Q&A board

Q & A Lists
Item Question & Answer
★Many Designs★ Boys Girls Children Kids Cotton Denim Shorts Sz 90-160
★Many Designs★ Boys Girls Children Kids Cotton Denim Shorts Sz 90-160
Item Q&A
  • Question : Inquiry for the item from sun****Oct 17, 2019

    Hi, may I know if u have other design for orange shorts with pocket? The one u have seems abit red than orange. I’m looking for bright orange

    Answer : [Re] Inquiry for the item from sun****

    Hi, I hve no bright orange.

    Question : [Re] Inquiry for the item from sun****

    Ok noted thanks

    Answer : [Re] Inquiry for the item from sun****

    no problem.

  • Question : Inquiry for the item from luv****Sep 09, 2019

    My gal is 6yo with 53cm waist . Please advise the size to choose.

    Thank you

    Answer : [Re] Inquiry for the item from luv****

    Hi, which style are you referring to? each style has some differences in the measurement. Waist measurement for the different sizes are provided in all the size table. You could refer to the tables for the right size. tks.

  • Question : Inquiry related delivery from nag****Aug 18, 2019

    Is there any cap for free shipping ?

    Can we group all the as one for QExpress ,if we do so how much it costs?

    Thanks

    Answer : [Re] Inquiry related delivery from nag****

    Thanks for the interest. if you choose qxpress, the shipping cap is at $4.5 regardless of the number of pieces. there is no free shipping promotion for this item.

    Question : [Re] Inquiry related delivery from nag****

    Thanks for the details, Pleas me know the store location for store pickup.

    Answer : [Re] Inquiry related delivery from nag****

    Pls send me a private messge. We can liaise from there.

  • Question : Inquiry for the item from pek****Jun 21, 2019

  • Question : Inquiry for the item from ran****Mar 19, 2019

    Hi, my daughter is is around 4-5 yrs old so which is the right size to buy ?

    Answer : [Re] Inquiry for the item from ran****

    Hi, I would advise that you take the necessary measurements and refer to the measurement chart. It is rather difficult to advise base on the child age as all children have different builts even in the same age group. tks.

+View all Notice, FAQ, Q&A >>
★Many Designs★ Women Cotton Linen Shorts Ladies Woman Denim Jeans Checkered Sport
★Many Designs★ Women Cotton Linen Shorts Ladies Woman Denim Jeans Checkered Sport
Item Q&A
  • Question : Inquiry for the item from 250****Oct 17, 2019

  • Question : Inquiry related return and exchange from 261****Oct 04, 2019

  • Question : Inquiry for the item from mei****Jun 28, 2019

    Like to confirm the color code. Thanks.

    Will white color be transparent? Or is those of thicker material?

    Answer : [Re] Inquiry for the item from mei****

    the photo you attached is salmon pink. material is thick. there is no white color. tks.

  • Question : Inquiry for the item from mei****Jun 28, 2019

    Like to confirm the color code. Thanks

    Answer : [Re] Inquiry for the item from mei****

    this is sea blue.

  • Question : Inquiry related delivery from 236****Jun 20, 2019

    Hi seller, my Order Summary (Date : Jun 18, 2019 / Cart no.: 127645630). Order No.: 297990193. Can I know when will you send out my order ? Thanks.

    Answer : [Re] Inquiry related delivery from 236****

    Hi, it will be posted out today. tks.

+View all Notice, FAQ, Q&A >>
Men Korean Winter Autumn Knitted Wear Sweater
Men Korean Winter Autumn Knitted Wear Sweater
Item Q&A
  • Question : Inquiry related return and exchange from new****Oct 04, 2019

  • Question : Inquiry for the item from sek****Oct 13, 2019

    Seller is cheating buyers and not responding for any query. Look at pictures, Red one is XL and blue one is 3XL. He think buyers are fools. Be aware

    Answer : [Re] Inquiry for the item from sek****

    Hi buyer, we have communicated via sms prior the delivery and the measurement of the blue sweater was provided to you. You were informed that the measurement is similar to the red one. You have given the go ahead to ship the order. I have taken the initiative to inform you the actual measurement and you are ok to have the order shipped. I have been responding to all queries and this is the first query I received from you.

