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Item Question & Answer
❤ APPLY 20% OFF = 2 FOR $65 + FREE GIFTS ❤ Honesi Exofila Cream 50ml | Reduces appearance of scars
❤ APPLY 20% OFF = 2 FOR $65 + FREE GIFTS ❤ Honesi Exofila Cream 50ml | Reduces appearance of scars
Item Q&A
  • Question : Honesi Exofila CreamNov 19, 2017

  • Question : Status on DeliverySep 08, 2017

    Hi Seller,

    Hi Seller,
    May I know when my order: 227383481 will be mailed out?

    Answer : [Re] Status on Delivery

    Dear Customer,
    We are very sorry that the item u wanted is OOS
    We have the cream version, would u like to change to the cream version
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Status on Delivery

    Hi Seller,
    In that case, please do mail the cream version.
    Thank you.

    Answer : [Re] Status on Delivery

    Dear Customer,
    Thank you for your generous understanding
    We will send the cream version
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from shi****Aug 19, 2017

    Expiry date?

    Answer : [Re] Inquiry for the item from shi****

    Dear Customer,
    Fresh stocks
    Warehouse is closed today and we cannot check on it until monday
    However, be sure they are fresh as we update inventory weekly
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from nur****Aug 10, 2017

    suitable for pregnant women?

    Answer : [Re] Inquiry for the item from nur****

    Dear Customer,
    Yes safe to be used but we still advise u to consult your doctor for second opinion
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from bub****Jul 26, 2017

    Hi is there any paraben in the cream?

    Answer : [Re] Inquiry for the item from bub****

    Dear Customer,
    No paraben
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤BUY 4+1 FREE❤ MY SIGNATURE C-SOURCE❤c20 SERUM❤ VITAMIN C SERUM❤24h-48h DELIVERY❤
❤BUY 4+1 FREE❤ MY SIGNATURE C-SOURCE❤c20 SERUM❤ VITAMIN C SERUM❤24h-48h DELIVERY❤
Item Q&A
  • Question : IngredientsNov 19, 2017

  • Question : Inquiry for the item from lim****Nov 12, 2017

    For the vit c cream is it instocked or preorder?

    Answer : [Re] Inquiry for the item from lim****

    Dear Customer,
    All are instocks
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from lim****

    Thanks so much:)

    Answer : [Re] Inquiry for the item from lim****

    Dear Customer,
    Welcome
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from sht****Oct 27, 2017

    IF YOU WANT TO USE
    SHOP COUPON + Qoo10 COUPON
    BUY HERE:
    CLICK TO BUY WITH COUPONS!!!

    I want to use coupon bbut i couldn't find if please direct me to the link

    Answer : [Re] Inquiry for the item from sht****

    Dear Customer,
    Please by here:
    http://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=546646918
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from cec****Sep 30, 2017

    Hi, please advise expiry date of vit C serum.

    Answer : [Re] Inquiry for the item from cec****

    Dear Customer
    Manufactured in sep 2017, expires next year 2018 sep
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from hui****Aug 06, 2017

    When is the expiry date ?

    Answer : [Re] Inquiry for the item from hui****

    Dear Customer,
    We are sorry that warehouse is closed today
    so we cannot check on sunday
    however, this batch is the latest batch that just arrived our warehouse 1 day ago.
    So u can be assured of the freshest and highly quality
    In COCOMO , all our products are updated weekly as we mass sell across other countries too
    So we do not have any old stocks
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

❤24h-48h DELIVERY❤FRESH STOCK❤FREE* QUALITY MASK♥BEST ACNE SOLUTION♥HOTTEST IN KOREA❤
❤24h-48h DELIVERY❤FRESH STOCK❤FREE* QUALITY MASK♥BEST ACNE SOLUTION♥HOTTEST IN KOREA❤
Item Q&A
  • Question : Inquiry for the item from she****Nov 19, 2017

  • Question : MISSING ITEMNov 13, 2017

  • Question : Inquiry for the item from Luc****Nov 09, 2017

    Add on cheaper No.2 should also have NONE to choose if i don't need it! Because you don't have what i need and why is it a must to choose!!!!?????
    OMG!!!

