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Q & A Lists
Item Question & Answer
SQ7007 Kitchen Storage Rack / Space Saving Organizer Shelf / No Drilling or Tools Needed/ Reusable
SQ7007 Kitchen Storage Rack / Space Saving Organizer Shelf / No Drilling or Tools Needed/ Reusable
Item Q&A
  • Question : Inquiry for the item from hen****May 20, 2019

  • Question : Specifications of productNov 02, 2018

  • Question : bus stopOct 19, 2018

    What is the nearest bus stop to your office?

    Answer : [Re] bus stop

    Hi mandai estate bus stop. attached. thanks.

  • Question : additional shelfOct 19, 2018

    1) What is the maximum weight for each shelf can hold?

    2) How to order additional shelves and the unit cost for the shelf?

    3) Any shorter size for the shelf?

    Answer : [Re] additional shelf

    Hi no stated max weight on box, colleague using, around 5kg tested
    Nope do not sell additional.
    Nope 1 size.

  • Question : Inquiry for the item from pop****Apr 26, 2018

    Hi
    Is the height of the 2 shelves adjustable to my liking or is it already fixed?
    And may i know the internal diameter of the shelf cos i want to put my water jug on it
    Thanks

    Answer : [Re] Inquiry for the item from pop****

    Hi its adjustable. thanks

    Question : [Re] Inquiry for the item from pop****

    What about internal diameter?
    What's the weight it can take for one shelf?

    Answer : [Re] Inquiry for the item from pop****

    Hi shelves is 19.5 x 50cm, exclude the rim around 1cm.
    No stated max weight on box, estimate 5-8kg should be no issue.

Transparent PVC Mat/ Table Soft Crystal Waterproof Cover placemat
Transparent PVC Mat/ Table Soft Crystal Waterproof Cover placemat
Item Q&A
★SALE★ Korean Clothes Rack BR703 BR702 BR505 / Standing Pole /Retractable Laundry / X Drying Rack
★SALE★ Korean Clothes Rack BR703 BR702 BR505 / Standing Pole /Retractable Laundry / X Drying Rack
Item Q&A
  • Question : Inquiry for the item from Eva****May 19, 2019

  • Question : Inquiry for the item from jas****May 16, 2019

    can i store br703 at the balcony? will it rust?

    Answer : [Re] Inquiry for the item from jas****

    yes can. stainless steel rods wont rust.

  • Question : Inquiry for the item from ava****May 12, 2019

    Hi. Which is the model is heavy duty, suitable to dry quilt, etc? Looking at capability to stand weight of 20kg.

    Answer : [Re] Inquiry for the item from ava****

    X rack will be suitable for quilt (bigger size). thanks.

  • Question : Inquiry for the item from eri****May 11, 2019

  • Question : Inquiry for the item from Kar****May 04, 2019

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Lowest Price! DIY Cube Storage/ Cabinet / Rack Shelf Wardrobe Box
Lowest Price! DIY Cube Storage/ Cabinet / Rack Shelf Wardrobe Box
Item Q&A
  • Question : Inquiry for the item from exc****May 19, 2019

  • Question : Inquiry for the item from nur****May 07, 2019

    Hi... can I buy just the connecting studs? I need 4 more of it.

    Answer : [Re] Inquiry for the item from nur****

    Hi $2 include normal mail , or $5 include courier delivery.

    Go to:
    https://www.qoo10.sg/g/627860227

    - chose $1 x 2 quantity
    Total Pay $2 Delivery Fees
    during checkout at memo please state ''4 cube studs include normal mail''

    OR

    - chose $1 x 5 quantity
    Total Pay $5 Delivery Fees
    during checkout at memo please state ''4 cube studs include courier''

  • Question : Inquiry for the item from eve****Apr 28, 2019

  • Question : Inquiry for the item from 201****Apr 29, 2019

    Hi,

    Like to buy it for keeping school books,is it solid enough for books?Please advice

    Answer : [Re] Inquiry for the item from 201****

    Not heavy duty type.

  • Question : Inquiry for the item from Jer****Apr 22, 2019

+View all Notice, FAQ, Q&A >>
Kids Magic Pad / Children Drawing Board Painting Tools Coloring Set Baby Early Learning Educational
Kids Magic Pad / Children Drawing Board Painting Tools Coloring Set Baby Early Learning Educational
Item Q&A
3D Brick Wallpaper / Self Adhesive Textured Foam Sticker Wall Deco DIY Interior
3D Brick Wallpaper / Self Adhesive Textured Foam Sticker Wall Deco DIY Interior
Item Q&A
  • Question : Inquiry for the item from fen****May 18, 2019

    hi ,

    3D Brick Wallpaper - BW01 any Stock for 60pcs ?

    thx

    Answer : [Re] Inquiry for the item from fen****

    apologise left 36pcs at the moment.

    Question : [Re] Inquiry for the item from fen****

    hi ,
    we need 60 pcs can you help

    thx

    Answer : [Re] Inquiry for the item from fen****

    Hi restock 3 weeks. thanks.

    Question : [Re] Inquiry for the item from fen****

    hi,
    no prob.
    thx

    Answer : [Re] Inquiry for the item from fen****

    hi,

    if the stock is in, kindly keep me update

    thx

  • Question : Inquiry for the item from nik****Apr 22, 2019

    Hi,

    BW04 , how many pieces is required for 3.7x 3.7 meter height.?

    Answer : [Re] Inquiry for the item from nik****

    25 pcs will give you 3.5m x 3.85m , the balance for 3.5m sides (0.2m) you may get 2 piece to cut. so total 27pcs.

