Q&A board

Available
MON~FRI : 9am ~ 6pm
SAT : Off
SUN, Holiday : day off
Q & A Lists
Item Question & Answer
Sona 43 Inch Remote Tower Fan - SFT1707 (1 Year Warranty)
Sona 43 Inch Remote Tower Fan - SFT1707 (1 Year Warranty)
Item Q&A
Mistral 16 Inch Auto Fan - MAF16 (1 Year Warranty)
Mistral 16 Inch Auto Fan - MAF16 (1 Year Warranty)
Item Q&A
  • Question : Inquiry from win****Jan 09, 2019

  • Question : Inquiry for the item from 236****Dec 28, 2018

    Hi, I wish to order 2 units. Is installation included in your price ? If not, how much to instal ? thank u

    Answer : [Re] Inquiry for the item from 236****

    Hi, I wish to order 2 units. Is installation included in your price ? If not, how much to instal ? thank u

    Question : [Re] Inquiry for the item from 236****

    Hi, I wish to order 2 units. Is installation included in your price ? If not, how much to instal ? thank u

Selamat Stainless Steel Cordless Electric Kettle  MQ-CK118P
Selamat Stainless Steel Cordless Electric Kettle MQ-CK118P
Item Q&A
Philips Step LED 20W / 36W Tunable Ceiling Light - 31822 / 31823 (1 Year Warranty)
Philips Step LED 20W / 36W Tunable Ceiling Light - 31822 / 31823 (1 Year Warranty)
Item Q&A
  • Question : Inquiry related return and exchange from dar****Jan 07, 2019

  • Question : Inquiry for the item from ore****Dec 28, 2018

    hi. for ur philips led lights that come with 1yr warranty, if item becomes faulty, how does the warranty work? 1 for 1 exchange, ie ur electrician will bring a new item and change on the spot or ?

    Answer : [Re] Inquiry for the item from ore****

    Hi,Sorry from delay reply.
    Is there any problem with the lights now?
    If you have any questions, you can let us know what happened first. We will 1 to 1 exchange.

Mistral Instant Water Heater - MSH707 (5 Years Warranty)
Mistral Instant Water Heater - MSH707 (5 Years Warranty)
Item Q&A
  • Question : Inquiry for the item from Eli****Jan 06, 2019

  • Question : Inquiry for the item from cpk****Aug 07, 2017

    Is temperature adjustable or fixed at 3 points? For shower head how many position of water spray? Thanks

    Answer : [Re] Inquiry for the item from cpk****

    For shower head 3 position of water heater

  • Question : Inquiry for the item from cyn****Jul 13, 2017

    Hi, is showerhead included?

    Answer : [Re] Inquiry for the item from cyn****

    Yes.Included.

  • Question : Inquiry from par****Jul 05, 2017

    hi! do you provide instsllation service for the water heaters?

    Answer : [Re] Inquiry from par****

    I can give u my contractor number,u can contact he.
    8111 2299 Thomas.

Electrolux 9L Toaster Oven- EOT-2805K (2 Year Warranty)
Electrolux 9L Toaster Oven- EOT-2805K (2 Year Warranty)
Item Q&A
  • Question : Inquiry related delivery from chr****Dec 31, 2018

  • Question : Inquiry related cancel and refund from lim****Nov 19, 2018

  • Question : Inquiry related delivery from evi****Nov 13, 2018

  • Question : DeliveryJul 11, 2018

    I bought the Electrolux 9L Toaster Oven- EOT-2805K on 6 July 2018, until now I have not received the item, we would appreciate if you could arrange delivery ASAP.

    Thank you!

    Answer : [Re] Delivery

    Hi,your order item we will be send out today.

