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Q & A Lists
Item Question & Answer
2017 Oneplus 3t Oneplus 3 New Arrival OnePlus 3 Case Cover Tempered Glass Matte Protective Plastic Back Cover Phone Cases Aluminum Metal Hard Back Cover OnePlus 3 Hard Case One Plus 3 Shell 5.5
2017 Oneplus 3t Oneplus 3 New Arrival OnePlus 3 Case Cover Tempered Glass Matte Protective Plastic Back Cover Phone Cases Aluminum Metal Hard Back Cover OnePlus 3 Hard Case One Plus 3 Shell 5.5
Item Q&A
  • Question : Broken casing?May 24, 2018

  • Question : 107664958Jan 07, 2017

    Hi can i check on the delivery status of my order 107664958? It has been more than 1 week at the dispatch center already.

    Answer : [Re] 107664958

    Hi, friend

    Sorry to hear that ! We have reported your problem to shipping team and ask them check the shipping info for this order. please do not worry.

    Best Regards,
    Finer

  • Question : Tempered glassDec 14, 2016

    May I know the tempered glass screen protector is for oneplus 2 or oneplus 3?

    Answer : [Re] Tempered glass

    oneplus 3

    Question : [Re] Tempered glass

    ok. thanks

    Answer : [Re] Tempered glass

    Welcome.

  • Question : Full coverage?Jul 16, 2016

    Is your screen protector the full coverage version?

    Answer : [Re] Full coverage?

    Hi, friend, which type you mean ?

    Question : [Re] Full coverage?

    The type that covers the whole screen and the curved sides

    Answer : [Re] Full coverage?

    Hi, friend, better show a screenshot, Thanks !

  • Question : Oneplus3 CaseAug 03, 2016

    With regard to the type I case, is it as thick as the camera lens? will it be leveled with the camera?

    Answer : [Re] Oneplus3 Case

    Hi, friend, Type I case is not enough stock now.

+View all Notice, FAQ, Q&A >>
【UPGRADE】Android 7.1 TV BOX X96 mini X96 TX3 MXQ Pro Amlogic S905x Quad Core Android 6.0 2GB/16GB
【UPGRADE】Android 7.1 TV BOX X96 mini X96 TX3 MXQ Pro Amlogic S905x Quad Core Android 6.0 2GB/16GB
Item Q&A
  • Question : Inquiry for the item from kar****May 24, 2018

  • Question : 维修问题May 22, 2018

  • Question : Inquiry for the item from 963****May 05, 2018

    Hi which box has the fastest ram?

    Answer : [Re] Inquiry for the item from 963****

    Hi, friend, X96 Mini and TX3 Mini are good choice.
    If you want bigger RAM, please open this link:

    https://www.qoo10.sg/g/611325785

  • Question : Inquiry for the item from Ong****May 04, 2018

  • Question : Inquiry for the item from bry****May 02, 2018

+View all Notice, FAQ, Q&A >>
NEW For Garmin Forerunner 220/230/235/620/630/935 Soft Silicone Strap Bracelet Replacement Wristband
NEW For Garmin Forerunner 220/230/235/620/630/935 Soft Silicone Strap Bracelet Replacement Wristband
Item Q&A
  • Question : Inquiry for the item from rlj****May 22, 2018

    Wrong item received .please advise how to exchange?

    Answer : [Re] Inquiry for the item from rlj****

    Sorry to hear that, Could you update your order code here, we will help you check it.
    Thanks !

    Question : [Re] Inquiry for the item from rlj****

    My cart number is 118779007

    Answer : [Re] Inquiry for the item from rlj****

    Hi, friend,
    Sorry for the trouble, we have reported your problem to shipping team, we will help you solve this problem, please do not worry.

    Question : [Re] Inquiry for the item from rlj****

    Order number 256326486. I ordered colour 1 and 2 but i received 1 and 3 instead

    Answer : [Re] Inquiry for the item from rlj****

    Hi, friend, can we help you exchange the wrong color one ?
    Or if you have new orders in coming days soon, we can ask shipping team send you a new #2 color.
    Thanks !

    Question : [Re] Inquiry for the item from rlj****

    I would like to exchange the wrong colour one. Kindly advise how it can be done

    Answer : [Re] Inquiry for the item from rlj****

    Hi,friend, Here is our after-sale department address :
    Contact Name: Xiaowei Guan
    Address Line : Futian, Huaqiangbei, LanGuang Road,402 Dong, ZhongLianDaSha 314
    City: Shenzhen
    State: GuangDong
    Country: China
    Postal Code: 518000
    Phone Number: 13723479181
    You can return to this address for exchange.
    Thanks !

    Question : [Re] Inquiry for the item from rlj****

    I have to pay for the return ?

    Answer : [Re] Inquiry for the item from rlj****

    I have received a wrong item thus i think its really unfair for me to pay for the exchange. This is not what i ordered.

iPad Pro 10.5  12.9 2017 New iPad 2 in 1 Removable wireless Bluetooth Keyboard + PU Leather Case
iPad Pro 10.5 12.9 2017 New iPad 2 in 1 Removable wireless Bluetooth Keyboard + PU Leather Case
Item Q&A
  • Question : Inquiry for the item from cin****May 24, 2018

    Where is "IOS System Slideshow key" on the keyboard please?

    Answer : [Re] Inquiry for the item from cin****

    Hi, friend, which type you mean ?

    Question : [Re] Inquiry for the item from cin****

    Hi, it is TYPE:PU-Pink / Model:iPad Pro 10.5

  • Question : Ipad Pro 12.9 first generation (2015) model?Apr 10, 2018

    Will it work with Ipad Pro 12.9 first generation (2015) model?

    Answer : [Re] Ipad Pro 12.9 first generation (2015) model?

    Sorry, 12.9inch version shortly no stock now.

  • Question : Inquiry for the item from des****Apr 05, 2018

    Can the keyboard cover
    be use on new ipad 9.7 2018 model?

    Answer : [Re] Inquiry for the item from des****

    Dear customer,
    We have got your mail and ready to help you here. If your problem still have not been solved in this order, please reply this mail and tell us the your question in short, we will reply with solution.
    If you have already got our reply in other mails, please ignore this message.
    Thank you !

  • Question : Inquiry for the item from fio****Mar 22, 2018

    Can I move the key board with the cover and iPad together? Or I do i need to remove the key board before covering it?
    Do I need to charge the keyboard?

    Answer : [Re] Inquiry for the item from fio****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from fio****Mar 22, 2018

    Can I move the key board with the cover and iPad together? Or I do i need to remove the key board before covering it?
    Do I need to charge the keyboard?

    Answer : [Re] Inquiry for the item from fio****

    Hi, friend, keyboard can be removed, you can check our photos.
    It is bluetooth keyboard, you need charge it when no power.
    Thanks !