  • Question : Inquiry for the item from niz****Mar 26, 2019

    Will it be possible if i come over to view the items?

    Answer : [Re] Inquiry for the item from niz****

    yes.

  • Question : Inquiry from dio****Mar 14, 2019

    Can you bring in wood designs? And if ever i order a lot, can offer discounts?

    Answer : [Re] Inquiry from dio****

    Nope we dont. thanks.

  • Question : Inquiry related delivery from sha****Dec 03, 2018

    Can i go there anytime to collect BW1 or BW4

    Answer : [Re] Inquiry related delivery from sha****

    30 Mandai Estate
    Mandai Industrial Building #04-01
    SINGAPORE 729918

    Mon to Sat 11am-5.00pm
    CLOSE ON SUNDAY and Public holiday

+View all Notice, FAQ, Q&A >>
2 3 4 tier Slim Rack/ Space Arrangement rack/ Z002 Z103 Can Tamer Spice Shelf
2 3 4 tier Slim Rack/ Space Arrangement rack/ Z002 Z103 Can Tamer Spice Shelf
Item Q&A
  • Question : Inquiry for the item from gla****May 19, 2019

  • Question : Inquiry for the item from van****May 15, 2019

    When will the Slim Rack 2-tier arrive

    Answer : [Re] Inquiry for the item from van****

    not restocking at the moment, thanks.

  • Question : Inquiry for the item from eli****Apr 02, 2019

    Any chance of restock for 2tier slim rack ?

    Answer : [Re] Inquiry for the item from eli****

    not restocking at the moment. thanks.

  • Question : Inquiry for the item from mar****Mar 18, 2019

  • Question : Inquiry related delivery from fuj****Mar 12, 2019

    Take how many days for shipping?

    Answer : [Re] Inquiry related delivery from fuj****

    1-3 work days.

+View all Notice, FAQ, Q&A >>
Classic Luggage / Hard shell Aluminium Alloy Frame Travel Bag Spinner ABS PC Case Trolley
Classic Luggage / Hard shell Aluminium Alloy Frame Travel Bag Spinner ABS PC Case Trolley
Item Q&A
  • Question : Inquiry for the item from Reb****May 17, 2019

    Hi, can i go to your store to take a look at the physical item?

    Answer : [Re] Inquiry for the item from Reb****

    there isn't display set. thanks.

  • Question : Inquiry for the item from ilv****May 15, 2019

  • Question : Inquiry from 233****May 14, 2019

  • Question : Inquiry related delivery from cyn****May 11, 2019

  • Question : Inquiry for the item from tli****May 11, 2019

+View all Notice, FAQ, Q&A >>
★SALE★ XM Storage Shelves Microwave Rack / Washing Machine Rack Toilet Rack Space Saving Organizer
★SALE★ XM Storage Shelves Microwave Rack / Washing Machine Rack Toilet Rack Space Saving Organizer
Item Q&A
  • Question : Inquiry for the item from gin****May 17, 2019

    Hi Seller,

    May I know the weight limit for XM307? Also, what is the material of the racks? Do they rusts??

    Thanks.

    Answer : [Re] Inquiry for the item from gin****

    about 40kg per shelf, won't rust.

    Question : [Re] Inquiry for the item from gin****

    Ok, thanks for your prompt reply.

    I intent to get 3 racks from your listing.

    However, saw some reviews of dented rods/shelve and rusty parts.

    Would you provide exchange services if items delivered are of such quality?

    Thanks.

    Answer : [Re] Inquiry for the item from gin****

    dent can exchange. wont rust, unless u are referring at 1653b model etc but we no longer sell that.

    Question : [Re] Inquiry for the item from gin****

    ok, noted.

    Material for the current racks in black are steel with epoxy powder coating??

    Answer : [Re] Inquiry for the item from gin****

    Apologise i do not know the answer to your question thanks.

    Question : [Re] Inquiry for the item from gin****

    racks are made of what material?

    Answer : [Re] Inquiry for the item from gin****

    steel

  • Question : Inquiry for the item from ell****May 16, 2019

  • Question : Inquiry for the item from hon****May 05, 2019

  • Question : Inquiry from Fat****May 05, 2019

    Hi, I'm looking for a microwave rack, 2 layer, dia measure is 90cm(D) x 45cm(W), world you have it? I just need 2 layer, because below this rack, is a unused stove, therefore I need a high of 12cm above to place my microwave.

    Answer : [Re] Inquiry from Fat****

    Nope, do not have 90cm.
    However u can consider xm233 which is 126cm, but instead of fixing up all the racks, you can fix 2/3 of the rack.

  • Question : Inquiry for the item from vng****May 05, 2019

    What is the height for xm214?

    Answer : [Re] Inquiry for the item from vng****

    150cm

+View all Notice, FAQ, Q&A >>
Stainless Steel Dish Rack / Kitchen Shelf / Draining Tray/ Sink Drainer Cutlery Knives
Stainless Steel Dish Rack / Kitchen Shelf / Draining Tray/ Sink Drainer Cutlery Knives
Item Q&A
  • Question : Inquiry for the item from ava****May 17, 2019

    Hi, may I know if 2 tiers 45cm or 47cm with knife holder will be restocked soon?

    Answer : [Re] Inquiry for the item from ava****

    47cm 2 tier left 1, adding in qty now. thanks.
    (if sold out , restock next week)

    Question : [Re] Inquiry for the item from ava****

    I just placed order for 55cm 2 tuers..possible to change to 47cm 2 tiers? My order number is 295988102? The difference can be refunded to my qoo10 account?

    Answer : [Re] Inquiry for the item from ava****

    HI u can cancel whole order and reorder. thanks.

