Q&A board

Q & A Lists
Item Question & Answer
CeraVe Moisturizing Lotion Fragrance Free 12 fl oz (355 ml)
CeraVe Moisturizing Lotion Fragrance Free 12 fl oz (355 ml)
Item Q&A
Mederma Advanced Scar Gel 1x Daily 0.7 oz 1.76 oz (20g / 50g) Expiry Date: 2019 Dec
Mederma Advanced Scar Gel 1x Daily 0.7 oz 1.76 oz (20g / 50g) Expiry Date: 2019 Dec
Item Q&A
Carmex Original Healing Lip Balm Tube/Stick. Fast healing for very dry lips.
Carmex Original Healing Lip Balm Tube/Stick. Fast healing for very dry lips.
Item Q&A
  • Question : Inquiry for the item from cel****May 20, 2019

    Hi, i am looking for stick form. What is the expiry date? As i planningto buy 2. Thanks

    Answer : [Re] Inquiry for the item from cel****

    They 2020 March

  • Question : Inquiry for the item from jea****Oct 08, 2018

    lip tube expire date please

    Answer : [Re] Inquiry for the item from jea****

    June 2019

Macks Ultra Soft Foam Earplugs 50 Pair - 32dB Highest NRR Comfortable for Sleeping Snoring work
Macks Ultra Soft Foam Earplugs 50 Pair - 32dB Highest NRR Comfortable for Sleeping Snoring work
Item Q&A
  • Question : Inquiry for the item from muz****May 20, 2019

    Hi...can i just walk in to purchase at retail (different seller) or your shop???

    Answer : [Re] Inquiry for the item from muz****

    Retail Shop higher price can walk in. Warehouse = online price. Warehouse no walk in. Only collection, cash payment

Star Wars: Armada Game
Star Wars: Armada Game
Item Q&A
Auromere Ayurvedic Soap With Organic Neem Sandal-Turmeric / Himalayan Rose 2.75 oz (78 g)
Auromere Ayurvedic Soap With Organic Neem Sandal-Turmeric / Himalayan Rose 2.75 oz (78 g)
Item Q&A
Bathtub Kitchen Sink Basin Stopper Food Bits / Dirt Hair Drain Wig Trap
Bathtub Kitchen Sink Basin Stopper Food Bits / Dirt Hair Drain Wig Trap
Item Q&A
  • Question : Inquiry for the item from bee****May 20, 2019

  • Question : 상품 관련 lee****님의 문의입니다.May 02, 2019

    I would like to check what is the size of the round one. Is this also 15cm?
    Thank you.

    Answer : [Re] 상품 관련 lee****님의 문의입니다.

    HI, the round shape is about 98 mm.

    Thank you

  • Question : Inquiry related delivery from mei****Jan 13, 2019

    I have not received the items.

    May I know whether you have sent out the items via normal mail or Qexpress?

    I recall that it should be via Qexpress (indicated when I made the order). However, in the delivery status, you've stated "normal mail" instead.

    I have paid for the delivery fee. Yet, you sent the items via normal mail instead of the initial confirmation of Qexpress. Why did this happened ?? Did you send out the items in the first place?

    Please reply as soon as soon. I do not want to say that you're a dishonest seller now. I am waiting for your reply.

    Answer : [Re] Inquiry related delivery from mei****

    Hi,
    It is sent out by sgpost on the Jan 09, 2019 17:44:51.
    No you have chosen sgpost. You can check it as well.
    Yes we sent out on the Jan 09, 2019 17:44:51.
    Yes we have replied now.
    We believed you are a honest buyer. So please check properly.

    Thank you

Desitin Diaper Rash Cream Rapid Relief 16 oz (453 g)
Desitin Diaper Rash Cream Rapid Relief 16 oz (453 g)
Item Q&A
  • Question : Inquiry for the item from Sea****May 19, 2019

    Does the tub come in a box?

    Answer : [Re] Inquiry for the item from Sea****

    No it does not come in a box

  • Question : Inquiry for the item from ver****May 14, 2019

    may I know when is the expired date?

    Answer : [Re] Inquiry for the item from ver****

    2020 April

    Question : [Re] Inquiry for the item from ver****

    thanks

    Answer : [Re] Inquiry for the item from ver****

    Thank you

  • Question : Inquiry for the item from eve****May 12, 2019

    May I know the expiry date pls?