+View all Notice, FAQ, Q&A >>
[Cut Logo] Super sale  New Hard matte Case Cover for Macbook Retina 12inch  Macbook Air 11 13 Pro 13 15 Retina 13 15 Protector for 11.6 13.3 15.4 inch
[Cut Logo] Super sale New Hard matte Case Cover for Macbook Retina 12inch Macbook Air 11 13 Pro 13 15 Retina 13 15 Protector for 11.6 13.3 15.4 inch
Item Q&A
  • Question : Inquiry related cancel and refund from smu****May 03, 2018

  • Question : Macbook Air CaseJan 26, 2018

    Hello!

    Does this fit 13.3 inch Macbook Air 2017 Model?
    MQD32xx/A

    Answer : [Re] Macbook Air Case

    Hi, friend, please tell us your Mac model name , such as A1208 ect.

  • Question : [About Item] Related InquiriesDec 03, 2016

    Hi seller
    I like to check champion gold for MacBook pro with retina 13 inch got cut out logo?
    Stock still available?
    Thanks

    Answer : [Re] [About Item] Related Inquiries

    yes.

    Question : [Re] [About Item] Related Inquiries

    Hi Seller
    can i check Macbook pro and Macbook pro with retina the casing is it the same? if not what is the differences between them. Thanks

    Answer : [Re] [About Item] Related Inquiries

    they are different model,the case is fit one model, so ,if you want to purchase,you have to make clean what model about your macbook.

  • Question : Wrong itemAug 23, 2016

    Hi just received my item after 3 weeks but the item delivered was wrong. I ordered number 8; the black cover with the logo. But what came to me was a black cover without the logo.

    Please rectify the wrong delivery. Am waiting to hear from you. Thank you.

    Answer : [Re] Wrong item

    Hi,friend,
    Sorry to hear that. We should can help you exchange a right one, But it will spend long time and extra cost as we locate in China. Can we directly add you a new one at free in any of your next purchase?

    Question : [Re] Wrong item

    Hi

    I'm sorry but what do you mean extra cost?? Even if it comes at an additional cost to you, I would like to highlight that I did not make the mistake of ordering the wrong purchase; you made the mistake of shipping the wrong item to me. I believe it is only right and ethical that you rectify your mistake by exchanging the wrong shipment with the right order. Moreover, I will not be purchasing anything any time soon. I would appreciate if you could right this wrong order. Of course, I refuse to foot any additional costs or shipment following this wrong order; the mistake at hand wasn't made by me.

    Am waiting to hear a positive reply soon. Thank you.

    Answer : [Re] Wrong item

    Hi,friend,
    sorry to hear that, we will resend the right one to you .
    Thanks

    Question : [Re] Wrong item

    Hi

    Okay, thanks.

    Answer : [Re] Wrong item

    OK

  • Question : Which one to choose ?Feb 23, 2016

    hi.

    Which case to choose for the NEW Macbook 12-inch part number MK4N2LL/A ?

    Br,
    Ong

    Answer : [Re] Which one to choose ?

    Hi, it is "Macbook 12inch"

+View all Notice, FAQ, Q&A >>
2018 MXR PRO Android 7.1 H96 MAX A95X Smart TV BOX RK3328 Quad Core 4GB 32GB 4K H265 KODI
2018 MXR PRO Android 7.1 H96 MAX A95X Smart TV BOX RK3328 Quad Core 4GB 32GB 4K H265 KODI
Item Q&A
  • Question : CPU of A95X proMay 22, 2018

    Urgent! What is the CPU of the A95X pro tv box?

    Answer : [Re] CPU of A95X pro

    Hi, friend,
    Amlogic S905W CPU, 1.5GHz quad-core ARM Cortex-A53 processor

    Question : [Re] CPU of A95X pro

    The title of your sales page include the A95X pro under the RK3328 CPU. I had cancelled the order with Mr Ameer of Qoo10 Singapore. Please cancel my order No. 118952815. Thank you

    Answer : [Re] CPU of A95X pro

    Hi, friend,
    Please check our page. We listed 3 models there. So the title include info for 3 different items.
    If the A95X Pro is not the one you need, you can contact us for return after you get it.
    According to your order details. You parcel has been left 2days ago. Both us or Qoo10 can not stop it anymore.
    Thanks !

  • Question : Inquiry for the item from win****May 23, 2018

    Can watch live channels?

    Answer : [Re] Inquiry for the item from win****

    Yes, Watch online free.

    Question : [Re] Inquiry for the item from win****

    Can watch other countries live channels like those in the StarHub box?

    Answer : [Re] Inquiry for the item from win****

    Hi, friend, not sure for the other countries live channels you mention, If you can find that apps in Google Play, then you can install it in this TV Box.
    Thanks !

  • Question : CPU of A95X proMay 22, 2018

    Pl let me know about the A95X pro!

    Answer : [Re] CPU of A95X pro

    Hi, friend,

    Main Features
    ● Android 7.1 OS for fast and stable running
    ● Voice remote control for hand free operation
    ● HEVC H.265 decode format, saving half bandwidth
    ● Amlogic S905W CPU, 1.5GHz quad-core ARM Cortex-A53 processor
    ● Support 4K Ultra HD resolution
    ● Mali-450 GPU
    ● 2.4GHz WiFi
    ● 2G DDR3 RAM + 16G ROM

Best Gift-thicker glass medicine or health pot glass pot split insulation automatic electric kettle boiling teapot Genuine
Best Gift-thicker glass medicine or health pot glass pot split insulation automatic electric kettle boiling teapot Genuine
Item Q&A
  • Question : Inquiry for the item from bea****May 14, 2018

    Hi, I have make a note that I would like to order 1 full set glass kettle plus another extra glass kettle. However, seller did not take note and still deliver 2 full sets of kettle.

    Would like to know if want to return how much can I received ?

    Answer : [Re] Inquiry for the item from bea****

    Hi, friend, Please keep in touch with us in your first mail. People there will help you on this.
    Thanks !

    Question : [Re] Inquiry for the item from bea****

    Hi, any update?

    Answer : [Re] Inquiry for the item from bea****

    Hi, friend, do you mean you want return one dock for partial refund ?

    Question : [Re] Inquiry for the item from bea****

    Yes. Can I know how to return it and how much I can received ?

    Answer : [Re] Inquiry for the item from bea****

    Hi, friend,
    Our address locate in China, the different price to cut the dock is about S$16.
    Thanks !

    Question : [Re] Inquiry for the item from bea****

    Does it means that q express will come collect and will refund 16 dollars net off any delivery fee?

    Answer : [Re] Inquiry for the item from bea****

    Does it means that q express will come collect and will refund 16 dollars net off any delivery fee?

    Question : [Re] Inquiry for the item from bea****

    Dear customer,
    Your inquiry will soon be confirmed and answered by the seller.
    Thanks & Best regards.
    (P.S. The information is also sent to the seller to meditate this case.)

    Answer : [Re] Inquiry for the item from bea****

    I couldn’t get you . You mean you are not seller ?

  • Question : Inquiry for the item from bea****Apr 23, 2018

    Do you sell the kettle itself?

    Answer : [Re] Inquiry for the item from bea****

    Yes, but please make sure it is correct model you need.

