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Q & A Lists
Item Question & Answer
[SUPER SALE!] Sony WH-1000XM3 Wireless Noise Cancelling Headphones
[SUPER SALE!] Sony WH-1000XM3 Wireless Noise Cancelling Headphones
Item Q&A
  • Question : Inquiry related delivery from rst****May 16, 2019

    Bro ordered just now, when will I expect shipping to Singapore.
    Is item Authentic? How it’s so cheap compare to other sellers?

    Answer : [Re] Inquiry related delivery from rst****

    Hi
    Thanks for your inquiry.
    Next shipment from HK to SG would be on May 17 (Fri), transit time 3 to 4 days
    My side sells 100% authentic product only. Pls feel free visit other customers' reviews if u have any concern.

    Price...it is "import set" thus my side offers 14 days DOA warranty and there would be "NO" SG local warranty....

    Hope above information clarifies,

    Pls feel free to contact me if there is any concern

    br
    Lawrence

    Question : [Re] Inquiry related delivery from rst****

    Thanks for reply, after 14 days something goes wrong, what I can do?

    Answer : [Re] Inquiry related delivery from rst****

    Umm....u may need to find SG local Sony for assistance....(u may have to pay for the repair cost if any...)

    Thanks for your understanding,

    br
    Lawrence

    Question : [Re] Inquiry related delivery from rst****

    Thanks for the info... advice did u face such issue when someone complained about faulty product after 14 days?

  • Question : Inquiry related delivery from 236****May 19, 2019

    will it be shipped soon?

    Answer : [Re] Inquiry related delivery from 236****

    Hi
    Thanks for your inquiry. The shipment would be arranged by May 21 (Tue) from HK to SG, transit time 3 to 4 days.
    (Order Cut off May 21 noon)
    Pls feel free to contact us if there is any concern

    br
    Lawrence

  • Question : Inquiry for the item from wal****May 18, 2019

    Is this brand new item or refurbished?

    Answer : [Re] Inquiry for the item from wal****

    Hi
    thanks for your inquiry. My side sells 100% authentic / brand new products only, for product quality, pls feel free visit other customers' reviews

    br
    Lawrence

  • Question : Inquiry from 261****May 16, 2019

    May I know how does the warranty works ? I am located in Singapore

    Answer : [Re] Inquiry from 261****

    Hi
    Thanks for your inquiry.
    My side offers 14 days DOA warranty to customers.
    To be honest, as item is import set thus there would be "NO" SG local warranty offer.

    thanks for your understanding

    br
    Lawrence

  • Question : Inquiry for the item from clo****May 14, 2019

    Hi, does this come with any Sony warranty?

    Answer : [Re] Inquiry for the item from clo****

    Hello??

    Question : [Re] Inquiry for the item from clo****

    Hi
    Thanks for your inquiry and sorry for my late reply.
    Item is IMPORT set thus there would be "NO" Sony warranty.

    My side offers 14 days DOA warranty to customers

    br
    Lawrence

    Answer : [Re] Inquiry for the item from clo****

    Alright, thanks for the info

    Question : [Re] Inquiry for the item from clo****

    My pleasure

    br
    Lawrence

+View all Notice, FAQ, Q&A >>
[MAKE $318] Garmin Instinct Rugged Outdoor Smart Watch with GPS
[MAKE $318] Garmin Instinct Rugged Outdoor Smart Watch with GPS
Item Q&A
  • Question : Inquiry for the item from cap****May 20, 2019

    Hi Lawrence, how do I make the price to $318. Can’t find those coupons to redeem.

    Answer : [Re] Inquiry for the item from cap****

    Hi
    Sorry for late reply. And suppose this is the promo offered by qoo10 during the weekend....

    br
    Lawrence

  • Question : Inquiry for the item from hii****May 12, 2019

    Hi saw ur reply to other buyer on DOA. What’s DOA?
    So if anything goes wrong with Watch within 14 days, I need to pay the shipping fees to return to u? Thanks.

    Answer : [Re] Inquiry for the item from hii****

    Hi
    DOA stands for damage on arrival, and within 14 days and quality issue, shipping fees would be beared by my side if product has quality issue.

    hope above clarifies,

    br
    Lawrence

  • Question : Inquiry for the item from fel****Apr 24, 2019

    Is there any warranty?

    Answer : [Re] Inquiry for the item from fel****

    Hi
    Thanks for your inquiry.
    My side offers 14 days DOA warranty to cusotmers.