    Question : [Re] Inquiry for the item from ava****

    Hi, think it's ok, pls proceed the order. Thanks.

    Answer : [Re] Inquiry for the item from ava****

    ok thanks.

  • Question : Inquiry for the item from ava****May 16, 2019

    Hi may I know if the width of 3 tiers slightly smaller than 2 tiers? Or the same?

    Answer : [Re] Inquiry for the item from ava****

    Hi just the height difference if you are comparing 2 same design with different height. thanks.

  • Question : Inquiry related delivery from 211****Mar 27, 2019

    Hi, if i order the dish rack today can i get it tomorrow afternoon?

    Answer : [Re] Inquiry related delivery from 211****

    nope.
    example 27/3 10am until 28/3 9.30am orders will be process on 28/3 and courier pickup on 28/3, delivery by qxpress is 29/3-30/3.

  • Question : Inquiry for the item from psh****Feb 11, 2019

    Any Restock for 57cm Type B 3 tier which can screw on wall hanging

    Answer : [Re] Inquiry for the item from psh****

    Hi restock 2 weeks. thanks.

  • Question : Inquiry related return and exchange from Min****Jan 09, 2019

    Hi there about 2 months ago I bought 2 tiers stainless dish rack from you . I have been experiencing leaking from the dish tray . Apparently there were some defects . Will you be able to exchange a new one or replace the tray for me please ?

    Answer : [Re] Inquiry related return and exchange from Min****

    Hi we do not exchange or replace for item over 2 months. thanks.

+View all Notice, FAQ, Q&A >>
ERT Tricycle / YB Tricycle / Children/ Kids/ Baby car toy bicycle
ERT Tricycle / YB Tricycle / Children/ Kids/ Baby car toy bicycle
Item Q&A
  • Question : Inquiry for the item from 212****May 17, 2019

    Will you stock in ERT?

    Answer : [Re] Inquiry for the item from 212****

    Nope ERT no more restocking. now changing to YB design.

    Question : [Re] Inquiry for the item from 212****

    Please share what is the difference between YB and ERT. thank you

    Answer : [Re] Inquiry for the item from 212****

    jus the basket different.

  • Question : Inquiry related delivery from 250****May 13, 2019

    Hi,

    I would like to change delivery option to home delivery. so what should i do for it?

    Please advise me

    Karthik
    94560406

    Answer : [Re] Inquiry related delivery from 250****

    Hi to change from self collect to delivery,

    Go to:
    https://www.qoo10.sg/g/627860227

    - chose $1 x 4 quantity
    Total Pay $4 Delivery Fees
    during checkout at memo please state your order number and 13 numbers voucher code.
    example: ''200123456 and voucher code 2500123456789''


    Voucher code can be found on the pickup voucher

    Computer/ Desktop Version : Login - Go to my qoo10 (on the top right) - Go to my orders- Go to the self collect order and click on pickup voucher on the right

    For mobile app version, left corner “box logo” , click on my orders - Go to the self collect order and click on the blue button ''pickup voucher''.

    Question : [Re] Inquiry related delivery from 250****

    Hi,
    i made the payment of $4. so please arrange the delivery ASAP.

    Answer : [Re] Inquiry related delivery from 250****

    pls send me the pickup voucher for storepickup order 295690359 or the 13 numbers on the voucher. thanks

    Question : [Re] Inquiry related delivery from 250****

    Attached pickup voucher here

    Answer : [Re] Inquiry related delivery from 250****

    can u deliver the item by tomorrow. its urgent.

    Question : [Re] Inquiry related delivery from 250****

    qxpress delivery 1-3 work days. thanks.

  • Question : Inquiry for the item from qoo****Apr 04, 2019

    Hi seller,

    If I go to store pick up...can assemble for me the bicycle?

    Thanks

    Answer : [Re] Inquiry for the item from qoo****

    Yes, Assembly $15

  • Question : ERT Tricycle $32.90Aug 29, 2018

    May i check if this suits a 17 month old who just could walk ?

    tks/rgds

    Answer : [Re] ERT Tricycle $32.90

    if the kid is sensible to ride already yes can.

  • Question : Inquiry for the item from net****Mar 10, 2018

    Hi when will the stock will come again

    Answer : [Re] Inquiry for the item from net****

    restock 2 weeks+. thanks.

+View all Notice, FAQ, Q&A >>
Ball Pit Ball Bundle
Ball Pit Ball Bundle
Item Q&A
  • Question : Inquiry for the item from sha****May 14, 2019

    Hi Seller, please advise the colour of the both 5.5cm and 7 cm balls. Are they in pastel colour or dark colours? Thanks

    Answer : [Re] Inquiry for the item from sha****

    At the moment , big ball dark color, small ball pastel.

    Question : [Re] Inquiry for the item from sha****

    Noted thanks. Btw is the ball very soft or material is thicker?

    Answer : [Re] Inquiry for the item from sha****

    Medium

    Question : [Re] Inquiry for the item from sha****

    Hi, I had placed order for 1 qty each for both 5.5cm and 7cm yesterday. Please expedite to ship dark colour for big ball and pastel for small one. Thanks

    Answer : [Re] Inquiry for the item from sha****

    yes, thanks.

  • Question : Inquiry for the item from vin****Dec 25, 2018

    Hi, I just ordered the 200 balls. Kindly send us the coloured balls as described in image instead of pastel colours, if not available please let me know, I will cancel this order. Thanks

    Answer : [Re] Inquiry for the item from vin****

    ok.

