Q&A board

Q & A Lists
Item Question & Answer
Banana Republic M Eau De Toilette Spray 125ml/4.2oz
Banana Republic M Eau De Toilette Spray 125ml/4.2oz
Item Q&A
Sebastian Taming Elixir Weightless Smoothing Creme Serum 140ml
Sebastian Taming Elixir Weightless Smoothing Creme Serum 140ml
Item Q&A
  • Question : Inquiry for the item from lai****May 17, 2019

    Hi
    Do you have this item in 500ml?
    Thanks to advise.

    Answer : [Re] Inquiry for the item from lai****

    Dear Customer,

    We are out of stock.

Lampe Berger Bouquet Refill - Ocean Breeze 200ml
Lampe Berger Bouquet Refill - Ocean Breeze 200ml
Item Q&A
  • Question : Inquiry for the item from and****May 17, 2019

    Hi, is this item authentic or an imitation? I ask because the bottle seems different from the website. Thanks

    Answer : [Re] Inquiry for the item from and****

    Dear Customer,

    It is 100% authentic.

La Roche Posay Anthelios Shaka Fluid SPF 50+ - Invisble Ultra Resistant 50ml/1.7oz
La Roche Posay Anthelios Shaka Fluid SPF 50+ - Invisble Ultra Resistant 50ml/1.7oz
Item Q&A
  • Question : Inquiry for the item from fan****May 15, 2019

    Hi, this is the new 2019 version shaka fluid and not the old athelios XL right?

    Answer : [Re] Inquiry for the item from fan****

    Dear Customer,

    This is the old version

    Question : [Re] Inquiry for the item from fan****

    Then you shouldn’t have listed as Shaka Fluid. It is misleading. Shaka Fluid is the new 2019 version. If it’s not that I will like to cancel my order

    Answer : [Re] Inquiry for the item from fan****

    Dear Customer,

    We will once again confirm with our supplier team and get back shortly,

Clarins Double Fix Mascara (Waterproof Topcoat For Lashes, Eyebrow Groomer) 7ml
Clarins Double Fix Mascara (Waterproof Topcoat For Lashes, Eyebrow Groomer) 7ml
Item Q&A
  • Question : Inquiry for the item from mdi****May 17, 2019

    Hi, what is the date code?

    Answer : [Re] Inquiry for the item from mdi****

    Dear Customer,

    We currently do not have that information as our items are from different batches

Tweezerman Mini Slant Tweezer - Lovely Lavendar
Tweezerman Mini Slant Tweezer - Lovely Lavendar
Item Q&A
  • Question : Inquiry for the item from sno****May 14, 2019

    Hi what’s the length of the tweezer?

    Answer : [Re] Inquiry for the item from sno****

    Dear Customer,

    We currently do not have that information.

DR. JOU (By Dr. Morita) 3 Essence Hyaluronic Acid with Ceramide Advanced Hydrating Facial Mask 5pcs
DR. JOU (By Dr. Morita) 3 Essence Hyaluronic Acid with Ceramide Advanced Hydrating Facial Mask 5pcs
Item Q&A
  • Question : Inquiry from lin****May 14, 2019

    Instock?

    Answer : [Re] Inquiry from lin****

    Dear Customer

    We are in stock as of now.

DR. JOU (By Dr. Morita) 3 Essence Hyaluronic Acid with Amino Acid Moisturizing & Rejuvenating Facial
DR. JOU (By Dr. Morita) 3 Essence Hyaluronic Acid with Amino Acid Moisturizing & Rejuvenating Facial
Item Q&A
  • Question : Inquiry from lin****May 11, 2019

    You have stock for this? And do you have the bottle 化妆水 for me to test?

    Answer : [Re] Inquiry from lin****

    Hi anybody there to assist mah?

    Question : [Re] Inquiry from lin****

    Dear Customer,

    We are out of stock as of now. Please check with us in a months time.

    Answer : [Re] Inquiry from lin****

    👌

    Question : [Re] Inquiry from lin****

    Already answered inquiry. If you have another any question, please contact to us.

