Q&A board

Q & A Lists
Item Question & Answer
★Tayo garage ★Tayo city play ★Tayo rail play ★Tayo gas station ★Tayo repair center ★Tayo car wash
★Tayo garage ★Tayo city play ★Tayo rail play ★Tayo gas station ★Tayo repair center ★Tayo car wash
Item Q&A
  • Question : Inquiry for the item from tan****Feb 17, 2018

  • Question : [About Item] Related InquiriesMar 08, 2017

    Hi~any more stocks for Tayo Repair Centre?

    Answer : [Re] [About Item] Related Inquiries

    Hi,
    Sorry, no more.
    Regards,
    Choi

  • Question : Tayo car washJan 28, 2016

    Hi, is Tayo car wash available?

    Answer : [Re] Tayo car wash

    Hi,
    Sorry, it's sold out.
    Regards,
    Choi

  • Question : Tayo Car wash and repair shopDec 30, 2015

    Hi
    Previously bought the garage set with four buses from you. Very satisfied with it.
    Please update me when both items as per subject are available.
    I'm looking forward to complete the collections.

    Thanks
    Kevin

    Answer : [Re] Tayo Car wash and repair shop

    Hi,
    I'm really sorry those toys are already sold out.
    If I got, I'll update the page.
    Thanks.
    Best regards,
    Choi

  • Question : InquiryFeb 15, 2015

    Hi may i know the 3 pc shot set for tayo. Is the bus same size as tayo talking garage? Only red n green included for garage right??

    Also when will tayo repair center restock

    Answer : [Re] Inquiry

    Hi,
    The tayo repair is sold out, I'm not sure when I can restock.
    The tayo garage is included red & green bus.
    The tayo shooting cars is smaller.
    Thanks.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★HAPPY BIRTHDAY PARTY with PORORO★ Pororo Party Goods (Given Sweety)
★HAPPY BIRTHDAY PARTY with PORORO★ Pororo Party Goods (Given Sweety)
Item Q&A
  • Question : Inquiry for the item from wee****Feb 11, 2018

    Hi can I see the photo of the pororo banner? Thanks!

    Answer : [Re] Inquiry for the item from wee****

    Hi,
    Here is the picture. ^^
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from wee****

    Hi u do not have one banner in English?

    Answer : [Re] Inquiry for the item from wee****

    Sorry, only in Korean.
    Regards,
    Choi

  • Question : Pororo theme birthday thingsFeb 07, 2018

    the previous message was from me
    I forgot to specify the location
    need them in Singapore

    Answer : [Re] Pororo theme birthday things

    Hi,
    I'm sorry it's too urgent.
    Also next week is Korean holiday.
    If you use EMS and you just order ready stock, then you can get before that.
    Best regards,
    Choi

  • Question : Pororo theme birthday thingsFeb 07, 2018

    Hi there
    Need the cups, plates, hats and helium balloons (pororo character) by 17th of Feb 2018
    aslo banner
    will you be able to deliver till that date?
    thanks

    Answer : [Re] Pororo theme birthday things

    Hi,
    I'm sorry it's too urgent.
    Also next week is Korean holiday.
    Sorry.
    Regards,
    Choi

  • Question : Inquiry for the item from ang****Dec 28, 2017

    Hi, when will you restock pororo dishes and pororo character balloon? Can you share a picture of the banner?

    Answer : [Re] Inquiry for the item from ang****

    Hi,
    Pororo dishes are sold out.
    Which pororo character balloon? Rubber type?
    Please check the picture of the banner.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from ang****

    The banner wording looks like it is in Korean. Do you have a pororo related banner that is in English?
    I am looking for Item L, helium balloon for Pororo character.
    Do you sell other Pororo related party item? I need them by 10 Feb. thank you!

    Answer : [Re] Inquiry for the item from ang****

    Hi,
    Only Korean banner. ^^;
    I have pororo helium balloon, but it's too urgent.
    It's happy new year holiday, will be delayed.
    Sorry.
    Regards,
    Choi

  • Question : Inquiry for the item from nah****Sep 05, 2017

    Will you reach stock for the banner?

    Answer : [Re] Inquiry for the item from nah****

    Hi,
    I'm ready stock.
    I updated the page, please check again.
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from nah****

    Hi can I check for the birthday banner does it show the word happy birthday? Tks

    Answer : [Re] Inquiry for the item from nah****

    Hi,
    Here is the banner picture. ^^
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★SALE★ Pororo friends backpack (Blue) / Pororo bag (Qxpress)
★SALE★ Pororo friends backpack (Blue) / Pororo bag (Qxpress)
Item Q&A
★New Arrival★K-POP IDOL SOCKS★ Lee min ho / Kim su hyun / Kim hyun joong / EXO / BAP / Bigbang / 2NE1 / One piece / Jang keun suk
★New Arrival★K-POP IDOL SOCKS★ Lee min ho / Kim su hyun / Kim hyun joong / EXO / BAP / Bigbang / 2NE1 / One piece / Jang keun suk
Item Q&A
  • Question : Lee Min Ho SocksFeb 07, 2018

    hello! May i check if the Lee Min Ho socks are still available? I need it urgently by Saturday in Singapore though so I would really appreciate it if you have in stocks! Thank you!

    Answer : [Re] Lee Min Ho Socks

    Hi,
    I have stock, but I ship from Korea. ^^
    Best regards,
    Choi

  • Question : instocks?Jun 16, 2015

    Hi, may I know if the socks are instocks? Also, may I know how long will it take to mail the item to me?

    Answer : [Re] instocks?

    Hi,
    Yes, all ready stock.
    I can ship asap.
    It takes about 10 days from Korea.
    Best regards,
    Choi

  • Question : Kris socksOct 21, 2014

    Hi...do you have kris exo socks?

    Answer : [Re] Kris socks

    Hi,
    Yes, have.
    Thanks.
    Best regards,
    Choi

★X-MAS SALE Pororo Cutlery★ Pororo Cup / Spoon Fork Chopsticks / Water Bottle / Lunchbox / Tray (Given Sweety)
★X-MAS SALE Pororo Cutlery★ Pororo Cup / Spoon Fork Chopsticks / Water Bottle / Lunchbox / Tray (Given Sweety)
Item Q&A
  • Question : Inquiry for the item from lac****Feb 03, 2018

    Pls advise the height of A102.

