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Q & A Lists
Item Question & Answer
Electrolux EUM0500BD-SG 44L UltimateTaste 300 Mini Fridge WITH 1 YEAR WARRANTY
Electrolux EUM0500BD-SG 44L UltimateTaste 300 Mini Fridge WITH 1 YEAR WARRANTY
Item Q&A
MISTRAL MSWH15 Electric Storage Water Heater (15L)
MISTRAL MSWH15 Electric Storage Water Heater (15L)
Item Q&A
  • Question : Inquiry for the item from ckh002Sep 27, 2024

    How much to Include installation?

    Answer : [Re] Inquiry for the item from ckh002

    We have no shipping on qoo10 - you may call us at 63370801 if you wish to make purchase and installation . than you

  • Question : Inquiry for the item from glideouzMar 23, 2023

    What is the installation cost?

    Answer : [Re] Inquiry for the item from glideouz

    between 40 to 60 $

    Question : [Re] Inquiry for the item from glideouz

    Remove old storage tank

    Answer : [Re] Inquiry for the item from glideouz

    Yes can be done - the charges apply as per the job scope required .

IONA GLSF169-B/W 16" Stand / Tatami Fan (Black/White) WITH 1 YEAR WARRANTY
IONA GLSF169-B/W 16" Stand / Tatami Fan (Black/White) WITH 1 YEAR WARRANTY
Item Q&A
  • Question : Inquiry for the item from dlSep 23, 2024

  • Question : Inquiry for the item from SLFSep 17, 2024

    Do u have stock for black or white?

    Answer : [Re] Inquiry for the item from SLF

    we have stock for black colour we cant ship out from qoo10 - you can call me for more info- 63370801 - Jack

  • Question : Inquiry related delivery from chrisSep 11, 2024

    is this in stock? iona fan 16" stand, can i self collect? thanks!

    Answer : [Re] Inquiry related delivery from chris

    Hi Yes we have stock for black colour -1 last set - if you want please call us at 63370801 look for me my name is Jack and i can reserve the set for you . Thank You !

16 Inch Electric Table Fan GLTF160
16 Inch Electric Table Fan GLTF160
Item Q&A
  • Question : Inquiry for the item from cheannvillanuevaSep 25, 2024

    Is it possible to cancel my order and refund the payment? Coz its been 10 days already since the day I ordered. Thanks

    Answer : [Re] Inquiry for the item from cheannvillanueva

    Hi as Qoo10 portal to ship out or self collect does not work on our seller store , we are unable to process any order on Qoo10 . You may either buy directly from our store or call us at 63370801 for further help - Thank You . - Jack

    Question : [Re] Inquiry for the item from cheannvillanueva

    Unable to cancel as we can access the processing portal

Philips HD9316/03 Viva Collection Electric Kettle WITH 2 YEARS WARRANTY
Philips HD9316/03 Viva Collection Electric Kettle WITH 2 YEARS WARRANTY
Item Q&A
  • Question : Inquiry for the item from ohcochSep 23, 2024

    Do you have stock for this?

    Answer : [Re] Inquiry for the item from ohcoch

    Hi as Qoo10 portal to ship out or self collect does not work on our seller store , we are unable to process any order on Qoo10 . You may either buy directly from our store or call us at 63370801 for further help - Thank You . - Jack

  • Question : Inquiry related delivery from pika_quekOct 04, 2022

    Hi, I just placed my order last evening, can you kindly help to send out today as my current kettle is not working. thank you!

    Answer : [Re] Inquiry related delivery from pika_quek

    hi Buyer we will ship out today . thank You

    Question : [Re] Inquiry related delivery from pika_quek

    Thank you!

    Answer : [Re] Inquiry related delivery from pika_quek

    welcome

    Question : [Re] Inquiry related delivery from pika_quek

    May I check if qprime has collected the item?

    Answer : [Re] Inquiry related delivery from pika_quek

    Hi no they didnt show up yesterday but they will come and collect today . Thank You !

    Question : [Re] Inquiry related delivery from pika_quek

    Hi Qxpress just collected now :)

MISTRAL MSF040 16 INCH STAND FAN WITH 1 YEAR AGENT WARRANTY
MISTRAL MSF040 16 INCH STAND FAN WITH 1 YEAR AGENT WARRANTY
Item Q&A
  • Question : Inquiry related delivery from chocoholic02Sep 23, 2024

    Hi

    May I know if I order today when will you be able to ship the fan? Thank you!