    Question : [Re] Inquiry for the item from bea****

    If I want to buy 2 kettles plus one platform only. How to make odea order?

    Answer : [Re] Inquiry for the item from bea****

    Hi, friend, please tell us the model you like , we will creat special link for you.

    Question : [Re] Inquiry for the item from bea****

    DQ801 yellow

    Answer : [Re] Inquiry for the item from bea****

    Hi, friend, we have got your order for 2pcs, If you still need extra dock or the glass bottle, please contact us here.

    Question : [Re] Inquiry for the item from bea****

    Anyway to change the order to 1 full set and one without the dock ? And would like to know the price without dock. Thank

    Answer : [Re] Inquiry for the item from bea****

    Hi, friend, without dock, the price will be S$21 cut. Please check if you want 2 full or one full set + glass bottle only.
    Thanks !

    Question : [Re] Inquiry for the item from bea****

    One full and another glass bottle only . Thank you

    Answer : [Re] Inquiry for the item from bea****

    Dear Customer,

    China just have the Labour Day holidays, we have started to work today. Order made during holidays will be send out today by Qxpress.
    Any question for orders, please directly reply this mail, we will help you solve it.
    (If you have got our reply from different mail, please ignore this message.)

    Best Regards,
    Finer

    Question : [Re] Inquiry for the item from bea****

    Hi, I’m yet to received the parcel.
    Could you please check?

    Answer : [Re] Inquiry for the item from bea****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from bea****Apr 23, 2018

    Hi, how to select the item if want to buy the kettle only?

    Answer : [Re] Inquiry for the item from bea****

    Hi, we can creat special link for you, Before this, please tell us your model.

  • Question : Inquiry for the item from pri****Apr 20, 2018

    Hi seller
    May I know which model is more suitable to cook dessert and soup ?

    Answer : [Re] Inquiry for the item from pri****

    Hi, friend, each item is good to cook, But they have different design / power rate / capacity ect. You can check the details in the version and choose the best one you like.
    Thanks !

  • Question : Inquiry for the item from sm_****Mar 17, 2018

    Will provide english manual?

    Answer : [Re] Inquiry for the item from sm_****

    Sorry, only Chinese manual, but easy to use. Simple button there.

+View all Notice, FAQ, Q&A >>
2018 OPPO iPhone Samsung Wallet cover case for OPPO R11S R11 Samsung Note 8 iPhoneX 8 7
2018 OPPO iPhone Samsung Wallet cover case for OPPO R11S R11 Samsung Note 8 iPhoneX 8 7
Item Q&A
  • Question : RE:Missing of 1 itemMay 08, 2018

    Hi,

    I ordered 2 iphone 8 Plus wallet cover case and received only A4 Dark blue . Can you please check and send me I4 Silver to me.

    Thank you.

    Answer : [Re] RE:Missing of 1 item

    Hi, friend,
    Could you update your order code here? I will check if shipping team send in two parcels.
    Thanks !

    Question : [Re] RE:Missing of 1 item

    Hi,

    Sorry for the late reply. Here it is and please kindly check for me.

    Order No: 255023325
    Type: I4 Silver

    Thank you

    Answer : [Re] RE:Missing of 1 item

    Hi, friend,
    Thank you for update, we have asked shipping team resend you another new parcel today, you should can get it in next week.
    Thanks !

    Question : [Re] RE:Missing of 1 item

    Hi,

    Thank you checking it out and resending the item to me again.
    Very much appreciate your expedited help.

    Thank you.

    Answer : [Re] RE:Missing of 1 item

    Welcome, wish you can get the new parcel soon :)

  • Question : Inquiry related delivery from bra****Apr 09, 2018

    Hi. Appreciate your end to assist on mentioned issue.

    SGP131694391. Parcel status was not updated since 4/4. Kindly assist to check and advice.

    Answer : [Re] Inquiry related delivery from bra****

    Hi. Pls advice.

    Question : [Re] Inquiry related delivery from bra****

    Yes, it is abnormal, we have complained to Qxpress already, we will help you get it soon. Please do not worry, we take the risk during shipping.

    Answer : [Re] Inquiry related delivery from bra****

    Hi. Kindly provide the latest update. Else pls cancel and refund me. I paid for Qxpress delivery. But my parcel is being delay so much. Pls revert urgently. Tks.

    Question : [Re] Inquiry related delivery from bra****

    Hi, friend,
    We have complain to Qxpress yesterday already, we will update here for any next update. Please do not worry.

    Answer : [Re] Inquiry related delivery from bra****

    Hi dear.
    Thanks for your prompt reply. But i need you to understand in my point of view as well. I needed the cover urgently thats why i placed the order and willing to pay so much for the delivery. But till date, there's no update on the status. I've seen others receiving their item. Thus, this is very unfair. I sincerely hope your end can refund me on this order. So i can make a 2nd purchase. I need the cover urgently and by looking now i dont even think the cover can rch me anytime soon. Pls look into this matter srsly. This delay is too much. From purchase on 2/4. Item sent out on 4/4. All the way till today 11/4.

    Question : [Re] Inquiry related delivery from bra****

    Hi, friend,
    I did push Qxpress everyday. Please check if you have got it. Thanks !

  • Question : Full tempered glass compatible casing?Jan 14, 2018

    If I buy casing F for Samsung S8, can I use it with full cover tempered glass?

    Answer : [Re] Full tempered glass compatible casing?

    yes, wish you like it,

Gameboy Games Built in Ultra Slim Protective Phone Case 3D With Tetris Games For iPhone 8 7 6 6s
Gameboy Games Built in Ultra Slim Protective Phone Case 3D With Tetris Games For iPhone 8 7 6 6s
Item Q&A
  • Question : Inquiry for the item from luv****May 22, 2018

    How to play? Don’t hv guide?

    Answer : [Re] Inquiry for the item from luv****

    Hi, friend,
    It has battery inside. When you get it, install the battery and press the power button, you can start to play with it, easy and funny.
    Wish you like it.

  • Question : Inquiry from luv****Mar 23, 2018

    Hihi... there are 2 game boy cases not delivered for iPhone 6 (1black 1white). Attached photo is the item I received. Pls send the outstanding item.

    Answer : [Re] Inquiry from luv****

    Dear customer,
    Your inquiry will soon be confirmed and answered by the seller.
    Thanks & Best regards.
    (P.S. The information is also sent to the seller to meditate this case.)

    Question : [Re] Inquiry from luv****

    Any update on the missing items? When they will be delievered? Pls advise.

    Answer : [Re] Inquiry from luv****

    Hi, friend, please tell us the order code, we will help you update the second parcel tracking info. Thanks !

    Question : [Re] Inquiry from luv****

    117172950

    Answer : [Re] Inquiry from luv****

    117172950

    Question : [Re] Inquiry from luv****

    Dear customer,
    We have got your mail and ready to help you here. If your problem still have not been solved in this order, please reply this mail and tell us the your question in short, we will reply with solution.
    If you have already got our reply in other mails, please ignore this message.
    Thank you !

