Q&A board

Q & A Lists
Item Question & Answer
Buy1 get 1gift!UNDER ARMOUR Waterproof Drawstring Bag/Sports bag/Backpack /pouch/ Shoulder/Shoes bag
Buy1 get 1gift!UNDER ARMOUR Waterproof Drawstring Bag/Sports bag/Backpack /pouch/ Shoulder/Shoes bag
Item Q&A
  • Question : Inquiry for the item from ger****Dec 13, 2017

  • Question : Will delivery be done by 18 Dec (Mon) if place order todayDec 12, 2017

    If I place order today for 5 drawstring bags, will I be able to get it by next Mon? How do I submit my order? There is no confirmation button on the screen. Thanks.

    Answer : [Re] Will delivery be done by 18 Dec (Mon) if place order today

    HI if you order 5bags, we will upgrade to qexpress, it only takes 2-3 working days. please click the "group buy" buttom, it will add to cart. please see the attachment.Thanks.

  • Question : Inquiry related delivery from thy****Dec 09, 2017

    If i order the item today and choose qxpress, how fast can i receive the item?

    Answer : [Re] Inquiry related delivery from thy****

    Hi, order today and by Qexpress, you may receive it tmw or the day after tmw. Thanks.

  • Question : Inquiry related delivery from thy****Dec 09, 2017

    Dear seller, i have chosen normal mail svc for the bag, ordered since last sunday but till now have not receive the item???? How long do i have to wait:(???

    Answer : [Re] Inquiry related delivery from thy****

    Hi, we are so sorry about the delay shipping by singpost.For singpost normal mail, it takes 2-5 working days,but sometime it will delay up to 2 weeks.It maybe a bit slow during this busy fastiva season. The postmen will put item into your letter box.
    1)Did you check your letter box?Or any collection notice from postoffice in side your letter box?

    Thanks.

  • Question : Inquiry for the item from Bel****Dec 08, 2017

+View all Notice, FAQ, Q&A >>
Auto open close Magic Umbrella/UV light Super Large Reverse Umbrella/Nano/511 Tactical Umbrella
Auto open close Magic Umbrella/UV light Super Large Reverse Umbrella/Nano/511 Tactical Umbrella
Item Q&A
  • Question : umbrellaDec 13, 2017

    Hi my order no is 115411962. Have you ship out yet? I need it urgently, pls ship out now! Pls help as I flying off this Fri. Pls don't delay my order..

    Answer : [Re] umbrella

    hi, we have packed the item already, waiting for QEPXRESS to collect form you, you may receive it tmw. Thanks.

  • Question : Inquiry for the item from yis****Dec 07, 2017

    Hi, im looking at the sakura design mint colour umbrella but sold out. When will the new stock arrive?

    Answer : [Re] Inquiry for the item from yis****

    hi, it need more than 1 month because the supplier alos oos Thanks and so sorry about this.

    Question : [Re] Inquiry for the item from yis****

    Ok thx!

    Answer : [Re] Inquiry for the item from yis****

    thanks

  • Question : Inquiry related delivery from dar****Nov 23, 2017

    Hi can I check how come my order take so long???

    Answer : [Re] Inquiry related delivery from dar****

    hi, we posted 414A Fernvale Link Unit 22-20 S791414
    For singpost normal mail, it takes 2-5 working days, some time it will delay up to 2 weeks. please revert back to us the following.
    1) Did you check your letter box?
    2) is the address correct?

    Thanks.

    Question : [Re] Inquiry related delivery from dar****

    Yes the address is correct my other items arrived but not the umbrella. I just checked again today.

    How ?

    Daren
    81278114

    Answer : [Re] Inquiry related delivery from dar****

    If you yet receive the item 2weeks after shipping date(30/nov), please summit the non receipt claim for qoo10 to keep record,we will file the lost case to police, qoo10 and singpost , any one of them may call buyer for investigation.
    we will provide you the solutions after we receive the non- receipt claim and file the lost case. Thank you for your understanding.

    Question : [Re] Inquiry related delivery from dar****

    Ok noted.

    Answer : [Re] Inquiry related delivery from dar****

    Ok noted.

    Question : [Re] Inquiry related delivery from dar****

    thanks

    Answer : [Re] Inquiry related delivery from dar****

    Hi sorry forgot to inform u I got it already...

