Q&A board

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Q & A Lists
Item Question & Answer
[EugeneSella] NURSING SLEEP BRA /Cotton/Microfibre/Bamboo
[EugeneSella] NURSING SLEEP BRA /Cotton/Microfibre/Bamboo
Item Q&A
  • Question : Inquiry related cancel and refund from Crr****Oct 29, 2018

    Hi one of the item is wrong size. Pls advice how can i change. Order 3 xl grey. But comes 2 xl grey and 1 s.

    Answer : [Re] Inquiry related cancel and refund from Crr****

    Ohh? I sent wrongly? I am so sorry about that :( could you please contact me at 90187971? Or give me your order number? I will contact you tomorrow.. I am sorry for the inconvenience caused

  • Question : AvailabilityOct 18, 2018

    Hi, can I check when will new stock for the Bamboo Tilia M-sized black color come in?

    Answer : [Re] Availability

    Ohh erm let me get back to you.. I will message you through this Live10 app

    Question : [Re] Availability

    Hi, any update?

    Answer : [Re] Availability

    hi my supplier hasn't reply. but usually will reach in 2 weeks

  • Question : Inquiry for the item from joy****Aug 20, 2018

    Hi, where is your size chart where I can decide which size to buy?

    Answer : [Re] Inquiry for the item from joy****

    Hi I am sorry for the confusion. I will upload the size chart shortly. But in the meantime, please follow according to your usual clothes size :)

    If you need further enquiry, please do not hesitate to contact me at 90187971. Thank you

    Question : [Re] Inquiry for the item from joy****

    Thank you. I have placed an order for S.

    Answer : [Re] Inquiry for the item from joy****

    Thank you! If it cannot fit, just send it back for exchange 😊

  • Question : Inquiry for the item from sin****Jul 14, 2018

    hi what size is the panties bamboo as i can’t find the sizes stated. thanks

    Answer : [Re] Inquiry for the item from sin****

    The panties is M size, L also can fit.. But not XL

  • Question : Inquiry for the item from sky****Jun 08, 2018

+View all Notice, FAQ, Q&A >>
PLUS SIZE / BIG CUP NURSING BRA / MATERNITY BRA
PLUS SIZE / BIG CUP NURSING BRA / MATERNITY BRA
Item Q&A
  • Question : Inquiry for the item from 234****Oct 24, 2018

  • Question : Inquiry for the item from fif****Oct 10, 2018

    Hi,

    May i know what's the model is wearing?

    Answer : [Re] Inquiry for the item from fif****

    HI thank you for your enquiry. I am very sorry that the display picture is only for illustration. i used to have that bra, but it has been discontinued by my supplier. Similar bra would be Moulded Bra. I suggest getting a Maya series or mystique series.

    Please buy from this link.
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=414709005

    Currently have time sale :)

    Question : [Re] Inquiry for the item from fif****

    Tq for ur reply. Will take a look at ur recommendations.

    Answer : [Re] Inquiry for the item from fif****

    If you need more info, message me at 90187971. Thanks

  • Question : material and sizeJun 29, 2018

    Hi!

    Do you have any cotton wireless bra?

    What size would you recommend for 34D-E?

    Answer : [Re] material and size

    Hi, cotton wireless bra would be the autumnz comfort and zoe bra :)

    Question : [Re] material and size

    Hi between Autumnz and Zoe which one has a deeper cut (in between the cups)? I bought from you before but I cannot remember which size I chose. I remember one of the ones I chose was a white one with multi-color- polka dots and I used a bra extender for that coz the band was a bit too tight...

    Answer : [Re] material and size

    Autumnz and Zoe has similar cutting except that Zoe has thinner material. A white with multi colour dots i think is Kelly bra? Colorful hearts right?

    Question : [Re] material and size

    Hi, ah yes I think so! I’m gonna go check my purchase history and see what size I bought then probably go up in the band size.

    Answer : [Re] material and size

    Oh hahhaa.. Wah that must be long ago.. Ermm you have measuring tape? You can measure your band size..

  • Question : Inquiry related delivery from sya****Jan 25, 2018

  • Question : SizeSep 20, 2017

+View all Notice, FAQ, Q&A >>
[Pupsik Studio] PUPSIK DREAM DIMPLED PILLOW (Ruffles)
[Pupsik Studio] PUPSIK DREAM DIMPLED PILLOW (Ruffles)
Item Q&A
  • Question : Inquiry for the item from ebl****Oct 20, 2018

    Dear seller, will you still be restocking Petit Posey dimple pillow? Thanks.

    Answer : [Re] Inquiry for the item from ebl****

    Hi thank you for your enquiry.. I am very sorry but I won't be restocking the dimpled pillow :(

    Question : [Re] Inquiry for the item from ebl****

    Aww it's ok, thanks! :)

    Answer : [Re] Inquiry for the item from ebl****

    I am sorry about that.. Have a blessed weekend!

    Question : [Re] Inquiry for the item from ebl****

    No worries! Thanks and have a great day too! :)

    Answer : [Re] Inquiry for the item from ebl****

    😁

  • Question : Breastcare setApr 22, 2014

    Hi,

    When will the breastcare set stock come ?

    Thanks

    Answer : [Re] Breastcare set

    Hi,

    Oh!! I am sorry I forgot to update the quantity. I only have 2 left currently.

    I have updated the inventory. Please kindly check. I look forward to your order :)

    http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=413156686

    If you need anything else, please feel free to contact me at sella@eugenesella.com.

    Thanks and regards,
    Sella

  • Question : Item thermogelMar 25, 2014

    Do u sell just the thermogel pads?

