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Q & A Lists
Item Question & Answer
[Grafen] 💖1+1EVENT!! Hair Volume Powder Fixer 100ml💖/ Hair Volume up↑
[Grafen] 💖1+1EVENT!! Hair Volume Powder Fixer 100ml💖/ Hair Volume up↑
Item Q&A
  • Question : Inquiry related delivery from lon****Oct 15, 2019

  • Question : Inquiry for the item from Cal****Aug 21, 2019

    What is the expiry date for the hair fixer?

    Answer : [Re] Inquiry for the item from Cal****

    Dear customer
    Because the manufacturing date changes frequently, you should check the date listed under the bottle.Or you can use it for one year after opening.
    Thank you.

  • Question : Inquiry for the item from ire****Aug 21, 2019

    Fixer & root booster shampoo contain Alcohol?

    Answer : [Re] Inquiry for the item from ire****

    Root booster shampoo doesn't contain alcohol.
    Fixer contains alcohol.

  • Question : Inquiry for the item from sie****Aug 18, 2019

    Hi Seller,

    When using volume fixer & number 7 to curl, need to blow?

    Thanks

    Answer : [Re] Inquiry for the item from sie****

    Dear customer
    his is not a required option.

  • Question : Inquiry for the item from Fra****Jul 21, 2019

    Dear seller,

    can the roll brush be washed or rinsed with water?
    how should this be maintained, clean after use?

    Thanks.

    Answer : [Re] Inquiry for the item from Fra****

    If possible, keep it dry.

+View all Notice, FAQ, Q&A >>
[Grafen] Root Booster Shampoo 500ml / Hair Loss Care / pH5.5 /No silicone/No paraben
[Grafen] Root Booster Shampoo 500ml / Hair Loss Care / pH5.5 /No silicone/No paraben
Item Q&A
  • Question : Inquiry for the item from jkt****Oct 12, 2019

    Hi. Is your shampoo sulfate-free ;silicone-free, paraben-free, and colorant-free?

    Is this organic shampoo as well.

    Thsnks

    Answer : [Re] Inquiry for the item from jkt****

    Yes, the root booster shampoo is silicone-free, paraben-free, and colorant-free?

    Question : [Re] Inquiry for the item from jkt****

    Hi, it is organic too?

    Thanks

  • Question : Inquiry related delivery from 262****Oct 10, 2019

    Hi. Why is this product not able to ship to Malaysia?

    Answer : [Re] Inquiry related delivery from 262****

    Shampoo is easily damaged when shipped to Malaysia.

  • Question : Inquiry for the item from S16****Oct 08, 2019

    Hi seller,

    I do not have very dry scalp and also do not have very oily scalp. My scalp is normal condition so which shampoo should I use?

    Answer : [Re] Inquiry for the item from S16****

    Dear customer,
    I recommend that you use root booster shampoo.

  • Question : Inquiry for the item from nxy****Oct 05, 2019

  • Question : Inquiry for the item from jea****Oct 03, 2019

+View all Notice, FAQ, Q&A >>
[Grafen]🌈Edge finger / Scalp care / Authentic /Anti hair loss /Shampoo brush
[Grafen]🌈Edge finger / Scalp care / Authentic /Anti hair loss /Shampoo brush
Item Q&A
  • Question : Inquiry for the item from wol****Oct 14, 2019

  • Question : Inquiry for the item from app****Oct 14, 2019

    Hi for normal scalp (not dry and not oily) with hair loss problem, which shampoo would you recommend? Thanks.

    Answer : [Re] Inquiry for the item from app****

    Dear customer,
    I recommend that you use Root booster shampoo.

  • Question : Inquiry related delivery from hui****Oct 11, 2019

    Order# 306725074 n 5075

    Dear seller
    With ref to the orders above, please arrange delivery fr Mon onwards only coz our office is.closed on Saturdays n sundays.
    Pls also avoid lunch time 12.15 to 1.40pm for weekdays deliveries.

    Thank you

    Answer : [Re] Inquiry related delivery from hui****

    Dear customer
    Kindly directly contact to Qxpress at +65-6661-9100 / info@qxpress.sg regarding delivery time.

  • Question : Inquiry for the item from rai****Oct 08, 2019

    Is the shampoo 500ml per bottle?

    Answer : [Re] Inquiry for the item from rai****

    If you want buy shampoo, please chioce option

  • Question : Inquiry for the item from chr****Sep 20, 2019

    Can use every day?