    Pls feel free to contact us if thers is any concern,

    br
    Lawrence

[MAKE $260] Marshall KILBURN Bluetooth Speaker (Version 1) - Authentic
[MAKE $260] Marshall KILBURN Bluetooth Speaker (Version 1) - Authentic
Item Q&A
  • Question : Inquiry related delivery from hip****May 19, 2019

  • Question : Inquiry for the item from sou****Nov 26, 2018

    Do you have cream for this?

    Answer : [Re] Inquiry for the item from sou****

    Hi
    Sorry, CREAM is currently out of stock, next batch would be in mid Dec per current schedule,

    my side does not want customers wait for back orders thus OFF shelf CREAM color for time being.

    thanks

    Lawrence

  • Question : Inquiry for the item from liu****Nov 20, 2018

  • Question : Inquiry for the item from liu****Nov 21, 2018

  • Question : Inquiry for the item from xil****Nov 21, 2018

    To the person below, seems like our orders are mixed up. I ordered a black but cream was given to me.

    Answer : [Re] Inquiry for the item from xil****

    Hi
    I have been informed by another customer regarding to wrong color received also
    i will whatsapp u asap
    Lawrence

+View all Notice, FAQ, Q&A >>
[MAKE $162] JBL Bar Studio 2.0 Channel Soundbar with Bluetooth
[MAKE $162] JBL Bar Studio 2.0 Channel Soundbar with Bluetooth
Item Q&A
  • Question : Inquiry for the item from phy****May 17, 2019

    Hi, why I can't apply the $5 shop coupon, the price after cart coupon is $167 not $162.

    Answer : [Re] Inquiry for the item from phy****

    Hi

    Sorry for my late reply. The shop coupon is from my store.

    Hope above info helps

    br
    Lawrence

  • Question : Inquiry for the item from ken****May 12, 2019

    It this product genuine and authentic from jbl?

    Answer : [Re] Inquiry for the item from ken****

    Hi
    Thanks for your inquiry.
    My side sells 100% authentic products only, for quality, pls feel free check out other customers' reviews.

    br
    Lawrence

  • Question : Inquiry for the item from des****Apr 09, 2019

  • Question : Inquiry for the item from nan****Apr 04, 2019

    How many watt?

    Answer : [Re] Inquiry for the item from nan****

    Hi
    thanks for your inquiry.
    Max power : 30W or u mean power !?
    Umm in short, can be used in Singapore ~

    Pls feel free visit other customers' review

    br
    Lawrence

  • Question : Inquiry for the item from loy****Apr 03, 2019

    Hello, is the sound bar wall mountable?

    Answer : [Re] Inquiry for the item from loy****

    Hi
    I suggest not since it is about 1.4kg
    Normally, customers placed the soundbar on the TV shelf

    br
    Lawrence

+View all Notice, FAQ, Q&A >>
Fitbit Alta HR Heart Rate Fitness Activity Tracker
Fitbit Alta HR Heart Rate Fitness Activity Tracker
Item Q&A
  • Question : Inquiry for the item from jes****May 15, 2019

    Hi! Will you be restocking Rose Gold color?

    Answer : [Re] Inquiry for the item from jes****

    Hi
    Thanks for your inquiry.
    My side is trying our best to re-stock but there is "NO" shipment incomig currently.

    My side do have "fuchsia" color stock.

    thanks for your understanding

    br
    Lawrence

  • Question : Inquiry for the item from Hwe****Jan 03, 2019

    i saw on another website, the same item. but cost more. why?

    Answer : [Re] Inquiry for the item from Hwe****

    Hi
    Another website means ?

    br
    Lawrence

  • Question : Inquiry for the item from rho****Sep 07, 2018

    Warranty?

    Answer : [Re] Inquiry for the item from rho****

    Hi,
    Thanks for your inquiry. My side offers 14 days DOA warranty only.

    Pls feel free to contact me if there is any concern,

    br,
    Geeker - Lawrence

Garmin Fenix 5 Sapphire GPS Watch with Wrist-based Heart Rate (Black 47 mm Diameter)
Garmin Fenix 5 Sapphire GPS Watch with Wrist-based Heart Rate (Black 47 mm Diameter)
Item Q&A
  • Question : Inquiry related delivery from fil****May 14, 2019

  • Question : Inquiry for the item from che****Mar 27, 2019

    Is this APAC version? What is different between local set and APAC version? Able to display Chinese notification?