    Answer : [Re] Item thermogel

    Hi, thank you for your enquiry. I am sorry that I do not sell the thermogel for Philip brand.

    But I do sell another brand: Jingle Jungle. Many mommies have bought it. Please refer to the following link, you can see the reviews as well.

    http://list.qoo10.sg/item/EUGENESELLA-BREASTCARE-ITEMS-DISPOSABLE/413053711?sellerview=on

    The item is called Reusable Relief pack. It is $12.90 each.

    If you need anything else, please feel free to contact me at sella@eugenesella.com.

    Thanks and have a good day!
    Sella

  • Question : Avent Breastcaree Easential @ $22.90Mar 09, 2014

    1 Set includes:
    * 12 Day-time Disposable Breast Pads
    * 6 Night-time Disposable Breast Pads
    * 2 Thermogel pads for dual use
    * 1 Bra Clip to help you remember which side you fed from
    * 1 Feeding Diary
    * 1 washable Pouch

    Are all these items individually in d original boxes? Or loose?

    Answer : [Re] Avent Breastcaree Easential @ $22.90

    Hi, thank you for your enquiry. Yes, the items listed above are in the same box. They are inside the Pouch actually.

    If you need anything else, please feel free to contact me at sella@eugenesella.com.

    Have a blessed week ahead!
    Sella

  • Question : Wrong Tracking Number?Jan 16, 2014

    Hi,

    I have received notice that you have shipped out my order today but I think you may have given me the wrong tracking number.

    When I clicked on Track & Trace, I was shown RC143232628SG and that was already delivered yesterday to another unknown party.

    I only just placed my order yesterday.

    Please assist.

    Thank you.

    Answer : [Re] Wrong Tracking Number?

    Hi,

    I am terribly sorry! That is my bad!

    Your Registered article number is RC143237086SG.

    Thank you for pointing out that to me. If you need anything else, please feel free to contact me.

    Thank you and have a good evening,
    Sella

[EugeneSella] Hands Free Pumping Bra (Free your hands while you are pumping!)
[EugeneSella] Hands Free Pumping Bra (Free your hands while you are pumping!)
Item Q&A
  • Question : Inquiry for the item from yeo****Oct 03, 2018

    Regarding the hands free pumping tank top, when will it be back in stock for size L?

    Answer : [Re] Inquiry for the item from yeo****

    Hi, ohhh ya... I will restock it... It will take about 3 weeks to reach me.. If you are OK with the waiting time, could you please whatsapp me? I will message you when the items are here. My number is 90187971. Thank you

  • Question : Inquiry for the item from kar****Sep 29, 2018

  • Question : Inquiry for the item from e33****Aug 18, 2018

    Hi, the pumping tank top is it padded?

    Answer : [Re] Inquiry for the item from e33****

    Hi, thank you for your enquiry. The nursing tank top is padded. If you need more info, please feel free to contact me at 90187971. Thank you

  • Question : Inquiry for the item from joc****May 05, 2018

    Do you have stock for Autumnz bra M size in latte and black?

    Answer : [Re] Inquiry for the item from joc****

    Hi, i am very sorry I will have to pre-order that.. I will check with my supplier first whether they have it in stock.. Do you mind whatsapp me at 90187971? I will reply you as soon as i get a reply from my supplier.. Thank you

  • Question : Inquiry for the item from zhi****Mar 23, 2018

    Hello i am confuse on the bra size selection.
    Can u guide me how to select a correct size bra pls?

    Answer : [Re] Inquiry for the item from zhi****

    Hi, no worry. You can just follow your usual clothes size :) if you try on and it doesn't fit, just send it back to me for exchange :) you can message me at 90187971 if you need more information. Thank you

+View all Notice, FAQ, Q&A >>
LUNCH BAG/ PICNIC BAG/ COOLER BAGS for Breast milk and Breast pumps / MANY USES!
LUNCH BAG/ PICNIC BAG/ COOLER BAGS for Breast milk and Breast pumps / MANY USES!
Item Q&A
  • Question : Inquiry for the item from luy****Sep 29, 2018

  • Question : Inquiry for the item from kat****Aug 21, 2018

  • Question : Inquiry for the item from sno****May 22, 2018

    Hi,
    Can i check if i can fit spectra s1 pump and accessories in sling sierra?
    Thanks.

    Answer : [Re] Inquiry for the item from sno****

    Sling Sierra I think can.. I saw S1 before... Sierra the top part is pretty deep so should be able to fit :)

    Question : [Re] Inquiry for the item from sno****

    Do u have the dimensions for the top part?

    Answer : [Re] Inquiry for the item from sno****

    Yes I can measure it later :) I will message you again.

  • Question : Inquiry for the item from Jes****May 02, 2018

  • Question : big picnic joannaApr 04, 2018

+View all Notice, FAQ, Q&A >>
MOULDED NURSING BRA | PADDED BRA | NON-UNDERWIRE
MOULDED NURSING BRA | PADDED BRA | NON-UNDERWIRE
Item Q&A
  • Question : Inquiry for the item from ave****Sep 21, 2018

  • Question : Inquiry for the item from tam****Sep 16, 2017

  • Question : Inquiry for the item from ram****Sep 11, 2017

  • Question : Inquiry for the item from ram****Sep 11, 2017

  • Question : Size in inchJan 08, 2016

    Hi for the Low Cut maternity underwear what are the sizes in inches/cm for M,L,XL,XXL

    Answer : [Re] Size in inch

    Hi, thank you for your enquiry.

    I am very sorry for the late reply.

    let me get back to you on Monday.

    In the meantime, the sizing of the underwear is big. You can choose 1 size smaller than your usual clothes size.

