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Q & A Lists
Item Question & Answer
Gracegift-Disney Princess Cinderella Belle Snow White Heels/Women/Ladies/Girls Shoes/Taiwan Fashion
Gracegift-Disney Princess Cinderella Belle Snow White Heels/Women/Ladies/Girls Shoes/Taiwan Fashion
Item Q&A
  • Question : Inquiry for the item from zhu****May 16, 2019

    Able to restock for R in pink size 38?

    Answer : [Re] Inquiry for the item from zhu****

    Dear,
    Thank you for your interest in our products. May we check the stock and get back to you tomorrow.
    Thank you and have a nice evening.

    Dear,
    The item you are interested R in pink size 38 is available now. Word of advice: Don't hesitate!
    Thank you and have a happy shopping. :)
    (May 17, 2019 16:33)

    Question : [Re] Inquiry for the item from zhu****

    Hi the stock has ran out again. Able to restock please?

    Answer : [Re] Inquiry for the item from zhu****

    Dear,
    Thanks for your patiently waiting.
    The style R in pink size 38 is restocked for you now.
    You can take your favorite shoes right away!
    Thank you and have a good shopping.:)

    Question : [Re] Inquiry for the item from zhu****

    I’ve tried size 39 and it’s too big. Would like to get 38 in pink please. Able to restock one more time please? (:

    Also, able to restock for the black with dots too?

  • Question : Inquiry for the item from ngx****May 20, 2019

  • Question : Inquiry for the item from xuk****May 06, 2019

  • Question : Inquiry for the item from 247****Feb 14, 2019

  • Question : Inquiry for the item from app****Feb 08, 2019

    Dear seller,
    Will there be a restock for O in light gold size 38

    Answer : [Re] Inquiry for the item from app****

    Dear,
    The item you are interested is available now.
    Word of advice: Don't hesitate!
    Thank you and have a happy shopping. :)

    Question : [Re] Inquiry for the item from app****

    Dear seller, size 38 is not in stock...

    Answer : [Re] Inquiry for the item from app****

    Dear,
    I've restock 1 qty for you now. Word of advice: Don't hesitate!
    Thank you and have a happy shopping. :)

+View all Notice, FAQ, Q&A >>
Gracegift-Classic Real Leather 2 Ways Simplistic Loafers/Women/Ladies/Girls
Gracegift-Classic Real Leather 2 Ways Simplistic Loafers/Women/Ladies/Girls
Item Q&A
  • Question : Inquiry for the item from car****May 19, 2019

    Hi

    Thanks for your reply.

    Now all sold out included other color?? Plan to restock??

    Answer : [Re] Inquiry for the item from car****

    Dear,
    Thank you for your interest in our products.
    May you tell us which color and size would you want?
    We would check the stock for you as soon as possible.
    Thanks and have a nice day.:)

    Question : [Re] Inquiry for the item from car****

    Hi,

    I would like to have black color, size 40.

    Thanks.

    Answer : [Re] Inquiry for the item from car****

    Dear,
    Thanks for your reply.
    We are sorry that the black color, size 40 is out of stock.
    Your kindly understanding is appreciated by us.
    However, we have other shoes available in EUR40 size and you could pick them up.
    You'll never stop loving them!
    Thank you and have a happy shopping.:)

    Question : [Re] Inquiry for the item from car****

    Hi,
    You mean "tan" color size 40 for this design? If so,
    Could you please send me the image how the tan color look like? Is it more towards light yellow or creamy color?

    Thanks.

    Answer : [Re] Inquiry for the item from car****

    Dear,
    Thanks for your reply.
    I mean we have other design shoes you can choose, and now you can buy our items with 45% OFF on price.
    Your understanding is appreciated by us.
    Thank you and have a nice day.:))

    Question : [Re] Inquiry for the item from car****

    Hi,

    Ok. Noted with thanks.

    Answer : [Re] Inquiry for the item from car****

    Dear,
    You're welcome!
    Hope to serve you again soon.
    Thank you and have a wonderful day. 😊

  • Question : Inquiry for the item from cs*****May 17, 2019

    Hi,

    Will you bring in stock for size 40 in black colour ?

    Thanks.

    Answer : [Re] Inquiry for the item from cs*****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of black color 40 now, and we could hardly tell when will it be restocked again. However, you could add the item to Wish List first.
    As we'll update the stock for all items everyday, you will get the notification when the item is available! Besides, we have other shoes available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry from rou****Dec 09, 2018

    Can i know What type of leather is it?

    Answer : [Re] Inquiry from rou****

    Dear,
    Thanks for your patiently waiting.
    The shoes are made of sheep leather with pigskin leather cushion.
    Thank you and have a happy shopping :)

  • Question : Inquiry for the item from rou****Dec 09, 2018

    Can i know What type of leather is it?

    Answer : [Re] Inquiry for the item from rou****

    Dear,
    Thanks for your patiently waiting.
    The shoes are made of sheep leather with pigskin leather cushion.
    Thank you and have a happy shopping :)

Gracegift-Disney Alice Mickey Tsum Tsum Winnie Shoes Slip-on Flats
Gracegift-Disney Alice Mickey Tsum Tsum Winnie Shoes Slip-on Flats
Item Q&A
  • Question : Inquiry for the item from pat****May 20, 2019

    Can't find this. What style is this?

    Answer : [Re] Inquiry for the item from pat****

    Dear,
    Thanks for your interested in our product.
    The picture you provided is style J, and our products is 45% off on price now! Do not hestiate!
    Thank you and have a good shopping.:)

  • Question : Inquiry for the item from pat****May 20, 2019

    This ia pink or dark almond?