Sona 16 Inch Stand Fan - S11 (1 Year Warranty)
Sona 16 Inch Stand Fan - S11 (1 Year Warranty)
Item Q&A
Philips PL-S 9W 2P (Available Warm White / Cool Daylight / Cool White)
Philips PL-S 9W 2P (Available Warm White / Cool Daylight / Cool White)
Item Q&A
  • Question : Inquiry related delivery from 237****Dec 04, 2018

    hi seller

    interested in this item but your shipping fee is $3.99 per bulb? So if I purchase 10, shipping is $39.90???

    Answer : [Re] Inquiry related delivery from 237****

    hi seller

    can you please reply to my message sent 4/12?

    thx

  • Question : NumberAug 06, 2017

    Hi, this is one bulb for $8.40 or 4 bulbs for $8.40?

    Answer : [Re] Number

    4 bulbs is $8.40

Philips PL-S 7W 2P (Available Warm White / Cool Daylight / Cool White)
Philips PL-S 7W 2P (Available Warm White / Cool Daylight / Cool White)
Item Q&A
  • Question : Inquiry for the item from leo****Dec 21, 2018

    Dear seller is it 4 for $9.60? i would like to purchase 50 pcs. Any special discount for me if i purchase 50 pcs? What about the delivery? Can you arrange for me free delivery? Thanks

    Answer : [Re] Inquiry for the item from leo****

    Hi,
    This model now $2.80/1pcs
    If you want purchase 50pcs,can discount but need walk in to buy.

    How many watt you want?

    Question : [Re] Inquiry for the item from leo****

    I want 7watt.
    But Already i have ordered with qoo10 last week.
    Each 25 pcs. 2 order i have placed with your shop. Do you remember? I will collect it by next week seller. Before i collect will message you..Thanks seller

  • Question : Inquiry for the item from v_s****May 26, 2018

    $9.60 for 1pce or 4 pcs?

    Answer : [Re] Inquiry for the item from v_s****

    Hi, $9.60 this price is 4Pcs bulb.

  • Question : Inquiry for the item from v_s****May 26, 2018

    Is price of $9.60 for 1 pce or 4 pcs?

    Answer : [Re] Inquiry for the item from v_s****

    Hi, $9.60 this price is 4Pcs bulb.

Cornell Electric Slow Cooker / Auto Cooking Function / Ceramic Pot
Cornell Electric Slow Cooker / Auto Cooking Function / Ceramic Pot
Item Q&A
  • Question : Inquiry for the item from fai****Dec 01, 2018

    Hi
    Is the inner pot made of iron or aluminum?
    Can I put another container in it to double boil?
    Is the 5L too big for a family of 3?
    Is the inner pot surface smooth or rough?
    Can put inner pot on gas stove or induction cooker?

    Answer : [Re] Inquiry for the item from fai****

    Hi, morning.
    This model inner pot is aluminum.
    The best is dont want.
    Personally think that 5L is ok.
    This inner pot is rough.
    Cannot.

    Thanks.

    Question : [Re] Inquiry for the item from fai****

    Hi, I'm refering to the brown inner pot . Is it made of clay plus aluminum n iron or just clay alone?
    Can I come to yr shop to see a sample first?

  • Question : slow cooker csc 350Nov 12, 2018

  • Question : Inquiry for the item from z_h****Oct 29, 2018

Iona 6L Purple Clay Auto Slow Cooker - GLSC600 (1 Year Warranty)
Iona 6L Purple Clay Auto Slow Cooker - GLSC600 (1 Year Warranty)
Item Q&A
  • Question : Inquiry for the item from 233****Dec 09, 2018

  • Question : ReturnJul 20, 2018

    Returning

    Answer : [Re] Return

    Hi,Can i know why happend?

    Question : [Re] Return

    Sorry I'm returning because I ordered the wrong item.

    Answer : [Re] Return

    Okay.Noted.
    Thanks

    Question : [Re] Return

    how do i return it and the refund process?

    Answer : [Re] Return

    hi?

    Question : [Re] Return

    You need to email for Qoo10.

