Genesis Projects
Genesis Projects
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Item Question & Answer
Bear 1.8L Electric Stainless Steel Kettle - KES118 (1 Year Local  Warranty)
Bear 1.8L Electric Stainless Steel Kettle - KES118 (1 Year Local Warranty)
Item Q&A
  • Question : Inquiry for the item from edn****Sep 22, 2018

  • Question : Inquiry from len****Aug 27, 2018

  • Question : Inquiry related delivery from ifl****Jul 31, 2018

    Do you have stock to be collected tomorrow?

    Answer : [Re] Inquiry related delivery from ifl****

    Hi,Morning

    Yes.Today you can come in collect.

    Question : [Re] Inquiry related delivery from ifl****

    Time?

    Answer : [Re] Inquiry related delivery from ifl****

    Monday-Friday
    9AM-6PM

    Lunch Time : 1PM-2PM

  • Question : Inquiry for the item from wsc****May 05, 2018

  • Question : Order no 227375420 - Request for exchangeSep 01, 2017

+View all Notice, FAQ, Q&A >>
Philips 16W LED Ceiling Light 6500K Cool Daylight - 33362 (1 Year Warranty)
Philips 16W LED Ceiling Light 6500K Cool Daylight - 33362 (1 Year Warranty)
Item Q&A
  • Question : 22W 33365Sep 16, 2018

  • Question : Inquiry for the item from han****Aug 26, 2018

    Hi i ordered 3 lights last night.. Can i self collect today?

    Answer : [Re] Inquiry for the item from han****

    Yup.Sure can

  • Question : 关于商品si_****会员的咨询。Jan 17, 2018

  • Question : Wrong Contact Number / Opening hoursNov 18, 2017

    Hi,

    I just ordered 4 Philips LED Ceiling lights from you 33362.

    Unfortunately i provided the wrong HP number, it should be 9295 5132, please take note if you need to contact me

    Also, can you provide me your opening hours so i can come and collect the items ?

    Many thanks for your help
    Philippe

    Answer : [Re] Wrong Contact Number / Opening hours

    Noted.Settle already.

    Thank You for Support.

  • Question : ConnectorMar 20, 2017

    Hi Seller,

    May I know what is the cm distance between the 4 screw connector (the one connecting to the ceiling)? As I'm trying to replace an existing ceiling lamp and hope to find something similar. Thanks

    Answer : [Re] Connector

    Hi

    May I suggest you contact Philips lighting customer service center directly on the technical query. We don want to provide you the wrong info

+View all Notice, FAQ, Q&A >>
Bear Essentials 1.5L Rice Cooker - RCT151 (1 Year Warranty)
Bear Essentials 1.5L Rice Cooker - RCT151 (1 Year Warranty)
Item Q&A
  • Question : Charity Bulk OrderSep 15, 2018

  • Question : Inquiry for the item from pps****Jan 20, 2018

    The cooker can cook for how many cups of uncooked rice? I am looking at 5 cups to 8 cups uncooked rice capacity. Is this the right size? Thanks

    Answer : [Re] Inquiry for the item from pps****

    Hi,Dear customer.
    Ya,is this size.

  • Question : Inquiry for the item from blk****Jan 02, 2018

  • Question : Made in?Oct 20, 2016

    Hi, is this local sg brand? made in which country?

    Answer : [Re] Made in?

    Bear Essential is one of the brand under 707 Water Heater. Item is make in China

Philips Twirly 6500K LED 17W / 20W Ceiling Light -31825 / 31826 (1 Year Warranty)
Philips Twirly 6500K LED 17W / 20W Ceiling Light -31825 / 31826 (1 Year Warranty)
Item Q&A
Samsung Digital Door Lock - SHS 1521 (Pin and RF Card)삼성 디지털 도어 잠금 - SHS 1521 (핀 및 RF 카드)
Samsung Digital Door Lock - SHS 1521 (Pin and RF Card)삼성 디지털 도어 잠금 - SHS 1521 (핀 및 RF 카드)
Item Q&A
  • Question : Inquiry for the item from tec****Sep 13, 2018

  • Question : Inquiry for the item from Cos****Oct 14, 2017

    Got warranty?

    Answer : [Re] Inquiry for the item from Cos****

    Ya.Got one year warranty.

  • Question : [About Item] Related InquiriesMar 19, 2017

    Hi, do u provide installation?

    Answer : [Re] [About Item] Related Inquiries

    Yes. With charges about $100 for those customers whom bought from us

  • Question : Samsung Digital Door Lock - SHS 1521Jul 10, 2016

    Hi Seller,

    Do u still have 1521 in stock for pick up from your store in AMK? This should be Red color right?

    Answer : [Re] Samsung Digital Door Lock - SHS 1521

    Yes, dark red color ...

  • Question : GateApr 15, 2016

    Can it be used for rod-iron gate?

