Q&A board

Q & A Lists
Item Question & Answer
Authentic Xiaomi Mi Pad 4 Plus Android Tablet PC 8.0/10.1inch Snapdragon 660 WiFi 4G LTE 13MP Camera
Authentic Xiaomi Mi Pad 4 Plus Android Tablet PC 8.0/10.1inch Snapdragon 660 WiFi 4G LTE 13MP Camera
Item Q&A
  • Question : Inquiry for the item from gra****Oct 22, 2018

    How to download Google play?

    Answer : [Re] Inquiry for the item from gra****

    Hi, friend,
    Please visit this page to get the "Google Play Installer":

    https://xiaomininja.com/2016/04/22/how-to-install-google-play-store-on-redmi-3pro-step-by-step-guide/

    After install that, you can simply click ok/next to finish install in mins. Please try, later we will return the install fee you have paid. Any other problem on using, feel free to contact us here.

    Thanks !

  • Question : Remove false advertisingOct 21, 2018

    I keep seeing your promotional picture in my qoo10 emails that you're selling mi pad 4 plus for only. Please remove the picture as it is VERY MISLEADING. THANK YOU

    Answer : [Re] Remove false advertising

    Picture saying mi pad 4 plus LTE $260 is very misleading

    Question : [Re] Remove false advertising

    Picture saying mi pad 4 plus LTE $260 is very misleading

    Answer : [Re] Remove false advertising

    Hi, friend, there are many different model here, S$260 is the price for the one of the model. You can check the price in Qoo10, our MiPad4 Plus price is the lowest. Thank you !

  • Question : Item ChargerOct 21, 2018

    Hi,

    Just wanted to check, is the charger the original China charger or will a 3 pin charger be included?

    Thanks

    Answer : [Re] Item Charger

    Hi, it is original xiaomi CN charger, not 3pin adapter. You can get a 3pin adapter in your local place :)

  • Question : Inquiry from sar****Oct 21, 2018

  • Question : Dust dot on the screenOct 16, 2018

+View all Notice, FAQ, Q&A >>
Hanman Genuine Leather Flip Case for  iPhone X 8 7 6 OPPO R11 R9S R9 R15 R15 PRO P20 PRO
Hanman Genuine Leather Flip Case for iPhone X 8 7 6 OPPO R11 R9S R9 R15 R15 PRO P20 PRO
Item Q&A
  • Question : 關於商品tec****會員的咨詢。Oct 22, 2018

  • Question : Inquiry for the item from s.v****Aug 25, 2018

    Hi, is this diary case for new oppo find X phone
    Please let me know, so I can order
    Thanks

    Answer : [Re] Inquiry for the item from s.v****

    Hi, friend, you can choose your phone model in the second option, Find X model in stock :)

    Question : [Re] Inquiry for the item from s.v****

    Thanks

    Answer : [Re] Inquiry for the item from s.v****

    Welcome :)

  • Question : Inquiry for the item from xyn****Jul 15, 2018

    Hi seller,
    I have seen the photo of the case. My phone model oppo R15 camera is horizontal not vertical. Can your phone case fit?

    Answer : [Re] Inquiry for the item from xyn****

    Hi, friend, it has R15 and R15 Pro phone models, please choose the correct phone model, we will send the model you need :)

  • Question : Inquiry for the item from iri****Jul 09, 2018

  • Question : Inquiry for the item from can****Mar 13, 2018

    My order no. 247997704.
    I ordered 3 phone cases. U only sent 2 missing.
    I sent u an inquiry but did not reply. Now u changed the status to items delivered. But is not. Pls reply if u r going to send the last item

    Answer : [Re] Inquiry for the item from can****

    Hi, friend,
    Every mail will be checked and replied from our side, When you send new mail, system will push the new mail first.
    We will check and reply in your first mail soon.
    Any missing or defective items can be resend after confirm, please do not worry. You are safe to shop with us.

Xiaomi VIOMI APP Control 4L Smart Instant Hot Water Dispenser Kettle Baby Milk Partner Heater Drink
Xiaomi VIOMI APP Control 4L Smart Instant Hot Water Dispenser Kettle Baby Milk Partner Heater Drink
Item Q&A
  • Question : Inquiry for the item from syl****Oct 22, 2018

  • Question : Inquiry for the item from Hyd****Oct 20, 2018

    Is Mi Home the app to connect to? I can't find the product in the Mi Home app.

    Btw, for those who can't dispense water, it may be because you have not removed the white plastic cover at the nozzle where the water comes out. I have the same problem until I look at the noozle.

    Answer : [Re] Inquiry for the item from Hyd****

    Hi, friend,
    Please scan the QR code on the package or manual to dowmload the app.
    Thank you for advice, sometimes there is air in the device, then some user can not get the water for the first time using, just need push to clean the air, I have explained more details in their mail.
    Have a nice day !

  • Question : Inquiry for the item from cai****Oct 20, 2018

    The machine cannot dispense water. Do advise solution asap.

    Answer : [Re] Inquiry for the item from cai****

    Hi, friend,

    Before using, please check if you have removed the soft cap on water outlet port. After that, you can press the touch button on the top to get water.

    For the first using, sometimes there is some vacuum air in the device, we need remove it and let water out:

    1- Add some water into the water tank (1/3-1/2 of the capacity);
    2- We need a soft bottle, such as normal mineral water bottle you bought from 24hrs store, make sure the bottle is full of water;
    3- Find the water intake port at the bottom of the Xiaomi water tank, invert the bottle (with water) under water tank(with water), match the bottle mouse with the water tank intake port. Then press the bottle serval times, use your strength to push the water and clear the vacuum air in device.

    Please try, any other problem on using, feel free to contact us here.

    Nice day !

  • Question : Inquiry for the item from zhe****Oct 19, 2018

    Hi my water dispenser no water. I had tried the plastic bottle method . It does not work.

    Answer : [Re] Inquiry for the item from zhe****

    Hi, friend,

    Before using, please check if you have removed the soft cap on water outlet port. After that, you can press the touch button on the top to get water.

    For the first using, sometimes there is some vacuum air in the device, we need remove it and let water out:

    1- Add some water into the water tank (1/3-1/2 of the capacity);
    2- We need a soft bottle, such as normal mineral water bottle you bought from 24hrs store, make sure the bottle is full of water;
    3- Find the water intake port at the bottom of the Xiaomi water tank, invert the bottle (with water) under water tank(with water), match the bottle mouse with the water tank intake port. Then press the bottle serval times, use your strength to push the water and clear the vacuum air in device.

    Please try, any other problem on using, feel free to contact us here.

    Nice day !

  • Question : Inquiry for the item from jay****Oct 18, 2018

    Hi, i have received the item but the water cannot be dispensed. what should i do

    Answer : [Re] Inquiry for the item from jay****

    Hi, friend,

    Before using, please check if you have removed the soft cap on water outlet port. After that, you can press the touch button on the top to get water.

    For the first using, sometimes there is some vacuum air in the device, we need remove it and let water out:

    1- Add some water into the water tank (1/3-1/2 of the capacity);
    2- We need a soft bottle, such as normal mineral water bottle you bought from 24hrs store, make sure the bottle is full of water;
    3- Find the water intake port at the bottom of the Xiaomi water tank, invert the bottle (with water) under water tank(with water), match the bottle mouse with the water tank intake port. Then press the bottle serval times, use your strength to push the water and clear the vacuum air in device.

    Please try, any other problem on using, feel free to contact us here.

    Nice day !

+View all Notice, FAQ, Q&A >>
Baseus Universal Mobile Phone Stand 360 Finger Ring Desk Stand Holder Fit For Magnetic Car Bracket
Baseus Universal Mobile Phone Stand 360 Finger Ring Desk Stand Holder Fit For Magnetic Car Bracket
Item Q&A
  • Question : Inquiry for the item from end****Oct 20, 2018

    Hi I was trying to select the maths symbol holder. Ur picture showed the black color option but when I tried to order, there is no black color to choose.

    Answer : [Re] Inquiry for the item from end****

    Hi, friend, this item shortly out of stock now, please choose other design in our homepage :)

    Question : [Re] Inquiry for the item from end****

    Ok

    Answer : [Re] Inquiry for the item from end****

    Do u know when got stock for black?