    Question : [Re] Inquiry related delivery from dar****

    ok,noted, thanks.

  • Question : Inquiry for the item from jan****Nov 17, 2017

    Hi seller, group buy shows $5.90.this is for which design?

    Answer : [Re] Inquiry for the item from jan****

    hi, the Magic blossom flower-Manual type is t 5.90,please see the attachment. Thanks.

  • Question : Black coating Medium size umbrellaSep 28, 2017

    Hi, for the Black coating Medium size umbrella, may I know if the handle is plastic or rubber? I guess if I looking for maximum UV protection, this would be the best option? Thanks.

    Answer : [Re] Black coating Medium size umbrella

    HI, the handle is plastic, yes, the maximum uv protection is the umbrella with black coating one. Thanks.

    Question : [Re] Black coating Medium size umbrella

    Would you happen to have any bigger umbrella with the black inner coating? Thanks.

    Answer : [Re] Black coating Medium size umbrella

    Hi, we are so sorry that for black coating one, the biggest one now is the medium with black coating design. Thanks.

    Question : [Re] Black coating Medium size umbrella

    Btw, for this umbrella, does the colour make a difference for the UV protection? E.g. Would black colour provide more protection compared to the pink color one? Thanks!

    Answer : [Re] Black coating Medium size umbrella

    Hi, it is almost same effect of UV protection for different colors. you may order the color you like. Thanks -:)

    Question : [Re] Black coating Medium size umbrella

    Hi, I'm trying to order the umbrella using my credit card and $2 MasterCard coupon. But I keep getting error that this payment mode is not available. When I ask Qoo10 help desk they said I can't use my credit card to buy this particular item but can use to buy other things, and true enough when I buy other stuff the payment goes thru. Not sure why also. Wonder if you are able to help.

    Answer : [Re] Black coating Medium size umbrella

    hi, we are so sorry we also don't know why, so sorry about this. thanks.

    Question : [Re] Black coating Medium size umbrella

    Hi I ordered the umbrella and just received it. May I check to close it, do I just press the button and then manually push the handle back down? Thanks!

    Answer : [Re] Black coating Medium size umbrella

    HI, yes, all the auto type in market now is like that, please refer to the pic to close it. Thans.

+View all Notice, FAQ, Q&A >>
Buy 5 get 1 free!Mens Brief/3D-Convex mens underwear/Modal Mens boxer/Mens panty/Breathable and Soft
Buy 5 get 1 free!Mens Brief/3D-Convex mens underwear/Modal Mens boxer/Mens panty/Breathable and Soft
Item Q&A
  • Question : Inquiry for the item from tlc****Dec 08, 2017

  • Question : shipping chargeNov 30, 2017

    hi seller, check if order design #1 for 5pcs what is the shipping charge?

    Answer : [Re] shipping charge

    hi, by normal mail, it is $1.5, by Qepxress, is $3.99, regardless how many pcs your ordered,only 1 time postage is charged. ,for singpost normal mail, it takes 2-14 working days and it is non-traceable, the postmen will put into your letter box. For Qexpress, it takes 2-3 working days and it is traceable, So qexpress is highly recommended.

    If you order 10pc, you only need to pay $1.50, we will upgrade to qepxress, we will bare the difference of the 3.99-1.5=2.49, Thanks.

  • Question : Inquiry for the item from ela****Nov 27, 2017

  • Question : Inquiry for the item from ela****Nov 27, 2017

  • Question : about itemNov 01, 2017

+View all Notice, FAQ, Q&A >>
Over 3000review! Mens Automatic Buckle Belt/wallet/Business Genuine Cowhide Leather Belt /Watch
Over 3000review! Mens Automatic Buckle Belt/wallet/Business Genuine Cowhide Leather Belt /Watch
Item Q&A
  • Question : Inquiry for the item from cjw****Nov 25, 2017

    Hi, I have forgotten indicate the length of the belt, however i do not know the waistline of my friend. May i know about how many inches of waistline does 112cm suit?

    Answer : [Re] Inquiry for the item from cjw****

    Hi, can fit up to 37 or 38 inches. Thanks

  • Question : Inquiry for the item from and****Nov 10, 2017

  • Question : Inquiry for the item from yin****Nov 10, 2017

    232500333 & 232500332
    Hi i have bought too short a belt was wondering if i could do an exchange? Please advise thanks!

