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Item Question & Answer
Chanamu S C Leave-in Treatment (125ML) ★ Tea Tree Oil ★ Made in Korea ★ DRY AND DAMAGED HAIR
Chanamu S C Leave-in Treatment (125ML) ★ Tea Tree Oil ★ Made in Korea ★ DRY AND DAMAGED HAIR
Item Q&A
  • Question : Inquiry for the item from ali****May 09, 2019

    Hi can I check if its two bottles for $38? And can the S one be used for permed hair?

    Answer : [Re] Inquiry for the item from ali****

    Dear customer,



    It's $38 for 1 bottle. We have checked the item page and realised that the options were incorrect and have fixed that. We apologise for the inconvenience.



    Yes, the S one can be used for permed hair too, if you want to smooth it. We do suggest using C if you want to maintain your curls throughout the day. We hope this answers your question. :) Have a good day

    .
    (May 10, 2019 13:19)

  • Question : Inquiry related delivery from not****Aug 12, 2018

    Hi , isn’t purchase above $50, free shipping?

    Answer : [Re] Inquiry related delivery from not****

    Diffrent product has diffrent term n condition of Shipping fee charge.
    Chanamu None wash treatment is Free shipping while promotion period. Thank you

  • Question : Inquiry for the item from cry****Aug 09, 2018

    Dear Seller,
    is this straughtening treatment suitable for combination to oily scalp?
    do u aviod the scalp during application?
    how many times per week do u use this treatment?
    thanks

    Answer : [Re] Inquiry for the item from cry****

    BTW, whats the expiry date?

    Question : [Re] Inquiry for the item from cry****

    thank you for your enquiry. you dont have to worry for your scalp becauce of tea tree ingredient.
    you can use every days for this product^^.
    expiry date is very long. should be around 3 yr. tomorrow let me get back to you again exact date. thank you!

  • Question : Inquiry for the item from cry****Aug 07, 2018

    Dear Seller,
    the pdt has colour save properties, but i didnt dye my hair nor straighten or curl it. So can i still use the straightening treatment? Is this for hair not sculp? currently, im using leave in conditioner and essential oil alternatively on the hair not the sculp, so how do i juggle? pls advise.
    thanks.

    Answer : [Re] Inquiry for the item from cry****

    Yes. you can use "straightening"
    When you use this products, you dont need any other products to apply. its very effective and you can feel smooth with only 1 product.

  • Question : Inquiry for the item from rt_****Jul 25, 2018

    Hi
    May I know if this a treatment or hair straightener?

    Answer : [Re] Inquiry for the item from rt_****

    Yes if your hair is straight hair and you want to make it softer, calm and brighter, you can apply straightening type on hair 😁

    Question : [Re] Inquiry for the item from rt_****

    Hi mine was rebonded hair. So can I use it?

    Answer : [Re] Inquiry for the item from rt_****

    Yes Perfect for it ^^ 😁

    Question : [Re] Inquiry for the item from rt_****

    Thanks so much. Will buy one and try😀

    Answer : [Re] Inquiry for the item from rt_****

    Already inquiries replied. Thank you.

+View all Notice, FAQ, Q&A >>
★ KÉRASTASE ★ SPECIFIQUE CURE ANTI APAISANTE INTENSE 12 X 6ml ★ TREATMENT TO  SMOOTH SCALP
★ KÉRASTASE ★ SPECIFIQUE CURE ANTI APAISANTE INTENSE 12 X 6ml ★ TREATMENT TO SMOOTH SCALP
Item Q&A
  • Question : Inquiry for the item from nor****May 07, 2019

    Hi is this a leave in tonic treatment or must wash after application?

    Answer : [Re] Inquiry for the item from nor****

    Dear customer,



    This is a leave-in tonic treatment. Apply the Kerastase Specifique Cure Apaisante on the dry scalp.

    Massage it gently over and through the hair. Do not rinse it out. For the best result, apply the course 3 times a week during the 4-week treatment. We hope this helps with your enquiry. :) Have a good day
    /
    (May 08, 2019 11:35)

    Question : [Re] Inquiry for the item from nor****

    Okay. Can this be used for oily / hair thinning?

