Q&A board

Q & A Lists
Item Question & Answer
Genuine Brother TZe-RW34/R234 Ribbon Tape Cassette – Gold on Wine Red/white 12mm wide
Genuine Brother TZe-RW34/R234 Ribbon Tape Cassette – Gold on Wine Red/white 12mm wide
Item Q&A
  • Question : Inquiry for the item from sy.****Jul 07, 2018

    Do you have pink ribbon in stock? Can bring in please. I would like to order 2 rolls.

    Answer : [Re] Inquiry for the item from sy.****

    Dear buyer

    Yes, we will list it.

    Question : [Re] Inquiry for the item from sy.****

    Great. I need it middle of July. Can we order by then? And how much? Do u have physical shop?

    Answer : [Re] Inquiry for the item from sy.****

    Dear Buyer,
    We will be ready to upload by this thursday.

    Question : [Re] Inquiry for the item from sy.****

    Wow!! Saw my pink ribbon. Will be ordering it this week.
    There’s also a request for black ribbon in white print. Do u have?

    Answer : [Re] Inquiry for the item from sy.****

    You mean black on white ribbon tape?

    Question : [Re] Inquiry for the item from sy.****

    I think there’s no black ribbon on white print right?
    Then what about white ribbon on black/gold print?

    Answer : [Re] Inquiry for the item from sy.****

    Morning, Thank you for your interest. we will confirm the list of ribbons available in singapore and Post up.

  • Question : Inquiry for the item from sy.****May 07, 2018

    Are u able to bring in different colors?

    Answer : [Re] Inquiry for the item from sy.****

    Hi We only have these 3 colour right now? which colur you prefer? we can check with Brother SG.

    Question : [Re] Inquiry for the item from sy.****

    I’m looking at pink ribbons. Can u bring in the stocks?

    Answer : [Re] Inquiry for the item from sy.****

    Dear buyer

    We will list it soon.

  • Question : Inquiry for the item from sy.****May 07, 2018

    Are u able to bring in different colors?

    Answer : [Re] Inquiry for the item from sy.****

    Hi We only have these 3 colour right now? which colur you prefer? we can check with Brother SG.

  • Question : Inquiry for the item from haa****Apr 30, 2018

  • Question : Inquiry for the item from sy.****Apr 11, 2018

    Do u still have the ribbon cartridge in stock? Available now? How long is the delivery?

    Answer : [Re] Inquiry for the item from sy.****

    Hi,
    yes, we have stocks now. it may take 2-4 working days.

+View all Notice, FAQ, Q&A >>
Brother PTH107B P-Touch Labeller perfect for organising your home
Brother PTH107B P-Touch Labeller perfect for organising your home
Item Q&A
  • Question : Inquiry for the item from jps****Jul 13, 2018

    Hi what is the pick up time for item purchased?

    Answer : [Re] Inquiry for the item from jps****

    Dear Buyer, here is the link to the locations and operational hours. (Avoid Lunch Time 12/30-2/30 pm) . https://www.evergreen.com.sg/ebiz-online/OutletInfo.do

Canon PIXMA E410 NEW!   Affordable All-In-One Printer
Canon PIXMA E410 NEW! Affordable All-In-One Printer
Item Q&A
  • Question : Inquiry for the item from tan****Jul 10, 2018

    Hi is this wireless?

    Answer : [Re] Inquiry for the item from tan****

    Wireless printing u meant sorry.*

    Question : [Re] Inquiry for the item from tan****

    Dear buye

    FYI, E410 is USB High Speed, ni wireless

HP 934 Black HP 935 C/M/Y Ink Cartridges Bundle Pack
HP 934 Black HP 935 C/M/Y Ink Cartridges Bundle Pack
Item Q&A
  • Question : Inquiry for the item from Ann****Jul 08, 2018

    Hi dear seller, if I order this item today, could you tell me the expire day of the item that you sending to me ?

    Answer : [Re] Inquiry for the item from Ann****

    Dear buyer

    FYI, now our stocks expire day is Feb 2019/Mar 2019

  • Question : QuestionSep 19, 2016

    Hi,
    Can email me i got few question to ask.