    Thank you :)

+View all Notice, FAQ, Q&A >>
WHITE SCHOOL SOCKS / CARTERS BABY SOCKS / 2 YRS-10 YRS
WHITE SCHOOL SOCKS / CARTERS BABY SOCKS / 2 YRS-10 YRS
Item Q&A
  • Question : Inquiry for the item from ser****Sep 16, 2018

  • Question : Inquiry for the item from Ann****Feb 24, 2018

  • Question : Restock for boys 6-12 monthsAug 08, 2016

  • Question : Tie at the back ?Aug 21, 2015

    Hi, does it have string to tie at the back ?

    Answer : [Re] Tie at the back ?

    Already answered inquiry. If you have another any question, please contact to us.

    Question : [Re] Tie at the back ?

    Sure . thankyou (:

    Answer : [Re] Tie at the back ?

    Hi, I am very sorry for the automatic reply. I did not answer that reply hahaha..

    Thank you for your enquiry. For this type of nursing cover, there is no tie at the back :) But the cloth size is pretty big.

    If you want the one with the tie, you can consider PUpsik Studio Brand: http://list.qoo10.sg/g/414448412

    If you need anything else, please feel free to contact me.

    Thank you and best regards,
    Marssella

  • Question : Tie at the back ?Aug 21, 2015

    Hi, does it have string to tie at the back ? And is it hot ? what material is this ?

    Answer : [Re] Tie at the back ?

    Hi, thank you for your enquiry. You mean the one like the Pupsik Studio Peek and Drink nursing cover? No, it doesn't have :) The material is quite thick as it is double layer. So if you are feeding in a non-aircon room that has little ventilation, in the afternoon, yes it will be hot.

    I recommend the Pupsik Studio Nursing cover as it is one layer only, but it cannot see through. It has a string to the back so that your baby can't pull the cover open ;)

    If you need anything else, please feel free to contact me.

    Thank you and best regards,
    Marssella

+View all Notice, FAQ, Q&A >>
High Quality/ Non-Crush Foam Cups/ Cotton/ Non-Underwire
High Quality/ Non-Crush Foam Cups/ Cotton/ Non-Underwire
Item Q&A
  • Question : Underwired and moulded nursing bra stocksAug 21, 2018

  • Question : Inquiry for the item from van****Apr 10, 2018

    Hi

    I can’t seem to find any stock of mystique range for 34C.

    Is all colors out of stock? When will it be restock?

    Thanks and best regards
    Vanice

    Answer : [Re] Inquiry for the item from van****

    Hi Vanice, thank you for your email enquiry. Could you please message me at 90187971? I can place an order with my supplier. But I need to ask you which designs do you prefer. I look forward to your message. Thank you.

  • Question : Luxurious moulded - Mystique Red (#17)Apr 03, 2018

  • Question : Inquiry for the item from nws****Mar 21, 2018

    Hi are the autumnz comfort unpadded? Can see through? How to exchange size if can’t fit? Thanks.

    Answer : [Re] Inquiry for the item from nws****

    Autumnz comfort is not padded, but the cotton is very thick so cannot see through. So far I only received feedback from 2 or 3 mothers in my 5 years of selling this bra 😁, that their nipple show through the bra.

    If you need any other info, you can message me at 90187971. Thank you

    Question : [Re] Inquiry for the item from nws****

    Hi currently wear la senza 34c. Already in third trimester. Should I get the same size for autumnz comfort and moulder? Are the basic colours available? Thx

    Answer : [Re] Inquiry for the item from nws****

    Hi i think you should take 36C. My bras are all smaller than those normal brands. Moulded and cotton bras can take 36C.

  • Question : Inquiry for the item from sno****Mar 14, 2018

    Where can i find the size for the nursing bra and sleeping bra?

    Answer : [Re] Inquiry for the item from sno****

    Ohh sorry I didn't state it at the listing? The nursing bra can follow your usual bra size. And the sleep bra can follow your usual clothes size. You can contact me at 90187971 if you need more info. Thank you :)

+View all Notice, FAQ, Q&A >>
KAZEL HIGH QUALITY BABY CLOTHES Bundle
KAZEL HIGH QUALITY BABY CLOTHES Bundle
Item Q&A
  • Question : Inquiry for the item from mic****Jul 31, 2018

[EugeneSella] LIBBY Baby Singlet (Boys and Girls)
[EugeneSella] LIBBY Baby Singlet (Boys and Girls)
Item Q&A
  • Question : Inquiry for the item from ani****Jul 31, 2018

    Libby brand- what size to order for 6 to 12 months

    Answer : [Re] Inquiry for the item from ani****

    Hi, can take S 😁. It is very stretchable.. It is meant to be body hugging. So can take S size.

  • Question : Inquiry for the item from ann****Apr 16, 2018

    Hi,
    I would like to order 3 libby singlet but with 3 diff colours but I couldn’t select by diff colour can I just drop u an inquiry to select for the colours? But the purchased under 1 colour?

    Answer : [Re] Inquiry for the item from ann****

    Oh i know what you mean.. You can just order, then leave a memo to me on the colour that you want :)

    Question : [Re] Inquiry for the item from ann****

    Alright thanks!

    Answer : [Re] Inquiry for the item from ann****

    Thank you!

  • Question : Inquiry for the item from eve****Jan 04, 2018

  • Question : Inquiry for the item from twa****Aug 09, 2017

    Hi, will there be restock of Little Q girls pink and turquoise S size soon? :) thanks

    Answer : [Re] Inquiry for the item from twa****

    Hi, i am sorry that is out of stock now. I will try to get it asap. But it might take about 1 or 2 months to get it. I am sorry about that. I hope you are willing to consider other colours. Thank you :)

  • Question : Is this 1 pc per order?Jan 02, 2017

    Is this 1 pc per order?

