Q&A board

Q & A Lists
Item Question & Answer
Xiaomi Powerbank Silicone Case ◆ Mi Power Bank Soft Cover Casing Sleeve for 20000 10000 5000mAh
Xiaomi Powerbank Silicone Case ◆ Mi Power Bank Soft Cover Casing Sleeve for 20000 10000 5000mAh
Item Q&A
  • Question : Inquiry related return and exchange from gen****Jun 11, 2019

    Hi, I ordered 2 casing from ur shop, but all not fix. Can I exchange or refund? Please contact me 81019279 Esther. Thanks

    Answer : [Re] Inquiry related return and exchange from gen****

    Hi,

    Your order is: Type:②Silicone Case for Xiaomi 20000mAh 2C / Color:Black.

    May I know what is the model of your powerbank please ? Have you ordered correct one for your powerbank ?

    Thanks.

    Question : [Re] Inquiry related return and exchange from gen****

    Hi, actually I ordered 2 covers.
    1 is for 10000 mAh 2S
    Another is for 20000 mAh 2

    But all not fix.Can I exchange?

    Answer : [Re] Inquiry related return and exchange from gen****

    Hi, actually I ordered 2 covers.
    1 is for 10000 mAh 2S
    Another is for 20000 mAh 2

    But all not fix.Can I exchange?

    Question : [Re] Inquiry related return and exchange from gen****

    Hi,

    Could you please send a picture of the item ? We can check if correct item sent.

    Thanks.

    Answer : [Re] Inquiry related return and exchange from gen****

    hi, for your reference.

    Question : [Re] Inquiry related return and exchange from gen****

    This is the 20000 one

    Answer : [Re] Inquiry related return and exchange from gen****

    Good morning !

    Our item is ② Silicone Case for Xiaomi 20000mAh 2C (PLM06ZM), Length - 150mm.

    May be your powerbank is not this model.

    But we have sent you correct item according to your order, right ?

    Thanks

    Question : [Re] Inquiry related return and exchange from gen****

    Hi, Seller.

    Yes. You send me the correct item. Now my request is do u do exchange or refund as I can't use these 2 items totally. I think you also agree my model are not fit with your casing. Since my items that I bought can't fix my power bank, so means I can use it totally. So I have 2 question here for you to answer:
    1, do u have the ready stock for that 2 models of casing ?
    2, if you have , do you provide exchange service?
    3, if you don't have, do you accept return & give me refund for the items I bought from your shop?

    Thanks

    Answer : [Re] Inquiry related return and exchange from gen****

    Dear Customer,

    Sorry to tell you that we don't have the model of items that can fit your powerbank, so we cannot exchange for you. And we cannot refund you since we have sent correct items to you.

    Have a great day :)

  • Question : Inquiry for the item from jen****May 29, 2019

  • Question : Inquiry for the item from goh****Apr 16, 2019

    Do you have Samsung powerbank silicon case?

    Answer : [Re] Inquiry for the item from goh****

    Hi,

    We don't have that.

    Thanks for your message : )

  • Question : Inquiry for the item from win****Apr 11, 2019

    Hi Seller,

    If my power bank is Gen 2 quick charge 1,000mah.
    Which category should I choose. The 1 on the 1st or the description with dual port?

    As this powerbank has dual port.

    Answer : [Re] Inquiry for the item from win****

    Dear Customer,

    May I know your powerbank model number please ?

    You can match the model number with item page introduction.

    Thanks.

    Question : [Re] Inquiry for the item from win****

    Please see the enclosed photo

    Answer : [Re] Inquiry for the item from win****

    Please see the enclosed photo

    Question : [Re] Inquiry for the item from win****

    Dear Customer,

    You can selected "Dual-USB" model case.

    Thanx.

  • Question : Inquiry for the item from kua****Jan 22, 2019

    What case should I order for the following 2 models of powerbank

    PLM09ZM
    PLM03ZM

    Answer : [Re] Inquiry for the item from kua****

    Dear Customer,

    Please see item page details.

    Thank you so much for your message.

    Have a great day : )

+View all Notice, FAQ, Q&A >>
mini USB LED Light and Fan / iPhone Android Phone Flexible Fans CHEAP SHOT ★ SG Fast Delivery
mini USB LED Light and Fan / iPhone Android Phone Flexible Fans CHEAP SHOT ★ SG Fast Delivery
Item Q&A
  • Question : Inquiry for the item from edd****Jun 17, 2019

  • Question : Inquiry for the item from jtm****May 22, 2019

    Hi, may I know which kind could work on a Oppo R11S Plus phone? Thank you.

    Answer : [Re] Inquiry for the item from jtm****

    Dear Customer,

    May I know what kind of your phone charging portt interface is please ?

    Thanks.

    Question : [Re] Inquiry for the item from jtm****

    Micro-usb (andriod system)

    Answer : [Re] Inquiry for the item from jtm****

    Hi,

    So you can select the correct option in item page.

    Thanks.

  • Question : Inquiry for the item from chu****Feb 08, 2019

    The one with dual connection to iPhone and android when use on iPhone is it only last 20 second and need to plug in and out for each interval?

    Answer : [Re] Inquiry for the item from chu****

    Dear Customer,

    May I know your order number please ?

    Thanks : )

  • Question : Inquiry for the item from dev****Sep 13, 2018

    Can the light be adjusted or control?

    Answer : [Re] Inquiry for the item from dev****

    Dear Customer,

    Cannot be adjusted, 1 mode only.

