Q&A board

Q & A Lists
Item Question & Answer
★5th Restock in SG★1BOX=10stick/3types /Berry Nuts/ Berry Mix/Otree PREMIUM  NUTS SELECT
★5th Restock in SG★1BOX=10stick/3types /Berry Nuts/ Berry Mix/Otree PREMIUM NUTS SELECT
Item Q&A
  • Question : Inquiry for the item from shi****Jul 22, 2019

  • Question : Inquiry for the item from cel****Jun 11, 2019

  • Question : Inquiry for the item from goh****Mar 07, 2019

    What is the weight of the nuts per box?

    Answer : [Re] Inquiry for the item from goh****

    Dear customer, 
    Thank you for your interest.
    250g(25g*10ea) per box.
    Thank you and regards.

  • Question : Inquiry for the item from lam****Jan 29, 2019

    Hi,
    Can you advise on the expiry dates of the 3 types?

    Answer : [Re] Inquiry for the item from lam****

    Dear customer,
    EXP date: Sep.2019.
    Thank you and regards.

  • Question : Inquiry for the item from ell****Jan 10, 2019

    Hi, what is Berry Nuts is it include Berry and Nuts?

    Answer : [Re] Inquiry for the item from ell****

    Dear customer, 
    Thank you for your interest.
    Yes, that's right.
    Thank you and regards.

+View all Notice, FAQ, Q&A >>
◆114th RESTOCK◆Jeju Wet Wipes/ NO.1 Wet Wipes in SG/Manufactured on June 26. 2019
◆114th RESTOCK◆Jeju Wet Wipes/ NO.1 Wet Wipes in SG/Manufactured on June 26. 2019
Item Q&A
  • Question : Inquiry from nya****Jul 22, 2019

  • Question : Inquiry for the item from kin****Jul 22, 2019

    I thought it’s fragrance free but when I open and use, it has a light flowery scent.

    Answer : [Re] Inquiry for the item from kin****

    Thank you for your interest of our product.
    They're natural plant extracts not chemicals. It is paraben free, alcohol free also fragrance.
    Major Ingredient :Phytoncide, 7 Herbal Flower Extract
    Nelumbo Nucifera Flower / Iris Versicolor / Leontopodium Alpinum Flower / Lilium Candidum Flower / Jasminum Officinale (Jasmine) Flower / Freesia Refracta / Rosa Centifolia Flower Extract.

    I hope that answers your question.
    Best regards.

    Question : [Re] Inquiry for the item from kin****

    So the flowery scent is normal?

    Answer : [Re] Inquiry for the item from kin****

    Dear customer,
    Although there are individual variations, the smell of phytoncide is slightly on our wet tissues.
    You can use it with confidence.
    Thank you and regards.

  • Question : Inquiry for the item from 212****Jul 19, 2019

    May I check for the refill pack , how to refill into my finishing cap pack?

    Answer : [Re] Inquiry for the item from 212****

    Dear customer,
    Thank you for your interest.
    Plastic cap type wipes are not reusable.
    All 9 packs have a plastic cap attached.
    Thank you amd regards.

  • Question : Inquiry for the item from yin****Jul 16, 2019

  • Question : Inquiry for the item from shu****Jul 14, 2019

    If I order now may I know the expiry date thank you.

    Answer : [Re] Inquiry for the item from shu****

    Dear customer, 
    Thank you for your interest.
    (114th Restock)
    Production date: June 26. 2019
    EXP date: June 25. 2020
    Thank you and regards.

+View all Notice, FAQ, Q&A >>
[DK] Scalp Scaling 200ml /Scalp Tonic 120ml /Detox Scalp Care / Prevent Hair Loss / Made in korea
[DK] Scalp Scaling 200ml /Scalp Tonic 120ml /Detox Scalp Care / Prevent Hair Loss / Made in korea
Item Q&A
  • Question : Inquiry for the item from ang****Jul 18, 2019

    for the scalp scaling you apply in your dry hair or must wet your hair before applying?

    Answer : [Re] Inquiry for the item from ang****

    Dear customer, 
    Thank you for your interest.
    Use it with dry hair and shampoo.
    Thank you and regards.

    Question : [Re] Inquiry for the item from ang****

    so dry hair apply to scalp...
    rinse it?
    shampoo hair?

    Answer : [Re] Inquiry for the item from ang****

    Dear customer,
    You can use it for 2~3 times a week
    Scalp Scaling-->Shampoo and rinse-->Hair dry-->Scalp Tonic
    Thank you and regards.

  • Question : Inquiry for the item from Cho****Jun 23, 2019

    How Long do the scalp scaling 1 time? Did I need to wash away the scalp care then shampoo?

    Answer : [Re] Inquiry for the item from Cho****

    Dear customer,
    Thank you for your interest.
    You can use it for 2~3 times a week
    Scalp Scaling-->Shampoo-->Hair dry-->Scalp Tonic
    Thank you and regards.

  • Question : Inquiry for the item from jea****Jun 13, 2019

  • Question : Inquiry for the item from foo****May 27, 2019

    Hi, when will new stock of scaling arrive?

    Answer : [Re] Inquiry for the item from foo****

    Dear customer,
    We're very sorry about your inconvenience.
    It will be stock May 31,2019(Friday)
    Thank you and regards.

  • Question : Inquiry for the item from jes****May 26, 2019

    Hi Seller, is it after scalping and shampoo and dry the hair then can use the tonic on the same time or tonic the hair another day? Thanks

    Answer : [Re] Inquiry for the item from jes****

    Dear customer,
    Thank you for your interest.
    Scalp Scaling-->Shampoo-->Hair dry-->Scalp Tonic
    Thank you and regards.