    Answer : [Re] Is this 1 pc per order?

    Hi yes it is :)

+View all Notice, FAQ, Q&A >>
[EugeneSella] BABY COTTON MUSLIN WASHCLOTH 4PCS/ PACK
[EugeneSella] BABY COTTON MUSLIN WASHCLOTH 4PCS/ PACK
Item Q&A
  • Question : Inquiry for the item from jul****Jul 06, 2018

    Hi, I have purchased one pack of your muslin washcloth but I would like to have a specific design... I have uploaded the pic of the design below... Thank you!

    Answer : [Re] Inquiry for the item from jul****

    Oh hi ok I will message you later.. Thank you!

  • Question : select design of packApr 07, 2018

    hi I would like to order 2 packs but would like to select the design. How do I do that?
    thanks

    Answer : [Re] select design of pack

    Hi thank you for your message. Could you please whatsapp me at 90187971. I will send you the pictures of the washcloth ;)

  • Question : Design selectionJun 21, 2016

    I am interested in ordering 2 packs but would like to select the design - please let me know if this is possible thank you

    Answer : [Re] Design selection

    Hi Oh sure! You can place the order, then you Whatsapp me at 90187971. I will send you the picture

  • Question : size exchangeMay 31, 2014

    Dear seller,

    I just ordered 2 pieces of maternity bra. I would like to change the size to 36D instead of 36B. Thank you! kindly sms me at 96164629 if can. Thank you so much!

    Answer : [Re] size exchange

    Hi,

    Thank you for your purchase. I have sent you a SMS regarding this.

    I will send 36D Grey 2 pieces as per request.

    Thanks and regards,
    Sella

Vtech TOUCH AND LEARN - EXPANSION PACKS for Activity Desk Deluxe
Vtech TOUCH AND LEARN - EXPANSION PACKS for Activity Desk Deluxe
Item Q&A
  • Question : Inquiry for the item from mic****Jul 05, 2018

    Hi.. Do you have the images for get ready for preschool.. Any more discount available? Thanks

    Answer : [Re] Inquiry for the item from mic****

    Oh I just realised that I never upload the pictures hahaha.. Ok let me upload it in the listing.. Thank you for letting me know.. As for the discount, you can contact me at 90187971. Thank you!

  • Question : Inquiry for the item from xia****Jun 27, 2018

    when are u going to restock the 2 new items. (sold out one)

    Answer : [Re] Inquiry for the item from xia****

    Hi i am very sorry I just checked, but those 2 are still out of stock :( I am sorry about that.. I am not sure when it will be in stock again.. I actually have been waiting for them.

    Question : [Re] Inquiry for the item from xia****

    ok thanks

    Answer : [Re] Inquiry for the item from xia****

    You are welcome

NURSING TANK TOP / BREAST PAD / ICE PACK / BREASTMILK STORAGE SOLUTION / ETC
NURSING TANK TOP / BREAST PAD / ICE PACK / BREASTMILK STORAGE SOLUTION / ETC
Item Q&A
  • Question : Inquiry for the item from vel****Jun 14, 2018

  • Question : Inquiry for the item from jas****Dec 08, 2017

  • Question : Inquiry for the item from wen****Nov 19, 2017

    Hi if i order tdy will i get it by tue?

    Answer : [Re] Inquiry for the item from wen****

    Hi, if you choose qxpress, there is 90% Chance you will receive by Tuesday :) were you the one who ordered together with the nursing poncho?

    Question : [Re] Inquiry for the item from wen****

    No. My order #237334986. I paid qexpress. Will i rcvd it tmr?

    Answer : [Re] Inquiry for the item from wen****

    Hi you received your item already?

    Question : [Re] Inquiry for the item from wen****

    Yes but how come both material is different?

    Answer : [Re] Inquiry for the item from wen****

    Hi, you mean the 2 are from the same series but different material? Could you please Whatsapp me at 90187971? You can save my number under Marssella. Thank you

  • Question : SizingOct 05, 2017

    hello, wondering if i'm a 34D cup size now at 34 weeks pregnancy, what size for Adele/Alison/Victoria should I consider?

    Thanks,
    Jing

    Answer : [Re] Sizing

    Hi thank you for your enquiry. Ermm you are slim but has big bust, so it is pretty tricky to get the right size. You should wear M. But I have no more M already. I think I only have white? Ermm i am not sure whether you can fit L? If it is not too troublesome for you, you can come by my place to try. You cannot try the whole tank top lah, because of your tummy. But at least I need you to try the top part.

    Contact me at 90187971. Thank you.

  • Question : Inquiry for the item from che****Sep 20, 2017

    hi.. for Tammy nursing bra top, it is said that there is up to size xxl. but there are no option for it. is it sold out? thanks!

    Answer : [Re] Inquiry for the item from che****

    HI, thank you for your enquiry. Yes unfortunately, the tammy is sold out. The supplier has discontinued all the nursing tank tops. So this is my last batch. I hope you are willing to consider other designs.

    Thank you!

+View all Notice, FAQ, Q&A >>
[PUPSIK STUDIO] Baby Pouch Sling (to carry your newborn up to toddler)
[PUPSIK STUDIO] Baby Pouch Sling (to carry your newborn up to toddler)
Item Q&A
  • Question : Inquiry for the item from hil****Jun 11, 2018

    Hi, may I check when will the items be re-stock?

    Answer : [Re] Inquiry for the item from hil****

    Hi i am very sorry but I won't be restocking this item.. You can directly purchase from pupsikstudio.com :) my stock is from them.. Thank you!