    Answer : [Re] Inquiry for the item from lac****

    Hi,
    The height is 2.5cm.
    You want which color?
    You only can see the blue at the option, but blue & pink both available.
    Thanks.
    Best regards,
    Choi

  • Question : Inquiry for the item from lac****Feb 03, 2018

    Pls advise the height of A102.

    Answer : [Re] Inquiry for the item from lac****

    Hi,
    The height is 2.5cm.
    You want which color?
    You only can see the blue at the option, but blue & pink both available.
    Thanks.
    Best regards,
    Choi

  • Question : Bulk purchaseMay 06, 2017

    Hi, If I purchase 20 sets of A106 Pororo Spoon set, can shipping fee be reduced?

    Currently its at $120SGD.

    Answer : [Re] Bulk purchase

    Hi,
    Please send me email.
    My email is
    seoki46@hotmail.com
    Thanks.
    Best regards,
    Choi

  • Question : queySep 23, 2016

    Hi, where can I find B106?

    Answer : [Re] quey

    Hi,
    Which color do you need?
    I only have blue color.
    Best regards,
    Choi

  • Question : A103 Fork and Spoon For PororoSep 12, 2016

    Hi,
    Can I check if you will be re-stocking the A103 spoon.

    Thanks n regards,
    vvky81

    Answer : [Re] A103 Fork and Spoon For Pororo

    Hi,
    I'm sorry only fork available.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★Pororo★ Pororo Flower Garden Series DTP Pillow Cover(25x45)
★Pororo★ Pororo Flower Garden Series DTP Pillow Cover(25x45)
Item Q&A
  • Question : Inquiry for the item from etu****Feb 03, 2018

    Hi, regarding in the size of the pillow case, i saw the side was being sew. Can those be removed? Secondly, the measurement give 25×45 is the size of the inner portion or the whole piece pillow case include the side which being sew? Thirdly, would u be able to give me the size of the whole pillow case include the side which are being sew

    Answer : [Re] Inquiry for the item from etu****

    Hi,
    The size 24x45 is insole size.
    The whole size is 29x49.
    If you want the removed side, I have different design. ^^
    Thanks.
    Best regards,
    Choi

  • Question : Pillow case sizeJul 15, 2016

    Do you have sizes for 71.12cm by 43.18 cm for pororo pattern?

    Answer : [Re] Pillow case size

    Hi,
    Well, I have pororo 30cm x 70cm, 40cm x 60cm.
    Regards,
    Choi

    Question : [Re] Pillow case size

    Can u have the link for 70 by 3

    Answer : [Re] Pillow case size

    Hi,
    Please check the picture and let me know, then I list up for you. ^^
    Best regards,
    Choi

    Question : [Re] Pillow case size

    Yes, pls link it up for me.

    Answer : [Re] Pillow case size

    Hi,
    I list up and inform you asap.
    Best regards,
    Choi

★Tayo Garage door replacement★ Tayo Garage door red / green / blue / yellow (standard shipping)
★Tayo Garage door replacement★ Tayo Garage door red / green / blue / yellow (standard shipping)
Item Q&A
  • Question : Inquiry related delivery from fer****Jan 24, 2018

    Hi, if buy 6pcs, can pay only 1 time shipping? Honestly,your shipping fee is quite expensive..

    Answer : [Re] Inquiry related delivery from fer****

    Hi,
    I'm sorry I also have to pay the fee based on the weight.
    4pcs for 1 shipping, but over 4pcs, I also have to add the fee.
    If you buy 6pcs, I discount little bit.
    I mean you order 5pcs for 2 shipping fee.
    Best regards,
    Choi

  • Question : Inquiry for the item from azi****Oct 10, 2017

    When will yellow be restocked?

    Answer : [Re] Inquiry for the item from azi****

    Hi,
    I'm sorry the yellow door is sold out at the moment.
    I'm not sure when I can get from head-office.
    I'll update the page if I got.
    Best regards,
    Choi

  • Question : Inquiry for the item from fel****Sep 18, 2017

★Tayo the little bus plush toy big size 40cm / Tayo soft toy / Tayo soft doll (Given sweety)
★Tayo the little bus plush toy big size 40cm / Tayo soft toy / Tayo soft doll (Given sweety)
Item Q&A
  • Question : Inquiry for the item from sud****Jan 23, 2018

    In stock only hv 40cm size .. Green & red ????? how about other colour ..

    Answer : [Re] Inquiry for the item from sud****

    Hi,
    40cm size only left green & red.
    How about small size one?
    https://www.qoo10.sg/item/NEW-TAYO-PLUSH-TOY-14CM-TAYO-KEY-HOLDER-TAYO-SOFT-TOY-TAYO-SOFT/413648542
    Best regards,
    Choi

  • Question : Inquiry for the item from won****Dec 15, 2017

    Hi, I m looking for tayo. Will the stock come in again.

    Answer : [Re] Inquiry for the item from won****

    Hi,
    If you don't mind samll size, then have tayo.
    Please check the link.
    https://www.qoo10.sg/item/NEW-TAYO-PLUSH-TOY-14CM-TAYO-KEY-HOLDER-TAYO-SOFT-TOY-TAYO-SOFT/413648542
    Best regards,
    Choi

  • Question : Inquiry related delivery from joa****Apr 01, 2017

    Is your stock in soon?

    Answer : [Re] Inquiry related delivery from joa****

    Hi,
    I'm sorry I only have bigger size Gani (red) & Rogi (Green).
    The size is about 40cm.
    If you still want, please let me know again.
    Best regards,
    Choi

  • Question : Just read your shop return policyApr 25, 2014

    Hi,

    I just saw your shop return policy. I would like to check if the defective bus I received from you some weeks back is still valid for a replacement?

    If so, is the shipping address:Tap-dong Gwonseon-gu, Suwon-si Gyeonggi-do 881-6

    Thank you.

    Answer : [Re] Just read your shop return policy

    Hi,
    You already got the refund, right?
    Please send back to me, my address is
    881-6 Tapdong Kwonseongu Suwonsi Gyeonggido
    South Korea (441-440)
    Yoonseok, Choi +82-010-4548-1973
    I'll resend you.
    Thanks.
    Best regards,
    Choi

  • Question : Refund pleaseApr 25, 2014

    Hi,

    I am sorry for such a late response. Thank you for offering to take back the item and to do a refund for the defective item.

