Q&A board

Q & A Lists
Item Question & Answer
Buy 5 get 1 free!Mens Brief/3D-Convex mens underwear/Modal Mens boxer/Mens panty/Breathable and Soft
Buy 5 get 1 free!Mens Brief/3D-Convex mens underwear/Modal Mens boxer/Mens panty/Breathable and Soft
Item Q&A
  • Question : Inquiry for the item from hee****Aug 21, 2018

  • Question : promotionJul 26, 2018

    I just realized that its buy 5 get 1 free, i bought 2 sets of 4, will i be getting one free or can i order 2 for each other the get free.

    please advise. thanks

    Answer : [Re] promotion

    Hi dear buyer, yes, you may order another 2 pieces then we will be sending you 2 free gifts. Please indicate in memo to seller, “ordered total of 10 pieces, free gifts will be XXXXX” thank you

  • Question : deliveryJul 25, 2018

    no probem I will wait for the mail to come

    Answer : [Re] delivery

    HI, okay noted. Thanks

  • Question : Inquiry related delivery from Dav****Jul 17, 2018

    Ordered on 7 July till now yet to receive the items.
    Please assist. Thanks.

    Answer : [Re] Inquiry related delivery from Dav****

    Hi, we posted your order to Blk 306A Anchorvale Link #12-93 Singapore 541306. For singpost normal mail, it takes 3-5 working days, but sometime it will delay up to 2 weeks.The postmen will put item into your letter box.
    1)Is your address correct?
    2)Did you check your letter box?Or any collection notice from postoffice in side your letter box?

    Thanks.

  • Question : Inquiry for the item from Luk****May 30, 2018

+View all Notice, FAQ, Q&A >>
Over3000Review!Reflective/Anti fog/UV shield/Adult/kids Swimming goggles/Power Degree Diving goggles
Over3000Review!Reflective/Anti fog/UV shield/Adult/kids Swimming goggles/Power Degree Diving goggles
Item Q&A
  • Question : Inquiry for the item from cin****Aug 19, 2018

    Morning seller... Those with degree left only black colours?

    Answer : [Re] Inquiry for the item from cin****

    Hi dear buyer, yes, for the goggles with power degree, we only have black colour available. Thanks

    Question : [Re] Inquiry for the item from cin****

    Tks

    Answer : [Re] Inquiry for the item from cin****

    You’re welcome. :)

  • Question : Inquiry related delivery from mf.****Aug 19, 2018

    Do u have any address I can come and see?

    Answer : [Re] Inquiry related delivery from mf.****

    Hi dear buyer, you mean you want to self-collect? Thanks

  • Question : Wrong Item SentAug 10, 2018

    Ordered SY8100 normal goggle but received item is SY9100 w degree. Had use the goggle as
    was not aware that it was the wrong want.

    Answer : [Re] Wrong Item Sent

    Hi dear buyer, kindly send us a photo of what item you have received. Thank you

    Question : [Re] Wrong Item Sent

    pls check w the photo, there is the sticker of model SY9100

  • Question : re-stockJul 25, 2018

    SY7200 Black restock date, please. Thank you.

    Answer : [Re] re-stock

    Hi dear buyer, stocks arrived already. You may place your order now. Thank you

  • Question : Order no. 266952563Jul 19, 2018

    Hi seller

    The goggles came without the earplug. I chose this model because of the earplug, kindly send me the earplug to
    complete the transaction. Thank you.

    Jean

    Answer : [Re] Order no. 266952563

    Hi dear buyer, we are so sorry about this, can you please help us show what item only you received? Thank you

    Question : [Re] Order no. 266952563

    As you can see ,the earplug as promised is missing , please send me earplug to complete your delivery.

    Answer : [Re] Order no. 266952563

    Hi,we are so sorry about this, we take out the item to check the condition and forget to put in. We will send the earsplug to you. Please check your letter box for the next following days. Thanks

    Question : [Re] Order no. 266952563

    Hi I still have not received the earplug, please ensure you have sent to the correct address, thank you.

    Answer : [Re] Order no. 266952563

    Hi dear buyer, we posted to same address:379 Clementi Ave 5 #07-366 S 120379. For singpost normal mail, it takes 3-5 working days,but sometime may delay up to 2 weeks. Kindly check your letterbox. Thank you.