    Thank you for your message : )

  • Question : Inquiry related cancel and refund from vin****Aug 30, 2018

+View all Notice, FAQ, Q&A >>
High Capacity PowerBank Portable Battery Charger Remax Power Bank 20000mAh Ultra Slim with LED Light
High Capacity PowerBank Portable Battery Charger Remax Power Bank 20000mAh Ultra Slim with LED Light
Item Q&A
  • Question : Inquiry for the item from eli****Jun 14, 2019

    hello... this item 20000mAh High Capacity Super Thin Powerbank

    is the brand remax brand or another brand?

    Answer : [Re] Inquiry for the item from eli****

    Dear Customer,

    This option is no brand.

    Thanks.

  • Question : Inquiry for the item from 10p****Jun 07, 2019

  • Question : Inquiry for the item from 260****Jun 04, 2019

    Jus like to enquiry Remax power bank 20000 is it suitable for Samsung S9 hp to use? Tks.

    Answer : [Re] Inquiry for the item from 260****

    Dear Customer,

    Sorry for late reply.

    Yes can, just use your phone charging cable ok.

    Thanks for your message :)

  • Question : Inquiry related delivery from gby****May 29, 2019

    Order 296455121 has not received yet. The status shown that you sent out on 23rd but still not received. Not likely for local mail

    Answer : [Re] Inquiry related delivery from gby****

    Dear Customer,

    Your order has been mailed out on May 23, 2019 by Singpost Normal Mail which you have selected.

    ◇ Singpost Normal Mail: 3~7 working days and may subject to no-reason delay to 10+ days, parcels are not tracked. Postman will drop the parcel into your mailbox. Postman will NOT call you on delivery. You may not receive your parcel if your address is incorrect or insufficient (correct unit number is important).

    Singpost Normal Mail delivery may got delay due to high parcels traffic these days, please wait for some more days and check your mailbox to see if your item reached.

    Thank you for your message !

  • Question : Inquiry for the item from shi****May 29, 2019

+View all Notice, FAQ, Q&A >>
Original Remax Powerbank ◆ Proda Note Power Bank Portable Charger 30000 12000mAh Slim High Capacity
Original Remax Powerbank ◆ Proda Note Power Bank Portable Charger 30000 12000mAh Slim High Capacity
Item Q&A
  • Question : Inquiry for the item from jsm****Jun 12, 2019

  • Question : Inquiry for the item from fio****May 14, 2019

    Hi! May I know what is the weight of the item?

    Answer : [Re] Inquiry for the item from fio****

    Dear Customer,

    It is about 400g for 30000mAh powerbank.

    Thanks for your message :)

  • Question : Inquiry related return and exchange from leo****Apr 27, 2019

    How to exchange the device??? Can I have your address????

    Answer : [Re] Inquiry related return and exchange from leo****

    Dear Customer,

    Please charge it fully then use it to charge your phones.

    If still have problem, you can send it back to us and we check for you and exchange for you.

    Sorry for inconvenience caused.

    Also can SMStext/Whatsapp us at 9875 7527 (no calls please) for prompt assistance.

    Have a great day !

  • Question : Inquiry for the item from 250****Jan 21, 2019

    dear seller
    Actual price 12-90. then color section showed each color +15-00. so without color you have or not. why you are doing this type of business. you must put up actual price.

    Answer : [Re] Inquiry for the item from 250****

    : )

  • Question : Inquiry for the item from mic****Jan 12, 2019

    Hi

    If i paid today, can i get it by this coming wed? Thanks.

    Answer : [Re] Inquiry for the item from mic****

    Dear Customer,

    Yes can, if you choose Qxpress delivery, we will ship out on Monday and you will received in 3 days.

    Thank you for your message : )

+View all Notice, FAQ, Q&A >>
【SG Fast Delivery】Wireless Bluetooth Karaoke Microphone KTV Q9 K088 / with Rechargeable Battery
【SG Fast Delivery】Wireless Bluetooth Karaoke Microphone KTV Q9 K088 / with Rechargeable Battery
Item Q&A
  • Question : Inquiry for the item from jad****Jun 12, 2019

    Does this item have pitch control and voice cancellation?

    Answer : [Re] Inquiry for the item from jad****

    Dear Customer,
    Nope. Thanks for your message :)
    Have a nice day :)

  • Question : 关于商品105****会员的咨询。Mar 21, 2018

    Hello.I'm microphone factory from China.i can give you very cheap price.you can connection me with my what's app:+852 59219762.WeChat:1054626148

    Answer : [Re] 关于商品105****会员的咨询。

    Dear Customer,

    Good afternoon !

    Thank you for your info.

    Will contact you if needed.

    Thanks.

SuperPower Portable Powerbank Charger Battery Power Bank High Capacity 20000mAh with Digital Display
SuperPower Portable Powerbank Charger Battery Power Bank High Capacity 20000mAh with Digital Display
Item Q&A
  • Question : Inquiry for the item from 260****Jun 04, 2019

    Like to make enquiry be4 order, is this model of power bank suitable for my Samsung HP S7 n S9 ? Will app photo to show u, ok. Tkd.

    Answer : [Re] Inquiry for the item from 260****

    This is model would like to know, tks.

    Question : [Re] Inquiry for the item from 260****

    Dear Customer,

    Sorry for late reply.

    Yes suitable, just use your phone charging cable ok.

    Thanks for your message :)

  • Question : Inquiry for the item from hel****Apr 03, 2019

    Is the powerbank be used to charge for Samsung Note 8 ?

    Answer : [Re] Inquiry for the item from hel****

    Dear Customer,

    Yes can be used to charge for Samsung Note 8.

    Have a great day : )

  • Question : Inquiry for the item from cyn****Jan 06, 2019

    Hi Seller,
    May i know what is the weight for this power bank?