    I will make the trip to the post office tomorrow to send back the item.

    In any case, could I request for a change of another yellow bus instead of a full refund?

    I had requested for a refund earlier as I wanted to save myself the trouble of going to the post office to send back the item but since I got to go to the post office either way, I would like to have a replacement of the yellow bus so that my son has a companion for the the existing green bus that we got from you earlier.

    Thank you very much.

    Answer : [Re] Refund please

    Hi,
    You already got the refund, right?
    Please send back to me, my address is
    881-6 Tapdong Kwonseongu Suwonsi Gyeonggido
    South Korea (441-440)
    Yoonseok, Choi +82-010-4548-1973
    I'll resend you.
    Thanks.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★Pororo T-shirt★ Pororo racing short sleeve T with adult / Pororo family look / Pororo family T (Given sweey)
★Pororo T-shirt★ Pororo racing short sleeve T with adult / Pororo family look / Pororo family T (Given sweey)
Item Q&A
  • Question : Inquiry for the item from clc****Jan 23, 2018

    No stock for adults?

    Answer : [Re] Inquiry for the item from clc****

    No stock for adults.
    Sorry.
    Regards,
    Choi

  • Question : Measurement of adult sizeJun 10, 2013

    Hi, yes pls. Please let me know the actual measurement for both sizes, M and XL. May I know how long the delivery will take to ship to SG? Thanks.

    Answer : [Re] Measurement of adult size

    Hi,
    Sorry for the late reply...
    Regards,
    Choi

  • Question : Measurement for adult sizeJun 08, 2013

    Hi, what is the measurement for sizes M and XL?

    Answer : [Re] Measurement for adult size

    Hi,
    Well, have to measure the size. ^^;
    But the size M is for 50~60kg, the size XL is for 70~80kg.
    If you want the exact size, I'll measure and inform you again.
    Thanks.
    Best regards,
    Choi

★2015 Robocar Poli★ Poli Stan Waterbottle with pouch
★2015 Robocar Poli★ Poli Stan Waterbottle with pouch
Item Q&A
  • Question : Inquiry for the item from ven****Jan 18, 2018

  • Question : Inquiry for the item from ken****Oct 22, 2017

    Made in Korea or china? What is the stainless steel grade ? Is the plastic cap bpa free and can be sterilised by steam?

    Answer : [Re] Inquiry for the item from ken****

    Hi,
    It's made in China, but it's safe.
    Can be sterilized by steam for only stainless.
    Thanks.
    Best regards,
    Choi

  • Question : Inquiry for the item from any****Sep 11, 2017

★Robocar Poli sandal / Robocar Poli lighting sandal
★Robocar Poli sandal / Robocar Poli lighting sandal
Item Q&A
  • Question : Inquiry for the item from ven****Jan 18, 2018

  • Question : sizeNov 15, 2015

    Dear seller , if my son feet is exactly 16.5 without wearing shoes, what size to get? And do you have stock for poli?

    Answer : [Re] size

    Hi,
    Well, then I recommend you take 1 size bigger.
    I have 180mm poli sandal.
    You can try this size. ^^
    Thanks.
    Best regards,
    Choi

    Question : [Re] size

    Hi seller, do you mean I get size 160 instead? 17.4 In sole? As in think size 180 is 19 cm, won't it be too big?

    Answer : [Re] size

    Hi,
    Oh, you should try 160mm or 170mm.
    I think 160mm is just fit to your boy.
    But only available 180mm at the moment.
    Sorry.
    Best regards,
    Choi

    Question : [Re] size

    Oh no. I have just ordered the 180 poli sandals. When will you have new stock for size 170?

    Answer : [Re] size

    Hi,
    I'm sorry no more size 170mm.
    You can cancel your order.
    Regards,
    Choi

    Question : [Re] size

    Hi seller I cannot cancel as you have put it as delivery scheduled already. Please kindly cancel it and arrange for refund. Thank you.

    Answer : [Re] size

    Hi,
    Yes, right.
    I already packed and shipped out.
    I let qoo10 customer center cancel your order.
    Regards,
    Choi

  • Question : size to buyNov 17, 2015

    From : tiffany chia / To : KOREA FASHION SHOP

    Dear seller , if my son feet is exactly 16.5 without wearing shoes, what size to get? And do you have stock for poli?

    Answer : [Re] size to buy

    Hi,
    Well, then I recommend you take 1 size bigger.
    I have 180mm poli sandal.
    You can try this size. ^^
    Thanks.
    Best regards,
    Choi

  • Question : Eva Sandle sold outSep 26, 2015

    Hi,

    I refer to the following item which was cancelled by you as it's sold out. I did not receive any msg from you and I think it's very irresponsible of you to still post the item on qoo10 even though it's sold out.

    I'm only interested in Robocar Poli or Tayo EVA sandals. If you have other designs of these 2 cartoons, pls show me the picture and price.

    Item: ★Robocar Poli EVA Sandals★
    Order no (Cart no. ) : 153263447 (97598031)
    Cancel/ Refund date : Sep 26, 2015
    Cancel/ Refund Amount : S$14.99
    Seller memo : Hi, This eva sandle is sold out. I sent you msg about your order, but no reply. I have other design ...

    Answer : [Re] Eva Sandle sold out

    Hi,
    I've sent msg with new design of poli sandle.
    I waited your reply, but no reply from you, couldn't wait more, so just refund.
    I should update the page if the item is sold out, but I thought I had stock.
    Anyway, please check the picture and let me know whether you still want or not.
    Sorry for the trouble.
    Best regards,
    Choi

    Question : [Re] Eva Sandle sold out

    Sorry, I didn't get your earlier msg..

    Anyway, I've checked e picture and I want the sandal. What size do you have? How much is this and how do I order?

    You have something in Roy too?

    Answer : [Re] Eva Sandle sold out

    Hi,
    Same price.
    Could you order at this old sandal page?
    I send you new design of poli sandal, it's also 180mm.
    It's also last one, so please hurry up.
    I have roy sport shoes and sandal, what size do you need?
    I'll check for you.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Eva Sandle sold out

    Do you have size 170 or 160? For Roy, is it also Eva sandal?

    Answer : [Re] Eva Sandle sold out

    Hi,
    It's not EVA sandal, it's lighting sandal.
    I can get size 170mm & 180mm for poli.
    I can get size 180mm for roy.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Eva Sandle sold out

    I want size 170 mm for poli.. Pls reserve for me. I'll try to order from e same link again.