    Answer : [Re] Inquiry for the item from Luc****

    Dear Customer,
    There is none option for you to choose
    kindly refer to the option
    Thank you for shopping with COCOMO!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : skin care for a 12 yrs old galOct 27, 2017

    Hi , my gal is 12 years old. She have mild break out once in a while. Have a stubborn Acne on her nose for almost a month and have some blackheads. What is your recommendation of the products at her age to start for as a
    basic skin care on her daily routine basis.

    Hope to hear from your asap. Thanks

    Answer : [Re] skin care for a 12 yrs old gal

    Dear Customer,
    ph good mornng gel
    bha blackhead
    whamisa toner refresh
    centella ampoule
    centella blemish cream
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from stq****Oct 20, 2017

+View all Notice, FAQ, Q&A >>
❤SOLD 1 MILLION PIECES IN KOREA❤HIGH END TOUCH/ANTI-WRINKLE//SPF34 PA+++/BOTOX AND FILLER FOUNDATION
❤SOLD 1 MILLION PIECES IN KOREA❤HIGH END TOUCH/ANTI-WRINKLE//SPF34 PA+++/BOTOX AND FILLER FOUNDATION
Item Q&A
  • Question : Inquiry related cancel and refund from yvo****Nov 18, 2017

  • Question : Inquiry for the item from sun****Nov 10, 2017

    Hi, my skin is pinkish tone n i hv freckles on my cheek bones. Which colour should i get? Tks

    Answer : [Re] Inquiry for the item from sun****

    Dear Customer,
    HET 21
    Thank you for shopping with COCOMO!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from sun****Nov 10, 2017

    Hi, is the roller foundation waterproof?

    Answer : [Re] Inquiry for the item from sun****

    Dear Customer,
    Yes, waterproof
    Please do not worry
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from tip****Sep 24, 2017

    Hi understand the. No23 natural beige will not be restocked anymore as there is a better product found. What is this better product? Available to purchase? Thanks.

    Answer : [Re] Inquiry for the item from tip****

    Dear Customer,
    We will be launching the better product soon
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : when natural beige no 23 available ?Sep 19, 2017

    Hi Seller,

    I understand that this item is out of stock, may i know when it will be available ?

    thank you.

    Answer : [Re] when natural beige no 23 available ?

    Dear Customer,
    We are sorry
    we have no plan to restock as we found a batter product than oseque
    So we decide to stop carrying all oseque line soon
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤BUY 1 GET 1 FREE❤ DOWN BY 70% ❤ Organic Flower Ferment Toner Deep Rich/Original / Refresh
❤BUY 1 GET 1 FREE❤ DOWN BY 70% ❤ Organic Flower Ferment Toner Deep Rich/Original / Refresh
Item Q&A
  • Question : ShippingNov 17, 2017

  • Question : Inquiry for the item from onl****Nov 11, 2017

  • Question : Inquiry for the item from ana****Nov 04, 2017

    Dont understand how to order on your page. If i wnat to buy 2 eye essence and get one free deep rich toner, how to select?

    Answer : [Re] Inquiry for the item from ana****

    Dear Customer,
    Select eye essence quantitiy 2, and free gift select deep rich toner
    Please see attached on how to select
    Thank You
    Regads,
    COCOMO

  • Question : Inquiry for the item from cai****Nov 02, 2017

    Can the toner be used around the eye area?

    Answer : [Re] Inquiry for the item from cai****

    Dear Customer,
    Yes,it can be used around eye areas
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from jac****Oct 08, 2017

    Hi!
    Can you recommend me a face care regime, like with a wash, toner, moisturizer and night cream etc
    I'm a 27 year old male with oily skin, my face becomes oily after a few hours in the aircon.
    I prefer vegetarian products (those with no animal or fish ingredients).