    Question : [Re] Inquiry for the item from vin****

    Hi, I already requested to send us the coloured balls but you still send us the pastel coloured balls.. I still didn't open the packing. Please advise how to change to coloured balls

    Answer : [Re] Inquiry for the item from vin****

    Hi, I already requested to send us the coloured balls but you still send us the pastel coloured balls.. I still didn't open the packing. Please advise how to change to coloured balls

    Question : [Re] Inquiry for the item from vin****

    we will inform courier to pickup item from you, thanks.

    Answer : [Re] Inquiry for the item from vin****

    Hi, So are you going to

    Question : [Re] Inquiry for the item from vin****

    Hi, are you going to exchange with coloured balls or refund my amount. Please advise. Thanks

    Answer : [Re] Inquiry for the item from vin****

    exchange.

  • Question : Inquiry for the item from pot****Dec 20, 2018

    Hello, I was expecting coloured balls as per pic but I received pastel colours instead. Can you please do the correction?

    Answer : [Re] Inquiry for the item from pot****

    Currently the balls are in pastal colors, thanks..

  • Question : Inquiry for the item from bal****Oct 15, 2018

  • Question : Shipping charges when ordered with another itemJul 27, 2017

+View all Notice, FAQ, Q&A >>
Movable Storage Box / Storage Drawer / Stackable/ Container Plastic/ Home Organization Organise
Movable Storage Box / Storage Drawer / Stackable/ Container Plastic/ Home Organization Organise
Item Q&A
  • Question : Inquiry related return and exchange from cla****May 16, 2019

    Hi, I received my item on tues but one of the storage boxes is missing the cover lid. There should be a detachable cover but it is missing.

    Answer : [Re] Inquiry related return and exchange from cla****

    Already inquiries replied. Thank you.

  • Question : Inquiry related return and exchange from jin****May 13, 2019

    Hi seller, i think you sent me wrong quantity and size. I ordered 3 medium and 3 small boxes. Why are u sending me 6 small boxes and 1 medium box which is not what i ordered. Kindly reply asap in my orders which was incorrect. See attached photo.

    Answer : [Re] Inquiry related return and exchange from jin****

    Can seller please arrange for an exchange? I return you back 4 small boxes and you send me 2 medium boxes which is my original order (3 boxes). I think i should not be liable for the delivery charges as the items you sent to me is incorrect. Let me know how the arrangement to be done. Thank you.

    Question : [Re] Inquiry related return and exchange from jin****

    Hi for order 295598791 and 295598790, you ordered 1 M 7 S in total. Pls check your order. thanks.

    Answer : [Re] Inquiry related return and exchange from jin****

    Please see the screenshot i send to u. It stated 3 medium and 3 small boxes very clearly. How come it show 7 small and 1 medium??

    Question : [Re] Inquiry related return and exchange from jin****

    Hi can you see clearly
    its says Qty 1 M + add on 3 S
    and
    Qty 1 S + add on 3 S

    Answer : [Re] Inquiry related return and exchange from jin****

    I overlook on the letter S at the add on there. I tot add on another medium size. No choice. Got to order medium size again. Thanks seller for your patience and explanation.

    Question : [Re] Inquiry related return and exchange from jin****

    Thanks.

  • Question : Inquiry for the item from Eff****May 10, 2019

  • Question : Inquiry for the item from eve****May 08, 2019

    Hi, every 4 box purchase free 1 set wheel correct. If need more wheels, how to purchase and price? Thanks.

    Answer : [Re] Inquiry for the item from eve****

    How many u need?

    Question : [Re] Inquiry for the item from eve****

    How much is it per set?

    Answer : [Re] Inquiry for the item from eve****

    $1.5

    Question : [Re] Inquiry for the item from eve****

    Ok. How to buy 1 more set?

    Answer : [Re] Inquiry for the item from eve****

    self collection available.
    if delivery, courier is $4

    Question : [Re] Inquiry for the item from eve****

    I want to buy extra 1 set wheels together with the box? How to cart out?

    Answer : [Re] Inquiry for the item from eve****

    Hi the link is in $1 so u can buy 2 sets at $3 or 1 sets at $2
    Go to:
    https://www.qoo10.sg/g/627860227

    - chose $1 x 3 quantity
    Total Pay $3 Delivery Fees
    during checkout at memo please state '' 2 sets of wheels''

    Question : [Re] Inquiry for the item from eve****

    Ok, have carted our accordingly.

    Answer : [Re] Inquiry for the item from eve****

    thanks.

  • Question : Inquiry for the item from plz****Mar 24, 2019

    Which one type n size is suitable for use to put men shoes
    Pls advise thank u

    Answer : [Re] Inquiry for the item from plz****

    All the men size are suitable for men, however u need to refer to the measurement to confirm ur sizing. the C type are bigger. thanks.

+View all Notice, FAQ, Q&A >>
Indoor Pool / balls/ Ball Pits/ Swimming Playground Indoor Outdoor Kids Baby Toy
Indoor Pool / balls/ Ball Pits/ Swimming Playground Indoor Outdoor Kids Baby Toy
Item Q&A
  • Question : Inquiry related delivery from mcy****May 16, 2019

  • Question : Inquiry for the item from Jey****Feb 19, 2019

    Keen to get the blue indoor pool. When can be available.

    If I want balls, I need to buy seperate right?

    Answer : [Re] Inquiry for the item from Jey****

    Currently left green or blue, balls sold separately. thanks.

  • Question : Inquiry for the item from sub****Feb 10, 2019

  • Question : Inquiry related delivery from van****Feb 12, 2019

    How fast is the delivery? If I order today, when will I receive the item?

    Answer : [Re] Inquiry related delivery from van****

    1-3 work days delivery. thanks.

