Q&A board

Q & A Lists
Item Question & Answer
★MUST HAVE★ Pororo hat /Loopy hat / My melody hat / Spiderman character cute hat for kids~
★MUST HAVE★ Pororo hat /Loopy hat / My melody hat / Spiderman character cute hat for kids~
Item Q&A
  • Question : Inquiry for the item from che****Dec 10, 2017

    Pororo hat:
    When will stock b available?

    Answer : [Re] Inquiry for the item from che****

    Hi,
    Sorry, that pororo hat is sold out.
    No more stock.
    Have new ones, but not that kinda.
    Regards,
    Choi

    Question : [Re] Inquiry for the item from che****

    Can i hv the image of the new ones? Thks

    Answer : [Re] Inquiry for the item from che****

    Hi,
    There are 3 kinda pororo hat.
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from che****

    Hi Choi,

    Can i order it on Q10? How long does the delivery take?
    I would like to have the yellow one in the middle.How much does it cost?

    Thanks

    Answer : [Re] Inquiry for the item from che****

    Hi,
    The yellow one in the middle is SGD9.99.
    It takes about 7~10 days from Korea.
    If you want, I update the page.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from che****

    Think might not arrived in time.. i need on 22nd. Thks

  • Question : pororo hatApr 05, 2015

    When will the stock be available?

    Answer : [Re] pororo hat

    Hi,
    I'm sorry I'm not sure.
    Will update when I restock.
    Best regards,
    Choi

  • Question : order no. 24898165Apr 08, 2012

    I've waited for 2 weeks already. Item was ordered on the 21st March. Furthermore, the tracking number provided could not be found too.

    Answer : [Re] order no. 24898165

    Hi,
    I'm sorry you didn't get the item yet.
    Actually I sent your item to my partner by EMS in Singapore, she sent you last Wed.
    Could you wait few days more?
    If you received, please update me.
    Thanks.
    Best regards,
    Choi

  • Question : Order no. 24129023Feb 07, 2012

    Hi, I ordered My Melody hat on 20 Jan 2012 but I still have not received the item till now.
    Pls check.

    Answer : [Re] Order no. 24129023

    Hi,
    Please wait few days more.
    If you still don't get the item, please leave message again.
    Thanks.

★Robocar Poli Transformer★ Poli ★ Amber ★ Roy ★ Helly ★ Poli Toy
★Robocar Poli Transformer★ Poli ★ Amber ★ Roy ★ Helly ★ Poli Toy
Item Q&A
  • Question : Inquiry for the item from kat****Dec 09, 2017

    Hi, do you have a picture of the toy or box stating that it’s made in Korea instead of made in China? And do you have a real life picture of the toy?

    I intend to buy the entire set but would appreciate if you could answer my enquiries. Thank you!

    Answer : [Re] Inquiry for the item from kat****

    Hi,
    It's china OEM.
    The manufacturer is stated HongKong, but made in China.
    Please check the picture.
    I'm not sure you want to see this kinda picture. ^^;
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from kat****

    Thank you.

  • Question : Purchasing 2Dec 01, 2014

    I want to buy 2 of these but shipping comes up as double(!). How do I combine shipping into the same package?
    Thanks

    Answer : [Re] Purchasing 2

    Hi,
    I also have to pay the shipping fee based on the weight.
    Please understand.
    Best regards,
    Choi

  • Question : Expedite shippingJul 03, 2013

    Hi there
    I would like to request for expedite shipping for my items as I need them by next Friday for my son's birthday. Please let me know the expected delivery.
    Lastly, I realised that there isn't any consolidated shipping cost since I purchased all the items from you. The shipping cost for the 5 diecast showed up as $75! It is more expensive that purchasing the other 2 bigger items.I appreciate if you can consider lower the shipping cost. Otherwise, can I expect DHL or Fedex shipping based on what I have paid?

    Please advise. Thank you very much! :)

    Answer : [Re] Expedite shipping

    Hi,
    Thanks for ordering.
    I ship tomorrow by EMS, you can get by next Wed.
    I'll check the shipping fee for the diecasting.
    Thanks.
    Best regards,
    Choi

  • Question : Poli - RoyAug 14, 2012

    Hi I have not received the toy that I have ordered and the status is showing item is on delivery since 1 week ago. Please advise.

    Answer : [Re] Poli - Roy

    Hi,
    Thanks for ordering.
    It takes 10~14 days, please wait few days more.
    Hope to get the box soon and like it.
    Thanks.
    Best regards,
    Choi

  • Question : Item didn't receiveAug 11, 2012

    Hi seller,

    I just wanna to check on my shipping, because I yet received my item
    Which I bought on 27/7/12.
    Normally it taking how long for delivery?

    Thanks.