    Answer : [Re] Inquiry related delivery from chocoholic02

    Hi as Qoo10 portal to ship out or self collect does not work on our seller store , we are unable to process any order on Qoo10 . You may either buy directly from our store or call us at 63370801 for further help - Thank You . - Jack

    Question : [Re] Inquiry related delivery from chocoholic02

    Ok. Thank you!

    Answer : [Re] Inquiry related delivery from chocoholic02

    welcome

Electrolux Portable Induction Cooktop ETD29PKB (2000W) Induction Cooker WITH 2 YEAR WARRANTY
Electrolux Portable Induction Cooktop ETD29PKB (2000W) Induction Cooker WITH 2 YEAR WARRANTY
Item Q&A
  • Question : Inquiry for the item from TCPSep 21, 2024

    Do you still have stock for rhis induction cooker? Does it include Pot? Shipped by Qoo10/ Qxpress?

    Answer : [Re] Inquiry for the item from TCP

    no more stock - sorry

Mistral MIC-2001 Induction Cooker with Pot(Black)
Mistral MIC-2001 Induction Cooker with Pot(Black)
Item Q&A
  • Question : Inquiry for the item from TCPSep 21, 2024

    Do you still have stock for this induction cooker? Shipped by Qoo10/ Qxpress?

    Answer : [Re] Inquiry for the item from TCP

    Hi as Qoo10 portal to ship out or self collect does not work on our seller store , we are unable to process any order on Qoo10 . You may either buy directly from our store or call us at 63370801 for further help - Thank You . - Jack

  • Question : Inquiry for the item from sandyouSep 18, 2024

Mayer MMIC2001 2000W Induction Cooker WITH 1 YEAR WARRANTY
Mayer MMIC2001 2000W Induction Cooker WITH 1 YEAR WARRANTY
Item Q&A
  • Question : Inquiry for the item from TCPSep 21, 2024

    Do you still have stock for this induction cooker? Shipped by Qoo10/ Qexpress?

    Answer : [Re] Inquiry for the item from TCP

    Hi as Qoo10 portal to ship out or self collect does not work on our seller store , we are unable to process any order on Qoo10 . You may either buy directly from our store or call us at 63370801 for further help - Thank You . - Jack

  • Question : Inquiry for the item from mistileeSep 19, 2024

    can use any pot? or only specific type?

    Answer : [Re] Inquiry for the item from mistilee

    Hi - this is induction cooker - only certain type of pots can use - also they provide 1 free pot -

    also take note -
    Hi as Qoo10 portal to ship out or self collect does not work on our seller store , we are unable to process any order on Qoo10 . You may either buy directly from our store or call us at 63370801 for further help - Thank You . - Jack

  • Question : Inquiry for the item from ggttanJan 02, 2023

    Hi mistral mic2001 comes with the pot?

    Answer : [Re] Inquiry for the item from ggttan

    Hi yes it does come with the pot . Thank You !

    Question : [Re] Inquiry for the item from ggttan

    Hi, May I know the pot size? Diameter and depth?

    Answer : [Re] Inquiry for the item from ggttan

    Hi sorry nothing stated on the pot size .. our sets are all sealed and brand new we unable to open to check this sorry. thank you

    Question : [Re] Inquiry for the item from ggttan

    Hi, it’s ok. Thank you.

    Answer : [Re] Inquiry for the item from ggttan

    welcome

CEER W14 UHF Single Channel Wireless Microphone Handheld 50 Meters Chargeable Receiver Dynamic Mic
CEER W14 UHF Single Channel Wireless Microphone Handheld 50 Meters Chargeable Receiver Dynamic Mic
Item Q&A
  • Question : Inquiry for the item from yxxgSep 21, 2024

    Available?