    Answer : [Re] Inquiry for the item from pat****

    Dear,
    Thanks for your patiently waiting.
    The picture you provided is pink.
    You can buy it with 45% off on price now.
    Thanks you and have a nice day.:)

  • Question : Inquiry for the item from pat****Apr 28, 2019

    I wanted to order this design but there's no selection. Or it comes with all cartoon which I can change on my own?

    Answer : [Re] Inquiry for the item from pat****

    Dear,
    Thank you for your interest in our products.
    Please select style E and color white for the design you like. It will only come the cartoon you select.
    Thank you and have a good day!

  • Question : Inquiry for the item from mic****Mar 16, 2019

  • Question : Inquiry for the item from jer****Dec 29, 2018

+View all Notice, FAQ, Q&A >>
Gracegift-Disney Square Shoulder Bag/Women/Ladies/Girls Shoes/Taiwan Fashion
Gracegift-Disney Square Shoulder Bag/Women/Ladies/Girls Shoes/Taiwan Fashion
Item Q&A
  • Question : Inquiry for the item from tec****May 19, 2019

    Hi, May i know when will dumbo restock?

    Answer : [Re] Inquiry for the item from tec****

    Dear,
    Thank you for your interest in our products.
    The bag of style dumbo will be restocked before 31 May. However, you could add the item to Wish List first. As we'll update the stock for all items everyday, you will get the notification when the item is available! Thank you and have a happy shopping.:)

    Question : [Re] Inquiry for the item from tec****

    ♡Thanks♡

    Answer : [Re] Inquiry for the item from tec****

    Dear,
    You're welcome!
    Hope to serve you again soon.
    Thank you and have a wonderful day. 😊

  • Question : Inquiry for the item from ajk****May 06, 2019

  • Question : Inquiry for the item from mar****Apr 30, 2019

    Hi still hv restock dumbo design?

    Answer : [Re] Inquiry for the item from mar****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of this dumbo bag now, and we could hardly tell when will it be restocked again. Might be in late May. However, we have other bags available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from Yix****Apr 27, 2019

    Hi, will there be a restock for dumbo bag?

    Answer : [Re] Inquiry for the item from Yix****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of this dumbo bag now, and we could hardly tell when will it be restocked again. Might be in late May. However, we have other bags available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from che****Mar 26, 2019

    Which one is Chip and Dale?

    Answer : [Re] Inquiry for the item from che****

    Dear,
    Thanks for your patiently waiting.
    Please select option "Light Tan" for Chip and Dale bag.
    The item you are interested is available now. Word of advice: Don't hesitate!
    Thank you and have a happy shopping. :)

+View all Notice, FAQ, Q&A >>
Gracegift-Disney Mickey Minnie Shoulder Bags Handbags Backpacks New Arrival
Gracegift-Disney Mickey Minnie Shoulder Bags Handbags Backpacks New Arrival
Item Q&A
  • Question : Inquiry for the item from fra****May 20, 2019

  • Question : Inquiry for the item from hui****Apr 27, 2019

  • Question : Inquiry for the item from Wis****May 06, 2019

    The item I received does not come with the dumbo tag! Can I request for the tag or a refund?

    Answer : [Re] Inquiry for the item from Wis****

    Dear,
    Could you take a picture of the item you received for us? Look forward to your feedback soon.
    Thank you and have a nice day.

    Received your picture from the other message, will keep following there, thank you^^
    (May 07, 2019 14:15)

  • Question : Inquiry for the item from hui****May 03, 2019

    Hello is the product authentic from gracegift ?

    Answer : [Re] Inquiry for the item from hui****

    Dear,
    Thank you very much for your inquiry.
    There's no doubt that all of our products in our shop store on Q10 are 100% official authorized by Taiwan Gracegift. Please feel free to drop your message if you have any further questions.
    Thank you and have a nice day!

  • Question : Inquiry for the item from 211****Apr 27, 2019

+View all Notice, FAQ, Q&A >>
Gracegift-Disney Mickey Minnie Charm Double-layer Pouch/Women/Ladies/Taiwan Fashion
Gracegift-Disney Mickey Minnie Charm Double-layer Pouch/Women/Ladies/Taiwan Fashion
Item Q&A
  • Question : Inquiry for the item from kim****May 09, 2019

  • Question : Inquiry for the item from xyu****Jan 27, 2019

  • Question : Inquiry for the item from fir****Dec 02, 2018

    Hi there, any incoming stock for mickey?

    Please advise.

    Thanks.

    Answer : [Re] Inquiry for the item from fir****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of Mickey now, and we could hardly tell when will it be restocked again. Maybe late December. However, you could add the item to Wish List first. As we'll update the stock for all items everyday, you will get the notification when the item is available! Besides, we have other bags available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry from jty****Nov 13, 2018

    Hi, may i know what color do u have for this bag and how long is the delivery?

    Answer : [Re] Inquiry from jty****

    Dear,
    The item you are interested in both color are available now. Word of advice: Don't hesitate! The order would be shipped out within the following 2 business days after the payment completed, and you would recieve your item whitin 3~5 business days.
    Thank you and have a happy shopping. :)

  • Question : Inquiry related delivery from yen****Nov 02, 2018

+View all Notice, FAQ, Q&A >>
Gracegift-Disney Mickey Minnie ChipnDale Drawstring Cylinder Bag/Women/Taiwan Fashion
Gracegift-Disney Mickey Minnie ChipnDale Drawstring Cylinder Bag/Women/Taiwan Fashion
Item Q&A
  • Question : Inquiry for the item from 260****May 15, 2019

  • Question : Inquiry for the item from icy****Apr 08, 2019

    Hi,

    Would like to check the approximate stock available time frame for the Mickey Mouse bag.

