Q&A board

Q & A Lists
Item Question & Answer
NIXON WATERLOCK III NYLON ALL BLACK C28121148 BACKPACK BAG
NIXON WATERLOCK III NYLON ALL BLACK C28121148 BACKPACK BAG
Item Q&A
  • Question : Inquiry for the item from 261****May 19, 2019

  • Question : Inquiry related delivery from 261****May 15, 2019

    hi is this authentic, any warranty? and how long do you take to ship in singapore

    Answer : [Re] Inquiry related delivery from 261****

    Hi there, our bags do not come with any warranty as it's wear and tear. Exchanges are allowed in cases of defects on arrival. Shipment is 3-5 days locally.

ARIES GOLD CLEARANCE SALE FLAT $99 | FREE SHIPPING WITH INTERNATIONAL WARRANTY
ARIES GOLD CLEARANCE SALE FLAT $99 | FREE SHIPPING WITH INTERNATIONAL WARRANTY
Item Q&A
[FILA] Low Price Unisex Kids Watches | 1 Yr Warranty | FREE Lifetime Battery | FREE Shipping
[FILA] Low Price Unisex Kids Watches | 1 Yr Warranty | FREE Lifetime Battery | FREE Shipping
Item Q&A
  • Question : Inquiry for the item from yen****May 17, 2019

  • Question : Inquiry for the item from viv****May 15, 2019

  • Question : productJul 29, 2018

    hi is it authentic? does it come with guarantee and warranty/

    Answer : [Re] product

    Hello, yes all products sold are authentic and under warranty. We have 14 retail stores in Singapore and we only sell real products and well known for only selling authentic product. Thank you.

FILA DIGITAL 38-110-007 BLACK UNISEX WATCH
FILA DIGITAL 38-110-007 BLACK UNISEX WATCH
Item Q&A
  • Question : Inquiry for the item from vta****May 07, 2019

CASIO DIGITAL W-734-9AVDF BLACK UNISEX WATCH
CASIO DIGITAL W-734-9AVDF BLACK UNISEX WATCH
Item Q&A
  • Question : Inquiry for the item from min****May 12, 2019

    Can you check for me if this watch has a Pacer function?

    Answer : [Re] Inquiry for the item from min****

    Hi, according to the online manual of this watch, it does have a pacer function.

BABY-G BGA-150FL-7ADR QUARTZ RESIN WHITE WOMEN WATCH
BABY-G BGA-150FL-7ADR QUARTZ RESIN WHITE WOMEN WATCH
Item Q&A
  • Question : Inquiry for the item from sal****May 11, 2019

    May I know the diameter of the watch face? Thank you

    Answer : [Re] Inquiry for the item from sal****

    Hi, it is 42.8mm.

CATH KIDSTON | FLAT PRICE | FREE SHIPPING
CATH KIDSTON | FLAT PRICE | FREE SHIPPING
Item Q&A
  • Question : Inquiry for the item from val****May 11, 2019

    The engraving of text will be on the strap of the watch or on the watch?

    Answer : [Re] Inquiry for the item from val****

    Hi, it will be on the rear case of the watch.

  • Question : Inquiry related delivery from Dor****May 09, 2019

  • Question : Inquiry for the item from wei****Mar 28, 2019

    Hi. The cath kidston watched does it come with lifetime battery warranty? May i know for store pick which outlet is available for collection or can I go any outlet to collect.

    Answer : [Re] Inquiry for the item from wei****

    Hi, all our watches come with lifetime battery change. Store pickup will be at Northpoint.

  • Question : Inquiry for the item from tor****Mar 17, 2019

    Can I go to any H2 shop to adjust the strap if it is too loose for me?

    Answer : [Re] Inquiry for the item from tor****

    Hi there, yes that is possible. Please produce a proof of purchase in case the outlet needs to make sure. If purchasing through here, a Qoo10 online invoice should do.

  • Question : Inquiry for the item from sno****Dec 22, 2018

FILA DIGITAL 38-132-002 BLUE UNISEX WATCH
FILA DIGITAL 38-132-002 BLUE UNISEX WATCH
Item Q&A
  • Question : Inquiry for the item from vta****May 07, 2019

ARMANI EXCHANGE CHRONOGRAPH AX1327 BLUE MENS WATCH
ARMANI EXCHANGE CHRONOGRAPH AX1327 BLUE MENS WATCH
Item Q&A
TIMEX MARATHON ANALOG TW5K94700 BLACK MENS WATCH
TIMEX MARATHON ANALOG TW5K94700 BLACK MENS WATCH
Item Q&A
  • Question : Inquiry for the item from pre****May 05, 2019

    Do you sell replacement straps for the watch?