    Thanks.

    Answer : [Re] Eva Sandle sold out

    Hi,
    You mean you want 170mm of poli lighting sandal, right?
    Regards,
    Choi

  • Question : Design pinkAug 19, 2015

    Hi do u still have pink deisgn ? The amber one !

    Answer : [Re] Design pink

    Hi,
    The size 150 is 150mm, it's 15cm.
    Please measure your girl's feet and let me know.
    I check the stock.
    Thanks.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★K-POP IDOL SOCKS★ BIGBANG / 2NE1 / BEAST / SJ / SNSD /  TVXQ / JYJ / CNBLUE / 2PM / EXO / BAP
★K-POP IDOL SOCKS★ BIGBANG / 2NE1 / BEAST / SJ / SNSD / TVXQ / JYJ / CNBLUE / 2PM / EXO / BAP
Item Q&A
  • Question : Kpop SocksJan 18, 2018

  • Question : yunho socksJan 05, 2016

    Hi

    I am in Singapore and you refunded me as you only had 2 yunho socks and not thr tvxq set.
    Can i check if i want to get 1 pair of yunho for my friends birthday... will it reach by 16th jan if i make payment tomorrow?
    Tks

    Answer : [Re] yunho socks

    Hi,
    It takes about 7~10 days by Qxpress not normal airmail.
    I'm not sure.
    Sorry for the trouble.
    Best regards,
    Choi

  • Question : refundNov 13, 2013

    Do we get refund?

    Answer : [Re] refund

    Hi,
    What dose it mean?
    Please let me know again.
    Thanks.
    Best regards,
    Choi

  • Question : Socks Dec 21, 2012

    hello , i wanted to order 12 socks . but i want to order . it says Error (Order Info Edit) [-16] . what should i do ?

    Answer : [Re] Socks

    Hi,
    Please try again, you can do now.
    The stock was below 10, that't why you can't order.
    I update the stock, so you can do. ^^
    Thanks.
    Best regards,
    Choi

  • Question : DurationNov 23, 2012

    Hihi! I just placed an order for your socks. Just asking how long will the shipping take as i really hope to be able to wear my 2ne1 socks to the concert in Singapore!

    Thanks! :D

    Answer : [Re] Duration

    Hi,
    Thanks for ordering.
    It takes 10~14 days.
    But I'm sorry did you order 2NE1 socks?
    Why I can't see 2NE1 socks at your order list? ^^;
    Please let me know.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Duration

    Hihi!

    It's okay with the shipping =)
    Was just asking.

    Anyway, i did order 2ne1 socks.
    2ne1 A - The park bom socks.
    I sent you a screenshot of my order, you can take a look =)

    Answer : [Re] Duration

    Hi,
    Can see your orders. ^^
    I ship out today.
    Hope you like those.
    Thanks.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★Korean traditional Costume Hanbok★Dasul Style/ Girls Princess Fusion Hanbok / Photo Studio Hanbok
★Korean traditional Costume Hanbok★Dasul Style/ Girls Princess Fusion Hanbok / Photo Studio Hanbok
Item Q&A
  • Question : 5 year old size?Jan 07, 2018

    Hi,

    I would like this hanbok for my daughter who is 5 years old. What size should she get? She is 102cm Tall.

    Thanks,
    Hani

    Answer : [Re] 5 year old size?

    Also, is there matching hair band for this dress and matching shoe?

    Question : [Re] 5 year old size?

    Hi,
    The model height is 93cm, she wears size 5.
    I recommend you order size 9 or 1 bigger size 11.
    Thanks.
    Best regards,
    Choi

    Answer : [Re] 5 year old size?

    Ok how Long for it to be delivered to Singapore ?

    Question : [Re] 5 year old size?

    Hi,
    It takes about 7~10 days from Korea.
    Thanks.
    Best regards,
    Choi

★SALE★ Tayo special mini car 4P 123 / Tayo special mini car 6P / Tayo mini car carrier
★SALE★ Tayo special mini car 4P 123 / Tayo special mini car 6P / Tayo mini car carrier
Item Q&A
  • Question : Inquiry related delivery from ivy****Jan 07, 2018

    I’m ordering 4 items from u all items are charged for delivery adds up to $44.... is it right?!

    Answer : [Re] Inquiry related delivery from ivy****

    Hi,
    I'm sorry I also have to pay the fee based on the weight.
    But if you order 4 toys, I consider the fee.
    Please send email, my email is
    seoki46@hotmail.com
    Thanks.
    Best regards,
    Choi

  • Question : stockAug 07, 2015

    Hi. Do you have stock for both 4p and 6p? Thanks

    Answer : [Re] stock

    Hi,
    Yes, ready stock.
    Thanks.
    Best regards,
    Choi

  • Question : Dimension of each car in 4P set?Jun 28, 2014

    Dimension of each car in 4P set?

    Answer : [Re] Dimension of each car in 4P set?

    Hi,
    It's about 6cmx5cm.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Dimension of each car in 4P set?

    is it the same size for the toys in 6P set?
    also, 1 shipping fee if buy these 2 items? or is registered cheaper?

    Answer : [Re] Dimension of each car in 4P set?

    Hi,
    The toys are almost same size.
    We can't give you cheaper even though you buy 2 items.
    But you can save the fee when you select normal for 1, registered for 1.
    I'll combine and send out with tracking no.
    Best regards,
    Choi

    Question : [Re] Dimension of each car in 4P set?

    do i select EMS or Qexpress?
    can u send me ur email address and i will let you know what are my Order Numbers.

    Answer : [Re] Dimension of each car in 4P set?

    Hi,
    My email address is seoki46@hotmail.com
    Thanks.
    Best regards,
    Choi

  • Question : Items Not ReceiveJun 21, 2014

    Dear seller, it's been a week and I have not receive my items. Can you help to check? My order number is 43538693 & 43538694. Thanks.

    Answer : [Re] Items Not Receive

    Hi,
    Thanks for ordering.
    It takes about 10~14 days from Korea.
    Could you wait few days more?
    Hope you got soon.
    Thanks.
    Best regards,
    Choi

  • Question : SetJan 09, 2014

    Hi seller , may I know Tayo car park set got included another 2 set Tayo mini car?