    Answer : [Re] Inquiry for the item from nor****

    Dear customer,

    This leave-in tonic treatment is primarily for soothing scalp irritation. We recommend to look at other products within Kerastase product range for anti-oiliness and strengthening hair, such as Anti Chute.

    Here's a link to the listing: https://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=547554031

    Here's the application process: Apply 3 times a week for 6 weeks to dry or towel-dried hair. One dose equals one application. Distribute onto the scalp section by section. Massage with fingertips. Proceed with usual styling, no rinse required.

    If you would like to try out brands other than Kerastase, we recommend Olivetta for their shampoo, which is good for reducing scalp irritation too.

    https://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=545828143

    Hope this helped your enquiry. :) Is there anything we can help you with?

    Question : [Re] Inquiry for the item from nor****

    Thanks so much for the helpful advice & info. I'll take a look at the products mentioned.

    Answer : [Re] Inquiry for the item from nor****

    We're glad to be of help to you. :) Have a great week ahead!

★ KÉRASTASE ★ SPECIFIQUE CURE ANTI CHUTE INTENSE (42Pcs X 6ml) ★
★ KÉRASTASE ★ SPECIFIQUE CURE ANTI CHUTE INTENSE (42Pcs X 6ml) ★
Item Q&A
  • Question : Inquiry for the item from nor****May 07, 2019

    Hi is this a leave in treatment tonic or must wash upon application?

    Answer : [Re] Inquiry for the item from nor****

    Hi, we have answered this enquiry in another message. :)

    Question : [Re] Inquiry for the item from nor****

    Thank u

    Answer : [Re] Inquiry for the item from nor****

    We're glad to be of help. :)

KERASTASE/ Densifique Bain Densite Homme (1000ml) ★ Shampoo For MEN★
KERASTASE/ Densifique Bain Densite Homme (1000ml) ★ Shampoo For MEN★
Item Q&A
  • Question : Inquiry related delivery from 233****Apr 22, 2019

    Hi Kindly advice when you be shipping out the order (Cart no. 126383491). Actually I can come to collect the items from your office at Tagore Thanks

    Regards

    Kaine

    Answer : [Re] Inquiry related delivery from 233****

    Dear customer,



    We have packed your order and are currently awaiting for courier pickup. If you are able to collect the items from our Tagore Office, you can drop by during the opening hours, Mon - Fri 9am - 6pm.



    Here is the address for your reference:

    421 Tagore Industrial Avenue, Tagore 8, #03-32, 787805



    With regards

    .
    (Apr 24, 2019 11:09)

★ BOUNCE ROOTS VOLUME PACKAGE ★ E-SERVICE VOUCHER ★ KOREAN HAIR SALON ★
★ BOUNCE ROOTS VOLUME PACKAGE ★ E-SERVICE VOUCHER ★ KOREAN HAIR SALON ★
Item Q&A
  • Question : Inquiry for the item from tif****Apr 12, 2019

  • Question : Inquiry for the item from nor****Mar 22, 2018

    Hi will this be done on the whole hair?

    Answer : [Re] Inquiry for the item from nor****

    Hi
    Thank you for your enquiry.
    Its for only your hair roots part to be volume up.
    Thank you!

    Question : [Re] Inquiry for the item from nor****

    Can this be done on hair that's been rebonded for about 2 months? I had my hair rebonded and even though I asked for volume rebond, my hair still looks flat & stiff. Hair length about ear length only, very short Bob.

    Answer : [Re] Inquiry for the item from nor****

    Already inquiries replied. Thank you.

★ LOREAL ★ HAIR MAGIREL ★ SELF DYE
★ LOREAL ★ HAIR MAGIREL ★ SELF DYE
Item Q&A
  • Question : Inquiry for the item from j.p****Apr 04, 2019

    Is this item still available?

    Answer : [Re] Inquiry for the item from j.p****

    Dear customer,

    Yes, it is still available! Do note the colors that you want in the seller's memo. Thank you and have a nice day. :)

    Question : [Re] Inquiry for the item from j.p****

    Thank you for ur reply..can I check do u have color in 4.26.

    Answer : [Re] Inquiry for the item from j.p****

    Hi,

    We have checked our stocks and we have it in 4.26 colour. Is there anything else I can help you with? :) Have a good day

    Question : [Re] Inquiry for the item from j.p****

    Hi seller..as for the price is it 3 tubes for $36 ..if yes can I choose the col? Can help to check do u have color-4.20, 4.26 n 4.56, thank u ..