    Answer : [Re] Inquiry for the item from pre****

    We do sell replacement straps, but only Aries Gold ones. You can call our service centre at 6445 9828 for more information.

    Already answered inquiry. If you have another any question, please contact to us.
    (May 10, 2019 11:10)

OLIVIA BURTON AFTER DARK BIG DIAL QUARTZ BLACK OB16AD38 LADIES LEATHER STRAP WOMEN WATCH
OLIVIA BURTON AFTER DARK BIG DIAL QUARTZ BLACK OB16AD38 LADIES LEATHER STRAP WOMEN WATCH
Item Q&A
CITIZEN AUTOMATIC SILVER NY0080-12EB GENTS BLACK RUBBER STRAP MEN WATCH
CITIZEN AUTOMATIC SILVER NY0080-12EB GENTS BLACK RUBBER STRAP MEN WATCH
Item Q&A
  • Question : Inquiry for the item from cie****May 01, 2019

    May i know if this model is a limited edition?

    Answer : [Re] Inquiry for the item from cie****

    Hi there, no, it is not listed as limited edition.

CASIO QUARTZ G-SHOCK QUARTZ GMW-B5000GD-1JF BLACK RESIN STRAP MEN WATCH
CASIO QUARTZ G-SHOCK QUARTZ GMW-B5000GD-1JF BLACK RESIN STRAP MEN WATCH
Item Q&A
  • Question : Inquiry for the item from mar****Apr 22, 2019

    Do you have actual photos of the watch? Thanks!

    Answer : [Re] Inquiry for the item from mar****

    We unfortunately do not have any as these are stocks at our outlets.

    Question : [Re] Inquiry for the item from mar****

    which outlets do you have stock at?

    Answer : [Re] Inquiry for the item from mar****

    This is available at AMK Hub, Juront Point and NEX.

    Question : [Re] Inquiry for the item from mar****

    Disappointed by the corrected info after mistake from your side (title still states resin strap). Worst still, your website states the watch at $799.20, but your Qoo10 price is massively inflated.

  • Question : Inquiry for the item from tho****Apr 28, 2019

    Hi I just check with Casio International this model GMW-B5000GD-1jf should be a metal strap. Can you confirmed if this is GMW-B5000GD-1jf or another mistaken model? I am a collector so this information is crucial to me. Sorry if I asked too much...

    Answer : [RE] Inquiry for the item from tho****

    Dear Buyer , Casio International this model GMW-B5000GD-1jf is comes with variant straps and for this particular model selling in Black resin strap. If you have any further queries please feel free to reach us. Thank you

    Question : [Re] Inquiry for the item from tho****

    There is no GMW-B5000GD-1jf variant strap. Only GMW-B5000G-1 or 2. Please do not mislead. And you need to improve your product knowledge. It is very bad for your company reputation. T

    Answer : [Re] Inquiry for the item from tho****

    Hi there, apologies. After checking, the band is indeed stainless steel. We will amend the title and description for accuracy. Thank you for pointing it out to us.

  • Question : Inquiry for the item from tho****Apr 28, 2019

    Can I confirm that the model GMW-B5999GD-1JF is at the advertised price? Same metal strap model?

    Answer : [RE] Inquiry for the item from tho****

    Dear Buyer, This Casio GMW-B5999GD-1JF comes with Black Resin strap only for this advertised price. its not come with same on metal strap.
    if you have any further queries please feel free reach us.
    Thank you

    Question : [Re] Inquiry for the item from tho****

    Can I clarify is this JDM? Made in Japan? How cons the same model online is metal strap and why is your price so much cheaper?

    Answer : [RE] Inquiry for the item from tho****

    Yes ,this is made in Japan, This Casio GMW-B5999GD-1JF watch we are selling special discount price for online buyers. so that our price very cheaper than JDM. Thank you

SEIKO PROSPEX CORAL BLUE SUMO AUTOMATIC SILVER SBDC069 GENTS STAINLESS STEEL STRAP MEN WATCH
SEIKO PROSPEX CORAL BLUE SUMO AUTOMATIC SILVER SBDC069 GENTS STAINLESS STEEL STRAP MEN WATCH
Item Q&A
  • Question : Inquiry for the item from Jka****Apr 26, 2019

    The picture shown on the posting is SBDC065 which dont tally with the item description (SBDC069). May I know which model are you selling? 065 or 069?

