Q&A board

Q & A Lists
Item Question & Answer
Korean Fashion Mask Face Mask Unisex Anti Dust Pollution Cold Winter Mask Breathable Haze Mask
Korean Fashion Mask Face Mask Unisex Anti Dust Pollution Cold Winter Mask Breathable Haze Mask
Item Q&A
  • Question : Inquiry for the item from cal****Apr 20, 2019

  • Question : Inquiry for the item from rai****Mar 02, 2019

  • Question : Inquiry related delivery from tey****Dec 19, 2018

  • Question : Inquiry related delivery from cri****Nov 16, 2018

    Hi seller, May I know how long shipping, if I purchase from today.
    And, the item is it wash able?

    Answer : [Re] Inquiry related delivery from cri****

    yes item washable.
    Shipping normal mail 3-5 working days
    Qexpress 2 working days

    Question : [Re] Inquiry related delivery from cri****

    i see...Can I cash and carry?becoz I wan before sunday and I go to oversea

    Answer : [Re] Inquiry related delivery from cri****

    Sorry i can't

    Question : [Re] Inquiry related delivery from cri****

    ok...thx

    Answer : [Re] Inquiry related delivery from cri****

    Thanks

  • Question : Have not received item for a weekAug 10, 2018

Women Starry Sky Watch Magnetic Fashion Watch Magnet Strap Buckle
Women Starry Sky Watch Magnetic Fashion Watch Magnet Strap Buckle
Item Q&A
  • Question : Inquiry for the item from sno****Mar 06, 2019

    Hi seller, do you have blue color?

    Answer : [Re] Inquiry for the item from sno****

    Hi apologise items out of stocks

Sexy Lingerie Sexy Bra Bralettes  Crop Top Laces Criss Cross Sport Bra
Sexy Lingerie Sexy Bra Bralettes Crop Top Laces Criss Cross Sport Bra
Item Q&A
Women Silk Satin Pajamas Sleepwear Pyjamas Nightwear
Women Silk Satin Pajamas Sleepwear Pyjamas Nightwear
Item Q&A
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Women Fashion Korean Shoe Heels Ankle Lace Up Boots Ladies Shoes
Women Fashion Korean Shoe Heels Ankle Lace Up Boots Ladies Shoes
Item Q&A
  • Question : Inquiry for the item from Dor****Jan 11, 2019

    Hi seller I usually wear size 5 isn't I chose 37? Can I collect the product myself so if the size wrong I can change? Thanks

    Answer : [Re] Inquiry for the item from Dor****

    Hi sorry no self collection . Only by qexpress.
    Thanks

  • Question : Item collectionJul 02, 2018

Stainless Steel Metal Drinking Straw Reusable Straws +Cleaner Brush Set Save Earth Go Green!
Stainless Steel Metal Drinking Straw Reusable Straws +Cleaner Brush Set Save Earth Go Green!
Item Q&A
  • Question : Inquiry related delivery from zzu****Dec 17, 2018

  • Question : Inquiry for the item from jot****Jul 10, 2018

  • Question : Inquiry for the item from clt****Jun 11, 2018

    Hi, when is new stock coming in ?

    Answer : [Re] Inquiry for the item from clt****

    Hi restock within 2 weeks
    Thankyou

  • Question : Inquiry for the item from Eva****Jun 08, 2018

  • Question : Stainless Steel Straw Size:21.5*0.6cm-8.5*0.2inch.May 24, 2018

    1) Is the Straw a 304 Standard Stainless Steel ?
    2) Do you sell the Straight Straw with the brush ?

    Thank you

    Answer : [Re] Stainless Steel Straw Size:21.5*0.6cm-8.5*0.2inch.

    Hi yes standard Stainless Steel.
    Straight straw currently dont have :)

Kids Boys Girls Swimwear Swimsuit Cartoon Character Disney Bathing Suit
Kids Boys Girls Swimwear Swimsuit Cartoon Character Disney Bathing Suit
Item Q&A
  • Question : Inquiry for the item from Dom****Nov 28, 2018

    Hi
    May I know what is the material for both boys and girls swimsuit?
    Thanks.