+View all Notice, FAQ, Q&A >>
Platinum Silicone/Feeding bottle brush(straight)/Feeding bottle brush set(twivel +nipple brush)
Platinum Silicone/Feeding bottle brush(straight)/Feeding bottle brush set(twivel +nipple brush)
Item Q&A
[DK] Scalp Tonic 120ml / Scalp Scaling 200ml / Prevent Hair Loss / Scalp Care
[DK] Scalp Tonic 120ml / Scalp Scaling 200ml / Prevent Hair Loss / Scalp Care
Item Q&A
  • Question : Inquiry for the item from sml****Jul 11, 2019

    Hi, how to use dk scalp scaling?

    Apply to scalp when hair is wet and leave it on for how long before shampooing?

    Thks.

    Answer : [Re] Inquiry for the item from sml****

    Dear customer,
    Thank you for your interest.
    You can use it for 2~3 times a week
    Scalp Scaling-->Shampoo-->Hair dry-->Scalp Tonic
    Thank you and regards.

  • Question : Inquiry for the item from sch****Jan 13, 2019

    Hi,
    1. Is this scalp tonic original?
    2. How long does it take for shipping to Malaysia (if I make payment today, when will I receive the
    product)?
    3. Any additional discount if I buy 4 or more bottle?

    Answer : [Re] Inquiry for the item from sch****

    Dear customer, 
    Thank you for your interest.
    1.This is original product.
    2. It takes 5~7day.
    3. This is a page that you can buy cheaply.
    Item code : 541091856
    Thank you and regards.

    Question : [Re] Inquiry for the item from sch****

    Hi, I've already made payment because I received your message in regards to the cheaper price I can get for the DK Scalp Tonic, because I wanted to take advantage of the weekend coupon.

    I saw that I could get RM30.80 for one bottle, which is RM123.20 for 4 bottles . I've paid a total of RM194.80 for 4 bottles, which is a difference of RM71.60 (price for 2 more bottle at the price of RM30.80 X 2 = RM61.60) . An extra of RM10 paid

    Can you please ship a total of 6 bottles of DK scalp tonic , which is 2 more bottles for the price that I've paid.?
    Thanks

  • Question : Inquiry for the item from mum****Oct 13, 2018

    How often can we use the scalp scaling product ?

    Answer : [Re] Inquiry for the item from mum****

    Dear customer,
    You can use it for 2~3 times a week.
    Thank you and have a nice weekend.

  • Question : Inquiry for the item from rhd****Jun 24, 2018

    Hi Seller

    Does the tonic and the scalp scaling contain animal-based ingredients?

    Answer : [Re] Inquiry for the item from rhd****

    How about the "hydrolized elastin" found in scalp scaling product?

    Question : [Re] Inquiry for the item from rhd****

    Dear customer,
    The product does not contain animal ingredients.
    Thank you and have a nice day.

  • Question : scalp scalingMar 04, 2018

    hi! when will you re stock scalp scaling?

    Answer : [Re] scalp scaling

    Dear customer,
    It will be stock on thursday(Mar.08.2018)
    Thank you.

+View all Notice, FAQ, Q&A >>
★[Daycell]★Scalp Hair Treatment Tonic Series /Scalp Scaling/Prevent Hair Loss
★[Daycell]★Scalp Hair Treatment Tonic Series /Scalp Scaling/Prevent Hair Loss
Item Q&A
  • Question : Inquiry for the item from kel****May 29, 2019

    Will you be bringing in the Daycell MBA scalp hair shampoo?

    Answer : [Re] Inquiry for the item from kel****

    Dear customer, 
    Thank you for your interest.
    We will start sales from the end of June.
    Thank you and regards.

    Question : [Re] Inquiry for the item from kel****

    Hi, didn't managed to find Daycell MBA scalp hair shampoo? Can you send me the link so that I can order?

    Answer : [Re] Inquiry for the item from kel****

    Dear customer,
    We're very sorry about your inconvenience.
    We are in discussions with the manufacturer.
    We have not been able to sell the product yet.
    Thank you and sorry again.

  • Question : Inquiry for the item from Ciz****Jul 05, 2019

  • Question : Inquiry for the item from ang****Apr 30, 2019

  • Question : Inquiry for the item from lih****Nov 28, 2018

    Any paraben ingredients?

    Answer : [Re] Inquiry for the item from lih****

    Dear customer,
    The product does not contain paraben.
    Please use with confidence.
    Thank you and regards.

  • Question : Inquiry related delivery from pcl****Nov 23, 2018

    Hi how many days can i receive if i order today?

    Answer : [Re] Inquiry related delivery from pcl****

    Dear customer,
    Usually, after 2 ~ 3 days after order, you can receive item.
    However, with Black friday promotions, the increase in orders may be a little slower than before.
    We are trying to ship as soon as possible.
    Thank you and regards.

+View all Notice, FAQ, Q&A >>
★[Daycell]★MOBALA Derma Scalp Intensive Ampoule 20ml / Hair Loss Care with triple massage ball
★[Daycell]★MOBALA Derma Scalp Intensive Ampoule 20ml / Hair Loss Care with triple massage ball
Item Q&A
  • Question : Inquiry for the item from Ciz****Jul 05, 2019

  • Question : Inquiry for the item from wen****Feb 21, 2019

    Is stated price for 1 tube or 2 tubes?

    Answer : [Re] Inquiry for the item from wen****

    Dear customer, 
    Thank you for your interest.
    Price for 1tube.
    Thank you and regards.

  • Question : Hair growthSep 17, 2018

    Hi Does this promote new hair growth?

    Answer : [Re] Hair growth

    Dear customer,
    Thank you for your interest.
    It is not a product that has the effect of growing hair.
    You can think of it as a product to prevent hair loss by managing hair.
    Thank you and regards.