    Answer : [Re] Inquiry for the item from chr****

    Yes sure

+View all Notice, FAQ, Q&A >>
[Grafen] ⭐️Cica Non-wash Hair Pack200ml / Fit for extremely damaged hair/ 5 natural ingredients
[Grafen] ⭐️Cica Non-wash Hair Pack200ml / Fit for extremely damaged hair/ 5 natural ingredients
Item Q&A
  • Question : Inquiry for the item from koa****Oct 12, 2019

  • Question : Inquiry from hos****Sep 29, 2019

  • Question : Inquiry for the item from 233****Sep 05, 2019

    My hair is short can l use this

    Answer : [Re] Inquiry for the item from 233****

    Yes sure

  • Question : Inquiry for the item from che****Aug 11, 2019

    Will it become very oily ?

    Answer : [Re] Inquiry for the item from che****

    Just put it on your hair, not on the top of your head.

  • Question : Inquiry for the item from ser****Jul 18, 2019

+View all Notice, FAQ, Q&A >>
[Grafen] 💚Noni Vita Skin Mist 210ml / Soothing care Toner / Moisture /Mist type
[Grafen] 💚Noni Vita Skin Mist 210ml / Soothing care Toner / Moisture /Mist type
Item Q&A
  • Question : Inquiry for the item from koa****Oct 12, 2019

    How long to see the improvement?
    Use like normal toner?
    Thank you

    Answer : [Re] Inquiry for the item from koa****

    Try to use it consistently for morning and night

  • Question : Inquiry for the item from sca****Aug 22, 2019

  • Question : Inquiry for the item from lih****Aug 15, 2019

    Any paraben or mineral oil ingredients?

    Answer : [Re] Inquiry for the item from lih****

    Dear customer
    You can check the best part of the product detail page at the bottom. Please refer to the detailed page.
    Thank you

  • Question : Inquiry for the item from 235****Mar 03, 2019

    Hi Seller, may I know is this a toner? Thanks.

    Answer : [Re] Inquiry for the item from 235****

    Dear customer
    Yess, Noni vita skin is a toner ( mist type)

    Question : [Re] Inquiry for the item from 235****

    Oic. Kay. Thanks.

    Answer : [Re] Inquiry for the item from 235****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from Cal****Feb 04, 2019

    Hi, When and how should we use this? as a toner or moisturizer?

    Answer : [Re] Inquiry for the item from Cal****

    Already answered inquiry. If you have another any question, please contact to us.

[Grafen] 💕Cold Booster 200ml+100ml FREE!! /Hair scalp essence/Scalp Cooling/Hair loss
[Grafen] 💕Cold Booster 200ml+100ml FREE!! /Hair scalp essence/Scalp Cooling/Hair loss
Item Q&A
  • Question : Inquiry for the item from min****Oct 11, 2019

    Hi, my scalp starts to feel oily in afternoon... can I use this to control oil & shine on hair until my next hair wash? Thanks.

    Answer : [Re] Inquiry for the item from min****

    I think your scalp is an intellectual type. Sprinkle if possible before your hair gets oily..

  • Question : Inquiry related delivery from mis****Jul 31, 2019

    hi Seller,

    my payment was made today-31st JUL'19, would appreciate your assistance to help arrange the shipping asap as I would like to bring along on my trip next Wed..thank u so much!

    Answer : [Re] Inquiry related delivery from mis****

    The product you ordered is already shipping. Please check the invoice.

    Question : [Re] Inquiry related delivery from mis****

    Tq so much!! Shall wait for the package to me .

    Answer : [Re] Inquiry related delivery from mis****

    Thank you very much for using our brand products.
    Have a nice day!

  • Question : Inquiry for the item from chr****Jul 23, 2019

    Is this Cold Booster use after washing our hair? Use on wet or dry hair or towel dry hair? Can leave on our without rising? Meant for hole head on our scalp?

    Tks

    Answer : [Re] Inquiry for the item from chr****

    Dear customer
    You can use it after shampooing. Shake the product sufficiently, press hard on the scalp and press it with your hand when the contents are ready. It's a scalp essence product and it absorbs it into the scalp.

  • Question : Inquiry for the item from goh****May 01, 2019

    Hi, Is it paraben, phthalate, sls free? How long can the contents stay without wash? Thanks

    Answer : [Re] Inquiry for the item from goh****

    Dear customer
    cold booster is free paraben, ph, sls
    Shake the product sufficiently, press hard on the scalp and press it with your hand when the contents are ready. It's a product that you use often, so you can use as much as you want.