    Answer : [Re] Inquiry for the item from Dom****

    Hi
    Material Polyester

Korean Fashion Shirt T shirt Dress Oversized Tshirt Stripe Tops Off Shoulder Camo
Korean Fashion Shirt T shirt Dress Oversized Tshirt Stripe Tops Off Shoulder Camo
Item Q&A
  • Question : Inquiry for the item from xnb****Nov 20, 2018

    Measure PTP pls

    Answer : [Re] Inquiry for the item from xnb****

    Hi
    Measurements:
    Size M : Bust 88cm | length 59cm | Sleeve 18cm | shoulder 38cm
    Size L : Bust 92cm | Length 61cm | sleeve 19cm |shoulder 39cm
    Size XL : Bust 96cm | Length 63cm |Sleeve 20cm | shoulder 40cm
    Asian size small cutting

  • Question : MATERIALAug 29, 2018

    Hi,

    What is the material of the T-shirt make of

    Answer : [Re] MATERIAL

    some cotton and polyster

  • Question : Inquiry related delivery from mam****Aug 02, 2018

    Hi if i order today by qxpress can i recv latest nxt wk tues? Thks

    Answer : [Re] Inquiry related delivery from mam****

    hi yes .
    Qexpress take 2 working days.

  • Question : Inquiry for the item from flo****Jun 28, 2018

    HI when will u get NEW Stocks for AC -07 ? I really need it

    Answer : [Re] Inquiry for the item from flo****

    Sorry no more re-stock

  • Question : Inquiry for the item from flo****Jun 22, 2018

    whats the Brand Name

    Answer : [Re] Inquiry for the item from flo****

    Hi..
    No brand

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Unisex Baseball Caps | Korean Sporty Hats
Unisex Baseball Caps | Korean Sporty Hats
Item Q&A
  • Question : Inquiry for the item from ell****Oct 27, 2018

  • Question : Inquiry for the item from tru****Jul 14, 2018

    Hi seller, when will BS07 light pink be restock?

    Answer : [Re] Inquiry for the item from tru****

    Hi
    Not comfirm yet for restocking :)

    Question : [Re] Inquiry for the item from tru****

    Can it be restock soon? I need it by 20th August. Thanks.

    Answer : [Re] Inquiry for the item from tru****

    Noted

    Question : [Re] Inquiry for the item from tru****

    Please inform me once restock so that I can place the order as soon as possible. Thanks again.

    Answer : [Re] Inquiry for the item from tru****

    Alright we will updated once item available.
    Thanks

    Question : [Re] Inquiry for the item from tru****

    Hi. Will the stock be restocking?

    Answer : [Re] Inquiry for the item from tru****

    Hi yes..the stocks has been updated.
    You can place order now. Thankyou

Knit Camisole Sleeveless Spaghetti Tops Ribbed V neck Tank Tops
Knit Camisole Sleeveless Spaghetti Tops Ribbed V neck Tank Tops
Item Q&A
  • Question : Inquiry for the item from jmk****Oct 25, 2018

    Hi seller
    What sizes available for grey and white colour?
    Thanks.

    Answer : [Re] Inquiry for the item from jmk****

    hi..
    it's free size

WOMEN KOREAN BLOUSE | STRIPE PLAID LOOSE SHIRTS | BELL SLEEVE BLOUSE WOMEN SHIRT
WOMEN KOREAN BLOUSE | STRIPE PLAID LOOSE SHIRTS | BELL SLEEVE BLOUSE WOMEN SHIRT
Item Q&A
  • Question : Inquiry for the item from ger****Oct 18, 2018

    Hi,
    Can i check for BLB 08, what is the PTP bust size?

    Answer : [Re] Inquiry for the item from ger****

    Hi,
    Size Length Bust Shoulder Sleeve
    M 58cm 86cm 36cm 16cm
    L 59cm 90cm 37cm 16cm
    XL 60cm 94cm 38cm 17cm

Women Long Sleeve Tops | Hoodies | Sweater | Jackets
Women Long Sleeve Tops | Hoodies | Sweater | Jackets
Item Q&A
  • Question : Inquiry for the item from shi****Sep 22, 2018

  • Question : SWA 05Sep 08, 2018

  • Question : StocksAug 05, 2018

  • Question : Inquiry for the item from blu****Jul 07, 2018

  • Question : Inquiry for the item from iqa****Mar 06, 2018

    Can I know the measurement?

    Answer : [Re] Inquiry for the item from iqa****

    Hi
    For which model?

Kids Preschool Cartoon Backpack Bag Frozen Elsa Spider-Man Hello Kitty Sling Bag
Kids Preschool Cartoon Backpack Bag Frozen Elsa Spider-Man Hello Kitty Sling Bag
Item Q&A
  • Question : Inquiry for the item from ros****Jul 10, 2018

    Hi I’m trying to get the hello kitty sling bag. Which is rose pink and which is pink?

    Answer : [Re] Inquiry for the item from ros****

    Hi Rose pink = Darker pink
    Pink = Light pink

  • Question : Inquiry for the item from Tan****Dec 18, 2017

    May i know the sizing of the shirts

    Answer : [Re] Inquiry for the item from Tan****

    Hi
    Bust 45cm
    Length 60cm

  • Question : Inquiry related delivery from cho****Nov 30, 2017

  • Question : Inquiry for the item from jin****Nov 20, 2017

    Hi! Restocking Kenzo tee shirt?