Estee Lauder Double Wear Stay In Place Makeup SPF 10 - No. 04 Pebble (3C2) 30ml
Estee Lauder Double Wear Stay In Place Makeup SPF 10 - No. 04 Pebble (3C2) 30ml
Item Q&A
  • Question : Inquiry from ann****May 11, 2019

    When is the expiry date?

    Answer : [Re] Inquiry from ann****

    Dear Customer,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

Lancome Energie De Vie Smoothing & Plumping Pearly Lotion - For All Skin Types, Even Sensitive (Made
Lancome Energie De Vie Smoothing & Plumping Pearly Lotion - For All Skin Types, Even Sensitive (Made
Item Q&A
  • Question : Inquiry from 261****May 01, 2019

    Hello
    we are looking for this bottle
    we would be appreciate it if you let me know whether have this bottle

    I am looking forward to seeing your reply here

    thanks
    Mohammad

    Answer : [Re] Inquiry from 261****

    Dear Customer .

    We are out of stock.

    Question : [Re] Inquiry from 261****

    SO if we wanted how much will it be for 50000pcs

    Answer : [Re] Inquiry from 261****

    may I have ur Q Q

    Question : [Re] Inquiry from 261****

    Dear Customer,

    We will get in touch once we are back in stock.

    Answer : [Re] Inquiry from 261****

    h

    Question : [Re] Inquiry from 261****

    pls let me know if u have this bottle

    Answer : [Re] Inquiry from 261****

    pls let me know if u are here

    Question : [Re] Inquiry from 261****

    Dear Customer,

    We are still out of stock,

Redken Styling Rewind 06 Pliable Styling Paste 150ml
Redken Styling Rewind 06 Pliable Styling Paste 150ml
Item Q&A
Dermalogica UltraCalming Cleanser 500ml/16.9oz
Dermalogica UltraCalming Cleanser 500ml/16.9oz
Item Q&A
  • Question : Inquiry for the item from eun****May 07, 2019

    What is d product' expire date?

    Answer : [Re] Inquiry for the item from eun****

    Dear Customer,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

  • Question : Inquiry for the item from eun****May 07, 2019

    What is d product' expire date?

    Answer : [Re] Inquiry for the item from eun****

    Dear Customer,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

  • Question : Expiry dateNov 30, 2017

    Hi, what is the expiry date for this item?

    Answer : [Re] Expiry date

    Dear Customer ,

    Unfortunately we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

  • Question : Authenticity of the productSep 09, 2016

    I just received this cleanser. I have had finished a bottle that I bought from the retail. I thought I want to give this a try. However it smells very different from my previous bottle. Can I know if this is genuinely dermalogica products ?

    Answer : [Re] Authenticity of the product

    Yes. Products at Cosmetics Now are all 100% genuine from the original manufacturers. The products are sourced from around the world to bring you the cheapest prices so packaging may vary from country to country, but we guarantee that they are original - no knockoffs or imitations. Freshness is also 100% guaranteed as all stock is kept in a temperature-controlled environment prior to shipping and subject to regular quality control checks.

Mario Badescu Drying Lotion - For All Skin Types 29ml
Mario Badescu Drying Lotion - For All Skin Types 29ml
Item Q&A
  • Question : Inquiry from JLi****May 07, 2019

    Hi Seller,
    May i know this drying lotion in glass bottle or plastic bottle ?
    Thanks

    Answer : [Re] Inquiry from JLi****

    Dear Customer

    We currently do not have that information.

  • Question : Inquiry for the item from sha****Apr 29, 2019

  • Question : Inquiry for the item from sha****Jan 13, 2019

    Hi the system showed item delivered. But my mum and family said they did not receive anything non has anyone come by the house. Pls check. It showed deliver on 12/1/19 at 00.53. How can it be delivered in tge midnight when everyone is sleeping?

    Answer : [Re] Inquiry for the item from sha****

    Dear Customer

    We can proof of delivery however it will take 10-12Busienss days.

