Q&A board

Q & A Lists
Item Question & Answer
★BUY 2 FREE SHIPPING★DHC The fragrant Bulgarian Rose capsule for 30 days 66 tablets!! Natural damask rose 100% !!
★BUY 2 FREE SHIPPING★DHC The fragrant Bulgarian Rose capsule for 30 days 66 tablets!! Natural damask rose 100% !!
Item Q&A
1+1★SANA★Namerakahonpo All in One Moisture Jelly Gel★6 in 1★Soy Bean★Isoflavone★Japan★
1+1★SANA★Namerakahonpo All in One Moisture Jelly Gel★6 in 1★Soy Bean★Isoflavone★Japan★
Item Q&A
  • Question : Inquiry for the item from paw****May 25, 2019

  • Question : Inquiry related delivery from Mik****Dec 04, 2018

    Hi, when will you be able to send the items out if I order today? I need it as soon as possible as I'm travelling next week. When will I be able to receive?

    Answer : [Re] Inquiry related delivery from Mik****

    Than you for inquiry. I think we can ship tomorrow. If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] Inquiry related delivery from Mik****

    When will I be able to receive? I need it urgently

    Answer : [Re] Inquiry related delivery from Mik****

    Thank you for inquiry. It takes about 3-6 days from shipping. If you have any questions, please feel free to contact. Many Thanks,

★Queen★[SHISEIDO] SENKA White Beauty Serum 35g made in JAPAN Whitening essence せんか
★Queen★[SHISEIDO] SENKA White Beauty Serum 35g made in JAPAN Whitening essence せんか
Item Q&A
★DIRECT SHIPPING FROM JAPAN★Epson Sanrio Hello kitty smart canvas watch
★DIRECT SHIPPING FROM JAPAN★Epson Sanrio Hello kitty smart canvas watch
Item Q&A
  • Question : Inquiry for the item from kri****May 23, 2019

    Hi
    Would like to check do you have the latest hello kitty design? If have , how much is it? Thank you

    Answer : [Re] Inquiry for the item from kri****

    Thank you for inquiry. Could you send some pictures? If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] Inquiry for the item from kri****

    Do you sell this design? & how much is it?

  • Question : product inquiryAug 01, 2018

  • Question : Inquiry for the item from Rya****Mar 24, 2017

    Hi. Do you have Moomin black edition? Thank you.

    Answer : [Re] Inquiry for the item from Rya****

    Thank you for your inquiry.
    We are sorry ,it is difficult for us to bring that model here.
    We are sorry we cannot live up your expectation.
    If you have a question,please let us know.Thank you.

  • Question : Epson support locationMar 12, 2017

    For epson support of changing battery for the watch, can I go to any Epson branches in other country? For example can I change the battery in Malaysia Epson Centre? Do they have the expertise there?

    Answer : [Re] Epson support location

    Thank you for your inquiry.
    The maker's guarantee is valid only in Japan.
    But We think custoemer can change batteery or any other repairs at overseas outside guarantee.
    It is the best for your to ask for Malaysia branch directly.
    We are sorry we don't know well about Malaysia epson.Thank you.

    Question : [Re] Epson support location

    Oh ok. Can I know what kind of battery does this watch use? is it regular watch battery or specific only for the smart canvas?

    Answer : [Re] Epson support location

    Thank you for your reply.
    We confirmed that for Epson,but they said
    they cannot tell the detail. And because there is precision instrument in a watch,it is recommended to leave to Epson when you repair.So please ask for epson malaysia at once.

    Thank you.

  • Question : [About Item] Related InquiriesMar 02, 2017

    Hi kiki rara rainbow have stock?if I order today appx when will arrive?thks

    Answer : [Re] [About Item] Related Inquiries

    Thank you for your inquiry.
    We have not that stock now.So shippinmg will be taken about one week.
    If you have a question,please let us know.Thank you.

+View all Notice, FAQ, Q&A >>
★Fresh Stock★OVER 4000 REVIEWS!★ FANCL Mild Cleansing Oil 120ml!
★Fresh Stock★OVER 4000 REVIEWS!★ FANCL Mild Cleansing Oil 120ml!
Item Q&A
  • Question : Inquiry for the item from Vel****May 25, 2019

  • Question : Inquiry for the item from 234****Apr 03, 2019

    is there a mistake to indicate the product price at $62?

    Answer : [Re] Inquiry for the item from 234****

    Thank you for inquiry. Oh, sorry. Could you check following site? We have changed the price. If you have any questions, please feel free to contact. Many Thanks,

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=414417327

  • Question : Inquiry for the item from lyl****Mar 23, 2019

    May i know the manufacturing and expiry date of the item?

    Answer : [Re] Inquiry for the item from lyl****

    Thank you for inquiry. We are sorry, it is out of stock now. So we can't check it. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from sie****Mar 06, 2019

    May i know wat is the expiry date?

    Answer : [Re] Inquiry for the item from sie****

    Thank you for inquiry. The date of manufacture is December 2018. The fresh period is 120 days. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from Pen****Dec 15, 2018

+View all Notice, FAQ, Q&A >>
★女人我最大★ 資生堂専科 すっぴん朝雪美容液 SPF50+ PA++++ 40g
★女人我最大★ 資生堂専科 すっぴん朝雪美容液 SPF50+ PA++++ 40g
Item Q&A
  • Question : Inquiry for the item from car****May 25, 2019

  • Question : Inquiry for the item from g_j****May 24, 2019

  • Question : Inquiry for the item from sat****May 24, 2019

  • Question : Inquiry for the item from joa****May 23, 2019

    Suitable to apply other beauty & facial care products even with this?

    Answer : [Re] Inquiry for the item from joa****

    Thank you for inquiry. Hmm,, sorry we can't say for sure. Because the maker is not saying anything about it. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from lov****May 21, 2019

    Hi, is this sticky? Will make my face greasy?

