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Q & A Lists
Item Question & Answer
1+1 [DAENG GI MEO RI] Tea tree shampoo 1000ml / made in korea
1+1 [DAENG GI MEO RI] Tea tree shampoo 1000ml / made in korea
Item Q&A
  • Question : Inquiry for the item from all****Oct 14, 2019

    Dear Seller, please advise if the timesale is at $23.50, seems like the price has increased at random. Thank you.

    Answer : [Re] Inquiry for the item from all****

    Dear customer.
    This is because the discount coupon period has ended.
    Currently, the shampoo stock is low, so the discount coupon period has not been extended.
    Later this month, the shampoo will be restocked, and then the discount promotion will resume. Thank you.

    Question : [Re] Inquiry for the item from all****

    Dear Seller

    Thank you for your reply. I will place the bulk order later this month then.

    Regards
    Allycia Ng

  • Question : Inquiry for the item from seo****Sep 26, 2019

    Dear seller,

    I have oily and itchy scalp. Are both tea tree and herbal shampoo suitable for me or which one is better for me ?

    Answer : [Re] Inquiry for the item from seo****

    Dear customer.
    Sorry for the late response.
    Both oily and itchy scalp types are suitable for both shampoos.
    It's a 1 + 1 event, so buy them one by one and choose the shampoo that's right for you.
    Thank you.

  • Question : Inquiry for the item from ohu****Sep 17, 2019

    For the aurora argan hair oil, why is it that u say it is 100% argan oil and yet you mixed with other oils like palm oil and evening primrose oil? Also, what is ur container made of? Plastic or glass?

    Answer : [Re] Inquiry for the item from ohu****

    Hi customer.
    Percentages of products such as argan oil or aloe gel refer to purity.
    The material of the container is plastic, pump type.
    Thank you.

    Question : [Re] Inquiry for the item from ohu****

    Ok, plastic means ur product is not of good or pure argan oil... ur marketing material is misleading...

    Answer : [Re] Inquiry for the item from ohu****

    Dear customer.
    We hope to sell better products.
    Thank you for visiting our shop.

  • Question : Inquiry for the item from ele****Sep 14, 2019

    Hi I just bought the herbal shampoo and its treatment. Can the treatment touch the scalp?

    Answer : [Re] Inquiry for the item from ele****

    Dear customer.
    Herbal treatments are fine for touching the scalp.
    But please use the hair as possible.
    Thank you for your purchase.

  • Question : Inquiry for the item from min****Sep 13, 2019

    Hi, if I have oily scalp but dry hair, would you recommend herbal shampoo or tea tree? I’ve been using the tea tree shampoo now. It’s not too bad, but sometimes I would still feel my scalp itchy and oily. Pls advise.

    Answer : [Re] Inquiry for the item from min****

    Dear customer.
    If you have oily scalp and dry hair, we recommend Herbal Shampoo and Herbal Treatment.
    If your scalp is itchy after shampooing, wash your scalp more thoroughly.
    Thank you.

+View all Notice, FAQ, Q&A >>
[DAENG GI MEO RI] Herbal shampoo treatment 1000ml / Hair Loss Care
[DAENG GI MEO RI] Herbal shampoo treatment 1000ml / Hair Loss Care
Item Q&A
  • Question : Inquiry for the item from juv****Oct 08, 2019

    Hi, I use the tea tree shampoo but still having bad dandruff. May I know if the herbal shampoo suit me and help reduce my dandruff? Thanks to advise.

    Answer : [Re] Inquiry for the item from juv****

    hi customer.
    Because there are differences between individuals, we cannot give an accurate answer.
    1 + 1 promotion, so please buy each one.
    For reference, I am using oily scalp type and I am using herbal shampoo. Thank you.

  • Question : Inquiry for the item from hit****Jan 13, 2019

    When will restock the herbal shampoo? Thanks.

    Answer : [Re] Inquiry for the item from hit****

    Hi. It is expected to take about 10 days. thank you.

1+1+1 [Medi Flower] Hand Cream Gift Set / Beauty foot series
1+1+1 [Medi Flower] Hand Cream Gift Set / Beauty foot series
Item Q&A
  • Question : Inquiry related delivery from Thu****Oct 03, 2019

    Hi seller ! If I order now , can reach me by tomorrow or Saturday noon ? Thanks

    Answer : [Re] Inquiry related delivery from Thu****

    Dear customer.
    Since this item was entrusted to 1010, the exact date of arrival is not known.
    Usually customers receive their goods in 1-4 days.
    Thank you.

  • Question : Inquiry related delivery from 241****Aug 11, 2019

    hi seller, if i order today, will it be able to reach me by thursday?

    Answer : [Re] Inquiry related delivery from 241****

    Hi customer.
    Normally it will be delivered to you within 1-3 days.
    We are expecting the goods to arrive by Thursday.
    thank you for visiting our shop.

[Medi Flower] 3p / 5p / 6p  Hand Cream Gift Set / shopping bag free giveaway
[Medi Flower] 3p / 5p / 6p Hand Cream Gift Set / shopping bag free giveaway
Item Q&A
  • Question : Inquiry related delivery from jia****Aug 26, 2019

    Hi, how long will I receive the items if I order today?

    Answer : [Re] Inquiry related delivery from jia****

    Dear customer.
    Sorry for the delay in response.
    You will usually receive your product within 2-4 days.
    Thank you.