    Question : [Re] Inquiry for the item from sek****

    Are you seeing same size in the picture? Red (XL) and Blue (3XL). Everyone can see clearly 3XL is smaller than XL. Is this a joke? You have measurement chart in your shop page and the shipments you made are not in compliance at all. I SMS you many times and tried to call you and no response. How can you sell items that are not meeting specifications mentioned in your selling page?

    Answer : [Re] Inquiry for the item from sek****

    I have accepted the return request. You can return for refund.

    Question : [Re] Inquiry for the item from sek****

    In my 4 yrs of Q10 shopping this is the first item i am returning due to non compliance. Thanks

    Answer : [Re] Inquiry for the item from sek****

    On Qpost : .......

  • Question : Inquiry related return and exchange from new****Oct 03, 2019

  • Question : Inquiry for the item from qia****Oct 28, 2018

    Do you have stock for style 2 black?

    Answer : [Re] Inquiry for the item from qia****

    only left with sz M, 1 pc

  • Question : Inquiry for the item from she****Aug 21, 2018

    Hi is Green & yellow as Style 2 design? See attached photo.

    Answer : [Re] Inquiry for the item from she****

    yes.

+View all Notice, FAQ, Q&A >>
Comfy Quality Women Knitted Winter/Autumn Sweater
Comfy Quality Women Knitted Winter/Autumn Sweater
Item Q&A
  • Question : Inquiry from 262****Oct 16, 2019

  • Question : Inquiry for the item from Vel****Dec 10, 2018

  • Question : Wrong itemFeb 10, 2018

    I have ordered 3 pieces. U have send me the right Colour but wrong design for type 1. The other 2 pieces (type 4) both sizes are about the
    Same sizes. I ordered one XL and one X size. Can kindly rectify the problem. Was disappointed with this time ordered as I have order once
    Before and was please with the first order.

    Answer : [Re] Wrong item

    Hi Buyer, can you provide order number and a photo of what have been sent to you? tks.

    Question : [Re] Wrong item

    Hi seller, my order no : 246517402/246517403/246517404. Attached is the photos of the items. Tq

    Answer : [Re] Wrong item

    Photo of One more item

    Question : [Re] Wrong item

    Ok, I will mail to you the XXL Neon Yellow tomorrow, sorry for the trouble. tks.

    Answer : [Re] Wrong item

    How about the type 4 tshirts? I bought one XL and one L size. But both is also the same size. I need the XL for white. Coz the measurements seems to be in L size

    Question : [Re] Wrong item

    Hi, can you show me the photo of the labels? tks.

    Answer : [Re] Wrong item

    Attached photos Thks

    Question : [Re] Wrong item

    Hi, I cannot see the label on the plastic bags. Can you take a bigger picture showing the labels which show the sizes on the plastic bag? I am sure that the correct sizes were sent to you. Pls note that the measurement can be off by 2 to 4cm as mentioned in the listing. For the wrong pc, I have already posted out the correct pc to you yesterday. tks.

    Answer : [Re] Wrong item

    The label is correct. But both sizes are about the same measurements. Even with the measurements can b off by 2-4cm. I don’t think both tshirts measures up to be about the same sizes. I put both together - they are just L sizes. Perhaps the plastic bag put the right size but the tshirt is put wrongly in the plastic bag. XL n L sizes shld have some differences even with the measurements abit off sizes. They are just the same to me. XL is for me - L is for my Friend. White - 52.5cm Long/
    43 cm width. Black - 52 cm Long/43 cm width. This is the measurements I measured.

    Question : [Re] Wrong item

    I have left one piece with XL white pit to pit 44cm. Pls confirm if you want to exchange. You will need to provide $0.90 stamp for the return parcel to you, tks.

    Answer : [Re] Wrong item

    Yes I need the XL. How do I provide the stamp to u?

    Question : [Re] Wrong item

    Hi, I haver replied in a separate message. Pls check, tks.

Korean BBQ Maifanite Non Stick Grill Pan BBQ Hot Plate
Korean BBQ Maifanite Non Stick Grill Pan BBQ Hot Plate
Item Q&A
  • Question : Inquiry for the item from wil****Oct 03, 2019

    This can be used in portable butane stove?