    Answer : [Re] Inquiry for the item from yin****

    Hi, can exchange, would you like to come to our place to exchange or would you like to post it back? If you post back, please indicate the order nubmer and the length of the belt you want to exchange to in parcel. If you can come down , please come monday to saturday 9am to 10pm,. our address is on the back side of the parcel. Thanks.

  • Question : Belt (Cart no. 113868364)Oct 10, 2017

    Hi, please take note that I need the belt to be 52 inches long. Thank you!

    Answer : [Re] Belt (Cart no. 113868364)

    Hi, ok, noted, we will post out the belt suitable for the waist line up to 52inches. Thanks -:)

  • Question : Belt sizeSep 28, 2017

    Hi Seller.

    Kindly send me the 52" black belt. My order no is 230446023. Tks U

    Answer : [Re] Belt size

    HI, ok, noted, we will post out the belt suitable for 52inches, Thanks.

+View all Notice, FAQ, Q&A >>
3rd GEN SAP Anion Filter Shower Head/LED/3mode Purifying showerhead /300% pressure up/50% water save
3rd GEN SAP Anion Filter Shower Head/LED/3mode Purifying showerhead /300% pressure up/50% water save
Item Q&A
  • Question : Inquiry related delivery from cas****Nov 21, 2017

    Hi,
    Still not receive my item, stated shipped out on 15 Nov

    Answer : [Re] Inquiry related delivery from cas****


    2017-11-22 11:21:54

    Hi, for singpost normal mail, it takes 2-5 working days but some item will delay up to 2 weeks,
    1)did you check your letter box?
    Thanks.

    Question : [Re] Inquiry related delivery from cas****

    I have check today still haven receive, my other item from other seller shipped on 15 nov and had received seen yesterday

    Answer : [Re] Inquiry related delivery from cas****

    Hi, some time the item will delay up to 2 weeks, in your case, if you yet receive it by next tuesday,please summit the non receipt claim for qoo10 to keep record,we will file the lost case to police, qoo10 and singpost , any one of them may call buyer for investigation.
    we will provide you the solutions after we receive the non- receipt claim and file the lost case. Thank you for your understanding.

  • Question : Inquiry for the item from dor****Nov 21, 2017

    Hi. How long do we need to change the shower head with beads?

    Answer : [Re] Inquiry for the item from dor****

    Hi,there is no need to change the shower head beads. The beads can last 2 years. but you can take out to clean from time to time. Thanks.

  • Question : Inquiry for the item from foo****Nov 01, 2017

  • Question : smaller filterNov 01, 2017

    in reference to p/o 232986270 and 271, the filter is smaller then the filter i bought for my parent a year ago (p/o 176964253). it is so loose fit. Any advise?

    Answer : [Re] smaller filter

    HI, the supplier reduced the length of the filter just a little bit because if the filter is too long, it may affect the water pressure a bit. They try to change a little bit to to get the better water pressure.Supplier change the length more than half year alreay. But if you don't like the filter , you may post it back and we refund the payment.Thanks.

  • Question : Inquiry for the item from joy****Oct 29, 2017

    Hi Seller, may I know the length of filter? Thanks

    Answer : [Re] Inquiry for the item from joy****

    Hi, the filter lengthis about 11.5cm . Thanks.

+View all Notice, FAQ, Q&A >>
Japan Propolinse Natural Oral Mouth Wash/No More Bad Breath/Instant Teeth Brightening
Japan Propolinse Natural Oral Mouth Wash/No More Bad Breath/Instant Teeth Brightening
Item Q&A
  • Question : StocksNov 18, 2017

    Hi, may l know when will the Travel size standar 100ml stock coming?

    Answer : [Re] Stocks

    hi, in about 1 month, thanks -:)

  • Question : Inquiry for the item from the****Oct 07, 2017

    Hello! Before i purchase a few bottles, may i know whens the expiry fr sakura and black one? Thanks!

    Answer : [Re] Inquiry for the item from the****

    HI, the expiry day is 2019 or 2020, thanks.

  • Question : Inquiry for the item from hwa****Aug 23, 2017

    For kids, do you have stock without whitening version?