    Regards
    joyce

    Answer : [Re] Question

    Hi , how can we help address your queries

PREMIER Deluxe Tissue Box 3plyx120 5box/pk
PREMIER Deluxe Tissue Box 3plyx120 5box/pk
Item Q&A
  • Question : Inquiry for the item from ann****Jul 07, 2018

    Hi, 1+1 means I got 4x5 boxes?

    Answer : [Re] Inquiry for the item from ann****

    Hi
    5 boxes/pack, 1+1 means 2x5 boxes

  • Question : ItemMay 08, 2017

    Hi, may i know if this is 5 boxes or 10 boxes? Coz it said 1+1? And it's 120 pieces per box?

    Answer : [Re] Item

    5 boxes 120pcs

Canon PIXMA TS307 Printer NEW!  Wireless Printing with Easy Smartphone Copying
Canon PIXMA TS307 Printer NEW! Wireless Printing with Easy Smartphone Copying
Item Q&A
  • Question : Inquiry for the item from els****Jul 06, 2018

    Hi, any store pick up option for this printer?

    Answer : [Re] Inquiry for the item from els****

    Dear buyer

    If you want to store pick up? we can fully refund the shipping fee to you. thank you

  • Question : Inquiry related delivery from wsy****Jun 27, 2018

  • Question : Inquiry related delivery from wsy****Jun 26, 2018

    Hi,

    Can i self collection?

    Answer : [Re] Inquiry related delivery from wsy****

    Dear buyer

    Yes, of couse. just write a memo on the order, we will full refund the shipping fee to you.

  • Question : Inquiry for the item from jes****Jun 20, 2018

    Dear seller

    Can I print wirelessly from laptop n desktop?

    Answer : [Re] Inquiry for the item from jes****

    Dear buyer

    FYI, yes, it's availabel. thank you

  • Question : Inquiry for the item from sml****Feb 04, 2018

    Hello, does the printer comes with the ink?

    Answer : [Re] Inquiry for the item from sml****

    Dear buyer

    there are starter ink in the machine. Pls refer to the attachement

GBC Straight-cut Shredder Alpha Ribbon
GBC Straight-cut Shredder Alpha Ribbon
Item Q&A
  • Question : QPrime?Jun 29, 2018

HP Sprocket Photo Printer White/Black colour
HP Sprocket Photo Printer White/Black colour
Item Q&A
  • Question : Inquiry for the item from wei****Jul 03, 2018

  • Question : Model numberJun 12, 2017

    Hi there,

    May i know what is the part number? Is it singapore version?

    Regards,
    jaime

    Answer : [Re] Model number

    Dear Buyer

    FYI, Yes, it is.
    RMN:SNPRH-1603

  • Question : Is HP zink paper included in this purchase?Jun 06, 2017

  • Question : Inquiry for the item from le.****Jun 09, 2017

    Hi seller, is your stock valid for the free 2 packs of photo paper promotion redeemable from HP?

    Answer : [Re] Inquiry for the item from le.****

    Hi Buyer, May i know where you get the promo details? we need to cantant with HP for your question.

    Question : [Re] Inquiry for the item from le.****

    The promo is on HP's own website, but it looks like only Lazada has the benefit... Search for "hp sprocket Singapore redemption"

    Answer : [Re] Inquiry for the item from le.****

    Noted, thanks for your infomation.

  • Question : Inquiry for the item from wei****Jun 03, 2017

    Warranty included? What are the details?

    Answer : [Re] Inquiry for the item from wei****

    Dear Customer

    FYI, One-year limited hardware warranty; access to world class support services through www.support.hp.com

【Uni/Mitsubishi】Jet Stream 0.7mm / 3 Colors Ballpoint Pen
【Uni/Mitsubishi】Jet Stream 0.7mm / 3 Colors Ballpoint Pen
Item Q&A
  • Question : Inquiry for the item from cha****Jun 16, 2018

    The price is for 6 pen?