    Thanks.

    Answer : [Re] Inquiry for the item from icy****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of Mickey Mouse bag now, and we could hardly tell when will it be restocked again. However, we have other bags available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry from joe****Mar 02, 2019

    Hi, can i check with you do u sell this dumbo bag?

    Answer : [Re] Inquiry from joe****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of this dumbo bag now, and we could hardly tell when will it be restocked again. However, you could add the item to Wish List first. As we'll update the stock for all items everyday, you will get the notification when the item is available! Besides, we have other bags available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

    Question : [Re] Inquiry from joe****

    I dont see the selection for this bag.

    Answer : [Re] Inquiry from joe****

    Dear,
    We're sorry that there's no option for dumbo bag now.
    Please follow our seller shop for the latest news.
    Thank you and have a good day!

  • Question : Inquiry for the item from 767****Jan 27, 2019

  • Question : Inquiry for the item from Yeo****Jan 22, 2019

+View all Notice, FAQ, Q&A >>
Gracegift-Disney Minnie Bow Tie Point-Toe Heels/Women/Ladies/Girls Shoes/Tai
Gracegift-Disney Minnie Bow Tie Point-Toe Heels/Women/Ladies/Girls Shoes/Tai
Item Q&A
  • Question : Inquiry for the item from cha****May 09, 2019

    May I know is this almond white..?

    Answer : [Re] Inquiry for the item from cha****

    Dear,
    Thank you for your interest.
    Yes, the picture you provided is almond white.
    This item is 45% off on price now.
    Word of advice: Don't hesitate!
    Thank you and have a happy shopping. :)

    Question : [Re] Inquiry for the item from cha****

    Thanks for reply. Really no more stock this color.
    Is OK. May I know the size is normal cutting..

    Answer : [Re] Inquiry for the item from cha****

    Dear,
    You could order the size as usual since the item runs true to size. However, it might be more comfortable by ordering 1 size larger than usual if you have wide feet or want to wear them with thick socks. For your reference, our model whose feet length is 23cm and width is 10cm, usually wears size EUR37 and trying on the size EUR37 is comfortable for her.
    Thank you and have a happy shopping.:)

    Question : [Re] Inquiry for the item from cha****

    Thanks for your advise. I prefer comfortable.. and o have ordered another design a size bigger.

    Answer : [Re] Inquiry for the item from cha****

    Dear,
    You're welcome!
    Hope to serve you again soon.
    Thank you and have a wonderful day. 😊

Gracegift-Disney Princess Cinderella Ribbon Tie Carriage Charm Heel/Women/La
Gracegift-Disney Princess Cinderella Ribbon Tie Carriage Charm Heel/Women/La
Item Q&A
  • Question : Inquiry for the item from zhu****May 16, 2019

    Will u be restocking the pink and black x dots?

    Answer : [Re] Inquiry for the item from zhu****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of pink and black x dots color now, and we could hardly tell when will it be restocked again. However, we have other shoes available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

    Question : [Re] Inquiry for the item from zhu****

    Thank you for your reply.
    I checked your website and saw that there was stock for the pink dots design in size 38. Please let me know by tomorrow if there is stock please so that I can order as soon as possible.

    Answer : [Re] Inquiry for the item from zhu****

    Dear,
    Thanks for your support.
    May you please refer the other message from us.
    Thank you and have a nice day. :)

  • Question : Inquiry from chr****Nov 26, 2018

  • Question : Inquiry for the item from ter****Nov 09, 2018

    Hi! I think the black polka dot is not updated again, thanks!

    Answer : [Re] Inquiry for the item from ter****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of black polka dot now, and we could hardly tell when will it be restocked again. However, we have other shoes available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from ter****Nov 04, 2018

    Hi,may I know if the black is referring to the black polka dots one?

    Answer : [Re] Inquiry for the item from ter****

    Dear,
    Thanks for your patiently waiting.
    We've update our option more clear.
    Please feel free to contact us if you have any further questions.
    Thank you and have a lovely day! :)

Gracegift-Disney Princess Aurora Heart-Shape Heels/Women/Ladies/Girls Shoes/
Gracegift-Disney Princess Aurora Heart-Shape Heels/Women/Ladies/Girls Shoes/
Item Q&A
  • Question : Inquiry for the item from ali****May 14, 2019

    Hi Seller,

    May i know when will the black heel be in stock?

    Regards

    Answer : [Re] Inquiry for the item from ali****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of black color now, and we could hardly tell when will it be restocked again. However, we have other shoes available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry related delivery from blu****Dec 13, 2018

  • Question : Inquiry for the item from smi****Dec 02, 2018

    Hi is the black or almond size 35 restock soon?

    Answer : [Re] Inquiry for the item from smi****

    Dear,
    The item ( almond in size 35) you are interested is available now.
    Word of advice: Don't hesitate!
    Thank you and have a happy shopping. :)

  • Question : Inquiry for the item from 89p****Sep 10, 2018

    My length is 21cm , eur what size should I order? Can I advance purchase the shoe? If the size incorrect, can exchange?