    Thank you!

    Answer : [Re] Inquiry for the item from jac****

    Dear Customer,
    You will love whamisa. They are no animal and no fish =)
    We recommend
    organic cleansing cream
    toner original
    water cream (shake before use)
    nourishing cream ( night)
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from jac****

    Hi Cocomo, thanks for the reply.
    May I check if the water cream is good for oily skin? Will it help with oil control?
    Thank you.

    Answer : [Re] Inquiry for the item from jac****

    Dear Customer,
    The water cream is good for oily skin
    It can help control oil when used together with the sebum flower treatment
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
[USE COUPOPNS FOR GREAT SAVINGS*]❤BESTSELLING SCIENTIFICALLY PROVEN COLLAGEN IN KOREA❤
[USE COUPOPNS FOR GREAT SAVINGS*]❤BESTSELLING SCIENTIFICALLY PROVEN COLLAGEN IN KOREA❤
Item Q&A
  • Question : Inquiry for the item from zah****Nov 18, 2017

  • Question : Inquiry for the item from fyn****Nov 18, 2017

  • Question : Inquiry for the item from win****Nov 17, 2017

  • Question : Inquiry for the item from bel****Oct 18, 2017

  • Question : Inquiry for the item from rko****Oct 02, 2017

+View all Notice, FAQ, Q&A >>
[BEST DEAL]❤2017 MARIE CLAIRE TOP PICK❤KOREA LATEST INNOVATION-FERMENTED CLEANSERS❤
[BEST DEAL]❤2017 MARIE CLAIRE TOP PICK❤KOREA LATEST INNOVATION-FERMENTED CLEANSERS❤
Item Q&A
  • Question : Inquiry for the item from eug****Nov 18, 2017

    Hi, some of the solution is still at the bottom of the bottle. When I inverted and when I pump the liquid unable to flow and unable to pump out. Can I know the solution at the bottom is for decoration only or ??

    Answer : [Re] Inquiry for the item from eug****

    Dear Customer
    There are filters in between the sieve
    hence, u fruits below goes through a fermentation process
    it is not for decoration purpose only
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from eug****

    So how I’m gonna use the bottom solution ? Cos it can’t be pump out.

  • Question : Inquiry for the item from can****Nov 11, 2017

  • Question : Inquiry for the item from rya****Oct 29, 2017

    Hi what are the pH levels of the green tea cleanser and also the cereal cleanser? Thanks

    Answer : [Re] Inquiry for the item from rya****

    Dear Customer,
    ph is about 7
    Please watsapp to 8425 5525
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Short of 100% REAL FRUIT : 04. GREEN TEAOct 27, 2017

    Hi Seller.

    refer to my cart number 113955295 dtd 14th Oct 2017, you have short delivered the " 100% real Fruit 01. Green Tea"

    Please advise

    Thanks & Best Regards
    May Wee

    Answer : [Re] Short of 100% REAL FRUIT : 04. GREEN TEA

    Dear Customer,
    We are so sorry to hear on this
    Please be rest assured that we are here to assist you definitely
    We will do our very best for you .
    Our CS team will get in touch with you within 24h on this matter.
    Should you not hear from us, please contact us at 8425 5525
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Short of 100% REAL FRUIT : 04. GREEN TEA

    any advise ? i have send out what app to 8425 5525 but didnt get any response ?

    Answer : [Re] Short of 100% REAL FRUIT : 04. GREEN TEA

    Dear Customer,
    Our cs staff from warehouse will contact u directly
    if u do not hear from them directly it means they had reshipped your product
    so u will get it in your letterbox soon
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Hi there, I still have not receive my itemOct 23, 2017

    Hi there, I am still waiting for my item.