    Answer : [Re] Inquiry for the item from wil****

    yes. it can.

  • Question : Inquiry for the item from eva****Sep 28, 2019

    Hi seller, do we hv to season the pan before we start using?

    Answer : [Re] Inquiry for the item from eva****

    hi, seasoning is not needed.

  • Question : Inquiry for the item from ije****Jun 25, 2019

  • Question : Inquiry for the item from mac****Jun 02, 2019

    From the pic, can see that there is a space for the oil to dispense. But if I do not want the oil to dispense while cooking, anyway to stop it? Or I will have to put a bowl at the oil dispenser to collect it?

    Answer : [Re] Inquiry for the item from mac****

    Unless you cook very oily meat, most of the time, there aren't much oil if you are cooking mostly lean meat. Alternatively you can use kitchen towel to wipe the excess oil.

  • Question : Inquiry related delivery from hir****Apr 26, 2019

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DIY Children Kids Girls Bracelets Girls Necklace Jewelry Girls Beads Toy Beads
DIY Children Kids Girls Bracelets Girls Necklace Jewelry Girls Beads Toy Beads
Item Q&A
  • Question : Inquiry for the item from uji****Sep 25, 2019

  • Question : Inquiry for the item from lay****Apr 21, 2018

  • Question : Inquiry for the item from pra****Apr 05, 2018

    If I order R4 and R10, and a total of 8 small boxes, can i also order extra hairband pieces please?

    Answer : [Re] Inquiry for the item from pra****

    Hi, I m sorry that the hair bands are not sold separately. Tks

  • Question : Inquiry for the item from Cal****Jan 20, 2018

    Hi Seller,
    Can I received my order before 25th Jan? Because this is for daughter’s friend birthday present, Thanks!

    Answer : [Re] Inquiry for the item from Cal****

    Hi Buyer, it will not reach you by 25th Jan if via Singpost normal post. However, if it is via Qxpress, it will reach you on 23rd Jan. Let me know if you wish to top up to Qxpress. Althernatively, you still can cancel the order, tks.

  • Question : Inquiry for the item from lei****Jul 20, 2017

    Hi I am interested to get R5, when will you have new stock?

    Answer : [Re] Inquiry for the item from lei****

    Hi, the stock in 2 weeks time. Tks.

+View all Notice, FAQ, Q&A >>
Men Dri Fit Singlets Man Quick Dry Sleeveless T shirts
Men Dri Fit Singlets Man Quick Dry Sleeveless T shirts
Item Q&A
  • Question : Inquiry for the item from ray****Sep 23, 2019

  • Question : Inquiry for the item from bao****Jul 22, 2019

  • Question : Inquiry for the item from yan****Jun 13, 2019

    Do u sell this design for ladies? Thanks

    Answer : [Re] Inquiry for the item from yan****

    sure. Ladies can wear too. Just to need to order the right size. tks.

  • Question : Inquiry for the item from flo****May 21, 2019

    What size is recommended for:

    Chest : 88cm

    Length: 64cm

    Answer : [Re] Inquiry for the item from flo****

    can i know if you prefer loose fit or fitting?

    Question : [Re] Inquiry for the item from flo****

    Not too tight, comfortable

    Answer : [Re] Inquiry for the item from flo****

    But not too loose or big

    Question : [Re] Inquiry for the item from flo****

    either M or L should be fine. Do use measuring tape to check on the looseness you prefer. Size chart is accurate.

Trendy 3 Colors Shoulder Canvas School Bag
Trendy 3 Colors Shoulder Canvas School Bag
Item Q&A
Children Anti Blue Light Ray Anti Glare Radiation Computer Glasses Spectacles
Children Anti Blue Light Ray Anti Glare Radiation Computer Glasses Spectacles
Item Q&A
  • Question : Inquiry for the item from JoQ****Sep 18, 2019

    Hi, do your spectacles come with anti-blue ray and anti-UV? Or just anti-blue ray?

    Answer : [Re] Inquiry for the item from JoQ****

    hi, anti blue ray.