  • Question : Inquiry for the item from 238****Feb 08, 2019

    Hi, are these balls BPA free?

    Answer : [Re] Inquiry for the item from 238****

    It is PE material. thanks.

+View all Notice, FAQ, Q&A >>
C0013 Clothes Rack / Drying Rack / Double Single Clothes Rack/ Wardrobe closet
C0013 Clothes Rack / Drying Rack / Double Single Clothes Rack/ Wardrobe closet
Item Q&A
  • Question : Inquiry related delivery from cra****May 15, 2019

  • Question : Inquiry for the item from fan****Mar 27, 2019

  • Question : Inquiry from mdi****Feb 25, 2019

    What is dimensions of the item

    Answer : [Re] Inquiry from mdi****

    attached, thanks.

  • Question : Inquiry for the item from Fre****Nov 16, 2018

    As for the C0013 clothes rack, May I know what’s the material for the shelves? Also metal?

    Answer : [Re] Inquiry for the item from Fre****

    Steel and non woven fabric.

  • Question : C0013 Clothes Rack- Black and WhiteOct 28, 2018

    May I know when this 2 colours be available?

    Answer : [Re] C0013 Clothes Rack- Black and White

    Hi restock 2 weeks. thanks.

+View all Notice, FAQ, Q&A >>
Minimalist Stylist Coffee Table A17 (Round or Rectangle Design Available)
Minimalist Stylist Coffee Table A17 (Round or Rectangle Design Available)
Item Q&A
  • Question : Inquiry for the item from put****May 15, 2019

    Pls reply to my msg. Thk u.

    Answer : [Re] Inquiry for the item from put****

    Already inquiries replied. Thank you.

  • Question : Inquiry for the item from 233****Feb 26, 2019

    Hi,

    the one shows in photo two round table is what sizes?

    Answer : [Re] Inquiry for the item from 233****

    HI picture given by supplier, not sure which size . we presume its 40 , 60cm.

  • Question : Inquiry for the item from cyu****Jan 29, 2019

    Hi seller,

    Please reply my message!

    Answer : [Re] Inquiry for the item from cyu****

    Already inquiries replied. Thank you.

    Question : [Re] Inquiry for the item from cyu****

    Please reply my message. It's urgent!

    Answer : [Re] Inquiry for the item from cyu****

    Hello!

    Question : [Re] Inquiry for the item from cyu****

    Already inquiries replied. Thank you.

  • Question : Inquiry from leo****Jan 21, 2019

    Hi, for 50 and 60 what's the length and also what is the width.

    Answer : [Re] Inquiry from leo****

    attached

  • Question : Inquiry for the item from qin****Jan 21, 2019

+View all Notice, FAQ, Q&A >>
★SALE★ Magic Stick Kitchen N Bathroom Rack/ Hook/ Towel/ Toilet Roll / Tissue Paper Holder
★SALE★ Magic Stick Kitchen N Bathroom Rack/ Hook/ Towel/ Toilet Roll / Tissue Paper Holder
Item Q&A
  • Question : Inquiry for the item from The****May 15, 2019

    SQ5161 have stock ?

    Answer : [Re] Inquiry for the item from The****

    out of stock at the moment. thanks

  • Question : Inquiry related delivery from o_s****Jan 30, 2019

  • Question : Inquiry for the item from 211****Jan 01, 2019

  • Question : Inquiry for the item from kis****Dec 20, 2018

    My wall tile is about 20.5 CM... Your stick metal piece is 22cm... Is it possible to use it?

    Answer : [Re] Inquiry for the item from kis****

    yes but the holding power will not be that strong as compare to a full flat surface, cause in the middle of the sticker , there's a line (tiles gap), not fully stick on.

  • Question : Inquiry for the item from app****Dec 15, 2018

+View all Notice, FAQ, Q&A >>
Y1 Y3 05-1 Movable Computer Laptop Table/ Height Adjustable Computer Bedside Bed Sofa
Y1 Y3 05-1 Movable Computer Laptop Table/ Height Adjustable Computer Bedside Bed Sofa
Item Q&A
  • Question : Inquiry for the item from wan****May 15, 2019

  • Question : Inquiry for the item from mis****May 04, 2019

    Hi, is the table foldable?

    Answer : [Re] Inquiry for the item from mis****

    nope.

  • Question : Inquiry for the item from goh****Apr 23, 2019

    I need a table height (from floor to TOP) or ard 60 to 63cm. Do you have any recommendation? Thanks

    Answer : [Re] Inquiry for the item from goh****

    Y3 can be adjusted to 60-63cm.

    Question : [Re] Inquiry for the item from goh****

    From the floor, up to 60cm? Becos if it is anything above 63cm, it will be too high for the sofa.

    Answer : [Re] Inquiry for the item from goh****

    yes.

  • Question : Inquiry for the item from 240****Apr 16, 2019

    Hi, my sofa has a small gap below. in order for it to slide in under the sofa, Please share what is the height of the roller and metal?
    Can the roller be remove for item Y3 Black?

    Answer : [Re] Inquiry for the item from 240****

    abt 7-8cm approx. can install without the wheels.

  • Question : Inquiry from gui****Apr 04, 2019

+View all Notice, FAQ, Q&A >>
SQ5127 Magic Stick Rack / Bathroom Kitchen Toilet Organizer Holder Shelf
SQ5127 Magic Stick Rack / Bathroom Kitchen Toilet Organizer Holder Shelf
Item Q&A
  • Question : Inquiry for the item from n_w****May 14, 2019

    Hi, can this stick on uneven surfaces? For example toilet wall tiles?