    Answer : [Re] Hi there, I still have not receive my item

    Dear Customer,
    We had shipped out the day after you placed your order
    Kindly check your letterbox or visit your nearest post office
    if parcel is too big, it cannot fit into your letterbox and will be handed over to the post office and you need to self collect it
    Please watsapp to +65 8423 5009 should you need parcel proof of postage
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Hi there, I still have not receive my item

    Alright, Thanks. I will check with the Singpost. :)

    Answer : [Re] Hi there, I still have not receive my item

    wc

    Question : [Re] Hi there, I still have not receive my item

    Hi there, I have checked with Singpost but there was no parcel for me. What should I do about this?

    Answer : [Re] Hi there, I still have not receive my item

    Dear Customer,
    Watsapp the number given to obtain parcel proof
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
★BUY 2 FOR $29.90★ FLAWLESS PORE PACT ★ PORELESS / FAWLESS / PORELESS / LIGHT WEIGHT
★BUY 2 FOR $29.90★ FLAWLESS PORE PACT ★ PORELESS / FAWLESS / PORELESS / LIGHT WEIGHT
Item Q&A
  • Question : Orders not received yetNov 14, 2017

    Hi. I still have not received my order 234506013. It's been a week already.

    Answer : [Re] Orders not received yet

    Hello??

    Question : [Re] Orders not received yet



    Dear Customer,
    The item was sent out a few days ago
    delay may happen due to peak 11.11 sales
    kindly wait a few more days for item to reach your letterbox
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Answer : [Re] Orders not received yet

    I still have not received the order. Parcels from other sellers via normal mail have already been received.

    Question : [Re] Orders not received yet

    Dear Customer,
    As mentioned we had sent out
    so please wait for item to reach u
    for normal mail, we hae no control from post office end
    Regards,
    COCOMO

  • Question : Expiry date of CC CreamNov 11, 2017

    Hi could you kindly advise on the expiry date of the CC cream?
    I would also like to clarify that the expiry date of the wrinkle corrector and pore pact is in 2020 right?
    I would appreciate if you could reply promptly so that I can make a purchase with the current coupons.
    Thank you!

    Answer : [Re] Expiry date of CC Cream

    Dear Customer,
    CC cream is 2019 or 2020 expiry date
    wrinke rx is also 2020
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : DifferencesNov 06, 2017

  • Question : Inquiry for the item from sha****Oct 09, 2017

    Can the color cube use for face ad blush

    Answer : [Re] Inquiry for the item from sha****

    Dear Customer,
    Yes, colour cube can be used for both face and as a blusher
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from tan****Aug 03, 2017

    Can I have the ingredient list of the flawless pore powder?

    Answer : [Re] Inquiry for the item from tan****

    Dear Customer,
    TALC, MICA, CAPRYLIC/CAPRIC TRIGLYCERIDE, SILICA, ALUMINUM STARCH OCTENYLSUCCINATE, PHENYL TRIMETHICONE, DIMETHICONE, ETHYLENE/ACRYLIC ACID COPOLYMER, PHENOXYETHANOL, DIMETHICONE/VINYL DIMETHICONE CROSSPOLYMER, CAPRYLYL GLYCOL, HEXYLENE GLYCOL

    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
[ Dr. Groot ] ❤24H-48H DELIVERY❤ READY STOCKS IN SINGAPORE ❤ Anti-hair shampoo / conditioner❤
[ Dr. Groot ] ❤24H-48H DELIVERY❤ READY STOCKS IN SINGAPORE ❤ Anti-hair shampoo / conditioner❤
Item Q&A
  • Question : Inquiry for the item from may****Nov 18, 2017

    Hi seller may l change the shampoo to weak & thin hair and conditioner too thanks but l received is DAMAGED HAIR

    Answer : [Re] Inquiry for the item from may****

    Dear Customer,
    HAIRICH:09. (DR GROOT) SHAMPOO FOR DAMAGED HAIR / FREE GIFT:01. BUY ANY 3 ITEMS = FREE SNP MASKS X 5PCS
    based on your order, you had ordered damaged hair
    so we had sent out accordingly to your order
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry from ang****Nov 14, 2017

    Hi seller,

    I would like to do an exchange as I ordered wrongly I want the treatment for hair loss and thin hair (purple Color one) but ordered the conditioner for oily scalp (orange Color).