    Answer : [Re] Inquiry for the item from Jka****

    Hi, thank you for pointing this out. The image is wrong; we will change it immediately.

BABY-G DIGITAL QUARTZ BEIGE RESIN G-SQUAD BSA-B100-4A1DR WOMEN S WATCH
BABY-G DIGITAL QUARTZ BEIGE RESIN G-SQUAD BSA-B100-4A1DR WOMEN S WATCH
Item Q&A
  • Question : Inquiry for the item from cel****Apr 24, 2019

    Do u have this model in light purple (BSA-B100-4A2) color?

    Answer : [Re] Inquiry for the item from cel****

    Hi, we do carry this, but it's not available online. It is only available for purchase in our retail outlets.

CASIO DIGITAL W-215H-1A2VDF BLACK UNISEX WATCH
CASIO DIGITAL W-215H-1A2VDF BLACK UNISEX WATCH
Item Q&A
  • Question : Inquiry for the item from jen****Apr 20, 2019

    Hi, i would like to self collect at your store. However, unable to select the option. Please advise. Thanks!

    Answer : [Re] Inquiry for the item from jen****

    Hi, thank you for letting us know. We will amend this and include self pickup.

    Question : [Re] Inquiry for the item from jen****

    Hi... I ordered: Order No. 294681552

    Can i collect it at Clementi outlet?

    Please also let me know when i can collect it.

    Thanks!

    Answer : [Re] Inquiry for the item from jen****

    Hi there, thank you for your purchase. Collection is only at our Northpoint outlet. They will give you a call or drop you a text once the item is ready for collection.

    Question : [Re] Inquiry for the item from jen****

    Hi, thanks for the reply. Will wait for the call or msg.

    Answer : [Re] Inquiry for the item from jen****

    You're welcome

GARMIN DIGITAL GM-010-01850-91 BLACK UNISEX SMARTWATCH
GARMIN DIGITAL GM-010-01850-91 BLACK UNISEX SMARTWATCH
Item Q&A
  • Question : Inquiry for the item from lam****Apr 19, 2019

    Hi,

    Any warranty?

    Answer : [Re] Inquiry for the item from lam****

    Hi there, warranty will be 1 year through Garmin authorised service centres. Once purchased, you will register the product on the Garmin website and that will act as a digital warranty.

FOSSIL DIGITAL FTW4018 BLACK UNISEX WATCH
FOSSIL DIGITAL FTW4018 BLACK UNISEX WATCH
Item Q&A
FILA DIGITAL 38-213-008 PURPLE UNISEX WATCH
FILA DIGITAL 38-213-008 PURPLE UNISEX WATCH
Item Q&A
  • Question : Inquiry for the item from byt****Apr 08, 2019

ARIES GOLD AUTOMATIC G 9005 RG-S ROSE GOLD MEN S WATCH
ARIES GOLD AUTOMATIC G 9005 RG-S ROSE GOLD MEN S WATCH
Item Q&A
  • Question : Inquiry for the item from viv****Apr 12, 2019

    Hii , this is 100% authentic right ? How will it look like if i engrave my name in it ??

    Answer : [Re] Inquiry for the item from viv****

    Hi there, good day to you. Yes, Definitely the item is 100% Authentic .
    It would be great looking, engraving the name on it!
    We will be pleased to answer any of your further queries do feel free to contact us again. Regards

DANIEL WELLINGTON ANALOG DW00100267 ROSEGOLD UNISEX WATCH
DANIEL WELLINGTON ANALOG DW00100267 ROSEGOLD UNISEX WATCH
Item Q&A
  • Question : Inquiry for the item from jos****Apr 10, 2019

    Can I know is it possible to self collect today? As i wanted to give as a Birthday present.

    Answer : [Re] Inquiry for the item from jos****

    Hi, self-collections are not same day I'm afraid.

DANIEL WELLINGTON ANALOG DW00100215 ROSE GOLD WOMENS WATCH
DANIEL WELLINGTON ANALOG DW00100215 ROSE GOLD WOMENS WATCH
Item Q&A
SEIKO PRESAGE AUTOMATIC SSA385J1 STAINLESS STEEL MEN SILVER WATCH
SEIKO PRESAGE AUTOMATIC SSA385J1 STAINLESS STEEL MEN SILVER WATCH
Item Q&A