+View all Notice, FAQ, Q&A >>
1+1+1 Curved edge Tempered Glass Screen Protector/iPhone X/7/8 Plus/Samsung Note8/S8/S8+ oppo/huawei
1+1+1 Curved edge Tempered Glass Screen Protector/iPhone X/7/8 Plus/Samsung Note8/S8/S8+ oppo/huawei
Item Q&A
  • Question : Inquiry for the item from and****Aug 16, 2018

    Hi for samsung s9 plus tempered glass, is it full glue or dotted matrix ?

    Answer : [Re] Inquiry for the item from and****

    Hi dear buyer, almost all tempered glass in the market is dot matrix edge glue. Thanks

  • Question : Inquiry for the item from leo****Jul 11, 2018

    Hi

    Do you still have stock for iPhone X rose gold trim tempered glass screen protector?

    Thanks.

    Answer : [Re] Inquiry for the item from leo****

    Hi dear buyer, sorry these are the only types of tempered glass available for iPhone X.(please refer to the attachment). Thank you

  • Question : no delivery till dateJun 17, 2018

    Hi,

    Order number: 260066113
    pls be informed there is no delivery till date, pls check and advise when shall the delivery can be done?

    Thanks

    Answer : [Re] no delivery till date

    Hi, we posted your order to 617 CHOA CHU KANG NORTH 7 #07-445 S680617. For singpost normal mail, it takes 3-5 working days,but sometime it will delay up to 2 weeks.The postmen will put item into your letter box.
    1)Is your address correct?
    2)Did you check your letter box?Or any collection notice from postoffice in side your letter box?

    Thanks.

  • Question : Inquiry for the item from sue****Jun 12, 2018

    Its has been 2 months since you informed about the restock of 4D cold tempered glass iphone X-Black. Will you guys still replenish the stock for this? I have been a loyal supporter of you and i have recommended all my friends to purchase from you. But now it has no stock still. Can we get an update?

    Answer : [Re] Inquiry for the item from sue****

    Hi dear buyer, the new stocks have been arrived already and been finished again. New stocks will arrive in 1 month. Thanks :)

  • Question : regarding restockMay 12, 2018

+View all Notice, FAQ, Q&A >>
Free shipping!Flexible LED USB Table Lamp/Motion sensor auto on off led light/desk lamp/study light
Free shipping!Flexible LED USB Table Lamp/Motion sensor auto on off led light/desk lamp/study light
Item Q&A
  • Question : Inquiry for the item from ahb****Aug 13, 2018

    Hi, will u restock white desk lamp with clip? Tks

    Answer : [Re] Inquiry for the item from ahb****

    Hi dear buyer, we are so sorry no more restock for Design 2. Would you like to consider Design 5, as it is most likely similar. Thank you

  • Question : Design 2Aug 10, 2018

    Hi
    When will design 2 with clip available

    Answer : [Re] Design 2

    Hi dear buyer, we are so sorry no more restock for Design 2. Would you like to consider Design 5, as it is most likely similar. Thank you

  • Question : Inquiry for the item from art****Aug 01, 2018

    1)The foldable Led Lamp, when fully unfold, will it still look like a Z shape lamp.. or it can be fully unfold into straight 90degree angle?

    2)Do all the lamp can be wireless and portable after fully charge?

    3) which lamp will you recommend to use during studying?

    Answer : [Re] Inquiry for the item from art****

    Hi dear buyer,
    1) for the foldable led lamp, yes it can be fully unfold into 90Degree angle, you may refer to attachment.

    2)The following are the available lamps we have that can be use wireless and rechargeable: Design 1, Design 3, Design 4, Design 5.

    3) For studying, you may choose from the following:Design 1, Design 3, Design 4, Design 5 and Foldable Led Lamp
    Thanks.

  • Question : Inquiry for the item from mob****Apr 26, 2018

    I have taken delivery of the LED lamp. However, it is not working well. It gives out a high pitch sound when it's on. Pls advise how can I get the item replaced

    Answer : [Re] Inquiry for the item from mob****

    Hi, we are so sorry about this, we will be responsible to all kind of damaged during transit and any product defect. Would you like to come down to our place and exchange?And for you to check the item on the spot. Our address is BLK891A #09-199 WOODLANDS DRIVE 50 S730891 Monday to Saturday 9am to 10 pm Atten to Joyce, alternatively, would you like to post it back to us?please put on $1.15 stamp and we will pay you the postage. we will repost the replacement together with the stamp once we receive the item, please indicate the order number and the problem in the parcel. thanks

    Question : [Re] Inquiry for the item from mob****

    I will come to your location for exchange. Thanks.