    Answer : [Re] Inquiry for the item from lov****

    Thank you for inquiry. Could you search "wonect.life" on Google. We wrote a review for this product. If you have any questions, please feel free to contact. Many Thanks,

+View all Notice, FAQ, Q&A >>
★BUY $90 FREE SHIPPING★Yazawa Step Down Transformer HTDC 240V1000W /HTD 240V1200W
★BUY $90 FREE SHIPPING★Yazawa Step Down Transformer HTDC 240V1000W /HTD 240V1200W
Item Q&A
  • Question : Inquiry for the item from teo****May 12, 2019

  • Question : Inquiry for the item from 235****May 10, 2019

    Hi,

    I bought an air purifier from Japan. It runs at 100V, 50Hz, 33W. I have ordered the 1000W transformer from you, will it work?

    Thank you.

    Answer : [Re] Inquiry for the item from 235****

    Thank you for inquiry. I think it is ok. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from Bec****Apr 03, 2019

  • Question : Inquiry for the item from cas****Apr 03, 2019

    Hi

    Can 1000w step down transformer work for this item?
    Power: AC100V, 680W

    Answer : [Re] Inquiry for the item from cas****

    Thank you for inquiry. In theory you can use it. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from nnc****Mar 22, 2019

+View all Notice, FAQ, Q&A >>
[The Pimple Healer] Atorrege AD+ Acne Spots 10mL
[The Pimple Healer] Atorrege AD+ Acne Spots 10mL
Item Q&A
  • Question : Inquiry for the item from hsu****May 24, 2019

  • Question : Inquiry for the item from 246****Jan 10, 2019

    Hi may I know how come there's no expiry date? I bought mine in Aug 2018

    Answer : [Re] Inquiry for the item from 246****

    Thank you for inquiry. According to Japanese law, Japanese cosmetic products must have a shelf life more than 3 years.
    Therefore, if the product can be used for more than 3 years, it is not necessary to show the expiry date on the package.

    Generally speaking, the expiry date as below.
    Unopened: 3 years
    Opened: 3~6 months

    Question : [Re] Inquiry for the item from 246****

    How would I know it can last 3 years if there's no manufacturing date too?

    Answer : [Re] Inquiry for the item from 246****

    Thank you for inquiry. We are selling only fresh stocks. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from ys.****Sep 22, 2018

    Hi is this authentic? Cos the packaging looks abit different from the one i bought from singapore guardian??

    Answer : [Re] Inquiry for the item from ys.****

    Hello,
    Thank you for your inquiry.
    It is authentic from Japan. The package may be different in Japan and Singapore.
    Best regards,

  • Question : Inquiry for the item from seo****Aug 13, 2018

    If you are a sincere seller you should just charge $40 and provide free shipping. Putting the price at $39.90 is obviously out to make people buy one more item.

    Answer : [Re] Inquiry for the item from seo****

    Thank you for inquiry. We will consider your advice. If you have any questions, please feel free to contact. Many Thanks,

  • Question : ITEMAug 03, 2018

    Hi, could you adjust the price to $40 instead of $39.90?
    the difference by 0.10 gets free shipping.

    Answer : [Re] ITEM

    Hello,
    Thank you for shopping.
    We're sorry but we can not fix the price.
    If is possible to put the shipping fee together If you add one more products.
    Best regards.

+View all Notice, FAQ, Q&A >>
Tsubu Night Pack /GEL / Repairing Face Cream For Milia and Wart Removal / Remover 100g 30g★JAPAN つぶ
Tsubu Night Pack /GEL / Repairing Face Cream For Milia and Wart Removal / Remover 100g 30g★JAPAN つぶ
Item Q&A
★LOWEST PRICE★ [1+1] Hair Tonic Alomail Cooling Citrus Scalp /No Hair Loss Dandruff / Hair Growth
★LOWEST PRICE★ [1+1] Hair Tonic Alomail Cooling Citrus Scalp /No Hair Loss Dandruff / Hair Growth
Item Q&A
  • Question : Inquiry for the item from ric****May 24, 2019

    Why are some sellers offered at $12+ are there a different, why the price differences so much.

    Answer : [Re] Inquiry for the item from ric****

    Thank you for inquiry. We are selling with 2 bottles. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry from len****Mar 09, 2019

    What’s the expiry date of these products?

    Answer : [Re] Inquiry from len****

    Thank you for inquiry. Could you check following site? If you have any questions, please feel free to contact. Many Thanks,

    According to Japanese law, Japanese cosmetic products must have a shelf life more than 3 years.
    Therefore, if the product can be used for more than 3 years, it is not necessary to show the expiry date on the package.

    Generally speaking, the expiry date as below.
    Unopened: 3 years
    Opened: 3~6 months

  • Question : Inquiry for the item from nkh****Feb 21, 2019

    Is it recommended to use the alomail hair grower and another product like cooling hair tonic daily for maximum hair growth ?

    Answer : [Re] Inquiry for the item from nkh****

    Thank you for inquiry. Hmm.. we can't say for sure. We recommend using only one of them. If you have any questions, please feel free to contact. Many Thanks,

  • Question : 关于商品Sim****会员的咨询。Feb 19, 2019

  • Question : Inquiry for the item from Dem****Feb 16, 2019

    Hi can I know what's the expiry date for all these items? coz I'll buy at least 4pcs or more

    Answer : [Re] Inquiry for the item from Dem****

    Thank you fro inquiry. Could you check the below? If you have any questions, please feel free to contact. Many Thanks,

    According to Japanese law, Japanese cosmetic products must have a shelf life more than 3 years.
    Therefore, if the product can be used for more than 3 years, it is not necessary to show the expiry date on the package.

    Generally speaking, the expiry date as below.
    Unopened: 3 years
    Opened: 3~6 months

+View all Notice, FAQ, Q&A >>
★FREE SHIPPING★ phiten RAKUWA NECK X100 Mirror Ball 3 colors! Directly Shipped from Japan!
★FREE SHIPPING★ phiten RAKUWA NECK X100 Mirror Ball 3 colors! Directly Shipped from Japan!
Item Q&A
  • Question : Inquiry for the item from dap****May 20, 2019

    How does the earth colour look like?

    Answer : [Re] Inquiry for the item from dap****

    Thank you for inquiry. Could you check? If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] Inquiry for the item from dap****

    What's the colour for the dark brown bead?

    Answer : [Re] Inquiry for the item from dap****

    Thank you for inquiry. Do you mean Black/Gold?