    Pls advise how to do the exchange. Thanks!

    Answer : [Re] Inquiry from ang****

    Dear Customer,
    All exchages have to be done 1-1 at our warehouse
    items must be in sealed and unused conditions for exchange
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from car****Nov 13, 2017

    Hi seller,
    I'm interested in the purple range shampoo. Is it good for sensitive scalp and also for hair loss? I hv itchy scalp too. Which number to choose for purple Dr good? Quite confusing

    Answer : [Re] Inquiry for the item from car****

    Dear Customer,
    For sensitive scalp u can use shampoo for weak hair and conditioner for sensitve scalp
    Thank you for shopping with COCOMO!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from gee****Nov 12, 2017

  • Question : Inquiry for the item from sam****Nov 11, 2017

+View all Notice, FAQ, Q&A >>
❤2 FOR $60❤Qoo10 $❤AMAZING RESULTS★BETTER THAN SK2★BEAUTY WATER 500ml★
❤2 FOR $60❤Qoo10 $❤AMAZING RESULTS★BETTER THAN SK2★BEAUTY WATER 500ml★
Item Q&A
  • Question : Inquiry for the item from kaw****Nov 16, 2017

    Can I use the beauty gel as a moisturiser for night time skincare routine ??

    Answer : [Re] Inquiry for the item from kaw****

    Dear Customer,
    Yes, you may use beauty gel as a moisturiser for the night

    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from kaw****

    But I tot it contain SPF?

    Answer : [Re] Inquiry for the item from kaw****

    Dear Customer,
    no spf
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from nie****Nov 10, 2017

    Hi may I know the promo for 2x500ml beauty water will be on offer for how long?

    Also if I’m interested to purchase,under the drop down bar which selection should I choose?

    Answer : [Re] Inquiry for the item from nie****

    Dear Customer,
    You may select 2 pieces beauty water
    Thank you for shopping with COCOMO!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : 2 beauty gel no free mask?Nov 10, 2017

    Hi, why is there no free mask for 2 beauty gel?
    the amount is also $75

    Answer : [Re] 2 beauty gel no free mask?

    Dear Customer,
    There is
    Thank you for shopping with COCOMO!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : dry skinOct 22, 2017

    Hi,

    Can i just check whether this product is suitable to use twice a day for dry skin? or should I just use it at night? Also, is this mainly for removing makeup? As I do not use makeup reguarly

    Thanks

    Answer : [Re] dry skin

    Dear Customer,
    Yes, it can be used twice a day as a toner for dry skin.
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : 关于商品che****会员的咨询。Oct 17, 2017

    美颜水有没有酒精 皮肤敏感和有痘痘的人可以用吗

    Answer : [Re] 关于商品che****会员的咨询。

    Dear Customer,
    Yes, they are suitable for sensitive and acne prone skin

    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤APPLY $10 OFF = USE COCOMO + Qoo10 COUPONS❤ HIGHLY RAVED AMONG YOU TUBERS!🌵HUXLEY🌵
❤APPLY $10 OFF = USE COCOMO + Qoo10 COUPONS❤ HIGHLY RAVED AMONG YOU TUBERS!🌵HUXLEY🌵
Item Q&A
  • Question : Inquiry for the item from ire****Nov 17, 2017

  • Question : Inquiry for the item from tin****Nov 05, 2017

    Hi seller,
    May I know if the body wash, body lotion and body oil has the same scent as the facial products? Thanks.

    Answer : [Re] Inquiry for the item from tin****

    Hi, any reply from you pls?

    Question : [Re] Inquiry for the item from tin****

    Dear Customer,
    very sorry for any late reply due to overwhelming questins in our inbox
    Yes, dear, they are the same signature huxley scent as facial products
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from mis****Oct 26, 2017

    for the sheet mask , how many pcs a box? the price listed is for one box or one pc? no more huxley handcream?