    Answer : [Re] Inquiry for the item from 89p****

    Dear,
    You could order the size as usual since the item runs true to size, and we suggest the size EUR32 would be fine. However, it might be more comfortable by ordering 1 size larger than usual if you have wide feet or want to wear them with thick socks. For your reference, our model whose feet length is 23cm and width is 10cm, usually wears size EUR37 and trying on the size EUR37 is comfortable for her.

    We don't provide advance purchase service now, your understanding is appreciated by us.

    We're sorry that we DON'T provide the return or exchange service for sizing. To avoid causing any inconvenience to you, we encourage you to check our returns and refund policy in shop info before ordering. If you need further assistance, you can always drop us a message!
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from 89p****Sep 09, 2018

    Hi seller,

    When will the white glitter heels be in stock? I need it early oct .
    My heels size is 36 so I should get EuR 36?
    What is the estimated time to receive the heels if I order?
    Thanks

    Answer : [Re] Inquiry for the item from 89p****

    Dear,
    White glitter heels will be available in early October.

    You could order the size as usual since the item runs true to size, and we suggest the size EUR37 would be fine. However, it might be more comfortable by ordering 1 size larger than usual if you have wide feet or want to wear them with thick socks. For your reference, our model whose feet length is 23cm and width is 10cm, usually wears size EUR37 and trying on the size EUR37 is comfortable for her.

    The order would be shipped out within the following 2 business days after the payment completed, and you would recieve your item whitin 3~5 business days.
    Thank you and have a happy shopping. :)

+View all Notice, FAQ, Q&A >>
Gracegift-Disney Chip n Dale Mismatch Sneakers/Women/Ladies/Girls Shoes/Taiw
Gracegift-Disney Chip n Dale Mismatch Sneakers/Women/Ladies/Girls Shoes/Taiw
Item Q&A
  • Question : Inquiry for the item from 235****May 13, 2019

    Available?

    Answer : [Re] Inquiry for the item from 235****

    Dear,
    Thanks for your interested in our product.
    Please tell us which shoes and size you want, and we can help you to check the stock.
    Look forward to your reply.
    Thank you and have a good shopping.

  • Question : Inquiry for the item from pei****Jun 16, 2018

    What is the design of the free Disney bag for cart purchase over $40? Any pictures?

    Answer : [Re] Inquiry for the item from pei****

    Dear,
    Thanks for your patiently waiting.
    May you find attached free gift for your reference.
    Good news! Your item and gift are on the way to you.
    Here's the tracking no.: 220802859690.
    You could track the status on: https://dpex.com/track-and-trace/
    Thank you and have a lovely day. :)

  • Question : Inquiry from pei****Apr 20, 2018

    Will u restock the pouch chip dale small drawstring pouch? It was on offer at $4.90 each on Sunday and when I wanted to buy on Monday it’s no longer available? Can let me know when will u start selling it again?

    Answer : [Re] Inquiry from pei****

    Dear,
    Thank you for your interest in our products.
    However, we don't sell the chip n dale pouch now, and we could hardly tell will it be selling again. Your kindly understanding is appreciated by us.
    Thank you and have a nice day!

    Question : [Re] Inquiry from pei****

    I love the chip n dale pouch a lot, if you could bring them in again, I would definitely place order 😉

    Answer : [Re] Inquiry from pei****

    Dear,
    Thank you for your interest in our products.
    Please follow our seller shop for the latest news.
    Thank you and have a nice weekend!

  • Question : Inquiry from pei****Apr 19, 2018

    U don’t sell the chip n dale pouch anymore? I can’t fond the listing

    Answer : [Re] Inquiry from pei****

    Dear,
    Yes, we don't sell the chip n dale pouch now. Your kindly understanding is appreciated by us.
    Thank you and have a nice day!

Gracegift-Disney Alice In Wonderland Ribbon Doorknob Bag/Women/Ladies/Girls Shoes/Taiwan Fashion
Gracegift-Disney Alice In Wonderland Ribbon Doorknob Bag/Women/Ladies/Girls Shoes/Taiwan Fashion
Item Q&A
  • Question : Inquiry for the item from 260****May 08, 2019

  • Question : Inquiry for the item from nim****Apr 01, 2019

  • Question : Inquiry for the item from nim****Apr 01, 2019

  • Question : Inquiry for the item from viv****Mar 30, 2019

    Hi will u all restock pink colour?

    Answer : [Re] Inquiry for the item from viv****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of pink color now, and we could hardly tell when will it be restocked again. However, we have other bags available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from xia****Dec 06, 2018

    Hi seller

    Will you re-stock black color?

    Buyer

    Answer : [Re] Inquiry for the item from xia****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of black now, and we could hardly tell when will it be restocked again. Maybe in January. However, we have other bags available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

+View all Notice, FAQ, Q&A >>
Gracegift-Disney Mickey Mouse Retro Suede Sneaker/Women/Ladies/Girls Shoes/T
Gracegift-Disney Mickey Mouse Retro Suede Sneaker/Women/Ladies/Girls Shoes/T
Item Q&A
  • Question : Inquiry for the item from Chr****May 06, 2019

    Cant apply 45%discount?

    Answer : [Re] Inquiry for the item from Chr****

    Dear,
    Thanks for your inquiry.
    May you please find below link, regarding to our shop coupon could not apply with listings under "Crazy Deals! - Shop Coupon not allowed" this link at the same time.
    https://www.qoo10.sg/gmkt.inc/Special/Special.aspx?sid=164035
    Please feel free to contact us if you have any further questions.
    Thank you and have a lovely day! :)

    Question : [Re] Inquiry for the item from Chr****

    But this not crazy deal...