  • Question : Inquiry for the item from yew****Sep 10, 2018

맥심 커피믹스 모카골드 / 화이트골드 100T
맥심 커피믹스 모카골드 / 화이트골드 100T
Item Q&A
  • Question : Inquiry for the item from lye****Jun 26, 2019

    May I know the expiry date of mocha gold please

    Answer : [Re] Inquiry for the item from lye****

    Dear customer,
    Thank you for your interest.
    Maxim Mocha Gold Mild 100T : Oct.2020
    Maxim White Gold 100T : Aug.2020
    Thank you and regards.

  • Question : Inquiry for the item from gig****Jun 20, 2019

    Check with u is sugar free?

    Answer : [Re] Inquiry for the item from gig****

    Dear customer,
    Thank you for your interest.
    The product contains sugar.
    Maxim Mocha Gold Mild : Sugar
    Maxim White Gold : Xylose sugar
    Thank you and regards.

  • Question : Inquiry for the item from Shi****Jun 14, 2019

  • Question : Inquiry for the item from lyn****Jun 12, 2019

    All description of itemin Korean, dont understand. Can u briefly tell me diff between the gold and white. Thanks

    Answer : [Re] Inquiry for the item from lyn****

    Dear customer, 
    Thank you for your interest.
    Mocha Gold is a slightly darker coffee and White Gold is a soft taste of coffee.
    Thank you and regards.

  • Question : Inquiry for the item from saf****May 18, 2019

+View all Notice, FAQ, Q&A >>
Platinum Silicone/Feeding bottle brush(straight)/Feeding bottle brush set(twivel +nipple brush)
Platinum Silicone/Feeding bottle brush(straight)/Feeding bottle brush set(twivel +nipple brush)
Item Q&A
  • Question : Inquiry for the item from ern****Jun 06, 2019

    Hi seller, may i know how long is the twivel type before the curve for the handle? Can turn right?
    Want to know can fit inside the milk bottle or not

    Answer : [Re] Inquiry for the item from ern****

    Dear customer, 
    Thank you for your interest.
    It is a product made to wash bottles easily and turn to the right.
    Milk bottle cleaning is obviously possible.
    Thank you and regards.

  • Question : Inquiry for the item from che****May 14, 2019

  • Question : Inquiry related delivery from far****Apr 10, 2019

    Hi can we know when will my order (order number 293732176) be shipped out? Thanks.

    Answer : [Re] Inquiry related delivery from far****


    Dear customer,
    Thank you for buying with us.
    We're very sorry about your inconvenience.
    Delivery is delayed due to QXPRESS warehouse relocation.
    We are in the process of coordinating to be shipped today.
    We ask for your understanding.
    Thank you and regards.

    Question : [Re] Inquiry related delivery from far****

    Hi, just wondering has it been shipped by now? Sorry for the rush as my existing brush is spoilt n i need a new brush quite urgently. Thanks.

    Answer : [Re] Inquiry related delivery from far****

    Dear customer,
    We‘re sorry for the delay in delivery.
    Products you have ordered that out of stock due to system error of inventory program.
    WE will ship it to you on Monday with gift items in Korea.
    We ask for your understanding.
    Thank you and regards.

  • Question : Inquiry related delivery from bab****Apr 28, 2018

    Hi, just to check when will Order No. 254956300 be posted out and when receive? Thanks

    Answer : [Re] Inquiry related delivery from bab****

    Dear customer,
    You can receive on today.
    Thank you and have a nice day

  • Question : Inquiry for the item from lik****Mar 30, 2018

    Can i buy straight brush and nipple brush?

    Answer : [Re] Inquiry for the item from lik****

    Dear customer,
    Available for purchase.
    Thank you and have a nice day

    Question : [Re] Inquiry for the item from lik****

    Thanks! How to purchase straight brush n nipple brush?

    Answer : [Re] Inquiry for the item from lik****

    Dear customer,
    I misunderstood your inquiry. sorry.
    There are currently two types available.
    1.straight brush 2. swivel type+nipple brush
    sorry again.

★111th RESTOCK★NO.1 Wet Wipes/NO.1 Wet Wipes in SG/Manufactured on May 15. 2019
★111th RESTOCK★NO.1 Wet Wipes/NO.1 Wet Wipes in SG/Manufactured on May 15. 2019
Item Q&A
  • Question : Inquiry for the item from won****May 29, 2019

    hi seller is it for toddler kid to use to eipe backside

    Answer : [Re] Inquiry for the item from won****

    Dear customer, 
    Thank you for your interest.
    Of course, our product is safe for babies and kids
    Thank you and regards.

    Question : [Re] Inquiry for the item from won****

    ok thanks

    Answer : [Re] Inquiry for the item from won****

    ok thanks

    Question : [Re] Inquiry for the item from won****

    Dear customer,
    Thank you and regards.

  • Question : Inquiry for the item from sim****Dec 01, 2018

    This price is for one box? How many pieces in total?

    Answer : [Re] Inquiry for the item from sim****

    Dear customer,
    Prices are not always the same.
    Refill type : 80Pieces*10packs=800Pieces
    Cap type : 80Pieces*9packs=720Pieces
    Thank you and regards.

  • Question : 제휴 문의Aug 21, 2018

  • Question : Expiry DateJun 14, 2018

    Hi i will like to check the expiry date of the wet wipes. Thanks!

    Answer : [Re] Expiry Date

    Dear customer,
    Thank you for your interest.
    Manufactured on MAY.24.2018
    EXP :MAY.23.2019
    Thank you.

  • Question : Inquiry for the item from ash****May 18, 2018

    Hi
    What is the gsm per sheet

    Answer : [Re] Inquiry for the item from ash****

    Dear customer,
    50gsm per sheet.
    Thank you and have a nice day.