    Answer : [Re] Item didn't receive

    Hi,
    Thanks for ordering.
    It takes 10~14 days, can be delayed.
    Please wait more.
    Hope to get the box soon and like it.
    Thanks.
    Best regards,
    Choi

★★HOT SALE★★ Pororo Safety Harness Backpack / Pororo Bag
★★HOT SALE★★ Pororo Safety Harness Backpack / Pororo Bag
Item Q&A
  • Question : Inquiry for the item from hap****Dec 10, 2017

    Hi
    Thank you for your reply
    Before I received your reply on whether it's authentic.. I have already placed my order of the pororo haversack
    Thank you
    Best regards
    Mary

    Answer : [Re] Inquiry for the item from hap****

    I ship tomorrow. ^^
    Best regards,
    Choi

  • Question : Inquiry for the item from hap****Dec 09, 2017

  • Question : Preorder or ready stocksJun 10, 2015

    Hi there!

    Are these ready stocks or pre-order ?

    Especially for Blue color bag (i would like to buy that for my nephew :)


    Looking forward to your reply.

    Thank you!

    Answer : [Re] Preorder or ready stocks

    Hi,
    I'm ready stock.
    I can ship asap. ^^
    Thanks.
    Best regards,
    Choi

★Puzzle★ Tayo Puzzle / Pororo Puzzle / Thomas Puzzle / Poli Puzzle / Dibo / Cars / Kitty / Princess
★Puzzle★ Tayo Puzzle / Pororo Puzzle / Thomas Puzzle / Poli Puzzle / Dibo / Cars / Kitty / Princess
Item Q&A
  • Question : Inquiry for the item from pey****Dec 10, 2017

    hi seller do you still have ready stocks for all the pororo (bag) puzzles now ? thanks

    Answer : [Re] Inquiry for the item from pey****

    Hi,
    Yes, all ready stock.
    Best regards,
    Choi

  • Question : Inquiry for the item from xue****Apr 17, 2017

    When will have stock for tayo bus?

    Answer : [Re] Inquiry for the item from xue****

    Hi,
    You mean tayo mini puzzle?
    I updated the page, please check again.
    Thanks.
    Best regards,
    Choi

  • Question : Thomas Train puzzleDec 16, 2015

    Hi,
    Will there be a re-stock for the Thomas Train puzzle?

    Thanks to advise.

    Regards,
    Sharon

    Answer : [Re] Thomas Train puzzle

    Hi,
    That thomas puzzle is sold out.
    I have similar one.
    If you still want, please let me know, so I show some of them.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Thomas Train puzzle

    Hi,
    Yes I'd like to see the other Thomas Train puzzles that you might have.

    Thanks & regards,
    Sharon

    Answer : [Re] Thomas Train puzzle

    Hi,
    I check first whether I can get and confirm.
    Please wait 1~2 days more.
    Thanks.
    Best regards,
    Choi
    Hi,
    Please check the picture and let me know. ^^
    Thanks.
    Best regards,
    Choi

    Question : [Re] Thomas Train puzzle

    Hi Choi, I got a message to check pix today? But I went to the same link and there is still no stock of Thomas the Train puzzles. Am I misunderstanding something?

    Answer : [Re] Thomas Train puzzle

    Hi,
    I mean..
    If you still want those thomas puzzle so confirm the order, then I list up the page.
    There are few type of puzzle, please let me know which type of puzzle you want.
    Thanks.
    Best regards,
    Choi

  • Question : Stock enquiryDec 20, 2015

    Any stock for Poli puzzles? When will the stock come?

    Answer : [Re] Stock enquiry

    Hi,
    It's old out.
    I have new poli puzzle bag.
    It's puzzle list that I'm selling, please check. ^^

    http://www.qoo10.sg/shop/fantaseoki?keyword=puzzle&keyword_hist=&dispType=GALLERY4

    Thanks.
    Best regards,
    Choi

    Question : [Re] Stock enquiry

    Noted
    If i buy 2 items still have to pay $3×2 for q express?
    No consolidation?
    Thanks

    Answer : [Re] Stock enquiry

    Hi,
    Yes, I also have to pay the fee based on the weight.
    The puzzle is not light.
    Please understand.
    Thanks.
    Best regards,
    Choi

  • Question : Puzzle with bagNov 30, 2015

    can I know for the puzzle with bag, Pororo 1 & Pororo 2, when will it be restock?

    Answer : [Re] Puzzle with bag

    Hi,
    I've updated the page, please check.
    Thanks.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★ Tayo doodle book ★ Tayo paint by water ★ Tayo draw with water (Given Pororo sweety)
★ Tayo doodle book ★ Tayo paint by water ★ Tayo draw with water (Given Pororo sweety)
Item Q&A
  • Question : Is the book reusable?Nov 29, 2017

    Hi, Is the book reusable or one time painting only?

    Thanks!

    Answer : [Re] Is the book reusable?

    Hi,
    Reusable. ^^
    Thanks.
    Best regards,
    Choi

  • Question : PackagingSep 09, 2016

    Hi Seller,

    Could we check if the books are in plastic wrap individually? Would like to get some as gifts.

    Answer : [Re] Packaging

    Hi,
    Kinda.
    Draws with water and it is dried up by itself.
    Best regards,
    Choi

    Question : [Re] Packaging

    Hi Seller,
    Think you misunderstood our question. We would like to find out if each book is put in a separate plastic wrapping or not?