    Answer : [Re] Inquiry for the item from mob****

    HI, noted. Thanks

+View all Notice, FAQ, Q&A >>
3rd GEN SAP Anion Filter Shower Head/LED/3mode Purifying showerhead /300% pressure up/50% water save
3rd GEN SAP Anion Filter Shower Head/LED/3mode Purifying showerhead /300% pressure up/50% water save
Item Q&A
  • Question : Inquiry for the item from sha****Aug 05, 2018

    Hi Seller
    Can adviser what is the length of the filter?
    Thanks.

    Answer : [Re] Inquiry for the item from sha****

    Hi dear buyer, the length size of the filter is about 115cm.Thanks

  • Question : Inquiry for the item from ong****Aug 04, 2018

    Can the temperature sensor shower head use the normal white filter? I have previous generations shower head, can I just add on any type of filter?

    Answer : [Re] Inquiry for the item from ong****

    On Qpost : Hi dear buyer, yes the temperature sensor showerhead can be use with the filter. Yes, you may also add on filter. Thanks

  • Question : Inquiry for the item from yxj****Jul 24, 2018

    If I order extra beads, are they packed separately or together in the shower head?

    Answer : [Re] Inquiry for the item from yxj****

    Hi dear buyer, extra beads are packed separately. You may refer to the attachment on how it is packed. Thanks

    Question : [Re] Inquiry for the item from yxj****

    Great! Is it possible to put more beads into 4A and 5B? Or the beads meant for changing?

    Answer : [Re] Inquiry for the item from yxj****

    Hi, yes, it is meant for changing. Thanks

  • Question : Inquiry for the item from flo****Jul 20, 2018

    Hi seller my Order No. 267614879, I accidentally choose the colour to yellow, can I change to green instead? Thanks

    Answer : [Re] Inquiry for the item from flo****

    Hi dear buyer, we are so sorry the item was posted out already. As we try to post out item asap. Thanks

  • Question : Code:#06B)--3Functions Anions shower head-Without beadsJul 20, 2018

    Hi there,

    For Code:#06B)--3Functions Anions shower head-Without beads, is there anyway to add beads to it?

    I like the silver body with white head but i want to have beads too.

    Answer : [Re] Code:#06B)--3Functions Anions shower head-Without beads

    Hi dear buyer, for #06A)--3Functions Anions shower head-Without beads, sorry you cannot put beads on it. If you want, Would you like the #06B)--3Functions Anions shower head-With beads. Thanks

    Question : [Re] Code:#06B)--3Functions Anions shower head-Without beads

    Even if I purchase the beads, there is no way to add it?

    I don't like the colour choices of #06B

    Answer : [Re] Code:#06B)--3Functions Anions shower head-Without beads

    Hi, yes, not possible to put beads inside. Thanks

+View all Notice, FAQ, Q&A >>
Free shipping!Mens Automatic Buckle Belt/wallet/Business Genuine Cowhide Leather Belt /Watch
Free shipping!Mens Automatic Buckle Belt/wallet/Business Genuine Cowhide Leather Belt /Watch
Item Q&A
  • Question : Purchasing the belt only without buckleAug 01, 2018

  • Question : NameJun 23, 2018

    Hi, what the wording/brand name on Option:#02 black wallet?

    Answer : [Re] Name

    Hi dear. Buyer, the wording is”jinbaolai”. Please refer to the attachment. Thanks

  • Question : Inquiry for the item from poh****May 24, 2018

  • Question : Inquiry for the item from syn****May 08, 2018

  • Question : Inquiry for the item from jq.****May 03, 2018

+View all Notice, FAQ, Q&A >>
Japan Propolinse Natural Oral Mouth Wash/No More Bad Breath/Instant Teeth Brightening
Japan Propolinse Natural Oral Mouth Wash/No More Bad Breath/Instant Teeth Brightening
Item Q&A
  • Question : black oneJun 16, 2018

    Hi When will you restock the black one? Thanks.