    Answer : [Re] Inquiry for the item from cyn****

    Dear Customer,

    It is about 400g, high capacity powerbank.

    Thank you for your message : )

  • Question : Inquiry related delivery from tom****Dec 07, 2018

    Hi,
    If i order today, will i be able to get it latest by next wed 12th dec?

    Answer : [Re] Inquiry related delivery from tom****

    Dear Customr,

    Yes can if you use Qxpress delivery, which deliver in 3 working days.

    Thank you for your message : )

  • Question : Inquiry for the item from dor****Oct 26, 2018

    Hi can charge iphone how many times after fully charge at 100%.?

    Answer : [Re] Inquiry for the item from dor****

    Dear Customer,

    That depends on how big is your phones battery, normally 2~4 times.

    Thank you for your message !

    Have a great weekend : )

+View all Notice, FAQ, Q&A >>
Wireless Earpiece i7S Twin Bluetooth Earbuds Earphone Headset Earbud Headphone Stereo in Box Charger
Wireless Earpiece i7S Twin Bluetooth Earbuds Earphone Headset Earbud Headphone Stereo in Box Charger
Item Q&A
  • Question : Inquiry for the item from sue****Jun 04, 2019

    Hi, is the i7/i7s compatible with iPod Nano 7th generation?

    Answer : [Re] Inquiry for the item from sue****

    Dear Customer,

    Yes compatible, just connect via bluetooth ok.

    Thanks for your message : )

  • Question : Inquiry for the item from yin****Mar 09, 2019

  • Question : Inquiry for the item from ivy****Apr 18, 2019

    Black mini be back to stock?

    Answer : [Re] Inquiry for the item from ivy****

    Dear Customer,

    There are only white color for mini design.

    Thanks for your message : )

  • Question : Inquiry for the item from ted****Apr 05, 2019

  • Question : she****会员的咨询Mar 15, 2019

+View all Notice, FAQ, Q&A >>
Xiaomi Powerbank Quick Charger Mi Power Bank 20000 10000 5000mAh 100% Authentic 【SG Fast Delivery】
Xiaomi Powerbank Quick Charger Mi Power Bank 20000 10000 5000mAh 100% Authentic 【SG Fast Delivery】
Item Q&A
  • Question : Inquiry for the item from vin****Jun 01, 2019

    Hi seller, 5000Ah Gen2. (1)what is the weight and thickness? (2) one or two charging port?Pls reply ASAP so I can place order.

    Answer : [Re] Inquiry for the item from vin****

    Dear Customer,

    The weight is about 200g. And you can refer to item page for more details.

    Thank you for you rmessage : )

  • Question : Inquiry for the item from mis****May 25, 2019

  • Question : Inquiry for the item from Cla****May 23, 2019

    What is the weight of the power bank 5000?

    Answer : [Re] Inquiry for the item from Cla****

    Dear Customer,

    It is about 200g.

    Thanks for your message :)

    Question : [Re] Inquiry for the item from Cla****

    Thank you

    Answer : [Re] Inquiry for the item from Cla****

    You are welcome

  • Question : Inquiry for the item from soh****May 18, 2019

    Hi seller, is the model number for xiaomi 10,000mAh Pro , PLM03ZM and is it quick charge 3.0?

    Answer : [Re] Inquiry for the item from soh****

    Dear Customer,

    Yes PLM03ZM is quick charge 3.0.

    Thank you for your message :)

  • Question : Inquiry for the item from hat****Mar 26, 2019

    Hi do u still provide the free silicone case? Thanks

    Answer : [Re] Inquiry for the item from hat****

    Dear Customer,

    Yes sure have free silicone case.

    Thanks for your message : )

+View all Notice, FAQ, Q&A >>
Mini Umbrella ◇ Capsule Case Pocket Compact Light Sun Rain Auto Umbrellas Anti UV Design
Mini Umbrella ◇ Capsule Case Pocket Compact Light Sun Rain Auto Umbrellas Anti UV Design
Item Q&A
  • Question : Inquiry for the item from sim****May 31, 2019

  • Question : Inquiry related delivery from jen****Dec 18, 2018

    Can self collect?

    Answer : [Re] Inquiry related delivery from jen****

    Dear Customer,

    Now can do mailing only.

    Sorry for inconvenience caused.

    Have a great day : )

  • Question : Inquiry for the item from tub****Dec 12, 2018

    Hi Seller, when will the auto open close umbrella be restocked?
    Thank you

    Answer : [Re] Inquiry for the item from tub****

    Dear Cusotmer,

    Will be restocked in about 3 months.

    Thank you !

    Question : [Re] Inquiry for the item from tub****

    Thanks you :)

    Answer : [Re] Inquiry for the item from tub****

    You are welcome.

    Have a great day : )

Window Cleaner ◇ Magnetic Double Glass Cleaning Tool Safe Clean Wash for High-rise Buildings
Window Cleaner ◇ Magnetic Double Glass Cleaning Tool Safe Clean Wash for High-rise Buildings
Item Q&A
  • Question : Inquiry for the item from ivo****May 27, 2019

    Nees to enquire if it is possible to purchase additional replacement pads together with purchase. Pls advise.

    Answer : [Re] Inquiry for the item from ivo****

    Dear Customer,

    Now we don't have additional replacement pads to sell.

    Sorry for inconvenience caused.

    Have a great day :)

  • Question : Inquiry related delivery from syn****Feb 01, 2019

    Hi,

    Can we request for a pick up arrangement?

    Answer : [Re] Inquiry related delivery from syn****

    Dear Customer,

    Now we are on holiday mode, cannot request a pick up.

    Sorry for inconvenience caused.