    Answer : [Re] Inquiry for the item from che****

    This is a very GOOD question bro and I think u know garmin products well

    My side all Garmin products are SEA spec, which is best suit for Singapore, malaysia, thailand ...etc SEA countries

    BUT

    the model is ENG only version, would NOT support simplified nor traditional chinese

    If any issue, pls feel free let me know

    br
    Lawrence

  • Question : Inquiry related delivery from sup****Mar 18, 2019

  • Question : Inquiry related delivery from sup****Mar 17, 2019

  • Question : Inquiry for the item from ps_****Dec 07, 2018

+View all Notice, FAQ, Q&A >>
[SUPER SALE!] Sennheiser Momentum True Wireless Bluetooth Earbuds
[SUPER SALE!] Sennheiser Momentum True Wireless Bluetooth Earbuds
Item Q&A
  • Question : Inquiry for the item from lam****May 12, 2019

    Hi,

    No warranty ?

    Answer : [Re] Inquiry for the item from lam****

    Hi
    Thanks for your inquiry.
    My side offers 14 days DOA warranty to customers.

    Pls feel free to contact us if there is any concern

    br
    Lawrence

  • Question : Inquiry for the item from ser****Mar 04, 2019

Beurer Wrist Blood Pressure Monitor BC44
Beurer Wrist Blood Pressure Monitor BC44
Item Q&A
  • Question : Inquiry for the item from kya****May 07, 2019

    May I know what’s the battery size used? How Long does it it take for delivery?

    Answer : [Re] Inquiry for the item from kya****

    Hi
    Thanks for your inquiry.
    Battery required is 2 x 1.5V AAA Batteries
    For delivery time, it would be around 3 to 4 days to you.

    Pls feel free to contact me if u need any assistance

    br
    Lawrence

[Guarantee Cheapest]Oneplus 6T (128GB 256GB) Mclaren edition available [FREE 6 MONTHS WARRANTY!]
[Guarantee Cheapest]Oneplus 6T (128GB 256GB) Mclaren edition available [FREE 6 MONTHS WARRANTY!]
Item Q&A
  • Question : Inquiry for the item from jai****May 01, 2019

  • Question : Inquiry related delivery from fad****Apr 05, 2019

    Hi will this be charged gst?

    Answer : [Re] Inquiry related delivery from fad****

    Hi
    Thanks for your inquiry. Nothing extra u need to pay.


    br
    Lawrence

  • Question : Inquiry from 261****Mar 29, 2019

  • Question : Inquiry for the item from wis****Feb 23, 2019

    Hi if I reset the phone, will google play still be available in there?

    Answer : [Re] Inquiry for the item from wis****

    Hi
    Strongly DO NOT recommend to do this as after reset, the OS, google play store have to be re-installed yourself....

    I know onplus is a brand OPEN for end user to customize own phone but warranty would expire by doing this....

    br
    Lawrence

  • Question : Inquiry for the item from 233****Feb 07, 2019

+View all Notice, FAQ, Q&A >>
Plantronics Voyager Focus UC B825 Stereo Bluetooth Headset with Active Noise Canceling (Black)
Plantronics Voyager Focus UC B825 Stereo Bluetooth Headset with Active Noise Canceling (Black)
Item Q&A
  • Question : Inquiry for the item from nga****Apr 30, 2019

    Good day,

    I would like to have a soft copy receipt of this item to my email. I need to claim the money from my company. Kindly assist once order is processed.

    Answer : [Re] Inquiry for the item from nga****

    Hi
    Sure, may i have your email address pls?

    br
    Lawrence

  • Question : Inquiry for the item from Dha****Feb 02, 2018

    Does this item comes with warranty?

    Answer : [Re] Inquiry for the item from Dha****

    Hi,
    Thanks for your inquiry.
    Geeker provides 7days DOA FREE replacement or FULL refund (not humana damaged, inapporiate use and water damage)

    Pls feel free to contact us if you need further assistance.

    br,
    Geeker

  • Question : enquiryJan 31, 2018

    Does the stand-alone comes with PC USB adaptor? Thanks

    Answer : [Re] enquiry

    Hi,
    Thanks for your inquiry.
    I think you are refering to the Bluetooth USB Adapaer right? If so, yes, it is included.
    Attached is the manual of this model for your reference. You could refer to p.13 regarding to the in the box.

    Please feel free to contact us if you need further assistance.

    Br,
    Geeker

  • Question : Plantronics Voyager Focus UC B825Nov 04, 2017

[SUPER SALE] Bose QuietComfort 35 Wireless Headphones II
[SUPER SALE] Bose QuietComfort 35 Wireless Headphones II
Item Q&A
  • Question : Inquiry for the item from mds****Apr 28, 2019

  • Question : Inquiry for the item from leo****Apr 09, 2019

    Hi how Long is the warranty

    Answer : [Re] Inquiry for the item from leo****

    Hi
    Thanks for your inquiry.
    My side offers 14 days DOA warranty.