    Answer : [Re] Set

    Hi,
    Only tayo inside the tayo car park.
    Thanks.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★Tayo Mini Car★ Tayo Toddling Mini Car 5 set ★Tayo / Gani / Rogi / Lani / Cito ★ (Given sweety)
★Tayo Mini Car★ Tayo Toddling Mini Car 5 set ★Tayo / Gani / Rogi / Lani / Cito ★ (Given sweety)
Item Q&A
  • Question : Inquiry related delivery from ivy****Jan 07, 2018

    I am going to order the mini car set with a delivery charge of $8 & the mini car carrier with a delivery charge of $12.... so I have to pay 2 delivery charges of $20?!?!?!

    Answer : [Re] Inquiry related delivery from ivy****

    Hi,
    I'm sorry I also have to pay the fee based on the weight.
    But if you order 4 toys, I consider the fee.
    Please send email, my email is
    seoki46@hotmail.com
    Thanks.
    Best regards,
    Choi

  • Question : Delivery timeSep 06, 2012

    Hi, how soon can I expect delivery to Singapore upon payment?

    Answer : [Re] Delivery time

    Hi,
    It takes 10~14 days.
    If you place an order, I can ship out asap.
    Thanks.
    Best regards,
    Choi

☆Edison Training Chopsticks (left handed)☆ Pororo / Thomas / Poli / Micky / Minnie / Princess charac
☆Edison Training Chopsticks (left handed)☆ Pororo / Thomas / Poli / Micky / Minnie / Princess charac
Item Q&A
  • Question : Inquiry for the item from haq****Jan 02, 2018

    Which items are available for left handed? Thanks

    Answer : [Re] Inquiry for the item from haq****

    Hi,
    Pororo left-handed & thomas left-handed are available.
    But limited stock.
    Which one do you want?
    Regards,
    Choi

  • Question : Inquiry related delivery from daw****Sep 05, 2017

  • Question : Inquiry for the item from pii****Jul 21, 2017

    Hi which items are Edison Step 2 chopsticks in boy designs?

    Do you have any Edison Step 2 chopsticks in Thomas Train designs or Robocar Poli designs?

    Answer : [Re] Inquiry for the item from pii****

    Hi,
    I'm sorry I don't have thomas step 2.
    You can see poli step 2 at the page. ^^

  • Question : Inquiry for the item from mum****Jul 17, 2017

    Hi seller

    I already purchase the Thomas - green and I have put the note there I NEED THE THOMAS - BLUE.

    please confirm isn't you give us the BLUE THOMAS ?

    Answer : [Re] Inquiry for the item from mum****

    Hi,
    I saw your message, but I'm really sorry only available red color at the moment.
    You can cancel your order.
    Sorry.
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from mum****

    hi seller
    so what colour will you send to me ? as now I ordered green Thomas.

    Answer : [Re] Inquiry for the item from mum****

    Hi,
    Only red color available.
    Can I send red color?
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from mum****

    Hi Seller

    Can change to POLI 3 D (ROY) ?

    Answer : [Re] Inquiry for the item from mum****

    Hi,
    Ok, I send you roi chopsticks.
    Thanks.
    Best regards,
    Choi

  • Question : Inquiry for the item from mum****Apr 25, 2017

    hi
    will u re stock for Thomas ?

    Answer : [Re] Inquiry for the item from mum****

    Hi,
    You want blue thomas?
    If so, please select red color and leave.
    It's limited stock, so I delete at the list. ^^
    Thanks.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
Happy Call/HappyCall  Diamond Coating [Wok pan 28cm lid 28cm] Combie Set
Happy Call/HappyCall Diamond Coating [Wok pan 28cm lid 28cm] Combie Set
Item Q&A
  • Question : Induction cookerDec 31, 2017

    Hi seller, this pan can use for induction cooker?

    Answer : [Re] Induction cooker

    Hi,
    Sorry, can't use for induction.
    Regards,
    Choi

  • Question : happy call wok pan coverMar 26, 2016

    Do you sell the 28cm happy call wok pan lid only?

    Answer : [Re] happy call wok pan cover

    Hi,
    Could you check here?
    http://list.qoo10.sg/item/HAPPY-CALL-GLASS-LID-28CM-FOR-WOK/443231231?sellerview=on
    Thanks.
    Best regards,
    Choi

  • Question : Happycall wok pan 28cm lidJan 09, 2016

    Hi,
    Do you sell just the lid? As I broke mine :((
    Thanks

    Answer : [Re] Happycall wok pan 28cm lid

    Hi,
    Please check here.
    http://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=443231231
    Thanks.
    Best regards,
    Choi

  • Question : Induction CookerSep 01, 2015

    Hi Seller,

    Can use on induction cooker?

    Answer : [Re] Induction Cooker

    Hi,
    Can't use on induction cooker.
    Regards,
    Choi

  • Question : Depth of 28cm Wok?Aug 26, 2015

    Hi

    What is the depth/height of 28cm Wok?

    Thanks

    Answer : [Re] Depth of 28cm Wok?

    Hi,
    Height : 8.5cm
    Width : 28cm
    Tgucjbess : 3.3cm
    Bottom : 17cm
    Thanks.
    Best regards,
    Choi

★Kid water bottle / waterbottle case / Pororo / Robocar Poli / Tayo / Frozen / Sofia / Princess / Micky / Marvel
★Kid water bottle / waterbottle case / Pororo / Robocar Poli / Tayo / Frozen / Sofia / Princess / Micky / Marvel
Item Q&A
  • Question : Inquiry for the item from ste****Dec 28, 2017

    Hi, what is the difference for no 3 and 23? I know the size is different, both are straw? Do you have stock to ship out after I order now?

    Answer : [Re] Inquiry for the item from ste****

    Hi,
    Both have straw.
    Both ready stock. ^^
    Thanks.
    Best regards,
    Choi

  • Question : Country of origin?Jul 27, 2017

    Hi, would like to know No. 6 Ironman premium & No. 15 Spiderman water bottle whether
    it is made in China or Korea as other Sellers is selling this 2 items which is made in Korea?

    Kindly confirm whether made in Korea or China
    Thanks

    Answer : [Re] Country of origin?

    Hi,
    Both made in Korea.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Country of origin?

    Hi Choi, thanks & will order soon

    Answer : [Re] Country of origin?