    Answer : [Re] Inquiry for the item from cha****

    Hi, FYI 1 pc only

    Question : [Re] Inquiry for the item from cha****

    Ok thanks

    Answer : [Re] Inquiry for the item from cha****

    Welcome

  • Question : Inquiry for the item from js2****Jun 16, 2018

    Do you sell refills?

    Answer : [Re] Inquiry for the item from js2****

    Yes

    Question : [Re] Inquiry for the item from js2****

    How much is per piece?

    Answer : [Re] Inquiry for the item from js2****

    Dear buyer

    FYI, the price is $1.20/pc

Brother PT-P300BT P-touch Cube Electronic Labeller 1 Year local warranty
Brother PT-P300BT P-touch Cube Electronic Labeller 1 Year local warranty
Item Q&A
    • Question : Inquiry for the item from ton****Jun 28, 2018

      hi how do we claim warranty without receipt?

      Answer : [Re] Inquiry for the item from ton****

      Dear customer,
      When you go on line to register your new product for warranty, instead of the invoice, take a snap shot of your order from Qoo10 and attached as proof of purchase. Should you encounter further issues to register for product warranty, call 1800 276-8437 for further assistance.

    • Question : Inquiry for the item from kar****Jun 18, 2018

      When will you be having the $78 promotion ?

      Answer : [Re] Inquiry for the item from kar****

      Dear Buyer

      FYI, that Promo is no More, as it was new product launch promotion. Sorry. But, we can give you free 1 pc of 12mm Satin Ribbon Tape worth S$17.80 upfront with the delivery.You do not need to go Brother service centre to collect it.

    • Question : Inquiry for the item from kar****Jun 17, 2018

      Able to print Barcode if scan on my hand phone ?

      Answer : [Re] Inquiry for the item from kar****

      Dear buyer

      FYI, this label machine cannot san barcode. but you can take a photo of the Barcoede you want print, than use the lebeller print out the picture. But the photo must be high resolution. thank you

    • Question : Inquiry from lee****Jun 17, 2018

    +View all Notice, FAQ, Q&A >>
    GBC Fusion 1000L A4 Laminator protection Preservation and Presentation
    GBC Fusion 1000L A4 Laminator protection Preservation and Presentation
    Item Q&A
      • FAQ :if we use this laminator to laminate photos, will it prevent the colour from fading?May 17, 2018

      • Question : Inquiry related delivery from jae****Jun 26, 2018

        Hi, if I make payment today, when can I receive the item?

        Answer : [Re] Inquiry related delivery from jae****

        DEar buyer

        We can send out tmr, and receive on Thursday.

      • Question : Inquiry for the item from sky****May 18, 2018

        Made in country?

        Answer : [Re] Inquiry for the item from sky****

        Hi, FYI, made in China

      • Question : EnquiryMay 17, 2018

        Hi seller, if we use this laminator to laminate photos, will it prevent the colour from fading?

        Answer : [Re] Enquiry

        Dear buyer

        It eventually still fade over time, this is because of the UV light / atmospheric pollution which it can’t be avoid. However, by laminate your photo, it will Greatly extend the life of the prints , the colour as well as make it much sturdier and resistant to the effects of nature.

        *For polaroid photo , it can’t be laminated.

      Aurora AS618SB 6 Sheet Strip Cut Paper Shredder.
      Aurora AS618SB 6 Sheet Strip Cut Paper Shredder.
      Item Q&A
      • Question : WarrantyJun 25, 2018

        Hi, would like to check if there is local warranty provided? Thank you

        Answer : [Re] Warranty

        Hi, yes, 1 year local carry in warranty. thank you

      • Question : WarrantyJun 21, 2018

      • Question : Inquiry for the item from joj****Jun 13, 2018

        Is this suitable to shred serviette paper?

        Answer : [Re] Inquiry for the item from joj****

        Dear buyer

        FYI, as serviette paper is rececle paper, cannot be shredded. thank you

      Brother TZE P-touch Tape Labelling Tapes
      Brother TZE P-touch Tape Labelling Tapes
      Item Q&A
      • Question : priceJun 12, 2018

        hi, for the 9mm clear tape with black font $25.30 for how many pcs?