    Answer : [Re] Inquiry from luv****

    Hihi... any update on my missing item & pls advise when they will be sent to me

    Question : [Re] Inquiry from luv****

    Hihi... any update on my missing item & pls advice when they will be sent to me

    Answer : [Re] Inquiry from luv****

    Dear Customer,

    China just have the Labour Day holidays, we have started to work today. Order made during holidays will be send out today by Qxpress.
    Any question for orders, please directly reply this mail, we will help you solve it.
    (If you have got our reply from different mail, please ignore this message.)

    Best Regards,
    Finer

    Question : [Re] Inquiry from luv****

    Pls advise when my missing item to be delivered?

    Answer : [Re] Inquiry from luv****

    Hi, friend, new parcel has been resend by Qxpress, you should can get it in coming days soon.
    Thanks !

  • Question : Inquiry for the item from Aio****Mar 22, 2018

    I ordered 2 cases (iphone x and iphone 8) but i only received 1. Please send me the other one for the iphone x.

    Answer : [Re] Inquiry for the item from Aio****

    Hi, friend, please tell us the order code you have not got, we will ask shipping team resend it.

    Question : [Re] Inquiry for the item from Aio****

    Order number 248464651 for iphone x

    Answer : [Re] Inquiry for the item from Aio****

    Dear customer,
    Your inquiry will soon be confirmed and answered by the seller.
    Thanks & Best regards.
    (P.S. The information is also sent to the seller to meditate this case.)

    Question : [Re] Inquiry for the item from Aio****

    I still have not received the one for the iphone 8. When are you shipping this? I ordered 2 items, only one was delivered.

    Answer : [Re] Inquiry for the item from Aio****

    Hi, friend, Just check for you , the black case for iPhoneX has been resend already, you should can get it in this week soon.

  • Question : 配送関連ais****様のお問合せです。Mar 13, 2018

  • Question : Inquiry for the item from wee****Mar 09, 2018

    Hi seller, it has been a week since 02 March 18, the status is still under schedule delivery on 06 March 18, but till now 09March 18, status remain the same, may I know where is my item?

    Answer : [Re] Inquiry for the item from wee****

    Hi, friend, shipping after CNY holidays get a little delay than normal, Your parcel has been send out already, we will call Qxpress help you get it faster, please do not worry.

    Question : [Re] Inquiry for the item from wee****

    Irresponsible Seller, delay for 2-3 weeks after purchase, and after a numerous of inquiries about my item without updating the status of my item and empty promise of checking with delivery company for my item, but yet end up with a cancellation and refund.. Disappointed

    Answer : [Re] Inquiry for the item from wee****

    Sorry, friend, system will refund for the orders have not completed after limited days.

+View all Notice, FAQ, Q&A >>
New for Samsung Galaxy S8 S8 Plus Pl Ultra thin series forst cover cUltra Thin Slim Matte Protective
New for Samsung Galaxy S8 S8 Plus Pl Ultra thin series forst cover cUltra Thin Slim Matte Protective
Item Q&A
  • Question : Inquiry related delivery from ray****May 05, 2018

    Hi, will you be sending out my blue case?

    Answer : [Re] Inquiry related delivery from ray****

    Hi, friend,
    Is there any order you have not got ? Please update the order code? We will help you check the resend info.
    Thanks!

    Question : [Re] Inquiry related delivery from ray****

    Order: 254330297

    Hi, yes. There is one case that wasn't in stock as mentioned by the letter you enclosed in the box.

    Answer : [Re] Inquiry related delivery from ray****

    Ok, we will ask shipping team resend this order for you : 254330297

    Question : [Re] Inquiry related delivery from ray****

    Hi, it's been 11 days since your reply but have still not received it.

    Answer : [Re] Inquiry related delivery from ray****

    Sorry, shipping team said the S8 darkblue case still wait stock. Please check attached. Do you accept this new case? Similar color and fashion/simple design.
    Thanks !

    Question : [Re] Inquiry related delivery from ray****

    Ok. It's also a thin case yes?

    Answer : [Re] Inquiry related delivery from ray****

    Yes, thin case and nice design, then we will ask shipping team send you this one.
    Nice day !

  • Question : still not receive items for more than 10days now!!!Nov 01, 2017

    Dear Seller,

    My order nbr is 232279717. I placed order since 23-Oct and its then into Nov and i hv still yet to receive the items i hv ordered!! We paid shipping via Qxpress and yet the delivery is taking weeks which is not acceptable! Pls check and advices the delivery immediately and when will i be receiving the item on hand?!

    Answer : [Re] still not receive items for more than 10days now!!!

    Hi, friend, we have reported your problem to Qxpress already and ask them deliver it fast, you should can get it in coming days soon.
    Please do not worry.

  • Question : Inquiry for the item from lar****Oct 07, 2017

2018 QCY T1 PRO TWS Bluetooth Earphones Built-in Mic Wireless Headsets Touch Control Sports Earbuds
2018 QCY T1 PRO TWS Bluetooth Earphones Built-in Mic Wireless Headsets Touch Control Sports Earbuds
Item Q&A
  • Question : Inquiry for the item from law****May 22, 2018

    Do i charge the box while the pods are in? Or put them out while charging?

    Answer : [Re] Inquiry for the item from law****

    Hi, friend, both ok. You can charge the box only if you want.

OPPO A37 Casing 3D Stereo Relief case Ultra Thin Plating Soft TPU wallet case Armor case full tempered Glass Screen Protector for OPPO A37 OPPO R9S OPPO
OPPO A37 Casing 3D Stereo Relief case Ultra Thin Plating Soft TPU wallet case Armor case full tempered Glass Screen Protector for OPPO A37 OPPO R9S OPPO
Item Q&A
  • Question : Inquiry for the item from jes****May 22, 2018

    Hi seller, I've order F1, in gold but F4 in black was sent to me instead. Could you please arrange for the cover to be exchanged. Please see attached image for your reference.

    Answer : [Re] Inquiry for the item from jes****

    Btw, below are my order information

    Cart no. : 118756321
    Order no. : 256189080

    Question : [Re] Inquiry for the item from jes****

    Sorry, friend,
    We did send you mail to inform the gold color out of stock, only black in stock. But no reply after days waiting, Meanwhile Qoo10 push us do not delay on shipping. Then we send the black instead, but same brand and you can check the case have good quality. Please check if you can accept this one.
    Thanks !

  • Question : Inquiry for the item from sij****Apr 08, 2018

  • Question : request for quick deliveryFeb 14, 2018

  • Question : Inquiry for the item from sta****Sep 07, 2017

    Can fit on A37F model? Thanks

    Answer : [Re] Inquiry for the item from sta****

    Yes, A37F belong to A37
    Thanks !

2018 New For Fitbit Versa Fitbit  Alta HR Charge 2 Leather Strap for Fitbit Versa New Sports Strap
2018 New For Fitbit Versa Fitbit Alta HR Charge 2 Leather Strap for Fitbit Versa New Sports Strap
Item Q&A
  • Question : Fitbit Versa TPU caseMay 21, 2018

    Hi, after adding the TPU case, the watch will be thicker. Can the watch still fit and charge with the original charger. Or need to buy your aftermarket charger?