    Answer : [Re] Inquiry for the item from Chr****

    Dear,
    The price is already under discount.
    Your understanding is appreciated by us.
    Thank you and have a good day!

    Question : [Re] Inquiry for the item from Chr****

    But it stated ...qprice original price...

    Answer : [Re] Inquiry for the item from Chr****

    Dear,
    Please follow our seller shop and you could get notification whenever new products released or new free gift promotion started.
    Thank you and have a nice day!

Disney Alice in Wonderland Handbags/Shoulder Bags/Backpacks/Canvas/Women/Bags
Disney Alice in Wonderland Handbags/Shoulder Bags/Backpacks/Canvas/Women/Bags
Item Q&A
  • Question : 來自her****會員的配送咨詢。May 07, 2019

  • Question : Inquiry for the item from evo****Jan 29, 2019

  • Question : Inquiry for the item from jal****Dec 31, 2018

    Hi may I know when will you restock the design E?

    Answer : [Re] Inquiry for the item from jal****

    Dear,
    HAPPY NEW YEAR~~~
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of design E now, and we could hardly tell when will it be restocked again. However, you could add the item to Wish List first. As we'll update the stock for all items everyday, you will get the notification when the item is available! Besides, we have other bags available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from tau****Dec 28, 2018

    Hi why can't the shop coupon for $5 or 40% be used for the bags?

    Answer : [Re] Inquiry for the item from tau****

    Dear,
    HAPPY NEW YEAR~~~
    Thanks for your patiently waiting.
    May you please find below link, regarding to our shop coupon could not apply with listings under this link at the same time.
    https://www.qoo10.sg/gmkt.inc/Special/Special.aspx?sid=164035
    Please feel free to contact us if you have any further questions.
    Thank you and have a lovely day! :)

  • Question : Inquiry related delivery from joo****Aug 25, 2018

+View all Notice, FAQ, Q&A >>
Gracegift-Disney Princess Cinderella Glittery Crown Charm Sneaker/Women/Ladi
Gracegift-Disney Princess Cinderella Glittery Crown Charm Sneaker/Women/Ladi
Item Q&A
  • Question : Inquiry for the item from xuk****May 05, 2019

  • Question : Inquiry for the item from bes****Apr 27, 2019

    Hi, will white size 39 be restocked?

    Answer : [Re] Inquiry for the item from bes****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of this design for white size 39 now, and it will not be restock again. Your kindly understanding is appreciated by us. However, we have other shoes available in EUR39 size and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from bbe****Mar 09, 2019

    Will there be restock soon for the light gold (38)? Thank you.

    Answer : [Re] Inquiry for the item from bbe****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of this design for light gold (38) now, and it will not be restock again. Your kindly understanding is appreciated by us. However, we have other shoes available in EUR38 size and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from bes****Dec 16, 2018

    Will restock size 41?

    Answer : [Re] Inquiry for the item from bes****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of this design for size 41 now, and it will not be restock again soon. Your kindly understanding is appreciated by us. However, we have other shoes available in EUR41 size and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from lda****Nov 14, 2018

+View all Notice, FAQ, Q&A >>
Gracegift-Disney Mickey 90Th Anniversary Shoulder Bag/Women/Ladies/Girls Shoes/Taiwan Fashion
Gracegift-Disney Mickey 90Th Anniversary Shoulder Bag/Women/Ladies/Girls Shoes/Taiwan Fashion
Item Q&A
  • Question : Inquiry for the item from ela****May 05, 2019

  • Question : Inquiry related delivery from 73s****Nov 24, 2018

    how fast to reach Singapore ?

    Answer : [Re] Inquiry related delivery from 73s****

    Dear,
    The order would be shipped out within the following 2 business days after the payment completed unless they are out of stock. (Pre-order & Group buy exception) , and you would recieve your item whitin 3~5 business days.
    Thank you and have a happy shopping. :)

Gracegift-Disney Tsum Tsum embroidery espadrilles slip-on/Women/Ladies/Girl Shoes/Taiwan Fashion
Gracegift-Disney Tsum Tsum embroidery espadrilles slip-on/Women/Ladies/Girl Shoes/Taiwan Fashion
Item Q&A
  • Question : Inquiry for the item from Ar9****May 06, 2019

    Hi May I know is this true to size..?

    Answer : [Re] Inquiry for the item from Ar9****

    Dear,
    You could order the size as usual since the item runs true to size. However, it might be more comfortable by ordering 1 size larger than usual if you have wide feet or want to wear them with thick socks. For your reference, our model whose feet length is 23cm and width is 10cm, usually wears size EUR37 and trying on the size EUR37 is comfortable for her.
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from ser****Apr 04, 2019

    Size 41 for all items are sold out. Any restock?

    Answer : [Re] Inquiry for the item from ser****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of size 41 now, and we could hardly tell when will it be restocked again. However, we have other shoes available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from mrs****Mar 18, 2019

    Hi, may I know what colour to select for this pair (see attachment)? Thank you.

    Answer : [Re] Inquiry for the item from mrs****

    Dear,
    Thank you for your interest in our products.
    Please select option : Light Rich BrownXBUNNY
    The item you are interested is available now. Word of advice: Don't hesitate!
    Thank you and have a happy shopping. :)

  • Question : Inquiry for the item from jin****Mar 17, 2019

    Do you still sell the non slipper on version?