    Question : [Re] Inquiry for the item from end****

    Hi, friend, not sure the date, it is old design already :)

  • Question : Inquiry related delivery from hua****Dec 07, 2017

    Hello!!! My order haven’t arrive?? I saw the shipping my info, it states at Shenzhen...since 4th nov... I never see before so Long ... I want my product or refund!!! Answer please!!!

    Answer : [Re] Inquiry related delivery from hua****

    Hi, friend, it is 4th Dec, not Nov...
    Parcel send from China by Qxpress, it takes about one week arrive.
    Thanks!

  • Question : Inquiry for the item from lyn****Nov 13, 2017

  • Question : Inquiry for the item from glo****Jul 06, 2017

    Gold in stock?

    Answer : [Re] Inquiry for the item from glo****

    Yes, 3 colors are in stock now.

    Question : [Re] Inquiry for the item from glo****

    But from the comments i see they received silver eventhough they order black or gold. So is it really in stock for gold?

    Answer : [Re] Inquiry for the item from glo****

    So really gold in stock? I dont want to give a bad review though.

    Question : [Re] Inquiry for the item from glo****

    Hi, friend, gold is in stock, you will get the correct color, please do not worry :)

  • Question : [About Item] Related InquiriesFeb 15, 2017

    I still have two finger ring that you promise to redeliver after 4th feb.. up till now never received.. so are you going to redeliver or refund me?

    Answer : [Re] [About Item] Related Inquiries

    Hi,the item is still not coming.Would you like to wait or refund?

    Question : [Re] [About Item] Related Inquiries

    When the stock will arrive?

    Answer : [Re] [About Item] Related Inquiries

    17-18th can arrive.

    Question : [Re] [About Item] Related Inquiries

    Ok i wait.. do update me when the item is send out for delivery..

    Answer : [Re] [About Item] Related Inquiries

    Ok/.

    Question : [Re] [About Item] Related Inquiries

    Has the stock arrive?

    Answer : [Re] [About Item] Related Inquiries

    Many feel so sorry ,the silver will be in the way,but the black color still not coming,can we send you the silver color?or refund you?

    Question : [Re] [About Item] Related Inquiries

    Colour doesnt matter.. Can i know the exact date? If take too long then it better to refund me.. i no longer can click the return/refund button because the status it shown as delivered more than a month

    Answer : [Re] [About Item] Related Inquiries

    Yes,we konw.If this week not come in stock,we will refund you,Ok?

    Question : [Re] [About Item] Related Inquiries

    Ok... end of this week i contact u again..

    Answer : [Re] [About Item] Related Inquiries

    Ok,friend.
    Please tell us the order number,we can send you the silver color.

    Question : [Re] [About Item] Related Inquiries

    Ok not sure which one.. either two of the number
    Order no. 202187858, 202187859, 202187860

    Answer : [Re] [About Item] Related Inquiries

    Just missing 1 pcs,right?

    Question : [Re] [About Item] Related Inquiries

    Missing two pcs.. only received one ring..

    Answer : [Re] [About Item] Related Inquiries

    Ok,we will check it.

    Question : [Re] [About Item] Related Inquiries

    When you will send out for delivery?

    Answer : [Re] [About Item] Related Inquiries

    Hi,we will refudn you now.

    Question : [Re] [About Item] Related Inquiries

    Ok how the refund is done? Will show on the status?

    Answer : [Re] [About Item] Related Inquiries

    It will be show the status as cancel the order.

    Question : [Re] [About Item] Related Inquiries

    I never received any refund.. nevermind forget i.. it been way too long

    Answer : [Re] [About Item] Related Inquiries

    Hi,we will help you check it.

+View all Notice, FAQ, Q&A >>
Smart Flip cover case for Samsung Galaxy Tab S4 S3 S2 S Tab A 8.0 8.4 9.7 10.5 Case Screen Protector
Smart Flip cover case for Samsung Galaxy Tab S4 S3 S2 S Tab A 8.0 8.4 9.7 10.5 Case Screen Protector
Item Q&A
  • Question : Inquiry for the item from kah****Oct 11, 2018

    Hi, do u have casing for Samsung galaxy tab S 8.4?

    Answer : [Re] Inquiry for the item from kah****

    Hi, friend, could you update more details for your tablet pc? Better show the model number, such as T835 ect, we will match the cover for you :)

    Question : [Re] Inquiry for the item from kah****

    Sorry the new app I’m not familiar so I didn’t realize your message. I only know the model is Samsung Tab S 8.4

    Answer : [Re] Inquiry for the item from kah****

    Hi, please check if your model number is T705/T700. Thanks !

  • Question : Inquiry related cancel and refund from lin****Oct 20, 2018

  • Question : Inquiry for the item from sha****Oct 19, 2018

    Hi type G and B, come for model T385?

    Answer : [Re] Inquiry for the item from sha****

    Hi, friend, please check the stock in option :)

Mini Travel Hair Straightening Flat iron comb brush curler ceremic Shine Hair and Straighten Curl
Mini Travel Hair Straightening Flat iron comb brush curler ceremic Shine Hair and Straighten Curl
Item Q&A
  • Question : Hair StraightenerOct 22, 2018

    Do I have to blow my hair dry before using the hair straightener.

    Answer : [Re] Hair Straightener

    Yes, that will be better :)

  • Question : Hair DryerOct 22, 2018

    Hi Seller


    i already have a hair dryer at home. is it possible to buy only the hair straightener

    .Do the hair straightener provide a lasting impression or less temporary.

    Answer : [Re] Hair Dryer

    Yes, you can choose the hair straightener in first option , then choose none in the hair dryer option.
    Thanks !

  • Question : 关于商品eva****会员的咨询。Jun 08, 2018

    what's the diameter of the roller

    Answer : [Re] 关于商品eva****会员的咨询。

    Dear customer,
    We have got your mail and ready to help you here. Please update the related order code here, we will reply with solution soon.
    If you have already got our reply in other mails, please ignore this message.
    Thank you !

  • Question : Inquiry for the item from yoy****Mar 18, 2018

    when will type C back in stock!

    Answer : [Re] Inquiry for the item from yoy****

    Hi, mistake in pic, Type B = Type C
    Thanks !

  • Question : Inquiry for the item from Ger****Nov 21, 2017

    Hi what’s the temperature for the straightener? Can go up to 250 degree celcius?

    Answer : [Re] Inquiry for the item from Ger****

    Hi, friend, it can reach high temperature in 30secs, safe to hair.
    Thanks !

+View all Notice, FAQ, Q&A >>
iWatch Large collection For Apple Watch Series 4 3 2 1 Band Strap Genuine Cowhide Leather
iWatch Large collection For Apple Watch Series 4 3 2 1 Band Strap Genuine Cowhide Leather
Item Q&A
  • Question : Inquiry related delivery from ajm****Oct 17, 2018

    Please see my screenshot below for my reply on your earlier msg about the rainbow Milanese strap.
    Just worried that somehow, the message I send, doesn’t reach you again.

    Kindly reply to let me know when u receive this message. Thank you.

    Answer : [Re] Inquiry related delivery from ajm****

    Yes, friend, we have got your mail here, have you checked our reply in your previous mail? Can we resend a new rainbow design strap to you ?

    Question : [Re] Inquiry related delivery from ajm****

    Yes yes. The screenshot is me showing u that I messaged to say can resend

    Answer : [Re] Inquiry related delivery from ajm****

    Yes please resend.

    Question : [Re] Inquiry related delivery from ajm****

    Ok, we will ask shipping team resend the rainbow strap :)

    Answer : [Re] Inquiry related delivery from ajm****

    Thank you! ☺️

    Question : [Re] Inquiry related delivery from ajm****

    Welcome :)

  • Question : Inquiry related delivery from ajm****Oct 17, 2018

    Hi there. I’m wondering if there’s problems when using live desk or using Live10 app to send messages to you. Somehow, I don’t get replies but after many days, you’ll say an old message has been replied.

    This is with regards to messages regarding order numbers 121779060 and 274983788.