  • Question : Inquiry for the item from 238****Jun 02, 2019

  • Question : Inquiry for the item from aar****Nov 18, 2018

    Hi, I noted for the option on spectacles case, we can choose none, or case 4, 5 or 6. What does the option 'none' refer to? Does it mean it would not come with a case, or that I'm just not choosing a case with premium designs?

    Answer : [Re] Inquiry for the item from aar****


    2018-11-18 17:03:55

    Hi, the glasses come with a box but without a spectacle case. You can choose none if you are not purchasing any case. tks.

  • Question : Inquiry for the item from aar****Nov 18, 2018

    Hi, I noted for the option on spectacles case, we can choose none, or case 4, 5 or 6. What does the option 'none' refer to? Does it mean it would not come with a case, or that I'm just not choosing a case with premium designs?

    Answer : [Re] Inquiry for the item from aar****

    Hi, the glasses come with a box but without a spectacle case. You can choose none if you are not purchasing any case. tks.

  • Question : Inquiry for the item from ken****Nov 04, 2018

+View all Notice, FAQ, Q&A >>
Stainless Steel Sport Water Bottle 750ml 1000ml 1200ml Big Capacity
Stainless Steel Sport Water Bottle 750ml 1000ml 1200ml Big Capacity
Item Q&A
  • Question : Inquiry for the item from gra****Aug 25, 2019

    Hi, will the 750ml sleeve fit the 600ml bottle?

    Any pictures of the sleeve?

    Thank you,

    Answer : [Re] Inquiry for the item from gra****

    the 750 ml one is a bit too long for the 600ml. I have added the 600ml option. U can refer to the attachment.

    Question : [Re] Inquiry for the item from gra****

    ok. thank you

    Answer : [Re] Inquiry for the item from gra****

    welcome

  • Question : Inquiry for the item from 237****Jul 20, 2019

    Hi Seller
    How long does the water bottle can withstand hot water?

    Regards

    Answer : [Re] Inquiry for the item from 237****

    Hi, this is not a thermos flask bottle. the hot water will be in room temperature in short time.

  • Question : Inquiry for the item from S68****Jun 23, 2019

    i still cannot see any sleeve, even i am using PC or laptop.

    Please provide a link or picture.

    Thanks

    Answer : [Re] Inquiry for the item from S68****

    Hi, pls see the attachment.

  • Question : Inquiry for the item from coo****Apr 11, 2019

    Hi interested in the big 1200ml bottle.
    Can the sponge brush reach all the way in forvthis size?
    And there is no pictures on the sleeves of any kind.
    Could you show me the sleeve for 1200ml size bottle please.
    Thank you

    Answer : [Re] Inquiry for the item from coo****

    HI, Sponge brush can reach the bottom of the bottle. Length of it is the same as the height of the bottle, i.e just nice only.

    when you choose the different sleeves under the option 'sleeve', the pictures are shown in the drop down list.

    rgds.

    Question : [Re] Inquiry for the item from coo****

    I see.
    Tried, but no picture of sleeve.

    Please kindly attach some pictures of the sleeve and sleeve with bottle 1200ml size.
    Thank you

    Answer : [Re] Inquiry for the item from coo****

    pls access the website Qoo10.sg instead of using its mobile apps or QSM.. Best to use PC or notebook to access. Then you will be able to see the sleeve pictures.

    Question : [Re] Inquiry for the item from coo****

    I see. Thank you

    Answer : [Re] Inquiry for the item from coo****

    u r welcome.

  • Question : Inquiry for the item from ger****Jan 28, 2019

    Do you sell the cover for the 1.2 bottle?

    Answer : [Re] Inquiry for the item from ger****

    yes, 1.2 little sleeve is available. You can choose that under 'sleeve'.

+View all Notice, FAQ, Q&A >>
Anti Blue Ray Light Presbyopia Reading Glasses Anti Glare Computer Spectacles
Anti Blue Ray Light Presbyopia Reading Glasses Anti Glare Computer Spectacles
Item Q&A
  • Question : Inquiry related return and exchange from lil****Aug 20, 2019

  • Question : Inquiry for the item from lil****Aug 05, 2019

  • Question : Inquiry for the item from zun****Aug 01, 2019

    Hi, Can we buy blue light tester kit? Can it be used one time for one glasses only?

