Q&A board

Q & A Lists
Item Question & Answer
Enfagrow A+ Stage 5 Growing Up Milk Powder 360DHA+ (6Y+) 900g - Bundle of 2
Enfagrow A+ Stage 5 Growing Up Milk Powder 360DHA+ (6Y+) 900g - Bundle of 2
Item Q&A
  • Question : Inquiry for the item from wen****Oct 17, 2019

    Hi seller,

    When is the expiry date for the buddle sale going on now, 17 Oct 2019?

    Thanks to advise.

    Answer : [Re] Inquiry for the item from wen****

    Dear Valued Customer,

    Thank you for your interest in our products. We regret to inform you that this has been sold out already. We apologize for the inconvenience this has caused. You may check our other products in our store for other great bundle deals!

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

Enfamil A+ Stage 2 -Baby Milk Formula- 900g/1.8kg/Gentlease + FREE Thermal Pouch
Enfamil A+ Stage 2 -Baby Milk Formula- 900g/1.8kg/Gentlease + FREE Thermal Pouch
Item Q&A
  • Question : Inquiry related delivery from bel****Oct 11, 2019

    I purchased on the 8 oct. pls kindly update when will my items be ship?

    Answer : [Re] Inquiry related delivery from bel****

    Pls advise

    Question : [Re] Inquiry related delivery from bel****

    Pls advise

    Answer : [Re] Inquiry related delivery from bel****

    Dear Valued Customer,

    Thank you for making purchases with us. Unfortunately, due to the overwhelming number of orders we received, there will be a slight delay on your order. We are just waiting for the new stocks and once it arrives, we will immediately ship it out. We are truly sorry for this. Hope you understand.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

    Question : [Re] Inquiry related delivery from bel****

    Pls give me an estimated date of delivery

    Answer : [Re] Inquiry related delivery from bel****

    Dear Valued Customer,

    We will most likely deliver this by next week. Please let us know if you will be willing to wait.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

    Question : [Re] Inquiry related delivery from bel****

    Hi. I will wait till next week. Pls expedite the delivery

    Answer : [Re] Inquiry related delivery from bel****

    Dear Valued Customer,

    We are glad to advise you that this order is now ready to be shipped with tracking number: SM046297483412526205. You may check the status here, https:// https://www.urbanfox.asia and click on "track", so you may be updated with the movement of your order.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from tan****Apr 23, 2019

    Hi may i know if the soother is operated by batteries or do i have to plug in the socket?

    Answer : [Re] Inquiry for the item from tan****

    Dear Valued Customer,

    Thank you for your interest in our products. The Free Projection Soother is battery operated so it is portable and cord free.

    Hope to see you purchase from us soon!

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

    Question : [Re] Inquiry for the item from tan****

    Hi thanks for the quick reply. But sadly i realised it comes with stage 2 only. I’m buying stage 3

    Answer : [Re] Inquiry for the item from tan****

    Dear Valued Customer,

    Oh, I see. We'll come up with better promotions in the future then for other stages as well. We apologize for this inconvenience.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

    Question : [Re] Inquiry for the item from tan****

    Ok looking forward to stage 3 promotions...
    Followed...😁

    Answer : [Re] Inquiry for the item from tan****

    Dear Valued Customer,

    Thank you! May you have a great day ahead!

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from AYL****Apr 15, 2019

    Do you have the enfamil A+ stage 2 Gentlease stage 2 in stock?

    Answer : [Re] Inquiry for the item from AYL****

    Dear Valued Customer,

    Thank you for your interest in our products. Yes, we do have available stocks of the Enfamil A+ Gentlease S2 360DHA+ 900g. Please be advised that this item is low in stocks so better purchase soon!

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from reg****Apr 10, 2019

    Any stock up?

    Answer : [Re] Inquiry for the item from reg****

    Dear Valued Customer,

    Thank you for your interest in our products. May we know which product you are referring to? Is it the Enfamil A+ Stage 2 900g or 1.8kg? We notified the relevant department on adding more stocks to this. However, these items are low in stock so better purchase fast.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

Enfamil / Enfagrow A+ OFFICIAL Stage 2/3/4/5 - Baby Milk Powder 1.8kg + Free Bottle+$5 Voucher!
Enfamil / Enfagrow A+ OFFICIAL Stage 2/3/4/5 - Baby Milk Powder 1.8kg + Free Bottle+$5 Voucher!
Item Q&A
  • Question : Inquiry for the item from pat****Oct 11, 2019

  • Question : Inquiry for the item from Ama****Oct 10, 2019

    Hi need to buy this as well. Can't select free gift $5 voucher. Can you check and revert urgently.