    Answer : [Re] Inquiry for the item from j.p****

    Hi, yes, it is 3 tubes for $36. Sure, do leave the colour choices in the seller's memo on your order and we will send you your chosen colours. I hope this answers your question. Have a good day. :)

    Question : [Re] Inquiry for the item from j.p****

    Thank u for ur fast response ..I will make my order today n hope u can help to process it.

    Answer : [Re] Inquiry for the item from j.p****

    Hi,



    Thank you for your prompt reply too! Sure, we will get to it. Have a good day. :)

    .
    (Apr 24, 2019 11:09)

  • Question : Inquiry for the item from jes****Oct 20, 2018

  • Question : Inquiry for the item from jes****Oct 11, 2018

  • Question : Inquiry for the item from jam****Oct 05, 2017

★ MILBON ★ DEESSES NEU DUE SILKYLUXE HAIR NUTRIENT 200g ★ FOR FINE HAIR THAT TANGLES
★ MILBON ★ DEESSES NEU DUE SILKYLUXE HAIR NUTRIENT 200g ★ FOR FINE HAIR THAT TANGLES
Item Q&A
  • Question : Inquiry for the item from pri****Mar 20, 2019

★ OLIVETTA 3 STEP + 1 TREATMENT PACKAGE ★ E-SERVICE VOUCHER ★ KOREAN HAIR SALON ★
★ OLIVETTA 3 STEP + 1 TREATMENT PACKAGE ★ E-SERVICE VOUCHER ★ KOREAN HAIR SALON ★
Item Q&A
  • Question : Inquiry for the item from cha****Mar 17, 2019

    Is this for long hair?

    Answer : [Re] Inquiry for the item from cha****

    Dear customer

    Yes, this treatment can be done on long hair. :) Have a good day.

★ LADIES CUT ★ KOREAN BEAUTY SALON ★ KOREAN HAIR CUT ★DESIGNER CUT ★
★ LADIES CUT ★ KOREAN BEAUTY SALON ★ KOREAN HAIR CUT ★DESIGNER CUT ★
Item Q&A
  • Question : Inquiry for the item from Ble****Feb 12, 2019

★BEST SELLING★ OLAPLEX NO.3 HAIR TREATMENT (100ml) ★ HAIR CARE
★BEST SELLING★ OLAPLEX NO.3 HAIR TREATMENT (100ml) ★ HAIR CARE
Item Q&A
  • Question : Inquiry for the item from 238****Feb 13, 2019

  • Question : Inquiry for the item from ade****Oct 21, 2018

    What is the expiry date?

    Answer : [Re] Inquiry for the item from ade****

    Our new batch is coming for mid-late 2019 expiration date

  • Question : Inquiry for the item from pin****Sep 29, 2018

    I don't need the clips at all. But if i choose none, it keeps indicating that item out of stocks

    Answer : [Re] Inquiry for the item from pin****

    I've been a repeat buyer but your lack of service simply puts me off. I'll cancel my request.

    Question : [Re] Inquiry for the item from pin****

    Dear customer, thank for your feedback. We will work on our customer service as we look ahead.

    Regarding your inquiry, this is because we are finishing our Olaplex stocks and the last ones have been packed already with the pin.

  • Question : Inquiry for the item from tee****Sep 30, 2018

    Hi seller, why option 2 the 'none' option is cancelled. That mean I have to buy the hair clip?

    Answer : [Re] Inquiry for the item from tee****

    We have 3 remaining at our office that have been packed with hair clips

  • Question : exp dateSep 18, 2018

    when is the expdate ?

    Answer : [Re] exp date

    December 2018

+View all Notice, FAQ, Q&A >>
★MILBON DEESSES MU (4TH / 4TH+ / 4THX)★ TREATMENT (4 tube x 9g each) ★
★MILBON DEESSES MU (4TH / 4TH+ / 4THX)★ TREATMENT (4 tube x 9g each) ★
Item Q&A
  • Question : Inquiry for the item from min****Jan 22, 2019

    Is this a leave on treatment or rinse off treatment? No instructions provided in the package and on your listing.