    Pls feel free to contact us if there is any concern,

    br
    Lawrence

  • Question : Inquiry related delivery from dof****Apr 08, 2019

    hello since i received the seller email to me saying my item was shipped out on 4th april, it has been 4 days and still no tracking service available. my tracking number is 276609852853.

    Answer : [Re] Inquiry related delivery from dof****

    Hi
    It is the forwarder system issue,...they are recovering....sincerely apologize and my side confirmed the parcel is in transit

    pls feel free whatsapp me +852 61178638 for assistance

    br
    Lawrence

  • Question : Inquiry for the item from dof****Apr 06, 2019

    hi if i’m not wrong the qc 35 ii can be connected to 2 devices at once so why is that your responses to such related questions mention that it can only connect to one device at a time? i already bought from you so it concerns me if this does not match the official bose product features.

    Answer : [Re] Inquiry for the item from dof****

    Hi
    You are right. my bad...
    https://www.bose.com/en_us/support/article/managing-multiple-connected-devices.html

    qc35ii can be actively connected to two devices at a time

    i apologize for causing any confusion and thanks for your correction

    br
    Lawrence

  • Question : Inquiry for the item from fae****Apr 03, 2019

    Hi.... I have already the bank money for the item . However, the goods does not go thru

    Can you please assist

    Answer : [Re] Inquiry for the item from fae****

    Hi
    Pls kindly contact qoo10 as my side is seller only....
    For order processing / payment ....these are handled by qoo10...

    thanks for your understanding

    br
    Lawrence

    Question : [Re] Inquiry for the item from fae****

    Does it mean that the product was not purchase?

    Answer : [Re] Inquiry for the item from fae****

    Hi,
    Pls kindly seek qoo10 for assistance as I could not allocated customer's order without order number nor chart number.

    br
    Lawrence

+View all Notice, FAQ, Q&A >>
RHA MA390 Universal Noise Isolating In-Ear Headphone with remote and mic
RHA MA390 Universal Noise Isolating In-Ear Headphone with remote and mic
Item Q&A
  • Question : Inquiry for the item from 244****Apr 25, 2019

    Hi, how long is the warranty period for these products ??
    If faulty, how to exchange for one to one ??
    How long will it take to receive these products to Singapore after payments ??

    Answer : [Re] Inquiry for the item from 244****

    Hi
    Thanks for your inquiry.
    My side offers 14 days DOA warranty to customers.
    If faulty, one to one exchange or refund also possible.

    transit time would be around 3 to 4 days to SG

    br
    Lawrence

    Question : [Re] Inquiry for the item from 244****

    What is DOA ??

    Answer : [Re] Inquiry for the item from 244****

    Hi
    DOA stands for Damage on arrival

    If any concern, pls feel free let me know. thanks

    br
    Lawrence

Nanoleaf Canvas Light / Light Panels Rhythm Edition Smarter Kit (9 Panels included)
Nanoleaf Canvas Light / Light Panels Rhythm Edition Smarter Kit (9 Panels included)
Item Q&A
  • Question : Inquiry for the item from Tok****Apr 26, 2019

  • Question : Inquiry related delivery from Jar****Mar 24, 2019

    How long will shipping take?

    Answer : [Re] Inquiry related delivery from Jar****

    Hi
    Thanks for your inquiry.
    Transit time is around 3 to 4 days to you

    Pls feel free to contact us if you need any assistance

    br
    Lawrence

Garmin Fenix 5X Sapphire GPS Watch with Wrist-based Heart Rate (Slate Gray 51mm Diameter)
Garmin Fenix 5X Sapphire GPS Watch with Wrist-based Heart Rate (Slate Gray 51mm Diameter)
Item Q&A
  • Question : Inquiry for the item from ps_****Apr 26, 2019

    Hi Seller
    Item is Brand new set or refurbished set?

    Answer : [Re] Inquiry for the item from ps_****

    Hi
    Thanks for your inquiry.
    My side sells 100% brand new, authentic products only.
    For quality, pls feel free visit other customers' reviews~

    br
    Lawrence

  • Question : Inquiry for the item from ran****Dec 21, 2018

    Is there any warranty for this?
    Isnyes, Can it be claimed with Garmin Singapore ?