    Answer : [Re] Inquiry for the item from eve****

    2020 April

  • Question : Inquiry for the item from nbo****May 03, 2019

    Hi, I will like to collect on my own, but there's no option for me to choice to collect on my own. And there's still shipping fee

    Answer : [Re] Inquiry for the item from nbo****

    Hi you can get it from the warehouse directly, cash payment. Thank you

  • Question : Inquiry for the item from Cho****Mar 26, 2019

    What is the expiry date for this?

    Answer : [Re] Inquiry for the item from Cho****

    We are sorry that the stock just went out of stock.

[VICTORIAS SECRET] Night Eau de Parfum
[VICTORIAS SECRET] Night Eau de Parfum
Item Q&A
  • Question : Inquiry for the item from 241****May 19, 2019

    Hi, Is this original? Where does it come from? I will appreciate a quick reply as I want to buy it as a gift for someone. Thanks a lot.

    Answer : [Re] Inquiry for the item from 241****

    Yes it is. From USA

FISHER-PRICE DELUXE KICK N PLAY ACTIVITY GYM
FISHER-PRICE DELUXE KICK N PLAY ACTIVITY GYM
Item Q&A
  • Question : Inquiry for the item from You****May 18, 2019

    U mean the item is wrap with brown box instead of the original fisher price box? Or u mean in original box then wrap with brown box outside? Is it authentic? Ready stock?

    Answer : [Re] Inquiry for the item from You****

    Yes it Brown carton original fisher price box. No it is just the brown packaging. Yes it is authentic, ready stock

  • Question : Inquiry from 234****May 10, 2019

  • Question : Inquiry for the item from eio****May 09, 2019

    What's the size of mat?

    Answer : [Re] Inquiry for the item from eio****

    Once assembled, the gym measures 27" L by 36" W by 18" H.

  • Question : Inquiry for the item from ave****May 08, 2019

    Hi Seller, does the box come in brand new? I m buying
    a gift .

    Answer : [Re] Inquiry for the item from ave****

    Hi the next shipment will next week. It will come in a brown FISHER-PRICE Carton, sometimes the box packing will be slight torn or dented during the shipping. If you are fine we can keep aside for you when arrived.

  • Question : Inquiry for the item from cl_****Mar 16, 2019

    Hi, do u have ready stock? Take how long to ship?

    Answer : [Re] Inquiry for the item from cl_****

    Yes ready stock. about 3 days. You might want to buy it from our warehouse directly.

    Thank you

[Qprime]Barleans Organic Forti-Flax Premium Ground Flaxseed 16 oz (454 g)
[Qprime]Barleans Organic Forti-Flax Premium Ground Flaxseed 16 oz (454 g)
Item Q&A
  • Question : Inquiry related delivery from tan****May 18, 2019

    If I choose pickup at store, will the shipping charges be refunded to me? Pls advise. Thanks

    Answer : [Re] Inquiry related delivery from tan****

    Hi Sorry the item just went out of stock

Optigard Ant Bait Gel - 1 Box (4 Tubes w/ plunger) (30 grams per Tube)
Optigard Ant Bait Gel - 1 Box (4 Tubes w/ plunger) (30 grams per Tube)
Item Q&A
Freshwater Aquarium Snails. Feed on Algae fish food remaining and dead remaining.
Freshwater Aquarium Snails. Feed on Algae fish food remaining and dead remaining.
Item Q&A
  • Question : Inquiry for the item from luc****May 18, 2019

    1 snail is .99cents?

    Answer : [Re] Inquiry for the item from luc****

    Yes

  • Question : Inquiry for the item from gsu****Apr 10, 2019

    Hi.. Can I put this snails with fish in my fish tank..?

    Answer : [Re] Inquiry for the item from gsu****

    Yes you can. It is all now shape pointed shape instead of round shape

    Question : [Re] Inquiry for the item from gsu****

    Thanks for confirming.. One more question before I place order... How many I can put for 60L tank..? 60CM / 32 CM TANK..

    Answer : [Re] Inquiry for the item from gsu****

    5 - 6 should be fine. It depends how fast the agloe grow as well.

[Qprime]CELLFOOD Liquid Concentrate 1 oz. Oxygen and Nutrient Supplement since 1989!
[Qprime]CELLFOOD Liquid Concentrate 1 oz. Oxygen and Nutrient Supplement since 1989!
Item Q&A
  • Question : Inquiry for the item from car****May 15, 2019

    How to take this product?

    Answer : [Re] Inquiry for the item from car****

    8 drops in 250 ml. 3 times a day

    Question : [Re] Inquiry for the item from car****

    Thx

    Answer : [Re] Inquiry for the item from car****

    One bottle last for how Long since 3 times daily?