    Answer : [Re] Inquiry for the item from hwa****

    Hi, sorry but we only have the whitening version. Thanks

  • Question : Inquiry for the item from Car****Aug 15, 2017

    Hi seller . I just bought two bottles from u , but I didn't see any expire date . How we know when expired?

    Answer : [Re] Inquiry for the item from Car****

    Hi, please see the attachment the highlighted one is the year of manufacture,741 is batch, A,H10 is the mark of production line, unopened one can keep for 3 years, once opened, 1 year only,
    Thanks.

    Question : [Re] Inquiry for the item from Car****

    Ok.. thank you very much

    Answer : [Re] Inquiry for the item from Car****

    Hi, ok, Thanks -:)

  • Question : restockJul 12, 2017

    restocking for standard 400ml size?

    Answer : [Re] restock

    Hi, we are so sorry that we also not sure because the supplier also oos. Thanks.

Men and Teenager swimming trunks/swimming suit/men swimwear/swimming
Men and Teenager swimming trunks/swimming suit/men swimwear/swimming
Item Q&A
  • Question : Inquiry for the item from sim****Nov 15, 2017

    Hi, my waist is 28”, seem all sizes can fit, so which one is most suitable for me ? Thanks.

    Answer : [Re] Inquiry for the item from sim****

    Hi, all items except the items are 2xl and above. Recommend #01 ,Thanks.

  • Question : Inquiry for the item from pis****Nov 07, 2017

    hi
    waist about 29 inches
    which model and size should i choose?

    Answer : [Re] Inquiry for the item from pis****

    Hi, all the design can fit the 29 inches waist line except the following:1)design for kid,2)#07, 3)and those 2xl-4xl.
    Thanks.

    Question : [Re] Inquiry for the item from pis****

    for model #12, should i choose XL or 2XL?

    Answer : [Re] Inquiry for the item from pis****

    HI, XL is better fit. Thanks.

  • Question : Inquiry for the item from ian****Sep 04, 2017

  • Question : Inquiry for the item from swa****Aug 22, 2017

    When would item restock for lightning and sharkskin designed for size XL?

    Answer : [Re] Inquiry for the item from swa****

    Hi, we are so sorry, we cannot understand what is the design. Can you tell us what is the code of the item? Thanks

  • Question : Inquiry for the item from tan****Jul 28, 2017

    If waist is about 38-40., can fit in 4xl? Thanks

    Answer : [Re] Inquiry for the item from tan****

    Hi, if your size is 38-40 please choose #7 5xl it is suitable with 35-43 Inches. Thanks

+View all Notice, FAQ, Q&A >>
Over3000Review!Reflective/Anti fog/UV shield/Adult/kids Swimming goggles/Power Degree Diving goggles
Over3000Review!Reflective/Anti fog/UV shield/Adult/kids Swimming goggles/Power Degree Diving goggles
Item Q&A
  • Question : Inquiry for the item from syl****Oct 27, 2017

    Ignore one side power 250 and another side power 350, what d
    Power of goggles ahould I choose ?

    Answer : [Re] Inquiry for the item from syl****

    HI, we are so sorry we only have the goggles with same degree on both side, we recommend you choose 250 degree. Thanks.

  • Question : Inquiry for the item from tan****Oct 23, 2017

    I am looking for adult swimming goggles with ear plugs in the googles itself like the photo shown in your advertisement. I have attached it. Which one should I order from you? Thk u

    Answer : [Re] Inquiry for the item from tan****

    HI, the picture you attached is sy7200 design. Thanks =:)

  • Question : Inquiry for the item from tan****Oct 23, 2017

    Which adult goggles has ear plugs in it? Thk u

    Answer : [Re] Inquiry for the item from tan****

    Hi, 6100/7000/7200/6200power degree/ 8200 power degree all comes with free ear plug, Only the 8100 don't have ear plug by default. Butif you like the 8100 design, can leave in memo to seller as following: Please give me the free ear plug, than we will send to you as per you request. Thanks.

  • Question : Inquiry for the item from sel****Oct 15, 2017

    Are the adult goggles wth degree? As quite confuse as.shown 150-800 degree... wht does it mean? I am looking for normal goggle w/o degree so which model should i buy?