    Answer : [Re] Inquiry for the item from ran****

    Hi
    thanks for your inquiry.
    My side offers 14 days DOA warranty only and there would be NO Singapore Local warranty as stock is parellel import from HK

    thanks for your understanding

    br
    Lawrence

Bang And Olufsen Beoplay H9i ANC Wireless Bluetooth Headphones
Bang And Olufsen Beoplay H9i ANC Wireless Bluetooth Headphones
Item Q&A
  • Question : Inquiry for the item from kol****Apr 22, 2019

    Hello seller,

    I have a few questions to ask. Does this comes with a local warranty? Roughly how much do I have to pay for the tax? Is this guaranteed authentic?

    Answer : [Re] Inquiry for the item from kol****

    Hello seller,
    Another question is that, I know B&O have international warranty where if I called them and inform them that my headphones have problem, they will send my headphone to Hong Kong for servicing. Will there be any invoice which allow me to get warranty in this case?

    Question : [Re] Inquiry for the item from kol****

    Hi
    It would NOT have local warranty as stock is parallel import / export.
    Dont worry about GST
    My side sells 100% authentic products only, for quality, pls feel free visit other customers' reviews

    The so called international warranty is for Distributor's stock, while in this case, parallel import / export, it WOULD not have this kind of service from B&O

    thanks for your understanding

    br
    Lawrence

Bose SoundSport Wireless In-Ear Headphones
Bose SoundSport Wireless In-Ear Headphones
Item Q&A
  • Question : Inquiry for the item from esw****Apr 19, 2019

    Is there a warranty for this and is that original BOSE

    Answer : [Re] Inquiry for the item from esw****

    Hi
    Thanks for your inquiry. Sorry to inform u that this is parallel import thus my side offers 14 days DOA warranty to customers.
    There would be NO manufactuerer / local warranty.

    thanks for your understanding

    br
    Lawrence

  • Question : Inquiry for the item from esw****Apr 19, 2019

    Is there a warranty for this

    Answer : [Re] Inquiry for the item from esw****

    Hi
    Thanks for your inquiry. Sorry to inform u that this is parallel import thus my side offers 14 days DOA warranty to customers.
    There would be NO manufactuerer / local warranty.

    thanks for your understanding

    br
    Lawrence

Bang and Olufsen Beoplay E8 2.0 Truly Wireless In-Ear Earphones Qi Charging
Bang and Olufsen Beoplay E8 2.0 Truly Wireless In-Ear Earphones Qi Charging
Item Q&A
  • Question : Inquiry for the item from rik****Apr 14, 2019

    Does this come with warranty?

    Answer : [Re] Inquiry for the item from rik****

    Hi
    Thanks for your inquiry. My side offers 14 days DOA warranty to customers.

    Pls feel free to contact us if you have any inquiries.

    br
    Lawrence

    Question : [Re] Inquiry for the item from rik****

    Hey, so there's no warranty from B&O?

    Answer : [Re] Inquiry for the item from rik****

    Since the stock is parallel import to SG, I would say there would be NO local warranty from B&O.

    Thanks for your understanding

    br
    Lawrence

    Question : [Re] Inquiry for the item from rik****

    I see, noted with thanks!

    Answer : [Re] Inquiry for the item from rik****

    my pleasure thanks

Sony DLP Mobile USB-C Portable Pocket Projectpor MP-CD1
Sony DLP Mobile USB-C Portable Pocket Projectpor MP-CD1
Item Q&A
  • Question : 619****会员的咨询。Apr 14, 2019

    Is This projector got global warranty? I would like to buy to the Singapore but worry about this

    Answer : [Re] 619****会员的咨询。

    Hi
    Thanks for your inquiry. The item is parallel import to SG thus it would NOT have local warranty.
    My side offers 14 day DOA warranty for the product.

    Thanks for your understanding

    br
    Lawrence

Garmin Forerunner 235 GPS Running Watch with Wrist-based Heart Rate
Garmin Forerunner 235 GPS Running Watch with Wrist-based Heart Rate
Item Q&A
  • Question : Inquiry for the item from shi****Apr 10, 2019

    Is there a.warranty for this

    Answer : [Re] Inquiry for the item from shi****

    Hi
    thanks for your inquiry.
    My side offers 14 days DOA warranty to customers.

    Pls feel free to contact us if there is any concern

    br
    Lawrence

  • Question : Inquiry from yan****Nov 30, 2018

  • Question : Inquiry related delivery from she****Oct 04, 2018

  • Question : Inquiry for the item from wen****Jun 24, 2018

    Are there 1 or 2 straps in this package?

    Answer : [Re] Inquiry for the item from wen****

    Hi
    Thaks for your inquiry.
    There would be 2 straps in the package.

