Q&A board

Q & A Lists
Item Question & Answer
Nordic Storage Shoe Bench
Nordic Storage Shoe Bench
Item Q&A
  • Question : Inquiry for the item from 261****Aug 04, 2019

    Hi seller,

    Will the smaller bench be restock? If yes, may I know when?. Thank you

    Answer : [Re] Inquiry for the item from 261****

    New stock for smaller bench will arrive by mid of August.

Black Metal Rack for Microwave Oven
Black Metal Rack for Microwave Oven
Item Q&A
  • Question : Inquiry for the item from ben****Aug 03, 2019

    Hi. May i know if you have a at least 70cm wide rack? Thanks.

    Answer : [Re] Inquiry for the item from ben****

    Nope sorry

  • Question : Inquiry for the item from jya****Jul 11, 2018

    Can 38cm height ovan can fit in?

    Answer : [Re] Inquiry for the item from jya****

    Nope, the first tier height is just 35cm

Round Wooden Linen Night Table Lamp
Round Wooden Linen Night Table Lamp
Item Q&A
20L Portable Fridge for Car and Home Use
20L Portable Fridge for Car and Home Use
Item Q&A
  • Question : Inquiry for the item from 244****Jun 30, 2019

    im interested to buy this item for use in house.
    1) Does it come with any warranty in Singapore?
    2) what is the temperature range ? im interested mainly for cooling. is it 2-8 degrees like a regular fridge ?
    3) delivery time once order placed?

    Answer : [Re] Inquiry for the item from 244****

    1. 1-to-1 exchange within 7 days from date of purchase if any manufacturing defects found.
    2. Chilled at 23Degree below current room temperature.
    3. Delivery within 2-3 working days.

    Question : [Re] Inquiry for the item from 244****

    1-1 exchange from date of purchase ? not date of delivery ? i may purchase on 1 july and delivery on 5 july but you will exchange only by 7 july as your start date is 01 july ?

    The temperature is not internally controlled? Hence it will keep fluctuating ? if outside is 30, the fridge will be 7 degrees and it outside changes the fridge temp also changes ? also is the 23 difference the lowest it can go ?

    Answer : [Re] Inquiry for the item from 244****

    1. Delivery is within 2-3days only. We cannot use date of delivery as we do not have an update from courier.

    2. Not internally controlled. It fluctuates based on room temperature.

    Question : [Re] Inquiry for the item from 244****

    since the warranty period is less and i will not even give it to the intended recepient immediately on receipt, can i physically collect the fridge from anywhere.
    is there is a defect after a week, can i bring to store and pay for the repair ?

    Answer : [Re] Inquiry for the item from 244****

    You may self collect using e-locker located at 38 Ang Mo Kio Industrial Park 2 (main lobby)

    Question : [Re] Inquiry for the item from 244****

    This wont work as u will still count the day of deposit . I will just order to my house. Since the item is so big and I am not home at all times, how will the item be delivered , will there be a call before the item is brought over ?

    Answer : [Re] Inquiry for the item from 244****

    The item is not big and we can put a special remark to Qxpress courier in order to call first upon reaching.

    Question : [Re] Inquiry for the item from 244****

    ok. pl let me know the brand of the item.

    Answer : [Re] Inquiry for the item from 244****

    Hyundai

    Question : [Re] Inquiry for the item from 244****

    Thank you so much for your replies. I noticed one question still pending -
    is there is a defect after a week, can i bring to store and pay for the repair ?

    Answer : [Re] Inquiry for the item from 244****

    I am sorry as we are not manufacturer, hence we cannot provide repair service.

    Question : [Re] Inquiry for the item from 244****

    No problem. But do u know a place i can get the item repaired if required eg - hyundai office etc ?

    Answer : [Re] Inquiry for the item from 244****

    Nope, sorry.

    Question : [Re] Inquiry for the item from 244****

    Thanks, I made the purchase.

    Answer : [Re] Inquiry for the item from 244****

    My cart no is Cart no. 128226340 and it shows that it will be shipped out on 18 jul.
    Kindly ensure the item comes on 18 jul , else on 22 Jul morn as I am not in over the weekend.
    Pl call before starting the delivery so that i can co-ordinate time.