    Answer : [Re] Fitbit Versa TPU case

    Dear customer,
    Your inquiry will soon be confirmed and answered by the seller.
    Thanks & Best regards.
    (P.S. The information is also sent to the seller to meditate this case.)

  • Question : Missing Item & Spoil ScreenprotecterApr 19, 2018

    Hi Finer,
    1) I have missing item from my Fitbit Versa Band that i purchased. The item that is missing is 252807822.
    In total should have 4 items but recieved only 3 items.

    (2018 New For Fitbit Versa Fitbit Alta HR Charge 2 Leather Strap for Fitbit Versa New Sports Strap
    TYPE:E / Model:fitbit versa(+S$5.68)
    Number:3 / Size:S size)

    2) For the Fitbit Versa screen protector there also issues with lousy/damage surface when i applied finish.

    I have attached screenshot of what i purchased and what i recieved. Please take a look and get back to me. Thx

    Answer : [Re] Missing Item & Spoil Screenprotecter

    Photo of Lousy/Damaged Fitbit Versa screen protector

    Question : [Re] Missing Item & Spoil Screenprotecter

    Missing Item from the box

    Answer : [Re] Missing Item & Spoil Screenprotecter

    252807822
    ----------------------
    Hi, friend,
    Just check for you, you should have not got this order #252807822. We will resend for you.
    For the screen protector, we have got your photo, it is full of bubble and dust , that means you have not clear well your watch screen before stick the screen protector. We will resend a new screen protector with your second parcel, but please notice it is not quality problem. Remember clear the dust under LED light before use screen protector.
    Nice day !

    Question : [Re] Missing Item & Spoil Screenprotecter

    Thx for the update, when will you be sending out the items?

    Answer : [Re] Missing Item & Spoil Screenprotecter

    Hi, friend, new parcel has been send out in the end of April, you can wait for your new parcel. Thanks !

  • Question : Inquiry for the item from air****Apr 26, 2018

  • Question : Inquiry for the item from cha****Apr 14, 2018

  • Question : L series can adjust size?Apr 10, 2018

+View all Notice, FAQ, Q&A >>
Have Logo Original Official Silicone Case For iPhone X  8 7 Plus For Samsung S9 S9 Plus S8 Note8
Have Logo Original Official Silicone Case For iPhone X 8 7 Plus For Samsung S9 S9 Plus S8 Note8
Item Q&A
  • Question : Picture & StockMay 21, 2018

    Hi, can you send me a real life picture of iPhone 7 Plus, J Color.
    Thank you.

    Answer : [Re] Picture & Stock

    Item :
    color : J / Model : iPhone7 Plus 5.5inch

    Question : [Re] Picture & Stock

    Dear customer,
    Your inquiry will soon be confirmed and answered by the seller.
    Thanks & Best regards.
    (P.S. The information is also sent to the seller to meditate this case.)

★Xiaomi Case★ Lowest Price Tempered Glass leather case for xiaomi max remiNote 4 4X 4a Mi 6 4A Note
★Xiaomi Case★ Lowest Price Tempered Glass leather case for xiaomi max remiNote 4 4X 4a Mi 6 4A Note
Item Q&A
  • Question : Xiaomi Redmi 5PlusMay 21, 2018

    Hi, what are the covers for Redmi 5Plus? Thank you

    Answer : [Re] Xiaomi Redmi 5Plus

    Hi, friend, please choose here :
    https://www.qoo10.sg/g/578919556

  • Question : Inquiry for the item from hum****Mar 27, 2018

    Hi, I did ordered 2 items but receive only 1. Please clarify soonest.

    Answer : [Re] Inquiry for the item from hum****

    Dear customer,
    Sorry to hear that ! Please tell us the order code for missing item, we will offer free resend service after confirmed, You are safe to shop with us, Please do not worry.
    Thanks !

    Question : [Re] Inquiry for the item from hum****

    Attached with order no.

    Answer : [Re] Inquiry for the item from hum****

    Hi, friend, please check attached, is that one you have not got ?

    Question : [Re] Inquiry for the item from hum****

    Yes.. Not yet

    Answer : [Re] Inquiry for the item from hum****

    Hi, friend,
    This one still wait stock. Could you offer some different choice? Or can we resend another similar one ? Fashion design.

    Question : [Re] Inquiry for the item from hum****

    No. 15

    Answer : [Re] Inquiry for the item from hum****

    Ok, Just report your new choice to shipping team. Thanks !

    Question : [Re] Inquiry for the item from hum****

    Hi, still waiting for the item..

    Answer : [Re] Inquiry for the item from hum****

    Hi, friend, Could you update your order code here, I will help you check the resend info.
    Thanks !

    Question : [Re] Inquiry for the item from hum****

    Order No. 250606103

    Answer : [Re] Inquiry for the item from hum****

    Dear customer,
    Your inquiry will soon be confirmed and answered by the seller.
    Thanks & Best regards.
    (P.S. The information is also sent to the seller to meditate this case.)

    Question : [Re] Inquiry for the item from hum****

    Any latest update?

    Answer : [Re] Inquiry for the item from hum****

    Hi, friend, The #5 still wait stock, any second choice ?

    Question : [Re] Inquiry for the item from hum****

    Mentioned on early message that I've chose the #15.. Please refer to earlier message. I am still waiting.

    Answer : [Re] Inquiry for the item from hum****

    OK, we will ask shipping team arrange new parcel for that one.

    Question : [Re] Inquiry for the item from hum****

    How long should I wait?

    Answer : [Re] Inquiry for the item from hum****

    Hi, friend, please wait until this week. Wish you can get it soon.

  • Question : Inquiry for the item from eex****Apr 18, 2018

    请问哪一款硬壳适合小米Max。

    Answer : [Re] Inquiry for the item from eex****

    您好,A / C / T / P 都符合您的需求,请参考。谢谢!

  • Question : Xiaomi Max 6.44Mar 24, 2018

    Dear Seller

    I need to buy the screen protector for xiaomi max 6.44 urgently.
    Can you advise which option should I choose - Xiaomi Max or Xiaomi Mi 6?

    Answer : [Re] Xiaomi Max 6.44

    Hi, friend,
    Xiaomi Max / Xiaomi Max2 / Xiaomi 6 --- these are 3 different phones, please choose your correct phone model before place order. Thanks !

    Question : [Re] Xiaomi Max 6.44

    Ok thanks

    Answer : [Re] Xiaomi Max 6.44

    Welcome

  • Question : Inquiry for the item from hum****Mar 20, 2018

+View all Notice, FAQ, Q&A >>
Rechargeable Built-in Lithium Battery USB Air Humidifier with Colorful LED Mood Lamp Ultrasonic
Rechargeable Built-in Lithium Battery USB Air Humidifier with Colorful LED Mood Lamp Ultrasonic
Item Q&A
  • Question : Inquiry for the item from twk****May 20, 2018

  • Question : Inquiry for the item from lot****Feb 28, 2018

    For both your type A & type B humidifier, can add essential oil?