    Have a great day : )

  • Question : Inquiry related delivery from syn****Feb 01, 2019

    Hi,

    Can we request for a pick up arrangement?

    Answer : [Re] Inquiry related delivery from syn****

    Dear Customer,

    Now we are on holiday mode, cannot request a pick up.

    Sorry for inconvenience caused.

    Have a great day : )

  • Question : Inquiry related delivery from tca****Jan 25, 2019

    May I xgejx how long is the delivery time . As I need to consider the delivery place ? Appreciate your kind advise . Thanks

    Answer : [Re] Inquiry related delivery from tca****

    Dear Customer,

    ◇ Singpost Normal Mail: 3~7 working days and may subject to no-reason delay, parcels are not tracked, Buyers shall bear the risk of lost parcel(if any). Postman will drop the parcel into your mailbox (if too big to fit into your mail box, postman will leave a Delivery Notice in your mailbox, and you need to collect the parcel at designated post office). Postman will NOT call you on delivery. You may not receive your parcel if your address is incorrect or insufficient (correct unit number is important).
    ◇ Qxpress Delivery: in 3 working days, tracked and Seller bears the risk of lost parcel(if any). Will deliver to your door step and will call you if nobody home.

    Thanks for your message : )

  • Question : Inquiry for the item from Lin****Sep 01, 2018

    Hi Need 2 red ones. Any stock? What is the difference from blue? Thx

    Answer : [Re] Inquiry for the item from Lin****

    Dear Customer,

    Now only Blue color available, Red color is not available.

    Thank you for your message : )

    Question : [Re] Inquiry for the item from Lin****

    When will red one be available? Thank you

    Answer : [Re] Inquiry for the item from Lin****

    Dear Customer,

    Good morning.

    Blue color available. Red one will not be available .

    Have a great day !

    Question : [Re] Inquiry for the item from Lin****

    No hurry. Just let me know when the stock for red one is available. Thank you

    Answer : [Re] Inquiry for the item from Lin****

    Hi, There is no new stock for Red color.

    Thanks.

    Question : [Re] Inquiry for the item from Lin****

    Noted with thanks

    Answer : [Re] Inquiry for the item from Lin****

    You are welcome : )

+View all Notice, FAQ, Q&A >>
【SG Fast Delivery】Cute Portable Fan ◇ USB Rechargeable Handheld Adjustable Fans For Home and Outdoor
【SG Fast Delivery】Cute Portable Fan ◇ USB Rechargeable Handheld Adjustable Fans For Home and Outdoor
Item Q&A
100% Authentic Xiaomi Powerbank ◇ Mi Power Bank Portable Battery Charger 20000 10000 5000mAh
100% Authentic Xiaomi Powerbank ◇ Mi Power Bank Portable Battery Charger 20000 10000 5000mAh
Item Q&A
  • Question : Inquiry from 261****May 22, 2019

    Hello, do I need to inform before i come down to collect?

    Answer : [Re] Inquiry from 261****

    Dear Customer,

    You can SMStext/Whatsapp me at 9875 7527 (no calls please) for self collection.

    Thanks.

  • Question : Inquiry for the item from too****Dec 03, 2018

    For Xiaomi 20000mAh 2C, when will there be stock for black?

    Answer : [Re] Inquiry for the item from too****

    Dear Customer,

    Good morning.

    There is no black color option for Xiaomi 20000mAh 2C.

    Thank you for your message.

    Have a great day : )

  • Question : Inquiry for the item from lim****May 06, 2018

    Hi. Is this the usb 3.0 version or the micro usb version.

    Answer : [Re] Inquiry for the item from lim****

    Dear customer,

    Which type please ?

    Thank you for your message !

  • Question : Inquiry for the item from Rtq****May 05, 2018

    Hi!

    May i know when will the powerbank 20000mah will be restock for other colors? thanks in advance!

    Answer : [Re] Inquiry for the item from Rtq****

    Dear Customer,

    Which color you want ?

    Thanks.

    Question : [Re] Inquiry for the item from Rtq****

    rose gold please

    Answer : [Re] Inquiry for the item from Rtq****

    Dear Customer,

    Good Morning !

    We don't have Rosegold color for Xiaomi 20000 powerbank.

    Have a nice day !

  • Question : Inquiry related delivery from hey****Mar 10, 2018

    hi, how can I choose combined qexpress shipping if I'm buying two items?

    Answer : [Re] Inquiry related delivery from hey****

    Dear Customer,

    Good morning !

    That option is not available, but we will ship your items out together to you.

    Thank you !

+View all Notice, FAQ, Q&A >>
Rainbow Shower Head ◆ High Pressure Water Saving SPA Showerhead Colorful LED Light No Need Battery
Rainbow Shower Head ◆ High Pressure Water Saving SPA Showerhead Colorful LED Light No Need Battery
Item Q&A
  • Question : Inquiry for the item from Sea****Apr 29, 2019

    Does ur shower head comes in a box or just wrapped with plastic?

    Answer : [Re] Inquiry for the item from Sea****

    Dear Cusotmer,

    It wrapped with plastic.

    Thanks.

  • Question : water proofing?Sep 26, 2018

    any issues if the shower head is left in a pail of water overnight?

    Answer : [Re] water proofing?

    Dear Customer,

    The light maybe have some problem if do that.

    Thank you for your message.

    Have a great day !

Motion Activated Cordless LED Night Light ◇ Wireless Auto Sensor Lamp 360° Adjustable Light Angel
Motion Activated Cordless LED Night Light ◇ Wireless Auto Sensor Lamp 360° Adjustable Light Angel
Item Q&A
  • Question : Inquiry for the item from ain****Apr 01, 2019

    Hi,

    For the Light Angel 360° Adjustable Motion Sensor LED Light, May i know how long will light turn on before it turn off?