    Answer : [Re] Inquiry for the item from Ama****

    Dear Valued Customer,

    Thank you for your interest in our products. We apologize for this inconvenience. We have notified the relevant department regarding this. Please check back after an hour so you can continue with your purchase.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from cha****Oct 10, 2019

    Hi
    Will there be a restock today?

    Answer : [Re] Inquiry for the item from cha****

    Dear Valued Customer,

    Thank you for your interest in our products. All our products are currently available. May we know what specific item are you referring to?

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from jia****Oct 09, 2019

    Hi seller, may I know where is this milk powder made from?

    Answer : [Re] Inquiry for the item from jia****

    Dear Valued Customer,

    Thank you for your interest in our products. Our products are manufactured from The Netherlands. Hope this helps :)

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from viv****Oct 09, 2019

+View all Notice, FAQ, Q&A >>
[Bundle of 2] Enfagrow A+ Baby Milk Powder Stage 2/3/4/5 - 1.8kg + FREE Stabilo Bundle!
[Bundle of 2] Enfagrow A+ Baby Milk Powder Stage 2/3/4/5 - 1.8kg + FREE Stabilo Bundle!
Item Q&A
  • Question : Inquiry for the item from Ama****Oct 10, 2019

    Hi cant select free gift. Please revert ASAP. Thanks

    Answer : [Re] Inquiry for the item from Ama****

    Dear Valued Customer,

    Thank you for your interest in our products. We apologize for this inconvenience. We have notified the relevant department regarding this. Please check back after an hour so you can continue with your purchase.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

    Question : [Re] Inquiry for the item from Ama****

    Hi already more than 1 hour still same issue.

    Answer : [Re] Inquiry for the item from Ama****

    Dear Valued Customer,

    We apologize for this inconvenience. We will send another follow up to the relevant department regarding this listing. Please do keep posted.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from jan****Sep 15, 2019

    Hi,
    Can’t order cos the free gift 1 can’t select. Please
    Assist.
    Thanks

    Answer : [Re] Inquiry for the item from jan****

    Dear Valued Customer,

    Thank you for your interest in our products. It seems like the listing has already been fixed. Kindly check so you can proceed with your order. If same problem still persists on your side, please let us know immediately.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

    Question : [Re] Inquiry for the item from jan****

    Thanks Nica

    Answer : [Re] Inquiry for the item from jan****

    Dear Valued Customer,

    You're most welcome. If you have any other concerns or questions just let us know.

    "Fellow Us" for more updates and promotions.

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from wan****Sep 14, 2019

    Hi, unable to make selection for Free Gift 1, thus cannot place order. Can you update option Free Gift 1? So no more light bulb and no voucher also?

    Answer : [Re] Inquiry for the item from wan****

    Sorry, please change the1st Free Gift option, not the 2nd “Free Gift 1” where the voucher can still be selected.

    Question : [Re] Inquiry for the item from wan****

    Dear Valued Customer,

    Thank you for your interest in our products. It seems like the listing has already been fixed. Kindly check so you can proceed with your order. If same problem still persists on your side, please let us know immediately.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

    Answer : [Re] Inquiry for the item from wan****

    Hi, I can select the free light bulb now. Is it still available?

    Question : [Re] Inquiry for the item from wan****

    Dear Valued Customer,

    Unfortunately, its already sold out. We only have the Stabilo Bundle available as a free gift. Hope you understand.


    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from siu****Sep 16, 2019

    Hi

    Trying to add to cart but due to the website cannot select the free gift one I cannot add to cart

    Kindly rectify this urgently.

    Thank you

    Answer : [Re] Inquiry for the item from siu****

    Dear Valued Customer,

    Thank you for your interest in our products. It seems like the listing has already been fixed. Kindly check so you can proceed with your order. If same problem still persists on your side, please let us know immediately.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from koh****Sep 15, 2019

    When I clicked free gift, there is no selection from the drop down list. Please check and advise. Thanks.

    Answer : [Re] Inquiry for the item from koh****

    Dear Valued Customer,

    Thank you for your interest in our products. It seems like the listing has already been fixed. Kindly check so you can proceed with your order. If same problem still persists on your side, please let us know immediately.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

+View all Notice, FAQ, Q&A >>
[Bundle of 4] Enfagrow A+ Baby Milk Powder Stage 2/3/4/5 -1.8kg +Free Philips Rice Cooker worth $89!
[Bundle of 4] Enfagrow A+ Baby Milk Powder Stage 2/3/4/5 -1.8kg +Free Philips Rice Cooker worth $89!
Item Q&A
  • Question : Inquiry for the item from yap****Oct 08, 2019

    Do you still have free airfryer?