    We will request the POD

  • Question : Inquiry for the item from sha****Dec 29, 2018

    Would like yo buy a few but may I know when is tge expiry date

    Answer : [Re] Inquiry for the item from sha****

    Dear Customer,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

  • Question : Cart no. 119759477- ORDER NOT RECEIVESep 26, 2018

+View all Notice, FAQ, Q&A >>
Darphin Melaperfect Anti-Dark Spots Perfecting Treatment 30ml
Darphin Melaperfect Anti-Dark Spots Perfecting Treatment 30ml
Item Q&A
  • Question : Inquiry for the item from san****May 05, 2019

    Hi, may I know its expiry date please? Thanks.

    Answer : [Re] Inquiry for the item from san****

    Dear Customer,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

    Question : [Re] Inquiry for the item from san****

    Thank you.

    Answer : [Re] Inquiry for the item from san****

    Already answered inquiry. If you have another any question, please contact to us.

Peter Thomas Roth Water Drench Hyaluronic Cloud Cream 48ml
Peter Thomas Roth Water Drench Hyaluronic Cloud Cream 48ml
Item Q&A
  • Question : Inquiry for the item from sha****May 05, 2019

    Hi is this authentic? The ones I hv purchased from stores are 50ml but urs show 48ml. Thank u.

    Answer : [Re] Inquiry for the item from sha****

    Dear Customer,

    it is 100% authentic.

Gucci Rush EDT Spray 50ml
Gucci Rush EDT Spray 50ml
Item Q&A
  • Question : Inquiry for the item from 239****May 04, 2019

    Is this item for men?

    Answer : [Re] Inquiry for the item from 239****

    Dear Customer,

    It is An exotic refreshing fragrance for sophisticated women.

  • Question : Inquiry for the item from 239****May 04, 2019

    Is this item for men?

    Answer : [Re] Inquiry for the item from 239****

    Dear Customer,

    It is An exotic refreshing fragrance for sophisticated women.

Skin Ceuticals Hydrating B5 - Moisture Enhancing Fluid 30ml
Skin Ceuticals Hydrating B5 - Moisture Enhancing Fluid 30ml
Item Q&A
  • Question : Inquiry for the item from ail****May 01, 2019

    Hi Seller, could i check if you have stock for b5 hydrating and you could ship to Singapore with no problem? Recently my order was being to other seller was being cancelled due to no stock.

    Answer : [Re] Inquiry for the item from ail****

    Dear Customer .

    We are out of stock.

    You can refer to our website cosmeticsnow.com for more information .

    Question : [Re] Inquiry for the item from ail****

    Thks for answer

    Answer : [Re] Inquiry for the item from ail****

    Already answered inquiry. If you have another any question, please contact to us.

    Question : [Re] Inquiry for the item from ail****

    Thks

    Answer : [Re] Inquiry for the item from ail****

    Dear Customer,

    Thank you for the mail.

  • Question : Inquiry for the item from ail****May 01, 2019

    Hi Seller, could i check if you have stock for b5 hydrating and you could ship to Singapore with no problem? Recently my order was being to other seller was being cancelled due to no stock.

    Answer : [Re] Inquiry for the item from ail****

    Dear Customer .

    We are out of stock.

Lancome Bi Facil Visage Bi-Phased Micellar Water Face Makeup Remover & Cleanser 400ml
Lancome Bi Facil Visage Bi-Phased Micellar Water Face Makeup Remover & Cleanser 400ml
Item Q&A
  • Question : Inquiry from 261****May 01, 2019

    Hello
    we are looking for this bottle
    we would be appreciate it if you let me know whether have this bottle

    I am looking forward to seeing your reply here

    thanks
    Mohammad

    Answer : [Re] Inquiry from 261****

    Dear Customer .

    We are out of stock.

    Question : [Re] Inquiry from 261****

    SO if we wanted how much will it be for 50000pcs

    Answer : [Re] Inquiry from 261****

    may I have ur Q Q

    Question : [Re] Inquiry from 261****

    may I have ur Q Q

    Answer : [Re] Inquiry from 261****

    Dear Customer,

    We will get in touch once we are back in stock.