    Thanks

    Answer : [Re] Inquiry for the item from ain****

    Dear Customer,

    It is about 2~4 months.

    Thanks.

    Question : [Re] Inquiry for the item from ain****

    Hi
    I refer to your motion sensor light.

    Are you saying when the light detect any movement it will automatically turn on and stay on until 2 to 4 months later than automatically turn off?

    Answer : [Re] Inquiry for the item from ain****

    Hi,

    It also will turn off automatically after a while no movement detected.

    Thanks.

Xiaomi Bluetooth Speaker ◇ Mi Portable Wireless Stereo Music Speaker Loud Sound Rich Bass
Xiaomi Bluetooth Speaker ◇ Mi Portable Wireless Stereo Music Speaker Loud Sound Rich Bass
Item Q&A
  • Question : Inquiry for the item from 234****Apr 01, 2019

    Hi can i check is this authentic, is the warranty cover under xiao Mi or by seller ?

    Answer : [Re] Inquiry for the item from 234****

    Hi,

    Yes authentic products, warranty under local seller.

    Thanks.

  • Question : Inquiry for the item from 235****Mar 25, 2019

    Hello, can I check when will the other colors for the xiaomi bluetooth speaker be available?

    Answer : [Re] Inquiry for the item from 235****

    Dear Customer,

    Now blue color available, and gold color will be available in 3 weeks time.

    Thank you for your message : )

    Question : [Re] Inquiry for the item from 235****

    When will the red colour be available?

    Answer : [Re] Inquiry for the item from 235****

    Hi,

    Red colour no more new stock.

    Sorry for inconvenience caused : )

    Question : [Re] Inquiry for the item from 235****

    Ohh okay thank you! But the gold one won't be coming anytime sooner?

    Answer : [Re] Inquiry for the item from 235****

    And can I check if this is the china version which comes with the micro sd port?

    Question : [Re] Inquiry for the item from 235****

    .

  • Question : Inquiry for the item from eth****Dec 07, 2017

    Can I do self collection?

    Answer : [Re] Inquiry for the item from eth****

    Dear Customer,

    Good morning!

    Yes can, our address is 11 Irving Place, Tai Seng Point, Singapore 369551, you may whatsapp text us at 9875 7527 for more info.

    Thank you !

World Wide Use Travel Adapter ◇ Wall Plug Charger with Dual USB Ports / Go to US UK EU CHINA AU SG
World Wide Use Travel Adapter ◇ Wall Plug Charger with Dual USB Ports / Go to US UK EU CHINA AU SG
Item Q&A
  • Question : Inquiry for the item from 237****Mar 06, 2019

  • Question : Inquiry for the item from mda****Mar 16, 2018

    Item received today and tested. Using both usb outlet to charge my items. After 15 mins charging, the indicator light started to blink continously and the usb outlet stop charging anymore. Please advice on the matter or replacement needed. And also please expedite, as we're going overseas soon.

    Answer : [Re] Inquiry for the item from mda****

    Dear Customer,

    Good morning !

    This is the first time hear about this problem.
    You may whatsapp text us at 98757527 for further assistance.

    Thank you !

  • Question : Inquiry for the item from els****Jan 31, 2018

    The Universal Travel adaptor you sent me is not working at all. I have tried on all wall sockets..
    Please arrange for a replacement or refund immediately.
    My cart number is 116428610.

    Answer : [Re] Inquiry for the item from els****

    Dear Customer,

    Good Morning !

    The product should be no problem, please LOCK the adaptor to keep the plug firm and then plug into wall socket, then it will work well.

    Thank you for your message.

    Have a great day !@

Remax 3 USB Port Fast Charger ◆ Travel Power Adaptor Wall Plug for IOS iPhone Android ◆ SG Seller
Remax 3 USB Port Fast Charger ◆ Travel Power Adaptor Wall Plug for IOS iPhone Android ◆ SG Seller
Item Q&A
  • Question : Inquiry related return and exchange from rac****Feb 25, 2019

  • Question : Inquiry for the item from ela****Feb 19, 2019

  • Question : Inquiry for the item from rac****Jan 14, 2019

    Hi,

    When will you restock remax 3 port?

    Answer : [Re] Inquiry for the item from rac****

    Dear Customer,

    New stock will arrives in 2 weeks.

    Thank you for your message.

    Have a great day : )

  • Question : Can you ship out my item by today ?Aug 11, 2018

  • Question : When is the black color available ?Aug 10, 2018

    When is the black color available ?

    Answer : [Re] When is the black color available ?

    Dear Customer,

    Now have White color only, no black color.

    Thank you for your message !

+View all Notice, FAQ, Q&A >>
Lightning Micro-USB Type-C【3 in 1】Retractable Cable ◇ Portable High Speed USB Fast Charging Cables
Lightning Micro-USB Type-C【3 in 1】Retractable Cable ◇ Portable High Speed USB Fast Charging Cables
Item Q&A
  • Question : Inquiry for the item from fuj****Feb 17, 2019

    Item from China?

    Answer : [Re] Inquiry for the item from fuj****

    Hi,

    Shipped out from Singapore.

    Thanks.

  • Question : Inquiry for the item from nan****Sep 30, 2018

  • Question : Inquiry for the item from min****Aug 15, 2017

    Hi, can i check option 2, is it fast charger? Length is 100cm?
    Thanks

    Answer : [Re] Inquiry for the item from min****

    Dear Customer,
    Good morning !
    Yes fast charging, maximum Length is 100cm.
    Thanks.
    Have a great day !