        Answer : [Re] price

        Dear buyer:
        FYI, $25.30 for 1 pc

        Question : [Re] price

        ok thanks!

        Answer : [Re] price

        My pleasure.

      • Question : can be use onJun 06, 2018

      • Question : Inquiry for the item from gin****Apr 19, 2018

        Hi! Do you have the fabric tape, ribbon tape and decorative tape? Thanks!9

        Answer : [Re] Inquiry for the item from gin****

        please find the link :
        https://www.qoo10.sg/g/604079116

      • Question : Inquiry for the item from gin****Apr 19, 2018

        Hi! Do you have the fabric tape, ribbon tape and decorative tape? Thanks!

        Answer : [Re] Inquiry for the item from gin****

        yes,https://www.qoo10.sg/item/BROTHER-BROTHER-PT-P300BT-P-TOUCH-CUBE-ELECTRONIC-LABELLER-1-YEAR-LOCAL/584795942?banner_no=1305330

      • Question : Inquiry for the item from luv****Apr 01, 2018

      A3A4A5B4B5 file folder clear mesh bag document folder with zipper
      A3A4A5B4B5 file folder clear mesh bag document folder with zipper
      Item Q&A
      • Question : Orders for 210pcs for A4 mesh zipper bagJun 12, 2018

        Hi, Are you able to make the delivery by 19 June (latest) to Shaw Centre?

        ps. we are moving after that.

        Answer : [Re] Orders for 210pcs for A4 mesh zipper bag

        Dear buyer

        FYI, our normal shipping period is 2-4 working days.
        If you order today, then we can send out on Thursday.

      • Question : Inquiry for the item from tir****Mar 05, 2018

        May know if it is possible for you to list and sell A4 plastic divider (10 colours) on Qoo10? I need to purchase many file dividers as well as this item. I look forward to ur reply.Thanks.

        Answer : [Re] Inquiry for the item from tir****

        Yes, we have platic dividers avaialble in 5/10/20 . We will be listing up.

        Question : [Re] Inquiry for the item from tir****

        When will the A4 plastic 10 colours divider be listed in Qoo10?

        Answer : [Re] Inquiry for the item from tir****

        Dear buyer,

        sorry that i forgot to update to you the staus, it already been listed on Tuesday,
        pls refer the link
        https://www.qoo10.sg/g/603641117

        Question : [Re] Inquiry for the item from tir****

        The one u listed is paper divider. And the price is on the high side.

        I am looking for PLASTIC divider. Could u please let me know the price for A4 10 colours PLASTIC divider?

        Answer : [Re] Inquiry for the item from tir****

        As spoken, please help to list A4 10 colours PLASTIC divider AND A4 L-Shape Plastic Folder Colour Gloss Finish. Kindly revert once listing is done. THANKS.

        Question : [Re] Inquiry for the item from tir****

        Hi, we have listed these items, link as below.
        Dividers: https://www.qoo10.sg/g/605733930
        L folder: https://www.qoo10.sg/g/605736753

      • Question : Inquiry for the item from car****Feb 27, 2018

        I will like to make bulk order of 130 A4 mesh bag but all Yellow. Do you have stock? Secondly how fast can these be delivered? Apppreciate your advice. Thanks

        Answer : [Re] Inquiry for the item from car****

        for this qty,we have in white and blue only.

        Question : [Re] Inquiry for the item from car****

        Noted. Thanks

        Answer : [Re] Inquiry for the item from car****

        Welcome

      • Question : Inquiry for the item from mia****Jan 14, 2018

        Hi,

        Pls advise whats the difference between A5 and A5 T53C.

        Also, do u allow walk-ins during weekdays?

        Thanks.

        Answer : [Re] Inquiry for the item from mia****

        Dear buyer
        They are almost the same product but in different brand.

      • Question : Inquiry related delivery from tbk****Nov 11, 2017

        Hi Seller, I wonder that can I request for store pick? Because cannot see any option for store pick.
        Please advise
        Thanks u

        Answer : [Re] Inquiry related delivery from tbk****

        Yes, we can arrange. Call us on the next business day.