  • Question : Inquiry for the item from qh.****Apr 11, 2019

+View all Notice, FAQ, Q&A >>
[Grafen]🌲Hinoki Shampoo 500ml 🌲Cypress tree/Hair loss care /Natural antibacterial / For Oily scalp
[Grafen]🌲Hinoki Shampoo 500ml 🌲Cypress tree/Hair loss care /Natural antibacterial / For Oily scalp
Item Q&A
  • Question : Inquiry for the item from nxy****Oct 11, 2019

  • Question : Inquiry for the item from l_l****Oct 10, 2019

    Can children age 12 use this shampoo?

    Answer : [Re] Inquiry for the item from l_l****

    yes, sure

  • Question : Inquiry for the item from vet****Oct 02, 2019

  • Question : Inquiry for the item from mdi****Sep 30, 2019

    Hi,

    I'm suffering from hair loss. Which one is better Hinoki Shampoo or Root Booster shampoo?

    Answer : [Re] Inquiry for the item from mdi****

    Dear Customer
    Both shampoo are hair loss management products.
    I recommend you to use root booster shampoo on dry scalp.
    Hinoki shampoo is oily scalp care shampoo.

  • Question : Inquiry for the item from 235****Sep 19, 2019

+View all Notice, FAQ, Q&A >>
[Grafen] 🌹Root booster shampoo+💝Free!! Edge finger💝 (Buy 2 Root + Edge Free)
[Grafen] 🌹Root booster shampoo+💝Free!! Edge finger💝 (Buy 2 Root + Edge Free)
Item Q&A
  • Question : Inquiry for the item from 244****Oct 07, 2019

    I do not know what's my hair type. Shall I get the root booster shampoo or hinoki shampoo?

    Answer : [Re] Inquiry for the item from 244****

    Dear customer,
    I recommend that you use Hinokishampoo.

    Question : [Re] Inquiry for the item from 244****

    Ok, thank you. Will order then.

    Answer : [Re] Inquiry for the item from 244****

    Thank you very much for using our brand products.
    Have a nice day!

  • Question : Inquiry for the item from dol****Sep 14, 2019

  • Question : Inquiry for the item from cor****Sep 12, 2019

    Hi seller... why I hv send a message to check up with u about the items... why u don reply at all... n why i saw all the customers message... all u reply must use Root booster shampoo first... can I know why...?????
    I hv just order from u the items... wanted to know the items well... n u let me feel that u don like reply...

    Answer : [Re] Inquiry for the item from cor****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from wan****Aug 31, 2019

    How do i know which shampoo to choose from? Cos im not sure im of dry or oily scalp?

    Answer : [Re] Inquiry for the item from wan****

    Dear Customer
    Both shampoo are hair loss management products.
    I recommend you to use root booster shampoo on dry scalp.
    Hinoki shampoo is oily scalp care shampoo.

  • Question : Inquiry for the item from 235****Aug 28, 2019

+View all Notice, FAQ, Q&A >>
[Grafen] Remover Shampoo / Dandruff care/ Deep cleansing / Cool Shampoo
[Grafen] Remover Shampoo / Dandruff care/ Deep cleansing / Cool Shampoo
Item Q&A
  • Question : Inquiry for the item from lon****Oct 07, 2019

  • Question : Inquiry for the item from foo****Sep 04, 2019

  • Question : Inquiry for the item from apy****Sep 04, 2019

  • Question : Inquiry for the item from sca****Aug 22, 2019

  • Question : Inquiry for the item from 244****Aug 07, 2019

+View all Notice, FAQ, Q&A >>
[Grafen]  Cica care Treatment 300ml / Renewal / Damage hair care
[Grafen] Cica care Treatment 300ml / Renewal / Damage hair care
Item Q&A
  • Question : Inquiry for the item from sei****Oct 06, 2019

    Hi, can a 10 years old kid use the cica treatment?

    Answer : [Re] Inquiry for the item from sei****

    yes sure.

  • Question : Inquiry for the item from kwa****Sep 07, 2019

    Can this treatment be applied to the scalp or just at the end of hair like normal condition?

    Answer : [Re] Inquiry for the item from kwa****

    It's okay to touch your scalp, but we recommend that you use treatment only for hair.