    Answer : [Re] black one

    Hi dear buyer, we are sorry to inform you that no more production from the factory of this product. Would you like to try the gold and lemon version, it is also for smoking people. Thanks

  • Question : Inquiry for the item from jac****Jun 13, 2018

    Hi, just receive the mouthwash from you. May I know how to see the expiry date for the whitening? There is only number 691 on the bottom of the bottle. Thanks!

    Answer : [Re] Inquiry for the item from jac****

    Hi dear buyer, we are contacting the factory in japan how to check for the expiry date for the whitening,we will whatsapp you once the supplier replied.Thanks for understanding

    Question : [Re] Inquiry for the item from jac****

    Tks!

  • Question : Inquiry for the item from zho****May 21, 2018

    What are the Expiration dates for all the standard flavours, gold flavour and travel size?

    Answer : [Re] Inquiry for the item from zho****

    Hi dear buyer, please refer to the attachment, this is only a sample how to check the expiration date, the 4th and 5th no. (with arrow) is the year of manufacture, 741 is the batch, H09 is the mark of production. Unopened one can keep for 3 years, once opened can be use for 1 year. Thanks

    Question : [Re] Inquiry for the item from zho****

    So your products what are the expiration dates? I want to know your expiration dates before i buy

    Answer : [Re] Inquiry for the item from zho****

    Hi, for the current batch expiration will be 2019. Thanks

  • Question : Inquiry related delivery from zho****May 20, 2018

    For the travel size if i purchased today, get i get by thursday?

    Answer : [Re] Inquiry related delivery from zho****

    Hi, there are 2 shipping options,for singpost normal mail, it takes 2-14 working days and it is non-traceable,and it may be lost during transit, the postmen will put into your letter box. For Qexpress, it takes 2 working days and it is traceable, So qexpress is highly recommended. Thanks

  • Question : Inquiry for the item from the****Oct 07, 2017

    Hello! Before i purchase a few bottles, may i know whens the expiry fr sakura and black one? Thanks!

    Answer : [Re] Inquiry for the item from the****

    HI, the expiry day is 2019 or 2020, thanks.

+View all Notice, FAQ, Q&A >>
Buy 5 get 1 free! Many designs/maternity underwear/maternity panties/maternity pants/panty
Buy 5 get 1 free! Many designs/maternity underwear/maternity panties/maternity pants/panty
Item Q&A
  • Question : Inquiry for the item from gel****Jun 02, 2018

    Order number 259384132 , remember to send my free pc design b (L) skin colour thank.

    Answer : [Re] Inquiry for the item from gel****

    Hi dear buyer, noted, we will send you Design B: L- skin colour. Thanks

  • Question : Inquiry for the item from gel****May 09, 2018

  • Question : Inquiry for the item from mae****Jan 17, 2018

    Can i know when will item D be restocked?

    Answer : [Re] Inquiry for the item from mae****

    HI, on the way , may need 7-10 days, thanks .

  • Question : Inquiry for the item from Ela****Dec 28, 2017

    Hi Seller, I have purchased on 12th dec but till now haven received. can you please check? thanks

    Answer : [Re] Inquiry for the item from Ela****

    Hi, we posted to 768 BEDOK RESERVOIR VIEW #01-215 S470768

    we are so sorry about the delay shipping by singpost.For singpost normal mail, it takes 2-5 working days,but sometime it will delay up to 2 weeks.The postmen will put item into your letter box.
    1)Did you check your letter box?Or any collection notice from postoffice in side your letter box?

    Thanks.

    Question : [Re] Inquiry for the item from Ela****

    Hi to date i still have not received..

    Answer : [Re] Inquiry for the item from Ela****

    Hi, please double check your address and revert back to us whether you have checked your letter box. Thanks.

Free shipping!PhoneX/8/7/Plus/samsung S8 Plus/note8 case/ultra slim/anti-fingerprint/free phone ring
Free shipping!PhoneX/8/7/Plus/samsung S8 Plus/note8 case/ultra slim/anti-fingerprint/free phone ring
Item Q&A
  • Question : Item 25, IPHONEX modelMay 25, 2018

    Hi

    can i know if item 25, selections has Rose Gold and Gold?

    is Rose Gold = Pink
    &
    Gold = champange gold color?

