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Item Question & Answer
100% AUTHENTIC!! XLASH Eyelash Serum | Natural Longer | Fastest Grow | Effective | Powerful | 睫毛增长精华
100% AUTHENTIC!! XLASH Eyelash Serum | Natural Longer | Fastest Grow | Effective | Powerful | 睫毛增长精华
Item Q&A
  • Question : Inquiry for the item from jen****Apr 18, 2019

    Hi

    Is this item made in France or UK? What’s the expiry date?

    Answer : [Re] Inquiry for the item from jen****

    Current batch expiry : Aug 2021
    Manufacturing details refer to attached pic

  • Question : Inquiry for the item from jan****Apr 03, 2019

    Hi 😊

    May I know the expiry? Also... when is 6 ml coming?

    Answer : [Re] Inquiry for the item from jan****

    3ml expiry : Aug 2021
    6ml out of stock, we are waiting for more details from supplier

    Question : [Re] Inquiry for the item from jan****

    Thank you for replying

    Answer : [Re] Inquiry for the item from jan****

    You're welcome

  • Question : delivery statusOct 19, 2018

  • Question : 6mlOct 10, 2018

  • Question : Inquiry for the item from sha****Aug 01, 2018

    Hi, this is my 2nd time purchasing from you but seems like the product is quite different from my 1st purchase. The brush this time is thicker and longer (more difficult to apply) and also the base of the item is different (see picture, left is new, right is old). My eyes are quite sensitive and prone to infections so I am afraid if this is not authentic. The first one I bought worked very well and didn't cause me any issues thus this repurchase. Hope to receive a good clarification from you. Thanks!

    Answer : [Re] Inquiry for the item from sha****

    Sorry, in the picture, left is old (1st one i bought with the printings on) and right is new (2nd one i bought with no printings on).

    Question : [Re] Inquiry for the item from sha****

    Hi!
    Its the same item don't worry.
    we got it from same supplier.

+View all Notice, FAQ, Q&A >>
[SNP] Bird Nest Aqua Ampoule Mask (10PCS) - Brighten | Hydrate | Firming | Nourish | Moisturize
[SNP] Bird Nest Aqua Ampoule Mask (10PCS) - Brighten | Hydrate | Firming | Nourish | Moisturize
Item Q&A
  • Question : Inquiry for the item from sim****Apr 13, 2019

    What is the expiry date for the birdnest mask? Thanks.

    Answer : [Re] Inquiry for the item from sim****

    current batch year 2021

100% Authentic! Japan No.1 Exfoliator! - Cure Natural Aqua Gel | Exfoliate | Peeling | Scrub
100% Authentic! Japan No.1 Exfoliator! - Cure Natural Aqua Gel | Exfoliate | Peeling | Scrub
Item Q&A
  • Question : Inquiry for the item from dor****Apr 08, 2019

    When are yu going to restock items?

    Answer : [Re] Inquiry for the item from dor****

    Checked, we still have 2 bottles balance stock at the moment.

  • Question : Inquiry for the item from glo****Jun 25, 2018

    How many ml per bottle?

    Answer : [Re] Inquiry for the item from glo****

    250g

  • Question : Expiry dateMay 26, 2018

    Hi, may I know what's the expiry date?

    Answer : [Re] Expiry date

    Hi! Nov 2020.

  • Question : Is it authentic?May 10, 2018

    Hi,

    Can I ask whether it's really authentic??
    I'm doubtful because when i use, the feeling is so different from what my sister bought from Japan.

    Answer : [Re] Is it authentic?

    Hi,

    All our item are authentic.

    Please check so at Watson perhaps.

    Thank you.

  • Question : Inquiry for the item from lee****Feb 05, 2018

    Hi seller, may i ask what is the expiry date?

    Answer : [Re] Inquiry for the item from lee****

    Jul 2019

+View all Notice, FAQ, Q&A >>
Annagaspi Skin Care For Professional/Saloon Use
Annagaspi Skin Care For Professional/Saloon Use
Item Q&A
  • Question : Inquiry for the item from eun****Apr 08, 2019

  • Question : Inquiry for the item from xci****May 26, 2017

    Check with you, is there any more stock for b08 and b11?

    Answer : [Re] Inquiry for the item from xci****

    Dear buyer,
    These items are out of stock.

    Question : [Re] Inquiry for the item from xci****

    Any plans to restock?