Bathroom Slippers ◇ Massage Slipper Hollow Design Anti Slip Magic Footwear Bedroom Home Sandal
Bathroom Slippers ◇ Massage Slipper Hollow Design Anti Slip Magic Footwear Bedroom Home Sandal
Item Q&A
  • Question : Inquiry for the item from fan****Jan 13, 2019

    Hi seller, i bought your item and used it for a few weeks only, and this is the result! I do hope you can send me another pair for compensation! My size is 39-40. Not good!

    Answer : [Re] Inquiry for the item from fan****

    Dear Customer,

    Ohh sorry for this.

    But your order was months ago, sorry to tell you that we cannot send you another pair on this.

    Have a great day : )

    Question : [Re] Inquiry for the item from fan****

    Months ago? You got to be kidding, the shipping was done on 15 Dec. But is took 1 extra week to reach my door step. Some more the tearing already happened 2 eeks since i started using.

    Answer : [Re] Inquiry for the item from fan****

    Seriously, look at how new it is! I demand and request for a new pair to be sent!😡

    Question : [Re] Inquiry for the item from fan****

    Dear Customer,

    If the item was found like this once received, we can exchange fo r you, but after use, we cannot exchange. Sorry fot this trouble but we cannot do anything on this.

    Thank you for your understanding.

    Have a great day !

  • Question : Inquiry related delivery from sie****Dec 18, 2018

    Hi. Could u pls help advise when will ship out my order #286039261? Thank u

    Answer : [Re] Inquiry related delivery from sie****

    Dear Customer,

    Yes your order has been mailed out on Dec 19, 2018 by Singpost Normal Mail which you have selected.

    ◇ Singpost Normal Mail: 3~7 working days and may subject to no-reason delay to 10+ days, parcels are not tracked. Postman will drop the parcel into your mailbox. Postman will NOT call you on delivery. You may not receive your parcel if your address is incorrect or insufficient (correct unit number is important).

    Singpost Normal Mail delivery may got delay due to high parcels traffic these days, please wait for some more days and check your mailbox to see if your item reached.

    Thank you for your message !

    Have a nice day !

  • Question : Bathroom slippersNov 07, 2018

    Hi seller, you seems to have very good bathroom slippers. May I know when will you re-stock the size "L",
    transparent, bear, fish, cat etc. I prefer the size "L", thanks

    Answer : [Re] Bathroom slippers

    Dear Customer,

    Good afternoon.

    Ohh sorry no more new stock.

    Thank you for your message.

    Have a great day : )

  • Question : Inquiry for the item from cha****Sep 29, 2018

  • Question : Inquiry for the item from cha****Sep 26, 2018

    Hi Seller. When is the re-stock for the transparent bathroom sloppier black size S and L? Thank you

    Answer : [Re] Inquiry for the item from cha****

    Dear Customer,

    There is no more re-stock for that design. Sorry for this.

    Thanks for your message.

    Have a great day !

+View all Notice, FAQ, Q&A >>
TP-Link Wifi Adapter / Wireless Receiver Sender / TL-WN726N For your Desktop Computer rand Laptop
TP-Link Wifi Adapter / Wireless Receiver Sender / TL-WN726N For your Desktop Computer rand Laptop
Item Q&A
  • Question : Inquiry for the item from wan****Jan 07, 2019

    Hi may I know if this device works on Philips smart TV running on Android?

    Answer : [Re] Inquiry for the item from wan****

    Dear Customer,

    The device is working with computers, but sorry to tell you that we are not sure whether it can work on Philips smart TV running on Android.

    Have a great day : )

  • Question : Inquiry related delivery from maf****Feb 13, 2018

    Possible to self collect?

    Answer : [Re] Inquiry related delivery from maf****

    Dear Customer,

    Now our warehouse is closed for CNY holiday.

    Will open on 28 Feb.

    Thank you !

【Fast Delivery】Portable Wireless Bluetooth Speaker ◇ Musky Hi-Fi Bass Stereo Premium Sound Quality
【Fast Delivery】Portable Wireless Bluetooth Speaker ◇ Musky Hi-Fi Bass Stereo Premium Sound Quality
Item Q&A
  • Question : Inquiry related delivery from wee****Dec 25, 2018

  • Question : Inquiry for the item from Yan****Dec 02, 2018

    Do your speakers support English language, in terms of all the system prompts like Bluetooth pairing etc?

    Answer : [Re] Inquiry for the item from Yan****

    Dear Customer,

    Yes in English.

    Thank you for your message : )

  • Question : Inquiry for the item from wil****Sep 01, 2018

  • Question : Inquiry for the item from gav****Jun 14, 2018

    Hi,
    What is AEC BQ-615PRO battery size?
    Also is it water proof that it is able to be entirely in water?

    Answer : [Re] Inquiry for the item from gav****

    Dear Customer,

    AEC BQ-615PRO Battery supports playing 4 ~ 6 hours music.

    Cannot be in water entirely.

    Thank you !

  • Question : Inquiry for the item from ahb****Mar 22, 2018

    hi seller.

    does your AEC BQ-615PRO fit in any water bottle holder which attached to bicycle?

    Answer : [Re] Inquiry for the item from ahb****

    Dear Customer,

    Good afternoon !

    Yes it can fit normal size waterbottle holder.

    Thank you for your message !

    Question : [Re] Inquiry for the item from ahb****

    thanks for the info. i will place thw order now.. hope i can receive asap

    thanks seller.

    Answer : [Re] Inquiry for the item from ahb****

    Dear Customer,

    Good Morning !

    You are welcome.