    Pls feel free to contact us if you need further assistance.

    br,
    Geeker - Lawrence

    Question : [Re] Inquiry for the item from wen****

    1 red strap and 1 black strap?

    Answer : [Re] Inquiry for the item from wen****

    Hi,
    I assume you are refering to Lava Red
    If so, yes, the RED would be on the watch and black strap spare.

    Please feel free to contact me if you need further assistance.

    br,
    Geeker - Lawrence

  • Question : Inquiry for the item from yew****Dec 16, 2017

    Is there any warranty ? How long the warranty and is it international ? If watch spoil where to repair in singapore

    Answer : [Re] Inquiry for the item from yew****

    Hi,

    Thanks for your inquiry. Geeker sells 100% authentic products, please feel free to visit our shop and check out other customers' review & comment.
    For Garmin 235, this is international version.
    Geeker offers 7 days DOA warranty only (free shipping) but sadly, as we are located in HK, my side could not advise you where to repair in Singapore.

    Hope above information helps and please feel free to contact us if you need further assistance.

    Br,
    Geeker

+View all Notice, FAQ, Q&A >>
[MAKE $429] Apple Homepod Smart Speaker Home Assistant 100% ORIGINAL - US Plug only
[MAKE $429] Apple Homepod Smart Speaker Home Assistant 100% ORIGINAL - US Plug only
Item Q&A
  • Question : Inquiry for the item from pei****Apr 05, 2019

    Hi, would like to confirm I could get the uk 3-pin set if i write it in the notes when i place order?

    Answer : [Re] Inquiry for the item from pei****

    Hi
    Sorry the item itself is US spec, my side does not have UK pin stock

    Pls note.

    br
    Lawrence

    Question : [Re] Inquiry for the item from pei****

    Ok thanks! I have made an order, may I check how many days will it take to arrive?

    Answer : [Re] Inquiry for the item from pei****

    Thanks the order would be shipped out from HK today (Apr 9), transit time 3 to 4 days

    Tracking# 276609853041
    http://ype.yamatoparcel.co.jp/ktt/track

    My side would also keep tracking with every order delivery status.

    Pls feel free to contact me if there is any issue.

    br
    Lawrence

    Question : [Re] Inquiry for the item from pei****

    Ok thank you!

    Answer : [Re] Inquiry for the item from pei****

    My pleasure ~ thanks for purchase from Geeker

  • Question : Inquiry for the item from goo****Mar 31, 2019

    hu, i do i go about with warranty claims if i have an issue with the speaker? will the item need to be shipped back to HK?

    Answer : [Re] Inquiry for the item from goo****

    Hi
    Thanks for your inquiry. Yes, need ship back to HK as my side is from HK and "NO" local retail in SG

    My side offeres 14 days DOA and within 14 days upon arrival, no extra u need to pay if found with quality issue

    br
    Lawrence

  • Question : Inquiry for the item from ksl****Feb 20, 2019

  • Question : Inquiry for the item from 238****Feb 20, 2019

    How do you apply coupon and get $485 per item? I am interested to buy a pair of Black HomePod. Is this a UK Plug?

    Answer : [Re] Inquiry for the item from 238****

    Is this set originated from Hong Kong Apple store?

    Question : [Re] Inquiry for the item from 238****

    Hi
    Thanks for your inquiry.
    It is NOT from HK Apple store.
    Stock is from US traders, thus it is U.S. Plug (2 pin)

    br
    Lawrence

  • Question : Inquiry for the item from dia****Feb 16, 2019

    Hi, will I need to pay custom charges and gst, since it’s over $400. Pls advise. Thks.

    Answer : [Re] Inquiry for the item from dia****

    Hi
    Thanks for your inquiry.
    No extra u need to pay ~

    br
    Lawrence

+View all Notice, FAQ, Q&A >>
Harman Kardon Onyx Studio 3 Bluetooth Wireless Speaker
Harman Kardon Onyx Studio 3 Bluetooth Wireless Speaker
Item Q&A
  • Question : Inquiry for the item from ele****Mar 31, 2019

    I’m interested in the white one. Will you restock anytime soon?

    Answer : [Re] Inquiry for the item from ele****

    Hi
    Thanks for your inquiry. Onyx studio 3 actually is an EOL model while market only have Black / Blue available. my side seems not likely have white color in short future...

    thanks for your understanding


    br
    Lawrence

[MAKE $229]Bang And Olufsen Beoplay E8 Premium Truly Wireless In-Ear Earphones
[MAKE $229]Bang And Olufsen Beoplay E8 Premium Truly Wireless In-Ear Earphones
Item Q&A
  • Question : Inquiry for the item from jus****Mar 28, 2019

  • Question : Inquiry from pyl****Mar 28, 2019

    Hi,

    Is E8 2.0 happening soon?