  • Question : 상품 관련 jin****님의 문의입니다.May 12, 2018

    Hi,
    I am 165cm, before pregnancy 54kg, now 64kg at 30week pregnancy.
    I want my baby at high position in the pouch.
    Which size should I take?
    Thanks in advance,

    Answer : [Re] 상품 관련 jin****님의 문의입니다.

    Hi, thank you for your enquiry. I would say you can take M size.. But take note that it depends on your bust also.. Some mommies with big bust, need to take 1 size bigger. It is safe to follow your clothes size :)

    If you need more info, you can whatsapp me at 90187971. Thank you!

  • Question : Inquiry for the item from ray****Mar 05, 2018

    hi, may i know when will you have medium size available for the sling? im 58kg, my 1 month old is now 4kg, is it ok to use large size?

    Answer : [Re] Inquiry for the item from ray****

    Hi, thank you for your enquiry. As of now, I won't be restocking the sling for a while :(

    As for the sizing, you can follow the clothes size that you usually wear :) you can message me at 90187971 if you need more info.

  • Question : Inquiry for the item from swi****Feb 07, 2018

    Hi, do you know if the pouch is suitable for premature babies? My baby is 2.6kg now. Is there a min baby weight?

    Answer : [Re] Inquiry for the item from swi****

    Hi thank you for your enquiry. Actually this type of baby sling is the best option for newborn babies. And yes it can be used on premmies :) they should be carried horizontally during the first few months :)

    If you need further enquiry, please feel free to call me at 90187971. Thank you :)

  • Question : Inquiry for the item from nad****Nov 14, 2017

    Hi just wondering.. between the pouch and the sling which one is better for newborn?

    Answer : [Re] Inquiry for the item from nad****

    Hi, thank you for your enquiry. The sling and the pouch are the best baby carrier for newborn. As long as your baby carrier allow you to carry your baby in a sleeping position, you should buy those.

    As for my products, the pupsik pouch and the pupsik adjustable sling, both are the best for newborn. It is purely up to your preference whether you want which one 😬😬😬. If you need more info, you can Whatsapp me at 90187971. I will be more than happy to help you decide on between different types of baby carriers :)

+View all Notice, FAQ, Q&A >>
Vtech TOUCH AND LEARN ACTIVITY DESK DELUXE / Educational Toys / 2 -5 years old
Vtech TOUCH AND LEARN ACTIVITY DESK DELUXE / Educational Toys / 2 -5 years old
Item Q&A
  • Question : Stock availabilityMay 25, 2018

    Will there be stock for the pink one again?

    Answer : [Re] Stock availability

    Hi for now I am not sure when it will be available again :( I am sorry about that

    Question : [Re] Stock availability

    It’s ok. Thanks for your reply.

    Answer : [Re] Stock availability

    Thank you :)

  • Question : Inquiry related delivery from pyd****May 22, 2018

Master Lock 1500iD Speed Dial Combination Lock - Metal Gate Padlock - Keyless Padlock
Master Lock 1500iD Speed Dial Combination Lock - Metal Gate Padlock - Keyless Padlock
Item Q&A
  • Question : wrong combination, how to resetMay 24, 2018

    I've used the wrong combination when using the it. It is now locked and how should I unlock?

    Answer : [Re] wrong combination, how to reset

    Hi, could you please give me your order number. Thank you :)

    Question : [Re] wrong combination, how to reset

    Order number 255882405

    Answer : [Re] wrong combination, how to reset

    Thank you

  • Question : Inquiry for the item from jan****Mar 27, 2018

    Hi, I received the lock already. But how to start to use it? How to unlock from the packing? Can you please advise steps by steps? Can’t find any instructions from the packaging.

    Thanks

    Answer : [Re] Inquiry for the item from jan****

    Hi the instructions is hidden at the back of the packaging. I will message you later :) so that I can show you the photo.

💅🏻Snails - Safe Kids Nail Polish - Non Toxic
💅🏻Snails - Safe Kids Nail Polish - Non Toxic
Item Q&A
  • Question : Inquiry for the item from tin****May 19, 2018

    Hi, may i know if top coat (clear) will have stock soon?

    Answer : [Re] Inquiry for the item from tin****

    Hi, i am very sorry but the restock will not be so soon :( I am sorry about that.

  • Question : Inquiry for the item from lle****Apr 10, 2018

    Hi, would u stock up for Frozen stickers? Thanks!

    Answer : [Re] Inquiry for the item from lle****

    Hi I am very sorry but my supplier told me that he does not have the frozen sticker anymore :(

  • Question : Inquiry related delivery from luv****Feb 13, 2018

    Hi I need the fairy tale before cny. Will qexpress make it in time? Possible to self collect? Thanks!

    Answer : [Re] Inquiry related delivery from luv****

    Hi thank you for your enquiry. Please come and self collect. Because i think might not reach in time. I am at aljunied. In front of macpherson cc. If it is too far for you, please message me. We can try to arrange some other way. My number is 90187971. Thanks

  • Question : Inquiry for the item from lov****Feb 12, 2018

  • Question : Inquiry related delivery from joc****Jan 29, 2018

    Can i opt for normal mail?

    Answer : [Re] Inquiry related delivery from joc****

    Hi sure! Could you mesaage me at 90187971? Let me know the order number and the name. I will send by normal post. Then i will refund you the shipping fee.

+View all Notice, FAQ, Q&A >>
All Below $10! CHEAP NURSING BRAS
All Below $10! CHEAP NURSING BRAS
Item Q&A
  • Question : Inquiry for the item from akz****May 10, 2018

  • Question : selected free normal mail but cart not reflectedOct 20, 2017

    I have selected free normal postage but when i try to pay, the cart keep showing postage of $2.50.