    Question : [Re] Inquiry for the item from 244****

    Please kindly wait for Qxpress courier to deliver.

    Answer : [Re] Inquiry for the item from 244****

    yes he delivered. Thank you . but the entire device along with manual is in chinese and I cannot read or try it out .
    It does not have only one socket like standard fridge but AC/ DC and a total of 4 sockets.
    Do u have an english manual ?

    Question : [Re] Inquiry for the item from 244****

    What do u mean 4 sockets? As what i know, only one black cable for AC (for house use) and DC cable (for car use).

    Answer : [Re] Inquiry for the item from 244****

    I shall click a photo to show u . There are 2 cables but 4 sockets ( holes ) at back of fridge .
    Where can I send the photo ?
    Also do you have English manual ?
    Would like to know other details too

    Question : [Re] Inquiry for the item from 244****

    You may send us photo here, else I will forward u a photo next Monday

    Answer : [Re] Inquiry for the item from 244****

    i didnt get your photo. This is urgent as u have a short time for exchange if required. Pics show 2 cables and 4 inlets behind the fridge. also reminding if you have english manual online. Pic 4 shows different temp settings ( from manual). If possible i want to use

    Question : [Re] Inquiry for the item from 244****

    pic 2

    Answer : [Re] Inquiry for the item from 244****

    pic 3

    Question : [Re] Inquiry for the item from 244****

    pic 4

    Answer : [Re] Inquiry for the item from 244****

    First inlet: Warm (Left), Chill (Right) - Switch to left for warm temp, right for cold/chill
    Second inlet; Power On-Off (On-Left, Off-Right)
    Third Inlet: DC input for car use (Pic3 cable)
    Forth Inlet: AC input for house use (Pic2 cable)

    Question : [Re] Inquiry for the item from 244****

    Thank you. The fridge is in use now . But there is constant water leaking when door opened probably due to formation of ice. Even when the room is without aircon or fan, the fridge cools enough for ice to form. The water that flows out may be due to this ad hoc melting of ice . see picture, the hinges are covered with ice

    Answer : [Re] Inquiry for the item from 244****

    This is normal condition,even a standard fridge will have water flow compartment.

    Question : [Re] Inquiry for the item from 244****

    There is no compartment. Water flows on to the floor when door is opened.
    Normal fridge is 2-8 dedgrees so does not form ice. Here i understand the temp should be 23 degrees less than room. which means the mini fridge should be about 7 degrees.
    I was asking why is ice forming as this is not a freezer. Problem is that due to ad-hoc melting of ice, the fridge interior gets filled with water which flows down when fridge opened.
    standard fridge does not get ice. Only freezer forms ice.

Nordic Modern Tripod Floor Lamp
Nordic Modern Tripod Floor Lamp
Item Q&A
  • Question : Inquiry for the item from ash****Jul 24, 2019

Simple Modern Metal Clothes Rack
Simple Modern Metal Clothes Rack
Item Q&A
  • Question : Inquiry for the item from 235****Jul 06, 2019

    Hi. Do u have 2 tier 80cm?

    Answer : [Re] Inquiry for the item from 235****

    Nope, just 2-Tier 120cm in stock currently.

  • Question : Inquiry for the item from car****Apr 14, 2019

    Hi do you hv stock for 1-tier, 120 cm metal clothes rack? When will you be coming in stock? Can I reserve one piece?

    Answer : [Re] Inquiry for the item from car****

    New stock for 1-tier 120cm will arrive early May.

  • Question : Inquiry for the item from Blo****Apr 06, 2019

  • Question : Inquiry for the item from net****Jan 15, 2019

Stylish Wrought Iron Cushion Outdoor Bench
Stylish Wrought Iron Cushion Outdoor Bench
Item Q&A
  • Question : Inquiry for the item from jan****Jun 16, 2019

    I got question on your clause easy assemble. If request to be assemble must pay extra or isn't safe to assemble ourselves. Thank you.

