Q&A board

Q & A Lists
Item Question & Answer
Electric EMS Foot Massager ABS Physiotherapy Revitalizing Pedicure Tens Foot Vibrator Wireless Feet
Electric EMS Foot Massager ABS Physiotherapy Revitalizing Pedicure Tens Foot Vibrator Wireless Feet
Item Q&A
  • Question : Inquiry for the item from lit****Jul 20, 2019

  • Question : Inquiry for the item from edl****Jul 09, 2019

    The remote control is not working, please advise. There is a green light when I press on the buttons, but there is no response from the mat.

    Answer : [Re] Inquiry for the item from edl****

    Hi Dear,
    Could you please send a video to us for reference.
    Thanks

    Question : [Re] Inquiry for the item from edl****

    No response

    Answer : [Re] Inquiry for the item from edl****

    Manual turn on, and use remote to try

    Question : [Re] Inquiry for the item from edl****

    Hi Dear,
    Thanks for your help.

    We have send the video to our technician and got their feedback. The code of the item was disarranged, so the remote cannot control the item.

    We will arrange resend/refund, for your selection.

    For the replacement, could U kindly help to check other products in our store, if you find the interested one and purchase, then can ship the replacement and new order together by QXPRESS.

    But don't worry, if you didn't find the interested product to order again, we will arrange LWE couier to arrange the shipment to U, because the order didn't arrange by Qoo10, we can't arrange shipment by QXPRESS.

    Sorry for the inconvenience.

    Answer : [Re] Inquiry for the item from edl****

    Hi, nothing to buy for now. Please resend the correct remote control.

    Thank You.

    Question : [Re] Inquiry for the item from edl****

    Hi Dear,
    Thanks for your reply.
    We will arrange resend within these two days.
    Any doubt, pls feel free to contact us.

  • Question : Inquiry for the item from car****Jul 13, 2019

    Type A need to charge his long and can use for how long ?

    Answer : [Re] Inquiry for the item from car****

    Hi Dear,
    Full charge: need about 4 hours
    For the using time, according to your use frequency

  • Question : Inquiry for the item from Hks****Jul 13, 2019

    Can the item function when wearing the thin stocking?

    Answer : [Re] Inquiry for the item from Hks****

    Hi Dear,
    The item need to be used without wearing the thin stocking

  • Question : Inquiry for the item from sek****Jul 04, 2019

    Seller type B rechargeable battery model , is using USB cable or need to buy rechargeable battery ?

    Answer : [Re] Inquiry for the item from sek****

    Hi Dear,
    There is a built-in battery and have a USB cable to charge, not need to buy rechargeable battery.
    Welcome to order~

Portable Dehumidifier Air Purifier Electric Full Automatic Clothes Home Dryer Reduce Humidity
Portable Dehumidifier Air Purifier Electric Full Automatic Clothes Home Dryer Reduce Humidity
Item Q&A
  • Question : Inquiry for the item from joe****Jul 19, 2019

    Hi seller. I tried to purchase 1 and also add on one more ($47) but when I cart out keep shows not enough quantity. May I know why and how to purchase 1+1 as cheaper $3 if i purchase two

    Answer : [Re] Inquiry for the item from joe****

    Hi Dear,
    Please try it again, we have update the sotck.
    Thanks

  • Question : Inquiry for the item from van****Jul 15, 2019

  • Question : Inquiry for the item from sek****Jul 04, 2019

    On the mini dehumidifier about more than half hour , feeling same heat on the top of the dehumidifier, is it ok?

    Answer : [Re] Inquiry for the item from sek****

    Hi Dear,
    The heat from the top of the dehumidifier is normal, because the dehumidifier need to dissipat heat.
    Any doubt during use, pls feel free to contact us.

  • Question : Inquiry for the item from che****Jul 02, 2019

    How Long can it be turned on for?

    Answer : [Re] Inquiry for the item from che****

    Hi Dear,
    If needed, can turn on the item whole day.
    We recommend that use the item according to the room humidity, the humidity of 45%-55% is the best for human.
    Any doubt, pls feel free to contact us.

  • Question : Inquiry from slb****Jun 26, 2019

    I bought a unit from you previously. For the first 4 months it is collecting 1 litre of water every 2 days
    Then there is not a drop of water collected for one week
    Is there any part I need to change to get it to absorb water moisture again?

    Answer : [Re] Inquiry from slb****

    Hi Dear,
    Please provide your order number, we would like to check which dehumidifier you purchased before.
    Thanks

    Question : [Re] Inquiry from slb****

    Order number is 270111366

    Answer : [Re] Inquiry from slb****

    Hi Dear,
    Please help to check this accessories.
    After turn the machine about 2mins, and then remove the water tank, then can touch this accessories, and check the temperature of the accessories.
    Thanks

    Question : [Re] Inquiry from slb****

    After running 3 minutes I touch the inside
    Only normal room temperature, not hot or cold

    Answer : [Re] Inquiry from slb****

    Hi Dear,
    Thanks for your help.
    The thermoelectric cooler might be damaged, and it is the important component in dehumidifier.
    We recommend purchase new one, because the order was out of warranty, the back freight and maintenance cost are almost exactly the same as a new dehumidifier.
    Sorry for the inconvenience.

    Question : [Re] Inquiry from slb****

    In other words this dehumidifier have very short live span !!!

    Answer : [Re] Inquiry from slb****

    Sorry for the inconvenience.