    Answer : [Re] Inquiry related delivery from ajm****

    Hi, friend, we have got your reply in previous mail, we will talk with you there :)

  • Question : Inquiry for the item from ajm****Sep 24, 2018

    Hi there. This is query about Order No. 274983788.
    I have wrote in on 1:1 live desk that the Milanese strap I received is the wrong colour, but I haven’t received a reply. Can u kindly advice me when the right colour will be sent to me?

    Answer : [Re] Inquiry for the item from ajm****

    Already answered inquiry. If you have another any question, please contact to us.

    Question : [Re] Inquiry for the item from ajm****

    Hi there. I’ve sent some messages in reply to your message in the other thread but I haven’t had a reply. Could you kindly check?

    Answer : [Re] Inquiry for the item from ajm****

    Hi, friend, all your mails have been replied , please check attached, if you miss the reply, you can directly keep talking with us here :)

    Question : [Re] Inquiry for the item from ajm****

    I did see that reply and I attached the Cart number and order number after I made my second order.

    Answer : [Re] Inquiry for the item from ajm****

    Please see screen shot of my reply in the chat after the message u sent me about the rainbow strap

    Question : [Re] Inquiry for the item from ajm****

    Hi, any updates on the above?

    Answer : [Re] Inquiry for the item from ajm****

    Sorry, we can only get the msg you send here, we can not find the chatlogs from your screenshot, we find you have got the second new order already, can we directly resend a new parcel for the rainbow strap ?

  • Question : Adaptor for 44mm Series 4Oct 15, 2018

    How do I buy the 44mm adaptor for the Series 4? There is no such option.

    Answer : [Re] Adaptor for 44mm Series 4

    Hi, friend, we have not offer this item yet, we may update later . Thanks !

  • Question : Inquiry for the item from m1c****Oct 08, 2018

    Hi,
    Do you have the leather strap for iwatch series 4 in 44mm?

    Answer : [Re] Inquiry for the item from m1c****

    The current you have for strap F and G is for 42mm and 38mm

    Question : [Re] Inquiry for the item from m1c****

    Hi, friend, please open this link for new iwatch model:
    https://www.qoo10.sg/g/635981078

+View all Notice, FAQ, Q&A >>
Original XiaomiFresh Edition Headphone piston 3rd Bass Earphones Headset With Remote Mic For Phone
Original XiaomiFresh Edition Headphone piston 3rd Bass Earphones Headset With Remote Mic For Phone
Item Q&A
  • Question : Inquiry related cancel and refund from fir****Oct 13, 2018

    Hi, i've received the wrong item. Order for the 3rd Gen Piston but it was Piston Youth. Please resend the 3rd Gen Piston. Thanks.

    Answer : [Re] Inquiry related cancel and refund from fir****

    Hi, friend,
    Sorry for the trouble, we have reported your problem to shipping team, we will help you solve this problem, please do not worry.
    -------------------Order code : 277218565

    Question : [Re] Inquiry related cancel and refund from fir****

    Thank you very much. I was really look into the get my favourite 3rd Gen Piston. How i do returned the wrong item? Thanks for the quick reply.

    Answer : [Re] Inquiry related cancel and refund from fir****

    Sorry, friend,
    Shipping team admit its their mistake, we can :
    1- If you also accept the one you have got, we can refund S$14 partial refund as comepsantion (higher than the different price);
    2- If you do not need the one you have got, you can return to us for exchange, It may take some days as our company locate in CN.
    Sorry for trouble !

    Question : [Re] Inquiry related cancel and refund from fir****

    I'm taking the option 2. Because i still want the correct item to be delivered to me. Any possibilities if i can return the wrong item here to you in SG?

    Answer : [Re] Inquiry related cancel and refund from fir****

    Hi, friend ,
    Here is our after-sale department address :
    Contact Name: Xiaowei Guan
    Address Line : Futian, Huaqiangbei, LanGuang Road,402 Dong, ZhongLianDaSha 314
    City: Shenzhen
    State: GuangDong
    Country: China
    Postal Code: 518000
    Phone Number: 19924457469
    When you do the return, please protect the item good condition to avoid damage on shipping. When we get it, we will contact Xiaomi for exchange and resend the correct item for you.
    Thanks !

    Question : [Re] Inquiry related cancel and refund from fir****

    Hmmm i guess i'll take option 1. You refund me the $14 back will do. Sorry for the inconvinence.

    Answer : [Re] Inquiry related cancel and refund from fir****

    ok, we will ask accoutant send it on Mon, you will get it in Q account :)

    Question : [Re] Inquiry related cancel and refund from fir****

    $14 received at Q account. Thanks Finer.

    Answer : [Re] Inquiry related cancel and refund from fir****

    Welcome, thank you for support :)

  • Question : StockSep 23, 2018

    Hi,
    Do you have stock for this Xiaomi Piston 3rd earphone?
    Can take a pic to show me that it is the one i want to order?
    Thanks.

    Answer : [Re] Stock

    Dear customer,
    Thank you for shopping with us! There is a 3-day Mid-Autumn Festival in China, so the shipping speed is delay than normal, we will process shipping for new orders in 1-2days soon. If your order have been marked as shipped, you will get it in 3-5days soon.
    Any problem for the item you have got, feel free to contact us here, we will reply in time. Thank you !

  • Question : Compatible with iPhone 6sNov 15, 2015

    May I know if your earphones are compatible with iPhone 6s? The answer and volume buttons can work?

    Answer : [Re] Compatible with iPhone 6s

    Yes.

  • Question : AuthenticitySep 24, 2015

    Hi,
    May i know if these are authentic?

    Answer : [Re] Authenticity

    Yes, we only sell original xiaomi items here.

New arrival  OPPO R11S cartoon case flip PU wallet cover for OPPO R11 R9S R9 iPhone X 8 7 6
New arrival OPPO R11S cartoon case flip PU wallet cover for OPPO R11 R9S R9 iPhone X 8 7 6
Item Q&A
  • Question : -Oct 19, 2018

    i ordered 2 item the tempered glass have alot of scratches and my casing has not been delivered to me yet

    Answer : [Re] -

    Missing and defect item

    Question : [Re] -

    Hi,friend,
    For the defect item, could you take a photo to show the problem?
    For the missing item, we can ask shipping team resend it :)

    Answer : [Re] -

    The scratches doesn't show up well in camera so i have no clue how to take a photo of it
    And yes please do send the missing item asap as i really need it

    Question : [Re] -

    Hi, friend, your order code is 278171198 and 278171199. We will ask shipping team check and resend the missing one :)

  • Question : Inquiry for the item from che****Oct 02, 2018

    Do you have Samsung model??

    Answer : [Re] Inquiry for the item from che****

    Sure, what is your phone model ? We will help you update the link here :)

    Question : [Re] Inquiry for the item from che****

    Samsung Galaxy J7 plus.
    Do u have flip cover with cartoons?
    Or just d jelly cover with nice pictures

    Answer : [Re] Inquiry for the item from che****

    Hi, please check this page :
    https://www.qoo10.sg/g/577228953

  • Question : I only Receive oneApr 03, 2018

    I only recieved the attached picture

    Answer : [Re] I only Receive one

    Dear customer,
    Sorry to hear that ! Please tell us the order code for missing item, we will offer free resend service after confirmed, You are safe to shop with us, Please do not worry.
    Thanks !

    Question : [Re] I only Receive one

    I do not know the code but the picture as per what I received plus this picture as per what I order

    Answer : [Re] I only Receive one

    Dear customer,
    We have got your mail and ready to help you here. If your problem still have not been solved in this order, please reply this mail and tell us the your question in short, we will reply with solution.
    If you have already got our reply in other mails, please ignore this message.
    Thank you !

    Question : [Re] I only Receive one

    I have not receive another item. I ordered 2came 1 only

    Answer : [Re] I only Receive one

    Yes, friend, you have two orders with, TYCC-2-A and TYEE-5-D , please check which one you have not got. we will help you on this .
    Thanks !

    Question : [Re] I only Receive one

    I receieved TYCC-2-A

    Answer : [Re] I only Receive one

    #250338089
    Hi, friend, Just ask shipping team resend it, they said the white color no stock now, did you accept other color? Red/Black/DarkBlue ?
    Thanks !

    Question : [Re] I only Receive one

    Hi. Do u have other design with this pricing I can choose??