    Answer : [Re] Packaging

    Hi,
    Oh, yes.
    Each book is put in a separate plastic bag.
    Best regards,
    Choi

★Tayo★ Tayo Puzzle road Set (M) / Tayo Playing puzzle set
★Tayo★ Tayo Puzzle road Set (M) / Tayo Playing puzzle set
Item Q&A
CN blue ★Jung Yong Hwa★ style accessary / earring / piercing / bracelt / necklace / ring
CN blue ★Jung Yong Hwa★ style accessary / earring / piercing / bracelt / necklace / ring
Item Q&A
  • Question : About EarringNov 18, 2017

    Hi do you still sell the star earring C ?

    Answer : [Re] About Earring

    Hi,
    Yes, still available.
    Thanks.
    Best regards,
    Choi

  • Question : item instock .Sep 16, 2015

    hi. do you still selling the type J black earring ?

    Answer : [Re] item instock .

    Hi,
    Yes, still selling.
    Thanks.
    Best regards,
    Choi

  • Question : item instock ?Dec 25, 2014

    Hi do u still have A , oyx earrings ?

    Answer : [Re] item instock ?

    Hi,
    I'm sorry it's sold out.
    Best regards,
    Choi

  • Question : Avaliable ?Jul 03, 2014

    Are these without the magnet still avaliable ?

    Answer : [Re] Avaliable ?

    Hi,
    I'm sorry that design all sold out.
    Best regards,
    Choi

  • Question : Still available?May 10, 2014

    Hi if i am interested to get any of the items, is it still available?

    Answer : [Re] Still available?

    Hi,
    Yes.
    Thanks.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★Robocar Poli Playset★ Poli Rescue headquarters / Cleany Recycling center / Poli car wash center
★Robocar Poli Playset★ Poli Rescue headquarters / Cleany Recycling center / Poli car wash center
Item Q&A
  • Question : Rescue Headquarters with the track accessoryOct 27, 2017

    Hello Choi,

    Does play set 1, Poli rescue headquarters comes with the track accessory? If it does not, would you please link me to the one that does include the tracks? Thanks! You may send me an email at seanw1209@gmail.com

    Answer : [Re] Rescue Headquarters with the track accessory

    Hi,
    Please check this link, it's extra track.
    http://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=412372480
    Best regards,
    Choi

  • Question : Inquiry for the item from jas****Sep 12, 2017

  • Question : [Shipping] Related InquiriesFeb 17, 2017

    Hi if I buy 2 sets is there combined shipping ?

    Answer : [Re] [Shipping] Related Inquiries

    Hi,
    Which toy do you want to order?
    Please send me email, my email is
    seoki46@hotmail.com
    Thanks.
    Best regards,
    Choi

  • Question : [About Item] Related InquiriesFeb 13, 2017

    Hi any new stock for recycling centre playset?

    Answer : [Re] [About Item] Related Inquiries

    Hi,
    I'm sorry recycling toy is sold out.
    Best regards,
    Choi

  • Question : [About Item] Related InquiriesFeb 13, 2017

    Hi any new stock for recycling Centre playset?

    Answer : [Re] [About Item] Related Inquiries

    Hi,
    I'm sorry recycling toy is sold out.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★2015 Robocar Poli★ Poli Stan Waterbottle with pouch
★2015 Robocar Poli★ Poli Stan Waterbottle with pouch
Item Q&A
  • Question : Inquiry for the item from ken****Oct 22, 2017

    Made in Korea or china? What is the stainless steel grade ? Is the plastic cap bpa free and can be sterilised by steam?

    Answer : [Re] Inquiry for the item from ken****

    Hi,
    It's made in China, but it's safe.
    Can be sterilized by steam for only stainless.
    Thanks.
    Best regards,
    Choi

  • Question : Inquiry for the item from any****Sep 11, 2017

★Frozen Olaf plush toy 25cm 35cm / Frozen Olaf rag doll
★Frozen Olaf plush toy 25cm 35cm / Frozen Olaf rag doll
Item Q&A
  • Question : Inquiry for the item from tri****Oct 19, 2017

  • Question : Inquiry for the item from tri****Oct 19, 2017

    hi when will your 35cm Olaf soft toy be back in stocks as I would like to get it very soon. thanks.

    Answer : [Re] Inquiry for the item from tri****

    Hi,
    I have 1pcs, it's last one.
    I updated the page, please check.
    I can ship today if you order today.
    Best regards,
    Choi

  • Question : Inquiry for the item from tri****Oct 19, 2017

    hi when will your 35cm Olaf soft toy be back in stocks as I would like to get it very soon. thanks.

    Answer : [Re] Inquiry for the item from tri****

    Hi,
    I have 1pcs, it's last one.
    I updated the page, please check.
    I can ship today if you order today.
    Best regards,
    Choi

★Robocar Poli★ rescue bag puzzle Set
★Robocar Poli★ rescue bag puzzle Set
Item Q&A
  • Question : Inquiry related delivery from dar****Oct 14, 2017

    Hi.. can the shipping cost be cheaper if I buy both the camping and rescue jigsaw puzzle set?.