    Answer : [Re] Inquiry for the item from n_w****

    for smooth surface only. thanks.

  • Question : Inquiry for the item from fur****Apr 19, 2019

  • Question : Inquiry for the item from sun****Dec 10, 2018

    Hi how many kg can it withstand? Can it take the weight of 6 shampoo, conditioner shower foam etc? Also I find the height of the plastic too high can I cut myself to smaller size?

    Answer : [Re] Inquiry for the item from sun****

    No stated max weight on box, probably 3-4kg. Not sure about cutting part as we did not try before. Thx

  • Question : Inquiry for the item from ywc****Nov 18, 2018

Wardrobe GY02 GY49 GY70 GY18 GY04/ Clothes Rack / Closet
Wardrobe GY02 GY49 GY70 GY18 GY04/ Clothes Rack / Closet
Item Q&A
  • Question : Inquiry for the item from can****May 14, 2019

  • Question : Inquiry for the item from sha****May 03, 2019

  • Question : Inquiry for the item from jas****Apr 14, 2019

    any restock for gy18 fairy

    Answer : [Re] Inquiry for the item from jas****

    apologise restock not so soon as others still have stock. thanks.

  • Question : Inquiry for the item from swa****Apr 04, 2019

    Is the material washable?

    Answer : [Re] Inquiry for the item from swa****

    Nope.

  • Question : Inquiry for the item from 241****Mar 26, 2019

    GY70, do you have fairy or black colour?

    Answer : [Re] Inquiry for the item from 241****

    nope.

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★SALE★ Children/ Kids/ Scooter Tricycle/ Sport car/ Cooper/ Rocking horse/ swivel car/ Excavator
★SALE★ Children/ Kids/ Scooter Tricycle/ Sport car/ Cooper/ Rocking horse/ swivel car/ Excavator
Item Q&A
  • Question : Inquiry related return and exchange from Ang****May 14, 2019

    I am not able to fix the steering wheel to the Swivel Car. There is no proper installation guide to fixing it. Please contact me at 96868626.

    Thank you

    Regards
    Stephanie

    Answer : [Re] Inquiry related return and exchange from Ang****

    HI you may refer to: https://www.youtube.com/watch?v=Se6dgOaxyyA

  • Question : Inquiry for the item from Cla****May 13, 2019

    When will you have stock for yellow kids sports car? My baby loves it. Do i have to assemble?

    Answer : [Re] Inquiry for the item from Cla****

    Hi restock 3 weeks+. thanks.

  • Question : Inquiry for the item from Cla****May 08, 2019

    the sporting scooter is suitable for how many years old? Thanks!

    Answer : [Re] Inquiry for the item from Cla****

    Suits 2+ to 12 yrs. (height adjustable)

  • Question : Inquiry for the item from Cla****May 08, 2019

    Hi seller when will have restock for the GD scooter? Thank you!

    Answer : [Re] Inquiry for the item from Cla****

    no more. thanks.

  • Question : Inquiry for the item from gay****May 07, 2019

    Hi the rocking horse do u hv wid.english songs ?

    Answer : [Re] Inquiry for the item from gay****

    Nope.

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JJ Table / Computer Laptop Study Table / Minimalist Stylist Office / Multi-Purpose Desk
JJ Table / Computer Laptop Study Table / Minimalist Stylist Office / Multi-Purpose Desk
Item Q&A
  • Question : Inquiry for the item from 261****May 14, 2019

    Hi,if we order the table today,when can delivery?

    Answer : [Re] Inquiry for the item from 261****

    HI delivery is 1-3 work days by qxpress, thanks.

  • Question : Inquiry for the item from ris****Apr 27, 2019

  • Question : Inquiry related delivery from Hib****Mar 11, 2019

    Hi. I would like to purchase 2 of the Blackwood tables. But I need them delivered this coming Sunday to my office at 44 Kallang place. Would like to know if it is possible? Thank you.

    Answer : [Re] Inquiry related delivery from Hib****

    delivery 1-3 work days, cant chose specific time for qxpress. thanks.

  • Question : Inquiry related delivery from geo****Dec 12, 2018

    Hello, if I purchase the study desk today, can I arrange the shipping to be in Jan 2019?

    Answer : [Re] Inquiry related delivery from geo****

    Apologise not able to, you need to get in Jan. Qoo10 does not allow us to hold order for that long.

  • Question : Inquiry related delivery from jes****Dec 06, 2018

    Hi,
    Can I receive the next day if I order and opt for delivery?

    Answer : [Re] Inquiry related delivery from jes****

    Delivery is 1-3 work days. You may not receive it next day. thanks.

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60 x 60cm Puzzle EVA Play Mat/Kids Baby Floor Mattress/Carpet/Playground Infant Jigsaws Child
60 x 60cm Puzzle EVA Play Mat/Kids Baby Floor Mattress/Carpet/Playground Infant Jigsaws Child
Item Q&A
  • Question : Inquiry for the item from Yin****May 14, 2019

  • Question : Inquiry for the item from 261****Mar 27, 2019

    Hello, I am looking to order 100 sets but I would like order 1 set first for prototype. May I get a quotation for the price of 64 pieces and the price of 1 piece? All white. I would also like to ask if you could produce pieces that were 50cmx50cm? Please do contact me at sithein99@gmail.com for the quotations.

    Answer : [Re] Inquiry for the item from 261****

    Already inquiries replied. Thank you.

  • Question : Inquiry for the item from mel****Jan 03, 2019

  • Question : Inquiry for the item from ngn****Nov 21, 2018

    HI, when will you have stocks of the 30x30cm puzzle mat?
    Thanks

    Answer : [Re] Inquiry for the item from ngn****

    Apologise no restock for time being. thanks.