    Thanks.

    Answer : [Re] Inquiry for the item from lot****

    Dear Customer,
    All orders have been send to Qxpress already, some have been updated with tracking info, some may updated from Mon (shipping speed after CNY holidays get 1-2days delay than normal), You should can get your parcel in time soon.
    If any question on shipping or delivered parcels, please feel free to contact us here. We will reply within 24hrs.
    Thank you !

  • Question : Inquiry for the item from lot****Feb 25, 2018

    For type A & B, both can add essential oil ?

    Answer : [Re] Inquiry for the item from lot****

    Hi, friend,
    Orders during China Spring Festival holidays has been processed to send out from 23-24th already, Qxpress has starting to update tracking info from today,
    Wish you can get your parcel in time soon.
    Thanks !

Huawei 3D Full Tmepered Glass case for Huawei P20 P20 Pro Mate 10 Pro P10 Mate9 Nova2 lite 2i Y7
Huawei 3D Full Tmepered Glass case for Huawei P20 P20 Pro Mate 10 Pro P10 Mate9 Nova2 lite 2i Y7
Item Q&A
  • Question : Inquiry related cancel and refund from kar****May 19, 2018

    I received the item but the screen protector does not stick
    Please refund

    Answer : [Re] Inquiry related cancel and refund from kar****

    Hi, friend, have you peel off the film on screen protector before stick ?

Huawei 360 Full Protective Case Armor Hard PC Back Cover For Huawei Mate 10 9 Nova 2i P10 P10 Plus
Huawei 360 Full Protective Case Armor Hard PC Back Cover For Huawei Mate 10 9 Nova 2i P10 P10 Plus
Item Q&A
  • Question : ClarificationMay 18, 2018

    Hi,

    What does 3-in-1 mean?

    Answer : [Re] Clarification

    Hi, friend, Top cover + back cover + bottom cover

Full Screen Protector Film Bumper Case Cover Shell for Apple Watch iWatch Series 1 2 3 42mm 38mm
Full Screen Protector Film Bumper Case Cover Shell for Apple Watch iWatch Series 1 2 3 42mm 38mm
Item Q&A
  • Question : Inquiry for the item from jas****May 17, 2018

    There was customer reviews remarks that mention the cover reduce sensitivity of the screen hence my question. So do u sell any cover that cover the screen too? Thx

    Answer : [Re] Inquiry for the item from jas****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from jas****May 17, 2018

    Does the bumper case cover the screen too? Thx

    Answer : [Re] Inquiry for the item from jas****

    Hi, friend, Bumper case do not cover the touch screen.

    Question : [Re] Inquiry for the item from jas****

    There was customer reviews remarks that mention the cover reduce sensitivity of the screen hence my question. So do u sell any cover that cover the screen too? Thx

    Answer : [Re] Inquiry for the item from jas****

    Sorry, my mistake, I thought you ask for the bumper only. For the item in this link, it can cover the wathc screen.
    If you install the case in correct position, no gap between watch screen and the cover screen, then it can touch well.
    Thanks !

  • Question : Inquiry for the item from jis****Nov 01, 2017

    How to indicate 38mm or 42mm in the order?

    Answer : [Re] Inquiry for the item from jis****

    You can choose it in the 3rd option - size.

New 2017 iPad Pro 9.7 Wireless Bluetooth Keyboard +PU Leather Cover Protective Case For iPad Pro 9.7
New 2017 iPad Pro 9.7 Wireless Bluetooth Keyboard +PU Leather Cover Protective Case For iPad Pro 9.7
Item Q&A
  • Question : Wireless Bluetooh keyboard + Case for New iPad 9.7 (5th generation) for 108pcsMay 17, 2018

    Dir Sir,
    Do you have the Wireless Bluetooh keyboard + Case for New iPad 9.7 (5th generation) for 108pcs? What is your best price for this quantity?

    Thanks

    Best regards,

    Darsono Wu
    Mobile / WA +6281586282885

    Answer : [Re] Wireless Bluetooh keyboard + Case for New iPad 9.7 (5th generation) for 108pcs

    Dear customer,
    Please contact our manager for wholesale price: 835232211@qq.com
    Thank you !

Watches Blood Pressure V07S Smart Bracelet Activity Tracker Heart Rate Monitor For Android  IOS
Watches Blood Pressure V07S Smart Bracelet Activity Tracker Heart Rate Monitor For Android IOS
Item Q&A
  • Question : Watches Blood Pressure V07S Smart Bracelet Activity Tracker Heart Rate Monitor For Android IOSMay 17, 2018

    Hi! Finer, i have received my V07S, already activated as per instruction but not able to read heart rate & blood pressure, maybe incorrect setting i suspect, may i know what is correct setting required?

    Answer : [Re] Watches Blood Pressure V07S Smart Bracelet Activity Tracker Heart Rate Monitor For Android IOS

    Hi, friend,
    Before you use it, please charge it full. You can set the function you need in menu, then change to the related page to use the function. When you use heart rate and blood pressure function, please wear on your write, no loose or tight. Let the band touch your skin.
    Please have a try :)

Smart Leather Stand Holder case for iPad 9.7 2018 New iPad 2017 iPad Pro 9.7 iPad air 2 iPad 6 mini
Smart Leather Stand Holder case for iPad 9.7 2018 New iPad 2017 iPad Pro 9.7 iPad air 2 iPad 6 mini
Item Q&A
  • Question : Change to iPad Pro 10.5May 16, 2018

    Hi,
    I wish to change it to 10.5 iPad Pro.
    Sorry for the inconvenience caused.
    Thanks

    Answer : [Re] Change to iPad Pro 10.5

    Ok, friend,
    We will change this order 256491802 to iPad Pro 10.5 version.
    Nice day !

    Question : [Re] Change to iPad Pro 10.5

    Thank you

    Answer : [Re] Change to iPad Pro 10.5

    Welcome :)

  • Question : Inquiry for the item from kar****May 12, 2018

    Hi how do I choose the tempered glass / screen protector for iPad Pro 10.5?

    Answer : [Re] Inquiry for the item from kar****

    Hi, friend, choose tempered glass screen protector in first option, Then choose any number in other option, we will send the tempered glass screen protector for you.
    Thanks !

  • Question : EnquiryApr 29, 2018

    Hi, for the new iPad generation 6, should i buy the casing for iPad 9.7 or for iPad 6?

    Answer : [Re] Enquiry

    Dear Customer,

    China just have the Labour Day holidays, we have started to work today. Order made during holidays will be send out today by Qxpress.
    Any question for orders, please directly reply this mail, we will help you solve it.
    (If you have got our reply from different mail, please ignore this message.)

    Best Regards,
    Finer

  • Question : Inquiry for the item from yul****Apr 29, 2018

    Hi, for type #7: do you have the matte aka non transparent version. For type #9 is it splittable?