      +View all Notice, FAQ, Q&A >>
      Cloth Tape 48mm/60mm/72mm
      Cloth Tape 48mm/60mm/72mm
      Item Q&A
      • Question : Inquiry for the item from qkt****Jun 05, 2018

        I wish to buy the brown clothe tape. Is the brown a dark brown or light brown? Can I have a photo of it before I order.

        Answer : [Re] Inquiry for the item from qkt****

        Dear buyer

        Pls refer the photo as attached. thank you

      MOLESKINE HELLO KITTY CONTEMPORARY LIMITED ED. 2016 NOTEBOOK RULED LARGE HARD COVER/PKT - HARD COVER
      MOLESKINE HELLO KITTY CONTEMPORARY LIMITED ED. 2016 NOTEBOOK RULED LARGE HARD COVER/PKT - HARD COVER
      Item Q&A
      • Question : Order no.: 258644662Jun 04, 2018

        Hi, my order was made more than a week ago and I have yet to receive an update.
        Have been trying to reach you to no avail.
        Please advise. Thanks.

        Answer : [Re] Order no.: 258644662

        Dear buyer

        Regret to the delay, please refer to the image as attached, would you like to change to the first large design? as what you have selected just have no stock. thank you.
        We apologize for the inconvenience caused.
        Have a nice day!

        Question : [Re] Order no.: 258644662

        I ordered 2 books in total. Both no stock?

        Answer : [Re] Order no.: 258644662

        Dear buyer

        The PKT size we have stocks, you need us send you separately?sorry, last time forgot to enclose the iamge

      CANON  PIXMA MG3070SAffordable All-In-One printer with Wireless LAN
      CANON PIXMA MG3070SAffordable All-In-One printer with Wireless LAN
      Item Q&A
      • Question : Inquiry from goh****Jun 02, 2018

      • Question : PromotionApr 17, 2018

      Pilot G2 Ball point pen G2-07/ G2-05  and refills.
      Pilot G2 Ball point pen G2-07/ G2-05 and refills.
      Item Q&A
      • Question : Inquiry for the item from dha****May 30, 2018

      • Question : pricingJun 22, 2017

        Hi, I notice that 1 pen cost the same as 1 refill.....is there something wrong with the pricing? Thanks

        Answer : [Re] pricing

        Oops, amended.

      1+1HP Special Inkjet Paper HP Transfers Iron 12 sheets A4 210 x 297 mm (C6065A)
      1+1HP Special Inkjet Paper HP Transfers Iron 12 sheets A4 210 x 297 mm (C6065A)
      Item Q&A
      • Question : Inquiry for the item from hqm****May 28, 2018

      • Question : Inquiry from div****Apr 10, 2018

      • Question : Inquiry for the item from zaw****Feb 27, 2018

      • Question : different printerFeb 11, 2018

        hi can i use epson inkjet printer for this?

        Answer : [Re] different printer

        it is worakable on all ink jet printers.

      • Question : : Promotion.Nov 17, 2017

        May I know if the One to One Promotion is still valid.

        Meaning I will get two sets (24 sheets total) for the price as
        advsertised.

        Appreciate your confirmation.

        Thanks & BR,
        Simon.

        Answer : [Re] : Promotion.

        Dear buyer

        Correct, the promo is still running.

        Regards

      Khong Guan Top Choice Biscuit Assortment (Tin) /  EZ Choice Biscuit Assortment (Tin)
      Khong Guan Top Choice Biscuit Assortment (Tin) / EZ Choice Biscuit Assortment (Tin)
      Item Q&A
      • Question : Collection on 1 June 12 pm. ok?Can I have your address?May 24, 2018

        Collection on 1 June 12 pm. ok?Can I have your address?

        Answer : [Re] Collection on 1 June 12 pm. ok?Can I have your address?

        Dear buyer

        FYI: 8 New Industrial Road
        #01-02/03 LHK 3
        Singapore 536200

        Question : [Re] Collection on 1 June 12 pm. ok?Can I have your address?

        Ok for me to come and collect on 1 June (Friday) at 12pm?