+View all Notice, FAQ, Q&A >>
◆110th RESTOCK◆4BOX BULK SALE!!/Jeju Wet Wipes/ NO.1 Wet Wipes in SG/Manufactured on APR.24.2019
◆110th RESTOCK◆4BOX BULK SALE!!/Jeju Wet Wipes/ NO.1 Wet Wipes in SG/Manufactured on APR.24.2019
Item Q&A
  • Question : Inquiry for the item from des****May 27, 2019

    Hi, just to check will I be able to buy 1 with cover?

    Answer : [Re] Inquiry for the item from des****

    Dear customer,
    We're very sorry about your inconvenience.
    Currently, the wipes cap type is out of stock.
    Please understand.
    Thank you and regards,

  • Question : Inquiry for the item from ang****May 20, 2019

    Hi, when is the expiry date?

    Answer : [Re] Inquiry for the item from ang****

    Dear customer,
    Production date: Apr 24, 2019
    EXP date: Apr 23, 2020.
    Thank you and regards.

  • Question : Inquiry for the item from Mew****Mar 21, 2019

    How many pack in 1 box?

    Answer : [Re] Inquiry for the item from Mew****

    Dear customer, 
    Thank you for your interest.
    Refii Type :80sheets*10pack
    Cap type : 80sheets*9pack
    Thank you and regards.

  • Question : Inquiry for the item from meg****Jan 26, 2019

  • Question : Inquiry for the item from jee****Jan 16, 2019

    What is the Expiry date of the refill wet wipes if i order today?

    Answer : [Re] Inquiry for the item from jee****

    Dear customer,
    Thank you for buying with us.
    There was a notice from the forwarding company that the container from Korea was due to arrive at the Singapore port 2day later than originally scheduled.
    QXPRESS warehousing procedures are scheduled for January 21, 2019
    As a result, shipments will be processed sequentially starting January 21, 2019
    As soon as possible, we will proceed with delivery.
    We ask for your understanding.

    [102th Restock]
    Production date: JAN 02, 2019
    EXP date: JAN 01, 2020
    We will always do our best as a seller to give a satisfactory service.
    Thank you and best regards.

+View all Notice, FAQ, Q&A >>
[THREE SEVEN] TOE NAIL CLIPPER/NAIL CLIPPER FOR SENIOR/CUTICLE TRIMMER/REMOVABLE/STANDARD CLIPPER
[THREE SEVEN] TOE NAIL CLIPPER/NAIL CLIPPER FOR SENIOR/CUTICLE TRIMMER/REMOVABLE/STANDARD CLIPPER
Item Q&A
  • Question : Inquiry for the item from hen****May 04, 2019

    When will the stock of Standard heard be replenished?

    Answer : [Re] Inquiry for the item from hen****

    Dear customer,
    We're very sorry about your inconvenience.
    It is going to be in stock at the end of June.
    Thank you and regards.

  • Question : Does it work as collector too?Jun 17, 2018

    Hi, I am wondering the outer casing of the clipper; does it collects the nail as you trim? Thanks.

    Answer : [Re] Does it work as collector too?

    Dear customer,
    Sorry for the late reply. Thank you for your interest.
    What is the specific product question?
    Please leave message here again
    Thank you.

  • Question : Inquiry for the item from liy****May 20, 2018

  • Question : Inquiry for the item from che****May 10, 2018

    Hi, when will there be a stock of the flat head clipper?

    Answer : [Re] Inquiry for the item from che****

    Dear customer,
    It will be in stock at the end of May.
    Thank you and have a nice day.

  • Question : Inquiry for the item from ong****May 10, 2018

    Most are sold out. When are you going to restock the products?

    Answer : [Re] Inquiry for the item from ong****

    Dear customer,
    It will be in stock at the end of May.
    Thank you and have a nice day.

+View all Notice, FAQ, Q&A >>
[BABYARD]★Diaper Pouch★Cute and Pretty Diaper Pouch
[BABYARD]★Diaper Pouch★Cute and Pretty Diaper Pouch
Item Q&A
  • Question : Inquiry from jas****Apr 21, 2019

    When the stock come??

    Answer : [Re] Inquiry from jas****

    Dear customer,
    We're very sorry about your inconvenience.
    This product will no longer be sold.
    Please understand.
    Thank you and regards.

    Question : [Re] Inquiry from jas****

    It's okay I found other seller

    Answer : [Re] Inquiry from jas****

    Dear customer,
    Thank you and regards.

  • Question : Inquiry for the item from loo****Jan 25, 2018

    Ant restock for item 1 to 6?

    Answer : [Re] Inquiry for the item from loo****

    Dear customer,
    We're sorry that don't have any plan yet.
    Thank you.

  • Question : RestockOct 11, 2016

    Hi
    When will restock purple, yellow & blue color?
    Thks.

    Answer : [Re] Restock

    Dear customer,
    Thank you for your interest of our product. Currently, there are no plans for restock of yellow&blue color.
    We're sorry that cannot be of more help.
    Thank you again.

  • Question : Why you charges by qtyOct 04, 2016

    Most of the seller will charge 1 time shipment even we buy more than 1 item. This is my first time encounter shipment charge by qty.

    Answer : [Re] Why you charges by qty

    Dear customer,
    Thank you for your interest of our product. Would you check it for charging of shipping cost? It has changed the shipping rate.
    Thank you and regards.

  • Question : OrderSep 21, 2016

    But item still on request

    Answer : [Re] Order

    Dear customer,
    We're sorry for making you wait. We arranged a delivery from Korea. It may take some time for you ro recieve them since they will be directly delivered from Korea. We will apprecite your patience in advance.
    Thank you and best regards.