    Answer : [Re] Inquiry for the item from jin****

    Dear,
    Thanks for your patiently waiting.
    May you find below listing for your reference.
    https://www.qoo10.sg/item/GRACEGIFT-GRACEGIFT-DISNEY-TSUM-TSUM-MISMATCH-ILLUSTRATION-ESPADRILLES/622459983?sid=163902
    Word of advice: Don't hesitate!
    Thank you and have a happy shopping. :)

Gracegift-Disney Minnie Pop-Up Polka Dot Sneakers/Women/Ladies/Girls Shoes/T
Gracegift-Disney Minnie Pop-Up Polka Dot Sneakers/Women/Ladies/Girls Shoes/T
Item Q&A
  • Question : Inquiry for the item from bbe****May 01, 2019

    Will stock comes in for this? :)

    Answer : [Re] Inquiry for the item from bbe****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't much stock of this design now, and it will not be restock again. Your kindly understanding is appreciated by us. However, we have other shoes available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

Gracegift-Disney Mickey Minnie ChipnDale Cylinder Shoulder Bag/Women/Ladies/Taiwan Fash
Gracegift-Disney Mickey Minnie ChipnDale Cylinder Shoulder Bag/Women/Ladies/Taiwan Fash
Item Q&A
  • Question : Inquiry for the item from Ong****Apr 29, 2019

  • Question : Inquiry for the item from yee****Apr 20, 2019

    Is the maximum length of the strap 118cm? What is the minimum length of the strap?

    Answer : [Re] Inquiry for the item from yee****

    Dear buyer,
    Thank you for your interest in our products.
    The maximum length of the strap is 125cm.
    The minimum length of the strap is 118cm.
    Word of advice: Don't hesitate!
    Thank you and have a happy shopping. :)

  • Question : Inquiry for the item from fen****Apr 18, 2019

  • Question : Inquiry for the item from kel****Mar 24, 2019

  • Question : Inquiry for the item from bow****Dec 07, 2018

+View all Notice, FAQ, Q&A >>
Gracegift-Disney Heart Lock Backpack/Women/Ladies/Girls Shoes/Taiwan Fashion
Gracegift-Disney Heart Lock Backpack/Women/Ladies/Girls Shoes/Taiwan Fashion
Item Q&A
Gracegift-Special Sale Flats Sneakers Handbags Backpacks Bags/Women/Ladies/Taiwan Fashion-Flash Deal
Gracegift-Special Sale Flats Sneakers Handbags Backpacks Bags/Women/Ladies/Taiwan Fashion-Flash Deal
Item Q&A
  • Question : Inquiry for the item from hui****Apr 26, 2019

    Hi seller! Just a while ago it was selling at $29.90 as per the picture attached but now the price has changed. Is the promo still available as I would like to purchase?

    Answer : [Re] Inquiry for the item from hui****

    Dear,
    Thank you for your interest.
    Unfortunately, we are sorry that the promotion is limited quantity and just over now. Please follow our seller shop and you could get notification whenever new products released or new free gift promotion started.
    Please feel free to contact us if you have any further questinos.
    Thank you and have a nice day!

  • Question : Inquiry for the item from ama****Apr 25, 2019

    Is the pink Minnie Mouse bag under Collection B available?

    Answer : [Re] Inquiry for the item from ama****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of the pink Minnie Mouse bag under Collection B now, and we could hardly tell when will it be restocked again. However, we have other bags available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from viv****Mar 17, 2019

    Hi, can I know why I can’t use shop coupon 45%?

    Answer : [Re] Inquiry for the item from viv****

    Dear,
    Thanks for your inquiry.
    May you please find below link, regarding to our shop coupon could not apply with listings under "Crazy Deals! - Shop Coupon not allowed" this link at the same time.
    https://www.qoo10.sg/gmkt.inc/Special/Special.aspx?sid=164035
    Please feel free to contact us if you have any further questions.
    Thank you and have a lovely day! :)

    Thank you 😊
    (Mar 18, 2019 13:51)

  • Question : Inquiry for the item from kam****Feb 21, 2019

  • Question : Inquiry for the item from jia****Feb 15, 2019

    Hi there, for item F, is “time for tea” cream white or almond white?

    Answer : [Re] Inquiry for the item from jia****

    Dear,
    Please select option " cream white " for the shoes " time for tea ".
    Thank you and have a happy shopping.:)

+View all Notice, FAQ, Q&A >>
Gracegift-Disney Tsum Tsum texture casual slip-on/Women/Ladies/Girl Shoes/Taiwan Fashion
Gracegift-Disney Tsum Tsum texture casual slip-on/Women/Ladies/Girl Shoes/Taiwan Fashion
Item Q&A
  • Question : Inquiry for the item from erv****Apr 26, 2019

    If want to order below sandals , what option to choose is it Black ?

    Answer : [Re] Inquiry for the item from erv****

    Dear,
    Thank you for your interest in our products.
    Yes, please select option black for the design.
    Word of advice: Don't hesitate!
    Thank you and have a happy shopping. :)

Gracegift-Disney Tsum Tsum Textured Mini Boots/Women/Ladies/Girls Shoes/Taiw
Gracegift-Disney Tsum Tsum Textured Mini Boots/Women/Ladies/Girls Shoes/Taiw
Item Q&A
  • Question : Inquiry for the item from ver****Apr 26, 2019

    Usually i wear 37 for open toes shoes and 38 for covered shoes, so for this design, i need to buy 38 or 39?