    If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] Inquiry for the item from dap****

    Yes

    Answer : [Re] Inquiry for the item from dap****

    :)

  • Question : Inquiry for the item from yee****Dec 25, 2018

    Is the item still available? I am looking at the silver one.

    Answer : [Re] Inquiry for the item from yee****

    Thank you for inquiry. Yes, it is in stock now. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Can't order now?May 20, 2018

    Can't order now phiten product?

    Answer : [Re] Can't order now?

    Thank you for inquiry. We are sorry, we can't sell them. Please wait until resuming sales. If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] Can't order now?

    Thk

    Answer : [Re] Can't order now?

    No problem,

  • Question : Inquiry for the item from jac****Nov 14, 2017

    Hi do u sell the three way pillow ? Thanks

    Answer : [Re] Inquiry for the item from jac****

    Thank you for inquiry. Can you send some pictures? We will check it. I think we can sell it. If you have a question, please feel free to question. Many Thanks,

    Question : [Re] Inquiry for the item from jac****

    Pls check and let me know
    Star Series X30 Three Fold Pillow

    Answer : [Re] Inquiry for the item from jac****

    Thank you for reply. Yes, we can sell it. Price is $153.9. Free shipping. If you are ok, we will register it soon. If you have a question, please feel free to question. Many Thanks,

  • Question : AuthencityNov 01, 2016

    Hi ,

    How to know if this necklace works or not

    Thank you

    Answer : [Re] Authencity

    Thank you for inquiry.
    If you want to know detail about the item,please check Phiten official page.Phiten also have Singapore office.
    http://www.phiten.com/english/global/index.html

    Question : [Re] Authencity

    ***You make the profit and pass the problem to someone who didn't know anything about this purchase***
    /////So irresponsible!!!???/////

    So after I buy from you, is sayonara from you??
    Whether I faint or somehow doesn't work, you won't be responsible.

    Let's summaries if any buyer buys from you :
    1) YOU are NOT RESPONSIBLE if there are any health complications because you claim you are not the manufacturer
    2) YOU are NOT RESPONSIBLE if the the items the buyers purchase needs repair. We have to fly to Japan and look for the shop in Japan to get it repaired.
    3) What's worst is - we don't even know Phiten in Japan will Honour the purchase
    4) and the best thing everyone asking you whether your necklaces etc are authentic, you point to JIS code - which still doesn't proof that the
    product is authentic, you point to Phiten in Japan , you point to Phiten in Singapore but never taking the responsibility of a seller


    Hats off to you Dreambook

    You can keep dreaming

    Answer : [Re] Authencity

    Thank you for your inquiry.



    We appreciate all your 18 comments on the different categories of products! We like that you have a very strong passion in ensuring genuine products that are sold on Qoo10, even if you have not purchased anything from us before. Dreambook believes that all consumers, online or offline, should get authentic products too! 



    We are always looking out for feedback to improve our services! We receive questions everyday, including the authenticity of the products, how to use the products, how to choose between similar products, pricing and discounts, and many more! 



    We are proud that Dreambook’s customers are confident, sophisticated shoppers, especially when they are buying online. It relieves us that they are smart in their buying decisions, curious to ask when in doubt, and understand the nuances in getting international products.

    It also warms our hearts when our customers share stories of how their purchases have made an impact in their lives:
    Like, "It was for my son's birthday. He doesn't like to wear singlet when he leaves the house, but now he does so that he can "show it off". That means he likes it.” (http://list.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=451613000#customerTabWrap1)
    And, "Gd product. Soft n comfy n helps relax my tense muscles.” (http://list.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=453468905#customerTabWrap1)
    These are the little happiness that keeps driving us to do what we do everyday.

    If you are willing to discuss more with us to ensure that our consumers are getting genuine products, please contact us at "master [at] dreambook [dot] ocnk [dot] net”. It’ll be a great opportunity to discuss with you how we can improve our services! Looking forward to your email!

    Question : [Re] Authencity

    ***You make the profit and pass the problem to someone who didn't know anything about this purchase***
    /////So irresponsible!!!???/////

    So after I buy from you, is sayonara from you??
    Whether I faint or somehow doesn't work, you won't be responsible.

    Let's summaries if any buyer buys from you :
    1) YOU are NOT RESPONSIBLE if there are any health complications because you claim you are not the manufacturer
    2) YOU are NOT RESPONSIBLE if the the items the buyers purchase needs repair. We have to fly to Japan and look for the shop in Japan to get it repaired.
    3) What's worst is - we don't even know Phiten in Japan will Honour the purchase
    4) and the best thing everyone asking you whether your necklaces etc are authentic, you point to JIS code - which still doesn't proof that the
    product is authentic, you point to Phiten in Japan , you point to Phiten in Singapore but never taking the responsibility of a seller

    Answer : [Re] Authencity

    Thank you for your inquiry.

    WE said If you are willing to discuss more with us to ensure that our consumers are getting genuine products, please contact us at "master [at] dreambook [dot] ocnk [dot] net”. It’ll be a great opportunity to discuss with you how we can improve our services! Looking forward to your email!

+View all Notice, FAQ, Q&A >>
★BUY 40 FREE SHIPPING★Rishan 馬油 Horse oil moisturizing skin cream cherry aroma 200g!!
★BUY 40 FREE SHIPPING★Rishan 馬油 Horse oil moisturizing skin cream cherry aroma 200g!!
Item Q&A
  • Question : Inquiry for the item from tlc****May 20, 2019

    Hi,

    May I know the Japan Lishan Horse oil Skin Cream can apply on face?

    Pls advices.

    Thanks

    Answer : [Re] Inquiry for the item from tlc****

    Thank you for inquiry. Yes, you can use it on face. If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] Inquiry for the item from tlc****

    Noted and thanks

    Answer : [Re] Inquiry for the item from tlc****

    Noted and thanks

    Question : [Re] Inquiry for the item from tlc****

    :)

  • Question : Inquiry for the item from qoo****May 16, 2019

  • Question : Inquiry for the item from su_****May 08, 2019

    THis white packing and my bought one pink packaging is same series or item? Very confuse

    Answer : [Re] Inquiry for the item from su_****

    Thank you for inquiry. They are same series. We can sell Pink ver. That is the smell of cherry blossoms. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from hui****Mar 27, 2019

    Hi,

    Is this safe for pregnant women to use?