    Answer : [Re] Inquiry for the item from min****

    Dear customer,

    This product is a rinse off treatment. After shampooing, apply 4TH from hair ends and let sit for 10-15mins, before rinsing off and blow dry as normal. Make sure that hair is 80-90% dry before applying 4TH. You can use it once a week or as needed. We hope that this answers your question. Have a good day. :)

  • Question : Inquiry for the item from Twi****Oct 11, 2018

  • Question : Inquiry for the item from myc****Oct 06, 2018

  • Question : Shipping FeeSep 30, 2018

  • Question : Mu4+Jul 13, 2018

    Hi May I know the product made in where?

    Answer : [Re] Mu4+

    made in Milbon thailand. thank you

    Question : [Re] Mu4+

    Thank you for the reply

    Answer : [Re] Mu4+

    replied

+View all Notice, FAQ, Q&A >>
★ ALOE PERM LOTION ★ NEUTRALIZER 1 SET ★
★ ALOE PERM LOTION ★ NEUTRALIZER 1 SET ★
Item Q&A
★ KÉRASTASE ★ SPECIFIQUE DERMO CALM BAIN VITAL 250ml ★ SOOTHING SHAMPOO
★ KÉRASTASE ★ SPECIFIQUE DERMO CALM BAIN VITAL 250ml ★ SOOTHING SHAMPOO
Item Q&A
  • Question : Inquiry for the item from thi****Dec 12, 2018

    Is this good for coloured treated hair ?

    Answer : [Re] Inquiry for the item from thi****

    Hi,



    Thanks for sending in this inquiry. In order to better assist you, may we ask for more details in regards to colour treated hair? What sort of results are you hoping to achieve? Thank you and have a good day. :)

    .
    (Dec 21, 2018 13:38)

★ LANZA HEALING NOURISH STIMULATING CONDITIONER (FOR THIN LOOKING HAIR) 250ml
★ LANZA HEALING NOURISH STIMULATING CONDITIONER (FOR THIN LOOKING HAIR) 250ml
Item Q&A
★ VOLUME MAGIC REBONDING ★ KOREAN HAIR SALON ★ DESIGNER PERM ★ KOREAN PERM
★ VOLUME MAGIC REBONDING ★ KOREAN HAIR SALON ★ DESIGNER PERM ★ KOREAN PERM
Item Q&A
  • Question : Inquiry for the item from fio****Oct 14, 2018

    Fixed price regardless length?

    Answer : [Re] Inquiry for the item from fio****

    Yep! If you sign up on our website, you can get 60 dollars off with the digital voucher while it lasts

    Question : [Re] Inquiry for the item from fio****

    Hi notice the voucher expire tml. But I can only make a visit this weeek isit still valid?

    Answer : [Re] Inquiry for the item from fio****

    Please text 9710 9059 with your requested booking and we will let the receptionist know of this arrangement for you to use it by 21st of October. Is that okay?

★ OLAPLEX ★ 3-PIECES TREATMENT SET (NO.1 X 1 + NO.2 X 2 525ml EACH) ★ PROFESSIONAL HAIR CARE ★
★ OLAPLEX ★ 3-PIECES TREATMENT SET (NO.1 X 1 + NO.2 X 2 525ml EACH) ★ PROFESSIONAL HAIR CARE ★
Item Q&A
  • Question : Olaplex No.1Sep 20, 2018

    Hi there, do you sell Olaplex no. 1 alone as I just need to buy the No.1?
    Thanks!

    Answer : [Re] Olaplex No.1

    Sorry we don’t sell no. 1 as a standalone

  • Question : expireSep 04, 2018

    Hi Seller, when will the olaples products expire? thks

    Answer : [Re] expire

    Dec 2018 :)

  • Question : Inquiry for the item from dor****Jul 06, 2018

  • Question : Inquiry for the item from sor****May 25, 2018

    do u have a travel set?(smaller size)

    Answer : [Re] Inquiry for the item from sor****

    Already inquiries replied. Thank you.

  • Question : Inquiry for the item from sor****May 25, 2018

    Hi seller, can i check if these items are instock in singapore?

    Answer : [Re] Inquiry for the item from sor****

    can I collect from your shop?