    Answer : [Re] Inquiry for the item from mis****

    Dear Customer,

    it is 1 box of 3 pieces
    yes, no more huxley hand cream


    Dear Customer,
    It was not deleted
    it is in processing
    please keep to the same thread
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from tqp****Sep 18, 2017

    Do u have the full ingredient list for all the creams?

    Answer : [Re] Inquiry for the item from tqp****

    Dear Customer,
    We cann insert all ingredient lists here
    so please send us an email to info@cocomo.org and we will get back to you
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from tqp****

    I have emailed on 4 oct but until now i still haven't received any email from u.

    Answer : [Re] Inquiry for the item from tqp****

    Dear Customer,

    please refer to this website for full ingredient list of huxley
    https://www.glowrecipe.com/collections/huxley/huxley
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from Mon****Oct 06, 2017

+View all Notice, FAQ, Q&A >>
❤FAST 24h-48h DELIVERY❤AUTOMATIC BRUSH CLEANSER+DRYER❤BEST QUALITY IN TOWN
❤FAST 24h-48h DELIVERY❤AUTOMATIC BRUSH CLEANSER+DRYER❤BEST QUALITY IN TOWN
Item Q&A
  • Question : 关于商品pan****会员的咨询。Nov 16, 2017

  • Question : Inquiry for the item from jin****Nov 12, 2017

    what is the difference of brush cleanser and Rose? are the products sold separately? pls advise i just want the brush cleanser set.

    Answer : [Re] Inquiry for the item from jin****

    Dear Customer,
    Brush cleanser is the solution used for the machine
    Both white and black roses are the machine itself.
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from sha****Oct 30, 2017

    Is it 24.90 nett or 27+?

    Answer : [Re] Inquiry for the item from sha****

    Dear Customer,
    $24.90 and prices are reflected rightly now
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from sha****

    thank you. bought and received

    Answer : [Re] Inquiry for the item from sha****

    great to hear
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry from mei****Oct 24, 2017

  • Question : Inquiry for the item from nor****Oct 23, 2017

    Hi
    Where to buy the cleaner solution if run out? Hw much is cost?
    Thx
    Nor

    Answer : [Re] Inquiry for the item from nor****

    Dear Customer,
    We do sell the cleaner solution itself in the same listing
    u can buy it from the same listing if u run out in the future

    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤CHEAPER THAN WATSON OR SASA❤J.ONE❤AUTOGRAPHED BY ACTRESS HA JI WON❤DRAMATICALLY IMPROVE YOUR SKIN❤
❤CHEAPER THAN WATSON OR SASA❤J.ONE❤AUTOGRAPHED BY ACTRESS HA JI WON❤DRAMATICALLY IMPROVE YOUR SKIN❤
Item Q&A
  • Question : Inquiry related delivery from lor****Nov 16, 2017

  • Question : Inquiry for the item from Hct****Nov 12, 2017

  • Question : Inquiry for the item from bbc****Nov 11, 2017

    what is the difference between white and black jelly packm

    is the 30mls free jelly pack white or black?

    Answer : [Re] Inquiry for the item from bbc****

    Dear Customer,
    White is for lifting while black is for radiant and soft skin
    Thank you for shopping with COCOMO!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from kar****Nov 11, 2017

    Hi seller, not sure which product to order, can advice the most basic product for anti wrinke and sagging skin.