    Thank you for shopping with us.

    Have a great day !

+View all Notice, FAQ, Q&A >>
Forearm Forklift Straps - Moving Straps Easily Carry Furniture Appliances Mattresses Heavy Object
Forearm Forklift Straps - Moving Straps Easily Carry Furniture Appliances Mattresses Heavy Object
Item Q&A
  • Question : Inquiry from she****Dec 18, 2018

  • Question : pick up from sellerNov 14, 2017

    hi I am quite urgent in getting this item, possible to pick up from you directly?

    Thank you.

    Answer : [Re] pick up from seller

    Dear Customer,
    Good afternoon.
    Yes sure can, our address is
    11 Irving Place Tai Seng Point, Singapore 369551 (just out side Tai Seng MRT exit A) .
    And you may whatsapp text us at 98757527 for more details.
    Thank you.
    Have a great day !

Ideal Gift ►Nut Speaker / mini Bluetooth Speaker Bass Stereo Sound Music Player ◆SG Fast Delivery
Ideal Gift ►Nut Speaker / mini Bluetooth Speaker Bass Stereo Sound Music Player ◆SG Fast Delivery
Item Q&A
  • Question : Inquiry related delivery from hua****Dec 17, 2018

    Hi, if I order today (shipping qxress) when can i receive my item. Thanks!

    Answer : [Re] Inquiry related delivery from hua****

    Dear Customer,

    You will receive your order in 3 working days after order confirmed if you select Qxpress delivery.

    Have a great day :)

  • Question : Inquiry for the item from cle****Mar 18, 2018

    After switching to fm radio, how do i go to the channels?

    Answer : [Re] Inquiry for the item from cle****

    Dear Customer,

    Good morning!

    Just press the right side button to change channels.

    Thank you !

    Question : [Re] Inquiry for the item from cle****

    hi, which right side button? where is it?

    Answer : [Re] Inquiry for the item from cle****

    Dear Customer,

    Good afternoon !

    Yours speaker is which one ?

    Could you please take a photo on it ?

    Thank you !

  • Question : Inquiry related delivery from Nan****Feb 19, 2018

  • Question : Metal Cannon Bluetooth SpeakerJan 19, 2018

    Hi seller, I bought a metal cannon bluetooth speaker from you and received today but no sound come out from the speaker when using the aux or FM.
    Thank you.

    Answer : [Re] Metal Cannon Bluetooth Speaker

    Dear Customer,

    Good afternoon !

    There is mode options, have turn to aux or FM mode ?

    Thank you for your message !

    Question : [Re] Metal Cannon Bluetooth Speaker

    I have already turn on the aux or FM mode but no sound from the speaker.

    Answer : [Re] Metal Cannon Bluetooth Speaker

    Dear Customer,

    Good afternoon !

    You may whatsapp text us at 98757527 for further assistance.

    Thank you !

  • Question : Metal Cannon Bluetooth SpeakerJan 07, 2018

    Hi seller, can this speaker
    (1) support audio line in (AUX) ?
    (2) how long do I need to charge for the speaker ?
    (3) can use for how long after charging?

    Thank you.

    Answer : [Re] Metal Cannon Bluetooth Speaker

    Dear Customer,

    Good afternoon.

    Which design you are interested please ?

    Question : [Re] Metal Cannon Bluetooth Speaker

    Metal Cannon Bluetooth Speaker

    Answer : [Re] Metal Cannon Bluetooth Speaker

    Dear Customer,

    Good morning!

    (1) support audio line in (AUX) ? - Yes.
    (2) how long do I need to charge for the speaker ? - 6 Hours.
    (3) can use for how long after charging? - 4~5 Hours.

    Thank you !

    Cheers.

+View all Notice, FAQ, Q&A >>
Portable Speakers ★ T2 Water Resistance Bicycle Scooter Bluetooth Super Bass TF Card Radio Speaker
Portable Speakers ★ T2 Water Resistance Bicycle Scooter Bluetooth Super Bass TF Card Radio Speaker
Item Q&A
  • Question : Inquiry for the item from teg****Dec 04, 2018

    May I know the size - length, width, height? When can it reach me?

    Answer : [Re] Inquiry for the item from teg****

    What is the size, can you provide me? I need to put inside a box! Thk u

    Question : [Re] Inquiry for the item from teg****

    Dear Customer,

    May I know which option regarding please ?

    Thanks.

    Answer : [Re] Inquiry for the item from teg****

    Bluetooth speaker

    Question : [Re] Inquiry for the item from teg****

    Hi,

    Length- 7.5inch, Width- 2.7inch

    Please see item detail page for size info.

    Thank you for your message : )

  • Question : Inquiry for the item from ric****Apr 01, 2018

    Did you open on Saturday? If yes what is the operating timing?

    Answer : [Re] Inquiry for the item from ric****

    Dear Customer,

    Good Morning !

    Yes Saturday open, you may whatsapp text us at 98757527 for collection details.

    Thank you !

    Have a great day !

  • Question : Inquiry for the item from ric****Mar 31, 2018

    What is yr operating hour? Can I come down to try and purchase it? Is the price same as Q100?

    Answer : [Re] Inquiry for the item from ric****

    Dear Customer,

    Good afternoon !

    It's 10 - 11.50 am and 3 - 6 pm.

    You may whatsapp text us at 98757527 for appointment.

    Thank you !

  • Question : Inquiry for the item from dor****Mar 31, 2018

  • Question : Inquiry for the item from pra****Mar 27, 2018

    What's the sound output power of this speaker ?

    Answer : [Re] Inquiry for the item from pra****

    Dear Customer,

    The sound is loud.