  • Question : Inquiry for the item from oLd****Sep 07, 2019

    Hi, wish to know, this is like a conditioner? Use after shampoo? or just a treatment, use without shampoo?

    Answer : [Re] Inquiry for the item from oLd****

    Yes

  • Question : Inquiry for the item from Sye****Aug 30, 2019

    Hi , is the treatment is leave on or rinse off ? Need to leave on hair for how long and is it can use Everyday? Thanks.

    Answer : [Re] Inquiry for the item from Sye****

    Rinse with water after 5 minutes.

  • Question : Inquiry for the item from chi****Jul 24, 2019

    How to use? Rinse off like conditioner or leave in? Do you sell samples for shampoo n treatment?

    Answer : [Re] Inquiry for the item from chi****

    Dear customer
    Rinse off like conditioner or leave in. And I'm sorry, but the graphene doesn't have any samples.

+View all Notice, FAQ, Q&A >>
[Grafen] Cica silky shampoo 500ml / pH5.5 / Centella asiatica /Family shampoo/Natural ingredient
[Grafen] Cica silky shampoo 500ml / pH5.5 / Centella asiatica /Family shampoo/Natural ingredient
Item Q&A
  • Question : Inquiry for the item from gin****Sep 16, 2019

    Hello!
    Is this shampoo good for rebonded hair?

    Thanks!

    Answer : [Re] Inquiry for the item from gin****

    This shampoo can't solve hair loss symptoms, but hair loss type is also available.

    Question : [Re] Inquiry for the item from gin****

    hello!
    i mean is the shampoo good for straightening hair?
    to make hair straight.

    Answer : [Re] Inquiry for the item from gin****

    No, there's no such thing.

    Question : [Re] Inquiry for the item from gin****

    thank you

    Answer : [Re] Inquiry for the item from gin****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from chi****Sep 15, 2019

    Itchy and smelly scalp, dry hair. Which shampoo should i use?

    Answer : [Re] Inquiry for the item from chi****

    Dear customer,
    I recommend that you use remover shampoo.

  • Question : Inquiry for the item from yeo****Aug 15, 2019

  • Question : Inquiry for the item from jia****Aug 12, 2019

    Recommendation for frizzy hair, thanks!

    Answer : [Re] Inquiry for the item from jia****

    ^ Shampoo, thanks!

    Question : [Re] Inquiry for the item from jia****

    Dear customer,
    I recommend that you use cica silky shampoo and cica care treatment

  • Question : Inquiry related delivery from dre****Aug 07, 2019

+View all Notice, FAQ, Q&A >>
[Grafen] 💎Cooling Scalp/Hair 3in1 SET =3item (Remover shampoo+Cold booster+Edge finger)
[Grafen] 💎Cooling Scalp/Hair 3in1 SET =3item (Remover shampoo+Cold booster+Edge finger)
Item Q&A
  • Question : Inquiry for the item from kik****Aug 21, 2019

    How to use the cool boaster? As shampoo? I had bought both.

    Answer : [Re] Inquiry for the item from kik****

    Dear customer
    You can use it after shampooing. Shake the product sufficiently, press hard on the scalp and press it with your hand when the contents are ready. It's a scalp essence product and it absorbs it into the scalp.

    Question : [Re] Inquiry for the item from kik****

    Need to wash after that?

    Answer : [Re] Inquiry for the item from kik****

    Yes

    Question : [Re] Inquiry for the item from kik****

    Need to put how long before wash?

    Answer : [Re] Inquiry for the item from kik****

    Need to put how long before wash?

    Question : [Re] Inquiry for the item from kik****

    Dear,
    I checked the product incorrectly. Cold booster products don't need wash

    Answer : [Re] Inquiry for the item from kik****

    Thanks for the info

    Question : [Re] Inquiry for the item from kik****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from mad****Jun 22, 2019

  • Question : Inquiry for the item from Cho****Mar 24, 2019

    Hi. There is no option for option 1. Please advise

    Answer : [Re] Inquiry for the item from Cho****

    Unable to select due to inventory problem. Would you like to go back in and check it out now?

  • Question : Inquiry for the item from ogs****Feb 22, 2019

  • Question : Inquiry for the item from ang****Feb 13, 2019

    There is no item in option 2 for selection. Is it out of stocks? How can i order?

    Answer : [Re] Inquiry for the item from ang****

    Dear customer
    You can buy it now. But be sure to check the shipping notice before you buy it.