    Answer : [Re] Inquiry for the item from kar****

    Dear Customer,
    Anti wrinkle and sagging skin, we recommend jone white jelly pack, hana cream, black jelly pack
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry from fai****Nov 10, 2017

+View all Notice, FAQ, Q&A >>
❤WHITE HOLIC 50ML/100ML❤INSTANT FAIRER LASTING SKIN❤NON CLOGGING-NON OILY- BASE MAKEUP
❤WHITE HOLIC 50ML/100ML❤INSTANT FAIRER LASTING SKIN❤NON CLOGGING-NON OILY- BASE MAKEUP
Item Q&A
  • Question : Inquiry for the item from fam****Nov 16, 2017

    Can sunblock be applied after using white holic? This item got no SPF. Pls kindly advice. Tks

    Answer : [Re] Inquiry for the item from fam****

    Dear Customer,
    You may sunblock first then whiteholic
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from tes****Nov 11, 2017

  • Question : Inquiry for the item from jae****Apr 23, 2017

    Hi seller, may I check if there's any spf in white holic?

    Answer : [Re] Inquiry for the item from jae****

    Dear Customer,
    It does not have spf
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Wlab lovely face creamAug 17, 2016

    Where is the link to buy wlab lovely face cream?

    Answer : [Re] Wlab lovely face cream

    Dear customer,
    we do not sell wlab lovely face cream and recommend you to try the the white holic cream that brightens your skin tone instantly.
    Thank you for shopping with COCOMO.
    Regards,
    COCOMO

  • Question : UsageFeb 04, 2016

    Can I use this with UV WATER COLOUR COMPLETE CREAM?

    If yes, can this product also be used with any other forms of makeup?

    Thank you!

    Answer : [Re] Usage

    Dear Customer,
    Thank you for your interest.
    This product can be used with other forms of make up.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤BUY1+1 FREE❤BANO IT’S REAL ANTI AGING SERUM❤ BIO TREATMENT ESSENCE❤ WHITENING❤
❤BUY1+1 FREE❤BANO IT’S REAL ANTI AGING SERUM❤ BIO TREATMENT ESSENCE❤ WHITENING❤
Item Q&A
  • Question : Inquiry related delivery from adr****Nov 16, 2017

    Hey guys.
    Attached my order below.
    Do you guys think I can get the delivery by tomorrow?
    Cause I'm flying off tomorrow night and I would so appreciate if I receive the order by tomorrow evening.

    Answer : [Re] Inquiry related delivery from adr****

    Dear Customer,
    We had sent out your item as soon as possible
    as we can see, your item is currently on delivery now to your place
    your understanding will be greatly appreciated
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from MIN****Oct 21, 2017

    May I know when is the expire date ?

    Answer : [Re] Inquiry for the item from MIN****

    Dear Customer,
    2019
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from ram****Jul 26, 2017

  • Question : Inquiry related delivery from ade****Jun 10, 2017

    I being charged the $3.90 shipping cost even though I have 2 bottles of the Bano serum and 1 of the hydro eye mask, totaling more than $130. Shipping is supposed to be free for purchase above $100?

    Answer : [Re] Inquiry related delivery from ade****

    Dear Customer,
    Shipping fees under the same shipping group will be waived off when buyer carted out
    However, shipping fees will still be charged for parcel not within the same shipping group
    example, free shipping above $70 listing and free shipping above $50 cannot be mixed as same shipping
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry related delivery from ade****

    However your listing says under gift section 'free shipping above $50 purchase'. I ordered 2 items but am being charged shipping in my cart. Can you make the adjustment?

    Answer : [Re] Inquiry related delivery from ade****

    Dear Customer,
    For this listing free shipping is for buyer who purchased above $100
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : SalesJun 10, 2017

    I'm very happy to see this item on sales as I'm looking for serum currently. Can I know how can I be informed of
    new arrivals and sales from Cocomo?

    Answer : [Re] Sales

    Dear Customer,
    You may follow our shop and we will send weekly news on our new arrivals and sales items
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

❤DEC 2017 UPGRADED VERSION❤★NO PARABEN★#1 BESTSELLER❤FAMOUS KOREAN CELEBRITY MAKE-UP ARTIST★
❤DEC 2017 UPGRADED VERSION❤★NO PARABEN★#1 BESTSELLER❤FAMOUS KOREAN CELEBRITY MAKE-UP ARTIST★
Item Q&A
  • Question : Inquiry for the item from ong****Nov 15, 2017

    Is GES GEP brand the same as SONPARK?