    Do you match the similar ring color when i buy the cover?

    Answer : [Re] Item 25, IPHONEX model

    Hi dear buyer, yes, rose gold = pink and gold =champange gold color, and for the free phone stand bracket, yes we will match the color. Thanks

    Question : [Re] Item 25, IPHONEX model

    tks

    Answer : [Re] Item 25, IPHONEX model

    You’re welcome

  • Question : Inquiry for the item from joh****Mar 22, 2018

    Oppo r9s plus case with led flash casing got stock?

    Answer : [Re] Inquiry for the item from joh****

    Hi dear buyer, sorry as we do not have case for Oppo r9s. Thanks

Auto open close Magic Umbrella/UV light Super Large Reverse Umbrella/Nano/511 Tactical Umbrella
Auto open close Magic Umbrella/UV light Super Large Reverse Umbrella/Nano/511 Tactical Umbrella
Item Q&A
  • Question : domestic and QexpressMay 22, 2018

    i select domestic shipping $2 but why in the end of proceed to payment is $3.99 shipping fee?

    Answer : [Re] domestic and Qexpress

    HI dear buyer, please make sure to select Singpost Normal Mail before you click the Go Group Buy. Please refer to the attachment. Thanks.

    Question : [Re] domestic and Qexpress

    i already select, but in the payment it show $3.99 as a shipping fee

    Answer : [Re] domestic and Qexpress

    Hi,we have asked qoo10 regarding this matter, and I checked and try to our end, it seems not to have any problem. Thanks

  • Question : Inquiry related delivery from den****Apr 12, 2018

    I have bought it for almost a week still haven receive the item
    Please advise

    Answer : [Re] Inquiry related delivery from den****

    Hi, we posted your order to Canberra Road Block 306 #06-67 Singapore750306.For singpost normal mail, it takes 3-5 working days,but sometime it will delay up to 2 weeks.The postmen will put item into your letter box.
    1)Is your address correct?
    2)Did you check your letter box?Or any collection notice from postoffice in side your letter box?

    Thanks.

  • Question : 5.11 umbrellasApr 03, 2018

    Hi seller, are the Type1 and Type2 umbrellas the C-handle ones?

    Answer : [Re] 5.11 umbrellas

    Hi dear buyer, the C-handle umbrella is the" Double Layer Reverse Umbrella". Type 1 and Type 2 is "511 Tactical Super large
    --Auto open and close". Thanks

  • Question : Inquiry for the item from nan****Mar 29, 2018

    Hi Seller,

    The Umbrella magic blossom auto - with flat edge.. weighs 260 gm with upf of 100? Pls advise. Thanks.

    Answer : [Re] Inquiry for the item from nan****

    HI dear buyer, For the manual with curved, the weight range is from 250-280 gram, different color different weight., average is about 260g, For the auto with flat edge, heavier than the manual one.thanks.

    Question : [Re] Inquiry for the item from nan****

    Thanks!

    Answer : [Re] Inquiry for the item from nan****

    You’re welcome.

  • Question : Inquiry for the item from see****Mar 28, 2018

    Super large umbrella suitable for wheelchair umbrella holder? Is that big enough to cover wheelchair n pusher?
    Is the umbrella stick thick not able to fix umbrella stand?

    Answer : [Re] Inquiry for the item from see****

    Hi, we are not very sure if it can fit into the umbrella holder, but it can cover the wheelchair and the pusher as well. Thanks

+View all Notice, FAQ, Q&A >>
Men and Teenager swimming trunks/swimming suit/men swimwear/swimming shorts/pants
Men and Teenager swimming trunks/swimming suit/men swimwear/swimming shorts/pants
Item Q&A
  • Question : which type Swimming Trunk is more longerMay 15, 2018

    Hi Seller,

    Can advice which swimming trunk is more longer in your item list.
    Thanks

    Answer : [Re] which type Swimming Trunk is more longer

    HI dear buyer, all our swimming trunks have almost the same length size,it’s about 29.5cm. Thanks

  • Question : Inquiry for the item from alo****May 01, 2018

    May I know how thick is the material?