    Answer : [Re] Inquiry for the item from yxxg

    Yes available - Hi as Qoo10 portal to ship out or self collect does not work on our seller store , we are unable to process any order on Qoo10 . You may either buy directly from our store or call us at 63370801 for further help - Thank You . - Jack

Mayer MMPC6062A 6L Pressure Cooker WITH 1 YEAR WARRANTY
Mayer MMPC6062A 6L Pressure Cooker WITH 1 YEAR WARRANTY
Item Q&A
  • Question : Inquiry for the item from Sulina62Sep 20, 2024

    Are you still selling here at Q0010

    Answer : [Re] Inquiry for the item from Sulina62

    Hi as Qoo10 portal to ship out or self collect does not work on our seller store , we are unable to process any order on Qoo10 . You may either buy directly from our store or call us at 63370801 for further help - Thank You . - Jack

    Question : [Re] Inquiry for the item from Sulina62

    Thank you for your reply.

    Answer : [Re] Inquiry for the item from Sulina62

    welcome

Mistral MSF1673 16 Inch Stand Fan WITH 1 YEAR WARRANTY
Mistral MSF1673 16 Inch Stand Fan WITH 1 YEAR WARRANTY
Item Q&A
  • Question : Inquiry for the item from horizonedSep 19, 2024

    Still accept purchase ?

    Answer : [Re] Inquiry for the item from horizoned

    Hi as Qoo10 portal to ship out or self collect does not work on our seller store , we are unable to process any order on Qoo10 . You may either buy directly from our store or call us at 63370801 for further help - Thank You . - Jack

Philips S1301/02 Series 1000 Electric Shaver WITH 2 YEAR WARRANTY
Philips S1301/02 Series 1000 Electric Shaver WITH 2 YEAR WARRANTY
Item Q&A
Philips HD2350/80 5000 Series Sandwich Maker  WITH 2 YEARS WARRANTY
Philips HD2350/80 5000 Series Sandwich Maker  WITH 2 YEARS WARRANTY
Item Q&A
  • Question : Inquiry for the item from tSep 15, 2024

    Is item available for self collection?

    Answer : [Re] Inquiry for the item from t

    Hi Yes but please come directly . You may call us 1st at 63370801 - Look for Jack . Thank you !

    Question : [Re] Inquiry for the item from t

    Sorry, I just like to order via qoo10, as I have qmoney to clear. Are you still fulfilling qoo10 order?

    Answer : [Re] Inquiry for the item from t

    Hi as Qoo10 portal to ship out or self collect does not work on our seller store , you may either buy directly from our store or call us at 63370801 for further help - Thank You . - Jack

    Question : [Re] Inquiry for the item from t

    Ok.thk.

    Answer : [Re] Inquiry for the item from t

    thank you !

Casio Travel Alarm Clock TQ-140 | TQ-141 | TQ-142 |
Casio Travel Alarm Clock TQ-140 | TQ-141 | TQ-142 |
Item Q&A
  • Question : Inquiry for the item from TBreSep 16, 2024

    Hi, TQ142 comes with light?
    How to indicate self-collection so that the delivery charge doesn’t get added to the total price?

    Answer : [Re] Inquiry for the item from TBre

    What about TQ140 and TQ141, do they also comes with light?

    Question : [Re] Inquiry for the item from TBre

    Hi as Qoo10 portal to ship out or self collect does not work on our seller store , you may either buy directly from our store or call us at 63370801 for further help - Thank You . - Jack

  • Question : Inquiry for the item from TanJul 30, 2024

    What is the battery type for tq-141 and is it a silent/non ticking clock?

    Answer : [Re] Inquiry for the item from Tan

    it's AA battery .. its ticking clock but you can't hear the ticking - it's a casio

Philips D2701B/90 Cordless phone WITH 1 YEAR WARRANTY
Philips D2701B/90 Cordless phone WITH 1 YEAR WARRANTY
Item Q&A
Iona GLSC600 6L Purple Clay Auto Slow Cooker with Double Boiler 1 YEAR WARRANTY
Iona GLSC600 6L Purple Clay Auto Slow Cooker with Double Boiler 1 YEAR WARRANTY
Item Q&A
  • Question : Inquiry for the item from yousurelycandoit2Sep 16, 2024

    Hi pls advise if you still selling this iona 6L slow cooker? Still able to accept, fulfill and deliver order? Appreciate your reply soonest. Thanks.

    Answer : [Re] Inquiry for the item from yousurelycandoit2

    we are seling however you may call us at 63370801 - Look for Jack for more information . Thank you !