    Answer : [Re] I only Receive one

    Hi, friend, you can directly choose different design in this link, if not too much different price, we can still send it. Thanks !

    Question : [Re] I only Receive one

    TYDD-3-A

    Answer : [Re] I only Receive one

    Ok, we will ask shipping team resend for you.

    Question : [Re] I only Receive one

    hi , till today i have not receieve any thing

    Answer : [Re] I only Receive one

    Hi, friend, I will ask shipping team check the status for you, please do not worry.

    Question : [Re] I only Receive one

    I have not recieved this!

    Answer : [Re] I only Receive one

    Hi, friend, if still no parcel arrive in this week, you can contact us for refund service.

    Question : [Re] I only Receive one

    Hi. Shipment have not receive.

    Answer : [Re] I only Receive one

    Hi, friend, can we help you get refund for the related order ?

    Question : [Re] I only Receive one

    yes please

    Answer : [Re] I only Receive one

    Ok, 250338089 - it will be refund today :)

    Question : [Re] I only Receive one

    how will refund be made ?

    Answer : [Re] I only Receive one

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : TYBBJun 06, 2018

  • Question : TYGG-5Apr 19, 2018

    Is TYGG-5 transparent? or pink? cannot see through type?

    Answer : [Re] TYGG-5

    Hi, friend, TYGG-5 is soft and light pink.
    For your other order #252956429, we read from your feedback that you should get a red instead of black. If you have new orders soon, we will add a free red and send together. Please do not worry.
    Thanks !

    Question : [Re] TYGG-5

    Hi Team, I bought two more casing from you, order number 254976647 and 254976648. I indicated our msg on the memo but you did not enclose the correct item.

    Answer : [Re] TYGG-5

    Sorry, system do not show us the order comment, you should update new order code here... But that is doesnt matter, can we still resend you a new parcel for the red case ?

    Question : [Re] TYGG-5

    Hi, thanks for the response. You will just send the red one or do I have to make purchase again?

    Answer : [Re] TYGG-5

    Hi, friend,no need new purchase ,we have asked shipping team resend a new parcel for the red back case as freebies.
    Thanks !

+View all Notice, FAQ, Q&A >>
iPhone XR XS  XS MAX Note 9 case!!wallet case for iPhone X XS XS MAX XR 8 7 6 Samsung S9 S8 Note9 8
iPhone XR XS XS MAX Note 9 case!!wallet case for iPhone X XS XS MAX XR 8 7 6 Samsung S9 S8 Note9 8
Item Q&A
  • Question : Wrong itemOct 12, 2018

    Hi seller,

    you have send the wrong order to me.

    i ordered Type 34-B, color 3.

    But i received Type 30-B.

    Please send the correct order and advice how to return the wrong item to you.

    Thanks

    Answer : [Re] Wrong item

    Hi, friend ,
    Sorry to hear that ! Could you take a photo for what you have got ? We will check with our shipping team and help you solve this problem with good solution, please do not worry.
    Thank you !

    Question : [Re] Wrong item

    Hi Seller,

    please find the attached photo as requested.

    Answer : [Re] Wrong item

    total qty 2 need to exchange

    Question : [Re] Wrong item

    Hi Seller,

    Any advice on the casing?

    Answer : [Re] Wrong item

    Sorry, please check attached, is that black cover you should get ? 2pcs are wrong? Can we resend them ? Thanks !

    Question : [Re] Wrong item

    Hi Seller,

    Please re-send them. the wrong 2 pcs here in Singapore, please advice how to return to you.

    Thanks

    Answer : [Re] Wrong item

    Hi Seller,

    the attached is the correct item and is color.
    please re-send them and advice me how to send back the wrong 2 pcs to you.

    Question : [Re] Wrong item

    hi Seller,

    please kindly confirm if you have send out the correct casing?
    the attached picture is correct and is black.

    Answer : [Re] Wrong item

    Yes, we have resend 2pcs new csae, you can wait your new parcel :)

    Question : [Re] Wrong item

    Hi Seller,

    Thanks. What about the 2 pcs wrong case?

    Answer : [Re] Wrong item

    Hi, friend, you can keep it :)

    Question : [Re] Wrong item

    hi Seller,

    Thank you for the free casing.:-)

    Answer : [Re] Wrong item

    Welcome, wish you can get the new parcel soon :)

    Question : [Re] Wrong item

    hi seller,

    Thank you so much. I also hoped to get the casing soon.:-)

    Answer : [Re] Wrong item

    Thank you :)

  • Question : Inquiry related delivery from mav****Oct 19, 2018

    Hi Seller,
    If order place now when can you ship?

    Answer : [Re] Inquiry related delivery from mav****

    Hi, friend, we will send out in 24hrs :)

DUX DUCIS Leather Case For iPhone Xs Max Xr Xs X 8 7 6 Case iPhone XS Luxury Flip Wallet Cover
DUX DUCIS Leather Case For iPhone Xs Max Xr Xs X 8 7 6 Case iPhone XS Luxury Flip Wallet Cover
Item Q&A
  • Question : IPHONE XR COVEROct 22, 2018

    Hi

    I am looking for Iphone XR cover. Is this Flip cover? How long will be the delivery?

    Lily

    Answer : [Re] IPHONE XR COVER

    Yes, it is flip leather cover. Qxpress take 5-7days arrive.

2018 XS MAX Baseus 0.2mm 0.3mm Protective Glass Back Screen Protector For iPhone X XR XS Max
2018 XS MAX Baseus 0.2mm 0.3mm Protective Glass Back Screen Protector For iPhone X XR XS Max
Item Q&A
  • Question : Inquiry for the item from jan****Oct 20, 2018

    Hi may I know the difference between the back tempered glass and the fully covered back tempered glass. Is only the fully covered back tempered glass drop resistant?

    Answer : [Re] Inquiry for the item from jan****

    Hi, friend, similar design and function :)

    Question : [Re] Inquiry for the item from jan****

    Okay thank you!

    Answer : [Re] Inquiry for the item from jan****

    Welcome :)

  • Question : Inquiry for the item from alv****Oct 14, 2018

    I am still waitin for ur response regarding the crack lens protector

    Answer : [Re] Inquiry for the item from alv****

    Hi, friend, we have replied in your first mail, we will resend a new one for you :)

  • Question : D-Baseus 0.3mm Rigid-edge anti-spy curved-screen tempered glssOct 08, 2018

    Hi, questions for Iphone XS D-Baseus 0.3mm Rigid-edge anti-spy curved-screen tempered glass:
    1. Is it a single cut opening only at the speaker phone?
    2. Is it a case friendly Tempered Glass? can it fit the apple leather case
    3. How is the overall quality compared to other brand?

    Thank you! hope to get the reply as soonest as you can.

    Answer : [Re] D-Baseus 0.3mm Rigid-edge anti-spy curved-screen tempered glss

    Hi, friend,
    Baseus brand is good quality and good reputation. The one you ask is single cut at front speaker part.
    Wish you like it.

    Question : [Re] D-Baseus 0.3mm Rigid-edge anti-spy curved-screen tempered glss

    Hi can send me the picture for the iphone xs one? Just want to confirm the cut opening. Thank you v much!

    Answer : [Re] D-Baseus 0.3mm Rigid-edge anti-spy curved-screen tempered glss

    Btw the privacy one yeah..

    Question : [Re] D-Baseus 0.3mm Rigid-edge anti-spy curved-screen tempered glss

    Hi, friend, please check our pic in page. Thanks !

  • Question : Inquiry related delivery from beb****Oct 08, 2018

  • Question : Camera lens protector- Iphone Xs maxOct 02, 2018

    Hi, how many pieces are there in the box?

    Answer : [Re] Camera lens protector- Iphone Xs max

    Hi,friend, different option have different items, please check each one and choose the one you need :)

+View all Notice, FAQ, Q&A >>
Authentic Xiaomi Smart Mobile Phone Android Redmi 6 PRO Redmi 6A AI Face Unlock Fingerpint 4G LTE
Authentic Xiaomi Smart Mobile Phone Android Redmi 6 PRO Redmi 6A AI Face Unlock Fingerpint 4G LTE
Item Q&A
  • Question : Inquiry for the item from cyn****Oct 19, 2018

    Hi there, is this global version? If its China version, can it be sent over as global version? Any ways to change to global version?