    Answer : [Re] selected free normal mail but cart not reflected

    Hi, thank you for your enquiry. I think there are other items that you purchase, that has a standard shipping fee of $2.50. Qoo10 will reflect the highest shipping fee, if the different items from different listings have different shipping charges.

    Could you please whatsapp me at 90187971? You can screenshot the checkout page to me, so that I will have a clearer picture why the shipping charges is reflected as $2.50. Thank you :)

    Best regards,
    Marssella

  • Question : Inquiry for the item from yiy****Aug 23, 2017

    Hi,
    Can I ask if exchange can be done if wrong size is being bought?

    Answer : [Re] Inquiry for the item from yiy****

    Hi, yes of course :) as long as the tagging still there, it is not washed yet and it is still in the original condition :)

  • Question : Free itemDec 15, 2015

    Buy 1 get 1 free means if i buy AL-03 i will get another AL-03 for free?

    Answer : [Re] Free item

    Hi, yes correct.

    I look forward to your order :)

  • Question : Wrong item sentOct 13, 2014

    Hi I ordered AL03 but received AL01 instead. Can we meet up at an MRT to do the exchange as I need it quite urgently? I can be contacted at 97390593. Thanks!,

    Answer : [Re] Wrong item sent

    Dear customer.



    Your inquiry will soon be confirmed and answered by the seller.

    ※ Inquiries related to Payment.

    Cancellation and any Urgent issue can possibly be dealt from CS team.

    Thanks & Best regards.

    P.S. The information is also sent to the seller to meditate this case.


    Hi, I sincerely apologise for the mistake. I am currently overseas now. I have someone to pack the order for me. So maybe she mixed up the bras.

    I am very sorry that I had no internet access since Tuesday. I have contacted you through whatsapp today.

    I hope to hear from you soon.

    Thanks and regards,
    Sella

+View all Notice, FAQ, Q&A >>
NURSING BRA UNDERWIRE (REMOVABLE STRAPS) - LYDIA SERIES
NURSING BRA UNDERWIRE (REMOVABLE STRAPS) - LYDIA SERIES
Item Q&A
  • Question : Inquiry for the item from sal****Apr 17, 2018

    Hi, my normal size is 36D, may i please know which size I can choose for the Lydia design?

    Answer : [Re] Inquiry for the item from sal****

    Hi, you can try 38D :) If you need further info, you can contact me at 90187971. Thank you!

  • Question : Inquiry for the item from pin****Dec 18, 2017

    Hi , if my under bust is 36inch and cup b . Which size should I get ?

    Answer : [Re] Inquiry for the item from pin****

    Hi, thank you for your enquiry. 36inch is already add 3/4 inch? If already added, you can take 38B. The lydia bra is smaller than other bras :) Please message me at 90187971. Thank you!

  • Question : Inquiry for the item from Pup****Sep 01, 2017

    Hi, I'm measuring 32" under the bust and 37" at the bust. What size should I be buying?

    Answer : [Re] Inquiry for the item from Pup****

    Hi, according to your measurement, you can try 36DD. This size should not differ so much from your current size. If you need more info, please message me at 90187971. Thank you!

    Question : [Re] Inquiry for the item from Pup****

    Ok thank you

    Answer : [Re] Inquiry for the item from Pup****

    If it doesn't fit, you can message me to arrange for exchange. My number is 90187971. Thank you :)

  • Question : Sizing & shoulder strapJan 04, 2016

    Hi, I previously bought the Ardena Seamless Padded Underwired Nursing Maternity Bra from you before in size 38DD. Would the Dottie bra in size 38DD be the same? Also, are the shoulder straps for the Dottie bra wider?

    Answer : [Re] Sizing & shoulder strap

    Hi, thank you for your enquiry. The Lydia Bra is really small. So, please choose 40D for the lydia bra. But I think 40D not many designs left. Or you can try 38DD and if it is too small, you can get a bra extender for it.

    The shoulder strap for these 2 should be the same ;)

    If you need anything else, please feel free to message me.

    Thank you

    Question : [Re] Sizing & shoulder strap

    Hi, thank you for your reply. When you mention small, you mean the chest size? How about the cup size? Is the Ardena & Lydia bras' cup size the same? Pls advise. Thank you

    Answer : [Re] Sizing & shoulder strap

    The band size that is really small. And the cup size actually quite standard. But you can try to get 1 size bigger.

    The Ardena band size is the same size as the rest of the Autumnz and kelly bra. But take note that Ardena cup size is bigger by 1 cup size.

  • Question : SizingJan 03, 2016

    Hi,
    If i usually wear 36C, which siZe should i get for the lydia bra?

    Answer : [Re] Sizing

    Hi, thank you for your enquiry.

    I think you can try 38C. Or if you want, you can come by my place to try on the bra.

    If you need anything else, please feel free to message me.

    Thank you and best regards,
    Marssella

+View all Notice, FAQ, Q&A >>
Mitten Booties Set/ Newborn Hat/ Baby Bib/ Washcloth
Mitten Booties Set/ Newborn Hat/ Baby Bib/ Washcloth
Item Q&A
  • Question : Inquiry for the item from peg****Mar 08, 2018

    Hi,
    May I know any restock for mitten? I would like to purchase more. Which design is the biggest size for booties?

    Answer : [Re] Inquiry for the item from peg****

    Hi let me check the mittens design. But the sizing are all the same. This time I never bring in the bigger size ones. I am sorry about that. I will message you through the Qtalk app

    Question : [Re] Inquiry for the item from peg****

    Any more restock this week?