  • Question : Inquiry for the item from teoleehongOct 15, 2023

MAYER  MMAF80 3.2L Air Fryer
MAYER MMAF80 3.2L Air Fryer
Item Q&A
Panasonic F-407YSN 16" Stand Fan WITH 1 YEAR WARRANTY
Panasonic F-407YSN 16" Stand Fan WITH 1 YEAR WARRANTY
Item Q&A
Panasonic eneloop AAA Rechargeable Battery Pack of 4 ( BK-4MCCE-4BT )
Panasonic eneloop AAA Rechargeable Battery Pack of 4 ( BK-4MCCE-4BT )
Item Q&A
  • Question : Inquiry for the item from germaineteoh1Aug 31, 2024

  • Question : Inquiry for the item from sgpinkypicturesDec 26, 2023

    Are these batch of Eneloop batteries you selling new batch of stocks?

    Answer : [Re] Inquiry for the item from sgpinkypictures

    Hi these batteries there are no new batch productions anymore - but they usually start date of usage from the 1st charge you use and guranteed to be able to be used for a number of years - no compliants on the quality whatsover . Thank you !

  • Question : Inquiry for the item from bNov 18, 2022

    Hello seller, just to confirm you have stock for AAA battery? May I know how fast can you ship the item? Thank you.

    Answer : [Re] Inquiry for the item from b

    hi yes have stock thank you

    Question : [Re] Inquiry for the item from b

    Hi, is this batch still made in japan? I see the reviews packaging is different from your photos.

    Answer : [Re] Inquiry for the item from b

    yes the packaging has been changed by Panasonic ...

    Question : [Re] Inquiry for the item from b

    Its made in china now? I see the production date is 2016.

    Thanks for helping.

    Answer : [Re] Inquiry for the item from b

    yes correct made in China under Pnasonic Japan .. production date is 2016 but they are good to use completely

Philips DST1040/30 1000 Series Steam Iron WITH 2 YEARS WARRANTY
Philips DST1040/30 1000 Series Steam Iron WITH 2 YEARS WARRANTY
Item Q&A
  • Question : Inquiry related delivery from kchuan_903Sep 09, 2024

MISTRAL MHV998R 10 Inch High Velocity Fan with Remote Control
MISTRAL MHV998R 10 Inch High Velocity Fan with Remote Control
Item Q&A
  • Question : Inquiry for the item from GanSep 08, 2024

    Hi, my previous order got cancelled. Is it Q10 shipping problem? Can I order again and do self pickup?

    Answer : [Re] Inquiry for the item from Gan

    Hi 👋 please do not order yet I will need to check the stock and get back to you on Monday ( tommorrrow ) . Thank You

Panasonic Multi-function Fuzzy Logic Rice Cooker SR-CX188 WITH 1 YEAR WARRANTY
Panasonic Multi-function Fuzzy Logic Rice Cooker SR-CX188 WITH 1 YEAR WARRANTY
Item Q&A
  • Question : Inquiry for the item from Maxxxx1Sep 05, 2024

    1.8 liters ? Can cook porridge ?

    Answer : [Re] Inquiry for the item from Maxxxx1

    yes 1.8 L .. yes can cook porridge

Panasonic MX-AC210SWUA Mixer Grinder WITH 90 DAYS STORE WARRANTY
Panasonic MX-AC210SWUA Mixer Grinder WITH 90 DAYS STORE WARRANTY
Item Q&A
  • Question : Inquiry from SsAug 31, 2024

    Do you carry toyomi wet and dry grinder

    Answer : [Re] Inquiry from Ss

    no sorry we dont !

Toshiba Brown Constant Temperature System Electric Water Heater TWH33EXNSG(T) with 1 YEAR WARRANTY
Toshiba Brown Constant Temperature System Electric Water Heater TWH33EXNSG(T) with 1 YEAR WARRANTY
Item Q&A
Philips S5880/20 Series 5000 Wet & Dry Electric Shaver WITH 2 YEAR WARRANTY
Philips S5880/20 Series 5000 Wet & Dry Electric Shaver WITH 2 YEAR WARRANTY
Item Q&A
Texas Instruments TI-Nspire-CX-II-CAS CAS Advance Graphing Calculators WITH 1 YEAR WARRANTY
Texas Instruments TI-Nspire-CX-II-CAS CAS Advance Graphing Calculators WITH 1 YEAR WARRANTY
Item Q&A
  • Question : Inquiry from minareuJul 28, 2024

    The calculator stopped working after 6 months and the warranty hasn’t expired, so can we get a replacement? The photo of the recipt is attatched.