  • Question : Inquiry for the item from sam****Nov 14, 2018

    Any restock for 30×30?

    Answer : [Re] Inquiry for the item from sam****

    Hi no stock at the moment. not restocking at the time being. thanks.

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Rocky Mountain Tumbler /Keep Drinks Cold Hot /Stainless Steel Vacuum Cup Mug Water Bottle /BPA free
Rocky Mountain Tumbler /Keep Drinks Cold Hot /Stainless Steel Vacuum Cup Mug Water Bottle /BPA free
Item Q&A
  • Question : Inquiry for the item from 239****May 06, 2019

    Hi, I have received the tumbler, order is 295296836. But I have add on handle, and there is no handle in the packaging.

    Answer : [Re] Inquiry for the item from 239****

    apologise we will send u the missing handle. thanks.

    Question : [Re] Inquiry for the item from 239****

    Hi, order nos 295296836. Have you send my missing handle? Is been almost a week.

    Answer : [Re] Inquiry for the item from 239****

    Apologise miss out, will send out today. thanks.

  • Question : Inquiry related delivery from chr****Apr 05, 2019

    Hi. Am interested to buy few tumblers as gifts. Can I make purchase on qoo10 on same day n then come down to collect from your store? Regards.

    Answer : [Re] Inquiry related delivery from chr****

    HI once receive qoo10 voucher can collect, thanks.

  • Question : Inquiry for the item from Fif****Apr 04, 2019

    Is the tumbler ready with the handle and sleeve ?

    Answer : [Re] Inquiry for the item from Fif****

    ready stock. handle and sleeve can be purchase separately.

  • Question : Inquiry for the item from abr****Apr 03, 2019

    Do you sell lids with straw?

    Answer : [Re] Inquiry for the item from abr****

    nope.

  • Question : Inquiry for the item from ter****Mar 16, 2019

    Hi seller, kindly clarify if it's Rocky Mountain or Snow Mountain ?? Because advertised as Rocky mountain but read some reviews that some buyers are getting SNOW mountain. I would like to purchase Rocky mountain brand as what you advertised. Kindly advise.

    Answer : [Re] Inquiry for the item from ter****

    Hi the product is the same but label was changed by manufacturer. thanks.

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Multifunction Strip / L-shape/ U-shape / Corner Bumper / Baby guard / Safety Corner Protector Edge
Multifunction Strip / L-shape/ U-shape / Corner Bumper / Baby guard / Safety Corner Protector Edge
Item Q&A
  • Question : Inquiry for the item from jun****May 13, 2019

    Hi, will your corn bumper in cream colour be re-stock soon? Need more of it.

    Answer : [Re] Inquiry for the item from jun****

    Hi restock 2-3 weeks. thanks.

  • Question : Inquiry related delivery from jan****Apr 15, 2019

    Omggggggg!!!!! I accidentally ordered wrong mode. I wanted Sing post of delivery whichever is cheaper. How can I add now

    Answer : [Re] Inquiry related delivery from jan****

    Hi to change from self collect to delivery,

    Go to:
    https://www.qoo10.sg/g/627860227

    - chose $1 x 4 quantity
    Total Pay $4 Delivery Fees
    during checkout at memo please state all your order numbers and 13 numbers voucher codes.
    example: ''200123456 and voucher code 2500123456789''


    Voucher code can be found on the pickup voucher

    Computer/ Desktop Version : Login - Go to my qoo10 (on the top right) - Go to my orders- Go to the self collect order and click on pickup voucher on the right

    For mobile app version, left corner “box logo” , click on my orders - Go to the self collect order and click on the blue button ''pickup voucher''.

    Question : [Re] Inquiry related delivery from jan****

    Is it e ticket code?

    Answer : [Re] Inquiry related delivery from jan****

    yes, 13 numbers

    Question : [Re] Inquiry related delivery from jan****

    Done. Please check thanks

    Answer : [Re] Inquiry related delivery from jan****

    ok thanks.

  • Question : Inquiry related delivery from jan****Apr 15, 2019

    How to ship

    Answer : [Re] Inquiry related delivery from jan****

    Already inquiries replied. Thank you.

  • Question : Inquiry for the item from ted****Feb 17, 2019

    hi..may i know when will there b stock for L shape stripe black color?

    Answer : [Re] Inquiry for the item from ted****

    Hi restock 3 weeks. thanks.

    Question : [Re] Inquiry for the item from ted****

    hi..its almost 1 month..black color strip still haven't restock?

    Answer : [Re] Inquiry for the item from ted****

    Nope.

  • Question : Inquiry for the item from emc****Feb 26, 2019

    Hi is the strip comes along with the double tape? Or i need to purchase the double tape myself? Thanks.

    Answer : [Re] Inquiry for the item from emc****

    yes have tape.

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SQ1907 Suction Bathroom Kitchen Corner Shelf Shelving Storage Rack
SQ1907 Suction Bathroom Kitchen Corner Shelf Shelving Storage Rack
Item Q&A
  • Question : Inquiry from roy****May 12, 2019

    Do you sell spare or replacement suction stickers? The shelf is still ok but the suction cups are worn out.

    Answer : [Re] Inquiry from roy****

    Nope do not sell that.

  • Question : Inquiry for the item from gra****Apr 07, 2019

Japanese Style Foldable Bed With Mattress/ Movable Wheels/ Sturdy Metal Frame/ Adjustable HeadRest
Japanese Style Foldable Bed With Mattress/ Movable Wheels/ Sturdy Metal Frame/ Adjustable HeadRest
Item Q&A
  • Question : Inquiry for the item from 238****May 12, 2019

    For The 60x185 bed, what is the dimensions when fully unfolded?