  • Question : Order: 201549567 Product ProblemJan 22, 2017

    Hi Seller,

    Today is the first day I try to use the Iona 6L purple clay Slow cooker, after I washed the clay, I put in water and switch on the button to High and plug the electricity,
    it starts to have plastic burn smell from the product. I don't think it is normal right? can i exchange a new one or you can collect it for testing?

    You can contact me at 93894235 whatsapp.

    Regards
    Catherine

    Answer : [Re] Order: 201549567 Product Problem

    Hi, you may contact Iona service centre directly

  • Question : [About Item] Related InquiriesJan 21, 2017

    Hi, seller, may I know if order now, can I receive before Chinese New Year?

    Answer : [Re] [About Item] Related Inquiries

    Yes

  • Question : Walk in cheaper for 6L or same price as qoo10?Oct 07, 2016

    Walk in cheaper for 6L or same price as qoo10?

    Answer : [Re] Walk in cheaper for 6L or same price as qoo10?

    Same Price

+View all Notice, FAQ, Q&A >>
Black and Decker 7.2V Wet Dry Cyclonic Dustbuster (Green) - WD7201G-B1
Black and Decker 7.2V Wet Dry Cyclonic Dustbuster (Green) - WD7201G-B1
Item Q&A
+View all Notice, FAQ, Q&A >>
Philips LED Certaflux DLM ES 1900/865 CLG G1 (Replacement of 22W/32W TLE)
Philips LED Certaflux DLM ES 1900/865 CLG G1 (Replacement of 22W/32W TLE)
Item Q&A
  • Question : Inquiry from yeo****Dec 01, 2018

    If buy more , got discount ? Can you Contact me 97976464

    Answer : [Re] Inquiry from yeo****

    Hi,Morning.
    How many you want but?

  • Question : Inquiry for the item from 241****Nov 14, 2018

    Check ... There is a magnet behind , thus I only need a metal base ( which is attached to the celing by screw ) and 2 wires to install ?

    Answer : [Re] Inquiry for the item from 241****

    Hi,morning.
    Yes.

  • Question : Inquiry for the item from teh****Nov 12, 2018

  • Question : installation services for Philips LED CertafluxJul 28, 2018

    Do you provide installation services for Philips LED Certaflux?

    Answer : [Re] installation services for Philips LED Certaflux

    Hi,Sorry.We dont have Philips installation services.

  • Question : Inquiry related delivery from boo****Mar 23, 2018

+View all Notice, FAQ, Q&A >>
(Buy 3 get 1 free) Philips Essential 18W E27 Cap (Available in Cool Day Light / Warm White)
(Buy 3 get 1 free) Philips Essential 18W E27 Cap (Available in Cool Day Light / Warm White)
Item Q&A
Samsung Digital Door Lock - SHS 1521 (Pin and RF Card)삼성 디지털 도어 잠금 - SHS 1521 (핀 및 RF 카드)
Samsung Digital Door Lock - SHS 1521 (Pin and RF Card)삼성 디지털 도어 잠금 - SHS 1521 (핀 및 RF 카드)
Item Q&A
+View all Notice, FAQ, Q&A >>
Toyomi Single Hot Plate - HP601 (1 Year Warranty)
Toyomi Single Hot Plate - HP601 (1 Year Warranty)
Item Q&A
  • Question : Inquiry for the item from Irc****Nov 14, 2018

  • Question : Inquiry for the item from thi****Jul 29, 2018

  • Question : Inquiry for the item from ecw****Jul 03, 2017

    Hi seller can this use for fried egg? Thanks.