    Answer : [Re] Inquiry for the item from yul****

    Dear Customer,

    China just have the Labour Day holidays, we have started to work today. Order made during holidays will be send out today by Qxpress.
    Any question for orders, please directly reply this mail, we will help you solve it.
    (If you have got our reply from different mail, please ignore this message.)

    Best Regards,
    Finer

  • Question : differenceApr 24, 2018

+View all Notice, FAQ, Q&A >>
Samsung Galaxy A8 A7 A3 2018 Flip cover case Full tempered Glass cover for Samsung Galaxy A8 Plus
Samsung Galaxy A8 A7 A3 2018 Flip cover case Full tempered Glass cover for Samsung Galaxy A8 Plus
Item Q&A
  • Question : Type D (Samsung A8+ 2018)May 14, 2018

    Dear Seller,

    If this is something like Clear View Casing? Can Swipe on the casing when incoming call?

    If not How about Type C? Or you have anything that?

    Answer : [Re] Type D (Samsung A8+ 2018)

    Hi ,friend, which phone model you use ?

    Question : [Re] Type D (Samsung A8+ 2018)

    Samsung Galaxy A8+ (2018)

    Answer : [Re] Type D (Samsung A8+ 2018)

    Hi, friend, you can choose type-D

  • Question : AvailabilityFeb 22, 2018

    Hi, I would buy a A8 Plus 2018 Type A case. Can I check with you the availability and there are 20 options so may I know how to do it. Sorry for the inconvenience

    Answer : [Re] Availability

    Dear Customer,
    Thank you for shopping with us , but now China is in Spring Festival holidays.
    All orders made during holidays will be send out from 23 Feb by Qxpress.
    The exchange / resend orders will be processed from 23 Feb. Please contact us in Qpost after holidays.
    Thank you !

OPPO R9S cover case Clear TPU  Leather Card forst case  Tempered Glass Screen Protector for OPPO R11
OPPO R9S cover case Clear TPU Leather Card forst case Tempered Glass Screen Protector for OPPO R11
Item Q&A
  • Question : Inquiry for the item from xxl****Mar 20, 2018

  • Question : Inquiry for the item from sta****May 09, 2018

    Hi
    The type n phone cover any more stock? When will restock?

    Answer : [Re] Inquiry for the item from sta****

    Hi, friend, which phone model you mean ?

    Question : [Re] Inquiry for the item from sta****

    Oppo r9

    Answer : [Re] Inquiry for the item from sta****

    Hi, R9 have many case in stock now. You can tell us the model you like, or you can directly make your order.
    Thanks !

    Question : [Re] Inquiry for the item from sta****

    Attached oppo r9 have?

    Answer : [Re] Inquiry for the item from sta****

    Hi, friend, for that one, we will check stock and update here later.

  • Question : avg timing of delivery?Apr 24, 2018

    Hi may i check what is the average timing of delivery? can it be less than 1week?

    Answer : [Re] avg timing of delivery?

    Hi, friend, Qxpress take 5-7days arrive.

    Question : [Re] avg timing of delivery?

    More than 10days already!

    Answer : [Re] avg timing of delivery?

    Hi, friend,Please tell us your order code here, I will help you check if any trouble on delivery.

  • Question : Inquiry for the item from Jan****Nov 07, 2017

    type N

    Is it 3D at the back? The protruding parts are they moulded to the case (meaning 1 piece throughout) or pasted on the case?

    Oppo r9s plus for type N number 1 rose gold has stock?

    Answer : [Re] Inquiry for the item from Jan****

    Hi, friend,
    Please check option, if you can choose, that means it has stock.
    For the 3D tempered glass screen protector, it is for front screen, not back.
    Thanks !

    Question : [Re] Inquiry for the item from Jan****

    I am talking about this hp case.

    Answer : [Re] Inquiry for the item from Jan****

    For R9s Plus? It is in stock.

  • Question : DeliverySep 22, 2017

    Can you please confirm a delivery date for the items

    Answer : [Re] Delivery

    Hi, friend, we will help you check it and get back to you here soon. Thanks !

+View all Notice, FAQ, Q&A >>
JXD 509W JXD509W WIFI FPV High Hold Mode One Key Return RC Quadcopter RTF 2.4GHz Drone with HD Camera
JXD 509W JXD509W WIFI FPV High Hold Mode One Key Return RC Quadcopter RTF 2.4GHz Drone with HD Camera
Item Q&A
  • Question : Inquiry for the item from Jon****May 16, 2018

    Hi, do still have this drone?
    Thanks

    Answer : [Re] Inquiry for the item from Jon****

    Yes, wish you like it.

  • Question : hiNov 18, 2017

    请问这飞机机身是有铁的吗?如果在室外的话,飞机会有出现不受控制现象吗?
    相机画质高清吗?
    如果飞机在高空上失控掉落,以飞机机身的质量会照成严重损坏吗?
    这飞机相机可直接通过WIFI连接观看实拍吗?

    Answer : [Re] hi

    你好,
    机身不带铁,因为重量直接影响飞机飞行高度;机身为耐摔轻便材料制成,从高空跌落,不会严重损坏。但建议稳定着陆,延长使用寿命。
    相机为720P摄像头,可以通过wifi连接看实拍。
    谢谢!

  • Question : Inquiry for the item from aug****Aug 26, 2017

    Hi. I brought your drone recently. Can I check if you sell just the battery?

    Answer : [Re] Inquiry for the item from aug****

    Yes, how many you need? I will make a special link for you.

    Question : [Re] Inquiry for the item from aug****

    Can I check how much is it? I look at 4 to 8 pcs depending on price

    Answer : [Re] Inquiry for the item from aug****

    Dear customer,
    We have got your mail and ready to help you here. If your problem still have not been solved in this order, please reply this mail and tell us the your question in short, we will reply with solution.
    If you have already got our reply in other mails, please ignore this message.
    Thank you !

  • Question : Inquiry for the item from fnd****Jun 15, 2017

    U still have stock for the drone??
    I'm buying with 2 extra battery.

    Answer : [Re] Inquiry for the item from fnd****

    Yes, you can order now :)

  • Question : [相关运送]相关资讯Jan 31, 2017

    你好…
    如果此飞机产品在运输或产品本身本以有损坏,我可以如何解决这问题?是买主自负后果?还是商家负责一对一对换?
    如果是商家负责一对一兑换,买主将需要如何处理手续?

    Answer : [Re] [相关运送]相关资讯

    Hi, friend, China CNY holidays is coming to an end, we have started to work already, Orders made during holidays can be send out within 2-3days. Any other question, please reply this mail, we will reply in time.
    Thank you !

    Question : [Re] [相关运送]相关资讯

    你好…
    如果此飞机产品在运输或产品本身本以有损坏,我可以如何解决这问题?是买主自负后果?还是商家负责一对一对换?
    如果是商家负责一对一兑换,买主将需要如何处理手续?

    Answer : [Re] [相关运送]相关资讯

    Dear friend, we have got your mail, we will check and reply here soon. Thank you !