    Answer : [Re] Inquiry for the item from cyn****

    Yes, we offer CN version here, but it also support English language and user can install Google in it.
    If you need flash to global ROM, we can offer the solution and steps.
    Thanks !

    Question : [Re] Inquiry for the item from cyn****

    Hi hi yes, I will need global ROM, can you offer the solutions and steps?
    Thank you!

    Answer : [Re] Inquiry for the item from cyn****

    Yes, when you need help, you can contact us here, we will teach you to flash Global ROM :)

  • Question : Inquiry from Sec****Oct 21, 2018

    Hi, if the REDMI 6 pro under warranty by xiaomi Singapore?

    Answer : [Re] Inquiry from Sec****

    Hi, friend, One year xiaomi official warranty here. Offer by Xiaomi CN. Please notice most local warranty is offered by 3rd party with high cost :)

    Question : [Re] Inquiry from Sec****

    Means anything regarding to the phone warranty matters I can direct go to xiaomi Singapore service center right?

  • Question : Inquiry from Sec****Oct 21, 2018

    Hi, if the REDMI 6 pro under warranty by xiaomi Singapore?

    Answer : [Re] Inquiry from Sec****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : warrantyOct 20, 2018

    how to get the warranty started? is it international warranty? what should i do when i receive the phone ?

    Answer : [Re] warranty

    Hi, friend, one year warranty is offered by China Xiaomi. When you need help, you can directly contact us here :)

  • Question : Inquiry for the item from Nav****Oct 19, 2018

+View all Notice, FAQ, Q&A >>
360 Protection Waterproof for iPhone X XR XS XS MAX 8 7 6 6s P20 Note 9 S9 S8 Case WaterProof Case
360 Protection Waterproof for iPhone X XR XS XS MAX 8 7 6 6s P20 Note 9 S9 S8 Case WaterProof Case
Item Q&A
  • Question : Inquiry for the item from ede****Oct 22, 2018

    Hi, will the type B green one be stocking for huawei p20 pro?

    Answer : [Re] Inquiry for the item from ede****

    Hi, friend, not sure the date, we will update in option when stock arrive.

Smart Case for Samsung Galaxy Tab A 8.0 T380 T385 2017 8.0 inch stand Holder Cover Casing
Smart Case for Samsung Galaxy Tab A 8.0 T380 T385 2017 8.0 inch stand Holder Cover Casing
Item Q&A
  • Question : B11Oct 22, 2018

  • Question : Do you have stock?Oct 03, 2018

  • Question : Inquiry for the item from chi****Sep 07, 2018

    Seller,

    Do you have readily stock for B9 ?

    Regards

    Answer : [Re] Inquiry for the item from chi****

    Hi, friend, for which model ?

    Question : [Re] Inquiry for the item from chi****

    Samsung Galaxy Tab A 8" lte 2017

    Answer : [Re] Inquiry for the item from chi****

    Should be T380/T385

    Question : [Re] Inquiry for the item from chi****

    OK, We will check with shipping team on Mon :)

    Answer : [Re] Inquiry for the item from chi****

    Hi, do you have stock?

    Question : [Re] Inquiry for the item from chi****

    Hi, friend, shipping team said you can choose the model from option. Thanks !

  • Question : Inquiry for the item from ang****Jan 23, 2018

2018 iPad Wireless Bluetooth Keyboard Rechargeable  PU  Case for 2018 iPad Pro 10.5 9.7 5 6 Mini 4
2018 iPad Wireless Bluetooth Keyboard Rechargeable PU Case for 2018 iPad Pro 10.5 9.7 5 6 Mini 4
Item Q&A
  • Question : Inquiry for the item from saa****Oct 22, 2018

  • Question : Inquiry for the item from saa****Oct 22, 2018

  • Question : Inquiry for the item from saa****Sep 05, 2018

    Please help to advise whether we can type other country language using this Keyboard. If so, which setting or software we require to use please? Currently i’m using New iPad 9.7 (2017). Thanks

    Answer : [Re] Inquiry for the item from saa****

    Hi, friend,
    Typing different language should be the software function?
    For this keyboard, it is the same function as we usually use.
    Thanks !

  • Question : Inquiry for the item from ger****Jul 19, 2018

  • Question : Inquiry for the item from sub****Jun 12, 2018

    hi! im wondering when the F306S for iPad mini will be available again? i wish to purchase thanks!

    Answer : [Re] Inquiry for the item from sub****

    Hi, friend, we will update in option when stock arrive. Thanks !

+View all Notice, FAQ, Q&A >>
Samsung Galaxy Watch 46mm 42mm Gear Sport Stainless Steel Loop Milanese silicone strap
Samsung Galaxy Watch 46mm 42mm Gear Sport Stainless Steel Loop Milanese silicone strap
Item Q&A
  • Question : Inquiry for the item from ric****Oct 21, 2018

    It this fit to new gear series 4?

    Answer : [Re] Inquiry for the item from ric****

    Hi, friend, it is new Samsung Galaxy Watch 42mm and 46mm.

  • Question : Inquiry for the item from ssy****Jun 08, 2018

    I have purchased type D. Can you tell me how to fix the strap to my Samsung gear sport ?

    Answer : [Re] Inquiry for the item from ssy****

    Dear customer,
    We have got your mail and ready to help you here. Please update the related order code here, we will reply with solution soon.
    If you have already got our reply in other mails, please ignore this message.
    Thank you !

  • Question : Inquiry for the item from rai****May 04, 2018

    Does the strap has shorter length?

    Answer : [Re] Inquiry for the item from rai****

    Hi, friend, one size for all wrist. Thanks !

  • Question : item EDec 14, 2017

    Based on your reviews on the non fitment of the strap on Samsung Gear Sport.
    Can I confirmed that your item is reliable before I make the purchase?

    Answer : [Re] item E

    Hi, friend,we send correct size for the Gear Sport, but some users do not know how to fix with the strap and write misleading feedback before contact us for help...
    If you get with any problem, we offer exchange / refund service to protect you. Please do not worry.

    Question : [Re] item E

    ok thanks for the reassurance.

    Answer : [Re] item E

    Welcome :)

  • Question : Inquiry for the item from saf****Dec 06, 2017

    Hi would like to check if this Color is wat Color for me to click on for item B.

    Answer : [Re] Inquiry for the item from saf****

    Hi, it is navy

Clear View Mirror Smart Case For Samsung Note 9 Note8 S9 S9 Plus S8 S8 Plus A8 star A9 star
Clear View Mirror Smart Case For Samsung Note 9 Note8 S9 S9 Plus S8 S8 Plus A8 star A9 star
Item Q&A
  • Question : Inquiry for the item from cin****Oct 06, 2018

    The mirror case is available for samsung 9+.

    Answer : [Re] Inquiry for the item from cin****

    Yes, in stock :)

    Question : [Re] Inquiry for the item from cin****

    I have already received the phone cover. Would like to clarify i thought i should be able to answer calls by swiping but unable to as i need to open the cover to answer phone calls. Can please clarify.

    Answer : [Re] Inquiry for the item from cin****

    Hi, friend, it support wake up and sleep function, but no function to answer call without opening. Thanks !

  • Question : Inquiry for the item from cin****Oct 06, 2018

    Do you have stock for 9+.

    Answer : [Re] Inquiry for the item from cin****

    Hi, do you mean S9 Plus? It is in stock :)

  • Question : Note 9Sep 17, 2018

    Just to be sure that the cover here for Samsung Note 9 is the tripod style with the automatic magnet right?

    Answer : [Re] Note 9

    Hi, friend, this cover support wake up / sleep function, there is a magnect dot on flip to help you close the cover. Thanks !

    Question : [Re] Note 9

    I dun quite understand what you mean. Cos I have my note 8 in the tripod style n just want to be sure that note 9 is the same toi please see attached picture

    Answer : [Re] Note 9

    Hi ,friend, from your photo, do you mean the cover can be stand? If so, then it can support. Thanks !

  • Question : Inquiry for the item from joa****Sep 06, 2018

    Hi,

    Can pick up call or talk without opening the cover?
    Is there a software to download in order for the cover to work?