    Answer : [Re] Inquiry for the item from jin****

    Hi Dear,
    We are not able to confirm the restock :(
    We will update soon once item available.
    Thankyou :)

  • Question : Size and MeasurementAug 30, 2017

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Women Ripped Denim  Shorts | Rose Embroidery Fishnet Casual Overall Dungaree |Denim Skirt Pants
Women Ripped Denim Shorts | Rose Embroidery Fishnet Casual Overall Dungaree |Denim Skirt Pants
Item Q&A
  • Question : Inquiry for the item from flo****Jun 22, 2018

    Hi i need SH-01 but its out of stock , when will the Stocks be replenished

    Answer : [Re] Inquiry for the item from flo****

    Hi apologize we are not able to confirm the re-stock yet.

    Question : [Re] Inquiry for the item from flo****

    oh.. its Okay! I will order when there is stock again Thank u!

    Answer : [Re] Inquiry for the item from flo****

    Thankyou :)

Women Dress | Off Shoulder Cold Shoulder Dress | T shirt Pencil Loose Casual Stylish Dress
Women Dress | Off Shoulder Cold Shoulder Dress | T shirt Pencil Loose Casual Stylish Dress
Item Q&A
  • Question : Inquiry related delivery from flo****Jun 21, 2018

    I have already completed payment since 4+pm today , but i do not see any progress in the Delivery , is there a waiting time for the order to be processed ?

    Answer : [Re] Inquiry related delivery from flo****

    hi kindly submit your payment proof to qoo10 customer service for verification.
    Thankyou

  • Question : Inquiry for the item from Phy****Apr 17, 2018

    Can I have measurement for DRC-10?

    Answer : [Re] Inquiry for the item from Phy****

    Hi
    Size Length Bust Waist
    S 78cm 80cm 68cm
    M 79cm 84cm 72cm
    L 80cm 88cm 76cm

  • Question : Inquiry for the item from con****Mar 16, 2018

    Can i have measurement of DRB - 08 ?

    Answer : [Re] Inquiry for the item from con****

    Hi..
    Measurement details :
    Size M : length 75/88cm | shoulder 33cm | sleeve 27cm | Bust 98cm
    Size L : length 76 /89cm |shoulder 35cm | sleeve 28cm | Bust 102cm
    Size XL : length 77/90cm | shoulder 37cm | sleeve 29cm | Bust 104cm

  • Question : Restock for XL sizesFeb 28, 2018

    Please advise if there will be restock for any of these designs. Other sizes are too small for me.
    Thanks!

    Answer : [Re] Restock for XL sizes

    Hi..
    Sorry not sure yet for restocking :)

  • Question : MeasurementsFeb 24, 2018

    Hi,

    Can I have the measurements for DR-02, Dr-04, DRD-01 & DRD-04?
    Thank you.

    Answer : [Re] Measurements

    DR-02 S-Bust-82cm Waist-68cm Length-82cm
    M-Bust-86cm Waist-72cm Length-83cm
    L-Bust-90cm Waist-76cm Length-84cm

    DR-04 S-Bust-82cm Waist-68cm Length-82cm
    M-Bust-86cm Waist-72cm Length-83cm
    L-Bust-90cm Waist-76cm Length-84cm

    DR-01 Sizing :
    S : Length 82cm|Bust 82cm | Waist circumference 68cm | Shoulder 31cm
    M : Length 83cm | Bust 86cm | Waist 72cm | Shoulder 32cm
    L : Length 84cm | Bust 90cm | Waist 76cm | shoulder 33cm

    DRD-04 Size Length Bust Waist
    S 74cm 82cm 70cm
    M 75cm 86cm 74cm
    L 90cm 90cm 78cm

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[Free Shipping] Kids Jeans/Kids Jeggings/Unisex/Candy color Jeans/Soft Jeans/Stretch Jeans
[Free Shipping] Kids Jeans/Kids Jeggings/Unisex/Candy color Jeans/Soft Jeans/Stretch Jeans
Item Q&A
  • Question : Inquiry for the item from lea****Jun 11, 2018

    Hi, any restock for large size color Royal blue, teal, light blue?

    Thanks.

    Answer : [Re] Inquiry for the item from lea****

    Hi sorry no more restock.
    Thanks

  • Question : Junior sizeMar 07, 2018

    Hi will you be bringing in bigger sizes suitable for 5-8 years old? we have been wearing your brand for many years. all outgrown.