    Answer : [Re] Inquiry for the item from zun****

    Blue light tester kit is given free. It can be used many times.

  • Question : Inquiry for the item from zun****Aug 01, 2019

    Hi,
    Are all glasses Anti Blue Ray Light Presbyopia Reading Glasses Anti Glare Computer Spectacles?

    Answer : [Re] Inquiry for the item from zun****

    Yes, all anti blue ray and anti glare. tks.

  • Question : Inquiry for the item from joy****Jul 12, 2019

    Is the side stretchable? Can i bend it out further?

    Answer : [Re] Inquiry for the item from joy****

    which style are you referring too? There are 8 different styles in this listing.

+View all Notice, FAQ, Q&A >>
Anti Blue Light Ray Anti Glare Computer Radiation Resistant Glasses Spectacles
Anti Blue Light Ray Anti Glare Computer Radiation Resistant Glasses Spectacles
Item Q&A
  • Question : Inquiry for the item from jut****Aug 19, 2019

    Dear Seller,

    May I know when will the stock of Model A1 Light Purple be replenished?

    Amongst all the designs, may I which made of plastic design will u recommend in terms of the most sturdy and/ or most durable?

    Please reply ASAP.

    Thank you.

    Answer : [Re] Inquiry for the item from jut****

    Hi, light purple is not available as supplier is not supplying. All are comparable. tks.

  • Question : Inquiry for the item from bea****Aug 10, 2019

    Hi, any restock for style E in black color? Thank you

    Answer : [Re] Inquiry for the item from bea****

    No, there will be no restock

  • Question : Inquiry for the item from hui****Jul 31, 2019

    Is there a free blue light test kit

    Answer : [Re] Inquiry for the item from hui****

    yes, there is.

  • Question : Inquiry for the item from 241****Jul 04, 2019

    Hi Seller, what is the width of design F, i had bought design C found it abit lose. Thanks

    Answer : [Re] Inquiry for the item from 241****

    Hi, you can find the width in the listing. Just need to add the few numbers, 48mm+24mm+48mm = 120mm. You can compare this with the C. Hope that addresses your concern.

  • Question : Inquiry for the item from yon****Jul 01, 2019

    All design also have same function?

    Answer : [Re] Inquiry for the item from yon****

    Yes, all design has the function of anti blue light, anti glare. tks.

+View all Notice, FAQ, Q&A >>
Men Cooling Ice Silk Singlets Man Quick Dry Tanks Vests Sleeveless T Shirts
Men Cooling Ice Silk Singlets Man Quick Dry Tanks Vests Sleeveless T Shirts
Item Q&A
Women Running Sport Yoga Ladies Shorts
Women Running Sport Yoga Ladies Shorts
Item Q&A
  • Question : Inquiry for the item from 237****Aug 17, 2019

  • Question : Inquiry for the item from cay****Jul 25, 2019

  • Question : Inquiry for the item from cay****Jul 25, 2019

    Hi. May I check if I’m able to do a self collection of the pants ?

    Answer : [Re] Inquiry for the item from cay****

    Yes, u can. Location is at Jurong West St 71. Pls send a private message for the arrangement.

  • Question : Inquiry for the item from Ker****Jul 15, 2019

    Can I know the hip and thigh size for M and L Black 2. Trying to find out if there’s a big difference other than waist size. Thanks

    Answer : [Re] Inquiry for the item from Ker****

    Hi hip for M is 94cm, for L is 100cm. Pls note that the shorts are very elastic.

  • Question : Inquiry for the item from cin****Dec 28, 2018

    hi, i understand that size for shorts is small. if i choose according to yr size chart will it be accurate? do i still hv to increase my size?
    tks

    Answer : [Re] Inquiry for the item from cin****

    general guideline is to choose 1 to 2 sizes up from your normal size. if the size chart shows 1 size up than your usual size, it should be ok.