+View all Notice, FAQ, Q&A >>
LED Floor Lamps Flexible Gooseneck Standing Reading Light Touch Remote Control 4 Color 5 Brightnes
LED Floor Lamps Flexible Gooseneck Standing Reading Light Touch Remote Control 4 Color 5 Brightnes
Item Q&A
  • Question : Inquiry related delivery from EDW****Jul 19, 2019

    Hello why my order still haven come yet. So many days already. Still never received it yet. Cannot buy at all.

    So many days still never receive yet. Cannot buy this items at all.

    Answer : [Re] Inquiry related delivery from EDW****

    So many days already still never receive yet. Almost one month already and still never received the item yet. Cannot buy at all. Please check and reply to me as soon. If not, I going to cancel my items soon.

    Question : [Re] Inquiry related delivery from EDW****

    Hi Dear,
    After checked, will receive the item today.
    Sorry for the inconvenience, because there were some problem on customs clearance.

  • Question : Inquiry for the item from yoy****Jun 22, 2019

    Hi,

    May I know do you have this design with a much higher W. 7W is too small for my room.

    Thx

    Answer : [Re] Inquiry for the item from yoy****

    Hi Dear,
    We have 12W LED light, pls see our product listing.
    Thanks

  • Question : Inquiry for the item from pg1****Jun 20, 2019

  • Question : Inquiry for the item from joy****Jun 07, 2019

    卧房灯坏了,请问哪一款适合照亮整个房间?

    Answer : [Re] Inquiry for the item from joy****

    您好,
    7W 的落地灯适用于5-15平方米的房间,请问您房间有多大呢?

    Question : [Re] Inquiry for the item from joy****

    大概也就12平方米左右,应该还行吧。想摆在角落,那是圆的还是棒形的比较适合呢?

    Answer : [Re] Inquiry for the item from joy****

    您好,
    圆形的比较节省空间。但这两款的亮度都是一样的,只是外形设计不一样而已

    Question : [Re] Inquiry for the item from joy****

    好的,感谢解答。我从另一个账户下单了#297508474,麻烦请尽快发货谢谢。

    Answer : [Re] Inquiry for the item from joy****

    您好,
    已安排发货,两天内会收到
    如有其他疑问,欢迎随时联系我们

    Question : [Re] Inquiry for the item from joy****

    十分感激。你们服务很好,我会大力推荐给朋友们的。

    Answer : [Re] Inquiry for the item from joy****

    感谢您的支持(*^_^*)

  • Question : Inquiry for the item from dar****May 05, 2019

    Hi

    Any restock for STYLE : 7W/dual light touch dimmer + remote?
    Can I make advance order 1st ?
    Will I be notified when restock ?

    Thanks

    Answer : [Re] Inquiry for the item from dar****

    Hi Dear,
    7W/dual light touch dimmer + remote need to wait for about 1 week.
    Would you like to add friend on Whatsapp, and once restock, we will send message to you. Our whatsapp: +86 18320735456
    Thanks
    Have a nice day.

+View all Notice, FAQ, Q&A >>
⚡3 Gifts~SUPER SALE⚡1.8L Health Pot PREMIUM Multi-function Automatic Teapot Electric Kettle
⚡3 Gifts~SUPER SALE⚡1.8L Health Pot PREMIUM Multi-function Automatic Teapot Electric Kettle
Item Q&A
  • Question : Inquiry for the item from ire****Jul 18, 2019

    Hi, may I ask what is the difference between the orange and the gold? Why is the brand name different and pricing also different? Is there a special function that the good one can do but the orange one can’t? Also, is there an English manual? Last but not least, is it possible to provide one that has a longer electrical wire?

    Answer : [Re] Inquiry for the item from ire****

    Hi Dear,
    Just the brand different, because the LOPOL is more famous than HANWEI.

    There is Chinese manual, but we have updated English description on the product listing.

    All of the electric wire is 1m long

  • Question : Inquiry for the item from su_****Jun 18, 2019

    Hi ... I have bought the pot last week but forgotten to add filter
    Is there anyway that I can just buy the filter only ... thanks

    Answer : [Re] Inquiry for the item from su_****

    Hi Dear,
    Sorry, there are no extra filter for sale,because the lid of kettle with filter and the lid of kettle without filter is different , if we just sell a filter, the filter cannot fixed on the lid
    Sorry for the inconvenience.

  • Question : Inquiry for the item from shi****Jun 09, 2019

    Hi seller if I bought from u now how Long delivery ?

    Answer : [Re] Inquiry for the item from shi****

    Hi Dear,
    About 5 days will receive.

  • Question : Inquiry for the item from jas****May 21, 2019

    Which kettle comes with the filter?

    Answer : [Re] Inquiry for the item from jas****

    Hi Dear,
    If need a kettle with filter, need to ship from China, about 5 days will receive, could you accept?
    Thanks

    Question : [Re] Inquiry for the item from jas****

    Yes but how much is that and how to add in the purchase?

    Answer : [Re] Inquiry for the item from jas****

    Hi Dear,
    We have update the link, can purchase the kettle with filter, add $5.

    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=557595483

    Any doubt, pls feel free to contact us.

  • Question : Inquiry for the item from car****May 11, 2019

    hi seller, i jave bought 2 tea pots from u, i would like to buy the tea infuser, do u sell online, where to find it?

    Answer : [Re] Inquiry for the item from car****

    Hi Dear,
    Sorry, we do not sell the tea infuser individually, because the tea infuser is built in the kettle cover, if we just sell a tea infuser, it cannot be installed on the kettle cover, and cannot be used.
    Thanks

+View all Notice, FAQ, Q&A >>
⚡BIG PROMO⚡ Universal Sofa Cover Chair Cushion Cover Furniture Protector Home Decoration
⚡BIG PROMO⚡ Universal Sofa Cover Chair Cushion Cover Furniture Protector Home Decoration
Item Q&A
  • Question : Inquiry for the item from ilu****Jul 17, 2019

    Hi, may i know possible for me to just buy the armrest 70 x 70 / 4 pcs ?