+View all Notice, FAQ, Q&A >>
★COCO BLACK★ Blackhead Vacuum Cleanser / Pore Peel-off / Skin Soap+Natural Sponge
★COCO BLACK★ Blackhead Vacuum Cleanser / Pore Peel-off / Skin Soap+Natural Sponge
Item Q&A
  • Question : Inquiry for the item from sew****Apr 04, 2019

    Loofah is use on face?? Or as soap dish??

    Answer : [Re] Inquiry for the item from sew****

    Dear customer,
    It is a soap dish.
    Thank you and regards.

    Question : [Re] Inquiry for the item from sew****

    Thank you

    Answer : [Re] Inquiry for the item from sew****

    Dear customer,
    Thank you and regards.

  • Question : Inquiry for the item from seb****Jan 15, 2019

    morning seller,

    This soap any expiry date?

    Answer : [Re] Inquiry for the item from seb****

    Dear customer, 
    Thank you for your interest.
    It is valid for 2years because it is natural soap.
    EXP : AUG.2020
    Thank you and regards.

    Question : [Re] Inquiry for the item from seb****

    hi,
    each soap come with natural loofah & soap tray? if get 2 will have 2 sets?

    Answer : [Re] Inquiry for the item from seb****

    Dear customer,
    Thank you for your interest.
    That's right.
    If you order 2soap, 2trays will be delivered.
    Thank you and best regards.

    Question : [Re] Inquiry for the item from seb****

    Morning seller,
    just received the item, packing is loose, box dented. Can't see any expiry date? is natural loofah consider as a soap tray? As i just received the soap & the loofah, no soap tray.
    thanks for reading.

    Answer : [Re] Inquiry for the item from seb****

    Dear customer,
    Thank you for your purchasing of our product.
    That is soap tray.
    Thank you and regards.

  • Question : Inquiry for the item from 260****Dec 04, 2018

    the above item is vegan, organic and cruelty free?

    Answer : [Re] Inquiry for the item from 260****

    Dear customer,
    Thank you for your interest.
    Due to it's ingredients, this item cannot be considered vegan nor organic.
    Thank you and regards.

  • Question : Inquiry for the item from Agn****Oct 30, 2018

  • Question : How often to use the soap?Sep 16, 2018

    Dear Seller

    Just received the soap and I like its deep cleansing effects. How often should I use the soap? Is it on a daily basis?
    And if so, how many times per day is advisable? Is it meant to be a complete replacement of my current facial wash?
    Thanks.

    Answer : [Re] How often to use the soap?

    Dear customer,
    you can use it as usual,because it is a soap made of natural ingredients and botanical extracts.
    When cleansing makeup, you can make a lot of foam.
    Thank you and regards.

+View all Notice, FAQ, Q&A >>
★ [GIFT SET]★KOR NO.1 SHIN-AN Salt★/ 200gx5ea=1Kg/ Gift Set /Premium 5 Kinds Healthy Salt
★ [GIFT SET]★KOR NO.1 SHIN-AN Salt★/ 200gx5ea=1Kg/ Gift Set /Premium 5 Kinds Healthy Salt
Item Q&A
  • Question : Inquiry for the item from ste****Mar 25, 2019

    Hi Seller,
    What is the expiry date for this?

    Answer : [Re] Inquiry for the item from ste****

    Dear customer,
    EXP date: Aug, 2022
    Thank you and regards.

    Question : [Re] Inquiry for the item from ste****

    Thank you for the reply. But now there's no longer time sale price ):

    Answer : [Re] Inquiry for the item from ste****

    Dear customer, 
    Thank you for your interest.
    The sale is scheduled to start tomorrow morning.
    Note please.
    Thank you and regards.

    Question : [Re] Inquiry for the item from ste****

    Thank you for the heads-up! Greatly appreciate that.
    This is will be very helpful.
    Can I know when the Propolis Toothpaste (❤Daily Care Toothpaste 200g ❤/1+1 Sale!/Proplis Toothpaste/Free-Paraben/SLS/Pigment) Time Sale will end too? I realize that they are both in 1 shipping group and I would like to purchase them together so that I don't pay double for shipping fees.

    Answer : [Re] Inquiry for the item from ste****

    Dear customer,
    We have set the shipping cost.
    Thank you all the time.

    Question : [Re] Inquiry for the item from ste****

    Actually I am asking when does the time sale for the propolis toothpaste end.
    Will it still be at Time Sale price if I buy with the Shin-an Salt tomorrow?

    Answer : [Re] Inquiry for the item from ste****

    Dear customer,
    2items will be on sale on Thursday, March 28.
    You can make a purchase on Thursday morning.
    Thank you.

★1-day 100P LIMITED★Dont miss chance!★1+1★Korea Cosmetic★[LABAN] Perfume Hand Cream
★1-day 100P LIMITED★Dont miss chance!★1+1★Korea Cosmetic★[LABAN] Perfume Hand Cream
Item Q&A
  • Question : Inquiry for the item from pei****Mar 19, 2019

    Does the female one has uv protection too?

    Answer : [Re] Inquiry for the item from pei****

    Dear customer, 
    Thank you for your interest.
    Women's products do not have UV protection.
    Thank you and regards.

  • Question : Inquiry related delivery from Odd****Jan 08, 2019

  • Question : Inquiry for the item from win****Jan 02, 2019

  • Question : Inquiry for the item from mir****Dec 19, 2017

    I just received my hand cream. I through is a new packing which you show on the picture. But it a old packing, I feel like get cheap by the seller. Please reply.

    Answer : [Re] Inquiry for the item from mir****

    Dear customer,
    We're very sorry about your inconvenience. Have you received a old one? Please take a photo and upload here. We will check it and resend asap.
    Thank you.