    Answer : [Re] Inquiry for the item from jan****

    I am sorry as we do not have manpower to provide installation service. It is advisable to DIY yourself.

    Question : [Re] Inquiry for the item from jan****

    Noted with thanks

    Answer : [Re] Inquiry for the item from jan****

    Item running out of stock currently.

    Question : [Re] Inquiry for the item from jan****

    Noted with thanks.

    Answer : [Re] Inquiry for the item from jan****

    You're welcomed. Please check our listings again in July for availability of new stock.

    Question : [Re] Inquiry for the item from jan****

    Noted with thanks.

    Answer : [Re] Inquiry for the item from jan****

    :)

2-Tier Zakka Wooden Rack
2-Tier Zakka Wooden Rack
Item Q&A
  • Question : Inquiry for the item from 237****Jun 14, 2019

    Hi does this rack fold flat?

    Thanks

    Answer : [Re] Inquiry for the item from 237****

    Yes but unfortunately running out of stock currently

  • Question : Inquiry for the item from che****Oct 21, 2017

    Hi, can the rack be used outdoor? What's the depth of the two tiers?

    Answer : [Re] Inquiry for the item from che****

    Yes, the rack can be used outside.The depth is 35cm as stated in pic given in ads.

Modern Decorative Rectangle Wall Shelf
Modern Decorative Rectangle Wall Shelf
Item Q&A
  • Question : Inquiry for the item from zha****May 29, 2019

Modern Elegant Glossy White Bedside Table
Modern Elegant Glossy White Bedside Table
Item Q&A
  • Question : Inquiry for the item from san****May 27, 2019

    Hi! Seller

    Do you have 3 drawers and the length smaller bedside table cross white design ???
    White or black colour...

    Answer : [Re] Inquiry for the item from san****

    Nope, sorry.

  • Question : Inquiry for the item from lee****Mar 26, 2018

    Do you have 3 drawers type? If yes what is your the cost and the delivery date?

    Answer : [Re] Inquiry for the item from lee****

    Nope, this design just 2 drawer available

  • Question : Glossy White Bedside TableMar 21, 2018

    Item has legs. Please advise what material legs are made of.
    What is delivery lead time?

    Answer : [Re] Glossy White Bedside Table

    Legs are made of metal. For bulky item, it may reach you in 2-3 working days once order placed.

Round Metal Coffee Table Set
Round Metal Coffee Table Set
Item Q&A
2-Tier 100x60cm Coffee Table
2-Tier 100x60cm Coffee Table
Item Q&A
  • Question : Inquiry for the item from nur****May 16, 2019

    Hi,
    I would like to confirm if the black one still available?

    Answer : [Re] Inquiry for the item from nur****

    Yes still available

  • Question : Inquiry related return and exchange from Dew****Nov 25, 2018

    Hi u have changed the status to delivered. But there is a crack on the top layer of wood. When will i gwt the exchange pls? Sorry.

    Answer : [Re] Inquiry related return and exchange from Dew****

    Replied in previous message, please do not send multiple messages as it might create confussion. Thank you for your kind understanding.

  • Question : Inquiry related return and exchange from Dew****Nov 24, 2018

    Hi i received my table but there is a crack on it. I need it urgently. Pls contact me to arrange for an exchange. Thanks

    Answer : [Re] Inquiry related return and exchange from Dew****

    Replied

  • Question : Inquiry related return and exchange from Dew****Nov 24, 2018

    Hi ive received the table but there is a crack... pls get back to me to do a exchange. Its urgent.

    Answer : [Re] Inquiry related return and exchange from Dew****

    Replied in previous message

  • Question : coffee table- 2 weeks already and did not deliverJun 14, 2018

    To seller,
    kindly call me at hp: 87578010 urgently
    1) my order no. 259174199 dated: (May 31, 2018 )
    is already 2 weeks and no body contact me or delivery the item
    as stated 3 business days.
    2) kindly delivery say this saturday (16 june 2018) morning 8.30 am to 11.30am. thank you

    Answer : [Re] coffee table- 2 weeks already and did not deliver

    Typo error HP: 85758010 (PLS CALL ME URGENTLY)

    Question : [Re] coffee table- 2 weeks already and did not deliver

    Sorry to hear about it. Unfortunately, we couldn't find any order no. 259174199 in our record. You may need to call up Qoo10 directly for order confirmation.