    Answer : [Re] Inquiry for the item from hui****

    Thank you for inquiry. No problem. Please rest assured. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from pam****Feb 20, 2019

    Hi, can I know will you be restocking the moisturising cream 200ml?

    Thank you!

    Answer : [Re] Inquiry for the item from pam****

    Thank you for inquiry. Oh, sorry. It is in stock now. Could you check again? If you have any questions, please feel free to contact. Many Thanks,

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=424619166

+View all Notice, FAQ, Q&A >>
No.1 Diet Item SVELTY Pakkun Yeast 120 Tablets/ Premium 56 Tablets
No.1 Diet Item SVELTY Pakkun Yeast 120 Tablets/ Premium 56 Tablets
Item Q&A
  • Question : Inquiry for the item from cin****May 23, 2019

    Hi i have purchased the premium 56.
    Can know take how many tablet for one time.
    Can eat how many times for a day.

    Answer : [Re] Inquiry for the item from cin****

    Thank you for inquiry. Could you check the below? We don't have other informations. Because the maker is not saying anything about it. If you have any questions, please feel free to contact. Many Thanks,

    How to take Svelty Pakkun Yeast Premium

    Take 2-4 tablets daily with cool or warm water.

    Not recommended for those with allergies, children, those who are being treated for an illness, or those who are pregnant or breastfeeding.

  • Question : Inquiry for the item from tri****May 20, 2019

    It mention to consume the pills 15mins before meal, is it a must to consume it 15mins before?

    Answer : [Re] Inquiry for the item from tri****

    Thank you for inquiry. It would be better to do that. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from suk****May 16, 2019

    Hi, I currently taking pakkun yeast 120cap.. but don’t really can see the effect? So do you think I should switch to the premium or ginger in order to see the result? Which one is better?

    Answer : [Re] Inquiry for the item from suk****

    Thank you for inquiry. How is the premium? It has more active ingredients than regular. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from add****May 11, 2019

    Hi i have purchased the premium 56.

    On the packaging its written 4 tablet right?
    But i saw your replies to other its 2-3 tablet a day.

    May i know which is which?
    If 2-3 tablet; does it means every meal take 1 (breakfast, lunch, dinner)
    Or take 2-3 tablet during lunch or/ heaviest meal???

    So may i know which is which?

    Please answer all the above. Appreciate.

    Answer : [Re] Inquiry for the item from add****

    Thank you for inquiry. Could you check the below? We don't have more information. Because the manufacturer has not released any more information. If you have any questions, please feel free to contact. Many Thanks,

    How to take Svelty Pakkun Yeast Premium

    Take 2-4 tablets daily with cool or warm water.

    Not recommended for those with allergies, children, those who are being treated for an illness, or those who are pregnant or breastfeeding.

  • Question : Inquiry related delivery from Ejh****May 07, 2019

+View all Notice, FAQ, Q&A >>
[CHOCOLA] BI-Chocola Collagen 120tablets/ BB Lucent C 180tablets/ Royal T 168tablets/ Plus 250tablet
[CHOCOLA] BI-Chocola Collagen 120tablets/ BB Lucent C 180tablets/ Royal T 168tablets/ Plus 250tablet
Item Q&A
  • Question : Inquiry for the item from mei****May 23, 2019

    Hi, may I know which product to choose for whitening & anti Aging?

    Answer : [Re] Inquiry for the item from mei****

    Thank you for inquiry. Chocola BB Lucent C is good for whitening & anti Aging. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from rui****May 12, 2019

    Hi, should I eat bb plus after eating a meal or it can be consumed before we eat any food?

    Answer : [Re] Inquiry for the item from rui****

    Thank you for inquiry. You can tale 2 tablets a day. We are sorry, the manufacturer has not released any further information. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from kei****May 11, 2019

    May I know which of your product is best for skin whitening?

    Answer : [Re] Inquiry for the item from kei****

    Thank you for inquiry. Chocola BB Lucent C is recommended. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from Lad****May 09, 2019

  • Question : Inquiry for the item from emo****May 06, 2019

    Hi. Can I take collagen lucent c and royal t 2 all together or should I take them alternately like 1 day collagen 1 day lucent c and 1 day royal t 2?

    Answer : [Re] Inquiry for the item from emo****

    Also do you recommend lucent c or bb plus for eczema?

    Question : [Re] Inquiry for the item from emo****

    Thank you for inquiry. We do not recommend taking them together. And BB plus is recommended for eczema. If you have any questions, please fee free to contact. Many Thanks,

    Answer : [Re] Inquiry for the item from emo****

    So is best to take them alternately. Like 1 day collagen 1 day lucent c and 1 day royal t 2? Also what if some part of my skin was dull?

    Question : [Re] Inquiry for the item from emo****

    Thank you for inquiry. We are sorry, we can't say for sure. The manufacturer has not released any more information. If you have any questions, please fee free to contact. Many Thanks,

+View all Notice, FAQ, Q&A >>
★NEW★FANCL Mild Shampoo and Treatment! Additive-free and non-silicon!!
★NEW★FANCL Mild Shampoo and Treatment! Additive-free and non-silicon!!
Item Q&A
  • Question : Inquiry for the item from emm****May 22, 2019

    Hi, will you be restocking the shampoo? Thanks.

    Answer : [Re] Inquiry for the item from emm****

    Thank you for inquiry. Oh, sorry. Could you check following site? It is in stock now. If you have any questions, please feel free to contact. Many Thanks,

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=417730203

  • Question : Shampoo RestockNov 04, 2018

    Hi,

    May I know when will the shampoo be restocked? Thanks.

    Answer : [Re] Shampoo Restock

    Hi,
    It is now restocked.
    Best regards,

  • Question : Inquiry for the item from xsh****Jul 12, 2018

    Hi,
    has Fancl changed its amino hair care series? I see there's a new hair treatment product in Fancl's official website. If yes, could you list this item? Thanks.

    Answer : [Re] Inquiry for the item from xsh****

    Hello,
    Please check the page again, we had managed the items on the store.
    Best regards,

  • Question : Inquiry for the item from pri****Jun 10, 2018

    Hi, when is the stock coming?