    Answer : [Re] Inquiry from minareu

    Hi Buyer - you may call the service center at 63370801 - there is no replacement it will be repar / warranty - you will need to send it to the service center - Thank you !

Casio Analog IQ-05 Black/White Resin Wall Clock WITH 6 MONTHS SHOP WARRANTY
Casio Analog IQ-05 Black/White Resin Wall Clock WITH 6 MONTHS SHOP WARRANTY
Item Q&A
  • Question : Inquiry for the item from aikinglimJul 19, 2024

    Is the second hand move in a continuous sweep or ticking? Tks

    Answer : [Re] Inquiry for the item from aikinglim

    hi should be ticking . thank you

  • Question : Inquiry for the item from ixie63Nov 19, 2023

    Hi Seller,

    Would like to know whether the clock cover is glass or plastic. Please advise. Thanks.

    Answer : [Re] Inquiry for the item from ixie63

    Its High Quality plastic . Thank you !

Audio Blast AK-22 Profesional Wireless Microphone System WITH 1 YEAR WARRANTY
Audio Blast AK-22 Profesional Wireless Microphone System WITH 1 YEAR WARRANTY
Item Q&A
  • Question : Inquiry for the item from jasonwsmJul 17, 2024

  • Question : Inquiry for the item from jasonwsmJul 17, 2024

  • Question : Inquiry related delivery from jasonwsmJul 14, 2024

    Self collection available?

    Answer : [Re] Inquiry related delivery from jasonwsm

    yes can ..when ordering select store pick up !

    Question : [Re] Inquiry related delivery from jasonwsm

    For delivery, How soon can I receive the item please

    Answer : [Re] Inquiry related delivery from jasonwsm

    order today we ship out tommorrow u should recieve it on Tuesday .

    Question : [Re] Inquiry related delivery from jasonwsm

    Your store at high street open today? So that I can pick up today.

    Answer : [Re] Inquiry related delivery from jasonwsm

    Do your store open today so that I can pick up later afternoon?

    Question : [Re] Inquiry related delivery from jasonwsm

    We are located at No 1 North Bridge Road #02-33 High Street Centre Singapore 179094 Tel : 63370801 Monday to Friday 10 am 6 pm Saturday 10 am to 1 pm .. Closed on Sundays and public holidays. Payment is Cash or Paynow Transfer . Thank You

    Answer : [Re] Inquiry related delivery from jasonwsm

    OK I order now and self collection tomorrow. Thanks. Payment on collection right.

    Question : [Re] Inquiry related delivery from jasonwsm

    OK I order now and self collection tomorrow. Thanks. Payment on collection right.

    Answer : [Re] Inquiry related delivery from jasonwsm

    yes can pay on collection .thank you see you tommorrow

    Question : [Re] Inquiry related delivery from jasonwsm

    Hi, I saw many locations to pick up the goods. But do not have the address for High street

    Answer : [Re] Inquiry related delivery from jasonwsm

    Hi can I just come to your store and buy instead of order online which I not sure how to do the self collection because there are many locations to pick up but your address not indicated.

    Question : [Re] Inquiry related delivery from jasonwsm

    yes u can come to our store below and pay at the store and collect ..below is our store address

    Answer : [Re] Inquiry related delivery from jasonwsm

    OK thank, please ensure the item in store

    Question : [Re] Inquiry related delivery from jasonwsm

    it is in store thank you

  • Question : Inquiry from jasonwsmJul 14, 2024

JVC MX-DN300 2.2 150 watt Mini DVD HI-FI System WITH BLUETOOTH
JVC MX-DN300 2.2 150 watt Mini DVD HI-FI System WITH BLUETOOTH
Item Q&A
  • Question : Inquiry for the item from saiJun 30, 2024

    Do you have this model? Jvc

    Answer : [Re] Inquiry for the item from sai

    no more since 3 years .. we have the Pionner model XRSM 410 DVH .. you need the link?

  • Question : Inquiry for the item from Kdexter962Oct 23, 2023

    Hi is this product still available

    Answer : [Re] Inquiry for the item from Kdexter962

    nope its out of stock - we have the pioneer XRSM - 410 DVH . Thank you !