  • Question : Inquiry for the item from sue****May 04, 2017

    Hi, any incoming new stock soon? Hope it comes with such attractive price again as indeed to buy a few for corporate gift. Thank you.

    Answer : [Re] Inquiry for the item from sue****

    Dear customer,
    Thank you for your interest of our product. We're sorry that it munst take quite a long time to stock for new one.
    We'll try to update as soon as possible.
    Thank you again.

+View all Notice, FAQ, Q&A >>
❤Daily Care Toothpaste 200g ❤/1+1 Sale!/Proplis Toothpaste/Free-Paraben/SLS/Pigment
❤Daily Care Toothpaste 200g ❤/1+1 Sale!/Proplis Toothpaste/Free-Paraben/SLS/Pigment
Item Q&A
  • Question : Inquiry for the item from 964****Mar 18, 2019

    Does this toothpaste contain fluoride?

    Answer : [Re] Inquiry for the item from 964****

    Dear customer,
    Thank you for your interest.
    The product contains fluorine.
    Thank you and regards.

  • Question : Inquiry for the item from soh****Mar 13, 2019

    What's the expiry date?

    Answer : [Re] Inquiry for the item from soh****

    Dear customer, 
    Thank you for your interest.
    EXP Date : DEC 13. 2021
    Thank you and regards.

    Question : [Re] Inquiry for the item from soh****

    Ok. Thank u!

    Answer : [Re] Inquiry for the item from soh****

    Dear customer,
    Thank you and regards.

  • Question : Inquiry for the item from rai****Mar 04, 2019

  • Question : Inquiry for the item from Lyn****Feb 03, 2019

    Hi, whats the dental silica in the active ingredient list referring to?

    Answer : [Re] Inquiry for the item from Lyn****

    Dear customer,
    It is a raw material that acts to remove plaque.
    Thank you and regards.

★HARIM Samgyetang★NO.1 Korean Ginseng Chicken Soup/Stamina Up/ Half Size 600g/Full Size 800g
★HARIM Samgyetang★NO.1 Korean Ginseng Chicken Soup/Stamina Up/ Half Size 600g/Full Size 800g
Item Q&A
  • Question : Inquiry for the item from tan****Mar 04, 2019

  • Question : Inquiry for the item from fin****Feb 01, 2019

    hi seller, can i know how many calories per 600g pack? thanks.

    Answer : [Re] Inquiry for the item from fin****

    Dear customer,
    Thank you for your interest.
    It is 65kcal per 100g.
    Thank you and regards.

  • Question : Inquiry for the item from reb****Oct 19, 2018

    Why is the expiry Feb 2019 when I saw your answer to another query that expiry is 2020????

    Answer : [Re] Inquiry for the item from reb****

    Dear customer,
    We're very sorry about your inconvenience.
    We have misplaced the expiration date on the Q&A board.

    Expiry date(600g) is Jan 30, 2020.
    Expiry date(800g) is Feb 14, 2019.
    We have made a mistake, so we will refund you if you want.
    I apologize once again.
    Thank you and regards.

    Question : [Re] Inquiry for the item from reb****

    Is it possible to change my 800g to 600g? I have already consumed 1 packet yesterday. Can I swop my remaining 4 packets into 7 packets of 600g and top up the small difference of ($10.99*4) - 6.99*7 = 4.97 or $5 please?

    Thanks

    Answer : [Re] Inquiry for the item from reb****

    Dear customer,
    We're very sorry about your inconvenience
    We will send you 6packs of 600g again.
    Of course, you do not have to return the 800g 4 pack.
    We apologize once again.
    Thank you and regards.

    Question : [Re] Inquiry for the item from reb****

    Thank you very much for your kind offer, much appreciated. If only all sellers on Qoo10 are as responsible as you! Thanks!

    Answer : [Re] Inquiry for the item from reb****

    Dear customer,
    We will proceed with shipping.
    Thank you all the time.

  • Question : Inquiry for the item from haz****Aug 01, 2018

    Does the item contain msg?

    Answer : [Re] Inquiry for the item from haz****

    Dear customer,
    Please refer to the materials that Chicken, Glutinous rice, Fresh Ginseng, Jujube, Soul(Onion, ginger, garlic extract, sugar, pepper, water).
    Thank you.

  • Question : Inquiry related delivery from jun****May 27, 2018

    Will I be called at least one day in advance before delivery? Thanks

    Answer : [Re] Inquiry related delivery from jun****

    Dear customer,
    Normally the courier will call you before arriving. At that time, please tell him what time you need. If you couln't receive a phone call or want to know about the exact time for delivery, please contact to +65-6661-9100 Qxpress or leave message to info@qxpress.sg, before arriving. Please understand.
    Thank you.

+View all Notice, FAQ, Q&A >>
◆104th RESTOCK◆Jeju Wet wipes/ NO.1 Wet Wipes in SG /Manufactured on JAN.23.2019
◆104th RESTOCK◆Jeju Wet wipes/ NO.1 Wet Wipes in SG /Manufactured on JAN.23.2019
Item Q&A
  • Question : Inquiry for the item from sha****Feb 21, 2019

    Hi, under the item selections, wipes pack without cap is named as refill pack. Is it because the one with cap is recyclable? How to recycle it? I bought that one with cap but it does not seem like the cap is removable.

    Answer : [Re] Inquiry for the item from sha****

    Dear customer, 
    Thank you for your interest.
    Refill type is composed of 10pack without plastic cap.
    Plastic cap can be purchased separately and used for refill type.
    Cap type is attached to the whole product 9pack plastic cap.
    Thank you and regards.