    Answer : [Re] Inquiry for the item from ilu****

    Hi Dear,
    For the armrest, there are two size: 70*70cm,and 90*90cm, please purchase according to the actual size
    Any doubt, pls feel free to contact us.
    Have a nice day.
    Thanks

  • Question : Inquiry for the item from Sea****Jun 29, 2019

    Wat size to choose if my 3 seater sofa has one Long seat to lie down, the other 2 Norma sofa seats?

    Answer : [Re] Inquiry for the item from Sea****

    Hi Dear,
    Please measure the 3 seater sofa, long seat and 2 norma sofa seats separately.
    Thanks

  • Question : Inquiry for the item from Sit****Jun 03, 2019

  • Question : Inquiry for the item from kai****Apr 25, 2019

    Can this be use on a single recliner sofa?

    Answer : [Re] Inquiry for the item from kai****

    Hi Dear,
    Yes, can be used, pls place order according to the actual size.
    Thanks

  • Question : Inquiry for the item from Teo****Jan 30, 2019

    My sofa size seems like the ine that is show on yr display.pls advise if i am getting grey colour as per the whole set,how much in total?

    Answer : [Re] Inquiry for the item from Teo****

    Hi Dear,
    If your sofa is same with our listing shown, pls see the attached picture, need to purchase 7pcs, different size have different price.
    By the way, because of the Chinese New Year, we will delivery the item on 10 Feb, pls kindly noted.
    Hope can help you.
    Any doubt, pls feel free to contact us.

2.2L Smart Dehumidifier+Air Purifier Intelligent Humidistat Touch Remote Control Kill Mildew
2.2L Smart Dehumidifier+Air Purifier Intelligent Humidistat Touch Remote Control Kill Mildew
Item Q&A
  • Question : 반품 / 교환 관련 261****님의 문의입니다Jul 09, 2019

    I didn`t set the timer,but after an hour of operation,it stops by itself.I turn it on again again.....it`s not good.I guess broken.I want to exchange it for something good condition.Please give me a quick answer!!!

    Answer : [Re] 반품 / 교환 관련 261****님의 문의입니다

    I set the humidity at 45%,but at 60% or higher,it doesn`t turn off for exactly an hour,but it stops.

    Question : [Re] 반품 / 교환 관련 261****님의 문의입니다

    Hi Dear,
    Could you please send a video to us for reference.
    Thanks

    Answer : [Re] 반품 / 교환 관련 261****님의 문의입니다

    Watch it stop in 22 seconds.

    Question : [Re] 반품 / 교환 관련 261****님의 문의입니다

    As you can see in the video, I can't use it stop by itself every hour.Please exchange it for a new item or request a refund.

    Answer : [Re] 반품 / 교환 관련 261****님의 문의입니다

    Hi Dear,
    Please turn off the "除霜” and try again.
    Thanks

    Question : [Re] 반품 / 교환 관련 261****님의 문의입니다

    When the dehumidification button is off and on again, does it need to be repeated every hour?Please exchange it for a new product.

    Answer : [Re] 반품 / 교환 관련 261****님의 문의입니다

    Hi Dear,
    We have send the video to our technician and asked for reason, will reply to you afternoon. Please wait
    Thanks

    Question : [Re] 반품 / 교환 관련 261****님의 문의입니다

    I have two dehumidifiers. When are you going to take one?Take it.

    Answer : [Re] 반품 / 교환 관련 261****님의 문의입니다

    Hi Dear,
    Just like our previous e-mail, when using the item at more than 20 degree centigrade, need to turn off the "除霜“ function, or the item will stop working after using it for a while.

    Please turn off the "除霜” and try again.
    Thanks

  • Question : Inquiry for the item from lim****Jul 12, 2019

  • Question : Inquiry for the item from Ire****Jul 12, 2019

    Do you still have stock?

    Answer : [Re] Inquiry for the item from Ire****

    Hi Dear,
    We have updated the stock, welcome to order~

  • Question : Inquiry for the item from gnw****Jul 09, 2019

    can it be timed to turn on / off at certain timing. Which model will we be getting for the remote / touch panel since there are so many models shown in the item info

    Answer : [Re] Inquiry for the item from gnw****

    Hi Dear,
    The item can be timed to turn off.

    Remote Control Dehumidifier--2.2L is remote control, can set the humidity bu yourself, will dehumidify the room according the humidity you set.

    Touch Panel Dehumidifier--2.2L is touch control, cannot set the humidity, will dehumidify according to your room humidity.

    Hope can help you.

    Any doubt, pls feel free to contact us.

  • Question : Inquiry for the item from loh****Jun 29, 2019

    是否可以和空调一起使用?

    Answer : [Re] Inquiry for the item from loh****

    您好,
    不建议把抽湿机和空调一起使用,空调本来就有抽湿功能,这样会影响抽湿机的抽湿作用

+View all Notice, FAQ, Q&A >>
Wireless Bluetooth Speaker with Alarm Clock FM Radio Phone Stand TF Card USB Flash Play
Wireless Bluetooth Speaker with Alarm Clock FM Radio Phone Stand TF Card USB Flash Play
Item Q&A
  • Question : Inquiry for the item from bst****Jul 15, 2019

    Hi :

    For design B, what is the capacity of the battery

    Answer : [Re] Inquiry for the item from bst****

    Hi Dear,
    The battery capacity of design B is 1200mAh

  • Question : Inquiry for the item from bst****Jul 13, 2019

    For the design B clock, does it come with internal battery that can be charge. Also how long will be the full charge and after full charge, how long it can be used

    Answer : [Re] Inquiry for the item from bst****

    Hi Dear,
    Yes, design B is rechargeable
    Full charge: about 5-6 hours
    Used time: about 6 hours
    Hope can help you.