    OK ^^

  • Question : Inquiry for the item from fup****May 09, 2017

    Hi there is it true one bottle one shipping fee, 2 shipping fee for 2? That is too expensive for shipping

    Answer : [Re] Inquiry for the item from fup****

    Hi,
    I'm sorry I also have to pay the fee based on the weight.
    I pay different shipping fee for 1 or 2 bottles.
    Please understand.
    Best regards,
    Choi

  • Question : Inquiry for the item from blu****May 09, 2017

  • Question : [About Item] Related InquiriesFeb 14, 2017

    Hi seller, may request how many ml for Sofia bottle? Thanks.

    Answer : [Re] [About Item] Related Inquiries

    Hi,
    You mean type. 5?
    It's about 450ml.
    Thanks.
    Best regards,
    Choi

★RESTOCK★ Robocar Poli Melody Watch (Given sweety)
★RESTOCK★ Robocar Poli Melody Watch (Given sweety)
Item Q&A
  • Question : Order no. 238862591 - unable to open top part of watchDec 25, 2017

    Hi seller,

    My order number is 238862591. The robocar poli watch that I received, the top part cannot open as per the picture shown. How to open? Or the watch is faulty? Pls advise.

    Answer : [Re] Order no. 238862591 - unable to open top part of watch

    Hi,
    Did you presst the yellow button of the watch?
    Could you try again?
    Best regards,
    Choi

  • Question : Inquiry related delivery from fer****Jul 11, 2017

    Hi, if buy 2 items together from ur shop,can pay only 1 time shipping as combine?

    Answer : [Re] Inquiry related delivery from fer****

    Hi,
    Well.. if you order with slipper together, I consider the fee.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Inquiry related delivery from fer****

    Consider the fee means can pay only 1 time shipping or u need to consider?

    Answer : [Re] Inquiry related delivery from fer****

    Actually interested in a few items but the shipping quite ex..able to provide a flat rate for shipping if purchase more than 5 items?

    Question : [Re] Inquiry related delivery from fer****

    Hi,
    Please let me know your wishing list to my email.
    My email is
    seoki46@hotmail.com
    Thanks.
    Best regards,
    Choi

    Answer : [Re] Inquiry related delivery from fer****

    Hi, i have email u..but did not get ur reply..

    Question : [Re] Inquiry related delivery from fer****

    Hi,
    Sorry for the late reply.
    I just sent email. ^^
    Good night.
    Choi

★Tayo Toothbrush and Toothpaste★ Tayo / Rogi / Lani Toothbrush n Toothpaste (Given sweety)
★Tayo Toothbrush and Toothpaste★ Tayo / Rogi / Lani Toothbrush n Toothpaste (Given sweety)
Item Q&A
  • Question : Revived item but box open for toothbrushDec 23, 2017

    Hi seller,

    My order number is 240141710. I have received both toothbrush but the boxes r open and the toothbrushes are exposed. Are the toothbrushes new? 1 of the box stated a date as 2017/06/28. What does the date stand for?

    Answer : [Re] Revived item but box open for toothbrush

    Hi,
    Those toothbrush are new.
    It was not opened when I packed.
    The date is not expired date, it's date of product.
    Anyway, sorry for that.
    Best regards,
    Choi

  • Question : [Shipping] Related InquiriesDec 03, 2016

    Hi, I'm about to order 10 items with total of 14 qty from you. Amt before shipping is about SGD115,. The shipping charged is $35 in total despite me ordering according to shipping group. Pls could you advise how can I reduce the shipping charges? Thanks

    Answer : [Re] [Shipping] Related Inquiries

    Hi,
    Please send me email with your wishing list, I'll check the fee.
    My email is
    seoki46@hotmail.com
    Best regards,
    Choi

  • Question : ToothbrushMay 19, 2016

    Hi Seller,
    What is the minimum age the toothbrush is suitable for? We are looking for appropriate ones for a toddler to start independent brushing of teeth. The previous one we had tend to cause gum bleeding.

    Appreciate your advice. Thank you.

    Answer : [Re] Toothbrush

    Hi,
    It's for 2+ years old.
    Thanks.
    Best regards,
    Choi

  • Question : Toothpaste n toothbrushJul 28, 2014

    I would like to order 2 tayo toothbrush, 2 grape toothpaste n 2 strawberry toothpaste...but it says insifficient stock so I change to 1 each but also insufficient, can u check the stocks for me so I can order? Thks, choi!

    Answer : [Re] Toothpaste n toothbrush

    Dear customer.

    Your inquiry will soon be confirmed and answered by the seller.
    ※ Inquiries related to Payment.
    Cancellation and any Urgent issue can possibly be dealt from CS team.
    Thanks & Best regards.
    P.S. The information is also sent to the seller to meditate this case.

    Hi,
    I'll update the fee asap.
    But we are holiday today to sun.
    Can you check next Mon again?
    Sorry for the trouble.
    Best regards,
    Choi

  • Question : Any Shop in KoreaFeb 27, 2014

    Hi Choi,

    Do you have a physical shop that we can visit & buy? If yes, pls provide address. I have a friend in Korea now, so hopefully she got time to shop for me.

    Or only can order from internet.

    Thanks
    Jackie

    Answer : [Re] Any Shop in Korea

    Hi,
    We're located in Suwon not Seoul. ^^;
    To order from internet is better.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Any Shop in Korea

    Thanks Choi.

    I would like to get a Tayo's Bag from your online store, can I combine both from your online store & Qoo10 order & pay for only 1 registered mail.

    Answer : [Re] Any Shop in Korea

    Hi,
    Ok, then you just order by normal airmail.
    Because my own website only use registered or EMS.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Any Shop in Korea

    Hi,

    Choi, thanks but i had just ordered from your Online store.

    And opt for EMS, please chk & arrange soonest. Thanks

    Answer : [Re] Any Shop in Korea

    Hi,
    Thanks for ordering.
    I'll check and send out asap.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Any Shop in Korea

    Hi Choi,

    Yet to receive any email from you, wonder did you receive my order.

    Tks
    Jackie

    Answer : [Re] Any Shop in Korea

    Hi,
    I ship today, you can know the tracking no. this afternoon.
    Thanks.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★Pororo Toothbrush and Toothpaste and cup★ Pororo season 3 Toothbrush★ ☆pororo ☆petty ☆crong ☆loopy
★Pororo Toothbrush and Toothpaste and cup★ Pororo season 3 Toothbrush★ ☆pororo ☆petty ☆crong ☆loopy
Item Q&A
  • Question : Inquiry for the item from vie****Dec 16, 2017

    Halo, is this item still available?