    Answer : [Re] Inquiry for the item from xci****

    Hi.AG company have discon the production of the item.
    Please consider to get smaller home use size and it's available at our end. Do what's app to 81318040 for faster response. Tq 😁

  • Question : Inquiry for the item from mic****Apr 10, 2017

    Hi For silky model mask vitamin c when is the expiry date?

    Answer : [Re] Inquiry for the item from mic****

    Hi when is the expiry date for the silky model vitamin c mask???

    Question : [Re] Inquiry for the item from mic****

    Hi,

    We do not have anymore stock for the item above.

    Thank you!

Allpresan PRO Footcare - Healthy Anti Fungal Nails Tincture | Cracked Skin | Dry Rough | Sweaty
Allpresan PRO Footcare - Healthy Anti Fungal Nails Tincture | Cracked Skin | Dry Rough | Sweaty
Item Q&A
  • Question : Inquiry for the item from jmk****Apr 03, 2019

    Hi seller
    Is there one shipping cart for purchases above 50?
    I may have few items from different icon under your seller name.
    But to include Allpresan and shower foam and eyeliner I was charged for above 10 on shipping fee.
    Kindly advice asap.
    Thanks.

    Answer : [Re] Inquiry for the item from jmk****

    Noted will check

  • Question : Inquiry for the item from joc****Mar 20, 2019

    Hi, I would like to enquire how to utilise the Anti-Fungal Protection Mouse such as number of applications per day or as instructed. Also, the free shipping offered is Singpost Smartpac; hence, to clarify this is a registered mail option yes?

    Thank you

    Answer : [Re] Inquiry for the item from joc****

    Dear Valued Customer,
    Thank you for your interest in this product.
    As the seller has not been accessing their account for a period of time, we would like to offer our most sincere apologies on behalf of the Seller for not responding to your inquiry.
    You may consider searching for an alternative product on Qoo10 to get a better shopping experiece.
    To avoid having similar incident, we will be placing this item hidden from Qoo10 site if no further updates from the seller.
    Thank you for your patience and understanding.
    Hope to have your continuous support on Qoo10.
    Regards,
    Qoo10.sg

  • Question : Inquiry related return and exchange from tre****Mar 06, 2019

    Hi I need to exchange the product with nail tincture please. I bought 3 bottles of the mousse foot care but it's not what my mum wants. Please advice how I can do the exchange please.

    Answer : [Re] Inquiry related return and exchange from tre****

    Please return and we will resend the Nail Tincture.

    Thanks

  • Question : Inquiry related delivery from 234****Jan 22, 2019

Lioele - SUPER GOLD SNAIL BB CREAM
Lioele - SUPER GOLD SNAIL BB CREAM
Item Q&A
  • Question : Inquiry for the item from wen****Apr 01, 2019

    Hi Seller, any stock?

    Answer : [Re] Inquiry for the item from wen****

    Hi Buyer,
    Stock available for #23 Warm Beige only
    #21 Natural Beige is currently out of stock

  • Question : Inquiry for the item from wei****Dec 14, 2018

    Hi, I would like to check the expiry date of the super snail bb cream.

    Answer : [Re] Inquiry for the item from wei****

    current batch : year 2020

  • Question : Inquiry for the item from viv****Oct 27, 2017

    Hi, when will no 21 stock available again. :)

    Answer : [Re] Inquiry for the item from viv****

    Hi.The stock is already available today!

  • Question : Full List Of Ingredients PleaseJan 17, 2017

    Please provide the full list of ingredients for this Lioele Super Gold Snail BB Cream. Thank You!

    Answer : [Re] Full List Of Ingredients Please

    HI,

    Please refer to the attached for more details.

  • Question : [About Item] Related InquiriesDec 04, 2016

    When will there be a restock for this BB Cream?

    Answer : [Re] [About Item] Related Inquiries

    Hi dear,

    We still have stock for this item.

    How many you need?

    Thank you.

    Question : [Re] [About Item] Related Inquiries

    Hi Seller

    I would like to purchase 2. Do you have stock?

    How can I place order?

    Idy

    Answer : [Re] [About Item] Related Inquiries

    Hi Idy,kindly provide us your contact number so we will liase from there.
    Thank you.

    Question : [Re] [About Item] Related Inquiries

    Hi

    You can contact me at 93875146.