    Answer : [Re] Inquiry for the item from yap****

    Dear Valued Customer,

    Thank you for your interest in our products. Unfortunately, we don't have the Air Fryer available anymore. We do have new Free Gifts to offer though so make sure you check it in our store.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from gle****Sep 27, 2019

  • Question : Inquiry for the item from Qiu****Sep 26, 2019

  • Question : Inquiry for the item from Qiu****Sep 26, 2019

    Hello. I can’t seems to place an order because the drop down box for free gift doesn’t have anything to select
    Attached photo Fyr

    Answer : [Re] Inquiry for the item from Qiu****

    Dear Valued Customer,

    Thank you for your interest in our products. We have updated our listing. You may now proceed with your order. If the error still persists, please let us know.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from cin****Sep 26, 2019

    Hi is there anymore voucher? Can’t seem to click the free gift

    Answer : [Re] Inquiry for the item from cin****

    Dear Valued Customer,

    Thank you for your interest in our products. We have updated our listing. You may now proceed with your order. If the error still persists, please let us know.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

+View all Notice, FAQ, Q&A >>
[Bundle x3] Enfamil /Enfagrow A+ Stage 2/3/4/5- 900g
[Bundle x3] Enfamil /Enfagrow A+ Stage 2/3/4/5- 900g
Item Q&A
  • Question : Inquiry for the item from qiu****Sep 26, 2019

    Hi, may i noe if stage 900g will instock?

    Answer : [Re] Inquiry for the item from qiu****

    Dear Valued Customer,

    Thank you for your interest in our products. May we know what exact item you would like to purchase? I think you missed out on the Stage you were referring to.

    Looking forward to your response :)

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

    Question : [Re] Inquiry for the item from qiu****

    Sorry stage 3. =)

    Answer : [Re] Inquiry for the item from qiu****

    Dear Valued Customer,

    We have no stocks right now but we have requested for new stocks for this item. Hopefully the new stocks will arrive by next week.


    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

    Question : [Re] Inquiry for the item from qiu****

    Okie thanks

    Answer : [Re] Inquiry for the item from qiu****

    Dear Valued Customer,

    You are most welcome :) May you have a great week ahead!


    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry from Yvo****Sep 05, 2019

    Hi, I'm not able to select the free gift. Pls check.. Thank you.

    Answer : [Re] Inquiry from Yvo****

    Dear Valued Customer,

    Thank you for your interest in our products. We checked and unfortunately, the free gifts has already been sold out. We apologize for this. We have updated our listing to avoid further confusion.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry from joy****Aug 31, 2019

    Hi, what is the criteria of using the shop coupon? I cant seem to be able to apply the discount.

    Answer : [Re] Inquiry from joy****

    Dear Valued Customer,

    Good day. Thank you for bringing this to our attention. Our sincere apology for the inconvenience caused. Please allow us to check and confirm this first to our relevant team and we will get back to you the soonest.

    Thank you for your patience and understanding.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG"

  • Question : Inquiry related delivery from 262****Jul 29, 2019

    PLease contact 97734303 if no one at home.

    Answer : [Re] Inquiry related delivery from 262****

    Dear Valued Customer,

    Thank you for making your purchases in our Mead Johnson SG Official Store.

    We checked and we noticed that your parcel has been packed and is being prepared to be forwarded to our courier. Please expect a notification from us for the tracking details any time soon. Our logistic partner is expected to call you or send a message first and confirm delivery beforehand. This is to avoid unsuccessful delivery.

    As per checking our system, the phone number registered for this order is the one that ends with 0124. Please confirm if this needs updating.

    "Follow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Mead Johnson SG Official Store and have a nice day!

    Lei
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from liv****Jul 10, 2019

    Hello seller, is the stage 3 original or Vanilla taste? Or we can put request in order notes?

    Answer : [Re] Inquiry for the item from liv****

    Dear Valued Customer,

    Thank you for your interest in our products. Unfortunately, this listing is only for the Original Flavor, however, if you would like to the Vanilla flavor we have it available in single tins, do check our listing here,

    https://qoo.tn/BPBHFT

    If you wish to get a Bundle of 3 in Vanilla Flavor, kindly inform us so we can make arrangements for that listing. Please do let us know.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

+View all Notice, FAQ, Q&A >>
Enfamama A+ Maternal Formula Powder Milk Pregnancy  Lactation Chocolate/Vanilla 900g
Enfamama A+ Maternal Formula Powder Milk Pregnancy Lactation Chocolate/Vanilla 900g
Item Q&A
  • Question : Inquiry related delivery from sha****Jul 02, 2019

    For Cart No : 127881511, may i know the shipping status?

    Answer : [Re] Inquiry related delivery from sha****

    Dear Valued Customer,

    Thank you for making purchases with us. We checked and it shows that your order is currently being prepared and packed. Once this has been shipped, you may use the tracking number provided to track and trace your parcel. Please keep posted so we can update you with the progress.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from wei****Apr 26, 2019

Enfamil A+ Stage 1 Lactofree Infant Formula Baby Milk Powder 360DHA+ (0-12M) 900g
Enfamil A+ Stage 1 Lactofree Infant Formula Baby Milk Powder 360DHA+ (0-12M) 900g
Item Q&A
  • Question : Inquiry for the item from Asc****Jun 07, 2019

    Hi, will like to check the expiry date of this formula before placing my order.