    Answer : [Re] Inquiry for the item from sel****

    Hi, the degree is from 150-800 for model of 6200 power degree and 8200 power degreegot (indication of the degree details like "200degree"when choose the option), the rest are all normal goggle, you may choose from 6100/7000/7200/8100/kids swimming/diving goggle, all above is normal goggle without any degree. Thanks -:)

  • Question : Power degree gogglesSep 20, 2017

+View all Notice, FAQ, Q&A >>
Free shipping!Flexible LED USB Table Lamp/Motion sensor auto on off led light/desk lamp/study light
Free shipping!Flexible LED USB Table Lamp/Motion sensor auto on off led light/desk lamp/study light
Item Q&A
  • Question : Inquiry for the item from min****Oct 10, 2017

    If i buy any 2 of the table lamps, will i be entitled free qexpress and free gifts?

    Answer : [Re] Inquiry for the item from min****

    hi,yes, we will upgrade to Free Qexpress and got free LED or free crystal pen. You may indicate in memo to seller to tell us you want mini LED or crystal pen. Thanks.

  • Question : :Flexible LED Design 2Sep 27, 2017

    Hi, I wish to buy one of each the blue and the white.
    Do you have the white in stock?

    Answer : [Re] :Flexible LED Design 2

    HI, so sorry, the white color is oos, only blue now, the new stock of blue will come in about 3 weeks thanks

    Question : [Re] :Flexible LED Design 2

    You still have the blue? i saw it earlier?

    Answer : [Re] :Flexible LED Design 2

    HI, yes, blue still have, but white is oos. Thanks.,

  • Question : Inquiry for the item from m0l****Sep 26, 2017

    Led desk lamp design 2
    Will u restock white?

    Answer : [Re] Inquiry for the item from m0l****

    HI,yes, in about 3 weeks . Thanks.

  • Question : Inquiry for the item from con****Aug 16, 2017

  • Question : Buying the Flexible LED USB Table LampAug 02, 2017

    Hi Earlystar,

    May I check if I make payment for the table lamp. When is the earliest I can get it??

    Regards,
    Dennis Chiam
    dennischiam@gmail.com

    Answer : [Re] Buying the Flexible LED USB Table Lamp

    Hi, if place order now and choose qexpress , we will post out tmw, you may receive the day after tmw. Thanks

+View all Notice, FAQ, Q&A >>
Clearance!Adjustable 18-23cm Silver Charm Bracelet/Charm Necklace/Genuine Unisex Leather Bracelet/Jewelry/Fashion Accessories/Christmas monther day gift/Free pouch/Free shipping/Free charm
Clearance!Adjustable 18-23cm Silver Charm Bracelet/Charm Necklace/Genuine Unisex Leather Bracelet/Jewelry/Fashion Accessories/Christmas monther day gift/Free pouch/Free shipping/Free charm
Item Q&A
  • Question : Inquiry for the item from sha****Jun 24, 2017

    Is this silver 925

    Answer : [Re] Inquiry for the item from sha****

    Hi, it is not silver 925 it is alloy. Thanks

  • Question : Inquiry for the item from ave****May 29, 2017

    Hi. How do we choose the 2 free items when we buy one? Are they the same exact bracelets? Thanks!

    Answer : [Re] Inquiry for the item from ave****

    Hi ,the 2 free item is not 2 free brecelets, is 2pcs of charm(randomly), please see the photo attachement. Thanks.

  • Question : Events - Charm BraceletSep 29, 2016

    Hi

    I have an event coming up and would love to have my guest customizing their own bracelet. The guests can choose their own charms and fix it themselves. Would like to know if you have a physical shop for me to view the charms and bracelets? Or do you have a package price for those bracelets?

    Looking forward to your reply.

    My contact number is 6805 0878. or alternatively, please provide me with your email address and we can liaise from th\ere. Thanks!

    Answer : [Re] Events - Charm Bracelet

    Hi, may i know how many pc you want? the price will base on how many pc you take. You may what app me at 98068208 to arrange timing for you to view the real thing. Thanks.

  • Question : AdviceApr 28, 2016

    Hi seller. I bought the bracelet which is too big for me. I would like to purchase a few more from you. My wrist size is 16 5cm. Can you please advice me which size I should get? Thank you!