  • Question : Inquiry for the item from fra****Jul 03, 2019

    Does is have snooze function?

    Answer : [Re] Inquiry for the item from fra****

    Hi Dear,
    For the alarm clock function, just can turn on / turn off, short press turn on/off.
    Hope can help you.
    Any doubt, pls feel free to contact us.

Electric Heating Pad Mat Moxa + Sea Salt Insert Solve Sore Muscle/Joint/Arthritis Dispel Chillness
Electric Heating Pad Mat Moxa + Sea Salt Insert Solve Sore Muscle/Joint/Arthritis Dispel Chillness
Item Q&A
  • Question : Inquiry for the item from fns****Jul 15, 2019

    Need to plug to electricity to use or can just charge and unplug?

    Answer : [Re] Inquiry for the item from fns****

    Hi Dear,
    Need to plug to electricity to use, it is not rechargeable.
    Any doubt, pls feel free to contact us.

  • Question : Inquiry for the item from 248****Jul 07, 2019

    Hi Seller, I have read from other customer's review that I have to remove the salt pad and store salt pack in zip lock bag when not in use as our weather in singapore is humid. Is that true? Because I have use my knee pad for a couple of times and had never remove the salt pad when not in used. Will that affect the quality of my usage? Please advise. Thank you.

    Answer : [Re] Inquiry for the item from 248****

    Hi Dear,
    Sea salt pack need to store in cool dry place to keep away from moisture.

    Don't worry, will not affect the quality of usuage if the sea salt have no agglomeration.

  • Question : Inquiry for the item from bry****Jul 06, 2019

  • Question : Inquiry for the item from 236****Jun 23, 2019

    I have just placed an order for the ‘heating kneepad’.
    Is that a pair (2) of kneepad or only just 1 for 1 side of the knee only?
    My order no. 298385279 - June 23, 2019.

    Thank you
    Josie Chung
    Josieccm@gmail.com

    Answer : [Re] Inquiry for the item from 236****

    Hi Dear,
    Thanks for your order.
    For type B Heating Kneepad, there are 2pcs(a pair of )
    We will arrange send out today.
    Thanks

    Question : [Re] Inquiry for the item from 236****

    Received my heating pads - very happy with it. In 4 months time if I need to buy additional salt and herbal pack
    where can I buy them. Please advise.
    Thank you
    Josie Chung
    98362242

    Answer : [Re] Inquiry for the item from 236****

    Hi Dear,
    Thanks for your support.
    If need additional salt and herbal pack, can search 638132539 / 575867079 on Qoo10, or can click the link to purchase.

    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=638132539

    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=575867079

    Any doubt, pls feel free to contact us.
    Thanks

  • Question : Inquiry for the item from eng****Jun 11, 2019

    Order no. 297475461
    Please advise why package arrived torn as per attached photos? Gift for my mum rather disappointed that my sister received yesterday night in such state. Kindly check and advise asap!

    Answer : [Re] Inquiry for the item from eng****

    Hi Dear,
    Please check the latest e-mail
    Sorry for the inconvenience.

+View all Notice, FAQ, Q&A >>
Electric Stone Needle Scraping Gua Sha Massager Cupping Detoxification Slim Beauty Warm Brush
Electric Stone Needle Scraping Gua Sha Massager Cupping Detoxification Slim Beauty Warm Brush
Item Q&A
  • Question : Inquiry for the item from she****Jul 11, 2019

    Hi, The rechargeable electric scraping stone needs cotton filter?Where can i purchase the filter?How often we need to change it?Thanks

    Answer : [Re] Inquiry for the item from she****

    Hi Dear,
    Each item include 10pcs extra filter cotton, if you need more, pls feel free to contact us, we provide other link to you and purchase, $15 for 10 package (100pcs).

    After each use, need to change the cotton filter

    Hope can help you

    Question : [Re] Inquiry for the item from she****

    Can you direct me to the page which i can purchase the filter cotton?

    Answer : [Re] Inquiry for the item from she****

    Hi Dear,
    Please see this link
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=624931817
    Thanks

  • Question : Inquiry for the item from kel****Jul 08, 2019

    When will replenish wireless cupping?

    Answer : [Re] Inquiry for the item from kel****

    Hi Dear,
    We have updated the stock, welcome to order~

  • Question : Inquiry related delivery from ivy****Jun 20, 2019

    Hi , if I buy today so how many day I can receive the items? Thanks

    Answer : [Re] Inquiry related delivery from ivy****

    Hi Dear,
    If order now, about 2 days will receive.
    Welcome to order~

    Question : [Re] Inquiry related delivery from ivy****

    嗨,请问那一个款式比较好用呢?

    Answer : [Re] Inquiry related delivery from ivy****

    您好,
    充电款的功能比较多,温度和负压吸力都是9档调节,还有红外线功能,另外一款温度和负压吸力是6档调节,没有红外线功能
    谢谢

    Question : [Re] Inquiry related delivery from ivy****

    好的谢谢你

    Answer : [Re] Inquiry related delivery from ivy****

    你好,我已经下单了,可以麻烦你尽快帮我出货吗?