    Idy

+View all Notice, FAQ, Q&A >>
Kiehls Clearly Corrective Dark Spot Solution 30ML
Kiehls Clearly Corrective Dark Spot Solution 30ML
Item Q&A
  • Question : Inquiry for the item from kai****Mar 29, 2019

  • Question : Inquiry for the item from Ora****Feb 17, 2019

    Hi hi ~
    I want to know this is real right ?
    I just wonder because price so good.

    Answer : [Re] Inquiry for the item from Ora****

    Item is Authentic

KISS ME HEROINE MAKE MASCARA | LONG  CURL | VOLUME | WATERPROOF | LONG-LASTING
KISS ME HEROINE MAKE MASCARA | LONG CURL | VOLUME | WATERPROOF | LONG-LASTING
Item Q&A
  • Question : Inquiry for the item from m_s****Mar 08, 2019

    The mascara in the right is purchased from Watson while the left is from this shop. The right sticker have a deeper and darker print of product number while the left one only have a slight print. The texture is clumpy and the sliver handle got loose and came off like a cap, something that never happens to thosr I purchased from Watson. Counterfeit goods seller selling?

    Answer : [Re] Inquiry for the item from m_s****

    Dear,
    FYI item comes in different batch hence there will be some differences. Nevertheless, you can return the item if u are not happy with it.

    Question : [Re] Inquiry for the item from m_s****

    I have opened it and used once therefore I know it's clumpy. Can I still return to you under that circumstances?

    Answer : [Re] Inquiry for the item from m_s****

    Please provide address for the return.

    Question : [Re] Inquiry for the item from m_s****

    Dear Valued Customer,
    Thank you for your interest in this product.
    As the seller has not been accessing their account for a period of time, we would like to offer our most sincere apologies on behalf of the Seller for not responding to your inquiry.
    You may consider searching for an alternative product on Qoo10 to get a better shopping experiece.
    To avoid having similar incident, we will be placing this item hidden from Qoo10 site if no further updates from the seller.
    Thank you for your patience and understanding.
    Hope to have your continuous support on Qoo10.
    Regards,
    Qoo10.sg

  • Question : 关于商品jun****会员的咨询。Feb 28, 2019

  • Question : Inquiry from 250****Feb 17, 2019

  • Question : Inquiry for the item from gra****Oct 18, 2018

    When will Long & Curl Advanced Film mascara be restocked?

    Answer : [Re] Inquiry for the item from gra****

    In 2 weeks time

  • Question : Inquiry for the item from gra****Oct 17, 2018

    What is “advanced film” suppose to mean? The mascara comes with a film?

    Answer : [Re] Inquiry for the item from gra****

    This is the 3rd generation of Kiss Me mascara. It gives you waterproof performance while the film-type also enable easy removal by lukewarm water, or eye makeup remover. The special curling polymers allows your eyelashed curling up all day long. It contains 5mm long extension fibers for lengthening performance. Quick drying formula. It contains tsubaki oil, royal jelly extract, argan oil, and wild rose oil for lash nourishment.

+View all Notice, FAQ, Q&A >>
Lioele - WATERPROOF EYELINER | BLACK | LONG LASTING
Lioele - WATERPROOF EYELINER | BLACK | LONG LASTING
Item Q&A
  • Question : Inquiry for the item from sar****Mar 11, 2019

    Hi could u pls restock the brown and black waterproof eyeliner ? Thanks.

    Answer : [Re] Inquiry for the item from sar****

    Checked, we still have last piece of black eyeliner.

    Question : [Re] Inquiry for the item from sar****

    Ok I will order but can u send the black one. Thanks

    Answer : [Re] Inquiry for the item from sar****

    Noted, parcel packed & mailed on 12/03

  • Question : inquiryFeb 20, 2014

    hello seller,

    Do you have lioele auto eye brow pencil in stock?