+View all Notice, FAQ, Q&A >>
★Update Xiaomi Case★case for xiaomi max 2 mix 2 redmi note 4 4x 3 5x Note5A A1 iPhone7 iPhone 8 Plus
★Update Xiaomi Case★case for xiaomi max 2 mix 2 redmi note 4 4x 3 5x Note5A A1 iPhone7 iPhone 8 Plus
Item Q&A
  • Question : Inquiry for the item from Wee****May 16, 2018

    If i will order today... When can i receive the item?

    Answer : [Re] Inquiry for the item from Wee****

    Hi, Qxpress take 5-7days arrive.

  • Question : Restock for Type D (Mix2)May 10, 2018

    Hi Seller when will the restock be in?

    Answer : [Re] Restock for Type D (Mix2)

    Hi, friend,
    Please check attached, this case have the stock for Mix2.
    Thanks !

  • Question : Wrong items deliveredMar 19, 2018

    Dear Seller,

    I ordered phone cases and screen protectors for xiaomi 4x and xiaomi 4a.
    But all the goods came are for 4x.
    Please advise.

    order no. 249525578

    Regards,
    JS

    Answer : [Re] Wrong items delivered

    Hi, JS,
    Sorry to hear that, just check your order, we found you only choose this order #249525581 (glass screen protector) for Redmi 4A. The other orders are all for Redmi 4X. Please check if you want exchange any item from Redmi4X to Redmi4A
    Thanks !

    Question : [Re] Wrong items delivered

    Yes, but what can i do to exchange for the wrong items?

    Answer : [Re] Wrong items delivered

    Dear Finer,

    i have made new orders for cases and screen protectors for my new Mi 4A phones. Please do not make mistakes again.
    Order number: 250659742, 250659744, 250659745

    If you may, please throw in some free gift for loyal returning customers and as well as i should not be paying for your mistakes.

    Regards,
    JS

    Question : [Re] Wrong items delivered

    Hi, friend,
    Thank you for your new orders, all your new orders are for Redmi 4A.
    We will ask shipping team add 2pcs different freebies and send together.
    Nice day!

    Answer : [Re] Wrong items delivered

    you made my order wrong again.

    Question : [Re] Wrong items delivered

    Dear customer,
    We have got your mail and ready to help you here. If your problem still have not been solved in this order, please reply this mail and tell us the your question in short, we will reply with solution.
    If you have already got our reply in other mails, please ignore this message.
    Thank you !

    Answer : [Re] Wrong items delivered

    Dear Seller,
    please scroll up and see what is the order number.
    and check on what was sent out on your side.
    This is the 3rd time that you guys made the wrong order and i am very disappointed.

    Please advise on how you guys want to resolve this issue.

    Thank You.

    Question : [Re] Wrong items delivered

    Hi, friend, we did ask shipping team double check the model and add freebies for you, any problem for the new parcel you have got ? If wrong design, please show photo here.
    Thanks !

  • Question : Inquiry for the item from kiv****Apr 07, 2018

    Do you have redmi 5a casing? I dun want redme note 5a casing.

    Answer : [Re] Inquiry for the item from kiv****

    Yes, Redmi 5A (5.0inch) is in stock.

  • Question : Inquiry for the item from yua****Mar 29, 2018

    Note 5a pro and note 5a prime is same or different

    Answer : [Re] Inquiry for the item from yua****

    Yes, same thing, with fingerprint hole on back.

+View all Notice, FAQ, Q&A >>
TX3 Mini Set-top TV Box S905W 2.4GHz WiFi Android 7.1 1GB/2GB RAM + 16GB ROM Support 4K Support
TX3 Mini Set-top TV Box S905W 2.4GHz WiFi Android 7.1 1GB/2GB RAM + 16GB ROM Support 4K Support
Item Q&A
  • Question : Inquiry for the item from bry****May 15, 2018

    Hi, May I know if those TV apps already pre-installed inside?

    Answer : [Re] Inquiry for the item from bry****

    Hi, friend, KODI is already installed , you can watch online free.
    Thanks !

    Question : [Re] Inquiry for the item from bry****

    Only KODI? how about other which can watch sport/HK or china movie?

    Answer : [Re] Inquiry for the item from bry****

    Hi, friend, Not only KODI, some other useful apps have been installed, But not sure it is the same as you want. Google Play also included, you can download other apps you like. Support watch sport/HK/CN free online.
    Thanks !

  • Question : channelsDec 14, 2017

    what are the tamil channels available?
    can watch English Premier League and UEFA Champions League?
    Is it possible to send me list of channels (photo) available?

    Answer : [Re] channels

    Hi, friend,
    KODI Player is already install. You can watch many free videos from KODI. It also has been install Google Play. You can download any other video apps from it and watch online with your TV.
    Thanks !

Best Gift Crafthollic U neck back cushion seat cushion toy slipper pillow blanket backpack for chair sofa car bed office home class room  doll toy
Best Gift Crafthollic U neck back cushion seat cushion toy slipper pillow blanket backpack for chair sofa car bed office home class room doll toy
Item Q&A
  • Question : Washable material?May 15, 2018

    May I know if this is washable? Can it be washed and reused conveniently?

    Answer : [Re] Washable material?

    Hi, friend, it is sealed.

  • Question : shipping timeFeb 22, 2018

    hi seller

    may I know when is my item reach ?

    from buyer

    Answer : [Re] shipping time

    Dear Customer,
    Thank you for shopping with us , but now China is in Spring Festival holidays.
    All orders made during holidays will be send out from 23 Feb by Qxpress.
    The exchange / resend orders will be processed from 23 Feb. Please contact us in Qpost after holidays.
    Thank you !

  • Question : seat cushion and back cushion is separate or join together ?Jan 25, 2018

    hi

    Number 22 , is seat cushion and back cushion separate or join together ? thanks

    Answer : [Re] seat cushion and back cushion is separate or join together ?

    Hi, friend, each design can be separate to two parts. Thanks !

  • Question : Cushion are separate or together join ?Jan 19, 2018

    Hii seat cushion and back cushion are separate or together ?

    Answer : [Re] Cushion are separate or together join ?

    Hi, friend, it connect by zipper, so you can still separate when need.
    Thanks !

  • Question : Inquiry from rac****Aug 29, 2017

    Hi I had ordered the other type of cushion but I just saw there is Hello Kitty design, can I switch the Hello Kitty design instead of the Mickey Mouse. My order number is
    227125905.Kindly please help. Thanks.

    Answer : [Re] Inquiry from rac****

    Hi, friend, we can not find this order code in our side, please check if you send this mail by mistake. Thanks !

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HUAWEI Wallet PU leather case for Huawei Nova 2i Mate10 Mate 10 Pro Y7 Prime P10 P10 Plus oneplus 5t
HUAWEI Wallet PU leather case for Huawei Nova 2i Mate10 Mate 10 Pro Y7 Prime P10 P10 Plus oneplus 5t
Item Q&A
  • Question : Inquiry for the item from sel****May 15, 2018

    I received w/o the strap. Resend me asap.

    Answer : [Re] Inquiry for the item from sel****

    Already answered inquiry. If you have another any question, please contact to us.