+View all Notice, FAQ, Q&A >>
Thick Glass Water Bottle Stainless Steel 1500/1200/1000ml/750/600ml Big Capacity
Thick Glass Water Bottle Stainless Steel 1500/1200/1000ml/750/600ml Big Capacity
Item Q&A
  • Question : Inquiry for the item from Omi****Aug 12, 2019

  • Question : Inquiry for the item from cyi****Aug 05, 2019

  • Question : Inquiry for the item from chi****Jun 11, 2019

  • Question : Inquiry for the item from are****Jun 10, 2019

    Which of your glass bottle has the thickest glass wide?
    I need to find a glass bottle that has the thickest glass wide as the liquid I am keep generate gases naturally. .
    thanks

    Answer : [Re] Inquiry for the item from are****

    hi, under 'Group', looks for 'Glass Bottle2'. either the 1000ml or the 600ml has the thickes glass. I attach the picture for your reference.

  • Question : Inquiry for the item from joa****May 15, 2019

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Boys Girls Children Kids Cotton Linen Shorts Pastel Colors sz 100-160
Boys Girls Children Kids Cotton Linen Shorts Pastel Colors sz 100-160
Item Q&A
  • Question : Inquiry related delivery from nas****Aug 06, 2019

  • Question : MeasurementMar 18, 2018

    Hi,

    Measurement for waist is before stretching or after stretching? Thank you.

    Answer : [Re] Measurement

    Hi, the measurement given is before stretching but do give an error of +-1cm. for fully stretch, add 8 to 12cm depending on the size. tks

Large Egg Sitter Gel Honeycomb Seat Cushion with Free Non-Slip Seat Cover
Large Egg Sitter Gel Honeycomb Seat Cushion with Free Non-Slip Seat Cover
Item Q&A
Children Kids 100% Cotton Pyjamas Sets Sleeping Wear
Children Kids 100% Cotton Pyjamas Sets Sleeping Wear
Item Q&A
Children Kids Short Sleeves T Shirts Boys Girls Cartoon Tops
Children Kids Short Sleeves T Shirts Boys Girls Cartoon Tops
Item Q&A
Japanese Omelette Pan 15 * 18CM Tamagoyaki Non Stick Pan Egg Roll Pan
Japanese Omelette Pan 15 * 18CM Tamagoyaki Non Stick Pan Egg Roll Pan
Item Q&A
  • Question : Inquiry for the item from pan****Jun 13, 2019

    Hi, when is the pink stock coming in?

    Answer : [Re] Inquiry for the item from pan****

    I will not be restocking the pans. There are 2 existing units which the color of the handle fades a bit. I am including these 2 at great discount. I have included the picture of the handles in the listing. If you do not mind the color fade, you can place the order. tks.

  • Question : Inquiry for the item from ann****Jan 01, 2019

    Hi, what is the difference between the premium & normal ones?

    Answer : [Re] Inquiry for the item from ann****

    Hi, the material is thicker and heavier for the premium ones.

  • Question : Inquiry for the item from 050****Feb 04, 2018

    when is the stock coming for black thicker one?

    Answer : [Re] Inquiry for the item from 050****

    Hi, there is no date yet as currently it is approaching CNY in China, all shipping will be delayed. Will let you know once the stock arrives. tks.

  • Question : Inquiry for the item from eva****Jul 26, 2017

    The pink one is inside black or inside pink cause there's two different pic of the colour

    Answer : [Re] Inquiry for the item from eva****

    Hi the pink one.is black inside. Tks.

  • Question : Inquiry for the item from thi****Jul 19, 2017

    Can it be use under direct fire ?

    Answer : [Re] Inquiry for the item from thi****

    Hi, yes. It can be use on stove, directly on top of fire.

+View all Notice, FAQ, Q&A >>
Girls Teen Young Adult Bras Women Wire Free Thin Cotton Comfort Cami Bra
Girls Teen Young Adult Bras Women Wire Free Thin Cotton Comfort Cami Bra
Item Q&A
  • Question : Inquiry related delivery from ram****Jun 04, 2019

  • Question : Inquiry for the item from xia****Nov 30, 2018

  • Question : Inquiry for the item from the****Oct 17, 2018

  • Question : Inquiry for the item from the****Oct 17, 2018

  • Question : Inquiry for the item from jcr****Jun 16, 2018

    style 1 2 and 4.which style no padding?