    Answer : [Re] inquiry

    Dear Buyer,

    yes, we have them in stock. Please use this link to place order. Thank You.

    http://list.qoo10.sg/item/LIOELE-GLITTERING-EYELINER-MAGIC/409869873

    Question : [Re] inquiry

    Dear seller,

    Thank you for your information. I have more items to purchase from you .Kindly send me more samples when I purchase. :D thanks

    Answer : [Re] inquiry

    Dear Buyer,

    thank you for your order. We are quite generous in giving our sample freebies. Next time when you place an order, please indicate your sample request int he remarks area and we will try our best.
    regards

    Question : [Re] inquiry

    hi again seller,

    I want to know the price of Lioele (Be my skin twin cake spf 27 PA+++, 12g) . Do you have this item in stock? Really thank you so much for the freebies you gave. :)

    Answer : [Re] inquiry

    Dear Buyer,

    we don't have this item at the moment but we will take note of your requirement and once this item becomes available, we will inform you. Thank You.

    regards

Footlogix ♥ Foot Care | 7T Anti-fungal | Kill Fungus |100% Authentic
Footlogix ♥ Foot Care | 7T Anti-fungal | Kill Fungus |100% Authentic
Item Q&A
  • Question : Inquiry for the item from chi****Mar 11, 2019

    Can I know the expiry date? Thanks

    Answer : [Re] Inquiry for the item from chi****

    Current Batch Expiry : 09/2021

  • Question : Inquiry for the item from won****Oct 26, 2018

  • Question : Manufactured for....?Jun 18, 2018

  • Question : Volume & Delivery periodMay 17, 2018

    Please advise volume of bottle. How many ml ? And how many days will reach me ?

    Answer : [Re] Volume & Delivery period

    Size: 50ML
    Delivery takes about 3~4 working days.

KISS ME HEROINE MAKE SMOOTH LIQUID EYELINER | WATERPROOF | LONG LASTING | BLACK
KISS ME HEROINE MAKE SMOOTH LIQUID EYELINER | WATERPROOF | LONG LASTING | BLACK
Item Q&A
  • Question : Inquiry for the item from min****Mar 05, 2019

    Hi! Can I check where does this originate from? Korea? Japan? China? And why is this packaging different from the other one that you sell?

    Thank you!

    Answer : [Re] Inquiry for the item from min****

    This brand is from Japan

  • Question : AuthencitySep 25, 2018

    Hi, please advise the authenticity & expiry date of this product.

    Answer : [Re] Authencity

    Authentic. Current batch expiry 2020

  • Question : Inquiry for the item from Rae****Jul 26, 2018

PROMO [BUY 1 GET 1 FREE] 100% AUTHENTIC! WOWO PURE GINGER SHAMPOO | MASK | HAIR TREATMENT SET
PROMO [BUY 1 GET 1 FREE] 100% AUTHENTIC! WOWO PURE GINGER SHAMPOO | MASK | HAIR TREATMENT SET
Item Q&A
  • Question : Inquiry for the item from hkt****Mar 04, 2019

    May I know the price of $25 is only shampoo?

    Answer : [Re] Inquiry for the item from hkt****

    We are running promotion for buy 1 free 1, so it's $25 for 1 Set.
    you can choose the free 1 bottle.

    Question : [Re] Inquiry for the item from hkt****

    How much is ur hair mask

    Answer : [Re] Inquiry for the item from hkt****

    $25

JAYJUN BABY PURE SHINING MASK
JAYJUN BABY PURE SHINING MASK
Item Q&A
  • Question : Inquiry for the item from alm****Feb 18, 2019

    manufacturing or expiry date?

    Answer : [Re] Inquiry for the item from alm****

    current batch expiry is year 2020

    Question : [Re] Inquiry for the item from alm****

    thanks. is this for pure shining or intensive shining series?

    Answer : [Re] Inquiry for the item from alm****

    they're the same just that Jayjun repackaged the product.

  • Question : Inquiry for the item from ryo****Nov 20, 2018

    What’s the difference between intensive shining mask and baby pure shining mask? Is this 100% authentic?

    Answer : [Re] Inquiry for the item from ryo****

    Jayjun Baby Pure Shining Mask (now renamed to Jayjun Intensive Shining Mask.) But stock will be given out randomly.

  • Question : Inquiry for the item from lyn****Sep 23, 2018

    味道怪怪的 而且第三个眼霜是白色的

    Answer : [Re] Inquiry for the item from lyn****

    眼霜本来就是白色

  • Question : Inquiry for the item from lyn****Sep 23, 2018

    在吗?

    Answer : [Re] Inquiry for the item from lyn****

    yes?