    Answer : [Re] Inquiry related delivery from dar****

    Hi,
    I'm sorry I also have to pay the fee based on the weight.
    Please understand.
    Best regards,
    Choi

    Question : [Re] Inquiry related delivery from dar****

    Hi.. understood. Thanks 😁

    Answer : [Re] Inquiry related delivery from dar****

    Have a nice day. ^^

★Robocar Poli★ cup ★ water bottle ★ lunchbox ★ spoon and fork ★ bowl ★ tray ★
★Robocar Poli★ cup ★ water bottle ★ lunchbox ★ spoon and fork ★ bowl ★ tray ★
Item Q&A
  • Question : Inquiry related delivery from sha****Oct 17, 2017

    Hi. If I order today.. can I get it by next Wednesday because I’m flying off and I need the items as presents.

    Answer : [Re] Inquiry related delivery from sha****

    Hi,
    If you use EMS, then can get by next wed.
    If not, I'm not sure.
    Sorry.
    Best regards,
    Choi

  • Question : Delivery timeNov 13, 2016

    Hi, how long would it take to deliver to singapore via qexpress?

    Answer : [Re] Delivery time

    Hi,
    It takes about 7 days from Korea.
    Best regards,
    Choi

  • Question : stock for item T and USep 30, 2016

    Hi
    i would like to buy few items, together with item T (Tray with bag) and item U (lunch box), however, item T&U out of
    stock :(
    may i know when the stocks will be back, so that i can buy together?
    Tks

    Answer : [Re] stock for item T and U

    Hi,
    I'm sorry those are totally sold out.
    Regards,
    Choi

  • Question : Stainless steel utensils and water bottlesMay 19, 2016

    Hi Seller,
    Are the stainless steel fork, spoon and water bottles are manufactured in Korea?

    Answer : [Re] Stainless steel utensils and water bottles

    Hi,
    Most are china OEM.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Stainless steel utensils and water bottles

    Hi Choi,
    Apologies for the ignorance but what is China OEM?

    Answer : [Re] Stainless steel utensils and water bottles

    Hi,
    Korea company make most stuffs in China.
    Best regards,
    Choi

  • Question : Poli cup with lid & Poli simple stainless cupAug 27, 2015

    Hi seller,
    Is the Poli cup with lid made out of plastic?Does the Poli simple stainless cup have lid?

    Answer : [Re] Poli cup with lid & Poli simple stainless cup

    Hi,
    The poli cup with lid is made of plastic.
    The poli simple stainless cup dosen't have lid.
    Do you want poli stainless cup with lid?
    How about this poli non-slip stainless lid cup?
    Regards,
    Choi

    Question : [Re] Poli cup with lid & Poli simple stainless cup

    Can I ask for a lid for the simple stainless cup?

    Answer : [Re] Poli cup with lid & Poli simple stainless cup

    Hi,
    There is no poli lid simple stainless cup.
    Sorry.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★Tayo Garage door replacement★ Tayo Garage door red / green / blue / yellow (standard shipping)
★Tayo Garage door replacement★ Tayo Garage door red / green / blue / yellow (standard shipping)
Item Q&A
  • Question : Inquiry for the item from azi****Oct 10, 2017

    When will yellow be restocked?

    Answer : [Re] Inquiry for the item from azi****

    Hi,
    I'm sorry the yellow door is sold out at the moment.
    I'm not sure when I can get from head-office.
    I'll update the page if I got.
    Best regards,
    Choi

  • Question : Inquiry for the item from fel****Sep 18, 2017

Pororo Boy Panty 3 set
Pororo Boy Panty 3 set
Item Q&A
  • Question : Inquiry for the item from ais****Oct 10, 2017

    Which is for 3yo?

    Answer : [Re] Inquiry for the item from ais****

    Hi,
    Size 60 is for 3 years old.
    Thanks.
    Best regards,
    Choi

  • Question : DeliveryFeb 02, 2016

    I have not recieve the item nor recieve any shipping info....it has been a week since i ordered...please let me know soon

    Answer : [Re] Delivery

    Hi,
    I've shipped out.
    Qxpress will update the tracking no. whey they got my box.
    Please 1~2 days more.
    Best regards,
    Choi

★Tayo the little bus★ Tayo car ride for kids (EMS shipping / Given sweety)
★Tayo the little bus★ Tayo car ride for kids (EMS shipping / Given sweety)
Item Q&A
  • Question : Inquiry for the item from klq****Oct 08, 2017

    Hi is the music singing in english? Or is it just the tune and no words?