    Question : [Re] Inquiry related delivery from ivy****

    您好,
    我们会在今天安排出货,两天内就会收到产品
    谢谢

    Answer : [Re] Inquiry related delivery from ivy****

    好的,谢谢你

    Question : [Re] Inquiry related delivery from ivy****

    不客气(*^_^*)

  • Question : Inquiry for the item from ede****May 25, 2019

    I just received the wireless set. Please see my photo. I don’t have the so called filter cotton buds u mentioned. Where is the corn bud and to put where ?

    Answer : [Re] Inquiry for the item from ede****

    Also how long to charge for it to be full ?

    Question : [Re] Inquiry for the item from ede****

    Also how long to charge for it to be full ?

    Answer : [Re] Inquiry for the item from ede****

    Hi Dear,
    Sorry, we didn't see the picture, could you please send a picture again.
    About 3-4 hours will full charge

    Question : [Re] Inquiry for the item from ede****

    The photo Is there is no cotton bud. Nothing to take again for the photo. There is NO cotton buds inside at all. Please send me cotton buds before I use ...

    Answer : [Re] Inquiry for the item from ede****

    Hi Dear,
    Our colleague did't remember put it in the package, we will arrange resend to you.

    Could you please help to revise the review after received the cotton filter.

    And could you kindly help to check other products in our store, if you find the interested one and purchase, then can ship the replacement and new order together by QXPRESS.

    But don't worry, if you didn't find the interested product to order again, we will arrange LWE couier to arrange the shipment to U, because the order didn't arrange by Qoo10, we can't arrange shipment by QXPRESS.

    Sorry for the inconvenience.

    Question : [Re] Inquiry for the item from ede****

    Yes please send me cotton buds please

    Answer : [Re] Inquiry for the item from ede****

    Hi Dear,
    Thanks for your reply, we will arrange send out the cotton by LWE.
    Thanks

    Question : [Re] Inquiry for the item from ede****

    Your staff is very careless. This is supposed to be a present for my father. Lucky I open up to check first. It caused many inconvenience ...and unhappiness because he cannot use it

    Answer : [Re] Inquiry for the item from ede****

    Hi Dear,
    Sorry for the inconvenience, we have asked them pay attention on this and will arrange send out the cotton to you today.

  • Question : Inquiry for the item from ede****May 22, 2019

    Hi, may I know is the wireless better or the wired set better ?
    Also when I order, where do I add extra cotton filter ?

    Answer : [Re] Inquiry for the item from ede****

    Hi Dear,
    Please see the attached picture, both of them are high quality, just some functions are different, the suction power of the wireless are bigger than the wired one.

    And each item include 10pcs extra filter cotton, if you need more, pls feel free to contact us, we provide other link to you and purchase, $15 for 10 package (100pcs).

    Hope can help you.

    Thanks

    Question : [Re] Inquiry for the item from ede****

    Thank you for prompt reply. Any promotion coming up ?

    Answer : [Re] Inquiry for the item from ede****

    Hi Dear,
    That is what we should do.
    Today and tomorrow provide $8 coupon, after coupon, wireless item need $47.
    Thanks

+View all Notice, FAQ, Q&A >>
⚡STOCK⚡Uzspace Hydration Tritan Water Bottle Drinkware Shaker My Drink Bottle 350ml-1000ml BPA FREE
⚡STOCK⚡Uzspace Hydration Tritan Water Bottle Drinkware Shaker My Drink Bottle 350ml-1000ml BPA FREE
Item Q&A
  • Question : Inquiry for the item from rai****Jul 09, 2019

    Hi, i ordered green but you sent me blue.

    Answer : [Re] Inquiry for the item from rai****

    Hi Dear,
    Sorry for this case happen. Our colleague made a mistake on this, would you like to accept this blue color bottle and we arrange refund $2 to you.
    Sorry for the inconvenience.

    Question : [Re] Inquiry for the item from rai****

    OK. Can you refund me $2 then?

    Answer : [Re] Inquiry for the item from rai****

    Hi Dear,
    Thanks for your reply.
    We have arranged refund $2 to you just now, about 7 working days will receive.
    Any doubt, pls feel free to contact us.

  • Question : 关于运送kek****会员的咨询。Aug 31, 2018

    can know if order today when can get?

    Answer : [Re] 关于运送kek****会员的咨询。

    Hi Dear,
    If order today, will receive about 4-6 days.
    Any doubt, pls feel free to contact us.

  • Question : Inquiry for the item from sha****Aug 29, 2018

    Dear seller I had purchase 4 water bottles can advise when u will arrange delivery?

    Answer : [Re] Inquiry for the item from sha****

    Hi Dear,
    We will arrange shipment wthin 1-2 days.
    Any doubt, pls feel free to contact us.

  • Question : Inquiry for the item from sim****Jul 16, 2018

    Hi, for the B bottle, can it be used without the straw? Does it spill if we do not use the straw?

    Answer : [Re] Inquiry for the item from sim****

    Hi Dear,
    For the B bottle, can be used without the straw because the straw is removable, and will not spill because there is a leakproof silicone. Before you order, can use your coupons
    Hope can help you.

    Question : [Re] Inquiry for the item from sim****

    Hi, for type C bottle, is the mouth opening big enough to put the hand into the bottle during washing?

    Answer : [Re] Inquiry for the item from sim****

    Hi Dear,
    Please kindly noted, the size of the bottle mouth is about 85mm, whether put the hand into the bottle or not varies with the individual. After test, I can put my hand into the bottle. But don't worry, we will provide the bottle brush to wash the bottle.
    Any doubt,pls feel free to contact us.

Electric Blender Baby Food Processor Smoothie Juicer Meat Grinder ⚡ Free Bottle + 3 Gifts⚡Blend Ice
Electric Blender Baby Food Processor Smoothie Juicer Meat Grinder ⚡ Free Bottle + 3 Gifts⚡Blend Ice
Item Q&A
  • Question : Inquiry for the item from bel****Jul 10, 2019

    May i know how to use this grinder pls? There's no instruction in English.