    Answer : [Re] coffee table- 2 weeks already and did not deliver

    Order no. 259174199
    Q10 Answer: As we checked, the status is 'Shipping request'.
    It means the item is not shipped out yet.
    Since the shipping process is fully taken care of by the seller, possible delay may occur.
    Seller: Lucky Baby Mummy
    Estimated shipping: Jun 04,2018
    Order no. 259174199
    Cart no. 119180000
    Order date: May 31, 2018

    Seller, please sort this out with Q10 instead of pushing me around. tks
    From: buyer: Ronnie Tan (pls call me Urgently HP: 87578010)

    Question : [Re] coffee table- 2 weeks already and did not deliver

    typo error. hp is: 85758010

    Answer : [Re] coffee table- 2 weeks already and did not deliver

    I believe you have sent to wrong seller....our seller name is "diycottage4u", not "Lucky Baby Mummy". Please double check.

    Question : [Re] coffee table- 2 weeks already and did not deliver

    To seller,
    kindly call me at hp: 85758010
    I have cancelled the order and refunded is successful. Now want to order coffee table directly from you and not Q10. this is the 3rd times I am telling you to call me. thank you

    Answer : [Re] coffee table- 2 weeks already and did not deliver

    Thank you for your interest. Please kindly place order directly through our website link below:

    https://www.diycottage4u.com/store/p408/LR118_-_2-Tier_Wide_Coffee_Table_.html

+View all Notice, FAQ, Q&A >>
Hanging Pole Rack Clothes Handbags Hanger Stand
Hanging Pole Rack Clothes Handbags Hanger Stand
Item Q&A
  • Question : Inquiry for the item from lin****May 13, 2019

    Would you have stocks for black soon?
    Is an alan key be provided in the package?

    Answer : [Re] Inquiry for the item from lin****

    Black color will arrive by end May. Screwdriver required

  • Question : Inquiry for the item from man****Feb 08, 2019

    Hi seller when will the pink colour in stock and if I make order possible to reach on saturday? .... Thanks

    Answer : [Re] Inquiry for the item from man****

    pink will available on March.

  • Question : Inquiry for the item from sop****Sep 23, 2018

    Is the base dimension 45cm?

    Answer : [Re] Inquiry for the item from sop****

    Yes correct

  • Question : installationSep 07, 2018

    if i order this item, can i request for assistance to help me assembled it?

    thank you
    mdm tan

    Answer : [Re] installation

    Sorry to inform you that we do not have manpower to provide installation service. You may search online for handyman service.

    Question : [Re] installation

    thanks. item received today. however after assembling, it looks different from yours. pls see attached file

    Answer : [Re] installation

    It is absolutely fine as we got a few suppliers. Hence, a slight difference in design will not affect the functionality of the item.

    Question : [Re] installation

    attach your pic as shown in website. (pls see the circle)

    Answer : [Re] installation

    Picture shown was old design. We will upload new pic once we obtained from supplier. Please kindly do a return if the new design does not fit/suitable.

    Question : [Re] installation

    do you have the same design as shown in the pic?

    Answer : [Re] installation

    Nope, the current batch from same supplier are with this new design.

    Question : [Re] installation

    ok. I will accept the item. When I bought the item, I have to engage ppl to help me assemble.
    To return, I have to engage people to dis-assemble and pack properly.
    This is causing me alot of inconvenience.
    I have reply to Qoo10, that I will accept the item.
    Thanks

    Answer : [Re] installation

    Noted...Really sorry for the inconvenience caused.

  • Question : Inquiry for the item from nur****Aug 27, 2018

+View all Notice, FAQ, Q&A >>
Round Postmark Designed Stool
Round Postmark Designed Stool
Item Q&A
  • Question : Inquiry for the item from emm****May 10, 2019

  • Question : HEIGHTAug 08, 2018

    Hi Seller, what's the height of this stool? Thanks.