    Question : [Re] Inquiry for the item from car****

    At least 1 - 2 months

    Answer : [Re] Inquiry for the item from car****

    Ntd thx

    Question : [Re] Inquiry for the item from car****

    Thank you

  • Question : Inquiry for the item from aiy****Feb 03, 2019

    What is the expiry date?

    Answer : [Re] Inquiry for the item from aiy****

    Hi it is 2028 Jan

  • Question : Inquiry for the item from aiy****Feb 03, 2019

    What is the expiry date?

    Answer : [Re] Inquiry for the item from aiy****

    Hi it is 2028 Jan

  • Question : Inquiry from Sit****Jan 31, 2019

  • Question : Inquiry related delivery from pea****Jan 16, 2019

Plackers Mouth Guard Dental Guard. Pack of 3. Free 2 Denture Cleansing Tablet and 1 Container.
Plackers Mouth Guard Dental Guard. Pack of 3. Free 2 Denture Cleansing Tablet and 1 Container.
Item Q&A
  • Question : Inquiry related delivery from jiz****May 17, 2019

    how to order with self collection?

    Answer : [Re] Inquiry related delivery from jiz****

    Hi you can get it from our warehouse directly, cash payment or paynow. Thank you

    Question : [Re] Inquiry related delivery from jiz****

    how much for one box in warehouse?

    Answer : [Re] Inquiry related delivery from jiz****

    $29.90

  • Question : Inquiry for the item from ah_****Mar 06, 2019

Brita Replacement Water Filter for Pitchers Standard 6ct Standard
Brita Replacement Water Filter for Pitchers Standard 6ct Standard
Item Q&A
  • Question : Inquiry for the item from 236****May 17, 2019

    Hi, would like to know Is it for one or six? Thanks

    Answer : [Re] Inquiry for the item from 236****

    It is for 6

Centrum Silver Multivitamin 220 Tablets Adults 50+ Expiry Date: 2020 Feb
Centrum Silver Multivitamin 220 Tablets Adults 50+ Expiry Date: 2020 Feb
Item Q&A
  • Question : Inquiry for the item from hyh****May 17, 2019

    Hi,

    Do you have longer expiry dates as supplement is for 7 months supply and now is already May.

    Answer : [Re] Inquiry for the item from hyh****

    Hi they are all June 2020. Sorry will update now

Lampe Berger Zeline Green Fragrance Diffuser Purifying Perfuming 8.7x6.6x5.1 inches Made in France
Lampe Berger Zeline Green Fragrance Diffuser Purifying Perfuming 8.7x6.6x5.1 inches Made in France
Item Q&A
  • Question : Inquiry for the item from 236****May 15, 2019

    is this still available? Does it come with the wick?

    Answer : [Re] Inquiry for the item from 236****

    It will arrive about a week after ordered. Yes it comes with the wick

Seche Vite Fast Dry Top Coat Clear Base Coat Ridge Filler Base Coat Restore Thinner.
Seche Vite Fast Dry Top Coat Clear Base Coat Ridge Filler Base Coat Restore Thinner.
Item Q&A
  • Question : Inquiry related delivery from als****May 15, 2019

  • Question : Inquiry for the item from eel****Apr 26, 2019

  • Question : Inquiry from Hoo****Feb 20, 2019

  • Question : Inquiry for the item from Jul****Sep 30, 2018

  • Question : Inquiry from eel****Sep 15, 2018

Desitin Diaper Rash Cream Rapid Relief 4 oz (113 g) Expiry Date: 2021
Desitin Diaper Rash Cream Rapid Relief 4 oz (113 g) Expiry Date: 2021
Item Q&A
+View all Notice, FAQ, Q&A >>
Distributor (alcohol-free) Thayers Witch Hazel Facial Toners with Aloe Vera Formula 12 fl oz 355 ml
Distributor (alcohol-free) Thayers Witch Hazel Facial Toners with Aloe Vera Formula 12 fl oz 355 ml
Item Q&A
  • Question : Inquiry for the item from miz****May 14, 2019

  • Question : Inquiry for the item from nas****May 13, 2019

    Is the oringinam red cap ASTRINGENT same as original red cap?