Kiehls Calendula Herbal Extract Alcohol-Free Toner 金盏花植物精华化妆水
Kiehls Calendula Herbal Extract Alcohol-Free Toner 金盏花植物精华化妆水
Item Q&A
Liddy Lash Glue / Pink Gel Remover for Eyelash Extension Glue
Liddy Lash Glue / Pink Gel Remover for Eyelash Extension Glue
Item Q&A
Lioele - SECRET PORE RICH BALM /  HD POWDER / primer for perfect skin complexion
Lioele - SECRET PORE RICH BALM / HD POWDER / primer for perfect skin complexion
Item Q&A
  • Question : Inquiry for the item from yuk****Jan 22, 2019

    Hi, when will the pore rich balm stock arrived??

    Answer : [Re] Inquiry for the item from yuk****

    Item is currently out of stock. was advised that manufacturing in progress. will update asap when stock available.

    Question : [Re] Inquiry for the item from yuk****

    That's great!! Thanks.

    Answer : [Re] Inquiry for the item from yuk****

    That's great!! Thanks.

    Question : [Re] Inquiry for the item from yuk****

    you're welcome

  • Question : Inquiry from dra****Dec 23, 2018

    When will the stock arrive for the pore rich balm??

    Answer : [Re] Inquiry from dra****

    Was informed by the supplier that product is out of stock at the moment, and manufacturing plans will be further advise.

  • Question : Inquiry for the item from viv****Dec 16, 2018

  • Question : Inquiry for the item from ell****Sep 17, 2018

    Hi, Seller the pore rich balm that i received is expiry date is 20190527? I thought the batch is 2020??

    Answer : [Re] Inquiry for the item from ell****

    Expiry dates was advised by the manufacturer, as you may have seem that the product is sealed thus we wouldn't be able to check and verify the exact date.

  • Question : Inquiry for the item from ell****Sep 13, 2018

    Hi, the pore balm suitable for applying on eye area? To prevent smudging of eyeliner or eye shadow.

    Answer : [Re] Inquiry for the item from ell****

    Yes its!

+View all Notice, FAQ, Q&A >>
KISS ME HEROINE MAKE SMOOTH LIQUID EYELINER | WATERPROOF | LONG LASTING I
KISS ME HEROINE MAKE SMOOTH LIQUID EYELINER | WATERPROOF | LONG LASTING I
Item Q&A
  • Question : Inquiry for the item from j.a****Jan 17, 2019

    Hi. I'm asking about the black one. Is the liquid liners body black or purple colour?

    Answer : [Re] Inquiry for the item from j.a****

    black

  • Question : Inquiry for the item from won****Nov 14, 2018

    i bought one black and one brown. the black one sounds like there is a ball inside when i shake it but the brown on doesnt. is it spoilt? advice.

    Answer : [Re] Inquiry for the item from won****

    No, item is not spoilt.

    Question : [Re] Inquiry for the item from won****

    as in i would like to know why it is making that sound when the brown one isnt. why is there a difference?

    Answer : [Re] Inquiry for the item from won****

    Item from the same supplier.

    Question : [Re] Inquiry for the item from won****

    This is not authentic. i compared it to the real one there is a huge colour difference in the brown one. the black one also makes a weird sound unlike the real one. both caused my eyelids to itch and swell too. provide full refund!!!!!!

    Answer : [Re] Inquiry for the item from won****

    Please write in to deals3650cs@gmail.com for any inquiry

  • Question : Inquiry for the item from jon****Nov 17, 2018

  • Question : Inquiry for the item from may****Nov 02, 2018

    Hi seller
    I Receive the product, but try is not used because the pen does not have dry ink. Pls Help change with new one for me
    Thanks

    Answer : [Re] Inquiry for the item from may****

    Dear buyer,

    If possible, please send us a video of the pen drying so that we can check and replace the new one for you at the earliest.

  • Question : Inquiry for the item from nii****Oct 01, 2018

    Order no 276837409

    Hi you sent me wrong eyeliner. It says soft tip. But the item came is hard tip. How to resolve this as I'd like my soft tip eye liner as stated in your photo

    Answer : [Re] Inquiry for the item from nii****

    please send us more details with regards to the eyeliner, email to deals3650cs@gmail.com

    Thanks

+View all Notice, FAQ, Q&A >>
100% Authentic | Import from Italy - BV Bath and Shower Gel 400ml
100% Authentic | Import from Italy - BV Bath and Shower Gel 400ml
Item Q&A
  • Question : Inquiry for the item from pri****Jan 11, 2019

  • Question : Inquiry for the item from sel****Oct 27, 2018

DHC Deep Cleansing Oil 200ml
DHC Deep Cleansing Oil 200ml
Item Q&A
SALE!! WHILE STOCK LASTS!! {PROMO} - ** LIOELE COLOR EYE SHADOW * 眼影
SALE!! WHILE STOCK LASTS!! {PROMO} - ** LIOELE COLOR EYE SHADOW * 眼影
Item Q&A
  • Question : Inquiry for the item from pla****Dec 10, 2018

    Hi, colour 36 snow pink when will have stock?