    Answer : [Re] HEIGHT

    Sorry, just saw the height on the item page. Pls ignore my inquiry.

    Question : [Re] HEIGHT

    okay

Movable Clothes Rack
Movable Clothes Rack
Item Q&A
  • Question : Inquiry for the item from 240****May 05, 2019

    hi,

    may i know when will you have stock for 1-Tier 90cm: 90x40x155cm?

    thx

    Answer : [Re] Inquiry for the item from 240****

    I am sorry as ex-stock left 2-Tier 90m only. We will only bring in 1-Tier 90cm as pre order.

    Question : [Re] Inquiry for the item from 240****

    can i pre order that, roughly how long it will take to arrive if i pre order?

    Answer : [Re] Inquiry for the item from 240****

    Pre order about 3-4 weeks lead time required.

  • Question : Inquiry for the item from fri****Sep 27, 2018

    1.Do you still have the white model ?
    2. Can it disassemble and assemble again ?

    Answer : [Re] Inquiry for the item from fri****

    All remaining stocks are black model. Yes, it can be dismantled and assemble back anytime you want.

  • Question : Inquiry for the item from blu****Sep 13, 2018

    Hi Seller

    is there any more stock for 60cm 2 tier?

    Answer : [Re] Inquiry for the item from blu****

    Yes, our new stock has just arrived today and we will update SKU later. Please check for availability this afternoon.

  • Question : Inquiry for the item from hos****Jul 14, 2018

    Hi Seller

    I have an issue with one of the bolts when screwing. Just could not screw the bolt in. Could you replace the item for me?

    Thank you.

    Miss Loh

    Answer : [Re] Inquiry for the item from hos****

    As attached

    Question : [Re] Inquiry for the item from hos****

    As attached

    Answer : [Re] Inquiry for the item from hos****

    As attached

    Question : [Re] Inquiry for the item from hos****

    As attached

    Answer : [Re] Inquiry for the item from hos****

    As attached

    Question : [Re] Inquiry for the item from hos****

    As attached

    Answer : [Re] Inquiry for the item from hos****

    As attached

    Question : [Re] Inquiry for the item from hos****

    As attached

    Answer : [Re] Inquiry for the item from hos****

    As attached

    Question : [Re] Inquiry for the item from hos****

    As attached

    Answer : [Re] Inquiry for the item from hos****

    As attached

    Question : [Re] Inquiry for the item from hos****

    As attached

    Answer : [Re] Inquiry for the item from hos****

    As attached

    Question : [Re] Inquiry for the item from hos****

    As attached

    Answer : [Re] Inquiry for the item from hos****

    As attached

    Question : [Re] Inquiry for the item from hos****

    As attached

    Answer : [Re] Inquiry for the item from hos****

    Hi Seller

    I also just realised that the catch for the wheel is broken. Could you replace the item as well. Thank you.

    Regards

    Miss Loh

    Question : [Re] Inquiry for the item from hos****

    Noted. Will get u some replacement asap

    .
    (Jul 16, 2018 09:31)

  • Question : Inquiry related delivery from Com****Apr 24, 2018

+View all Notice, FAQ, Q&A >>
Simple Modern Clothes Rack
Simple Modern Clothes Rack
Item Q&A
  • Question : Inquiry for the item from 240****May 06, 2019

    Hi,

    Will I be able to attach wheels to the bottom of the rack?

    Thanks!

    Answer : [Re] Inquiry for the item from 240****

    Nope, i dont think so.

  • Question : Inquiry for the item from yve****Feb 20, 2019

    Hi when will you have more stock please ?

    Answer : [Re] Inquiry for the item from yve****

    Our new stock will arrive by mid of March

  • Question : Inquiry related delivery from B3c****Dec 26, 2018

  • Question : Inquiry for the item from Luc****Nov 16, 2018

    Available?

    Answer : [Re] Inquiry for the item from Luc****

    Yes available for both 90cm and 120cm

  • Question : Inquiry for the item from mut****Aug 14, 2018

    Hi, would like to find out if the metal is stainless steel?