    Answer : [Re] Inquiry for the item from 238****

    Approx 60 x 101 x 26cm folded

  • Question : Inquiry for the item from cz2****Apr 18, 2019

    Can the mattress be removed and washed?

    Answer : [Re] Inquiry for the item from cz2****

    not able to.

  • Question : Inquiry for the item from Sus****Mar 07, 2019

    90×200com is what size?queen or super single?

    Answer : [Re] Inquiry for the item from Sus****

    single

  • Question : Inquiry for the item from ylu****Feb 04, 2019

  • Question : Inquiry for the item from yat****Jan 27, 2019

    Please let me know when the 90cm wide bed is in stock. 60cm is too narrow for the person in mind. Thanks!

    Answer : [Re] Inquiry for the item from yat****

    Hi currently left 60cm. thanks.

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★SALE★ 50 Types Pretend Role Play Playset/ Kitchen/ Doctor/ Tools Cooking Market/ Educational Toy
★SALE★ 50 Types Pretend Role Play Playset/ Kitchen/ Doctor/ Tools Cooking Market/ Educational Toy
Item Q&A
  • Question : Inquiry for the item from che****May 12, 2019

    Hi after setting up the cooking set, may I know what is the height of the stove area? I just want to be sure that it is not too low

    Answer : [Re] Inquiry for the item from che****

    which design u looking at?

  • Question : Inquiry for the item from sil****Mar 28, 2019

    Hi! When will the luggage doctor set restock? Tks

    Answer : [Re] Inquiry for the item from sil****

    Hi this design wont restock temporary thanks.

  • Question : Inquiry for the item from ivy****Mar 26, 2019

    Hi, payment made today. When deliver out? Able to receive before sat?

    Answer : [Re] Inquiry for the item from ivy****

    delivery 1-3 work days. thanks.

  • Question : Inquiry related delivery from Ade****Mar 25, 2019

    Hi, purchase kitchen set today. When will be the earliest date for delivery?

    Answer : [Re] Inquiry related delivery from Ade****

    Delivery 1--3 work days, thanks.

  • Question : Inquiry for the item from Shi****Mar 05, 2019

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Foldable Foot Spa Basin / FootBath/ Reflexology/ Massage/ multipurpose tub
Foldable Foot Spa Basin / FootBath/ Reflexology/ Massage/ multipurpose tub
Item Q&A
  • Question : Inquiry for the item from jer****Apr 29, 2019

    Hi when will pink colour replenish?

    Answer : [Re] Inquiry for the item from jer****

    Will pink colour restock?

    Question : [Re] Inquiry for the item from jer****

    Hi will pink colour be restock?

    Answer : [Re] Inquiry for the item from jer****

    Hi restock 3 weeks. thanks.

    Question : [Re] Inquiry for the item from jer****

    Hi I like to purchase the pink colour so how do I order as now pink out of stock

    Answer : [Re] Inquiry for the item from jer****

    Apologise no more old pink type, old model left blue. now change to new design pink, green, purple. thanks.

  • Question : Inquiry for the item from rai****Apr 13, 2019

    When will the restock for purple?

    Answer : [Re] Inquiry for the item from rai****

    no more purple.

  • Question : Inquiry for the item from mel****Mar 08, 2019

    Any restock for oyher colors?

    Answer : [Re] Inquiry for the item from mel****

    Only blue. thanks.

  • Question : Inquiry for the item from mic****Jan 14, 2019

    Hi,

    Can i check if the basin can hold boiling water temperature? Like maybe 100 degree celsius.

    Hope to hear from you soon.

    Cheers,
    Susan

    Answer : [Re] Inquiry for the item from mic****

    Can hold hot water but maybe not 100 degree. leg cannot go into 100 degree water too...

    Question : [Re] Inquiry for the item from mic****

    Yes of cos not placing my leg directly into 100 degree. My purpose more on herbal soak so just wonder the max degree it can hold.

    Answer : [Re] Inquiry for the item from mic****

    There is no max degree stated on box, recommend feet soaking degree is 43 degree. thanks.

  • Question : Inquiry for the item from ztq****Dec 22, 2018

    Can it withstand water at high temperature?

    Answer : [Re] Inquiry for the item from ztq****

    Yes can take hot water. thanks.

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★SALE★ Computer Study Office Table JJ/ HH/ YCH2 / Home Office Work Study BEST Choice!
★SALE★ Computer Study Office Table JJ/ HH/ YCH2 / Home Office Work Study BEST Choice!
Item Q&A
  • Question : Inquiry for the item from 211****May 11, 2019

    Hi

    For the HH table, is there an option to select the shelving to be on the right, or do we contact you after making the purchase?

    Look forward to hearing from you.

    Warmest Regards

    Answer : [Re] Inquiry for the item from 211****

    It is DIY installation, customer can install left or right depend on their needs. thanks.

  • Question : Inquiry related delivery from bac****May 09, 2019

    Why there is no window pop out for updating shipping address

    Answer : [Re] Inquiry related delivery from bac****

    To edit address, pls go to ''my qoo10'' top bar, my info - personal info - click on address book to edit. thanks.

  • Question : Inquiry related delivery from 238****Apr 16, 2019

    Hi, Can I select delivery date & time? how many day from order date to delivery?

    Answer : [Re] Inquiry related delivery from 238****

    Nope, standard qxpress is 1-3 work days. thanks.

  • Question : Inquiry for the item from 237****Apr 09, 2019

  • Question : Inquiry for the item from Mat****Apr 03, 2019

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