    Answer : [Re] Gate

    Cannot

+View all Notice, FAQ, Q&A >>
Bear Essentials 16 Inch Wall Fan with Remote - FSW402 (1 Year Local Warranty)
Bear Essentials 16 Inch Wall Fan with Remote - FSW402 (1 Year Local Warranty)
Item Q&A
  • Question : Inquiry related delivery from dai****Sep 10, 2018

    hi i have sent an inquiry last week but no reply so far.ordered on 4 sep but have not received the item.pls update

    Answer : [Re] Inquiry related delivery from dai****

    Hi,Dear customer.
    Sorry for delay reply.

    Are you receive your order item?

  • Question : Inquiry for the item from zen****May 04, 2018

  • Question : About installation of itemJul 12, 2017

    Hello,

    Do you have an electrician to recommend to install the fan.

    Thanks

    Answer : [Re] About installation of item

    U want wall fan,stand fan,or what?

    Question : [Re] About installation of item

    Well, you are selling Bear Essentials 16 Inch Wall Fan with Remote - FSW402 (1 Year Local Warranty)

    So i guess it is a Wall fan that needs to be install onto a wall.

    Do you have a regular electrician to recommend?

    Answer : [Re] About installation of item

    Oh forget it

    Question : [Re] About installation of item

    Sorry, we dont have recommend

Philips Avance Collection Kitchen Machine - HR7954/01 (2 Years International Warranty)
Philips Avance Collection Kitchen Machine - HR7954/01 (2 Years International Warranty)
Item Q&A
Eclipse 4D Ergonomic Racing Gaming Chair - Eclipse Blue4D 인체 공학적 레이싱 게임 의자 이클립스 - 블루 이클립스
Eclipse 4D Ergonomic Racing Gaming Chair - Eclipse Blue4D 인체 공학적 레이싱 게임 의자 이클립스 - 블루 이클립스
Item Q&A
Tefal Induction Hob Set with Melody Hot Pot - IH2018 with A73896 (2 Years Warranty)
Tefal Induction Hob Set with Melody Hot Pot - IH2018 with A73896 (2 Years Warranty)
Item Q&A
Black and Decker 7.2V Wet Dry Cyclonic Dustbuster (Green) - WD7201G-B1
Black and Decker 7.2V Wet Dry Cyclonic Dustbuster (Green) - WD7201G-B1
Item Q&A
Bear Essentials Energy Saving 12 Inch 2 In 1 Desk / Wall Fan  - FSD351  (1 Year Warranty)
Bear Essentials Energy Saving 12 Inch 2 In 1 Desk / Wall Fan - FSD351 (1 Year Warranty)
Item Q&A
Iona 0.3L Rice Cooker - GLRC03 (1 Year Warranty)
Iona 0.3L Rice Cooker - GLRC03 (1 Year Warranty)
Item Q&A
Black and  Decker - 4 in 1 10.8V Lithium Stick Vacuum - NSVA315J
Black and Decker - 4 in 1 10.8V Lithium Stick Vacuum - NSVA315J
Item Q&A
Tefal Moulinette Chopper - MQ716 ( 2 Years Warranty )
Tefal Moulinette Chopper - MQ716 ( 2 Years Warranty )
Item Q&A
Cornell Electric Slow Cooker / Auto Cooking Function / Ceramic Pot
Cornell Electric Slow Cooker / Auto Cooking Function / Ceramic Pot
Item Q&A
707 Infrared Cooker - IFC201 (2 Years Warranty) Free BBQ Grill Plate
707 Infrared Cooker - IFC201 (2 Years Warranty) Free BBQ Grill Plate
Item Q&A
  • Question : Inquiry for the item from whe****Aug 27, 2018

  • Question : Inquiry related delivery from ani****Jul 14, 2018

    What are the list of stores that I can visit to redeem my e-voucher fir this product?

    Answer : [Re] Inquiry related delivery from ani****

    Reply to the other side already.
    Thanks

  • Question : CookwareDec 12, 2017

  • Question : max load of cookerJan 06, 2017

    hi what is the max load the cooker can take? also what is the highest heat it can reach? thank you

    Answer : [Re] max load of cooker

    Hi

    Had checked with 707

    Temperature is 200c

  • Question : 707 infrared cookerNov 09, 2015

    Hi,

    Can the cooker be used with the heavy cast iron pot? Also with clay pots, porcelain and glass pots?

    The base of one of my pans is 26cm. What the the circumference of the heating area for the 707 cooker?

    Thank you.

    Regards,
    Lynn

    Answer : [Re] 707 infrared cooker

    Can

+View all Notice, FAQ, Q&A >>
Tefal Click And Taste Mini Blender - BL142A (2 Years Warranty)
Tefal Click And Taste Mini Blender - BL142A (2 Years Warranty)
Item Q&A
  • Question : Inquiry for the item from etc****Aug 27, 2018

  • Question : Inquiry from car****Sep 02, 2017

    Hi seller,

    I called Tefal for the warranty and they said they need the invoice. Can you send me my invoice ASAP.
    My order# is 226533669 which was ordered on 24 August 2017.
    Pls reply ASAP.