    Question : [Re] Inquiry for the item from ang****

    Hi my order no#290077181. pls advise when will the items be arrange to ship out. there is no shipping notice before i click buy. hence pls advise.

    Answer : [Re] Inquiry for the item from ang****

    Dear customer
    I'm so sorry.. There is a delay in delivery You can get it tomorrow morning or afternoon. Hold on a minute, please.

    Question : [Re] Inquiry for the item from ang****

    noted with thanks.

    Answer : [Re] Inquiry for the item from ang****

    Already answered inquiry. If you have another any question, please contact to us.

+View all Notice, FAQ, Q&A >>
[Grafen]  Energy Four In One Cream 150ml
[Grafen] Energy Four In One Cream 150ml
Item Q&A
  • Question : Inquiry for the item from sea****Aug 24, 2019

    Hi, may I have the ingredients list please. Also what is the percentage of niacinamide. Thanks!

    Answer : [Re] Inquiry for the item from sea****

    Dear,
    The cream aniacinamide contain 2% . And You can check the best part of the product detail page at the bottom. Please refer to the detailed page.
    Thank you

  • Question : Inquiry related delivery from tay****Mar 22, 2019

    Will this be delivered on same day too?

    Answer : [Re] Inquiry related delivery from tay****

    Dear customer
    No, we have to send this product from Korea because it is not from Singapore warehouse. By the way, the delivery time will be a little late.

  • Question : Inquiry for the item from 261****Mar 17, 2019

  • Question : Inquiry for the item from Cal****Feb 04, 2019

    Hi, how and when should we used this? as which step of care? What is the difference between novi vita skin?

    Answer : [Re] Inquiry for the item from Cal****

    Dear customer
    Noni vita skin is used by spraying it right after washing. And 4in1 cream is moisturizing cream for the last stage. The original method is to use two products together.

  • Question : Inquiry for the item from kar****Dec 13, 2018

    Hi, is the cream oily after applying on the face?

    Answer : [Re] Inquiry for the item from kar****

    This cream is not oily but moist.

[Grafen]  Face Tone Up Sun Gel / Sun care /SPF 50 ++++ Moisture / Whitening
[Grafen] Face Tone Up Sun Gel / Sun care /SPF 50 ++++ Moisture / Whitening
Item Q&A
  • Question : Inquiry for the item from Sye****Aug 02, 2019

    Hi , is it suitable for sensitive skin ? Thanks

    Answer : [Re] Inquiry for the item from Sye****

    Dear customer
    The Noni vita skin mist suitable for sensitive skin

  • Question : Inquiry for the item from jos****Dec 26, 2018

    Full ingredients list? Thanks

    Answer : [Re] Inquiry for the item from jos****

    Purified water, cimosal acid rate, ethyhemimetoxine didometic, ethanol, delophylene glycol, Ethyhene alcohol disolide, diethyylenol alchylenol, diethyninomide tenzylenidylenide, phenylvenzylenicide, 1, 2-hexane Dior, niachine acimide, titanium dioxychicode, dimechycone, vis-idhylicolic finotyne, setyl alcohol, Arakidile alcohol, trometine, glycerril stearate, piazicide, blue-wheel seed oil, machin extract, apothycho extract, Assencho Extraction, Cartical-Christopteric Water, balloon vine flowerless / vine extract, sunflower seed oil firefish, titry leaf extract, Sterenamp copolimer, Botylene glycol, behenil alcohol, arachile glucoside, trichloride acid, Polyachyletrate cross-polymer - 6 octhylide decantol, propandiol, penthylene glycol, acylencine, Ethyenosine Glycerine, Adenosine, Sodium hialute, t - butyl alcohol, tocoperol, flavouring

  • Question : Grafen Face Tone Up Sun GelJul 22, 2018

    Hi

    Would like to know the above-mentioned sun gel is for male or unisex.

    Ruby

    Answer : [Re] Grafen Face Tone Up Sun Gel

    Hi The sun gel is unisex. Thank you

[Grafen] 2+1Free EVENT!!! Dual Scrub / [Blackhead Remover Stick+ Ice pore care Stick 2in1]
[Grafen] 2+1Free EVENT!!! Dual Scrub / [Blackhead Remover Stick+ Ice pore care Stick 2in1]
Item Q&A
  • Question : Inquiry from jes****Aug 01, 2019

  • Question : Inquiry for the item from ele****Feb 26, 2019

    Can this be used daily?