    Answer : [Re] Inquiry for the item from klq****

    Hi,
    The music singing in Korean, and have some ments. ^^
    I ship tomorrow or on Wed.
    Thanks.
    Best regards,
    Choi

  • Question : Tayo Garage replacement doorsApr 06, 2015

    Hi do you sell the above? All 4 doors are broken

    I just bought this tayo ride on bus and realised that you sell the tayo bus garage as well

    Son broke all 4 garage doors. Would be great if you have replacements! :)

    Answer : [Re] Tayo Garage replacement doors

    Hi,
    I'm checking with supplier, will update you soon.
    Best regards,
    Choi
    Hi,
    Could you send me the picture?
    Thanks.
    Best regards,
    Choi

★2015 Robocar Poli★ Poli Kids 2tier Lunch box
★2015 Robocar Poli★ Poli Kids 2tier Lunch box
Item Q&A
  • Question : Inquiry for the item from meg****Oct 07, 2017

    Can you please pm me the size of the lunch box in English

    Answer : [Re] Inquiry for the item from meg****

    Hi,
    The size is 11cm x 8cm.
    Thanks.
    Best regards,
    Choi

★Seseme Street ★ Seseme Street Cross Bag / Kids Cross Bag
★Seseme Street ★ Seseme Street Cross Bag / Kids Cross Bag
Item Q&A
  • Question : Inquiry related delivery from aly****Oct 03, 2017

  • Question : hiFeb 18, 2014

    wat is the size???

    Answer : [Re] hi

    Dear customer
    Your inquiry will soon be confirmed and answered by the seller.
    ※ Inquiries related to Payment, Cancellation and any Urgent issue can possibly be dealt from CS team.
    Thanks & Best regards
    P.S. The information is also sent to the seller to meditate this case.

    Hi,
    The size is 18x11x5cm.
    Thanks.
    Best regards,
    Choi

  • Question : wat size?Feb 08, 2014

    this bag

    Answer : [Re] wat size?

    Hi,
    Have.
    Thanks.
    Best regards,
    Choi

★New★ Tayo harness backpack / Tayo harness bag (Qxpress / Sweety)
★New★ Tayo harness backpack / Tayo harness bag (Qxpress / Sweety)
Item Q&A
  • Question : Inquiry for the item from tan****Sep 28, 2017

    Hi , is the authentic tayo bag ? Thks

    Answer : [Re] Inquiry for the item from tan****

    Hi,
    Yes, it's authentic.
    If you want to order, please order by today.
    If not, I only can ship 10 OCT, it's Korean thanks giving holiday.
    Best regards,
    Choi

★Limited stock★ Kitty one touch water bottle (bear)
★Limited stock★ Kitty one touch water bottle (bear)
Item Q&A
  • Question : Inquiry for the item from dio****Sep 25, 2017

    Hi,Is this still available?

    Answer : [Re] Inquiry for the item from dio****

    Hi,
    Yes, available. ^^
    Thanks.
    Best regards,
    Choi

  • Question : BPA free?May 14, 2015

    hi is your bottle BPA free?

    Answer : [Re] BPA free?

    Hi,
    Yes, safe for kids.
    Thanks.
    Best regards,
    Choi

★Walt Disney★ Disney Spoon Case and Color Water bottle
★Walt Disney★ Disney Spoon Case and Color Water bottle
Item Q&A
  • Question : inquirySep 24, 2017

☆Edison Training Chopsticks (left handed)☆ Pororo / Thomas / Poli / Micky / Minnie / Princess charac
☆Edison Training Chopsticks (left handed)☆ Pororo / Thomas / Poli / Micky / Minnie / Princess charac
Item Q&A
  • Question : Inquiry related delivery from daw****Sep 05, 2017

  • Question : Inquiry for the item from pii****Jul 21, 2017

    Hi which items are Edison Step 2 chopsticks in boy designs?

    Do you have any Edison Step 2 chopsticks in Thomas Train designs or Robocar Poli designs?

    Answer : [Re] Inquiry for the item from pii****

    Hi,
    I'm sorry I don't have thomas step 2.
    You can see poli step 2 at the page. ^^

  • Question : Inquiry for the item from mum****Jul 17, 2017

    Hi seller

    I already purchase the Thomas - green and I have put the note there I NEED THE THOMAS - BLUE.

    please confirm isn't you give us the BLUE THOMAS ?

    Answer : [Re] Inquiry for the item from mum****

    Hi,
    I saw your message, but I'm really sorry only available red color at the moment.
    You can cancel your order.
    Sorry.
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from mum****

    hi seller
    so what colour will you send to me ? as now I ordered green Thomas.

    Answer : [Re] Inquiry for the item from mum****

    Hi,
    Only red color available.
    Can I send red color?
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from mum****

    Hi Seller

    Can change to POLI 3 D (ROY) ?

    Answer : [Re] Inquiry for the item from mum****

    Hi,
    Ok, I send you roi chopsticks.
    Thanks.
    Best regards,
    Choi

  • Question : Inquiry for the item from mum****Apr 25, 2017

    hi
    will u re stock for Thomas ?

    Answer : [Re] Inquiry for the item from mum****

    Hi,
    You want blue thomas?
    If so, please select red color and leave.
    It's limited stock, so I delete at the list. ^^
    Thanks.
    Best regards,
    Choi

  • Question : Edison training chopsticks (right handed)Sep 10, 2016

    Hi,

    Any stocks for edison right handed chopticks? Which link to place order?