    Answer : [Re] Inquiry for the item from ong****

    If I get GES GEP beauty water now, I can only receive in Jan 2018?

    Question : [Re] Inquiry for the item from ong****

    Dear Customer,
    Yes, ges gep is upgraded brand of son&park as both son&park had left the company to GES GEP
    Ges gep signature version will only be released in jan 2018
    it is now available for pre order for the signature version by both artists
    your understanding will be greatly appreciated
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : FormulaNov 13, 2017

    Hi! Is the formula for the GES GEP beauty water the same as the S&P beauty water? thx! :)

    Answer : [Re] Formula

    Dear Customer,
    GES GEP version is upgraded from s&p
    The formula is bettter
    Thank you for shopping with COCOMO!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from cin****Nov 12, 2017

    Hi,

    Is this suitable for pregnant woman? Thanks!

    Answer : [Re] Inquiry for the item from cin****

    Dear Customer,
    Yes, they are safe for use during pregnancy
    Thank you for shopping with COCOMO!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from cin****

    Thnks for the reply. May i ask also if C20 serum is safe as well?

    Answer : [Re] Inquiry for the item from cin****

    Dear Customer,
    Yeap
    Thank you for shopping with COCOMO!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from sha****Nov 12, 2017

    Hi seller I want buy sonpark beauty water 340ml which item I have to choose ? Kindly advise thanks

    Answer : [Re] Inquiry for the item from sha****

    Dear Customer,
    We have discontinued 340ml version as new upgraded version will be out in dec 2018
    Thank you for shopping with COCOMO!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from yee****Nov 06, 2017

+View all Notice, FAQ, Q&A >>
☀ ☁ ☂UV WATER COLOUR COMPLETE CREAM SPF50+/PA+++★WATERPROOF ★SWEAT-PROOF ★MELT-PROOF ★NATURAL NUDE
☀ ☁ ☂UV WATER COLOUR COMPLETE CREAM SPF50+/PA+++★WATERPROOF ★SWEAT-PROOF ★MELT-PROOF ★NATURAL NUDE
Item Q&A
  • Question : Inquiry related delivery from joa****Nov 15, 2017

    I have not receive my item while the rest of the stuff delivered. It says mail out to my letterbox when I've purchased via Qxpress. It was ridiculous to have it mail to my letterbox though. Invoice no 114475070, it's says mail out to my letter box on 10 nov, today it's 15 nov and no signs of anything.

    Answer : [Re] Inquiry related delivery from joa****

    Dear Customer,
    Please check and wait a few more days for items to reach u
    due to peak 11.11 delay might happened from singpost end
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from Mah****Oct 26, 2017

    Do you sell the flawless pore pact's puff?

    Answer : [Re] Inquiry for the item from Mah****

    Dear Customer,
    Sorry not at this moment
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from ani****Aug 08, 2017

    Will the UV CC cream be too pale if my skin tone is darker than N23? Im more towards N25

    Answer : [Re] Inquiry for the item from ani****

    Dear Customer,
    in this case u may use the UV cc cream as a base primer to hold your makeup and as a waterproof sunblock
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from yaj****Jun 24, 2017

    Hi. Wat is the expiry date for the uv water colour complete cream?

    Answer : [Re] Inquiry for the item from yaj****

    Dear Customer,
    2019 - 2020
    Thank you for your support to cocomo
    we can be reached at 8425 5525 for more inquiries
    Have a blessed day ahead!
    Regards,
    COCOMO

  • Question : Suitable for undereyeMay 26, 2017

    Hi, can this be used for the whole face, including under the eyes? Will it dry up the delicate skin around the eyes and enhance wrinkles?

    Answer : [Re] Suitable for undereye

    Dear Customer,
    You may use if on whole ace including under eyes
    It will not enhance wrinkles
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO