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Q & A Lists
Item Question & Answer
HD PTZ WiFi Camera 1080P 2mp 360 IR Night Vision Monitor 360 Eye APP IOS  Android Phone
HD PTZ WiFi Camera 1080P 2mp 360 IR Night Vision Monitor 360 Eye APP IOS Android Phone
Item Q&A
  • Question : Inquiry for the item from gra****Jul 11, 2018

    I can't seem to link up through Wi-Fi so now I'm limited by the lan cable to my router. Why is that so? And sometimes the images appear in colour sometimes only in black and white?

    Answer : [Re] Inquiry for the item from gra****

    Dear buyer:
    Please restart the webcam to try to solve the problem.
    Switching between image color and black and white may be due to lighting issues.
    Thank you for your support.

  • Question : Inquiry for the item from gra****May 09, 2018

    Hi may I know
    1) 2-way audio means my child can press a button on the camera and speak to me like via intercom? And I can also speak via the app when I'm outside so that she can hear the sound from the camera at home?
    2) is there a warranty for this purchase?
    3) is the power plug 3-pin suitable for use in Singapore?

    Thank you very much!

    Answer : [Re] Inquiry for the item from gra****

    Dear Buyers,
    Good day to you.

    1. Yes, you can talk to each other and you can hear the sound.
    2. In addition to human damage, the free warranty period is 1 year.
    3. There is a power plug suitable for use in Singapore.

    Have a nice day ahead.
    Thank you.

★2-In-1 Wireless Bluetooth Transmitter + Receiver★Adapter Speaker Audio★Music Streaming Switchable
★2-In-1 Wireless Bluetooth Transmitter + Receiver★Adapter Speaker Audio★Music Streaming Switchable
Item Q&A
  • Question : multiple connection ???Jul 02, 2018

    Hi, if i install on my TV audio output, how many bluetooth headphone can be connect?

    Answer : [Re] multiple connection ???

    One,
    thank you for your support and wish you a happy life.

★Outdoor/indoor Bluetooth wireless speaker Baffle Bass Digital Sound Micro HIFI Radio Music TV Phone
★Outdoor/indoor Bluetooth wireless speaker Baffle Bass Digital Sound Micro HIFI Radio Music TV Phone
Item Q&A
  • Question : Inquiry for the item from ake****Jun 16, 2018

  • Question : Inquiry for the item from gav****Jun 14, 2018

  • Question : Inquiry for the item from car****May 08, 2018

  • Question : 关于运送jia****会员的咨询。May 04, 2018

  • Question : Charger3Apr 25, 2018

    Hi
    What is the battery rating and how long it last playing music in the charger3.
    Thanks

    Answer : [Re] Charger3

    Dear Buyers,
    The battery capacity is 1200 mAh, and the listening time is about 8-12 hours.
    Have a nice day ahead.
    Thank you.

+View all Notice, FAQ, Q&A >>
🌟Bluetooth Earphone MINI i7  Twin Wireless Stereo Headphone headset earphones earpiece For Phone PC
🌟Bluetooth Earphone MINI i7 Twin Wireless Stereo Headphone headset earphones earpiece For Phone PC
Item Q&A
  • Question : Inquiry for the item from rai****Jun 13, 2018

    how is the battery i7 2

    Answer : [Re] Inquiry for the item from rai****

    Battery 55 mAh, Charger Battery 450 mA.
    Thank you.

  • Question : Battery flat after 10 minutes of useMay 23, 2018

    Hello Seller,

    Your earphone cannot use after 10 minutes of full charge. After 10 minutes use, it just shut down!
    Definitely not what you claim to last for 2 to 4 hours of use.

    Please help!!!

    Answer : [Re] Battery flat after 10 minutes of use

    Hello Buyer,
    What color is the display light when charging?

    Question : [Re] Battery flat after 10 minutes of use

    Thank you Seller for giving me a replacement set free of charge. The earphones are now working fine.
    I am very happy with your service and product !

    Answer : [Re] Battery flat after 10 minutes of use

    Thank you for your compliments on my work and wish you a happy life. thank you

  • Question : Inquiry for the item from min****Apr 13, 2018

    Does samsung s8 + connect with the earbuds?

    Answer : [Re] Inquiry for the item from min****

    Samsung mobile phones can use

  • Question : Inquiry for the item from min****Apr 13, 2018

    How long does it last?

    Answer : [Re] Inquiry for the item from min****

    The battery is 55 mAh, listening to songs for 2-4 hours.The charging base can charge 3 to 5 times of headphones.
    Thank you

  • Question : Inquiry for the item from mus****Feb 07, 2018

    Hello there may i know how long may i fully charge the item?

    Answer : [Re] Inquiry for the item from mus****

    Full of electricity, you can charge the headset 4-5 times.
    Have a nice day ahead.
    Thank you.

    Question : [Re] Inquiry for the item from mus****

    Hello there i asking how long must i charge the item for fully charge?

    Answer : [Re] Inquiry for the item from mus****

    How many hours to charge the item to fully charge?

    Question : [Re] Inquiry for the item from mus****

    Battery runs out, you can charge, charging time control within 2 hours.

+View all Notice, FAQ, Q&A >>
★2018★ Harajuku sneakers shoes wild Korean summer cloth shoes white student canvas PUMA sport shoes
★2018★ Harajuku sneakers shoes wild Korean summer cloth shoes white student canvas PUMA sport shoes
Item Q&A
  • Question : Inquiry for the item from yin****Jun 05, 2018

    Hi, I usually wear size 38.
    Please advise if the cutting of these sneakers is small.
    Is it safe for me to order the usual size I wear?
    If the size doesn’t fit, kindly advise what I can do.
    Thanks.

    Answer : [Re] Inquiry for the item from yin****

    Hi, you can buy 38 size shoes, thank you.

    Question : [Re] Inquiry for the item from yin****

    Great! Thanks for your reply.

    Answer : [Re] Inquiry for the item from yin****

    You're welcome, I wish you a happy life.

Smart electronic alarm clock / LED desktop light / night light
Smart electronic alarm clock / LED desktop light / night light
Item Q&A
  • Question : Inquiry for the item from kry****Apr 08, 2018

    hihi~
    i have recd the alarm clock. however, is dere only one alarm tone/tune? also, after i press the snooze button, the alarm did not ring again even after 10mins?

    Answer : [Re] Inquiry for the item from kry****

    Dear Buyers,
    Good day to you.

    This smart alarm clock has only one sound, please refer to the manual for snooze mode settings.

    Have a nice day ahead.
    Thank you.

    Question : [Re] Inquiry for the item from kry****

    hihi, have tried the snooze function again tdy & shd b wrkg fine nw. ty~

    Answer : [Re] Inquiry for the item from kry****

    Have a nice day ahead.
    Thank you.

★MXQ Pro/4K OTT IPTV Network TV Box 4K Ultra HD Android 7.1 Quad Core Internet Streamer Media Player
★MXQ Pro/4K OTT IPTV Network TV Box 4K Ultra HD Android 7.1 Quad Core Internet Streamer Media Player
Item Q&A
  • Question : Inquiry for the item from Joy****Apr 06, 2018

  • Question : Inquiry for the item from joa****Mar 24, 2018

    Some preloaded Apps, when opened, it prompted “启动储存权限”.Whats that? How to do?

    Answer : [Re] Inquiry for the item from joa****

    For security reasons, some APPs cannot be installed and require permission.

  • Question : Inquiry for the item from joa****Mar 24, 2018

    Do you have a shop in Singapore where I can go down to ask about the item? My friend bought this model but he said can’t watch. Need to “renew” (what does he mean?).

    Answer : [Re] Inquiry for the item from joa****

    Sorry, we don't have a shop in Singapore. Can't update the system?

  • Question : Inquiry for the item from joa****Mar 24, 2018

    Hi, may I know,
    1. How many App will be preloaded?
    2. Any pre-installed App need to pay license fees?
    3. Any instruction on how to Setup and install of Apps?
    4. Easy to use?
    Thanks!

    Answer : [Re] Inquiry for the item from joa****

    Dear Buyers,
    Good day to you.
    1. Very few pre-installed applications
    2. Install the application does not require payment
    3. Install the application is the same as the Android system, easy to use
    Have a nice day ahead.
    Thank you.

Creative Wireless Bluetooth speakers Mobile phone Card Alarm clock Mini FM stereo bass
Creative Wireless Bluetooth speakers Mobile phone Card Alarm clock Mini FM stereo bass
Item Q&A
  • Question : Inquiry for the item from kry****Mar 31, 2018

    hihi~
    the alarm tone is the traditional loud kind or in ringtone kind?
    does it snooze many times or only 2times?

    Hope to hear frm u soon. ty~ ^^

    Answer : [Re] Inquiry for the item from kry****

    Dear Buyers,
    Good day to you.

    The ringtone of the alarm clock can be set by yourself (must use a memory card), or you can use the alarm's own ringtone. Snooze mode will ring again in 5 minutes and can be used many times.

    Have a nice day ahead.
    Thank you.

    Question : [Re] Inquiry for the item from kry****

    hihi~
    noted & thx~ ^^

    Answer : [Re] Inquiry for the item from kry****

    Thanks for your support

🌟MINI Bluetooth Double Headset Wireless Earphone microphone Music Bass In-Ear Earpiece Headphone
🌟MINI Bluetooth Double Headset Wireless Earphone microphone Music Bass In-Ear Earpiece Headphone
Item Q&A
  • Question : Inquiry for the item from ric****Mar 29, 2018

    Hi sorry to ask again can the i7 double be use on the iPhone 8 iOS 11 ? Pls advise thanks

    Answer : [Re] Inquiry for the item from ric****

    Yes, iPhone 8 can be used, thanks.

  • Question : Inquiry for the item from ric****Mar 19, 2018

    Hi seller can the ip8 use on my iPhone 8 Plus? Pls confirm cos most models cannot use on iPhone 8 Plus thx:)

    Answer : [Re] Inquiry for the item from ric****

    can use
    Have a nice day ahead.
    Thank you.

  • Question : HBQ I7Jan 16, 2018

  • Question : Inquiry for the item from pos****Nov 14, 2017

    Hi! I wrote earlier no charger wire. No one response yet. Pls contact me soon!

    Answer : [Re] Inquiry for the item from pos****

    Hello there,
    Sorry for the inconvenience caused to you
    I think of two ways,
    1: You buy my store's other products, charging cable I mailed together.
    2: I will refund you 2S $.
    Which one do you think is better for you?
    Thank you

    Question : [Re] Inquiry for the item from pos****

    Both not better. I can't buy cable with $2 in Singapore. Nothing else to buy from your store. Just send me the charger cable!

    Answer : [Re] Inquiry for the item from pos****

    Both not better. I can't buy cable with $2 in Singapore. Nothing else to buy from your store. Just send me the charger cable!

MOGIS M100A handheld game childrens game console handheld color PVP game
MOGIS M100A handheld game childrens game console handheld color PVP game
Item Q&A
  • Question : English manualMar 23, 2018

    Hi,
    Does the instruction manual and game list come in English version?

    Answer : [Re] English manual

    There are both English and Chinese.

★Smart bracelet Smart watch / Heart Rate Monitor Watch / Blood Pressure Watch /Fitness Trac
★Smart bracelet Smart watch / Heart Rate Monitor Watch / Blood Pressure Watch /Fitness Trac
Item Q&A
  • Question : Inquiry for the item from Che****Mar 22, 2018

    Hi there, I'm interested in getting your N8, blue. How come the picture from the front page is different from the order page ?

    Answer : [Re] Inquiry for the item from Che****

    Hello, now our blue is the latest, and the details page above has stopped production. Thank you for your support.
    Have a nice day ahead.
    Thank you.

  • Question : BP monitoringJan 16, 2018

    Hi Seller,

    I have just rec'd the 2 i5 Plus, but the manual given is very simple and does tell provide enough information on the settings. I am having problem trying to find how to get to bp monitoring. Kindly advise. Thanks.
    I am planning to purchase more of your i5 Plus for my friends and relatives if it proves good.

    Answer : [Re] BP monitoring

    Dear Buyers,
    Good day to you.

    I am very sorry, I asked the designer, the answer is i5 plus does not support blood pressure monitoring. (Support pedometer, sleep monitoring, SMS reminder, call reminder, exercise function, alarm clock and other functions.)

    Have a nice day ahead.
    Thank you.

    Question : [Re] BP monitoring

    It was stated in your product that it can monitor heart rate 24 hrs and I purchased the item because of that. I am asking to return the items and to refund. The items are useless to me now.

    Answer : [Re] BP monitoring

    Dear Buyers,
    Good day to you.


    Sorry, the product details page is in the wrong place for network reasons. The heart rate you can test is C8 (M5). I agree with your return application and I hope the next cooperation.

    Have a nice day ahead.
    Thank you.

    Question : [Re] BP monitoring

    Hi Seller,
    I will order the watch with the BP monitoring as my sister and I are having high blood pressure and it is helpful to monitor our heart rate constantly. But do confirm the model to prevent a similar incident. Thanks again.

    Answer : [Re] BP monitoring

    Dear Buyers,
    Good day to you.


    We apologize for the inconvenience, which is caused by the disorder of the position of the product image due to network reasons.(According to Qoo10 flow to your refund) ,The N8 (M5) supports heart rate and blood pressure detection, you can find out.


    Have a nice day ahead.
    Thank you.

  • Question : Inquiry for the item from dol****Dec 14, 2017

NEW Foldable Wireless Bluetooth Keyboard for iOS/Android/Windows Smart Tablet PC Phone
NEW Foldable Wireless Bluetooth Keyboard for iOS/Android/Windows Smart Tablet PC Phone
Item Q&A
  • Question : Inquiry related delivery from jia****Feb 25, 2018

    How long will it take to arrive if I order today ??

    Answer : [Re] Inquiry related delivery from jia****

    3-5 working days can be sent, thank you.

    Question : [Re] Inquiry related delivery from jia****

    It’s been more than 5 days. I have yet to received the item.

    Answer : [Re] Inquiry related delivery from jia****

    Dear Buyers,
    Good day to you.

    I am very sorry, due to the Chinese New Year, I need to order gifts to customers, so delivery is slow, I hope you can understand.

    Have a nice day ahead.

🌟Mini Wireless Bluetooth Earphone Sport Music Headphone Stereo Smart in-ear Headphone music MP3
🌟Mini Wireless Bluetooth Earphone Sport Music Headphone Stereo Smart in-ear Headphone music MP3
Item Q&A
  • Question : Inquiry for the item from hon****Feb 10, 2018

    Hi
    Does it work in a pairs or only one piece only?

    Answer : [Re] Inquiry for the item from hon****

    Hi, it is one.

  • Question : Inquiry for the item from fre****Feb 02, 2018

    Hi,
    I just bought and received the above item. But after first charging it could not start and the lights are not showing. What should i do. Thank you

    Answer : [Re] Inquiry for the item from fre****

    Hi,Please check the charging method is correct, restart after charging is completed. Or, please contact 466879967@qq.com for technical support. Thanks.

🌟HBS800/HBS913 Sports Bluetooth Headphone Stereo Wireless Earphone Headset Quality MP3 Music
🌟HBS800/HBS913 Sports Bluetooth Headphone Stereo Wireless Earphone Headset Quality MP3 Music
Item Q&A
  • Question : S740TJan 23, 2018

    For S740T SD Slot, it only support MP3 format Music?

    Answer : [Re] S740T

    Dear Buyers,
    Good day to you.

    MP3 / WMA two formats.

    Have a nice day ahead.
    Thank you.

    Question : [Re] S740T

    hi seller, thanks to answer my question. have placed order 244968910 and 244968911. Pls send out ASAP

    Answer : [Re] S740T

    OK, I will arrange for delivery as soon as possible.

  • Question : BatteryNov 07, 2017

    How long the battery can last for play music ?

    Answer : [Re] Battery

    About 6 hours (related to the environment)

23mm Milanese Loop Strap + Metal Frame for Fitbit Blaze Stainless Steel Watch Band Magnetic Lock
23mm Milanese Loop Strap + Metal Frame for Fitbit Blaze Stainless Steel Watch Band Magnetic Lock
Item Q&A
  • Question : fitbit blaze frameJan 20, 2018

    Hi does this metal loop strap comes with blue frame

    Answer : [Re] fitbit blaze frame

    Can take a metal frame (as a hidden gift)

NEW Heart Rate Smartwatch / Heart Rate Monitor Watch / Blood Pressure Watch /Fitness Tracker
NEW Heart Rate Smartwatch / Heart Rate Monitor Watch / Blood Pressure Watch /Fitness Tracker
Item Q&A
A8 wood grain aluminum apple 8 iphone8 iphone x Samsung NOTE8 S8 S7QI wireless charger
A8 wood grain aluminum apple 8 iphone8 iphone x Samsung NOTE8 S8 S7QI wireless charger
Item Q&A
S530 Bluetooth Headset Wireless 4.1 Stealth Ultra Small Sport Mini Stereo Bluetooth Headset
S530 Bluetooth Headset Wireless 4.1 Stealth Ultra Small Sport Mini Stereo Bluetooth Headset
Item Q&A
  • Question : Inquiry for the item from aid****Nov 11, 2017

  • Question : itemOct 17, 2017

    charging no working

    Answer : [Re] item

    Hello,
    I am sorry for the inconvenience you have brought.
    You can not charge the product or can not be used after charging it?
    Is not the plug is not installed, I hope you try again or replace the plug to try.
    Thank you.

TWS-10 / TWS-11 Bluetooth Headset Stereo Earphone Universal Mini Sport Wireless Dual Headphone
TWS-10 / TWS-11 Bluetooth Headset Stereo Earphone Universal Mini Sport Wireless Dual Headphone
Item Q&A
  • Question : difference between model 10 & 11?Nov 10, 2017

    difference between model 10 & 11?

    Answer : [Re] difference between model 10 & 11?

    TWS relative TWS - 10-11 low power consumption, use longer (TWS - 10 plus rechargeable box can be used to 14 hours, TWS - 11 can use 5 hours or so), and packing box can charge directly, sound quality is also improved.

Car with aromatherapy machine humidifier mini with usb charging interface   nanum
Car with aromatherapy machine humidifier mini with usb charging interface nanum
Item Q&A
  • Question : Inquiry for the item from ros****Oct 30, 2017

    I can't, I tried n my hubby tried and it was very difficult to tighten. It kept coming out. Can't be screwed on.

    Answer : [Re] Inquiry for the item from ros****

    You made a photo I analyzed the reason?

  • Question : Inquiry for the item from ros****Oct 29, 2017

    The plastic cylinder of one dehumidifier cannot be screwed on.
    My order no is 231994100

    Answer : [Re] Inquiry for the item from ros****

    Hello
    I apologize for the inconvenience,
    The product was broken during transport,
    Can not be tightened, or what causes,
    Hope to get a more detailed reply.

    Question : [Re] Inquiry for the item from ros****

    It cannot be tightened. What is your take on this mattar?

    Answer : [Re] Inquiry for the item from ros****

    Hello,
    We have carefully checked the product,
    You try to plug some objects into it,
    And then observe can not be tightened,
    Look forward to your detailed reply。

2017 New Portable Bluetooth Earphone Bone Conduction Headphone Sport Headsets Wireless Earphones
2017 New Portable Bluetooth Earphone Bone Conduction Headphone Sport Headsets Wireless Earphones
Item Q&A
  • Question : Shipping timeOct 29, 2017

    Hi roughly how long does it take to reach singapore

    Answer : [Re] Shipping time

    Hello
    I asked the logistics company to give you a reply.
    Thank you for your support。