    Answer : [Re] Inquiry for the item from Asc****

    Dear Valued Customer,

    Thank you for your interest in making purchases with us. We don't have the list of expiry dates for now however, we have requested for it and once they respond. We will let you know. Kindly keep posted so we can advise you on this.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

    Question : [Re] Inquiry for the item from Asc****

    Hi, thanks for the prompt response. Sure, will wait for u to revert before placing order. Thanks a lot

    Answer : [Re] Inquiry for the item from Asc****

    Dear Valued Customer,

    The expiry date for the Enfamil A+ Stage 1 Lactofree Infant Formula Baby Milk Powder is 14 September 2020.

    Hoping to see you purchase from us soon!

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

    Question : [Re] Inquiry for the item from Asc****

    Thanks alot for ur help

    Answer : [Re] Inquiry for the item from Asc****

    Dear Valued Customer,

    No worries. Glad to be of help! May you have a great weekend ahead!


    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

Enfamil A+ Stage 2 Gentlease Infant Formula Baby Milk Powder 360DHA+ (6M+) 900g
Enfamil A+ Stage 2 Gentlease Infant Formula Baby Milk Powder 360DHA+ (6M+) 900g
Item Q&A
  • Question : Inquiry for the item from lil****Mar 31, 2019

    Will you be listing Gentlease Stage 3 for sales? Thanks

    Answer : [Re] Inquiry for the item from lil****

    Dear Valued Customer,

    Thank you for reaching our Mead Johnson SG Official Store and for showing interest in purchasing our products.

    Our marketing team is still finalizing the details of our upcoming sales, but you are correct, this product will be included in the list. May we suggest to "Follow Us" for more updates and promotions.

    Hope this answers your enquiries. Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Lei
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from eri****Oct 17, 2018

Enfamil A+ Stage 2 Infant Formula Baby Milk Powder 360DHA+ (6M+) 400g
Enfamil A+ Stage 2 Infant Formula Baby Milk Powder 360DHA+ (6M+) 400g
Item Q&A
  • Question : Inquiry related delivery from AYN****Mar 13, 2019

    hi dear seller if i order now will it reach by next monday? i need it for overseas trip next tues. thanks

    Answer : [Re] Inquiry related delivery from AYN****

    Dear Valued Customer,

    Thank you so much for reaching our Mead Johnson SG Official Store and for showing interest in purchasing our products.

    Please be advised that the standard delivery timeframe is between 3 to 5 working days. This coming Monday deadline is quite tight. May we know when are you returning back from your trip? Perhaps we can arrange a scheduled delivery for you until you return.

    Hope this answers your enquiries. Should you have further questions, please don't hesitate to reach us.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Mead Johnson SG Official Store and have a nice day!

    Lei
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from kel****Dec 27, 2018

    can i know what is the expiry date?

    Answer : [Re] Inquiry for the item from kel****

    Dear Valued Customer,

    Thank you for your interest in purchasing our products! We regret to inform you that we cannot provide a specific expiration date of this product. This is due to our facility has just received the stock and we are in the process of logging all the said information. However, let me assure you that all our products are new, fresh, and original. We take care of our business but most especially with our valued customers as you. Hope this answers your enquiries. Should you have further questions, please don't hesitate to reach us.

    Thank you and have a nice day.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG"

Enfagrow A+ with 360o DHA PLUS Stage 4 - Milk for kid – 900g
Enfagrow A+ with 360o DHA PLUS Stage 4 - Milk for kid – 900g
Item Q&A
  • Question : Inquiry for the item from ahw****Sep 10, 2018

    Hi Enfagtow,

    I saw Enfagrow A+ Stage 4 outside and the packaging is named as Enfakid A+ Stage 4. Everything is the same, only the name is different, and also, made in Netherlands. Are there any difference with the one that you’re selling?

    Answer : [Re] Inquiry for the item from ahw****

    Dear Valued Customer!

    Thank you for your interest in purchasing our products!

    Please be advised that we are an official store of Mead Johnson. All our products are manufactured at our official manufacturing facilities, hence, guaranteeing the authenticity of it. Unfortunately, we cannot speak on behalf of other stores as we do not know their providers. As for the Enfagrow or Enfakid, the difference is the nutritional information that is indicated and can be seen in the product labels.

    Hope this answers your enquiries. should you have further questions, please don't hesitate to reach us.

    Have a nice day!

    Lei
    Customer Service Officer
    aCommerce SG