    Thank you for your message !

    Question : [Re] Inquiry for the item from pra****

    I mean how many Watts ?

    Answer : [Re] Inquiry for the item from pra****

    Dear Customer,

    Good morning !

    DC Output:3.7V, 2000mA

    Cheers !

+View all Notice, FAQ, Q&A >>
Foldable Handheld Fan ◇ mini Portable USB Rechargeable Handheld Cute Fan 【SG Fast Delivery】
Foldable Handheld Fan ◇ mini Portable USB Rechargeable Handheld Cute Fan 【SG Fast Delivery】
Item Q&A
  • Question : Inquiry for the item from 212****Nov 28, 2018

    HI,
    What type of rechargeable battery does it use? Is it AA or other size? Thanks.

    Answer : [Re] Inquiry for the item from 212****

    Dear Customer,

    Good morning.

    Rechargeable battery type is 18650, it's not AA nor AAA.

    Thank you for your message.

    Have a great day : )

Cable Adapters ★ TYPE C (Android New)  - Micro USB (Android) - Lightning (IOS) - USB / OTG Function
Cable Adapters ★ TYPE C (Android New) - Micro USB (Android) - Lightning (IOS) - USB / OTG Function
Item Q&A
  • Question : Inquiry for the item from lin****Nov 11, 2018

    I want to download photos from iPhone 7 into thumb drive. Which item should I order?

    Answer : [Re] Inquiry for the item from lin****

    Dear Customer,

    The USB OTG function is not available for iPhone. sorry for this.

    Thank you for your message.

  • Question : Request for colourSep 02, 2018

    Hi,
    I am interested in getting the (Micro USB - Iphone)
    is it possible to request for "white colour" if i buy?
    thank you

    Answer : [Re] Request for colour

    Dear Customer,

    Good morning.

    It's sent out on random colors, sorry for inconvenience caused.

    Hava a great day : )

  • Question : Inquiry for the item from lsl****Nov 23, 2017

    Hi, what is the difference between type c cable and normal cable? Is Type C cable compatible with Oppo R9s ? Thank you!

    Answer : [Re] Inquiry for the item from lsl****

    Dear Customer,
    Good morning!
    Oppo R9s comes with Micro USB port, not Tpye-C, Type-C is a new port for android phones.
    You may see item detail pictures for more information.
    Thank you.
    Have a great day !

20000mAh Solar Power Bank ◆ Portable Outdoor Camping Travel Sports with Emergency LED Flash Light
20000mAh Solar Power Bank ◆ Portable Outdoor Camping Travel Sports with Emergency LED Flash Light
Item Q&A
  • Question : Inquiry for the item from coc****Oct 07, 2018

    Q1) is there an indicator to show how much charge is left over? So that we know when to charge the power bank?

    Q2) can it be placed in the sun to charge while it is discharging at the same time (e.g. when it is connected to mobile phone to charge).

    Answer : [Re] Inquiry for the item from coc****

    Dear Customer,

    1)There are indicator lights to show how much power left over.

    2)Yes can, but sunlight charging is slow, not as fast as the speed that charging to your phone.

    Thank you for your message : )

  • Question : Inquiry related delivery from gua****Aug 22, 2018

    Hi, how long will the delivery takes? Thanks

    Answer : [Re] Inquiry related delivery from gua****

    Dear Customer,

    Good morning !

    ◇ Singpost Normal Mail: 3~7 working days and may subject to no-reason delay, parcels are not tracked, Buyers shall bear the risk of lost parcel(if any). Postman will drop the parcel into your mailbox (if too big to fit into your mail box, postman will leave a Delivery Notice in your mailbox, and you need to collect the parcel at designated post office). Postman will NOT call you on delivery. You may not receive your parcel if your address is incorrect or insufficient (correct unit number is important).
    ◇ Qxpress Delivery: in 3 working days, tracked and Seller bears the risk of lost parcel(if any). Will deliver to your door step and will call you if nobody home.

    Thank you for your message.

    Have a great day !

Pen Size Selfie Stick ◇ Monopod with Shutter Button for hand phone  pocket size Cable Control Holder
Pen Size Selfie Stick ◇ Monopod with Shutter Button for hand phone pocket size Cable Control Holder
Item Q&A
  • Question : Inquiry for the item from gog****Oct 06, 2018

    你好,请问适用于的手机宽度是多少?谢谢。

    Answer : [Re] Inquiry for the item from gog****

    尊敬的顾客你好!
    屏幕6.5寸以下的手机都可以。
    谢谢!

Car Mount Holder ★ Magnetic Hand Phone Holder in Car / Universal Air Vent and Sticker Designs ◇ SG
Car Mount Holder ★ Magnetic Hand Phone Holder in Car / Universal Air Vent and Sticker Designs ◇ SG
Item Q&A
  • Question : Inquiry for the item from sto****Jul 26, 2018

    May I know what mechanism is the Long neck car mount bracket is using? E.g push button n snap the phone in place or manually put the phone in place by pushing the arm clip?

    The other I tried is using spring type which after using a few time the spring broke n the one push button will not work to snap the phone in place.

    Answer : [Re] Inquiry for the item from sto****

    Good afternoon !

    It's push button n snap the phone in place, there is spring inside.

    Thank you for your message !

  • Question : Inquiry for the item from ret****Jul 03, 2018

    Hi, can the long neck hold firmly to car dashboard? I tired a few others whom claim they can, but can’t. In the end I have to stick to windscreen for firm grip.

    Answer : [Re] Inquiry for the item from ret****

    Dear Customer,

    Good morning!

    It depends on how smooth your dashboard is, may not stick if not smooth.

    Thank you !