    Question : [Re] Inquiry for the item from sha****

    How to attach plastic cap to refill type?

    Answer : [Re] Inquiry for the item from sha****

    Dear customer,
    It is not a shop we sell, but it explains how to use a plastic cap.

    https://www.qoo10.sg/item/GOMDOLI-GOMDOLI-KOREAN-WET-WIPES-COVER-BABY-WET-WIPES-COVER-MADE-IN-KOREAN/507192948?banner_no=1305330
    Thank you.

    Question : [Re] Inquiry for the item from sha****

    Thank you

  • Question : Inquiry from jac****Jun 22, 2017

    Hi .. can I ask for the wipes .. use for baby . Can use at mouth and hand ? Wipes is thin or think ...

    Answer : [Re] Inquiry from jac****

    Dear customer,
    Of course, our product is safe for babies. However, you'd better not into baby's mouth. It is thick than other wet wipes.
    Thank you.

  • Question : Inquiry for the item from kar****Mar 28, 2017

    Expiry date ?

    Answer : [Re] Inquiry for the item from kar****

    Dear customer,
    The expiry date is Feb 1, 2018.
    Thank you.

  • Question : Inquiry for the item from fre****Mar 27, 2017

    Hi, can u give a special price for donation to the charity? Pls refer pic.

    Answer : [Re] Inquiry for the item from fre****

    Dear customer,
    Thank you for your interest of our product. We'll take a rain check on this time.
    Best regards.

  • Question : [Others] Related InquiriesMar 14, 2017

    I won the bidding but the quantity is 1. Does that Mean 1 pack of wet tissue only?

    Answer : [Re] [Others] Related Inquiries

    Dear customer,
    Thank you for your interest of our product. It is on sale for 10 packs of normal type and 9 packs of cap type.
    Thank you again.

+View all Notice, FAQ, Q&A >>
★★HAIRICH VEDACELL★★  Haircare Best sellers / Scalp Shampoo/ Conditioner
★★HAIRICH VEDACELL★★ Haircare Best sellers / Scalp Shampoo/ Conditioner
Item Q&A
  • Question : Inquiry for the item from ram****Feb 11, 2019

Baby Whale Potty Chair/Fun Bath Item/Loved By Kids/Clean and Splash-Free/No Sharp Edges
Baby Whale Potty Chair/Fun Bath Item/Loved By Kids/Clean and Splash-Free/No Sharp Edges
Item Q&A
  • Question : Inquiry for the item from bao****Jan 13, 2019

    Hi Seller,
    I have difficulties adding ur item into cart. There’s no selection thus unable to add the order. Pls help. Thanks.

    Answer : [Re] Inquiry for the item from bao****

    Dear customer,
    We're very sorry about your inconvenience.
    Wet Tissue refill type was out of stock, so it would be difficult to order.
    You can place your order, but wet tissue refill type will be delayed stock and will be delivered next Friday.
    Please unerstand.
    Thank you and regards.

  • Question : Inquiry for the item from tsu****Dec 23, 2018

    Hi, can chk dimension for the pot? Is it wide n deep?

    Answer : [Re] Inquiry for the item from tsu****

    Dear customer,
    Thank you for your interest.
    Please refer to the attached photo.
    Thank ypu and regards.

  • Question : Inquiry for the item from ch_****Jun 28, 2018

  • Question : Restock blue colorApr 09, 2018

    Hi.

    When will blue color restock?

    Thank you.

    Answer : [Re] Restock blue color

    Dear customer,
    We're very sorry about your inconvenience.
    The item will move to Singapore next Monday(Apr.16).
    so,item will restocked Apr.26
    Thank you and regards,

  • Question : Inquiry for the item from gar****Jan 06, 2018

    For the free wet wipes when is the expiry date ?

    Answer : [Re] Inquiry for the item from gar****

    Dear customer,
    Manufatured on Dec.21.2017
    EXP :DEC.20.2018
    Thank you.

Duracell Alkaline Batteries 1.5V/ AAA 40EA/AA 40EA /PD 04.2018/ED 04.2028
Duracell Alkaline Batteries 1.5V/ AAA 40EA/AA 40EA /PD 04.2018/ED 04.2028
Item Q&A
  • Question : Inquiry for the item from 250****Dec 21, 2018

    Where to find $17.99 deals

    Answer : [Re] Inquiry for the item from 250****

    Dear customer,
    We are selling on the site now.
    Thank you.

  • Question : Inquiry for the item from ric****Nov 03, 2018

  • Question : Inquiry for the item from j.c****Oct 15, 2018

  • Question : Inquiry for the item from jet****Oct 15, 2018

  • Question : Inquiry for the item from cry****Sep 17, 2018

    hi,
    where are these batteries made? i assume they are not rechargeable?
    thanks.

    Answer : [Re] Inquiry for the item from cry****

    Dear customer, 
    Thank you for your interest.
    It is an alkaline battery, not a rechargeable battery.
    Thank you and regards.

+View all Notice, FAQ, Q&A >>
[DK] Nipple Band Cover Sticker Patch / Manner Band / Mens Fashion Items / 104 sheet / Made in Korea
[DK] Nipple Band Cover Sticker Patch / Manner Band / Mens Fashion Items / 104 sheet / Made in Korea
Item Q&A
  • Question : Inquiry for the item from clo****Dec 02, 2018

  • Question : Delivery feeJul 12, 2017

    Dear seller

    I would like to purchase Nipple Band Cover Sticker Patch, Travel Essentials /Sanitary Toilet Seat and Anti-Bacterial 90pcs Cleaning Scourer can you charge one delivery fee and send together?

    Answer : [Re] Delivery fee

    Dear customer,
    Thank you for your interest of our product. You can pay only one shipping fee for purchasing items among same shipping fee group in our shop. Please understand.
    Thank you again.