    Answer : [Re] Inquiry for the item from alo****

    Hi, the materials used are nylon, so expect the thickness is almost same as the one sell in the shop. Thanks

  • Question : Waist line 35"Mar 26, 2018

    Hi,
    Waist line around 35" should get 3XL or 4XL? Thanks.

    Answer : [Re] Waist line 35"

    hi,both can fit, but will recommend 4xl is better. thanks

  • Question : Inquiry for the item from sim****Nov 15, 2017

    Hi, my waist is 28”, seem all sizes can fit, so which one is most suitable for me ? Thanks.

    Answer : [Re] Inquiry for the item from sim****

    Hi, all items except the items are 2xl and above. Recommend #01 ,Thanks.

  • Question : Inquiry for the item from pis****Nov 07, 2017

    hi
    waist about 29 inches
    which model and size should i choose?

    Answer : [Re] Inquiry for the item from pis****

    Hi, all the design can fit the 29 inches waist line except the following:1)design for kid,2)#07, 3)and those 2xl-4xl.
    Thanks.

    Question : [Re] Inquiry for the item from pis****

    for model #12, should i choose XL or 2XL?

    Answer : [Re] Inquiry for the item from pis****

    HI, XL is better fit. Thanks.

+View all Notice, FAQ, Q&A >>
Mens belt
Mens belt
Item Q&A
  • Question : Inquiry for the item from goh****May 11, 2018

    What is the belt width?

    Answer : [Re] Inquiry for the item from goh****

    Hi, the belt width is about 3.5cm. Thanks

  • Question : Inquiry for the item from lka****Apr 21, 2018

    Does the belt include the rings for securing the loose ends?

    Answer : [Re] Inquiry for the item from lka****

    Hi dear buyer, this item page is for belts only. If you want to buy the belt with the buckle, Kindly click this link https://www.qoo10.sg/item/OVER-3000REVIEW-MENS-AUTOMATIC-BUCKLE-BELT-WALLET-BUSINESS-GENUINE/425975694. Thanks

  • Question : 关于商品coc****会员的咨询。Jan 31, 2018

    请问这货还有卖吗?

    Answer : [Re] 关于商品coc****会员的咨询。

    hi, 有的,这个是不带皮带扣头的, 皮带的长度是110到125cm, 你可以备注在"Memo to seller"里面说你要125cm 的, please see the attachment, Thanks

  • Question : 关于商品coc****会员的咨询。Jan 31, 2018

    请问我要买的腰带,可以选125 cm 的吗

    Answer : [Re] 关于商品coc****会员的咨询。

    你好, 皮带的长度是110到125cm, 你可以备注在"Memo to seller"里面说你要125cm 的, please see the attachment, Thanks

  • Question : 关于商品coc****会员的咨询。Jan 31, 2018

    请问这条腰带的长度是多少?我要125cm长的。我怎么知道。谢谢

    Answer : [Re] 关于商品coc****会员的咨询。

    你好, 皮带的长度是110到125cm, 你可以备注在"Memo to seller"里面说你要125cm 的, please see the attachment, Thanks

+View all Notice, FAQ, Q&A >>
Reverse Umbrella/511 Tactical super large umbrella/3person umbrella/fast delivery
Reverse Umbrella/511 Tactical super large umbrella/3person umbrella/fast delivery
Item Q&A
  • Question : Reverse umbrellaJan 13, 2018

    Hi seller,
    Is it true this umbrella can be left to stand upright on its own when we want to let it dry?
    Thanks

    Answer : [Re] Reverse umbrella

    yes, can stand, but can not tie it. just left it as pic shown , it will stand.thanks.

ME CON Transparent plastic slic(send out by Qexpress)
ME CON Transparent plastic slic(send out by Qexpress)
Item Q&A
  • Question : Is this the transparency paper used for projectors?Dec 19, 2017

    Is this the transparency paper used for projectors?

    How many pieces for each order?

    Answer : [Re] Is this the transparency paper used for projectors?

    hi, so sorry, this item is only for payment top up, there is no transparency paper in stock, thanks and so sorry once again.