    Answer : [Re] Inquiry for the item from pri****

    Thank you for inquiry. We are sorry, there is no plan to stock replenishment. If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] Inquiry for the item from pri****

    Oh so sad you should bring it back. It's a very nice product and I want to buy again.

    Answer : [Re] Inquiry for the item from pri****

    Thank you very much for your message, we might be able to carry them again in the future. However it is not sure at this moment.
    Best regards,

  • Question : Inquiry for the item from T_p****Jan 17, 2018

    Can I buy shampoo only? Thanks.

    Answer : [Re] Inquiry for the item from T_p****

    Thank you for inquiry. Yes, you can buy only shampoo. Could you choose from option? If you have a question, please feel free to question. Many Thanks,

+View all Notice, FAQ, Q&A >>
★DIRECT SHIPPING FROM JAPAN★Epson Snoopy smart canvas watch/BEAGLE HUG series
★DIRECT SHIPPING FROM JAPAN★Epson Snoopy smart canvas watch/BEAGLE HUG series
Item Q&A
  • Question : 来自chw****会员的商品咨询。May 21, 2019

    I would like to know this price includes directly shipping from
    japan to Malaysia? No any hidden fees?

    Will the pictures on this watch be change automatically?

    Answer : [Re] 来自chw****会员的商品咨询。

    Thank you for inquiry. Shipping to Malaysia requires additional costs. Could you check it after you add to cart? You can see it. If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] 来自chw****会员的商品咨询。

    Is this the price?

    Disguise band is optional. If I don't buy it, the watch still has a watch band?

    Answer : [Re] 来自chw****会员的商品咨询。

    Thank you for inquiry. Yes, the band in the picture is included if you order item of picture.If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] 来自chw****会员的商品咨询。

    LAST QUESTION. IF I MAKE PAYMENT 23.05.19, HOW LONG CAN I GET THE WATCH?

    Answer : [Re] 来自chw****会员的商品咨询。

    LAST QUESTION. IF I MAKE PAYMENT 23.05.19, HOW LONG CAN I GET THE WATCH?

    Question : [Re] 来自chw****会员的商品咨询。

    Thank you for inquiry. It takes about 5-8 days from shipping. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from ken****May 14, 2019

    Hi can i check what is the difference between Begal hug and Peanuts sports version? :)

    Answer : [Re] Inquiry for the item from ken****

    Thank you for inquiry. You can check at option. Could you check option? The function is the same. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from jin****May 01, 2019

    Do you have:
    1) Many faces of Snoopy
    2) Snoopy Happy Dance
    And the price? Thanks.

    Answer : [Re] Inquiry for the item from jin****

    Thank you for inquiry. Do you have some pictures? Could you send them to us? We will check. If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] Inquiry for the item from jin****

    Happy Dance watch

    Answer : [Re] Inquiry for the item from jin****

    Many Faces of Snoopy watch

    Question : [Re] Inquiry for the item from jin****

    Thank you for inquiry. Oh, we can't sell them. Because they seem to be limited to real stores. Sorry. If you have any questions, please feel free to contact. Many Thanks,

    Answer : [Re] Inquiry for the item from jin****

    Noted. Thanks.

    Question : [Re] Inquiry for the item from jin****

    :)

  • Question : Inquiry for the item from 245****Feb 23, 2019

    Is there any English manual for this? If not can you provide support?
    Next would like to ask about the battery, are we able to make replacement for the battery when it wears out?

    Answer : [Re] Inquiry for the item from 245****

    Thank you for inquiry. It doesn't come with English manual. We are sorry, we don't have English manual. Yes, you can. When the battery wears out, please take it to the watch shop. If you have any questions, please feel to contact. Many Thanks,

    Question : [Re] Inquiry for the item from 245****

    Thanks for your reply. Would like to know do you have the love love Mickey and Minnie series in rose gold? If yes, how much would it cost?

    Answer : [Re] Inquiry for the item from 245****

    Thank you for inquiry. Could you send some pictures? We will check them. If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] Inquiry for the item from 245****

    Please see attached.. the one with the rose gold rim

    Answer : [Re] Inquiry for the item from 245****

    White strap

    Question : [Re] Inquiry for the item from 245****

    Thank you for inquiry. Yes, we can sell it. Price is $349,9 with free shipping. If you are ok with that, we will register it. If you have any questions, please feel free to contact. Many Thanks,

    Answer : [Re] Inquiry for the item from 245****

    Thanks for your reply. Will purchase next month.

    Question : [Re] Inquiry for the item from 245****

    :)

  • Question : Inquiry for the item from mer****Jan 09, 2019

+View all Notice, FAQ, Q&A >>
MUCOTA Adllura Aire Homecare Shampoo Conditioner BIG Bottle 700ml!
MUCOTA Adllura Aire Homecare Shampoo Conditioner BIG Bottle 700ml!
Item Q&A
  • Question : Inquiry for the item from joc****May 22, 2019

    Hi how do I apply the 50% off coupon?

    Answer : [Re] Inquiry for the item from joc****

    Thank you for inquiry. It is for only FINE JAPAN products. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from joc****May 22, 2019

    Hi how do I apply the 50% off coupon?

    Answer : [Re] Inquiry for the item from joc****

    Thank you for inquiry. It is for only FINE JAPAN products. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from wos****Jan 16, 2019

    Hi, I would like to check whick hair mask is suitable for people with fine, dry hair at the end and coloured hair?

    Answer : [Re] Inquiry for the item from wos****

    Thank you for inquiry. Could you check following site? This site can help you. If you have any questions, please feel free to contact. Many Thanks,

    https://wonect.life/mucota-adllura-aire-explainer-build-routine/

    Question : [Re] Inquiry for the item from wos****

    does the salon size comes with the plastic case?

    Answer : [Re] Inquiry for the item from wos****

    Thank you for inquiry. If you need the case, could you order from following site? If you have any questions, please feel free to contact. Many Thanks,

    https://www.qoo10.sg/item/BUY-40-FREE-SHIPPING-MUCOTA-ADLLURA-AIRE-SCENA-HOMECARE-SHAMPOO/525205975

  • Question : Order number 277515625, Incorrect priceOct 04, 2018

    Dear seller,
    I choose to buy 25g snow beauty 2018 (no refill).