    Question : [Re] Delivery fee

    Dear seller

    Is this 3 item from you?

    Answer : [Re] Delivery fee

    Dear customer,
    We're selling Nipple Band Cover Sticker only.
    Thank you.

[Bulk Sale! 1+1+1+1]★KOR NO.1 Shampoo★Ryo Damage Care Shampoo/ 180ml*4ea/ EXP :May.2020
[Bulk Sale! 1+1+1+1]★KOR NO.1 Shampoo★Ryo Damage Care Shampoo/ 180ml*4ea/ EXP :May.2020
Item Q&A
  • Question : Inquiry for the item from alo****Nov 09, 2018

  • Question : Inquiry for the item from Lin****Aug 24, 2018

    Dear seller

    Is this Silicon free?
    All from Nautral plant?

    Answer : [Re] Inquiry for the item from Lin****

    Dear customer,
    It is a product with silicone added.
    It is not a complete natural product.
    This product contains natural ingredients to help with damaged hair.
    Thank you and regards.

★ [GIFT SET]★KOR NO.1 Shampoo★/ 400ml*3ea/ Limited Eddition Set / gift set / EXP:AUG.2020
★ [GIFT SET]★KOR NO.1 Shampoo★/ 400ml*3ea/ Limited Eddition Set / gift set / EXP:AUG.2020
Item Q&A
  • Question : Inquiry for the item from hh2****Sep 26, 2018

  • Question : Inquiry for the item from ser****Aug 19, 2018

    Why advertisement show $15.99 but when click to buy is $16.90?

    Answer : [Re] Inquiry for the item from ser****

    Dear customer,
    We're sorry about your inconvenience.
    We checked that it has changed the price due to the difference of setting time. So, we will give you a refund for the difference.
    Thank you and regards.

  • Question : ShampooJun 06, 2018

  • Question : Inquiry for the item from nan****Mar 29, 2018

  • Question : Inquiry for the item from dox****Mar 04, 2018

    Hi I purchased this before and after using my scalp hv more itch and irritations. Are your pdts Authentic or not? I switch to the 1s I purchased fr retail store n my itch n dandruff lessen. Please advice

    Answer : [Re] Inquiry for the item from dox****

    Dear customer,
    All products we sell are genuine.
    We do not sell fake products.
    Thank you.

    Question : [Re] Inquiry for the item from dox****

    Ok good to know

    Answer : [Re] Inquiry for the item from dox****

    Then not sure why this range do OT suit as I hv so Itchy Scalp and much dandruff

    Question : [Re] Inquiry for the item from dox****

    Dear customer,
    Thank you.

+View all Notice, FAQ, Q&A >>
Organic Roasted Seaweed 10EA/Organic seasoned Seaweed10EA/Organic Pure Barley Tea/Made in Korea
Organic Roasted Seaweed 10EA/Organic seasoned Seaweed10EA/Organic Pure Barley Tea/Made in Korea
Item Q&A
  • Question : Inquiry for the item from Ann****Sep 23, 2018

  • Question : Inquiry for the item from chi****Aug 25, 2018

    Hi,
    may I know the expiry date for the 100% organic roasted seaweed?

    Answer : [Re] Inquiry for the item from chi****

    Dear customer,
    EXP date: Feb.2019.
    This is 100% organic roasted seaweed.
    Thank you and have a nice day.

    Question : [Re] Inquiry for the item from chi****

    Thank you 😄 I've made the orders.

    Answer : [Re] Inquiry for the item from chi****

    Dear customer,
    Thank you and regards.

  • Question : Inquiry for the item from nik****Jun 24, 2018

    Hi seller did the price just adjusted? I was putting in my cart and now check to pay,it become so expensive!!

    Answer : [Re] Inquiry for the item from nik****

    Dear customer,
    Sorry for the delay.
    This product is currently on time sale(SGD8.99)
    Thank you and have a nice day.

    Question : [Re] Inquiry for the item from nik****

    Aiya...im slow again..it went back no promo..kindly let me know whens yr next promo..by the way is it safe for kids 4 years and 2 years old to eat on daily basic? Many were saying seaweed not healthy for kids too young?

    Answer : [Re] Inquiry for the item from nik****

    Dear customer,
    Seaweed is a healthy ingredient as it is known.
    It is important how to make good seaweed.
    For children, it may be a problem with the oil and salt contained in the seaweed.
    In Korea, we supply children no oil and salt and low-salt and low-fat products.
    Please feel free to feed your children.
    Thank you.

    http://blog.naver.com/PostView.nhn?blogId=emh84&logNo=221302019379&categoryNo=0&parentCategoryNo=0

    Question : [Re] Inquiry for the item from nik****

    Kindly let me know of discount and ill order again..my kids love seaweed..if from korea so cheap then i can buy.

    Answer : [Re] Inquiry for the item from nik****

    Dear customer,
    It is on time sale now.
    Thank you so much.

Collection of Silicone line  /Baby food container + silicone spoon / Food Freezing Tray/FDA/BPA FREE
Collection of Silicone line /Baby food container + silicone spoon / Food Freezing Tray/FDA/BPA FREE
Item Q&A
  • Question : Inquiry from ahe****Sep 07, 2018

    Seller I am keen to order the baby cup n also jeju wet wipes together. But realise the wet wipes is free delivery but cup got $3.99 delivery charge. Can check how can the delivery charge be waived?

    Answer : [Re] Inquiry from ahe****

    Dear customer,
    Thank you for your interest.
    The shipping cost may vary depending on the product.
    Please understand. 
    Thank you and regards.

  • Question : Inquiry for the item from phy****Feb 07, 2018