  • Question : Inquiry for the item from jtm****May 26, 2019

    Hi, will it be possible to advise on the size of the shopping bag for the Bonita Garden Hand cream set? Hope that the shopping bag will not be too big for just 1 set of the hand cream. Dont know if L will be too big. Thank you.

    Answer : [Re] Inquiry for the item from jtm****

    Hi customers.
    This is a shopping bag made to fit the size of the product.
    M size is suitable for 3p.
    L size is suitable for 5-6p.
    Thank you for visiting.

  • Question : Inquiry related delivery from sin****Dec 12, 2018

    Hi if I order today when can I receive this?

    Answer : [Re] Inquiry related delivery from sin****

    Dear customers.

    It usually takes 5 to 7 days from Korea to Singapore.
    This item will be shipped from Singapore after December 20th. Thank you for visiting.

  • Question : Inquiry for the item from wen****Dec 01, 2018

Clearance★ [DAENG GI MEO RI] scalp shampoo / hair treatment / feminine wash
Clearance★ [DAENG GI MEO RI] scalp shampoo / hair treatment / feminine wash
Item Q&A
  • Question : Inquiry for the item from jch****Aug 17, 2019

  • Question : Inquiry for the item from neo****Aug 12, 2018

  • Question : ShampooJun 12, 2018

    Hi I received the 2 bottles of Herbal Shampoo as ordered. Read from the bottle that it is for dry, permed and damaged hair. I'm looking for an effective anti-dandruff shampoo for oily scalp, bought the shampoo as the product description says it is for dandruff relief; and your answer to a customer's question that this shampoo is recommended for oily scalp. Why is what you say in Qoo10 totally different from what's printed on the shampoo?

    Answer : [Re] Shampoo

    The front part of the product is a description of a part of the shampoo efficacy.
    Deep cleansing by shampoo is a product that cleanses the scalp and alleviates dandruff.
    It also means that a herbal ingredient helps the hair.

  • Question : Inquiry for the item from haz****May 26, 2018

    Which shampoo is better for oily and hair loss hair

    Answer : [Re] Inquiry for the item from haz****

    hi, customer

    I recommend herbal shampoo.
    The most sold in Korean social commerce sites, more than 99% positive reviews

    thanks
    (May 31, 2018 14:29)

Clearance★ hyaluronic toner cream / skin care for men / All in one
Clearance★ hyaluronic toner cream / skin care for men / All in one
Item Q&A
  • Question : Inquiry for the item from yuh****Jul 06, 2019

1+1 Free shipping [DAENG GI MEO RI] CHEONG-EUN for damaged hair shampoo conditioner
1+1 Free shipping [DAENG GI MEO RI] CHEONG-EUN for damaged hair shampoo conditioner
Item Q&A
  • Question : Inquiry for the item from su_****Jun 10, 2019

    When is the expired date for shampoo and conditional?

    Answer : [Re] Inquiry for the item from su_****

    Hi. customer. Sorry for the delay.
    We can not give you the exact answer because we lost a note on the date of manufacture of the products exported to Singapore, but most product life span is from 2020 to 2021.
    Thank you for visiting our store.

1+1+1[PYEO NAN] Hair dyeing in 5 minutes / Shampoo / Conditiner / Hair essence / clearance
1+1+1[PYEO NAN] Hair dyeing in 5 minutes / Shampoo / Conditiner / Hair essence / clearance
Item Q&A
  • Question : Inquiry for the item from ST_****May 24, 2019

    Hi, may I lnow how long does it last after dying? Thank you.

    Answer : [Re] Inquiry for the item from ST_****

    Hi customers.
    Sorry for the delay.
    The exact duration is difficult to answer.
    It usually lasts for 2-3 weeks. Thank you for visiting.

  • Question : Inquiry for the item from kel****Apr 15, 2019

    Hi, this hair dye is used on dry or wet hairs? Thanks

    Answer : [Re] Inquiry for the item from kel****

    Hi customers.
    Use it for dry hair. Thank you.

  • Question : Inquiry for the item from Ivy****Feb 16, 2019

    May I know 1 box how many sachet inside

    Answer : [Re] Inquiry for the item from Ivy****

    Hi customers. It contains 5 pieces of 30g per box. Thank you.

  • Question : Inquiry for the item from aro****Dec 30, 2018

    Hi
    Any restock for herbal shampoo?when can I order?

    Thanks

    Answer : [Re] Inquiry for the item from aro****

    Dear customers.
    I expect to be supplemented by January 15 at the latest.
    Thank you for your inquiries.

[Medi Flower] Sleeping Mask Pack Green tea Blackberry Snow
[Medi Flower] Sleeping Mask Pack Green tea Blackberry Snow
Item Q&A
[MediFlower] Aloe vera soothing gel / Water drop moisture gel cream
[MediFlower] Aloe vera soothing gel / Water drop moisture gel cream
Item Q&A
  • Question : Inquiry for the item from jas****Mar 06, 2019

    Hi can i get full ingredients list of the aloe vera gel?

    Answer : [Re] Inquiry for the item from jas****

    Dear customer.

    In Korea, the ingredients are listed in order of the lot.

    Aloe Barbadensis Leaf Juice(92%), Purified water, glycerin, ethanol, propylene glycol, Carbomer, Triethanolamine,
    PEG-40 hydrogeneted caster oil, aloe vera leaf extract, lavender flower extract, rosemary extract, Origanum Vulgare Extract, Thymus Vulgaris Extract, green tea extract, disodium EDTA, 1.2 Hexandiol, perfume.

    Thank you for visiting the shop.