    Question : [Re] Inquiry for the item from sor****

    Yup, you could go down to our shop at Novena only to self collect

+View all Notice, FAQ, Q&A >>
★ MILBON DEESSES MU 4TH TREATMENT (4 tube x 9g each) ★ FOR FINE TO NOTMAL HAIR TYPES ★
★ MILBON DEESSES MU 4TH TREATMENT (4 tube x 9g each) ★ FOR FINE TO NOTMAL HAIR TYPES ★
Item Q&A
  • Question : Inquiry for the item from coy****Sep 16, 2018

    Hi, do you have the treatment suitable for normal to coarse hair? Thanks

    Answer : [Re] Inquiry for the item from coy****

    You could try our olaplex no. 3, it’s one of our best sellers. For serum, we recommend chanamu at our salons to our customers as well

  • Question : Inquiry for the item from teo****Jul 01, 2018

    what is the expiry date?

    Answer : [Re] Inquiry for the item from teo****

    Very very long 2020~2021
    Thank you

★ KÉRASTASE ★ SPECIFIQUE DERMO CALM BAIN VITAL (1000ml) ★ FOR SENSITIVE SCALP
★ KÉRASTASE ★ SPECIFIQUE DERMO CALM BAIN VITAL (1000ml) ★ FOR SENSITIVE SCALP
Item Q&A
  • Question : Inquiry for the item from lee****Sep 15, 2018

★ OLIVETTA ★ PREMIUM ★ R SILK REPAIR SOLUTION (240ml) ★ KOREAN HAIR PRODUCT ★
★ OLIVETTA ★ PREMIUM ★ R SILK REPAIR SOLUTION (240ml) ★ KOREAN HAIR PRODUCT ★
Item Q&A
  • Question : Inquiry for the item from wxy****Sep 05, 2018

    may i know what is ther difference between ppt silk, multi complex and silk repair?
    i have dry coloured perm hair.
    i colour my hair very often and blow my hair dry.
    my hair is thin and breaks easily too.

    Answer : [Re] Inquiry for the item from wxy****

    For your hair condition, we’d recommend silk repair. However, if your hair is thin and breaks easily and is dry as you say, we would recommend less chemical processes such as colouring and perming to your hair. In the mean time, you could try using our chanamu (teatree) oil serum if your hair is very dry. It helps to protect your hair and repair your hair

★ SAEHAN ★ GLOBAL CHERRY MIRACLE FINISH SPRAY 2Pcs (240g EACH) ★ SUPER-HARD ★
★ SAEHAN ★ GLOBAL CHERRY MIRACLE FINISH SPRAY 2Pcs (240g EACH) ★ SUPER-HARD ★
Item Q&A
  • Question : deliverySep 04, 2018

    when it will be dilvery?

    Answer : [Re] delivery

    Hi, we’ve ordered it from Korea for you, we are expecting to receive it by the end of this week

★ CERAMIC QUICK SETTING PAPER ★ SALON PRODUCT
★ CERAMIC QUICK SETTING PAPER ★ SALON PRODUCT
Item Q&A
  • Question : Inquiry for the item from pei****Aug 26, 2018

    What are the dimensions? I need the Long type 10cm long

    Answer : [Re] Inquiry for the item from pei****

    thank you for your enquiry. let me update you tomorrow(monday) morning. thank you!

★BEST SELLING★ HAIR CARE★ MILBON ELUJUDA MO / FO / EMULSION / EMULSION + 120ml ★HAIR OIL / CREAM ★
★BEST SELLING★ HAIR CARE★ MILBON ELUJUDA MO / FO / EMULSION / EMULSION + 120ml ★HAIR OIL / CREAM ★
Item Q&A
  • Question : Inquiry for the item from ang****Aug 24, 2018

  • Question : elujidaJul 07, 2018

    which should i choose to maintain and have softness of my hair. with no coloring or perming done before.

    Answer : [Re] elujida

    Hi, i recommend Emulsion or Emulsion+ ^^

  • Question : Inquiry for the item from jud****Apr 03, 2018

    May I know is $38 for 2 item? Tks!

    Answer : [Re] Inquiry for the item from jud****

    Thank you for your enquiry. Its for 1 pc price.
    Thank you

  • Question : Inquiry for the item from Kiw****Mar 10, 2018

    Which is better for bleached hair that are coarse? Oil or emulsion?