    Answer : [Re] Edison training chopsticks (right handed)

    Hi,
    You can see left & right both.
    Please check again. ^^
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★HAPPY BIRTHDAY PARTY with PORORO★ Pororo Party Goods (Given Sweety)
★HAPPY BIRTHDAY PARTY with PORORO★ Pororo Party Goods (Given Sweety)
Item Q&A
  • Question : Inquiry for the item from nah****Sep 05, 2017

    Will you reach stock for the banner?

    Answer : [Re] Inquiry for the item from nah****

    Hi,
    I'm ready stock.
    I updated the page, please check again.
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from nah****

    Hi can I check for the birthday banner does it show the word happy birthday? Tks

    Answer : [Re] Inquiry for the item from nah****

    Hi,
    Here is the banner picture. ^^
    Best regards,
    Choi

  • Question : QuerySep 23, 2016

    Any restock on the plates and the dual pororo balloon?

    Answer : [Re] Query

    Hi,
    I'm sorry no more plates.
    But I can get pororo dual balloon.
    Best regards,
    Choi

    Question : [Re] Query

    Interested to get the pororo dual balloon. Appreciate if you could advise on the price.

    Answer : [Re] Query

    Hi,
    It's more expensive than type L. big size pororo hellium ballon.
    Have to pay SGD2 more.
    Is it ok?
    Regards,
    Choi

    Question : [Re] Query

    I would be buying a few more items from you. Refer to picture. Have been a frequent customer of your shop. Able to reduce the shipping fees?

    Answer : [Re] Query

    Hi,
    Well, only want 3pcs?
    Could I put a gift instead? Like a pororo sticker or plaster...
    Sorry.
    Regards,
    Choi

    Question : [Re] Query

    How much discount would you be able to give me if i buy the pororo and friends soft toy set from you? The $149 set.

    Answer : [Re] Query

    Hi,
    Could you send me email with your confirmed list? ^^
    My email is
    seoki46@hotmail.com

    Question : [Re] Query

    Ok hope you can give me a good price. We have been frequent buyers of your shop items :).

    Answer : [Re] Query

    I try to give you good price. ^^

    Question : [Re] Query

    Hi i have sent you email. Can you reply me by today? Cos intend to place my order today. Thanks

    Answer : [Re] Query

    Hi,
    I'm sorry for the late reply.
    It's urgent?
    When do you need those?
    Best regards,
    Choi

    Question : [Re] Query

    Cos i got a coupon expiring today.

    Answer : [Re] Query

    Hi,
    I reply you today, was Korean national holiday by yesterday.
    Regards,
    Choi

  • Question : BalloonsSep 19, 2016

    Hi, I needed some balloons by this saturday. Hope to receive them by this Friday morning latest. Is there any way to reach me by then? How much is the shipping fee? Thanks.

    Answer : [Re] Balloons

    Hi,
    If you order by EMS, then you can get on Fri.
    You can check the fee at the page.
    Which balloon do you need?
    I check for you.
    Best regards,
    Choi

  • Question : enquirySep 16, 2016

    Hi,

    can i pump helium gas into normal "E. Pororo birthday balloon" ?
    will it still float?

    Answer : [Re] enquiry

    Hi,
    Well, I'm not sure, it's rubber balloon.
    Best regards,
    Choi

  • Question : Pororo cups, plates etcSep 01, 2016

    Hi,

    When are you re-stocking the cups/plates/Pororo character balloons, Pororo Party set balloons? I need them by Oct.

    Thanks

    Answer : [Re] Pororo cups, plates etc

    Hi,
    I'm sorry the plates are totally sold out.
    The cups & character balloons are available, how many do you need?
    Also pororo party set balloon, how many do you need?
    I check for you.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★Tayo Bedding★ Tayo Series /Tayo 4Color Pillow with Cotton
★Tayo Bedding★ Tayo Series /Tayo 4Color Pillow with Cotton
Item Q&A
  • Question : Bolster caseSep 03, 2017

    Hi, can I check if you still have the tayo bolster case pl?
    Thanks!

    Answer : [Re] Bolster case

    Hi,
    Yes, still available.
    You only want pillow case?
    If so, please check below link.
    http://list.qoo10.sg/item/TAYO-PILLOW-COVER-4COLOR-TAYO-BUS-PILLOW-COVER/412924767
    Best regards,
    Choi

    Question : [Re] Bolster case

    Hi, the one I was enquiring is the 25 cm x 115 cm case pl. either in blue or green, Not the 30cm x70 cm case pl. can u check if it's still available? Because the link you sent is only the 30x70 cm one,,, thanks!

    Answer : [Re] Bolster case

    Hi,
    I can get 25cm x 115cm.
    You want only case or with pillow cotton?
    Please let me know.
    Best regards,
    Choi

    Question : [Re] Bolster case

    Hi, that's great! Just the 25x 115 cm pl. I am ok with either the green or blue Color and only need the case. How do I go about ordering and paying pl? The web link only shows the 30x 70 cm.
    Thanks!