    Answer : [Re] Inquiry from car****

    Settle already.ThankYou

  • Question : Inquiry from car****Sep 02, 2017

    Hi seller,

    I called Tefal for the warranty and they said they need the invoice. Can you send me my invoice ASAP.
    My order# is 226533669 which was ordered on 24 August 2017.

    Pls reply ASAP.

    Answer : [Re] Inquiry from car****



    Settle already.ThankYou

  • Question : Inquiry for the item from car****Aug 23, 2017

  • Question : Inquiry for the item from car****Aug 23, 2017

+View all Notice, FAQ, Q&A >>
Mistral 17L Electric Oven - MO17D (1 Year Warranty)
Mistral 17L Electric Oven - MO17D (1 Year Warranty)
Item Q&A
  • Question : delivery date?Aug 23, 2018

    Hi, I have not receive any response from you on the delivery date. Please advise.

    Answer : [Re] delivery date?

    Hi,Dear customer.
    Your order we will be shipping out tomorrow.

  • Question : sizeAug 10, 2018

  • Question : enquiryDec 04, 2017

    can we bake cakes and cookies in these?

    Answer : [Re] enquiry

    hi, ya you can.

  • Question : Inquiry for the item from dic****Nov 25, 2017

  • Question : Inquiry for the item from ser****Jun 14, 2017

    Hi..do.you have the.dimensions for this item?

    Thanks

    Answer : [Re] Inquiry for the item from ser****

    This item out of stock.
    I cannot check with u,sry.

Tefal 2L Blendforce Maxi Glass Blender - BL2338 (2 Years Warranty)
Tefal 2L Blendforce Maxi Glass Blender - BL2338 (2 Years Warranty)
Item Q&A
Philips Viva Collection Blender - HR2163/01 (2 Years Warranty)
Philips Viva Collection Blender - HR2163/01 (2 Years Warranty)
Item Q&A
  • Question : Can walk in shop purchase?Aug 16, 2018

    Hi,
    Can i do walk in purchase?

    Answer : [Re] Can walk in shop purchase?

    Hi,Dear customer.
    This model we dont have the stockplie.
    We need your comfirm order, we will contact the supplier for the goods.

    Thanks

Mind 6 Way 3 Meter Extension Cord - MA11866 웨이 3 미터 연장 코드를 마음 - MA1186을
Mind 6 Way 3 Meter Extension Cord - MA11866 웨이 3 미터 연장 코드를 마음 - MA1186을
Item Q&A
  • Question : 2-5MAug 07, 2018

    Hello. The max range of this cable is 5M? and Is this applicable with 2-PIN plug without an adaptor?

    Answer : [Re] 2-5M

    Hello

  • Question : Inquiry for the item from mic****Jul 11, 2017

    Hi, does this comes with surge protector? Any warranty?

    Answer : [Re] Inquiry for the item from mic****

    Surge protector warranty is 7 Day only.

Bear Essentials 1.5L Multi Function Kettle - KES615 (1 Year Local Warranty)
Bear Essentials 1.5L Multi Function Kettle - KES615 (1 Year Local Warranty)
Item Q&A
  • Question : Hi sellerAug 06, 2018

  • Question : Faulty productJul 26, 2018

    Hi Seller,

    I bought this product last month. Now I'm facing some issue with the product recently.
    It started to short circuit. It have happens a few times with this product. Now I dare not use.

    Please advise it I can exchange for this?

    Thanks and hope to hear from you soon.

    Answer : [Re] Faulty product

    Hi,Sorry for delay reply.

    Cheong Hock Guan Water Heater Centre Pte Ltd.
    6749 8885

    You can contact this company.
    Check the Company want to arrange for exchange or keep in repair for you.
    Thanks.

  • Question : Inquiry for the item from lmh****Jun 07, 2018

    Hi, can I check if the power will automatically be cut off when the water in the pot reaches boiling point? Or it will continue to cook until we turn it off? Thanks :)

    Answer : [Re] Inquiry for the item from lmh****

    Hi,need until we turn if off.

  • Question : Inquiry for the item from nel****May 17, 2018

    Is it 2 pin or 3 pin?

    Answer : [Re] Inquiry for the item from nel****

    Hi,Dear customer.
    This item is 3pin.

    Question : [Re] Inquiry for the item from nel****

    Thanks, bought 2 pots already, collected but has not try yet.

    Answer : [Re] Inquiry for the item from nel****

    Okay.Thank Your Support!

  • Question : Inquiry for the item from mil****May 17, 2018

+View all Notice, FAQ, Q&A >>
Tefal 0.6L Mini Rice Cooker - RK5001 (2 Years Warranty)
Tefal 0.6L Mini Rice Cooker - RK5001 (2 Years Warranty)
Item Q&A