Clearance!Adjustable 18-23cm Silver Charm Bracelet/Charm Necklace/Genuine Unisex Leather Bracelet/Jewelry/Fashion Accessories/Christmas monther day gift/Free pouch/Free shipping/Free charm
Clearance!Adjustable 18-23cm Silver Charm Bracelet/Charm Necklace/Genuine Unisex Leather Bracelet/Jewelry/Fashion Accessories/Christmas monther day gift/Free pouch/Free shipping/Free charm
Item Q&A
  • Question : Inquiry for the item from sha****Jun 24, 2017

    Is this silver 925

    Answer : [Re] Inquiry for the item from sha****

    Hi, it is not silver 925 it is alloy. Thanks

  • Question : Inquiry for the item from ave****May 29, 2017

    Hi. How do we choose the 2 free items when we buy one? Are they the same exact bracelets? Thanks!

    Answer : [Re] Inquiry for the item from ave****

    Hi ,the 2 free item is not 2 free brecelets, is 2pcs of charm(randomly), please see the photo attachement. Thanks.

  • Question : Events - Charm BraceletSep 29, 2016

    Hi

    I have an event coming up and would love to have my guest customizing their own bracelet. The guests can choose their own charms and fix it themselves. Would like to know if you have a physical shop for me to view the charms and bracelets? Or do you have a package price for those bracelets?

    Looking forward to your reply.

    My contact number is 6805 0878. or alternatively, please provide me with your email address and we can liaise from th\ere. Thanks!

    Answer : [Re] Events - Charm Bracelet

    Hi, may i know how many pc you want? the price will base on how many pc you take. You may what app me at 98068208 to arrange timing for you to view the real thing. Thanks.

  • Question : AdviceApr 28, 2016

    Hi seller. I bought the bracelet which is too big for me. I would like to purchase a few more from you. My wrist size is 16 5cm. Can you please advice me which size I should get? Thank you!

    Answer : [Re] Advice

    Hi, if you wrist is 16.5, the chain should be 19cm,Thanks. If the chain is too big, can post back the chain only to exchange to 19cm or you can come to our place to try on the spot.We are at woodlands area. Thanks

    Question : [Re] Advice

    Oh great. Thanks! Can I have your location please? Cos I wanna purchase a few more. Thanks alot!

    Answer : [Re] Advice

    Hi, we are at woodlands area, we message our address now. Thanks.

  • Question : The offerOct 08, 2015

    There is a buy 1 get two free. May I know how do I get the two free and can I pick the designs ?

    Answer : [Re] The offer

    Hi, buy one get 2 free, 1 of free is the free pouch, another one is one pc of charm, yes, you can pick the designs, Please indicate the priority of the free charm you like: For example you can indicate in memo to seller as follow: I want xx design, if oos, give me yy design,or ww design,or zz design.Thanks.

+View all Notice, FAQ, Q&A >>
Free shipping!!UNDER ARMOUR Waterproof Shoes bag/Sports bags/pouch/drawstring bag/Shoe Bag
Free shipping!!UNDER ARMOUR Waterproof Shoes bag/Sports bags/pouch/drawstring bag/Shoe Bag
Item Q&A
  • Question : my item when deliveryDec 23, 2016

    my item when delivery

    Answer : [Re] my item when delivery

    Hi, dear buyer,for singpost normal mail,it takes 2-14 working days.Did you check you letter box or receiption?thanks.

  • Question : Will there be any restock for 2.1A dual?Nov 14, 2016

    Hi seller,

    Please advice.

    Answer : [Re] Will there be any restock for 2.1A dual?

    HI restocked already, you may order now Thanks.

  • Question : Fast charge typeOct 31, 2016

    Is your adapter fast charge for Samsung note 4 & 5 ?

    Answer : [Re] Fast charge type

    HI, both single and dual are suitable for samsung noted 4 and 5, if you want the faster charge, please choose the 2.1A dual. Thanks.

  • Question : Dual USB car chargerOct 26, 2016

    Hi, may I know when will you replenish stock?

    Answer : [Re] Dual USB car charger

    Hi, so sorry, we don't have plan to restock the car charger because it is not so popular. Thanks.

  • Question : USB SocketOct 20, 2016

    Hi

    Would like to check do you have single/usb plug for type C (Philippines) instead of 3pin?