    Answer : [Re] Bolster case

    Hi,
    Sorry for the late reply.
    I updated the page.
    Please check. ^^
    Thanks.
    Best regards,
    Choi

★New arrival and Speciall offer★ TAYO Cup / Water Bottle / Spoon and Fork / Chopsticks / Spoon case
★New arrival and Speciall offer★ TAYO Cup / Water Bottle / Spoon and Fork / Chopsticks / Spoon case
Item Q&A
  • Question : Inquiry for the item from ser****Aug 31, 2017

    Is there any stock for the following:
    I. Simple Stainless Cup
    N. Cap Straw Water Bottle
    O. Lunchbox with Bag
    New Q. Tayo Non Slip Cup

    Answer : [Re] Inquiry for the item from ser****

    Hi,
    I'm sorry those are all sold out.
    Regards,
    Choi

  • Question : Inquiry for the item from don****Mar 25, 2017

    Hi do you still have tayo nonslip bowl?

    Answer : [Re] Inquiry for the item from don****

    Hi,
    I have nonslip handle bowl, type new S.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from don****

    How much? Do you still have other utensils or bottle?

    Answer : [Re] Inquiry for the item from don****

    Hi,
    I added nonslip handle bowl, you can select at the page.
    All available that you can select at the lists. ^^
    Thanks.
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from don****

    Hi, for D measuring bottle, how does the bottle look like after you remove the cap? Is it screw cap?
    Do you have picture? How many you have?

    Thanks

    Answer : [Re] Inquiry for the item from don****

    Hi,
    You mean New type D?
    If so, please check the picture.
    How many do you need?
    I have few, please let me know.
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from don****

    Is it bpa free? Can it contain hot water?

    Answer : [Re] Inquiry for the item from don****

    Hi,
    It's bpa free, but I don't recommend you put hot water, it's not stainless.
    Regards,
    Choi

    Question : [Re] Inquiry for the item from don****

    Hi, I need about 13 bottles.

    Answer : [Re] Inquiry for the item from don****

    Hi,
    Can get. ^^
    Best regards,
    Choi

  • Question : [About Item] Related InquiriesMar 14, 2017

    Hi will you restock for F, I, N, L, Q and any non slip bowl?

    Answer : [Re] [About Item] Related Inquiries

    Hi,
    I'm sorry tayo goods are very limited stock.
    Available type G. spoon fork chopsticks case set yellow 1pcs, tayo stickers, type new S. non slip handle bowl.
    If you're still interested in those items, please let me know again.
    Best regards,
    Choi

    Question : [Re] [About Item] Related Inquiries

    I'm looking for big straw water bottle like item k or L. Is there other new stock coming? Also, i didn't see item s non slip bowl in the drop down list. Do you still have stock?
    Thanks

    Answer : [Re] [About Item] Related Inquiries

    Hi,
    No more stock coming.
    Most tayo cutlery sold out in Korea.
    I still have few tayo bowls, but don't have straw water bottle.
    Just have water bottle with bottle case.
    For easier, please send me email if you're still interested.
    My email is
    seoki46@hotmail.com
    Thanks.
    Best regards,
    Choi

  • Question : New K stockSep 08, 2016

    Hello, I would like to know when will new k be restock? Thank you.

    Answer : [Re] New K stock

    Hi,
    I'm sorry that's sold out.
    Regards,
    Choi

  • Question : Water bottleAug 12, 2016

    Hi Is there any stock for tayo water bottle at all?

    Answer : [Re] Water bottle

    Hi,
    Available type H, type K, type. New K, type New N.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Water bottle

    How to order new o? Do u have L or new N

    Answer : [Re] Water bottle

    Hi,
    Yes, both have.
    Please check the link.

    http://list.qoo10.sg/item/NEW-ARRIVAL-AND-SPECIALL-OFFER-TAYO-CUP-WATER-BOTTLE-SPOON-AND/405902759

    Best regards,
    Choi

    Question : [Re] Water bottle

    Hi I meant N cap straw water bottle or new L soft straw water bottle? And any stainless steel bowl available?

    Answer : [Re] Water bottle

    Hi,
    I'm sorry tayo cap straw & soft water bottle both sold out.
    I have tayo rice stainless bowl, do you want?
    Regards,
    Choi

    Question : [Re] Water bottle

    Yes I wan the stainless steel bowl. How do I buy it as the option is not available.. and also the items which I bought button straw cup and tire water bottle also out of stock and cancel. Any other similar available?

    Answer : [Re] Water bottle

    Hi,
    I'm sorry I had stock, but had to ship first to earlier customer.
    And it's sold out.
    No more stock.
    The tayo tritan water bottle, tayo dual handle measuring straw water bottle, sippy cup, silicon water bottle availalbe.
    I update the availalbe tayo goods again and inform you.
    Regards,
    Choi

+View all Notice, FAQ, Q&A >>
Hello Kitty rectangle glass lock (S)
Hello Kitty rectangle glass lock (S)
Item Q&A
  • Question : Inquiry for the item from pri****Jul 29, 2017

    Hi, do you have the 1200ml size?

    Answer : [Re] Inquiry for the item from pri****

    Hi,
    I'm sorry II don't have big size. ^^
    Also if big size, it's heavy, the fee is expensive.
    Best regards,
    Choi

  • Question : Glass lockMar 26, 2014

    May I know how many mls is this container?