    Answer : [Re] Inquiry for the item from nas****

    Different

    Question : [Re] Inquiry for the item from nas****

    Can you elaborate the difference

    Answer : [Re] Inquiry for the item from nas****

    One without alchole and one with

  • Question : Inquiry for the item from rsj****Apr 15, 2019

  • Question : Inquiry for the item from win****Mar 27, 2019

    what is the different of Red cap with white cap? why need to additional 3sgd for Red cap?
    thanks

    Answer : [Re] Inquiry for the item from win****

    Hi, they are the same. It is only to different US Market and Chinese Market. The cost price is higher

  • Question : Inquiry for the item from jol****Mar 17, 2019

    Hello. What do you mean by for Asian skin and for non Asian skin. What is the difference between the two?:) also, expiry date for Asian skin, rose flavored? Thank you.

    Answer : [Re] Inquiry for the item from jol****

    HI they are the same. They are produced to differentiate Chinese and western marker. It is about 2022. Thank you

+View all Notice, FAQ, Q&A >>
SodaStream 1L White Carbonating Bottle Twin Pack
SodaStream 1L White Carbonating Bottle Twin Pack
Item Q&A
VTech Baby Lil Critters Soothing Starlight Hippo
VTech Baby Lil Critters Soothing Starlight Hippo
Item Q&A
  • Question : Inquiry for the item from joe****May 14, 2019

Ultrax Labs Hair Surge | Caffeine Hair Loss Hair Growth Stimulating Shampoo 8 oz
Ultrax Labs Hair Surge | Caffeine Hair Loss Hair Growth Stimulating Shampoo 8 oz
Item Q&A
  • Question : Inquiry related delivery from lim****May 12, 2019

  • Question : Inquiry related delivery from lim****May 12, 2019

Kirkland Signature Nighttime Sleep Aid 192 Tablets Personal Healthcare.
Kirkland Signature Nighttime Sleep Aid 192 Tablets Personal Healthcare.
Item Q&A
  • Question : Inquiry related delivery from 234****Apr 16, 2019

    Hi,

    Please kindly update me about the shipping status.

    It has been days and no dispatch details yet.

    If there isn't any stock, do let me know so we can arrange a refund.

    Thanks :)
    Mabel

    Answer : [Re] Inquiry related delivery from 234****

    Sorry on this. Our warehouse informed us that the item is out of stock, will restock in a weeks time. Do you mind waiting or we can do you a refund.
    Thank you

    Question : [Re] Inquiry related delivery from 234****

    Hi, can you notify me when your item is in stock? Thanks :)

    Answer : [Re] Inquiry related delivery from 234****

    Hi it is back in stock now. Thank you

    Question : [Re] Inquiry related delivery from 234****

    Hi! I’ve already placed the order. Please ship it asap :)

    Answer : [Re] Inquiry related delivery from 234****

    Thank you

  • Question : Inquiry related delivery from lbr****Apr 10, 2019

    Proposed delivery April 02 but until now havent recieved the item please confirm order no.293206124 when is the delivery date

    Answer : [Re] Inquiry related delivery from lbr****

    Hi We have informed our packers to send out asap. They might have missed it Sorry on this

  • Question : Inquiry related delivery from 261****Apr 08, 2019

    Hi, the proposed shipping date was on April 1. But it has not been shipped. Please confirm (#.293139392).

    Answer : [Re] Inquiry related delivery from 261****

    Hi We have informed our packers to send out asap. They might have missed it Sorry on this

  • Question : Inquiry for the item from zai****Nov 02, 2018

    Hi, may I know what is the expiry date of your stocks?

    Answer : [Re] Inquiry for the item from zai****

    07/2020

Insect Fly Bug Mosquito Window Net Netting Mesh Screen Sticky Velcro Tape
Insect Fly Bug Mosquito Window Net Netting Mesh Screen Sticky Velcro Tape
Item Q&A
  • Question : Inquiry for the item from ycl****May 12, 2019

    Is this wind proof? Can the velcro holds during strong wind?

    Answer : [Re] Inquiry for the item from ycl****

    Yes it should be wind proof as there are hole in it. And depends how big is the wind.

  • Question : Inquiry for the item from wes****Apr 15, 2019

    Hi do u have stock for self collection??

    Answer : [Re] Inquiry for the item from wes****

    Yes. Warehouse collection, cash payment

    Question : [Re] Inquiry for the item from wes****

    Ok will order now & come down later. Thank you!!

    Answer : [Re] Inquiry for the item from wes****

    You can pay cash directly to our warehouse side.

    Thank you

  • Question : Inquiry from dal****Jan 09, 2019

    Hi, I would like to self-collect this Friday but there is no such option for 'Store Pick-up'.
    Please advise asap.
    Thank you.

    Answer : [Re] Inquiry from dal****

    Hi you can just get it from the warehouse directly.