    Answer : [Re] Advice

    Hi, if you wrist is 16.5, the chain should be 19cm,Thanks. If the chain is too big, can post back the chain only to exchange to 19cm or you can come to our place to try on the spot.We are at woodlands area. Thanks

    Question : [Re] Advice

    Oh great. Thanks! Can I have your location please? Cos I wanna purchase a few more. Thanks alot!

    Answer : [Re] Advice

    Hi, we are at woodlands area, we message our address now. Thanks.

  • Question : The offerOct 08, 2015

    There is a buy 1 get two free. May I know how do I get the two free and can I pick the designs ?

    Answer : [Re] The offer

    Hi, buy one get 2 free, 1 of free is the free pouch, another one is one pc of charm, yes, you can pick the designs, Please indicate the priority of the free charm you like: For example you can indicate in memo to seller as follow: I want xx design, if oos, give me yy design,or ww design,or zz design.Thanks.

+View all Notice, FAQ, Q&A >>
Mens belt
Mens belt
Item Q&A
  • Question : [About Item] Related InquiriesMar 15, 2017

    Hi, I have ordered a belt but forgot to indicate the length. Waist line 42inch (125cm). Pls take note

    Order no. 209564025

    Thanks!

    Answer : [Re] [About Item] Related Inquiries

    Hi, ok, noted, we will send out the 125cm belt to you. Thanks.

  • Question : [About Item] Related InquiriesFeb 26, 2017

    Hi
    I need the auto and needle belts to fit a 32 inch waist line.
    What is the recommended length to take.
    What are the width of the belts?
    I need all in brown color.
    Pls advise soonest.
    Sylvia 93872510

    Answer : [Re] [About Item] Related Inquiries

    HI, our belt is adjustable, Our shortest belt can fit 32 inches,if it is too long, you can cut from the front part. There is color option for belt when you place order, please choose the brown color. Our belt width is 3.5cm. we will message this info to your phone 93872510. Thanks.

  • Question : [About Item] Related InquiriesJan 27, 2017

    For needle type, what width is the belt?

    Answer : [Re] [About Item] Related Inquiries

    Hi, it is 3.5cm width. Thanks

  • Question : [About Item] Related InquiriesDec 31, 2016

    If 32inch waist should buy what length

    Answer : [Re] [About Item] Related Inquiries

    Hi, our shortest belt is 110, it can fit up to 35 inches, so you don't need to leave message in memo to seller, we will send out randomly, all the belts can fit you. Thanks -:)

  • Question : brown beltDec 12, 2016

    Hi,

    you have stock for brown belt for auto buckle for up to 140cm?

    i have existing buckle for your belt also (the groupbuy 8.90 one) but the belt koyak already already

    thanks

    Answer : [Re] brown belt

    HI yes, the dark brown belt up to 140cm is on the way,it will arravial in about 2 weeks, thanks

    Question : [Re] brown belt

    ok please reply to this message when it is available thanks

    Answer : [Re] brown belt

    HI, this message will dispear in sometime, would you like to leave your contact nubmer then we will message you once the stock come? Thanks -:)

    Question : [Re] brown belt

    8499 70eight4

    Answer : [Re] brown belt

    84997084? thanks

    Question : [Re] brown belt

    still 1 week to arrive?

    Answer : [Re] brown belt

    HI, in about 4 to 5 days only, the cargo is at custom today , need to wait for custom clearance and dispatch, Thanks.

    Question : [Re] brown belt

    noted

    can place order in advance and you ship to me when you receive?

    Answer : [Re] brown belt

    HI, can place order now , please indicated the length and color in memo to seller, then we will post out when the stock come. For the belt , it is better choose the suitable length because the lasting of belt is reduce when the length increase. So if your waist line is about 52 inches, we suggest the 140cm belt ,but if the waist line is less than 52inches, we suggest you take the shorter one.The fourmular is as following: waist line inchesX2.54+(min 8cm to max15cm),Thanks

    Question : [Re] brown belt

    if thats the calculation then i think i take the shorter one

    Answer : [Re] brown belt

    ok, noted, please indicate your waist line in "memo to seller" then we will send you the most suitable belt. Thanks -:)