    Answer : [Re] Inquiry for the item from peg****

    I can restock it by 13 march. I will order the larger size ones. But I cannot see what the designs will be. Could you message me at 90187971? I will message you when the items are here. And you can see whether you want the designs or not. No obligations :)

    Question : [Re] Inquiry for the item from peg****

    Ok

    Answer : [Re] Inquiry for the item from peg****

    Thank you :) I look forward to your message :)

  • Question : Inquiry for the item from bee****Apr 29, 2017

  • Question : stockDec 18, 2015

    Hi,
    are the items restock? Thanks

    Answer : [Re] stock

    Hi thank you for your enquiry. The items have been restocked. It was like in October? But it sell so fast :) I am ordering another batch for the plain colours. It will be here in about 2 weeks time.

    Thank you!

  • Question : Restock of pink mittens & bootiesNov 16, 2015

    Will there be any restock of the pink mittens & booties soon?

    Answer : [Re] Restock of pink mittens & booties

    Hi, ohh i am so sorry.. I will update today. The stocks are here already...

    Please check back again later.

    Thank you!

  • Question : RestockOct 20, 2015

    Hi I like the mittens and booties very much. Can I check when you might be restocking them?

    Answer : [Re] Restock

    Hi, thank you for your enquiry.

    I am so very happy that you like the mittens and booties :)

    Yes I will be restocking them. The items will be here in Singapore on the 31 October.

    I sincerely hope for your patience. Thank you for your support!

    Best regards,
    Marssella

+View all Notice, FAQ, Q&A >>
[MON PETIT JARDIN] 🍼Bamboo Nursing Cover Poncho
[MON PETIT JARDIN] 🍼Bamboo Nursing Cover Poncho
Item Q&A
  • Question : Inquiry for the item from tre****Dec 15, 2017

    What other colour u hv other than blush pink? The pink shade looks dull n I prefer brighter shade

    Answer : [Re] Inquiry for the item from tre****

    Hi, for now I only left with pink. The pink colour is a sweet pink. It is not bright pink :) i will restock it maybe another 1 month. I am very sorry about that.

  • Question : Inquiry for the item from tre****Dec 15, 2017

    May I know the length from neckline to bottom (the shortest length)?

    Answer : [Re] Inquiry for the item from tre****

    Hi thank you for your enquiry. The shortest length is 66.5cm.

  • Question : Inquiry for the item from chu****Dec 05, 2017

    Hi, can I check this comes with button or covered all round without button pls?

    Answer : [Re] Inquiry for the item from chu****

    Hi, thank you for your enquiry. This one has no button :)

    Question : [Re] Inquiry for the item from chu****

    Ok thanks!

    Answer : [Re] Inquiry for the item from chu****

    You are welcome!

  • Question : Inquiry for the item from tul****Sep 27, 2017

    What colour is this? Mauve or lattee colour? Have available stocks now?

    Answer : [Re] Inquiry for the item from tul****

    Hi thank you for your enquiry. I am very sorry that that colour is not available now. Now Mon Petit Jardin has changed all the colours. Maybe you want to consider the pink colour or latte :)

    I am sorry about that. Thank you for your patronage :)

    Question : [Re] Inquiry for the item from tul****

    I cannot find lattee colour. Do you have picture to show me please? I want to place order as soon as possibke

    Answer : [Re] Inquiry for the item from tul****

    Is this lattee colour?

    Question : [Re] Inquiry for the item from tul****

    Hi thank you for your enquiry. The latte colour is as per attached. Please see your QTALK app message :)

    Answer : [Re] Inquiry for the item from tul****

    This looks like brown to me. Do you have a lighter color - more to beige color? I am also considering pink colour. You can show me actual pic of pink please because I google and realize the pink color differs from seller to seller

    Question : [Re] Inquiry for the item from tul****

    Ya the latte is not as light as the picture. As for the pink, i realised that the pink colour, no matter what camera i used, the picture is not able to reflect the true picture. I always problem with pink no matter what product it is. If it is not too troublesome for you, you may want to drop by my place to take a look. And of course there is no obligation. If you don't like it, you don't have to buy it. I stay at aljunied. Let me know your preference. Do you mind whatsapp me? Or you can leave me your number. But don't post your number in qoo10 public enquiry. You can give me your number through qtalk app.

    Answer : [Re] Inquiry for the item from tul****

    Have provided my number via qtalk. Please send pic via WhatsApp. Thank u

    Question : [Re] Inquiry for the item from tul****

    Possible to send pic of grey, lattee and pink color please. Thank you so much

    Answer : [Re] Inquiry for the item from tul****

    We'll continue to chat through Whatsapp 😉

  • Question : Inquiry for the item from lau****Jun 29, 2017

    Hi, I enquirer previously. Any update on the restock?

    Answer : [Re] Inquiry for the item from lau****

    Hi yes I replied you this morning through QTALK :) i am very sorry but my supplier has no more grey and the colour shown in the display pictures has been discontinued :( I hope you are willing to consider other colours. Thank you :)

+View all Notice, FAQ, Q&A >>
Baby Pyjamas Set/ Sleep Wear Set(Newborn - 6 Yr Old) From $7.90 onwards
Baby Pyjamas Set/ Sleep Wear Set(Newborn - 6 Yr Old) From $7.90 onwards
Item Q&A
  • Question : Inquiry for the item from mel****Nov 14, 2017

  • Question : Inquiry for the item from pkw****May 09, 2017

  • Question : Inquiry for the item from tlc****Mar 25, 2017

    Is the pyjamas 100% Cotton?
    Thanks

    Answer : [Re] Inquiry for the item from tlc****

    Hi yes it is 100% cotton. Thank you :)

  • Question : Inquiry for the item from tlc****Mar 25, 2017

    May i know what is the material of the pyjamas?
    Thanks

    Answer : [Re] Inquiry for the item from tlc****

    Hi, yes it is 100% cotton :) Thank you!