    Answer : [Re] Inquiry for the item from jcr****

    2 has thin padding, the other 2 thick padding.

+View all Notice, FAQ, Q&A >>
Laptop Notebook Computer Bags Sleeves Backpack for 13/15 inch Notebook Laptops
Laptop Notebook Computer Bags Sleeves Backpack for 13/15 inch Notebook Laptops
Item Q&A
  • Question : Inquiry for the item from pin****May 13, 2019

    Hi, may I know whether the material used for the carrying case with strap is waterproof? Also, is it possible to buy just this carrying case without getting the backpack or messenger bag? Thanks in advance.

    Answer : [Re] Inquiry for the item from pin****

    hi, the material is not waterproof. If you are still keen, I will advise the carosel link in few days' time.

    Question : [Re] Inquiry for the item from pin****

    Hi, sorry for my late reply. Yes, I'm keen to get the sleeve with the strap. Could you please send me the link for purchasing just that without the laptop bag? Thank you :)

    Answer : [Re] Inquiry for the item from pin****

    .

  • Question : Inquiry for the item from ace****Nov 22, 2017

Seamless Wirefree Yoga Sport Bras with Removable Pads for Women
Seamless Wirefree Yoga Sport Bras with Removable Pads for Women
Item Q&A
  • Question : Inquiry for the item from sta****May 12, 2019

    Hi,
    Noted that order 2 shipping is free, but I ordered 2 in my cart there is a shipping charge of $4.50?

    Answer : [Re] Inquiry for the item from sta****

    you need to choose Singpost normal. Qxpress is chargeable and not free.

  • Question : Inquiry for the item from zoe****May 02, 2019

    Hi Seller, I want to buy Style 2 only. But no option to choose Style 1 or Style 2. Please advise. Thank you.

    Answer : [Re] Inquiry for the item from zoe****

    Hi, you choose the size first, then all pictures will appear. the first 4 are for style 1 and next 4 pictures are for style 2. Hope that helps.

  • Question : Inquiry related delivery from jon****Feb 20, 2019

    Hi, you have stated free shipping when purchasing two pieces, but from my cart, it will state 1.50 for postage. May I understand why ?

    Answer : [Re] Inquiry related delivery from jon****

    there should not be any charge for 2 pieces. Can you delete and add again?

★Wire Free★ Wireless Thin Cotton Comfort Young Adult Girls Teen Women Bras
★Wire Free★ Wireless Thin Cotton Comfort Young Adult Girls Teen Women Bras
Item Q&A
  • Question : Inquiry for the item from won****May 12, 2019

    Hi seller

    For type 2 item, just to check with u what size should I order? I usually wear 75B, under bust width is 77cm, bust width is 88cm. Thanks.

    Answer : [Re] Inquiry for the item from won****

    Hi, pls select sz 85B. tks.

Junior Training Girls Bras Starter Bras for Young and Little Girls
Junior Training Girls Bras Starter Bras for Young and Little Girls
Item Q&A
  • Question : Inquiry related return and exchange from syb****Apr 01, 2019

    One of the items is badly sewn. Please find picture attached and send a replacement. Thank you.

    Answer : [Re] Inquiry related return and exchange from syb****

    can I know the order number and pls send me more photos on close up for clarity? tks.

    Question : [Re] Inquiry related return and exchange from syb****

    125881120

    Answer : [Re] Inquiry related return and exchange from syb****

    The band seam is twisted and not sewn properly

    Question : [Re] Inquiry related return and exchange from syb****

    is it the Stage 2 Ribbon?

    Answer : [Re] Inquiry related return and exchange from syb****

    Yes. In white colour

    Question : [Re] Inquiry related return and exchange from syb****

    Will you send me a replacement? I may order more in future as the other piece fits well and quality is ok.

    Answer : [Re] Inquiry related return and exchange from syb****

    Yes. I am sending you a replacement.

    Question : [Re] Inquiry related return and exchange from syb****

    Thanks

    Answer : [Re] Inquiry related return and exchange from syb****

    Welcome.