    Answer : [Re] Inquiry for the item from ele****

    Deat customer
    Use it once or twice a week.

[Grafen] Bubble Downperm 100ml
[Grafen] Bubble Downperm 100ml
Item Q&A
  • Question : Inquiry for the item from rya****Jul 06, 2019

    How to use to get rid of centre parting?

    Answer : [Re] Inquiry for the item from rya****

    Dear customer
    Sorry, I didn't understand what you meant.

[Grafen] Neat water Pomade 100g / Wax / Oil free / Hair styling
[Grafen] Neat water Pomade 100g / Wax / Oil free / Hair styling
Item Q&A
  • Question : Inquiry for the item from uto****Jun 19, 2019

[ JULYME ] Eye Brow Easy Tattoo / 216Hours continuation / Dark Gray color/ 216 Hours / Fork Type
[ JULYME ] Eye Brow Easy Tattoo / 216Hours continuation / Dark Gray color/ 216 Hours / Fork Type
Item Q&A
  • Question : Inquiry for the item from ram****May 02, 2019

  • Question : Inquiry for the item from Cyn****Apr 30, 2019

    Any other colors available? Dark brown?

    Answer : [Re] Inquiry for the item from Cyn****

    Yes, the brow is Dark brown
    But the first time you use it, it looks dark gray. If you wash your face the next day, it'll be dark brown.

  • Question : Inquiry for the item from 233****Apr 24, 2019

    what colors avaiiable? Thanks R,

    Answer : [Re] Inquiry for the item from 233****

    It's the Gray and.. Brown Color.

  • Question : Inquiry for the item from jas****Apr 22, 2019

  • Question : Inquiry for the item from amy****Apr 13, 2019

    Do you have this product in brown color?

    Answer : [Re] Inquiry for the item from amy****

    Sorry , We only have one color.

[Grafen] Queens Rool Brush / Hair brush / Hair styling /3 Size
[Grafen] Queens Rool Brush / Hair brush / Hair styling /3 Size
Item Q&A
  • Question : Inquiry for the item from don****Mar 26, 2019

  • Question : Inquiry for the item from nic****Mar 24, 2019

    Why i can make order on no8 comb as the main option?

    Answer : [Re] Inquiry for the item from nic****

    There are three sizes of this comb.

    Question : [Re] Inquiry for the item from nic****

    Hi, please refer to my attached image. I would like to order comb no.8 as the main, but it only has no.7 in the main. Please advise. Thanks.

    Answer : [Re] Inquiry for the item from nic****

    Dear cusotmer
    Option selection item has been modified. Would you like to check it again?

  • Question : Inquiry for the item from 233****Mar 10, 2019

    Hair Volume Powder Fixer 100ml isn't same as Volume Powder Fixer 100ml( a not.

    Answer : [Re] Inquiry for the item from 233****

    Dear customer
    The two products are the same.

  • Question : Inquiry for the item from dio****Jan 12, 2019

    why no size 8 option? how to buy size 8 ?

    Answer : [Re] Inquiry for the item from dio****

    Number 8 is only in Korea.

[Grafen] Handsome Eyebrow Brow / Fork type / KOREA / OFFICIAL
[Grafen] Handsome Eyebrow Brow / Fork type / KOREA / OFFICIAL
Item Q&A
  • Question : Inquiry for the item from zhi****Jan 15, 2019

  • Question : Inquiry related delivery from ray****Dec 17, 2018

  • Question : Order No:- 277117255Oct 05, 2018

    Hi Seller, I've place my above order on Sep 30/18 and still waiting for your delivery with no notification. Kindly advise date of delivery. Thanks.

    Answer : [Re] Order No:- 277117255

    Dear customer.
    Sorry,
    I am wearing it now because the products of Singapore warehouse are sold out. Hold on a minute, please.
    thank you

    Question : [Re] Order No:- 277117255

    Hi, have you checked my order? When would it be delivered?

    Answer : [Re] Order No:- 277117255

    Hi Seller, it's been 10 days now since my order placed and considering it to be domestic delivery, why take so long??? Kindly advise delivery date!!!

    Question : [Re] Order No:- 277117255

    There is an error now. You can get the product on Friday.
    Sorry

  • Question : Inquiry for the item from cra****Jul 06, 2018

    What color is the brow?

    Answer : [Re] Inquiry for the item from cra****

    HELLO!
    This brow is a dark brown color.