    Thank you.

    Answer : [Re] Inquiry for the item from mut****

    Nope, just normal metal, not stainless steel.

    Question : [Re] Inquiry for the item from mut****

    Hi, thanks for your fast reply. One more thing, so if it's normal metal does that mean it has a coating and the coating will fall off eventually? And would it rust?

    Thank you.

    Answer : [Re] Inquiry for the item from mut****

    There is a coating and all types of metal will tend to rust one day.

    Question : [Re] Inquiry for the item from mut****

    Hi sorry one last question, what is the coating? Is it powder coating? Thank you so much.

    Answer : [Re] Inquiry for the item from mut****

    Will need to check with supplier.

    Question : [Re] Inquiry for the item from mut****

    Okay sure. Thank you so much!

    Answer : [Re] Inquiry for the item from mut****

    Sorry, it's baked painting

    Question : [Re] Inquiry for the item from mut****

    Ah okay. Thank you so much for your help!!!

    Answer : [Re] Inquiry for the item from mut****

    thanks

+View all Notice, FAQ, Q&A >>
Double Round Coffee Table
Double Round Coffee Table
Item Q&A
25L Electronic Safe Deposit Box * A4 Size
25L Electronic Safe Deposit Box * A4 Size
Item Q&A
  • Question : Inquiry for the item from fio****Apr 13, 2019

    Can you use pin lock only?

    Answer : [Re] Inquiry for the item from fio****

    Yes full size A4

  • Question : Inquiry for the item from fio****Apr 13, 2019

    Is this good for full size a4 documents without folding?

    Answer : [Re] Inquiry for the item from fio****

    Yes, password lock and key is for emergency use

  • Question : Inquiry from zir****Feb 08, 2019

    When will your stock for Black color comes in?

    Answer : [Re] Inquiry from zir****

    Black will arrive next week

PU Leather Tissue Box
PU Leather Tissue Box
Item Q&A
Round Wall Mirror with Adjustable Belt
Round Wall Mirror with Adjustable Belt
Item Q&A
  • Question : Inquiry for the item from eve****Feb 26, 2019

  • Question : Inquiry for the item from Tan****Nov 20, 2018

  • Question : Inquiry for the item from liq****Oct 10, 2018

    Instock item or have to wait? How long it delievery?

    Answer : [Re] Inquiry for the item from liq****

    In stock available and our next delivery on Fri/Sat once payment made by today.

  • Question : Colour of belt and knobOct 05, 2018

    Hi! What is the colour of the belt and knob for the black mirror?

    Answer : [Re] Colour of belt and knob

    It is brown in color for the belt and knob

    Question : [Re] Colour of belt and knob

    Can I see a picture of it please?

    Answer : [Re] Colour of belt and knob

    Sent

  • Question : HiSep 13, 2018

+View all Notice, FAQ, Q&A >>
Nordic Solid Wood Coffee Table
Nordic Solid Wood Coffee Table
Item Q&A
  • Question : Inquiry for the item from jc6****Feb 03, 2019

    Do u have existing stocks for white? Can we pick it up tomorrow from your warehouse?

    Answer : [Re] Inquiry for the item from jc6****

    I am sorry as we are off for this whole week.

  • Question : Inquiry for the item from din****Dec 16, 2018

    The brown colour coffee table look more like beige in the picture. The actual color is it same the the picture?

    Answer : [Re] Inquiry for the item from din****

    Yes, light brown color.

  • Question : Inquiry for the item from sah****Dec 09, 2018

  • Question : AvailabilityAug 26, 2018

    Hi when will the solid wooden brown table be available?

    Answer : [Re] Availability

    Just white in stock currently. Brown will tentatively arrive by mid of Sept.

  • Question : Inquiry for the item from aff****Aug 25, 2018

    When wikl the brown table be available? Thanks

    Answer : [Re] Inquiry for the item from aff****

    Brown will tentatively arrive by mid of Sept

Nordic Minimalist Wooden Tripod Floor Lamp
Nordic Minimalist Wooden Tripod Floor Lamp
Item Q&A
  • Question : Inquiry for the item from pig****Jan 31, 2019

    Hi Seller, if i place order today, will i be able to receive before CNY ? Thank you.