    Regards,
    Helen Ng

    Answer : [Re] Order number 277515625, Incorrect price

    Hello, thank you for your kind understanding.
    We will ship the item without refill,
    Bests,

  • Question : Order number 277515625, Incorrect priceOct 04, 2018

    Dear seller,
    I choose to buy 25g snow beauty 2018 (no refill).

    Regards,
    Helen Ng

    Answer : [Re] Order number 277515625, Incorrect price

    Hello, thank you for your kind understanding.
    We will ship the item without refill,
    Bests,

+View all Notice, FAQ, Q&A >>
[1+1] ★QUEEN TAIWAN★ Kracie Lamellance Body Wash 4 types White/ Rose/ Aroma/ Oasis !
[1+1] ★QUEEN TAIWAN★ Kracie Lamellance Body Wash 4 types White/ Rose/ Aroma/ Oasis !
Item Q&A
  • Question : Inquiry for the item from 234****May 22, 2019

  • Question : Inquiry related delivery from Ivo****May 02, 2019

    Hi Seller,
    Currently I'm placing order from you on other items with this body wash but notice there is shipping fee. Can it be waived??
    Thanks

    Answer : [Re] Inquiry related delivery from Ivo****

    Thank you for inquiry. Could you check following site? We have changed shipping. If you have any questions, please fee free to contact. Many Thanks,

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=612209135

  • Question : 关于商品chi****会员的咨询。Feb 14, 2019

    请问沐浴露的有效期是到几时?

    Answer : [Re] 关于商品chi****会员的咨询。

    Thank you for inquiry. Could you check following? If you have any questions, please feel free to contact. Many Thanks,

    According to Japanese law, Japanese cosmetic products must have a shelf life more than 3 years.
    Therefore, if the product can be used for more than 3 years, it is not necessary to show the expiry date on the package.

    Generally speaking, the expiry date as below.
    Unopened: 3 years
    Opened: 3~6 months

  • Question : Inquiry related delivery from Rin****Nov 15, 2018

    Hi seller, I purchased order no.: 282609034 and 282609032 on 8 Nov. But only 282609032 was shipped out with tracking number after one week, 15 Nov. But there isn't any tracking number for 282609034. So may I know why there is a delay of shipment without informing the customer? Did 282609034 send out together with 282609032? Bought from you several times, but shipping services seems getting worse.

    Answer : [Re] Inquiry related delivery from Rin****

    Hello,
    Thank you for shopping.
    Both orders were shipped to already.
    Tracking number will be provided soon.
    Bests,

  • Question : Inquiry for the item from wai****Sep 22, 2018

    Hi seller can I order more than 1 bottle for the price of $9.90? Thinking of getting 4 bottles.

    Answer : [Re] Inquiry for the item from wai****

    Your time sale stated : 1 qty per person

    Question : [Re] Inquiry for the item from wai****

    Thank you for inquiry. We are sorry, this item is 1 qty per person. If you have any questions, please feel free to contact. Many Thanks,

+View all Notice, FAQ, Q&A >>
★BUY $90 FREE SHIPPING★ SUNTORY MILCOLLA Low molecular weight collagen×Milk ceramide Trusted Brand!
★BUY $90 FREE SHIPPING★ SUNTORY MILCOLLA Low molecular weight collagen×Milk ceramide Trusted Brand!
Item Q&A
  • Question : Inquiry for the item from may****May 22, 2019

    Hi seller can take 2 pkts per day?

    Answer : [Re] Inquiry for the item from may****

    Thank you for inquiry. I think you can take 2 pkts a day. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry related delivery from msa****May 20, 2019

  • Question : Inquiry related delivery from ala****May 10, 2019

  • Question : Inquiry from vou****May 05, 2019

  • Question : Inquiry for the item from pli****Apr 22, 2019

    For milcolla 30 sachet, when is the expiry date? If shipped to Malaysia Kuala Lumpur, how Long will it take?

    Answer : [Re] Inquiry for the item from pli****

    Thank you for inquiry. It is November 2019. It takes about 4-8 days from shipping. If you have any questions, please feel free to contact. Many Thanks,

+View all Notice, FAQ, Q&A >>
SHISEIDO Shampoo/ Treatment Adenovital/ Aqua Intensive/ Sleekliner/ Luminogenic/ Luminoforce/ Fuente
SHISEIDO Shampoo/ Treatment Adenovital/ Aqua Intensive/ Sleekliner/ Luminogenic/ Luminoforce/ Fuente
Item Q&A
  • Question : Inquiry for the item from joa****May 22, 2019

    Which shampoo is gd for permed hair?

    Answer : [Re] Inquiry for the item from joa****

    Thank you for inquiry. There seems to be no shampoo for perm. How is MUCOTA shampoo? If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from reb****Apr 21, 2019

    hi.can i.enquiry regarding the adenvotial 250ml will there be any restock?

    Answer : [Re] Inquiry for the item from reb****

    Thank you for inquiry. Oh, sorry. Could you check following site? It is in stock now. If you have any questions, please feel free to contact. Many Thanks,

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=427881926

    Question : [Re] Inquiry for the item from reb****

    ok.thank you.

    Answer : [Re] Inquiry for the item from reb****

    :)

    Question : [Re] Inquiry for the item from reb****

    can i also check.for the skeeliner treatment still got stock?

    Answer : [Re] Inquiry for the item from reb****

    Thank you for inquiry. Ah, yes we can sell it. but we need to make new page. Do you want the skeeliner treatment? If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] Inquiry for the item from reb****

    can i enquiry which treatment which suitable.for.dry and fizzy hair?

    Answer : [Re] Inquiry for the item from reb****

    Thank you for inquiry. Aqua intensive series is recommended. If you have any questions, please fee free to contact. Many Thanks,

    Question : [Re] Inquiry for the item from reb****

    aqua intensive got two type which is.suitable?

