Q&A board

Q & A Lists
Item Question & Answer
Estee Lauder Advanced Time Zone Age Reversing Line/ Wrinkle Cream SPF15 50ml
Estee Lauder Advanced Time Zone Age Reversing Line/ Wrinkle Cream SPF15 50ml
Item Q&A
La Roche Posay Cicaplast Baume B5 Soothing Repairing Balm 40ml
La Roche Posay Cicaplast Baume B5 Soothing Repairing Balm 40ml
Item Q&A
  • Question : Inquiry for the item from Teo****Feb 18, 2019

    Hi,

    May I know what is the expiry date for this Cicaplast Baume B5 Soothing Repairing Balm 40ml

    Answer : [Re] Inquiry for the item from Teo****

    Dear Customer,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

Tigi Bed Head Dumb Blonde Purple Toning Shampoo 400ml
Tigi Bed Head Dumb Blonde Purple Toning Shampoo 400ml
Item Q&A
  • Question : Inquiry related delivery from ang****Feb 07, 2019

    If i order today, can i rougly know when can reach me?

    Answer : [Re] Inquiry related delivery from ang****

    Dear Customer,

    Delivery usually takes 6-8 Business days.

    Question : [Re] Inquiry related delivery from ang****

    Hi seller, the price go up from $11.15 to now $20plus since 11/2/2019 n didn't go down, may I know will there any chance to go back price $11.15?

    Answer : [Re] Inquiry related delivery from ang****

    Dear Customer

    We currently do not have much information for pricing increase/decrease.

  • Question : Delivery timeJan 11, 2018

    Hi,

    Roughly How long will the delivery take to reach to me to singapore?

    Answer : [Re] Delivery time

    Dear Customer,

    Delivery usually takes 4-6 Business days.

Elizabeth Arden Ceramide Lift and Firm Night Cream 50ml
Elizabeth Arden Ceramide Lift and Firm Night Cream 50ml
Item Q&A
  • Question : Inquiry for the item from mer****Feb 16, 2019

    Can I confirm that the item you are selling is the Ceramide Lift and Firm Night Cream 50g? I thought it came in a frosted jar with a dark grey/black screw-top lid. The picture you have seemed different.

    Would appreciate you confirm.

    Angela

    Answer : [Re] Inquiry for the item from mer****

    Dear Angela,

    The listing is as per item from manufactuer.

Clarins Skin Illusion Mineral & Plant Extracts Loose Powder Foundation (With Brush) (New Packaging)
Clarins Skin Illusion Mineral & Plant Extracts Loose Powder Foundation (With Brush) (New Packaging)
Item Q&A
  • Question : Inquiry for the item from hap****Feb 16, 2019

    Hi is this item suitable for sensertive skin?

    Answer : [Re] Inquiry for the item from hap****

    Dear Customer

    Please refer manufacturer's website for usage information.

Bobbi Brown Retouching Face Pencil - #3 Light To Medium 2.4g
Bobbi Brown Retouching Face Pencil - #3 Light To Medium 2.4g
Item Q&A
Borghese SPA Soothing Tonic 250ml
Borghese SPA Soothing Tonic 250ml
Item Q&A
  • Question : Inquiry related cancel and refund from 242****Feb 13, 2019

    I had ordered this SPA Soothing Tonic 250ml twice in the last 2 months but got refund.
    when will it be available again ?

    Answer : [Re] Inquiry related cancel and refund from 242****

    Dear Customer,

    Please check with us in a months time

SK II Facial Treatment Repair C 30ml
SK II Facial Treatment Repair C 30ml
Item Q&A
  • Question : Inquiry for the item from 233****Feb 13, 2019

    Hi,

    May I know when will you restock this product? I want to purchase 2 bottles.

    Answer : [Re] Inquiry for the item from 233****

    Dear Customer,

    Please check with us in a months time.

  • Question : Inquiry for the item from jas****Jan 29, 2019

    Do you have stock for 3 bottles?

    Answer : [Re] Inquiry for the item from jas****

    Dear Customerm

    We are out of stock.

  • Question : Inquiry for the item from lua****Dec 22, 2018

    I confirm the item is authentic sk2 facial treatment repair c 30ml right ? And you have stock now ?

    Answer : [Re] Inquiry for the item from lua****

    Dear Customer,

    it is 100% authentic and we are in stock as of now.

  • Question : Inquiry for the item from lua****Dec 02, 2018

    Hi when’s the expiry date ?

    Answer : [Re] Inquiry for the item from lua****

    Dear Customer ,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches.

    We do however guarantee that all of our products are fresh and well within expiry dates.

Smashbox Be Legendary Lipstick - Screen Queen 3g
Smashbox Be Legendary Lipstick - Screen Queen 3g
Item Q&A
  • Question : Inquiry for the item from 240****Feb 10, 2019

    Hello,

    May I know when is the expiry date stated at the bottom of the lipstick box? Thanks

    Cheers,
    Sophia

    Answer : [Re] Inquiry for the item from 240****

    Dear Customer.

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches.

    We do however guarantee that all of our products are fresh and well within expiry dates.

La Prairie Cellular Swiss Ice Crystal Transforming Cream SPF30 PA+++ - #10 Rose 30ml
La Prairie Cellular Swiss Ice Crystal Transforming Cream SPF30 PA+++ - #10 Rose 30ml
Item Q&A
  • Question : Inquiry for the item from she****Feb 08, 2019

    hi seller, may I check do u still have this stock?

    Answer : [Re] Inquiry for the item from she****

    Dear Customer

    We are currently out of stock.