    Answer : [Re] Glass lock

    Hi,
    It's 385ml.
    Thanks.
    Best regards,
    Choi

★Kid water bottle / waterbottle case / Pororo / Robocar Poli / Tayo / Frozen / Sofia / Princess / Micky / Marvel
★Kid water bottle / waterbottle case / Pororo / Robocar Poli / Tayo / Frozen / Sofia / Princess / Micky / Marvel
Item Q&A
  • Question : Country of origin?Jul 27, 2017

    Hi, would like to know No. 6 Ironman premium & No. 15 Spiderman water bottle whether
    it is made in China or Korea as other Sellers is selling this 2 items which is made in Korea?

    Kindly confirm whether made in Korea or China
    Thanks

    Answer : [Re] Country of origin?

    Hi,
    Both made in Korea.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Country of origin?

    Hi Choi, thanks & will order soon

    Answer : [Re] Country of origin?

    OK ^^

  • Question : Inquiry for the item from fup****May 09, 2017

    Hi there is it true one bottle one shipping fee, 2 shipping fee for 2? That is too expensive for shipping

    Answer : [Re] Inquiry for the item from fup****

    Hi,
    I'm sorry I also have to pay the fee based on the weight.
    I pay different shipping fee for 1 or 2 bottles.
    Please understand.
    Best regards,
    Choi

  • Question : Inquiry for the item from blu****May 09, 2017

  • Question : [About Item] Related InquiriesFeb 14, 2017

    Hi seller, may request how many ml for Sofia bottle? Thanks.

    Answer : [Re] [About Item] Related Inquiries

    Hi,
    You mean type. 5?
    It's about 450ml.
    Thanks.
    Best regards,
    Choi

★★HOT SALE★★ Tayo Pajama / Tayo sleep wear / Tayo night wear / Tayo underwear / Tayo innerwear
★★HOT SALE★★ Tayo Pajama / Tayo sleep wear / Tayo night wear / Tayo underwear / Tayo innerwear
Item Q&A
  • Question : Inquiry for the item from ch3****Jul 19, 2017

    What material is it made of?

    Answer : [Re] Inquiry for the item from ch3****

    Hi,
    It's 100% cotton.
    Thanks.
    Best regards,
    Choi

  • Question : Inquiry related delivery from lei****Jun 02, 2017

  • Question : Drawing pyjamasJul 10, 2016

    Hi will you restock for the yellow pyjamas?

    Answer : [Re] Drawing pyjamas

    Hi,
    I'm sorry only small size available.
    Regards,
    Choi

  • Question : DrawingJun 30, 2016

    Will you restock drawing pajama?

    Answer : [Re] Drawing

    Hi,
    I'm sorry the drawing design only available small size.
    Regards,
    Choi

  • Question : Bigger sizeOct 04, 2012

    Hi

    Just bought a pajamas from u and size is too small for my 4yrs old. Do u have bigger sizes.

    Answer : [Re] Bigger size

    Hi,
    Thanks for ordering.
    The size 65 is the biggest.
    I'm sorry..
    If you want to refund, I'll refund.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Bigger size

    Hi Choi

    Tks alot i mean to purchase one more if got bigger size. i have a younger son 2yrs old and it fit him just nice. Tks alot

    Answer : [Re] Bigger size

    Hi,
    Oh.. ok..
    Hope to see you again. ^^
    Take care.
    Regards,
    Choi

★RESTOCK★ Robocar Poli Melody Watch (Given sweety)
★RESTOCK★ Robocar Poli Melody Watch (Given sweety)
Item Q&A
  • Question : Inquiry related delivery from fer****Jul 11, 2017

    Hi, if buy 2 items together from ur shop,can pay only 1 time shipping as combine?

    Answer : [Re] Inquiry related delivery from fer****

    Hi,
    Well.. if you order with slipper together, I consider the fee.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Inquiry related delivery from fer****

    Consider the fee means can pay only 1 time shipping or u need to consider?

    Answer : [Re] Inquiry related delivery from fer****

    Actually interested in a few items but the shipping quite ex..able to provide a flat rate for shipping if purchase more than 5 items?

    Question : [Re] Inquiry related delivery from fer****

    Hi,
    Please let me know your wishing list to my email.
    My email is
    seoki46@hotmail.com
    Thanks.
    Best regards,
    Choi

    Answer : [Re] Inquiry related delivery from fer****

    Hi, i have email u..but did not get ur reply..

    Question : [Re] Inquiry related delivery from fer****

    Hi,
    Sorry for the late reply.
    I just sent email. ^^
    Good night.
    Choi

★Robocar Poli Shooting Car 2P / Poli shooing car + Roi shooing car 2P (Qxpress)
★Robocar Poli Shooting Car 2P / Poli shooing car + Roi shooing car 2P (Qxpress)
Item Q&A
  • Question : Inquiry for the item from fer****Jul 12, 2017

    Hi, $19.90 is for 2 or only 1?

    Answer : [Re] Inquiry for the item from fer****

    Hi,
    For 2P, poli & roi.
    Thanks.
    Best regards,
    Choi