    Answer : [Re] Inquiry for the item from reb****

    Thank you for inquiry. I think "2" is good for you. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry from lpp****Apr 22, 2019

    Hi Seller , i gotten the Voucher for 50% off on above S$40 pruchase , i ordered 2 aqua shampoo refill ( 450ml each) , and it total to $72($25+$14 * 2 pkg) , but i wasn;t able to apply the discount , please advise how do i make use of the voucher ( only valid for 2 days)

    Answer : [Re] Inquiry from lpp****

    Thank you for inquiry. It is for only FINE JAPAN products. Could you check? If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from yok****Jan 18, 2019

  • Question : Inquiry for the item from lee****Jan 14, 2019

    Hi seller
    May I know Adenovital shampoo the expiry date for this batch .ty

    Answer : [Re] Inquiry for the item from lee****

    Thank you for inquiry. Could you check following? If you have any questions, please feel free to contact. Many Thanks,

    According to Japanese law, Japanese cosmetic products must have a shelf life more than 3 years.
    Therefore, if the product can be used for more than 3 years, it is not necessary to show the expiry date on the package.

    Generally speaking, the expiry date as below.
    Unopened: 3 years
    Opened: 3~6 months

+View all Notice, FAQ, Q&A >>
Marutai Ramen 10x SALE★ Qoo10 TOP SELLING Japanese Ramen★ Instant Ramen | BEST PRICE★
Marutai Ramen 10x SALE★ Qoo10 TOP SELLING Japanese Ramen★ Instant Ramen | BEST PRICE★
Item Q&A
  • Question : Inquiry for the item from gue****May 21, 2019

    Hello! Under item info, it says 10 Packs for $31 but the Q-price above states $35... which one is correct?

    Answer : [Re] Inquiry for the item from gue****

    Thank you for inquiry. Current price is $ 35. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from 244****Mar 20, 2019

    Hi seller,

    Can you please list one more Marutai Ramen - Sapporo Shoyu on sale in Qoo10 please?
    Attached is the pic of Sapporo Shoyu.

    Answer : [Re] Inquiry for the item from 244****

    Thank you for inquiry. Ok, we will check whither we can sell it. Please wait. If you have any questions, please feel free to contact. Many Thanks,

★BESTSELLER★ IPPUDO★SANTOUKA★SUMIRE★ Akamaru Shinaji Hakata Tonkotsu Pork Broth 4 Sets!! NEW CHOICES
★BESTSELLER★ IPPUDO★SANTOUKA★SUMIRE★ Akamaru Shinaji Hakata Tonkotsu Pork Broth 4 Sets!! NEW CHOICES
Item Q&A
  • Question : Inquiry for the item from reb****May 17, 2019

  • Question : Inquiry for the item from deh****May 20, 2019

  • Question : Inquiry for the item from yul****May 17, 2019

  • Question : Inquiry for the item from tra****May 17, 2019

    How come main page says 15.90 for a set of 4 but ur webpage shows 24.95??

    Answer : [Re] Inquiry for the item from tra****

    Thank you for inquiry. The campaign is over. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from pin****May 17, 2019

    May I know which ramen is non spicy? Please advise. Thanks.

    Answer : [Re] Inquiry for the item from pin****

    Thank you for inquiry. I think they are all spicy. If you have any questions, please feel free to contact. Many Thanks,

+View all Notice, FAQ, Q&A >>
★DIRECT SHIPPING FROM JAPAN★ CASIO G-shock Casual Wach GXW-56BB-1JF
★DIRECT SHIPPING FROM JAPAN★ CASIO G-shock Casual Wach GXW-56BB-1JF
Item Q&A
  • Question : Inquiry for the item from ard****May 20, 2019

    Hi
    Is this gxw56 japan domestic import model? Where is it made in please?

    Answer : [Re] Inquiry for the item from ard****

    Thank you for inquiry. This item is Japanese genuine.However, the producing country seems to be China. It is listed on the website of CASIO. If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] Inquiry for the item from ard****

    Thank you for your quick response to my query. I will consider the offer from your listing.

    Answer : [Re] Inquiry for the item from ard****

    :)

★BUY $90 FREE SHIPPING★LITS Moist Face Wash /Lotion / Essence/ All in 1 Gel/  Face Mask All series!!
★BUY $90 FREE SHIPPING★LITS Moist Face Wash /Lotion / Essence/ All in 1 Gel/ Face Mask All series!!
Item Q&A
  • Question : Inquiry for the item from sew****May 21, 2019

    Hi i saw your Question & answer that you do have the Lits Essence in gold color selling in $63.90, how to buy from you ? because its not in your selling list.

    Thanks
    Sew

    Answer : [Re] Inquiry for the item from sew****

    Thank you for inquiry. Could you check following site? We have added to option. If you have any questions, please feel free to contact. Many Thanks,

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=469987900

  • Question : Inquiry from ean****May 11, 2019

    Dear seller, do u selling Lits lift essense gold bottle?

    Answer : [Re] Inquiry from ean****

    If yes, how much per bottle?

    Question : [Re] Inquiry from ean****

    Thank you for inquiry. Yes, we can sell it. Price is $63.9. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from sel****Jun 22, 2018

    Hi, what’s is the difference between the blue and the gold bottled essence? Also it is to be used after toner like a serum before moisturizer? Thanks

    Answer : [Re] Inquiry for the item from sel****

    Hello,
    Thank you for your inquiry.
    The Gold line up is for anti-aging care.
    Best regards,

  • Question : Inquiry for the item from flu****May 05, 2018

  • Question : Inquiry for the item from lee****Sep 23, 2017

    Hi

    May I know what is shape moist rich lotion 150ml do to the skin? How to use? Is it under the brand of Lits?

    Answer : [Re] Inquiry for the item from lee****

    Thank you for inquiry. It spreads through the stratum corneum and moisturizes your skin. Yes, it is under the brand of Lits. If you have a question, please feel free to question. Many Thanks,

★FREE SHIPPING★ phiten Titanium Crystal Necklace! Directly Shipped from Japan!
★FREE SHIPPING★ phiten Titanium Crystal Necklace! Directly Shipped from Japan!
Item Q&A
  • Question : Inquiry for the item from mai****May 21, 2019

    Hi, I’m not able to see the picture of the product. Would you be able to post the picture of the item again?