        Answer : [Re] Collection on 1 June 12 pm. ok?Can I have your address?

        Suer, NP

      • Question : Inquiry for the item from chr****Aug 25, 2017

        Hi Seller,
        Pls advise expiry dates for both types of biscuits.
        TIA.

        Answer : [Re] Inquiry for the item from chr****

        Dear buyer

        For Top choice 26-05-2018
        Ez choice 27-04-2018

      Zebra Sarasa Clip Kumamon Clear color series  5 colour set Black blueredgreenpurple 1pc/each
      Zebra Sarasa Clip Kumamon Clear color series 5 colour set Black blueredgreenpurple 1pc/each
      Item Q&A
      • Question : Inquiry for the item from aci****May 21, 2018

        Hi, does the pack contain pink or purple? Cos states purple but picture shows light pink.
        Also is it dark green or pale green (like picture)? Thank you for clarifying.

        Answer : [Re] Inquiry for the item from aci****

        Hi

        Sorry for the confuse caused, we have update the image. thank you for your feedback

      #1 for #1 Round With Flower Print Wallet Pouch / Pencil Cases with different shapes
      #1 for #1 Round With Flower Print Wallet Pouch / Pencil Cases with different shapes
      Item Q&A
      • Question : Inquiry for the item from nsk****May 19, 2018

        What is the measurements of the pencil case?

        Answer : [Re] Inquiry for the item from nsk****

        Dear buyer

        We have update the details pls check the item page. thank you

      Casio KL-60 EZ  Label Machine  LABEL IT!
      Casio KL-60 EZ Label Machine LABEL IT!
      Item Q&A
      • Question : Inquiry for the item from joa****May 19, 2018

        Any warranty? If machine have problem where can send for service.

        Answer : [Re] Inquiry for the item from joa****

        For Warranty contact Casio Service centre, Singapore

      Aurora laminators A224(A4) A235(A3) Adjustable Hot/Cold Setting
      Aurora laminators A224(A4) A235(A3) Adjustable Hot/Cold Setting
      Item Q&A
      • Question : Inquiry for the item from cil****May 14, 2018

        Hi.
        Are this Aurora A3 Laminators for Hot and cold laminate?
        Can I use other brand pouches to this laminators?
        Can I use 3 mil and 5 mil pouches?
        What is the voltage?
        Hope to hear from you soon.
        Thank you.

        Answer : [Re] Inquiry for the item from cil****

        Dear buyer

        FYI, yes, this laminator is hot and cold. other brand pouches are available. thickness 5mm.Voltage: AC220-240

      • Question : Inquiry for the item from Hua****Apr 18, 2018

        Can allow order item now?

        Answer : [Re] Inquiry for the item from Hua****

        Yes, Can. we have stocks now

      • Question : Inquiry for the item from Hua****Apr 18, 2018

        A224 when stock arrived?

        Answer : [Re] Inquiry for the item from Hua****

        Dear buyer

        tomorrow will in

      • Question : Free A4 pouch?Jan 18, 2018

      • Question : EnquiryNov 07, 2017

      +View all Notice, FAQ, Q&A >>
      Qxpress Delivery
      Qxpress Delivery
      Item Q&A
      • Question : No place write delivery addressMay 11, 2018

        Hi , no place for me to write delivery address, how you know where the items send to?

        Answer : [Re] No place write delivery address

        Same as buy a normal item, if have sepecial request, can write in the order memo.

      A4 plastic Divider 5/6/10/12 colours
      A4 plastic Divider 5/6/10/12 colours
      Item Q&A
      • Question : plastic dividerMay 03, 2018

        Hi seller, im interested in the plastic dividers in 10. Possible to check if labels can be stuck on with glue on plastic? or double sided tape? also do u allow self-collection?

        Answer : [Re] plastic divider

        dear buyer,
        we have seen 3M flag being stick on the index number . self collection can be arranged .

      • Question : Inquiry for the item from sha****Apr 05, 2018

        Hi, Could u please list yhis item under Q Prime? I remember it used to be under Q Prime. Thanks.

        Answer : [Re] Inquiry for the item from sha****

        OK, Updated