    Answer : [Re] Inquiry for the item from vie****

    Hi,
    Yes, still all available.
    Best regards,
    Choi

  • Question : Inquiry related delivery from kai****Mar 28, 2017

    Hi can i choose for normal mail instead of Qxpress? Thanks.

    Answer : [Re] Inquiry related delivery from kai****

    Hi,
    I'm sorry Qoo10 don't allow to use normal anymore.
    Regards,
    Choi

  • Question : Shipping costMay 20, 2016

    I opt for Qexpress but it charge $12 of shipping cost for 3 toothbrushes?

    Answer : [Re] Shipping cost

    Hi,
    Please check the shipping details again.
    The fee will be charged every 2pcs.
    You can choose normal first and choose Qxpress later, then save little bit more.
    Best regards,
    Choi

  • Question : ToothpasteMar 17, 2016

    Hi seller,
    Would like to know if the toothpaste is safe and suitable for toddler age 2yrs old

    Answer : [Re] Toothpaste

    Hi,
    Yes, safe and suitable for age 2 yrs old.
    Thanks.
    Best regards,
    Choi

  • Question : Birthday giftFeb 10, 2016

    Hi,I'd like to know if items ordered can reach Singapore by the 16th feb? Can it be shipped by today

    Answer : [Re] Birthday gift

    Hi,
    I'm sorry it takes about 10~14 days from Korea.
    It's too urgent.
    Sorry.
    Regards,
    Choi

+View all Notice, FAQ, Q&A >>
Happy Call Glass Lid 28cm for wok pan and frying pan / happycall pot
Happy Call Glass Lid 28cm for wok pan and frying pan / happycall pot
Item Q&A
  • Question : Inquiry for the item from xyl****Dec 16, 2017

    May i know if this can be used for the 28cm happycall ceramic pot also?

    Answer : [Re] Inquiry for the item from xyl****

    Hi,
    Yes, available.
    Best regards,
    Choi

  • Question : Size of The Glass LidMay 03, 2017

    Do you sell happycall glass lid 24cm?

    Answer : [Re] Size of The Glass Lid

    Hi,
    I'm sorry I only sell 28cm glass lid.
    Best regards,
    Choi

★MUST HAVE★ Pororo hat /Loopy hat / My melody hat / Spiderman character cute hat for kids~
★MUST HAVE★ Pororo hat /Loopy hat / My melody hat / Spiderman character cute hat for kids~
Item Q&A
  • Question : Inquiry for the item from che****Dec 10, 2017

    Pororo hat:
    When will stock b available?

    Answer : [Re] Inquiry for the item from che****

    Hi,
    Sorry, that pororo hat is sold out.
    No more stock.
    Have new ones, but not that kinda.
    Regards,
    Choi

    Question : [Re] Inquiry for the item from che****

    Can i hv the image of the new ones? Thks

    Answer : [Re] Inquiry for the item from che****

    Hi,
    There are 3 kinda pororo hat.
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from che****

    Hi Choi,

    Can i order it on Q10? How long does the delivery take?
    I would like to have the yellow one in the middle.How much does it cost?

    Thanks

    Answer : [Re] Inquiry for the item from che****

    Hi,
    The yellow one in the middle is SGD9.99.
    It takes about 7~10 days from Korea.
    If you want, I update the page.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from che****

    Think might not arrived in time.. i need on 22nd. Thks

    Answer : [Re] Inquiry for the item from che****

    It's ok. ^^

  • Question : pororo hatApr 05, 2015

    When will the stock be available?

    Answer : [Re] pororo hat

    Hi,
    I'm sorry I'm not sure.
    Will update when I restock.
    Best regards,
    Choi

  • Question : order no. 24898165Apr 08, 2012

    I've waited for 2 weeks already. Item was ordered on the 21st March. Furthermore, the tracking number provided could not be found too.

    Answer : [Re] order no. 24898165

    Hi,
    I'm sorry you didn't get the item yet.
    Actually I sent your item to my partner by EMS in Singapore, she sent you last Wed.
    Could you wait few days more?
    If you received, please update me.
    Thanks.
    Best regards,
    Choi

  • Question : Order no. 24129023Feb 07, 2012

    Hi, I ordered My Melody hat on 20 Jan 2012 but I still have not received the item till now.
    Pls check.

    Answer : [Re] Order no. 24129023

    Hi,
    Please wait few days more.
    If you still don't get the item, please leave message again.
    Thanks.

★Robocar Poli Transformer★ Poli ★ Amber ★ Roy ★ Helly ★ Poli Toy
★Robocar Poli Transformer★ Poli ★ Amber ★ Roy ★ Helly ★ Poli Toy
Item Q&A
  • Question : Inquiry for the item from kat****Dec 09, 2017

    Hi, do you have a picture of the toy or box stating that it’s made in Korea instead of made in China? And do you have a real life picture of the toy?

    I intend to buy the entire set but would appreciate if you could answer my enquiries. Thank you!

    Answer : [Re] Inquiry for the item from kat****

    Hi,
    It's china OEM.
    The manufacturer is stated HongKong, but made in China.
    Please check the picture.
    I'm not sure you want to see this kinda picture. ^^;
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from kat****

    Thank you.

  • Question : Purchasing 2Dec 01, 2014

    I want to buy 2 of these but shipping comes up as double(!). How do I combine shipping into the same package?
    Thanks

    Answer : [Re] Purchasing 2

    Hi,
    I also have to pay the shipping fee based on the weight.
    Please understand.
    Best regards,
    Choi

  • Question : Expedite shippingJul 03, 2013

    Hi there
    I would like to request for expedite shipping for my items as I need them by next Friday for my son's birthday. Please let me know the expected delivery.
    Lastly, I realised that there isn't any consolidated shipping cost since I purchased all the items from you. The shipping cost for the 5 diecast showed up as $75! It is more expensive that purchasing the other 2 bigger items.I appreciate if you can consider lower the shipping cost. Otherwise, can I expect DHL or Fedex shipping based on what I have paid?