    Answer : [Re] Inquiry for the item from mai****

    Thank you for inquiry. Could you check? If you have any questions, please feel free to contact. Many Thanks,

  • Question : what is the exact product?Jan 01, 2018

    hi

    I dont understand what is difference with the item in the link?

    https://www.qoo10.sg/item/PHITEN-FREE-SHIPPING-PHITEN-CRYSTAL-NECKLACE-DIRECTLY-SHIPPED-FROM/451805575?banner_no=1305330

    Answer : [Re] what is the exact product?

    Thank you for inquiry. We are sorry to keep you waiting. Difference is whether it is a necklace containing titanium. If you have a question, please feel free to question. Many Thanks,

★SALE★Japan Gals Pure 5 Essence Face Mask Series 30 sheets!! Collagen/ Placenta/ Hyaluronic Acid/ Ceramide!!
★SALE★Japan Gals Pure 5 Essence Face Mask Series 30 sheets!! Collagen/ Placenta/ Hyaluronic Acid/ Ceramide!!
Item Q&A
  • Question : Inquiry for the item from cle****May 20, 2019

    Are the 30 mask individually sealed in the box?

    Answer : [Re] Inquiry for the item from cle****

    Thank you for inquiry. They are in one bag. If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] Inquiry for the item from cle****

    do you mean the once open the pack all 30 masks will be exposed?

    Answer : [Re] Inquiry for the item from cle****

    Thank you for inquiry. Maybe you can seal it many times. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry from cle****May 21, 2019

    can shop coupon be used for this?

    Answer : [Re] Inquiry from cle****

    Thank you for inquiry. Shop coupon is for only FINE Japan. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from rca****Jan 18, 2019

    Thank you for the respond, yes I can see options.

    Answer : [Re] Inquiry for the item from rca****

    :)

  • Question : Inquiry for the item from rca****Jan 17, 2019

    Hi would like to inquire, which type is in blue packaging? I can’t understand japanese neither chinese. I used it before and it was good.

    Answer : [Re] Inquiry for the item from rca****

    Thank you for inquiry. Could you check option? Blue one is Hyaluronic Acid. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from Car****Dec 22, 2018

    When is the expiry date

    Answer : [Re] Inquiry for the item from Car****

    According to Japanese law, Japanese cosmetic products must have a shelf life more than 3 years.
    Therefore, if the product can be used for more than 3 years, it is not necessary to show the expiry date on the package.

    Generally speaking, the expiry date as below.
    Unopened: 3 years
    Opened: 3~6 months

+View all Notice, FAQ, Q&A >>
VALUE 8 PACKS ★ VEGGIE APPLI DETOX ENZYME GREEN JUICE DRINK
VALUE 8 PACKS ★ VEGGIE APPLI DETOX ENZYME GREEN JUICE DRINK
Item Q&A
  • Question : Inquiry for the item from Zoe****May 20, 2019

    Dear seller,
    May I know this is better to take before meal or after meal if wants to see a better result?

    Thanks

    Answer : [Re] Inquiry for the item from Zoe****

    Thank you for inquiry. I think it is before breakfast. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry related delivery from yf1****Dec 25, 2018

  • Question : Inquiry for the item from lec****Dec 11, 2018

    Can this be consumed at anytime of the day? Will it still be effective for health concern? Or must be taken right after meal for its effectiveness?

    Answer : [Re] Inquiry for the item from lec****

    Thank you for inquiry. Yes, you can drink anytime. I think that it is good to drink before breakfast. If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from jen****Dec 03, 2018

  • Question : URGENT_Shipping FeeOct 09, 2018

+View all Notice, FAQ, Q&A >>
★BUY $90 FREE SHIPPING★ TRANSINO 2 120 tablets/240tablets Whitening
★BUY $90 FREE SHIPPING★ TRANSINO 2 120 tablets/240tablets Whitening
Item Q&A
  • Question : Inquiry for the item from mac****May 20, 2019

  • Question : Inquiry for the item from sys****Nov 18, 2018

    If pigment lighten after taking 3 months, still need to continue taking this supplement ? How long term can we take this ? Thanks

    Answer : [Re] Inquiry for the item from sys****

    Hello,
    It is designed to take just for 8 weeks. Please stop taking it after 8 weeks.
    Best regards,

  • Question : Inquiry for the item from ang****Oct 10, 2018

  • Question : Inquiry for the item from kat****Sep 28, 2018

    Hi,

    What is the expiry date for the pills if I placed my order now? Thanks.

    Answer : [Re] Inquiry for the item from kat****

    Hello,
    120 tablets are 2020.10.
    Best regards,

  • Question : Inquiry for the item from ker****Jul 28, 2018

+View all Notice, FAQ, Q&A >>
★ SUNTORY Enherb Revitalize Shampoo / Extra Repair Conditioner for aging care!
★ SUNTORY Enherb Revitalize Shampoo / Extra Repair Conditioner for aging care!
Item Q&A
  • Question : Inquiry for the item from han****May 20, 2019

    Hi! Any restock for shampoo?

    Answer : [Re] Inquiry for the item from han****

    Thank you for inquiry. Oh, sorry. It is in stock now. Could you check following site? If you have any questions, please feel free to contact. Many Thanks,

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=584329784

  • Question : Inquiry for the item from Sha****Feb 01, 2019

  • Question : urgentMar 15, 2018

    hi may i know how much are the shampoo and conditioner? both 45.90 or each bottle 45.90? pls adv
    .

    Answer : [Re] urgent

    Thank you fro inquiry. each bottle is 45.90. Please check the option. If you have a question, please feel free to question. Many Thanks,

  • Question : Inquiry for the item from alb****Feb 22, 2018

    Hi

    May I know is it suitable for all types of hair, thinning hair?

    Can it helps yo stimulate hair growth?

    Answer : [Re] Inquiry for the item from alb****

    Thank you for inquiry. Yes, it is for thinning hair. This can help hair growth. If you have a question, please feel free to question. Many Thanks,

    Question : [Re] Inquiry for the item from alb****

    Thank you

    Answer : [Re] Inquiry for the item from alb****

    :)

  • Question : Inquiry related delivery from yvo****Jan 24, 2018

    I can't process the order. Do you ship to Singapore?

    Answer : [Re] Inquiry related delivery from yvo****

    Thank you for inquiry. Yes, we can ship to Singapore. Could you contact to Qoo10 customer center? If you have a question, please feel free to question. Many Thanks,