    Question : [Re] Inquiry related return and exchange from syb****

    Hi, my latest purchase of the stage 1 (2pieces) training bra, found it too big and loose for my younger girl... it is possible to exchange to the stage 2 instead for my older girl? Will do the top up?

    Thanks.

    Answer : [Re] Inquiry related return and exchange from syb****

    pls go to the order and send me message from the order on this. tks.

  • Question : Inquiry for the item from Elz****Jan 10, 2019

    Price is for how many pieces?

    Answer : [Re] Inquiry for the item from Elz****

    1 piece.

Women Running Sport Yoga Shorts Ladies Woman Quick Dry Cotton Short Pants
Women Running Sport Yoga Shorts Ladies Woman Quick Dry Cotton Short Pants
Item Q&A
  • Question : Inquiry for the item from lay****Apr 17, 2019

    Seller, how about Sporty (Pink-Purple) size L? Only left with one piece?. Any new stock coming in? Thanks

    Answer : [Re] Inquiry for the item from lay****

    Yes, there will be new stock in 1.5 weeks time.

  • Question : Inquiry for the item from lay****Apr 16, 2019

    Seller, I want Sporty (Grey-Black) size L, anymore stock? Thanks.

    Answer : [Re] Inquiry for the item from lay****

    Hi, I am restocking. new stock will come in 1.5 weeks' time. I will let u know then.

    Hi, you can start ordering. tks.
    (Apr 23, 2019 09:52)

  • Question : Inquiry for the item from avl****Nov 03, 2017

    Hi seller I did receive wrong size from you ...
    I order running short ( L ) size but when I open the parcel. .. I saw you sent me the ( S ) size running short , which I totally can't wear it .... I want to do exchange, pls reply my msg ASAP thank you

    Answer : [Re] Inquiry for the item from avl****

    Hi buyer, can you provide me your order number? Tks

    Question : [Re] Inquiry for the item from avl****

    Order number 233534148

    Answer : [Re] Inquiry for the item from avl****

    I will mail the correct size to you. Will include a self addressed envelope with stamp for you to mail the wrong one back to me. Tks.

    Question : [Re] Inquiry for the item from avl****

    Can I have the address...

    Answer : [Re] Inquiry for the item from avl****

    I will include in the new parcel to you. Tks.

  • Question : Inquiry for the item from avl****Nov 03, 2017

    Hi seller you sent wrong size to me ...
    I order ( L ) size sport short, but I receive ( S ) size of sport short... which I totally can't wear it... I want to do exchange .... pls reply my msg ASAP thanks

    Answer : [Re] Inquiry for the item from avl****

    Hi, I have mailed the correct one last Friday. rgds.

  • Question : about itemSep 21, 2017

    Hi do you have an email that i can contact? (:

    Answer : [Re] about item

    Hi my email is cmn1108-1234@yahoo.com.sg, tks

+View all Notice, FAQ, Q&A >>
Children Kids Casual Cotton Long Pants Pyjamas Sleepwear
Children Kids Casual Cotton Long Pants Pyjamas Sleepwear
Item Q&A
  • Question : Inquiry related delivery from YSA****Apr 04, 2019

    How long for the delivery time if I chose the express service?

    Answer : [Re] Inquiry related delivery from YSA****

    Hi, for Qxpress, the delivery will be by the next 2-3 working days. tks.

Waterproof Drawstring Bag Backpack Dry Wet Compartments Sports Swimming Yoga Gym
Waterproof Drawstring Bag Backpack Dry Wet Compartments Sports Swimming Yoga Gym
Item Q&A
  • Question : Inquiry for the item from sit****Mar 19, 2019

    Hi!

    Is it just a drawstring bag or is it actually a drawstring backpack?

    Answer : [Re] Inquiry for the item from sit****

    Hi, it's a drawstring backpack.

Women Denim Jean Shorts Few Designs
Women Denim Jean Shorts Few Designs
Item Q&A
  • Question : Inquiry related return and exchange from ong****Feb 25, 2019

    Hi, how do i do exchange if the size choosen is not correct?

    Answer : [Re] Inquiry related return and exchange from ong****

    Hi, exchange can be done via posting or courier. rgds.