  • Question : StockNov 30, 2015

    Hi any new stocks coming in for velvet pj set?

    Answer : [Re] Stock

    Hi, oh yes yes! I am very sorry.. I am very occupied so I haven't got a chance to update it yet.

    COuld you whatsapp me at 90187971? I will send you the pictures of the new pyjamas set.

    I hope to hear from you soon!

    Best regards,
    Marssella

+View all Notice, FAQ, Q&A >>
Reusable Ice Pack ($3.33 onwards)/ Breastmilk Storage Bag/ Breastmilk Storage Bottle/ Air dry Pouch
Reusable Ice Pack ($3.33 onwards)/ Breastmilk Storage Bag/ Breastmilk Storage Bottle/ Air dry Pouch
Item Q&A
  • Question : Inquiry for the item from f_h****Nov 10, 2017

    When will the stoc replenish for 3 pcs jingle jungle icepack?

    Answer : [Re] Inquiry for the item from f_h****

    Hi, i will try to restock as soon as possible. Do you mind leaving your phone number through the QTALK message. Not on the public enquiry. Thanks :)

  • Question : 3pcs Ice PacksSep 21, 2016

    Hi I need to receive these by Thursday (22 Sep) as I have an event on 23 Sep.
    Possible for self collection?
    Or if I confirm order by 21 Sep can delivery (Qxpress) be arranged?

    Answer : [Re] 3pcs Ice Packs

    Hi there, please self collect the ice pack from me instead. Qxpress takes about 2-3 days. You can contact me at 90187971. I hope to hear from you soon. I am at aljunied area

  • Question : StockAug 11, 2016

  • Question : Which Ice pack for Sonia foldaway cooler bagJun 07, 2016

    Hi, which ice pack can fit in the Sonia foldaway cooler bag with 6 bottles? And what about 8 bottles ?

    When are you going to restock the ice packs?

    Answer : [Re] Which Ice pack for Sonia foldaway cooler bag

    Hi thank you for your enquiry. You can get the autumnz ice pack. The pack is not bulky. It is flatter then the jingle jungle mom love. 8 bottles I am not sure whether it will fit together with the ice pack. If you are travelling more than 4 hours, I would suggest using 2 ice pack a inside with 6 bottles. This way maybe can fit in.

    If you need further information, just message me directly at 90187971. Thank you!

  • Question : Which Ice Pack for Awesome Mum Cooler Bag?Mar 03, 2016

    Hi, I am thinking of getting the Awesome Mum cooler bag. As it is quite small, I wonder which ice pack is more ideal to be used with this cooler bag? I will use it for overseas travel and between office and home too.

    Answer : [Re] Which Ice Pack for Awesome Mum Cooler Bag?

    Hi thank you for your enquiry. You can get the autumnz ice pack or the jingle jungle mom love ice pack. Yes the bag is small but it is ideal if you only transport milk. But if you want to store your pump, you need to get either Posh, or classique bag :)

+View all Notice, FAQ, Q&A >>
[PUPSIK STUDIO] Peek n Drink NURSING COVER
[PUPSIK STUDIO] Peek n Drink NURSING COVER
Item Q&A
  • Question : Inquiry for the item from ann****Nov 01, 2017

    Hi, when will the stock for the slate design come? Thanks!

    Answer : [Re] Inquiry for the item from ann****

    Hi, thank you for your enquiry. For the slate colour, it is no longer produced. I think it was grey colour right? For now, we only have the colours in the listing.

    I am sorry about that. Thank you for your support!

  • Question : Stk ReplenishmentAug 17, 2016

    Hi,

    I would like to check when u have stk for playfields nursing cover?
    Thanks

    Answer : [Re] Stk Replenishment

    Hi, ok let me check with my supplier whether they have stock for that. I will get back to you.

  • Question : Lagoon dots VS play fieldsJun 10, 2016

    may I know if the lagoon dots and play fields are of the exact same design, material and quality? The photos look different

    Answer : [Re] Lagoon dots VS play fields

    Hi thank you for your enquiry. Lagoon dots is the one with blue cloth and polka dots. Playfields is brown cloth with floral designs. Material and quality is exactly the same :) i hope that I cleared your doubt. If you need further info, you can Whatsapp me at 90187971. I can send you the real picture :) thank you!

  • Question : self collect?Jun 06, 2014

    hi, can i choose free shipping for this item and do self collect? i want to buy some nursing bras as well but need to try first. my baby is 2 months fully breastfed, i think my cup should go 1 size down. do u also have padded nursing bra? thanks!

    Answer : [Re] self collect?

    Hi,

    Thank you for your enquiry.

    Oh you want to get the nursing bras as well? Do you want to drop by my place? I stay at Yishun.

    A lot of mommies drop by my place to try on the bra. And I give discounts too since you will be buying directly from me ;)

    You can whatsapp or SMS me at 96971330 to set appointment. Timing is flexible as I am a stay-at-home Mom.

    I hope to hear from you soon!
    Sella

    Question : [Re] self collect?

    hi, i already sms you. i ordered some items in qoo10 as i have vouchers expiring but i want to buy more nursing bras as the ones i use now are not comfortable :-( my mobile 90623294. thanks!

    Answer : [Re] self collect?

    Dear customer.

    Your inquiry will soon be confirmed and answered by the seller.
    ※ Inquiries related to Payment.
    Cancellation and any Urgent issue can possibly be dealt from CS team.
    Thanks & Best regards.
    P.S. The information is also sent to the seller to meditate this case.

    Hi! It is nice to see yesterday!