    Answer : [Re] Inquiry for the item from ecw****

    Can.But u want put pans

Philips 10W LED Ceiling Light 6500K Cool Daylight - 33369 (1 Year Warranty)
Philips 10W LED Ceiling Light 6500K Cool Daylight - 33369 (1 Year Warranty)
Item Q&A
  • Question : Inquiry for the item from 243****Nov 13, 2018

  • Question : Inquiry for the item from pia****Aug 10, 2018

  • Question : Material of the lamp coverApr 01, 2018

  • Question : Inquiry for the item from lea****Mar 30, 2018

  • Question : Inquiry for the item from Kha****Mar 27, 2018

+View all Notice, FAQ, Q&A >>
Mind 13A 2 Gang Switched Socket Outlet with Neon - MQ 8132N13A 2 명 네온으로 소켓 콘센트를 전환 마음 - MQ 8132N을
Mind 13A 2 Gang Switched Socket Outlet with Neon - MQ 8132N13A 2 명 네온으로 소켓 콘센트를 전환 마음 - MQ 8132N을
Item Q&A
Cornell Electric Slow Cooker / Auto Cooking Function / Ceramic Pot
Cornell Electric Slow Cooker / Auto Cooking Function / Ceramic Pot
Item Q&A
(Buy 3 get 1 free) Philips Tornado 20W E27 Cap (Cool Daylight/ Warm White)
(Buy 3 get 1 free) Philips Tornado 20W E27 Cap (Cool Daylight/ Warm White)
Item Q&A
Sona 7 Inch Clip Fan - SFC1228 (1 Year Warranty)
Sona 7 Inch Clip Fan - SFC1228 (1 Year Warranty)
Item Q&A
  • Question : Inquiry for the item from ger****Oct 26, 2018

  • Question : Weight of fanOct 18, 2018

  • Question : PowerOct 12, 2017

Cornell 1100W Dry Iron - CIS D26BE (1 Year Warranty)
Cornell 1100W Dry Iron - CIS D26BE (1 Year Warranty)
Item Q&A
Philips Meson 59203 10W LED Downlight - Available in Cool Daylight / Warm White
Philips Meson 59203 10W LED Downlight - Available in Cool Daylight / Warm White
Item Q&A
  • Question : Inquiry for the item from bar****Oct 23, 2018

  • Question : Inquiry for the item from ven****Oct 07, 2018

  • Question : Inquiry for the item from ckj****Mar 04, 2018

  • Question : Bulb Base and DriverJan 07, 2018

  • Question : Inquiry for the item from suh****Oct 21, 2017

    is cool daylight = cool white? which more brighter and white? and do u hv cool white if it is more brighter?

    Answer : [Re] Inquiry for the item from suh****

    This model also got cool daylight or warm white only.

+View all Notice, FAQ, Q&A >>
Philips 16W LED Ceiling Light 6500K Cool Daylight - 33362 (1 Year Warranty)
Philips 16W LED Ceiling Light 6500K Cool Daylight - 33362 (1 Year Warranty)
Item Q&A
  • Question : Inquiry for the item from flu****Oct 13, 2018

  • Question : 22W 33365Sep 16, 2018

  • Question : Inquiry for the item from han****Aug 26, 2018

    Hi i ordered 3 lights last night.. Can i self collect today?

    Answer : [Re] Inquiry for the item from han****

    Yup.Sure can

  • Question : 关于商品si_****会员的咨询。Jan 17, 2018

  • Question : Wrong Contact Number / Opening hoursNov 18, 2017

    Hi,

    I just ordered 4 Philips LED Ceiling lights from you 33362.

    Unfortunately i provided the wrong HP number, it should be 9295 5132, please take note if you need to contact me

    Also, can you provide me your opening hours so i can come and collect the items ?

    Many thanks for your help
    Philippe

    Answer : [Re] Wrong Contact Number / Opening hours

    Noted.Settle already.

    Thank You for Support.

+View all Notice, FAQ, Q&A >>
Sona 16 / 18 / 20  Inch Oscillator Fan - SOF6054 / SOF6056 / SOF6058 (1 Year Warranty)
Sona 16 / 18 / 20 Inch Oscillator Fan - SOF6054 / SOF6056 / SOF6058 (1 Year Warranty)
Item Q&A
  • Question : ASSEMBLYOct 04, 2018