    Answer : [Re] Inquiry for the item from Kiw****

    Milbon elujuda oil & milk treatment is treatment that no need wash away after apply. I suggest you to try Mill type
    It will be better for moisture up your dry hair^^
    Or you can try olaplex no.3, its special for bleeched hair, its wash away treatment.
    Thank you!

  • Question : Inquiry for the item from sue****Feb 22, 2018

    Hi, may i know if price is for 1 quantity or 2 quantities?

    Answer : [Re] Inquiry for the item from sue****

    Dear customer
    Defenately 1 piecec price.
    Even we are selling lowest price for 1 piece.
    You can select the option
    Thank you

★ MEN CUT ★ KOREAN BEAUTY SALON ★ KOREAN CUT ★ DESIGNER CUT ★
★ MEN CUT ★ KOREAN BEAUTY SALON ★ KOREAN CUT ★ DESIGNER CUT ★
Item Q&A
  • Question : hIAug 24, 2018

★ HAIR CURLER ROD ★ HAIR ROLLER ★ SELF-CURLY HAIR STYLING ★ HAIR PRODUCT
★ HAIR CURLER ROD ★ HAIR ROLLER ★ SELF-CURLY HAIR STYLING ★ HAIR PRODUCT
Item Q&A
★FREE HAIR CAP + 100g SILK HENNA / MENDI HENNA (Black / Dark Brown / Brown)★
★FREE HAIR CAP + 100g SILK HENNA / MENDI HENNA (Black / Dark Brown / Brown)★
Item Q&A
  • Question : IngredientsAug 11, 2018

    Hi, you mentioned that the product is PPD free yet in your answer to a query on the ingredients you said it has p-phenydiamine. Isn't p -phenydiamine PPD? Please clarify.

    Answer : [Re] Ingredients

    dear customer, sorry for late reply. we checked it is one of ingredient in hair dyes and is offten used as a substitute fro henna. We are sorry for delievered wrong information. we will be delete the PPD Free. thank you

  • Question : Ingredient listAug 03, 2018

    Hi, does the product contain the following ingredients:
    hydrogen peroxide
    ammonia
    ppd
    resorcinol

    How long will the colour last?

    Thank you.

    Answer : [Re] Ingredient list

    No. such above ingredient.
    Henna leaf powder, p-phenydiamine, p-aminophenol, sodium borate, tartaric acid, magnedium carbonate. only. thanks

  • Question : Inquiry for the item from ida****Aug 02, 2018

  • Question : Inquiry for the item from Kiw****Aug 01, 2018

  • Question : Fragrance or strong smellJul 19, 2018

    Is there any fragrance or strong smell ? Thanks

    Answer : [Re] Fragrance or strong smell

    Hi thank you for your enquiry. No fragrance and strong smell. thank you^^

★HOT PICK★ OLIVETTA NATURIA ORGANIC KERATIN SHAMPOO AND CONDITIONER 300ML
★HOT PICK★ OLIVETTA NATURIA ORGANIC KERATIN SHAMPOO AND CONDITIONER 300ML
Item Q&A
  • Question : EnquiryJul 29, 2018

    Hi Dosul Beauty,

    May I ask if you also carry the hair mask?

    Thanks.

    Answer : [Re] Enquiry

    yes we do. you can find it from olivetta collection ^^

★ MILBON ★ JEMILE FRAN JUICY X GLOSSY TREATMENT 180G ★ GLOSSY AND SMOOTH EFFECTS ★
★ MILBON ★ JEMILE FRAN JUICY X GLOSSY TREATMENT 180G ★ GLOSSY AND SMOOTH EFFECTS ★
Item Q&A
  • Question : Inquiry for the item from rai****Jul 22, 2018

    For the juicy and glossy treatment, is it rinse off or stay on?

    Answer : [Re] Inquiry for the item from rai****

    Its rinse off treatment ^^ thank you

★ MILBON ★ DEESSES NEU DUE VELOURLUXE TREATMENT 200g ★ FOR COARSE ROUGH HAIR TYPES
★ MILBON ★ DEESSES NEU DUE VELOURLUXE TREATMENT 200g ★ FOR COARSE ROUGH HAIR TYPES
Item Q&A