    Answer : [Re] Inquiry for the item from pla****

    No plans to replenish stock at the moment, will keep you update

    Question : [Re] Inquiry for the item from pla****

    Oh. Is it possible you order for me? I want 3 ?

    Answer : [Re] Inquiry for the item from pla****

    Noted, will check with supplier on stock availability

    Question : [Re] Inquiry for the item from pla****

    Sure. If possible let me know asap.. Thanks a lot..

    Answer : [Re] Inquiry for the item from pla****

    OK

    Question : [Re] Inquiry for the item from pla****

    Hi, have the supplier reply you? 😃

    Answer : [Re] Inquiry for the item from pla****

    Was informed that particular color have been discontinued

    Question : [Re] Inquiry for the item from pla****

    Oh okay thanks

    Answer : [Re] Inquiry for the item from pla****

    you're welcome

  • Question : Stock for #10Oct 20, 2016

    Still have stock? If not will there be restock?

    Answer : [Re] Stock for #10

    Item is out of stock, no plans for restock currently.

  • Question : StockSep 04, 2016

    Hi, do you still have gold?

    Answer : [Re] Stock

    Checked inventory, we do have Gold,
    please refer to item code : 410409844

    Question : [Re] Stock

    Which gold you mean? I want Satin gold 03 you still have?

    Answer : [Re] Stock

    Checked, we do have 1 pc of #03 Satin Gold.
    Or will you prefer Lioele Dollish Eyeshadow #12 Glittering Gold

    Question : [Re] Stock

    #12 is grey not gold?

    Answer : [Re] Stock

    Lioele Color Eyeshadow #12 is grey, i'm referring to Lioele Dollish Eyeshadow #12 Glittering Gold if you're interested

    Question : [Re] Stock

    Ya I already saw.. Thank..

  • Question : ExpireAug 30, 2016

  • Question : StockAug 29, 2016

    Hi, will you restock for snow pink -36 ?

    Answer : [Re] Stock

    Hi,
    We still have balance qty of 1 pcs & will leave it for you if you like to order. No plans for restock at the moment.

    Regards.

    Question : [Re] Stock

    Okay I will order soon. Last question is this shiny type? And is powder or a gel type?

+View all Notice, FAQ, Q&A >>
FEG - Eyelash Enhancer 100% Natural Eye Lash Treatment Rapid Growth Serum | Lashes extension
FEG - Eyelash Enhancer 100% Natural Eye Lash Treatment Rapid Growth Serum | Lashes extension
Item Q&A
  • Question : Inquiry for the item from cat****Nov 16, 2018

    I order 2 but only recevied 1, please advise.

    Answer : [Re] Inquiry for the item from cat****

    We will check and update

    Question : [Re] Inquiry for the item from cat****

    Since 16 Nov, i have not received the missing 1 item. Do i have any follow up on this?

    Answer : [Re] Inquiry for the item from cat****

    Parcel already posted, refer to the attached for picture taken

    Please kindly do observe some time as delivery might be delay due to the festive season..
    (Dec 17, 2018 11:24)

    Question : [Re] Inquiry for the item from cat****

    Ok tks alot, just receive.