    Answer : [Re] USB Socket

    So sorry we don't have, thanks

+View all Notice, FAQ, Q&A >>
Cheapest!Free Gift!Unisex Backpack/School bag/Causual bag/Laptop Bag/computer bag/Shoulder bag/Travel bag/Handbag/sport bag/UP to 18.5 inch/SG Seller fast delivery!
Cheapest!Free Gift!Unisex Backpack/School bag/Causual bag/Laptop Bag/computer bag/Shoulder bag/Travel bag/Handbag/sport bag/UP to 18.5 inch/SG Seller fast delivery!
Item Q&A
  • Question : Weight of bagJul 28, 2016

    Hi, like to know the weight of style 4 & 6 Pls. Will style 3 be restocked? Thks

    Answer : [Re] Weight of bag

    HI, the bag is alll aobut 400gram. We are so sorry that we don't have plan to restock becuase all items is at. clearance.Thanks.

  • Question : Stock on Style 05Jan 23, 2016

    Any new stock coming in for the above mentioned? Thanks

    Answer : [Re] Stock on Style 05

    Hi, the design is oos and current we don't have plane to restock, so sorry about this. Thanks-:)

  • Question : PromotionNov 16, 2015

    Hi seller

    I would like to order 9 bags, is there any special promotion?

    Another thing is, i would need to send the bag to my office and will only be around Mon - Fri, 8.30am - 5.30pm. Please advise if we can request to have the items delivered at the stipulated time.

    Thanks.

    Answer : [Re] Promotion

    Hi, our price are very low already, all bags come with one free mini led light. We can ask Qexpress to arrange timing as per your request, but you need to leave message in memo to seller as follow:Please ask Qexpress to delivery from Mon - Fri, 8.30am - 5.30pm.Then we will know the order is from you and we will put on notice on the parcel.Thanks -:)

    Question : [Re] Promotion

    Hi

    Thanks for the reply. I was reading your reviews and saw some commenting on getting free bags. Just wondering if the promotion is ongoing as I might not need the extra bags.

    On the delivery, thanks! We will put it in the note to seller.

    Thank you and have a great day!!

    Answer : [Re] Promotion

    Hi, the buy2 get 1 free bag promotion is end already because all bags price are much lower than before, we check the stock, we still have some bag of design3--black, if you order 9 pcs, can put in memo to seller as follow:As agreed by joyce, please give me 2pc free design 3 black.My staff will send out extra 2pc of design. Thanks.

    Question : [Re] Promotion

    Hi

    I just sent in my order, but I forgot to change the shipping address and put in the note to seller.

    My Cart no. is 98954899 (Nov 17, 2015 ).

    Please help to change the shipping address to:
    226 Outram Road
    Block A, Level 6
    Singapore 169039

    Please also request for delivery to be between 8.30am - 5.30pm, Monday to Friday.

    Apologies for the inconvenience caused.

    Thank you so much!!

    Answer : [Re] Promotion

    Hi, noted, thanks

  • Question : I HAVE NOT YET RECIEVE MY ORDER BUT ON MY APP IT SAYS SHIPPING DELIVEREDSep 01, 2015

    Cart No. 97013238

    Order No. 151682907 and 151682908

    Hi Seller,

    kindly update me asap about my items if WHERE did they deliver them.

    It appeared on my app "shipping delivered" today where infact i have not yet recieved anything. From morning until now Im just here in our house and NO ONE came here to deliver my items.

    Kindly reply to me as soon as possible.

    Thank you.

    Answer : [Re] I HAVE NOT YET RECIEVE MY ORDER BUT ON MY APP IT SAYS SHIPPING DELIVERED

    Hi,From the system, someone signed already.Attached is the pic of signiture. Please double check your address: 6 EVERTON PARK 02-02 S080006 we will call qexpress to check TMW. Thanks.

  • Question : BUY 2 GET 1 FREEAug 28, 2015

    Good after Seller..
    i just wanna ask are u still going to have promotion like buy 2 get 1 free? If Yes, may i know when it will be?

    Thanks a lot.

    Answer : [Re] BUY 2 GET 1 FREE

    Hi, for promotion of buy 2 get 1 free, the free bag is style 03,we still have some style 03 black in stock, so if you order now and leave message in memo to seller as follow: As posted inquiry, i buy 2 bags, please send me one free style 03-black. Then we will konw the order is from you . Thanks.

+View all Notice, FAQ, Q&A >>