    Thanks

    Answer : [Re] Inquiry for the item from joa****

    Hi, friend, Which phone model you mean? I will check for you.

    Question : [Re] Inquiry for the item from joa****

    Hi seller,

    I was asking for Galaxy note 9. Thank you

    Answer : [Re] Inquiry for the item from joa****

    Hi, friend, support sleep/wakeup only,do not support pick up call without opening.
    Thanks !

2018 iWatch 4 !!! Apple Watch Strap case Tempered Glass Watch band for Apple Watch Series 4 3 2 1
2018 iWatch 4 !!! Apple Watch Strap case Tempered Glass Watch band for Apple Watch Series 4 3 2 1
Item Q&A
  • Question : Inquiry for the item from Lyn****Oct 21, 2018

    Hi,

    I ordered 2 straps but only received one. When would the other strap be send out? And the status has been changed to shipping delivered but i didnt receive my full order.

    Thanks!

    Answer : [Re] Inquiry for the item from Lyn****

    Dear customer,
    Sorry to hear that ! Please update the related order code for missing item, we will check if there is a second parcel for you. Also we offer free resend service after confirmed the missing, You are safe to shop with us, Please do not worry.
    Thanks !

  • Question : Inquiry for the item from ali****Oct 14, 2018

  • Question : Inquiry for the item from Rac****Oct 11, 2018

    Plating full case rose gold still have?

    Answer : [Re] Inquiry for the item from Rac****

    Hi, friend , Plating full case should be arrived one week later, please choose other design if you need it urgently. Thanks !

  • Question : Inquiry related delivery from soh****Oct 10, 2018

    Hi your page says free shipping for above 45, my total cart is 121 but you still charge me 11.89 for shipping

    Answer : [Re] Inquiry related delivery from soh****

    Hi, friend,
    You may add different page items in one cart, Could you show me a list for the items you need order? I will check if we can send discount for you :)

    Question : [Re] Inquiry related delivery from soh****

    Hi I had already placed the order. Are you able to refund the discount to my account?

    Answer : [Re] Inquiry related delivery from soh****

    Hi, friend, we have offer S$6 discount on shipping, please contact us here after get the parcel.
    Thanks !

  • Question : Inquiry related delivery from Lyn****Oct 11, 2018

    Hi, have my order been sent out? It has past the scheduled shipping date.
    Thanks!

    Answer : [Re] Inquiry related delivery from Lyn****

    Already answered inquiry. If you have another any question, please contact to us.

+View all Notice, FAQ, Q&A >>
Fitbit Charge 3 !!! Watchband Strap Screen Protector for Fitbit Charge 3 2 Band Replacement bands
Fitbit Charge 3 !!! Watchband Strap Screen Protector for Fitbit Charge 3 2 Band Replacement bands
Item Q&A
  • Question : Inquiry for the item from eil****Oct 15, 2018

    不好意思
    请问H的有没有 蓝色??
    照片只有1,2,3。

    Answer : [Re] Inquiry for the item from eil****

    您好,蓝色请选择H-#06. 谢谢!

    Question : [Re] Inquiry for the item from eil****

    thanks !!

    Answer : [Re] Inquiry for the item from eil****

    Sorry, Just got the notice from shipping team, they said the H type blue color need wait stock, any other new color you like ?

    Question : [Re] Inquiry for the item from eil****

    I can wait stock

    Answer : [Re] Inquiry for the item from eil****

    I can wait, can have estimate date? =)

    Question : [Re] Inquiry for the item from eil****

    Thank you for reply, we will check with factory for the next stock :)

  • Question : strap h blueOct 12, 2018

    Do you have strap H in blue? or periwinkle?
    Same thing is your option have more than 5 but your picture only show the colour till option 5.

    Answer : [Re] strap h blue

    I want to order 5 straps but i want to know if you have woven in blue colour.. Your strap H picture only got option 1 to 5 but below i saw blue colour. Do you have that one? Can please let me know i want to order 5 quantity to 6 quantity but i want to buy together at one go

    Question : [Re] strap h blue

    Hi, friend, we will help you check the stock and update here soon. Thanks !

  • Question : Strap C optionOct 12, 2018

    You have more colours on strap C?
    Your picture only up till option 3 .. im looking for a particular colour if you have, hope you update soon.
    Thanks /

    Answer : [Re] Strap C option

    Hi, friend, the color number is universal, please choose the color number according the photos we list in page.
    Thanks !

  • Question : strap sizeOct 02, 2018

    does it come with both S and L size? or only 1 ?

    Answer : [Re] strap size

    Hi, friend, which type you mean? We will help you check the stock. Thanks !

    Question : [Re] strap size

    Charge 3 strap B and E.

    Answer : [Re] strap size

    Yes, two size, you can choose L or S size in the last option :)

【Latest in Stock】Original Huawei MediaPad T3 7.0inch IPS Screen Tablet PC WiFi 2GB RAM 16GB ROM Quad Core Android 6.0
【Latest in Stock】Original Huawei MediaPad T3 7.0inch IPS Screen Tablet PC WiFi 2GB RAM 16GB ROM Quad Core Android 6.0
Item Q&A
  • Question : Inquiry for the item from ela****Oct 20, 2018

    Hi seller, please confirm tis model is T3 8 inch or T2 7 inch? Since you ship from china, any local warranty by Huawei shop?

    Answer : [Re] Inquiry for the item from ela****

    Hi, friend,
    It is 7inch T3 huawei tablet. Not sure if your local huawei can offer the warranty, but China Huawei can offer one year warranty :)

  • Question : Inquiry for the item from eft****Jul 21, 2018

    Just to check before ordering; is this item with LTE or just Wi-Fi only? Thanks

    Answer : [Re] Inquiry for the item from eft****

    Hi, friend, WiF only :)

    Question : [Re] Inquiry for the item from eft****

    Noted, thanks

    Answer : [Re] Inquiry for the item from eft****

    Welcome :)

  • Question : Play StoreJan 16, 2018

    Hi, I have received the tablet. Google Play Store is installed but failed to launch. Do you have any guide for this? Thank you.

    Answer : [Re] Play Store

    Hi, friend,
    Two main steps to install Google Play : 1- Root the device ; 2- Install Full Google Apps.
    For example, you need install Google Service Frame ect. If you install Google Play app only, the Google Play may can not be open, you can search more details on Google. If still other problem, please tell us here.
    Also , you can directly download apps from Huawei Store inside. Similar like Google Play, also many free apps.
    Thanks !

  • Question : Inquiry for the item from sho****Dec 30, 2017

    Does it come with warranty?

    Answer : [Re] Inquiry for the item from sho****

    Yes, it is under Huawei official warranty.
    Thanks !

  • Question : Inquiry for the item from nai****Dec 30, 2017

    Play store included?

    Answer : [Re] Inquiry for the item from nai****

    Hi, friend,
    This tablet support Google Play, but it was not installed. User need install by themselves.
    Thanks !

Magnetic Adsorption Phone Case for iPhone XS MAX XR 8 7  Huawei Nova3i P20 Pro Samusng Note 9 S9 S8
Magnetic Adsorption Phone Case for iPhone XS MAX XR 8 7 Huawei Nova3i P20 Pro Samusng Note 9 S9 S8
Item Q&A
  • Question : Inquiry for the item from sin****Oct 09, 2018

  • Question : Inquiry for the item from flu****Oct 19, 2018

    Hi. May I know if the shell edition for note 9 will have new stock coming in?

    Answer : [Re] Inquiry for the item from flu****

    Hi, friend, not sure the date, you can choose the version in stock :)

  • Question : Enquiry on iphone X caseOct 02, 2018

  • Question : Inquiry for the item from mad****Oct 12, 2018

    Hello, will there be anymore stocks for the shell edition huawei p20 case?

    Answer : [Re] Inquiry for the item from mad****

    Hi, friend, no more stock for P20 with shell design.

  • Question : ShippingOct 04, 2018

    Hi, i ordered my casing on 29/9. Just wondering as my shipping scheduled stated 2/10 and until today I've not seen any update of the status at all. Whether it has began delivering or not?