    Thank you.

    Answer : [Re] Inquiry from pyl****

    Hi
    not yet....shipment delayed...

    br
    Lawrence

  • Question : Inquiry for the item from Wei****Mar 25, 2019

  • Question : Inquiry for the item from ria****Mar 22, 2019

    Hi, is this compatible with iPhone 7?

    Answer : [Re] Inquiry for the item from ria****

    Hi
    Thanks for your inquiry. the headphone itself is pairing device through bluetooth only...
    while apps do support iOS

    br
    Lawrence

  • Question : Inquiry for the item from Fra****Mar 22, 2019

+View all Notice, FAQ, Q&A >>
Samsung Gear S3 Frontier SM-R760 Smart Watch
Samsung Gear S3 Frontier SM-R760 Smart Watch
Item Q&A
  • Question : Inquiry for the item from 233****Mar 27, 2019

    Is this item brand new?

    Answer : [Re] Inquiry for the item from 233****

    Hi
    Thanks for your inquiry. My side sells 100% brand new, authentic products only.

    for products quality review, pls kindly visit customers' review ~~


    br
    Lawrence

  • Question : Inquiry for the item from cyn****Mar 02, 2019

    hi this item, it can be used in Singapore? what is the plug type? can use Samsung pay? is there warranty? how long to ship?

    Answer : [Re] Inquiry for the item from cyn****

    Hi
    Thanks for your inquiry. Yes it can be used in SG and can use Samsung Pay for sure.
    Warranty is 14 days DOA warranty as it is trader stock (parallel import to SG)
    For shipment time, is 3 to 4 working days from my side to you.

    Pls feel free to contact us if you have any inquiries

    br
    Lawrence

Withings Steel HR Heart Rate  Activity Tracking Watch
Withings Steel HR Heart Rate Activity Tracking Watch
Item Q&A
  • Question : Inquiry for the item from 244****Mar 13, 2019

    How long is the warranty for this products??
    If it is faulty, where to send for one to one exchange in Singapore ??

    Answer : [Re] Inquiry for the item from 244****

    Hi
    Thanks for your inquiry. My side offers 14 days DOA warranty
    as stock is from HK, there is "NO" exchange / repair service in Singapore

    thanks

    Lawrence

  • Question : Inquiry for the item from jan****Mar 31, 2018

    Is there stock for 36 mm black?

    Answer : [Re] Inquiry for the item from jan****

    Hi,
    Thanks for your inquiry. Sorry to inform you that my side is currently still under Easter Holiday thus need to reconfirm you by Apr 3 only. Thanks for your understanding.

    Br,
    Geeker- Lawrence

    Question : [Re] Inquiry for the item from jan****

    Okay thanks

    Answer : [Re] Inquiry for the item from jan****

    Hi,
    Sorry for my late reply.
    My side is facing on-going delay from supplier and the item would only in stock by next week (Wk Apr 9). May I know if you would prefer order cancel instead due to long delivery time?
    Sincerely apologize for this inconvenience caused.

    Br,
    Geeker - Lawrence

  • Question : Order 250435650Mar 20, 2018

    Hi, when will you send my order?

    Answer : [Re] Order 250435650

    Hi
    Really sorry for my late reply. Pls note current item is out of stock
    May I suggest order cancel instead ?

    Sorry for any inconvenience caused.

    Br,
    Geeker

    Question : [Re] Order 250435650

    Hi, you won't be restocking it?

    Answer : [Re] Order 250435650

    I will for sure, but per latest update, stock coming by early April only. (unexpected shipment delay...)
    I worry this cause too much inconvenience to you only, my side could keep chasing for you if you prefer wait for this order.
    I am so sorry for this inconvenice caused.

    Br,
    Geeker

    Question : [Re] Order 250435650

    thanks, will wait for your stock to come.

    Answer : [Re] Order 250435650

    Well noted and thanks for your support. My side would try our best to speed up the delivery and keep you updated for status.

    Thanks for purchasing from Geeker

  • Question : Inquiry for the item from cbo****Mar 09, 2018

  • Question : Inquiry for the item from n_f****Nov 24, 2017

    Hi, is there warranty? What happens if product is faulty?

    Answer : [Re] Inquiry for the item from n_f****

    Dear Customer,

    We offer 14days DOA and 30days Return/Exchange with free return shipping.

    After the period, you have to paid shipping fee from SG and return from HK.