    The cup can't latch.
    Where is the switch?
    Need to take out the paper inside and unlock anything?

    Answer : [Re] Inquiry for the item from bel****

    Hi Dear,
    First, press the cup.
    Second, turn the cup in clockwise, then can lock the cup.
    when the cup is locked, the item will work, there is no switch
    There is a video on our product listing, please help to check.
    Thanks

  • Question : Inquiry from ama****Jun 28, 2019

  • Question : Inquiry for the item from rai****Jun 24, 2019

  • Question : Inquiry related delivery from cut****Jun 18, 2019

  • Question : Inquiry for the item from 209****Jun 14, 2019

    When will set 4 be availavble?

    Answer : [Re] Inquiry for the item from 209****

    Hi Dear,

    Sorry, because set 4 is not good selling in SG, so we didn't arrange to SG warehouse, could U accept the shipment from China.
    Delivery day around 6- 8working days, pls kindly note

+View all Notice, FAQ, Q&A >>
⚡Stock⚡2L Electric Meat Grinder Multifunction Automatic Chopper Fruit Vegetable Grinder Steel Blade
⚡Stock⚡2L Electric Meat Grinder Multifunction Automatic Chopper Fruit Vegetable Grinder Steel Blade
Item Q&A
  • Question : Inquiry for the item from gt2****Jul 10, 2019

    In this website u indicate can gribder 0.5kg but at the same time show 1kg. So which is correct?
    Yr glass blender can put in mircowave oven to make hot?
    Which is better n more popular - the glass or metal?
    Pse ask all . Tks

    Answer : [Re] Inquiry for the item from gt2****

    Hi Dear,
    Each time can grind 0.5kg food.
    Please kindly noted, the glass blender cannot put in mircowave
    Most people select glass grinder

  • Question : Inquiry for the item from gt2****Jul 04, 2019

    Do u sell the extra blade n how much. Can i other together . How to other together here in q0010

    Answer : [Re] Inquiry for the item from gt2****

    Hi Dear,
    We have updated a grinder with extra blade, welcome to order~

    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=560309420

  • Question : Inquiry for the item from gt2****Jul 04, 2019

    Can the stsinless steel he put over the stove fire to make the food hot after grinding. How many kg of fresh chilli can i grind. Also when grinding chilli must we put some water so that it can grind?. I looking for one gribder ror shrimp n chilli etc which no jeed to put water

    Answer : [Re] Inquiry for the item from gt2****

    Hi Dear,
    Please kindly noted, cannot put the item on the fire to use.

    Each time can grind 0.5kg fodd.

    Put water or not put water is OK

    Hope can help you

  • Question : Inquiry for the item from nic****Sep 12, 2018

    Hi, can chop fried dried shrimp? And then mix with dried chilli. Because I’m looking for something that can chop to make crispy chilli paste..

    Answer : [Re] Inquiry for the item from nic****

    Hi Dear,
    This can chop fried dried shrimp, if you want to chop other different food, also can see this blender, https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=603282519 because it has 2 or more than 2 cups, flavour will not interpenetrate mutually.
    Hope can help you and welcome to order.
    Any doubt, pls feel free to contact us. Thanks

  • Question : Inquiry for the item from 245****Jun 23, 2018

    Are the blades stainless steel or not?

    Answer : [Re] Inquiry for the item from 245****

    Hi Dear,
    Yes, the blades are stainless steel. Welcome to order

UltraSonic™ Cellulite Remover❤FAT BUSTER❤6 IN 1 SLIMMING MASSAGER SG PLUG🎁FREE 500ML BOTTLE🎁
UltraSonic™ Cellulite Remover❤FAT BUSTER❤6 IN 1 SLIMMING MASSAGER SG PLUG🎁FREE 500ML BOTTLE🎁
Item Q&A
  • Question : Inquiry from joh****Jul 06, 2019

  • Question : Inquiry for the item from ZEE****Jul 02, 2019

    Hi seller
    Will this device feel hot when I use.

    Answer : [Re] Inquiry for the item from ZEE****

    Hi Dear,
    When use the item, will feel a little warm, will not very hot

  • Question : Inquiry for the item from soh****Jun 29, 2019

    Need to put on EMS gloves, goggles when using? What are the risks?

    Answer : [Re] Inquiry for the item from soh****

    Hi Dear,
    EMS gloves is massage gloves, need to massage the whole body. Goggles is used to protect your eyes when use the item on your face, because the item with infrared ray function.
    Hope can help you.
    Thanks

  • Question : Inquiry for the item from max****Jun 26, 2019

    Hi
    I just purchased the item.
    Can I know if it is necessary to use all 3 modes in order to achieve more effective results?

    Can you please advice how to use on the tummy area?
    Is it EMS first then use the infrared and the ultrasonic?

    Thanks!

    Answer : [Re] Inquiry for the item from max****

    Hi Dear,
    All 3 modes can be used together.
    About usuage:
    For the first 1~2 week, can use every day,10 minutes at a time.
    3-8 weeks, use it every 3 days,10 minutes at a time.
    After 8 weeks, use it once a week, 10 minutes at a time.
    Can use the infrared firstly
    Hope can help you.
    Any doubt, pls feel free to contact us.