    Answer : [Re] Shipping

    Hi, friend, your order has been send out already :)

+View all Notice, FAQ, Q&A >>
Smart Mirror View Case For Huawei Honor Play P20 Pro P10 Plus Nova2 lite Mate10 OPPO R11 Leather
Smart Mirror View Case For Huawei Honor Play P20 Pro P10 Plus Nova2 lite Mate10 OPPO R11 Leather
Item Q&A
  • Question : Check On Plastic Sheet In Front & Back Of Mirror Top CoverOct 16, 2018

    Hello Seller,

    Just bought the below mentioned & need some advise on the plastic sheets in front & at the back of this
    mirror front cover.

    1. Cart No. : 121824255

    2. Order No. : 277178685

    3. Smart Mirror View Case For Huawei Honor Play P20 Pro

    4. COLOR:B Mirror case-blue voilet / Model:Huawei P20 Pro

    a. Do I need to remove both of them to use the functions mentioned in your website as I am not able
    to see any thing clearly with the plastic sheets covered.

    b. The plastic sheet at the back of this mirror front cover has a small round piece at the bottom part.
    Any purpose for this item?

    c. I find that the cover opens easily.
    Anyway to solve this issue.

    Sorry for so many questions.

    Would appreciate your advise soon.

    Have a nice day too.

    Answer : [Re] Check On Plastic Sheet In Front & Back Of Mirror Top Cover

    Hi, friend,
    The small round piece is used to stick the flip. It support same wake up and sleep function.
    Thanks !

    Question : [Re] Check On Plastic Sheet In Front & Back Of Mirror Top Cover

    Hello Seller,

    Noted on your update.

    So do I need to remove the plastic sheets on both sides of the front cover?

    Kindly advise soon.

    Have a good night too.

    Answer : [Re] Check On Plastic Sheet In Front & Back Of Mirror Top Cover

    Hello Seller,

    Any update on my previous enquiry?
    Kindly advise soon.

    Question : [Re] Check On Plastic Sheet In Front & Back Of Mirror Top Cover

    Knock, Knock,

    Anybody there?

    Answer : [Re] Check On Plastic Sheet In Front & Back Of Mirror Top Cover

    Hi, friend, if you have got the cover, you can remove the plastic film to use it, the plastic film is to help the buyer get the item in total brand new condition.
    Thank you !

    Question : [Re] Check On Plastic Sheet In Front & Back Of Mirror Top Cover

    Hello Seller,

    Thank you for your update.

    1. How about the plastic behind the front cover.
    Can I remove that too.

    2. Purpose of the small circle with the magnet at the bottom of the cover.

    Would appreciate your advise on these issues.

    Have a
    nice weekend too.

    Answer : [Re] Check On Plastic Sheet In Front & Back Of Mirror Top Cover

    Hi, friend, You can remove the film to start use the cover :)

  • Question : Inquiry for the item from reb****Aug 03, 2018

2018  MXR PRO Android 7.1 H96 MAX  Smart TV BOX RK3328 Quad Core 4G Ram 32G Rom 4K H265 KODI 17.3
2018 MXR PRO Android 7.1 H96 MAX Smart TV BOX RK3328 Quad Core 4G Ram 32G Rom 4K H265 KODI 17.3
Item Q&A
  • Question : Inquiry for the item from mac****Oct 19, 2018

    Dear seller how is the resolution for this 4GB . Currently I using 1 GB it’s suck I felt like throwing away to the dustbin. Made me piss off ..... so you can down load HK drama n german Programme during my purchase . Any further enquiry do you have a contact nos to contact you.

    Buyer

    Answer : [Re] Inquiry for the item from mac****

    Hi, friend,
    4GB RAM have faster speed than 1GB RAM. If you feel 1GB is slow, you can choose 4GB, you will get much better experience with it :)

  • Question : Inquiry for the item from jac****Aug 25, 2018

    Hi hi seller got what channel in this box??

    Answer : [Re] Inquiry for the item from jac****

    Hi, friend, this is android OS Tv box, it help to change your normal TV to a smart TV. You can get many resource free online :)

  • Question : Inquiry for the item from mac****Aug 08, 2018

    Hi seller

    About the 4GB /32GB tv box what it’s the warranty period ? If I bought item if there is any problem . Am I able to contact you ? Please advise

    Joseph

    Answer : [Re] Inquiry for the item from mac****

    Hi, friend, 6 month warranty, when you need warranty, please contact us here :)

  • Question : Inquiry for the item from Ong****May 05, 2018

  • Question : Inquiry for the item from azl****Feb 10, 2018

    Hi, does this support expandable memory?

    Answer : [Re] Inquiry for the item from azl****

    Dear Customer,
    Thank you for shopping with us , but now China is in Spring Festival holidays.
    All orders made during holidays will be send out from 23 Feb by Qxpress.
    The exchange / resend orders will be processed from 23 Feb. Please contact us in Qpost after holidays.
    Sorry for any trouble and Happy New Year !

    Question : [Re] Inquiry for the item from azl****

    You are not answering my question.
    Please read my question again.

+View all Notice, FAQ, Q&A >>
HOT Lowest Price  Cartoon Tempered Glass Screen Protector for Apple iPhone 7 8 Plus iPhone 8 X 6
HOT Lowest Price Cartoon Tempered Glass Screen Protector for Apple iPhone 7 8 Plus iPhone 8 X 6
Item Q&A
  • Question : Inquiry for the item from fan****Oct 17, 2018

  • Question : Inquiry for the item from jen****Sep 26, 2018

    Hi, like the design. But only for iPhone? Do u have screen protector for redmi note 5A?

    Answer : [Re] Inquiry for the item from jen****

    Hi, friend, we only list the model we have in stock.

  • Question : Inquiry for the item from cha****Sep 15, 2018

    Hi seller. May I know for both the tempered glass and phone case for iPhone 6 Plus 5.5 inch, can it be used for iPhone 6S plus? Is it the same or it is different? Thank you

    Answer : [Re] Inquiry for the item from cha****

    hello,it is same。

  • Question : Inquiry for the item from inn****Aug 21, 2018

    I order KFN you send me KFM
    What wrong with you ?

    Answer : [Re] Inquiry for the item from inn****

    Hi, friend ,
    Sorry to hear that ! Could you take a photo for what you have got ? We will check with our shipping team and help you solve this problem with good solution, please do not worry.
    Thank you !

  • Question : Inquiry for the item from chw****Aug 12, 2018

    Dear Seller

    I would like to reorder my item. But can I just buy the tempered glass only without the handphone cover?

    Previous item ordered Type SC-3 #H.

    Thanks you

    Answer : [Re] Inquiry for the item from chw****

    HI, friend, I will check with shipping team if they accept order for front part :)

    Question : [Re] Inquiry for the item from chw****

    Dear Seller

    Thank you. Will wait for your reply.

    Answer : [Re] Inquiry for the item from chw****

    Yes, it is half price. Please check if you need.

    Question : [Re] Inquiry for the item from chw****

    Dear Seller

    How do I order...? Please advise.

    Thanks

    Answer : [Re] Inquiry for the item from chw****

    Hi, friend, half price is S$3.3 + shippign cost S$4.9 = S$8.2
    If no problem, you can purchase in this special link, you can order 8pcs to get price S$8:
    https://www.qoo10.sg/g/439564220

    Please check attached, is that glass screen protector you need? For which phone model ?

+View all Notice, FAQ, Q&A >>
【2018 TV Box】Smart Android 7.1 TV BOX X96 mini Amlogic S912 S905W RK3328 CPU WiFi Digital Bluetooth
【2018 TV Box】Smart Android 7.1 TV BOX X96 mini Amlogic S912 S905W RK3328 CPU WiFi Digital Bluetooth
Item Q&A
  • Question : Inquiry for the item from eue****Oct 18, 2018

    Hi I would like to ask. All channels same as a starhub is avail? And is there any subscription fee?

    Answer : [Re] Inquiry for the item from eue****

    Hi, friend,
    This item is to help you watch online. Such as KODI player / Youtube ect. There are many free channels online, also a few channels need fee. You can watch many free already, you can just pay for any channel if you want. But for me, the free channesl are enougth already. Thanks !

  • Question : MXR PRO and MXR PRO PLUS and OS VersionOct 17, 2018

    Please advise what is the difference between models MXR Pro and MXR Pro Plus.