    Answer : [Re] Junior size

    Sorry dear...no bigger size.
    Biggest size L suitable for 5 yo

  • Question : Inquiry for the item from cra****Mar 04, 2018

    hello! as i need the jeans by tues, could u help to expedite the shipping pls?

    Answer : [Re] Inquiry for the item from cra****

    Alright noted.
    Please choose Qexpress for quick delivery.
    Thankyou :)

    Question : [Re] Inquiry for the item from cra****

    ok thank u. i make order by today

    Answer : [Re] Inquiry for the item from cra****

    Alright
    Thankyou

  • Question : [About Item] Related InquiriesFeb 03, 2017

    Hi i have bought a few pieces. But some of it sizing is ok some of it is very small. Diff pants hve diff length? Cn i do an exchange?

    Answer : [Re] [About Item] Related Inquiries

    Hi yes sure.
    So,You want to meet up for exchange?

  • Question : [About Item] Related InquiriesDec 23, 2016

    Hi seller,

    Any restock for pink color leggings?

    Thanks.

    Answer : [Re] [About Item] Related Inquiries

    Hi Dear,
    Yes pink will restocked within 2 weeks.
    Thankyou :)

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Baby Kids Pyjamas Sleepwear set Cartoon Batman Spiderman Sofia
Baby Kids Pyjamas Sleepwear set Cartoon Batman Spiderman Sofia
Item Q&A
  • Question : Pyjamas QualityMay 24, 2018

    Hi,

    Is the printed logo on the pyjamas a rubber material? Is it going to penetrate through the inside of the batman pyjamas (item 214)? My kid has a sensitive skin and he hate the rubber feeling. Thanks for advice.

    Answer : [Re] Pyjamas Quality

    Printed logo is not rubber.
    Material cotton.

Tumblr Tee/Black White Short Sleeve Women Shirt/Round neck Slim Fit Ladies T-Shirt
Tumblr Tee/Black White Short Sleeve Women Shirt/Round neck Slim Fit Ladies T-Shirt
Item Q&A
  • Question : MaterialMay 15, 2018

    Hi seller, what is the material of the shirts?

    Answer : [Re] Material

    Hi
    Material cotton combed.

    Question : [Re] Material

    Thanks! Will the 2 batman designs in black & "One of a Kind" in black be restocked?

    Answer : [Re] Material

    Sorry no more restock

  • Question : CODE : TBB - 03Dec 21, 2017

    Hi, will you restock CODE : TBB - 03 (Black) ?

    Answer : [Re] CODE : TBB - 03

    Hi yes..
    Restock within 2 weeks :)

    Question : [Re] CODE : TBB - 03

    I have been monitoring. Haha. Restock soon ?

    Answer : [Re] CODE : TBB - 03

    Hi dear..
    Item available now.
    Thankyou for waiting :)

  • Question : Inquiry for the item from cac****Nov 23, 2017

    Hi, any chance to buy from u directly, cos I need the tshirt urgently. Thanks

    Answer : [Re] Inquiry for the item from cac****

    Hi
    Sorry currently unable to self collection :(

  • Question : RestockNov 15, 2017

    Hello, will you be restocking adidas line?

    Answer : [Re] Restock

    Hi..
    We are not able to confirm for the restock :(

  • Question : Inquiry related delivery from mic****Sep 26, 2017

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Hot items.Cute Baby Swaddle.More design to choose/Vibrant Colours Swaddle /Baby Swaddle Pod
Hot items.Cute Baby Swaddle.More design to choose/Vibrant Colours Swaddle /Baby Swaddle Pod
Item Q&A
  • Question : [About Item] Related InquiriesJan 25, 2017

    Any item is 30cm width?

    Answer : [Re] [About Item] Related Inquiries

    Sorry dont have :)

  • Question : [About Item] Related InquiriesJan 25, 2017

    What's the width of the swaddle

    Answer : [Re] [About Item] Related Inquiries

    Hi width is 20-22cm :)

  • Question : All swaddleOct 05, 2016

    Does all swaddlw comes with box? Am giving it as a gift

    Answer : [Re] All swaddle

    Hi..
    Yes all swaddle comes with box.
    Definitely perfect for gift :)
    Have a nice day!

  • Question : Self collect?Aug 27, 2016

    Hi..item now in singapore? What if self collect? Is it possible?

    Answer : [Re] Self collect?

    Hi
    Yes item ready stocks in Singapore.
    Please WhatsApp 81275531 for arrange self collection.
    Thankyou :)

  • Question : SizeApr 12, 2016

    Hi I would like to ask this item till how many month old thanks

    Answer : [Re] Size

    Hi Dear ,
    This swaddle suitable for newborn up to 3 months old

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