    Answer : [Re] Inquiry for the item from ver****

    Dear,
    You could order the size as usual since the item runs true to size, and we suggest the size EUR38 would be fine. However, it might be more comfortable by ordering 1 size larger than usual if you have wide feet or want to wear them with thick socks. For your reference, our model whose feet length is 23cm and width is 10cm, usually wears size EUR37 and trying on the size EUR37 is comfortable for her.
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from can****Jul 22, 2018

    Will there be restock for the boots in pink marie in size 40? Thanks.

    Answer : [Re] Inquiry for the item from can****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of this design for pink marie in size 40 now, and it will not be restock again. Your kindly understanding is appreciated by us. However, we have other shoes available in EUR40 size and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

Gracegift-Classic V-Opening Broques Ankle Boots/Women/Ladies/Girls Shoes/Tai
Gracegift-Classic V-Opening Broques Ankle Boots/Women/Ladies/Girls Shoes/Tai
Item Q&A
  • Question : Inquiry for the item from chr****Apr 25, 2019

    Hi, any idea when you will restock chocolate or camel colour for size 40? I already have the black one and would love to hv other colour too. Thanks.

    Answer : [Re] Inquiry for the item from chr****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of this design for chocolate or camel colour in size 40 now, and it will not be restock again. Your kindly understanding is appreciated by us. However, we have other shoes available in EUR40 size and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from dap****Mar 31, 2019

    Hi seller, my feet measure 23cm and have wide feet. I usually like to add extra cushion insole and wear normal ankle socks with boots. Which size do u advice me to buy? Do u have any of the brown colour ones available too?

    Answer : [Re] Inquiry for the item from dap****

    Dear,
    You could order the size as usual since the item runs true to size.
    However, it might be more comfortable by ordering 1 size larger than usual if you have wide feet or want to wear them with thick socks. So we suggest the size EUR37 would be better. For your reference, our model whose feet length is 23cm and width is 10cm, usually wears size EUR37 and trying on the size EUR37 is comfortable for her.
    We're sorry that there isn't any stock of this design for brown color now, and it will not be restock again. Your kindly understanding is appreciated by us.
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from chr****Mar 21, 2019

    Please restock any colours for size 40.

    Answer : [Re] Inquiry for the item from chr****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of size 40 now, and we could hardly tell when will it be restocked again. However, we have other shoes available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Size 40May 07, 2018

    Hi Seller, will you restock size 40 for either color black or chocolate? Thanks.

    Answer : [Re] Size 40

    Dear,
    We're sorry that these colors are out of stock. However, they are still available on other platform. May we know which color would you like to purchase? We could get the item from them. Look forward to your feedback soon.
    Thank you and have a nice day!

Gracegift-Disney TSUM TSUM mismatch illustration espadrilles/Women/Ladies/Gi
Gracegift-Disney TSUM TSUM mismatch illustration espadrilles/Women/Ladies/Gi
Item Q&A
  • Question : Inquiry from i_l****Apr 25, 2019

  • Question : Inquiry related return and exchange from cho****Nov 24, 2018

    Hi, is exchange of shoe size possible if the shoe does not fit well?

    Answer : [Re] Inquiry related return and exchange from cho****

    Dear,
    We're sorry that we DON'T provide the return or exchange service for sizing. To avoid causing any inconvenience to you, we encourage you to check our returns and refund policy in shop info before ordering. If you need further assistance, you can always drop us a message!
    Thank you and have a happy shopping. :)

  • Question : Inquiry for the item from pll****Aug 06, 2018

  • Question : Inquiry for the item from pll****Aug 06, 2018

  • Question : Inquiry for the item from jia****Jul 30, 2018

    Hi seller, is “Time for tea” cream white or almond white?

    Answer : [Re] Inquiry for the item from jia****

    Dear,
    “Time for tea” is cream white. Word of advice: Don't hesitate!
    Thank you and have a happy shopping. :)

    Question : [Re] Inquiry for the item from jia****

    Thank you for the prompt reply. Please also advise if the cutting for size 41 of this design is the same as size 42 that I previously bought for this https://www.qoo10.sg/item/GRACEGIFT-GRACEGIFT-DISNEY-TSUM-TSUM-MISMATCH-ESPADRILLES-WOMEN-LADIES/541293808?selectedOptions=

    Answer : [Re] Inquiry for the item from jia****

    Dear,
    Yes, they are the same cutting. You could order 1 size smaller than usual since this shoes run large. For your reference, our model whose feet length 24.5cm and width 9.2cm, usually wear size EUR39 and try on the size EUR38 is comfortable.
    Thank you and have a happy shopping.:)

+View all Notice, FAQ, Q&A >>
Gracegift-Disney Tsum Tsum TopQ Embroidery Sneakers/Women/Ladies/Girls Shoes
Gracegift-Disney Tsum Tsum TopQ Embroidery Sneakers/Women/Ladies/Girls Shoes
Item Q&A
  • Question : Inquiry for the item from ela****Apr 23, 2019

    Hi,

    May I know will you restock the light blue stitch as I wanted size 38 which show sold out 😭😭

    Answer : [Re] Inquiry for the item from ela****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of light blue stitch for size 38 now, and it will not be restock again. Your kindly understanding is appreciated by us. However, we have other shoes available in EUR38 size and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry related delivery from eev****Apr 03, 2019

    How many days will receive?