    Thank you

    Question : [Re] Inquiry from dal****

    Hi, same price $1.90?

    Answer : [Re] Inquiry from dal****

    Yes

    Question : [Re] Inquiry from dal****

    ok, thanks for your prompt reply.

    Answer : [Re] Inquiry from dal****

    You are welcome. please inform us before coming to the warehouse so we can prepare for you first. Thank you

    Question : [Re] Inquiry from dal****

    Hi, I will go tomorrow around 1.45pm-2pm. I am buying 4 pieces. Thanks

    Answer : [Re] Inquiry from dal****

    Sure

  • Question : Inquiry related cancel and refund from cts****Jan 01, 2019

    Do not order from this seller. Items are not expensive, but keep giving excuses of SingPost fault. Items not yet received since oct 2018.

    Answer : [Re] Inquiry related cancel and refund from cts****

    We have received our orders from this seller. No worries. We understand that sgpost delay and lost mail before ordering. Thank you

  • Question : Inquiry related delivery from dol****Nov 28, 2018

    Shipping is counter separately if ordered a few pieces of the mosquito nets?

    Answer : [Re] Inquiry related delivery from dol****

    Yes. You can consider delivery. It is flat rate

+View all Notice, FAQ, Q&A >>
Natrol Biotin Maximum Strength 1000/10000 mcg 100 Tablets. Promote Healthy Hair And Strong Nails.
Natrol Biotin Maximum Strength 1000/10000 mcg 100 Tablets. Promote Healthy Hair And Strong Nails.
Item Q&A
  • Question : Inquiry for the item from thu****May 11, 2019

  • Question : Inquiry related delivery from ilo****Jan 05, 2019

    Why is my order taking so long?!!! i ordered on 25 dec and till now still not shipped yet. There are others that ordered on 31 dec and had received them. Shouldn't you shipped orders based on 1st come 1st served.

    Answer : [Re] Inquiry related delivery from ilo****

    Hi We will check with the warrhouse side on this. And rush out the orders asap.

  • Question : Inquiry for the item from ber****Jan 02, 2019

    Order No. 286222925 - ordered on 20.12.18

    Please advise date of delivery as it is till under shipping requested.

    Answer : [Re] Inquiry for the item from ber****

    Hi Due to the high volume or orders we will ship them all out this week. Thank you

  • Question : Inquiry related delivery from csa****Nov 19, 2018

    Do ubhv stock for 10000 mcg?
    I dont want to get my order cancelled ...

    Answer : [Re] Inquiry related delivery from csa****

    Yes

    Question : [Re] Inquiry related delivery from csa****

    Order No. 283695881

    Answer : [Re] Inquiry related delivery from csa****

    noted. Thank you

  • Question : Inquiry related delivery from ats****Nov 17, 2018

    Hi, i ordered this but didnt arrive yet indicated as sent.
    My order is 283206642.
    Can you pls check.

    Answer : [Re] Inquiry related delivery from ats****

    HI, this order was shipped on the Nov 14, 2018 22:28:23.
    Sgpost will usually take 5 - 15 for working days for delivery. You should receive it soon. Thank you

+View all Notice, FAQ, Q&A >>
Learning Resources Patterned Hand Pointers Set of 3
Learning Resources Patterned Hand Pointers Set of 3
Item Q&A
  • Question : Inquiry related delivery from bel****May 10, 2019

    Hello. When can I get my items?

    Answer : [Re] Inquiry related delivery from bel****

    Sorry about this delay. We will inform our packers to dispatch out asap. Thank you

Perler Plastic Fun Fusion Fuse Bead Bucket-Glow In The Dark by Perler
Perler Plastic Fun Fusion Fuse Bead Bucket-Glow In The Dark by Perler
Item Q&A
Aveeno Eczema Therapy Itch Relief Balm 11 oz (312 g)
Aveeno Eczema Therapy Itch Relief Balm 11 oz (312 g)
Item Q&A
  • Question : Inquiry for the item from ida****May 09, 2019

    When ur stock will arrive?

    Answer : [Re] Inquiry for the item from ida****

    in a months time

  • Question : Inquiry for the item from jos****May 03, 2019

    Hi, is this item still available in stock? Able to do a self-collection at the bedok warehouse if stock is available. would like to purchase 1 of this product.

    Answer : [Re] Inquiry for the item from jos****

    Sorry we left with the baby aveeno balm. Adult one is out of stock

  • Question : Inquiry for the item from alb****Apr 10, 2019