    Please advise. Thank you very much! :)

    Answer : [Re] Expedite shipping

    Hi,
    Thanks for ordering.
    I ship tomorrow by EMS, you can get by next Wed.
    I'll check the shipping fee for the diecasting.
    Thanks.
    Best regards,
    Choi

  • Question : Poli - RoyAug 14, 2012

    Hi I have not received the toy that I have ordered and the status is showing item is on delivery since 1 week ago. Please advise.

    Answer : [Re] Poli - Roy

    Hi,
    Thanks for ordering.
    It takes 10~14 days, please wait few days more.
    Hope to get the box soon and like it.
    Thanks.
    Best regards,
    Choi

  • Question : Item didn't receiveAug 11, 2012

    Hi seller,

    I just wanna to check on my shipping, because I yet received my item
    Which I bought on 27/7/12.
    Normally it taking how long for delivery?

    Thanks.

    Answer : [Re] Item didn't receive

    Hi,
    Thanks for ordering.
    It takes 10~14 days, can be delayed.
    Please wait more.
    Hope to get the box soon and like it.
    Thanks.
    Best regards,
    Choi

★★HOT SALE★★ Pororo Safety Harness Backpack / Pororo Bag
★★HOT SALE★★ Pororo Safety Harness Backpack / Pororo Bag
Item Q&A
  • Question : Inquiry for the item from hap****Dec 10, 2017

    Hi
    Thank you for your reply
    Before I received your reply on whether it's authentic.. I have already placed my order of the pororo haversack
    Thank you
    Best regards
    Mary

    Answer : [Re] Inquiry for the item from hap****

    I ship tomorrow. ^^
    Best regards,
    Choi

  • Question : Inquiry for the item from hap****Dec 09, 2017

  • Question : Preorder or ready stocksJun 10, 2015

    Hi there!

    Are these ready stocks or pre-order ?

    Especially for Blue color bag (i would like to buy that for my nephew :)


    Looking forward to your reply.

    Thank you!

    Answer : [Re] Preorder or ready stocks

    Hi,
    I'm ready stock.
    I can ship asap. ^^
    Thanks.
    Best regards,
    Choi

★Puzzle★ Tayo Puzzle / Pororo Puzzle / Thomas Puzzle / Poli Puzzle / Dibo / Cars / Kitty / Princess
★Puzzle★ Tayo Puzzle / Pororo Puzzle / Thomas Puzzle / Poli Puzzle / Dibo / Cars / Kitty / Princess
Item Q&A
  • Question : Inquiry for the item from pey****Dec 10, 2017

    hi seller do you still have ready stocks for all the pororo (bag) puzzles now ? thanks

    Answer : [Re] Inquiry for the item from pey****

    Hi,
    Yes, all ready stock.
    Best regards,
    Choi

  • Question : Inquiry for the item from xue****Apr 17, 2017

    When will have stock for tayo bus?

    Answer : [Re] Inquiry for the item from xue****

    Hi,
    You mean tayo mini puzzle?
    I updated the page, please check again.
    Thanks.
    Best regards,
    Choi

  • Question : Thomas Train puzzleDec 16, 2015

    Hi,
    Will there be a re-stock for the Thomas Train puzzle?

    Thanks to advise.

    Regards,
    Sharon

    Answer : [Re] Thomas Train puzzle

    Hi,
    That thomas puzzle is sold out.
    I have similar one.
    If you still want, please let me know, so I show some of them.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Thomas Train puzzle

    Hi,
    Yes I'd like to see the other Thomas Train puzzles that you might have.

    Thanks & regards,
    Sharon

    Answer : [Re] Thomas Train puzzle

    Hi,
    I check first whether I can get and confirm.
    Please wait 1~2 days more.
    Thanks.
    Best regards,
    Choi
    Hi,
    Please check the picture and let me know. ^^
    Thanks.
    Best regards,
    Choi

    Question : [Re] Thomas Train puzzle

    Hi Choi, I got a message to check pix today? But I went to the same link and there is still no stock of Thomas the Train puzzles. Am I misunderstanding something?

    Answer : [Re] Thomas Train puzzle

    Hi,
    I mean..
    If you still want those thomas puzzle so confirm the order, then I list up the page.
    There are few type of puzzle, please let me know which type of puzzle you want.
    Thanks.
    Best regards,
    Choi

  • Question : Stock enquiryDec 20, 2015

    Any stock for Poli puzzles? When will the stock come?

    Answer : [Re] Stock enquiry

    Hi,
    It's old out.
    I have new poli puzzle bag.
    It's puzzle list that I'm selling, please check. ^^

    http://www.qoo10.sg/shop/fantaseoki?keyword=puzzle&keyword_hist=&dispType=GALLERY4

    Thanks.
    Best regards,
    Choi

    Question : [Re] Stock enquiry

    Noted
    If i buy 2 items still have to pay $3×2 for q express?
    No consolidation?
    Thanks

    Answer : [Re] Stock enquiry

    Hi,
    Yes, I also have to pay the fee based on the weight.
    The puzzle is not light.
    Please understand.
    Thanks.
    Best regards,
    Choi

  • Question : Puzzle with bagNov 30, 2015

    can I know for the puzzle with bag, Pororo 1 & Pororo 2, when will it be restock?

    Answer : [Re] Puzzle with bag

    Hi,
    I've updated the page, please check.
    Thanks.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★ Tayo doodle book ★ Tayo paint by water ★ Tayo draw with water (Given Pororo sweety)
★ Tayo doodle book ★ Tayo paint by water ★ Tayo draw with water (Given Pororo sweety)
Item Q&A
  • Question : Is the book reusable?Nov 29, 2017

    Hi, Is the book reusable or one time painting only?

    Thanks!

    Answer : [Re] Is the book reusable?

    Hi,
    Reusable. ^^
    Thanks.
    Best regards,
    Choi

  • Question : PackagingSep 09, 2016

    Hi Seller,

    Could we check if the books are in plastic wrap individually? Would like to get some as gifts.

    Answer : [Re] Packaging

    Hi,
    Kinda.
    Draws with water and it is dried up by itself.
    Best regards,
    Choi

    Question : [Re] Packaging

    Hi Seller,
    Think you misunderstood our question. We would like to find out if each book is put in a separate plastic wrapping or not?

    Answer : [Re] Packaging

    Hi,
    Oh, yes.
    Each book is put in a separate plastic bag.
    Best regards,
    Choi