    Answer : [Re] Inquiry for the item from pig****

    Please order by today since courier will cease operation by next Monday. Hopefully item will reach you this weekend.

    Question : [Re] Inquiry for the item from pig****

    I have already placed order - no. 289438726 . Pls read the important details in the order Shipping Memo and kindly help expedite urgent delivery. Thank you.

  • Question : Inquiry for the item from par****Aug 07, 2018

    Hi, does this floor lamp come with any warranty? And also after ordering, roughly how long would I be able to receive it? Thanks!

    Answer : [Re] Inquiry for the item from par****

    One month warranty from date of purchase. Delivery normally takes 2-3 working days.

Wooden Clothes Hanger Coat Stand * Solid Wood
Wooden Clothes Hanger Coat Stand * Solid Wood
Item Q&A
  • Question : Inquiry for the item from aci****Jan 16, 2019

    when is dark brown color getting restock ?

    Answer : [Re] Inquiry for the item from aci****

    ETA end of Jan, before CNY

  • Question : Inquiry related delivery from bea****Mar 05, 2018

    Hi,
    Would I be able to get a replacement if the rack comes damaged or crooked (unable to stand straight)?

    Answer : [Re] Inquiry related delivery from bea****

    Please send us a photo and let us know which part is damaged. We will send you a replacement asap.

  • Question : Inquiry related delivery from zam****Mar 03, 2018

    Hi,

    Can i choose delivery date?

    Thanks

    Answer : [Re] Inquiry related delivery from zam****

    I am afraid not as Qxpress will deliver in 1-2 working days.

  • Question : Assembly InstructionsSep 05, 2017

    Hi,

    Recently I bought a coat hanger from you and there is no instructions in the box. Can you please send a copy to
    cpy7@hotmail.com?

    Thanks

    James

    Answer : [Re] Assembly Instructions

    Hi James, please find the installation guide as attached. Sorry for the inconvenience caused.

Rotatable White Coffee Side Table
Rotatable White Coffee Side Table
Item Q&A
  • Question : Inquiry from iri****Jan 12, 2019

    Any dark Brown color??

    Answer : [Re] Inquiry from iri****

    Nope, sorry. Just white in stock

5-Tier DIY Shoe Storage Cabinet Set of Two
5-Tier DIY Shoe Storage Cabinet Set of Two
Item Q&A
  • Question : Inquiry for the item from myi****Nov 05, 2018

    Is the PVC like a film, flexible or hard as a plywood

    Answer : [Re] Inquiry for the item from myi****

    flexible type

    Question : [Re] Inquiry for the item from myi****

    Flexible as in cloth type or soft plastic sheet

    Answer : [Re] Inquiry for the item from myi****

    Its like playing cards.

    Question : [Re] Inquiry for the item from myi****

    Thanks

    Answer : [Re] Inquiry for the item from myi****

    You're welcomed. FYI...Our instock left 5-tier only.

  • Question : Back viewDec 20, 2017

    Hi seller, is the back of this shoe cabinet the same as the front?
    Any image? It's wood? Can the set be separated?

    Answer : [Re] Back view

    The back is similar to both side. It is made of PVC and each tier can be separated.

    Question : [Re] Back view

    PVC like plastic look?
    Means flexible to re arrange design?
    Only white?

    Answer : [Re] Back view

    Yes correct. Just white in stock.

Stainless Steel Towel Hanger Rack
Stainless Steel Towel Hanger Rack
Item Q&A
Foldable Clothes Rack
Foldable Clothes Rack
Item Q&A
  • Question : White foldable clothes rackOct 03, 2018

    Hello. Have you got a new stock of this item in white please?

    Answer : [Re] White foldable clothes rack

    Nope, last set just sold and we will take 3-4 weeks to replenish the stock. In stock left Dark Brown.

  • Question : When would white be available?Aug 27, 2018