Dr. Morita Cool Down Whitening Essence Facial Mask 8pcs 8pcs
Dr. Morita Cool Down Whitening Essence Facial Mask 8pcs 8pcs
Item Q&A
  • Question : Inquiry for the item from y_e****Feb 03, 2019

    What is the Expiry Date of this product? Thanks

    Answer : [Re] Inquiry for the item from y_e****

    Dear Customer,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches.

    We do however guarantee that all of our products are fresh and well within expiry dates.

Dr. Brandt Microdermabrasion Skin Exfoliant 60g
Dr. Brandt Microdermabrasion Skin Exfoliant 60g
Item Q&A
  • Question : Inquiry for the item from sty****Feb 01, 2019

    Hi seller may i know the expiry date ? is it authentic ? thank u

    Answer : [Re] Inquiry for the item from sty****

    Dear Customer ,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

Chanel Coco EDP Spray Refill 60ml
Chanel Coco EDP Spray Refill 60ml
Item Q&A
Neostrata Restore Redness Neutralizing Serum 6 Bionic/PHA 29g
Neostrata Restore Redness Neutralizing Serum 6 Bionic/PHA 29g
Item Q&A
  • Question : Inquiry for the item from leo****Jan 28, 2019

    Please advise when the expiry date for this. Might wish to order a few.

    Answer : [Re] Inquiry for the item from leo****

    Dear Customer,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

    Question : [Re] Inquiry for the item from leo****

    Hi noted, as my mum really likes this serum, we might order quite a number (about 5 to 10 pcs) & would be great if you could advise the expiry year instead?

    Answer : [Re] Inquiry for the item from leo****

    Dear Customer,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches.

    We do however guarantee that all of our products are fresh and well within expiry dates.

Elizabeth Arden Eight Hour Cream Skin Protectant Fragrance Free (Unboxed) 50ml
Elizabeth Arden Eight Hour Cream Skin Protectant Fragrance Free (Unboxed) 50ml
Item Q&A
  • Question : Inquiry for the item from est****Jan 18, 2019

    May I know why this doesn’t come with box like other sellers’ product? Are they the same?

    Answer : [Re] Inquiry for the item from est****

    Dear Customer,

    The item will come as per the listing

    Question : [Re] Inquiry for the item from est****

    Erm, don’t think you are answering my question though. What I wanted to know is why is your EA 8-hr cream unbox whilst other sellers’ come with box. Is your product authentic? If so, could you explain why the difference?

    Answer : [Re] Inquiry for the item from est****

    Dear Customer,

    It does come with a box and it is 100% authentic

    Question : [Re] Inquiry for the item from est****

    It would appear that you are avoiding my question. My question is why it is stated as unbox? You say here it comes with a box. So does it come with the original box just like other sellers’? If not, why is it so? It can’t be that Elizabeth Arden supplies to other people with box and yours without. Why the difference?

    Answer : [Re] Inquiry for the item from est****

    Dear Customer,

    It varies based on the listing and information received from the manufacturer. This listing is without a box.

    However it is 100% authentic.

Moroccanoil Restorative Hair Mask (For Weakened and Damaged Hair) 250ml
Moroccanoil Restorative Hair Mask (For Weakened and Damaged Hair) 250ml
Item Q&A
  • Question : Inquiry related delivery from alo****Jan 21, 2019

    How long would it take for the delivery?

    Answer : [Re] Inquiry related delivery from alo****

    Dear Customer,

    Delivery usually takes 6-8 Business days.

Schwarzkopf Osis+ Bouncy Curls Curl Gel with Oil (Strong Control) 200ml
Schwarzkopf Osis+ Bouncy Curls Curl Gel with Oil (Strong Control) 200ml
Item Q&A
  • Question : Inquiry for the item from pei****Jan 19, 2019

    what's the expiry date?

    Answer : [Re] Inquiry for the item from pei****

    Dear Customer,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

CHI Nourish Intense Hydrating Silk Bath (For Dry & Damaged Hair) 350ml
CHI Nourish Intense Hydrating Silk Bath (For Dry & Damaged Hair) 350ml
Item Q&A
  • Question : Inquiry for the item from sts****Jan 14, 2019

    Hi, can i check with you if you still sell - CHI Silk Infusion Silk Reconstructing Co
    mplex? I am looking to purchase 12x of 50ml and 12x of 175ml. I can't find it in your page. Thank you!

    Answer : [Re] Inquiry for the item from sts****

    Dear Customer,

    We are out of stock

    Question : [Re] Inquiry for the item from sts****

    Thank you for your reply. Could you inform me once you have stock? I will purchase from you. Thank you.

    Answer : [Re] Inquiry for the item from sts****

    Dear Customer,

    We will inform you

Giorgio Armani Rouge Ecstasy Lipstick - #401 Hot 4g
Giorgio Armani Rouge Ecstasy Lipstick - #401 Hot 4g
Item Q&A
Jurlique Rosewater Balancing Mist 100ml
Jurlique Rosewater Balancing Mist 100ml
Item Q&A
  • Question : Inquiry for the item from 239****Jan 14, 2019

    Hi
    May I know the expire date?Thanks

    Answer : [Re] Inquiry for the item from 239****

    Dear Customer,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

Giorgio Armani Power Fabric Longwear High Cover Foundation SPF 25 - #5 (Light, Neutral) 30ml
Giorgio Armani Power Fabric Longwear High Cover Foundation SPF 25 - #5 (Light, Neutral) 30ml
Item Q&A
  • Question : Inquiry for the item from pat****Jan 13, 2019

    What is the expiry date? Thank

    Answer : [Re] Inquiry for the item from pat****

    Dear Customer,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

Yves Saint Laurent Tatouage Couture Matte Stain - #16 Nude Emblem 6ml
Yves Saint Laurent Tatouage Couture Matte Stain - #16 Nude Emblem 6ml
Item Q&A