+View all Notice, FAQ, Q&A >>
Cheapest!Free Gift!Unisex Backpack/School bag/Causual bag/Laptop Bag/computer bag/Shoulder bag/Travel bag/Handbag/sport bag/UP to 18.5 inch/SG Seller fast delivery!
Cheapest!Free Gift!Unisex Backpack/School bag/Causual bag/Laptop Bag/computer bag/Shoulder bag/Travel bag/Handbag/sport bag/UP to 18.5 inch/SG Seller fast delivery!
Item Q&A
  • Question : Weight of bagJul 28, 2016

    Hi, like to know the weight of style 4 & 6 Pls. Will style 3 be restocked? Thks

    Answer : [Re] Weight of bag

    HI, the bag is alll aobut 400gram. We are so sorry that we don't have plan to restock becuase all items is at. clearance.Thanks.

  • Question : Stock on Style 05Jan 23, 2016

    Any new stock coming in for the above mentioned? Thanks

    Answer : [Re] Stock on Style 05

    Hi, the design is oos and current we don't have plane to restock, so sorry about this. Thanks-:)

  • Question : PromotionNov 16, 2015

    Hi seller

    I would like to order 9 bags, is there any special promotion?

    Another thing is, i would need to send the bag to my office and will only be around Mon - Fri, 8.30am - 5.30pm. Please advise if we can request to have the items delivered at the stipulated time.

    Thanks.

    Answer : [Re] Promotion

    Hi, our price are very low already, all bags come with one free mini led light. We can ask Qexpress to arrange timing as per your request, but you need to leave message in memo to seller as follow:Please ask Qexpress to delivery from Mon - Fri, 8.30am - 5.30pm.Then we will know the order is from you and we will put on notice on the parcel.Thanks -:)

    Question : [Re] Promotion

    Hi

    Thanks for the reply. I was reading your reviews and saw some commenting on getting free bags. Just wondering if the promotion is ongoing as I might not need the extra bags.

    On the delivery, thanks! We will put it in the note to seller.

    Thank you and have a great day!!

    Answer : [Re] Promotion

    Hi, the buy2 get 1 free bag promotion is end already because all bags price are much lower than before, we check the stock, we still have some bag of design3--black, if you order 9 pcs, can put in memo to seller as follow:As agreed by joyce, please give me 2pc free design 3 black.My staff will send out extra 2pc of design. Thanks.

    Question : [Re] Promotion

    Hi

    I just sent in my order, but I forgot to change the shipping address and put in the note to seller.

    My Cart no. is 98954899 (Nov 17, 2015 ).

    Please help to change the shipping address to:
    226 Outram Road
    Block A, Level 6
    Singapore 169039

    Please also request for delivery to be between 8.30am - 5.30pm, Monday to Friday.

    Apologies for the inconvenience caused.

    Thank you so much!!

    Answer : [Re] Promotion

    Hi, noted, thanks

  • Question : I HAVE NOT YET RECIEVE MY ORDER BUT ON MY APP IT SAYS SHIPPING DELIVEREDSep 01, 2015

    Cart No. 97013238

    Order No. 151682907 and 151682908

    Hi Seller,

    kindly update me asap about my items if WHERE did they deliver them.

    It appeared on my app "shipping delivered" today where infact i have not yet recieved anything. From morning until now Im just here in our house and NO ONE came here to deliver my items.

    Kindly reply to me as soon as possible.

    Thank you.

    Answer : [Re] I HAVE NOT YET RECIEVE MY ORDER BUT ON MY APP IT SAYS SHIPPING DELIVERED

    Hi,From the system, someone signed already.Attached is the pic of signiture. Please double check your address: 6 EVERTON PARK 02-02 S080006 we will call qexpress to check TMW. Thanks.

  • Question : BUY 2 GET 1 FREEAug 28, 2015

    Good after Seller..
    i just wanna ask are u still going to have promotion like buy 2 get 1 free? If Yes, may i know when it will be?

    Thanks a lot.

    Answer : [Re] BUY 2 GET 1 FREE

    Hi, for promotion of buy 2 get 1 free, the free bag is style 03,we still have some style 03 black in stock, so if you order now and leave message in memo to seller as follow: As posted inquiry, i buy 2 bags, please send me one free style 03-black. Then we will konw the order is from you . Thanks.

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