    Noted that the OS is given as Android 7.1 but it seemed that what has been received by others refer to Android 6.0.Which is the correct version.

    I would like to also purchase an airmouse. Please advise which model would be suitable and the cost.


    Thanks and regards,
    K H Tan

    Answer : [Re] MXR PRO and MXR PRO PLUS and OS Version

    Hi, friend,
    Compare with MXR Pro, MXR Pro Plus support some more function such as H.265 , 4K , HDR10 and HLG modes ect, Most other functions are the same.
    Now this two device have been upgraded to Android 7.1 already.
    Wish you like it :)

  • Question : Inquiry from Rin****Sep 27, 2018

  • Question : Inquiry for the item from sgo****Sep 15, 2018

    How does the 1 year warranty work? Lets say after 1 month from buying, there is a problem. How do i make use of the warranty? You don't even have service center in singapore.

    Answer : [Re] Inquiry for the item from sgo****

    hello ,if have problem,you can contact us,we will help you solve it。
    thank you 。

    Question : [Re] Inquiry for the item from sgo****

    So, if i were to receive a damaged or faulty or wrong item, what happens next?

    Do i have to send back the item to China using my own money for shipping for mistake from your side.

    and what if i have bought the item and after 1 months there's problem with the item? How will the warranty work then?

    Please give me a proper answer.

    Answer : [Re] Inquiry for the item from sgo****

    Hi, friend, As we explain before, when you need warranty, you can contact us here in Qpost, we will take the next step depend on your problem. We offer free warranty for any device defect. Thanks !

    Question : [Re] Inquiry for the item from sgo****

    So after i buy, if you send wrong or faulty item , then who has to pay for the delivery fee that i will send back to you?

    Answer : [Re] Inquiry for the item from sgo****

    Hi, we will bear the post for any device defect :)

    Question : [Re] Inquiry for the item from sgo****

    Alright!! I have decided to buy from you. My 1st time ordering overseas. Please don't make this a bad experience for me by sending me a wrong or faulty item.i beg u pls.

    Answer : [Re] Inquiry for the item from sgo****

    1 very important question. Will the mecool m8a pro l work with philips 32 inch non smart tv? The tv panel resolution is 1366 × 768p.

    Question : [Re] Inquiry for the item from sgo****

    Also mecool m8s pro l remote is voice controllable right?

    Answer : [Re] Inquiry for the item from sgo****

    Hi, friend, Just make sure your TV support HDMI , then it will be fit well :)

  • Question : Inquiry for the item from for****Sep 14, 2018

    Hi bro.

    No bill for monthly or yearly involve?

    How many channel they have?

    Got u-tube?

    Which box is the best?

    Isn’t lagging?

    Answer : [Re] Inquiry for the item from for****

    Hi, friend,
    This item is to help you watch online free. It also support Google Play, you can download and install any apps you like. The box with big storage and RAM have faster speed.
    Thanks !

+View all Notice, FAQ, Q&A >>
Flip Wallet PU leather case  for Poco F1 Huawei Nova 3 3i 2i P20 P20 Pro Mate 10 20 Pro Honor Play
Flip Wallet PU leather case for Poco F1 Huawei Nova 3 3i 2i P20 P20 Pro Mate 10 20 Pro Honor Play
Item Q&A
  • Question : Inquiry for the item from gek****Oct 17, 2018

  • Question : Huawei Honor PlayOct 09, 2018

  • Question : TYPE : ASep 28, 2018

    Hello Seller,

    Need to check on the magnetic issue under this model.

    Kindly advise what is this magnet for.

    Have a nice weekend too.

    Answer : [Re] TYPE : A

    Hi, friend, we have explained in your second mail for same thing :)

    Question : [Re] TYPE : A

    Hello Seller,

    Noted & thank you for your prompt reply.
    Have a nice Sunday too.

    Answer : [Re] TYPE : A

    Welcome :)

  • Question : Inquiry for the item from leo****Sep 27, 2018

    Hi what is the difference between G & H? Tks

    Answer : [Re] Inquiry for the item from leo****

    Hi, Different design on surface.

Cartoon Finger ring holder case for Huawei nova 3i 3 3e P20 P20 Pro Honor Play honor 10 P10 Plus
Cartoon Finger ring holder case for Huawei nova 3i 3 3e P20 P20 Pro Honor Play honor 10 P10 Plus
Item Q&A
  • Question : Huawei P 20 ProOct 18, 2018

    Hi, May I know which to select for P20 Pro??

    Answer : [Re] Huawei P 20 Pro

    Hi, friend, you can choose model in second option :)

Luxury Flip Clear Mirror Plating View Case Cover for OPPO R11 R11S Plus R9S R9 F1S A59 A39 A57
Luxury Flip Clear Mirror Plating View Case Cover for OPPO R11 R11S Plus R9S R9 F1S A59 A39 A57
Item Q&A
  • Question : Inquiry for the item from joa****Oct 18, 2018

    Is oppo r9s plus same as r9s? Why don't have the model r9s plus?

    Answer : [Re] Inquiry for the item from joa****

    Hi, friend, this is two different phones, we only list the model in stock. Thanks !

  • Question : Inquiry for the item from joa****Sep 19, 2018

    Why there is no oppo r9s plus cover?

    Answer : [Re] Inquiry for the item from joa****

    Hi, friend, we only list the model we have in stock, you can search R9S Plus in our homepage, we have special link for this model :)

  • Question : U have this case for OPPO R11s?May 26, 2018

    Like this case, but would like to know whether you have this case for OPPO R11s?

    Answer : [Re] U have this case for OPPO R11s?

    Yes, in stock.

    Question : [Re] U have this case for OPPO R11s?

    The phone type available for selection online is only OPPO 11 and OPPO 11 Plus. I don’t see OPPO 11s I can select when ordering. Kindly advice how to order when you say you have OPPO 11s in stock.

    Answer : [Re] U have this case for OPPO R11s?

    Hi, friend, Just update it, please check again.

  • Question : Inquiry for the item from dil****Dec 29, 2017

    Hi for this phone cover does it the oppo r11 cover fit a oppo r11s? Would like to confirm before buying, thanks

    Answer : [Re] Inquiry for the item from dil****

    Hi, R11 and R11S use different case, please choose the correct phone model you need.
    Thanks !

  • Question : Inquiry for the item from uni****Sep 22, 2017

    Hi, will the casing for oppo r9 plus fit a r9s plus hand phone?

    Answer : [Re] Inquiry for the item from uni****

    Hi, friend, we will help you check it and get back to you here soon. Thanks !

+View all Notice, FAQ, Q&A >>
Flip Case For Samsung J4 J6 J8 2018 Stand Leather Clear View Mirror Cover For Galaxy A9 Star lite A5
Flip Case For Samsung J4 J6 J8 2018 Stand Leather Clear View Mirror Cover For Galaxy A9 Star lite A5
Item Q&A
  • Question : Inquiry for the item from Che****Oct 18, 2018

    Do you accept PayPal payment?

    Answer : [Re] Inquiry for the item from Che****

    Yes, you can choose PayPal when you finish payment.

  • Question : Inquiry for the item from Che****Oct 06, 2018

    Hi, does note 9 come with the intelligent sensor? The surrounded Material make by silicone or plastic?

    Answer : [Re] Inquiry for the item from Che****

    Hi, friend, support smart wake/sleep. The inner sorrounded material is made by hard pc (to help use as stand) with soft pad inside , safe to protect your phone :)

    Question : [Re] Inquiry for the item from Che****

    Thanks.

    Answer : [Re] Inquiry for the item from Che****

    Welcome :)

  • Question : ReferenceOct 04, 2018

    Do you have a image of A8 star so I can check that and order

    Answer : [Re] Reference

    Hi, friend, just choose the model you need, we will help you match and send the correct design :)

  • Question : Samsung J4 (2018) flip caseSep 04, 2018

    Hi seller, is the flip case for Samsung J4 (2018) 欧版 suitable for Singapore J4(2018)version ?

    Answer : [Re] Samsung J4 (2018) flip case

    Yes, there is only one J4 2018 available now, so it can fit your phone.

  • Question : Sensor functionAug 23, 2018