    Cheers,
    GeekerMart Support Team

+View all Notice, FAQ, Q&A >>
RHA MA650 Wireless Bluetooth In-Ear Headphones
RHA MA650 Wireless Bluetooth In-Ear Headphones
Item Q&A
  • Question : Inquiry for the item from car****Mar 08, 2019

    Any warranty om this item?

    Answer : [Re] Inquiry for the item from car****

    Hi
    Thanks for your inquiry. There would be NO SG local warranty as stock is parallel import. My side offers 14 days DOA warranty to customers. Pls feel free to contact us if there is any concern, Lawrence

Minix Neo C Mini Type-C Adapter for MacBook / MacBook Pro
Minix Neo C Mini Type-C Adapter for MacBook / MacBook Pro
Item Q&A
  • Question : Inquiry for the item from 238****Feb 25, 2019

    How to specify color i want to order?

    Answer : [Re] Inquiry for the item from 238****

    Hi
    Thanks for your inquiry.
    May I know which color u prefer? I think i need to double check on color stock availabilty first

    br
    Lawrence

    Question : [Re] Inquiry for the item from 238****

    silver or gray

    Answer : [Re] Inquiry for the item from 238****

    Silver has 3pcs

    Grey has 4pcs

    I have created an Option in item page for u to choose

    hope this helps

    br
    Lawrence

vivo NEX Dual Display Smartphone (128GB + 10GB RAM Polar Blue)
vivo NEX Dual Display Smartphone (128GB + 10GB RAM Polar Blue)
Item Q&A
  • Question : 关于商品xxx****会员的咨询。Feb 23, 2019

  • Question : Inquiry related delivery from luc****Feb 09, 2019

    Hi. If I order on 10 Feb how long will it take for the phone to arrive?

    Answer : [Re] Inquiry related delivery from luc****

    Hi

    Thanks for your inquiry and sorry for my late reply.

    Item would be shipped by Feb 12 from HK to SG and transit time would be around 3 to 4 days to you.

    Hope above info helps

    br
    Lawrence

    Question : [Re] Inquiry related delivery from luc****

    Hi my item shows to be shipped out on 15 Feb. May I know what is the carrier you are using for the delivery? Is it ninja van?

    Answer : [Re] Inquiry related delivery from luc****

    Hi
    My side forwarder is Yamato Takkyubin

    May i have your order# so that i could follow up for u?

    br
    Lawrence

    Question : [Re] Inquiry related delivery from luc****

    Hi my order number is 290069069

    Answer : [Re] Inquiry related delivery from luc****

    Hi,

    Thanks for your order and inquiry and sorry for my late reply
    Order# : 290069069
    Tracking# 276609847824

    URL: http://ype.yamatoparcel.co.jp/ktt/track

    Pls feel free to enter Tracking# per above URL for shipment status update.

    My side would also keep monitor every parcel status.

    Per futher findings, seems there was a delay in HK custom clearance thus there is few days delayed (Feb 15 vs Feb 19)

    Apologize for this delay and i would request forwarder to expedite this order.


    br,
    Geeker - Lawrence

    Question : [Re] Inquiry related delivery from luc****

    Thanks Lawrence for your update. Appreciate it!

    Answer : [Re] Inquiry related delivery from luc****

    My pleasure and per findings, parcel was delivery competed yesterday
    Hope u enjoy the phone and nice weekend ~

    br
    Lawrence

  • Question : Inquiry related delivery from yct****Jan 31, 2019

    How Long for shipping from Hong Kong to Singapore?

    Answer : [Re] Inquiry related delivery from yct****

    Hi
    Thanks for your inquiry.
    General speaking is 3 to 4 working days. BUT CNY is approaching and my side would be business OFF between Feb 2 to Feb 10

    Hope above info helps

    br
    Lawrence

  • Question : Inquiry for the item from jam****Jan 28, 2019

    May I know how is the warranty for this set?

    Answer : [Re] Inquiry for the item from jam****

    Hi
    Thanks for your inquiry.
    The stock itself is HK disti stock, thus has 1 year HK warranty
    My side offers 3 mths warranty to Singapore customers (Free shipping back & forth HK & SG)
    After 3 mths, customer have to pay for the flight charges to repair / replace the item

    hope above info helps

    br
    Lawrence

  • Question : Inquiry for the item from sta****Jan 27, 2019

    Hi seller, is this global from?

    Answer : [Re] Inquiry for the item from sta****

    Hi Seller, is this Global Rom?

    Question : [Re] Inquiry for the item from sta****

    Hi
    Yes, it is global rom,

    br
    Lawrence