    Answer : [Re] Inquiry related delivery from eev****

    Dear,
    The order would be shipped out within the following 2 business days after the payment completed, and you would recieve your item whitin 3~5 business days. (Pre-order & Group buy exception)
    Thank you and have a happy shopping. :)

  • Question : Inquiry for the item from fu_****Feb 04, 2019

    Hi will they be any new stock coming? The size I wanted is out of stock. Thanks.

    Answer : [Re] Inquiry for the item from fu_****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't many stock of this design now, and it will not be restock again. Your kindly understanding is appreciated by us. However, we have other shoes available and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from far****Oct 26, 2018

  • Question : Any More Stocks Coming INSep 20, 2018

+View all Notice, FAQ, Q&A >>
Gracegift-★CRAZY SALE★Best Seller Heels/Sandals/Sneakers/Flats/Women/Ladies Shoes/Taiwan Fashion
Gracegift-★CRAZY SALE★Best Seller Heels/Sandals/Sneakers/Flats/Women/Ladies Shoes/Taiwan Fashion
Item Q&A
  • Question : Inquiry for the item from qix****Apr 18, 2019

    hihi, your main page put sales price from $29.90, has promotion ended? if ended, will this promotion start again?

    Answer : [Re] Inquiry for the item from qix****

    Dear,
    $29.90 promotion is still ongoing, may you find below links for the listing:
    https://qoo.tn/BEpBwR
    https://qoo.tn/BYpBwR
    Word of advice: Don't hesitate!
    Thank you and have a happy shopping. :)

  • Question : Inquiry for the item from hel****Apr 18, 2019

    Will there be restock of type D in white? Size 38

    Answer : [Re] Inquiry for the item from hel****

    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of type D in white now, and it will not be restock again. Your kindly understanding is appreciated by us. However, we have other shoes available in EUR38 size and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)

  • Question : Inquiry for the item from v_n****Apr 17, 2019

    May I know the height of the sole of model E?
    Thanks..

    Answer : [Re] Inquiry for the item from v_n****

    Dear,
    Thank you for your interest in our products.
    The height of the sole of model E is 5cm.
    Thank you and have a happy shopping :)

  • Question : Inquiry for the item from mis****Apr 04, 2019

  • Question : Inquiry from fn.****Mar 25, 2019

+View all Notice, FAQ, Q&A >>
Gracegift-Classic 2 Ways Leather Contrast Color Sneakers/Women/Ladies/Girls
Gracegift-Classic 2 Ways Leather Contrast Color Sneakers/Women/Ladies/Girls
Item Q&A
  • Question : Inquiry for the item from 234****Apr 16, 2019

    Dear seller

    I wear size 37 for sneaker . So what size for this design should i be fit in?

    Answer : [Re] Inquiry for the item from 234****

    Dear,
    You could order the size as usual since the item runs true to size, and we suggest the size EUR37 would be fine. However, it might be more comfortable by ordering 1 size larger than usual if you have wide feet or want to wear them with thick socks. For your reference, our model whose feet length is 23cm and width is 10cm, usually wears size EUR37 and trying on the size EUR37 is comfortable for her.
    Thank you and have a happy shopping.:)

    Question : [Re] Inquiry for the item from 234****

    Dear seller

    Noted n will think about it before order. Thank you..

    Answer : [Re] Inquiry for the item from 234****

    Dear,
    You're welcome!
    Hope to serve you again soon.
    Thank you and have a wonderful day. 😊

Gracegift-Disney Princess Aurora Crown Heels/Women/Ladies/Girls Shoes/Taiwan
Gracegift-Disney Princess Aurora Crown Heels/Women/Ladies/Girls Shoes/Taiwan
Item Q&A
  • Question : Inquiry for the item from 237****Apr 13, 2019

  • Question : Inquiry for the item from cha****May 20, 2018

    Hi, pls advise my shoe size for this design.
    My right feet = L 24.5cm W 10.1cm Bottom 21.5cm
    My left feet = L 24cm W 10cm Bottom 22cm

    Answer : [Re] Inquiry for the item from cha****

    Dear,
    You could order the size as usual since the item runs true to size, and we suggest the size EUR39 would be fine. However, it might be more comfortable by ordering 1 size larger than usual if you have wide feet or want to wear them with thick socks. For your reference, our model whose feet length is 23cm and width is 10cm, usually wears size EUR37 and trying on the size EUR37 is comfortable for her.
    Thank you and have a happy shopping.:)

Gracegift-Disney Mickey Minnie double side cylinder bag/Women/Ladies/Girls Shoes/Taiwan Fashion
Gracegift-Disney Mickey Minnie double side cylinder bag/Women/Ladies/Girls Shoes/Taiwan Fashion
Item Q&A
  • Question : Inquiry related delivery from ynm****Apr 07, 2019

  • Question : Inquiry for the item from tay****Jan 24, 2019

    i see ur shop got one promotions $54.90, is same quality?

    Answer : [Re] Inquiry for the item from tay****

    Dear,
    Sure, they are the same quality. Don't worry about it.
    Word of advice: Don't hesitate!
    Thank you and have a happy shopping. :)

    Question : [Re] Inquiry for the item from tay****

    Yes, I just purchased. Hope get it soon. Please keep packaging nicenice cos need give people gifts. Thanks

    Answer : [Re] Inquiry for the item from tay****

    Dear,
    Thanks for your purchase.
    Good news! Your item is on the way to you.
    Here's the tracking no.: 555115973930.
    You could track the status on: https://dpex.com/track-and-trace/
    Thank you and have a nice weekend. :)