  • Question : Inquiry for the item from P00****Jun 24, 2019

+View all Notice, FAQ, Q&A >>
❤BIG PROMO❤ Blend Ice Blender Food Processor Multifunction Smoothie Juicer/Mixer/Meat Maker
❤BIG PROMO❤ Blend Ice Blender Food Processor Multifunction Smoothie Juicer/Mixer/Meat Maker
Item Q&A
  • Question : Inquiry for the item from mar****Jul 06, 2019

    Hi,
    What does it mean by 3 cups and 3 blades? When about to make a purchase, it does not have a dropdown list for 3 cups and 3 blades?

    Answer : [Re] Inquiry for the item from mar****

    Hi Dear,
    We do not produce 3 cups and 3 blades any longer, welcome to purchase other design.
    Thanks

Electric Cooker Multifunctional Cooking Pot Kettle Instant Noodle Pot Fry Cooking Pot Non-Stick
Electric Cooker Multifunctional Cooking Pot Kettle Instant Noodle Pot Fry Cooking Pot Non-Stick
Item Q&A
  • Question : Inquiry for the item from cok****Jul 05, 2019

    Type B is non stick? Can cook porridge? Stir fry? If Type B cannot cook what I need, which model you suggest can? How heavy is the 20cm? Will bring overseas to cook for my picky eater Son.

    Answer : [Re] Inquiry for the item from cok****

    Hi Dear,
    Type B is non stick and can cook porridge and stir fry.
    About 1.5kg. And please kindly noted, the voltage of the item is 220V
    Hope can help you.
    Any doubt, pls feel free to contact us.

    Question : [Re] Inquiry for the item from cok****

    Thank you for the info :)

    Answer : [Re] Inquiry for the item from cok****

    We're happy to help

  • Question : Inquiry for the item from mus****May 01, 2019

    What is the difference between type A and type C? Is type C capacity larger? 3.8L vs 3.2 L?

    How heavy is the cooker (cooker +base+ steamer + lid)?

    Answer : [Re] Inquiry for the item from mus****

    Hi Dear,
    Yes, type C is larger than type A, and others functions are the same, just the outlook different.
    And the item about 1.8-2kg weight.
    Hope can help you.

  • Question : Inquiry for the item from hui****Apr 21, 2019

    What is the difference between Type A & C?

    Answer : [Re] Inquiry for the item from hui****

    Hi Dear,
    Just the outlook different, all the function are the same.

    Question : [Re] Inquiry for the item from hui****

    Thanks. Payment done yesterday. Please check and confirm.

    Answer : [Re] Inquiry for the item from hui****

    Hi Dear,
    Received your oeder, will arrange send out within 2 days.
    Thanks

4pcs Reusable Washing Machine Floating Filter Bag Lint Mesh Filter Pet Fur Hair Filter Net Pouch
4pcs Reusable Washing Machine Floating Filter Bag Lint Mesh Filter Pet Fur Hair Filter Net Pouch
Item Q&A
  • Question : Inquiry for the item from mst****Jul 01, 2019

    Hi, my washing machine is front door load, can use this filter vag? Hv to put 2 into each washing machine load?

    Answer : [Re] Inquiry for the item from mst****

    Hi Dear,
    The item do not fit for roller washing machine, and others impeller type washing machine can use this item.
    Hope can help you.
    Thanks

🎉Countdown Sale🎉Bear High Efficient Dehumidifier Full Automatic with Wheels HEPA Air Purifier
🎉Countdown Sale🎉Bear High Efficient Dehumidifier Full Automatic with Wheels HEPA Air Purifier
Item Q&A
  • Question : Inquiry for the item from evo****Jun 17, 2019

  • Question : Inquiry for the item from evo****Jun 09, 2019

  • Question : Inquiry for the item from sie****Jan 27, 2019

    Hi seller
    Any warranty? If faulty how to repair?

    Answer : [Re] Inquiry for the item from sie****

    Hi Dear,
    We provide 3-month warranty, pls kindly noted non-human damages.
    If faulty, pls feel free to contact us, we will help you to solve.
    Any doubt, pls feel free to contact us.

  • Question : Inquiry for the item from goo****Dec 19, 2018

    What is the room size this can cover? The description says "offered in 30, 50, 70m2". But I dont see any options for selecting.

    Answer : [Re] Inquiry for the item from goo****

    Hi Dear,
    "offered in 30, 50, 70m2" mean the dehumidification area of this dehumidifier is 0-70m2
    Hope can help you, any doubt, pls feel free to contact us.

Electric Mini Dehumidifier Fully Automatic Mildew Killer Quiet Room Reduce Air Humidity Dry
Electric Mini Dehumidifier Fully Automatic Mildew Killer Quiet Room Reduce Air Humidity Dry
Item Q&A
  • Question : Inquiry for the item from Jin****Jun 24, 2019

  • Question : Inquiry for the item from zep****Jun 04, 2019

  • Question : Inquiry related delivery from kni****Jun 01, 2019

    What stock u have for 500ml and 800ml?

    Answer : [Re] Inquiry related delivery from kni****

    Hi Dear,
    We have 500ml dehumidifier in stock, 800ml need to wait about 2 days.
    Any doubt, pls feel free to contact us.

  • Question : Inquiry for the item from cla****May 30, 2019

    Hi seller im curious will the dehumidefier be included with 3 pin sg plug?

    Answer : [Re] Inquiry for the item from cla****

    Hi Dear,
    The dehumidifier comes with extra 3 pin SG plug, if you need built in 3 pin SG plug, pls check this link or search 612052683 on Qoo10, 1.3L VEDAI and 2.0L VEDAI dehumidifier are the built in 3 pin SG plug.

    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=612052683

    Hope can help you.

    Any doubt, pls feel free to contact us.

    Question : [Re] Inquiry for the item from cla****

    Thanks, i will order this by today later

    Answer : [Re] Inquiry for the item from cla****

    Delivery will take how many day to arrive ?