    Answer : [Re] Inquiry for the item from cat****

    Noted

SALE!! WHILE STOCK LASTS !! Lioele Dollish Glittering Triple Eye Shadow / 炫彩星钻三色眼影  **PROMO**
SALE!! WHILE STOCK LASTS !! Lioele Dollish Glittering Triple Eye Shadow / 炫彩星钻三色眼影 **PROMO**
Item Q&A
Glamorous And Best Quality Eyelashes | False Eyelashes | Natural looking lashes | Fake Lashes
Glamorous And Best Quality Eyelashes | False Eyelashes | Natural looking lashes | Fake Lashes
Item Q&A
*PROMO*SALES! 36 Watts UV Gel Curing Lamp - Manicure | Pedicure | Gelish | Beauty Nails Tool
*PROMO*SALES! 36 Watts UV Gel Curing Lamp - Manicure | Pedicure | Gelish | Beauty Nails Tool
Item Q&A
Adorabelle Magic Lip Treatment / Protection / Moisturize / Long- Lasting / Natural
Adorabelle Magic Lip Treatment / Protection / Moisturize / Long- Lasting / Natural
Item Q&A
  • Question : Inquiry for the item from kin****Nov 07, 2018

  • Question : Inquiry for the item from sil****Aug 02, 2018

    Please advise on item expiry date

    Answer : [Re] Inquiry for the item from sil****

    Expiry 2020

  • Question : Inquiry for the item from kai****Mar 05, 2018

    Hi, when is the expiry date?

    Answer : [Re] Inquiry for the item from kai****

    Current Batch expiry : year 2020

  • Question : Authentic?Dec 10, 2014

  • Question : ShippingDec 09, 2014

    Hi, I ordered 3 items, when will I receive it?
    The current status is 'shipping estimated'. I need it by friday.
    Thanks.

    Answer : [Re] Shipping

    Dear Buyer,

    Today Q express will pick the parcel. You should receive it within one or two days.

    regards

    Question : [Re] Shipping

    Thanks for the update.

+View all Notice, FAQ, Q&A >>
Real Techniques Miracle Complexion Sponge - 2 PIECES PACK - Beauty Blender | Makeup sponge
Real Techniques Miracle Complexion Sponge - 2 PIECES PACK - Beauty Blender | Makeup sponge
Item Q&A
  • Question : Inquiry for the item from shi****Nov 06, 2018

    Do we need to wet the sponge before we use it ?

    Answer : [Re] Inquiry for the item from shi****

    Not necessary have to wet it before use, Sponge can be use both dry or wet for different purposes.

    But Adviseable to wash after every use.

  • Question : washing the spongeNov 05, 2018

    Do I need to wash the sponge with make up remover after EVERY use?
    How to wash?

    Answer : [Re] washing the sponge

    To wash after every use.

    Clean the reusable sponge with water; or better results with a sponge cleanser. Squeeze a dime-sized drop of cleanser, onto your reusable sponge. Massage the soap into the sponge with your fingers. When the sponge has absorbed all of the soap, rinse it under warm water and squeeze out the excess water. Air dry

  • Question : Inquiry for the item from nor****Nov 03, 2018

    Is the item authentic? Thanks.

    Answer : [Re] Inquiry for the item from nor****

    Item is Authentic

  • Question : Inquiry related delivery from ani****May 05, 2018

    Hi there,

    I received this delivery on 25 April and lodged the following complaint to your email address. There has been no recourse since.

    I was told at the door to pay an additional $1.45 to make up for your shortfall in postage fee.

    Since I had opted for the "Free" Signpost Normal Mail option, having to pay this additional sum, regardless of how small it is, is simply unacceptable.

    Hi there,

    I have just received this delivery, and was told at the door to pay an additional $1.45 to make up for your shortfall in postage fee (please see attached photo of the package).

    Since I had opted for the "Free" Signpost Normal Mail option, having to pay this additional sum, regardless of how small it is, is simply unacceptable.

    By that principle, kindly take prompt action to ensure that this $1.45 is refunded to me.

    Answer : [Re] Inquiry related delivery from ani****

    Hi.

    Please mail back the item to us and we will provide you the full refund.

    Thank you.

    Question : [Re] Inquiry related delivery from ani****

    Hi, I'm not seeking a refund on the product. I am asking that you ensure that the postage fee is fully paid for, as it should not be borne by buyers like me who were expecting "Free" delivery by Normal Mail. I had already paid the $1.45 shortfall of the postage fee at the door so as to receive the product. It is this $1.45 that I paid that needs to be refunded.

    Answer : [Re] Inquiry related delivery from ani****

    Hi,

    Noted.
    Please mail back the item to us for the refund.
    Thank you.

5 Minutes Electric Hair Curler | Jianwang JF888-10 Ceramic Electric Roller Roller | DIY Styling tool
5 Minutes Electric Hair Curler | Jianwang JF888-10 Ceramic Electric Roller Roller | DIY Styling tool
Item Q&A