Lancome Bi Facil Visage Bi-Phased Micellar Water Face Makeup Remover & Cleanser 200ml
Lancome Bi Facil Visage Bi-Phased Micellar Water Face Makeup Remover & Cleanser 200ml
Item Q&A
  • Question : Inquiry from 261****May 01, 2019

    Hello
    we are looking for this bottle
    we would be appreciate it if you let me know whether have this bottle

    I am looking forward to seeing your reply here

    thanks
    Mohammad

    Answer : [Re] Inquiry from 261****

    Dear Customer .

    We are out of stock.

    Question : [Re] Inquiry from 261****

    SO if we wanted how much will it be for 50000pcs

    Answer : [Re] Inquiry from 261****

    Dear Customer,

    We will get in touch once we are back in stock.

Stila Correct & Perfect All In One Color Correcting Palette 12.76g
Stila Correct & Perfect All In One Color Correcting Palette 12.76g
Item Q&A
  • Question : Inquiry for the item from mus****Apr 30, 2019

    Hi! What's the expiry date for this item please?

    Answer : [Re] Inquiry for the item from mus****

    Dear Customer,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

    Question : [Re] Inquiry for the item from mus****

    I see, thank you for the prompt reply!

    Answer : [Re] Inquiry for the item from mus****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry related delivery from 235****Apr 05, 2019

    Hi,

    May I know how long is the delivery time?

    Thanks.

    Answer : [Re] Inquiry related delivery from 235****

    Dear Customer,

    Delivery usually takes 6-8 business days.

KMS California Tame Frizz Curl Leave-In Conditioner (Extra Moisture For Curls) 125ml
KMS California Tame Frizz Curl Leave-In Conditioner (Extra Moisture For Curls) 125ml
Item Q&A
  • Question : Inquiry for the item from pro****Apr 23, 2019

    Hi, can I know if you will be restocking this item? I would like to order a few tunes of this product. Thank you

    Answer : [Re] Inquiry for the item from pro****

    Dear Customer,

    We request you to kindly check with us in months time.

  • Question : Inquiry for the item from alo****Mar 15, 2019

    Hi seller
    What is the expiry date or manufacturer date?tks

    Answer : [Re] Inquiry for the item from alo****

    Dear Customer,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

Kerastase Elixir Ultime Huile Sublimatrice de Brillance Radiance Sublimating Oil (Color Treated Hair
Kerastase Elixir Ultime Huile Sublimatrice de Brillance Radiance Sublimating Oil (Color Treated Hair
Item Q&A
  • Question : Inquiry for the item from jan****Apr 13, 2019

    hi may I know expiry or manufacturing date please? is this the newest formula? thanks.

    Answer : [Re] Inquiry for the item from jan****

    Dear Customer,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

Origins Out of Trouble 10 Minute Mask To Rescue Problem Skin 100ml
Origins Out of Trouble 10 Minute Mask To Rescue Problem Skin 100ml
Item Q&A
  • Question : Inquiry for the item from ale****Apr 11, 2019

    what is the expiry date?

    Answer : [Re] Inquiry for the item from ale****

    Dear Customer,

    Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

Elemis Dynamic Resurfacing Facial Wash 200ml
Elemis Dynamic Resurfacing Facial Wash 200ml
Item Q&A
  • Question : Inquiry related delivery from Ver****Apr 09, 2019

    How is the expected delivery date. And Is it genuine Elemis product?

    Answer : [Re] Inquiry related delivery from Ver****

    Dear Customer,

    It is 100% genuine.

    Delivery usually takes 6-8 business days.

Therapy-g Scalp BB Anti-Aging Conditioner (For Thinning or Fine Hair) 1000ml
Therapy-g Scalp BB Anti-Aging Conditioner (For Thinning or Fine Hair) 1000ml
Item Q&A
  • Question : Inquiry for the item from poo****Apr 08, 2019

    Can I check this condition same as the yellow color which was out of stock?

    Answer : [Re] Inquiry for the item from poo****

    Dear Customer,

    We are still out of stock