    Question : [Re] Inquiry for the item from cla****

    Delivery will take how many day to arrive ?

    Answer : [Re] Inquiry for the item from cla****

    Hi Dear,
    About 4-5 days will receive.
    Any doubt, pls feel free to contact us.

  • Question : Inquiry for the item from cer****May 27, 2019

    Hi,

    When I select the item , there option on -add-on water pipe . What is this item ?

    Answer : [Re] Inquiry for the item from cer****

    Hi Dear,
    If connected the water pipe, the water will drain away through the water pipe, will not collect in the water tank, attached a picture for your reference.
    Hope can help you.
    Any doubt, pls feel free to contact us.

+View all Notice, FAQ, Q&A >>
Air Cooler Fan Mini USB Cooling Portable Air Conditioner Humidifier Purifier 3 Speed 7 Colors
Air Cooler Fan Mini USB Cooling Portable Air Conditioner Humidifier Purifier 3 Speed 7 Colors
Item Q&A
  • Question : Inquiry for the item from WTi****Jun 23, 2019

    Is this item come with free cooling towel?

    Answer : [Re] Inquiry for the item from WTi****

    Hi Dear,
    Yes, with 1 Cooling Towel
    Welcome to order~

  • Question : Inquiry for the item from shi****May 16, 2019

    Dear Seller,

    I would like to bulk purchase the product. Please contact me asap

    Answer : [Re] Inquiry for the item from shi****

    Hi Dear,
    Thanks for your interest in our product.
    This is our e-mail : yoyo@nison-cn.com, could please send your quantity ordered, and your target price to us.
    We do hope to cooperate with you sincerely.

  • Question : Inquiry for the item from jer****May 05, 2019

    Dear Vendor,
    Please advise if the new model comes with battery and ice pack?
    Regards

    Answer : [Re] Inquiry for the item from jer****

    Hi Dear,
    This item is not rechargeable, need to plug in and use, we provide 3 pin USB adapter.
    If order now, we can send a ice pack to you as a gift.
    Thanks

Electric Air Cooler Fan Purifier Humidifier 3 in 1 Portable Air Conditioner Strong Wind Fast Cooling
Electric Air Cooler Fan Purifier Humidifier 3 in 1 Portable Air Conditioner Strong Wind Fast Cooling
Item Q&A
  • Question : Inquiry for the item from klb****Jun 23, 2019

    Hello Seller,
    Type A- 加厚湿帘 and nano filter 用久后怎么清洗?还是需要更换?

    Answer : [Re] Inquiry for the item from klb****

    Hi Dear,
    Just need to wash it with water

  • Question : Inquiry for the item from cla****May 30, 2019

    Hi im interested to buy but may i know if the filter is washable or not?

    Answer : [Re] Inquiry for the item from cla****

    Hi Dear,
    Yes, the filter is washable, but need to wash gently.
    Hope can help you and welcome to order~

⚡CNY PROMO⚡Electric MINI Dehumidifier Fully Automatic Mildew Killer Dryer Portable Damp Air
⚡CNY PROMO⚡Electric MINI Dehumidifier Fully Automatic Mildew Killer Dryer Portable Damp Air
Item Q&A
  • Question : Inquiry related delivery from bel****Jun 19, 2019

    Hi could I check if the item would be arriving soon? The tracking status hasn’t changed and still shows that it’s been dispatched from the sorting centre since 13 June

    Answer : [Re] Inquiry related delivery from bel****

    Hi Dear,
    Because of customs clearance, there are some delay.
    Sorry for the inconvenience.

  • Question : Inquiry for the item from che****Apr 05, 2019

  • Question : Inquiry for the item from ama****Feb 27, 2019

    Hi why when click the pic cannot get the $10 coupon

    Answer : [Re] Inquiry for the item from ama****

    Hi Dear,
    S$10 coupon have out of date.
    Now, we provide S$15 coupon, pls see the attached picture, we have update the listing, just need to click the picture in our product listing, then can get S$15 coupon.
    Hope can help you.
    Any doubt, pls feel free to contact us.

    Question : [Re] Inquiry for the item from ama****

    Hi i have order many items from ur shop why do i still get charged a $8 plus shipping?

    Answer : [Re] Inquiry for the item from ama****

    Hi Dear,
    Because different item have different freight, and some item are shipped from China.
    As compensation, we will send a gift to you, like the attached picture shown, we sold S$5.59 on Qoo10.
    Sorry for the inconvenience.

  • Question : Inquiry for the item from ell****Dec 14, 2018

    Hi, what is the outcone now cos waited for more than a mth to get an answer?

    Answer : [Re] Inquiry for the item from ell****

    Hi Dear,
    Sorry for the late reply, because the technician haven't reply to us up to now.
    We will arrange refund payment of one dehumidifier to you. After you receive the refund, please order again.
    Sorry for the inconvenience.

  • Question : Inquiry for the item from Lyn****Dec 02, 2018

    Hi, do you have battery powered dehumidifier?

    Answer : [Re] Inquiry for the item from Lyn****

    Hi Dear,
    Sorry, we have not battery powered dehumidifier, but you can purchase 250ml mini Dehumidifier, it is wireless dehumidifier. The crystal are in dark green color when full of moisture, plug into the socket about 8-12 hours, when the crystals are in orange color, it is finished the recover and can work again. Please see the attached picture for reference.
    Hope can help you.
    Any doubt, pls feel free to contact us.

+View all Notice, FAQ, Q&A >>
Free SG Adapter LED Plant Grow Light Plant Lamp Indoor Plant 5 Dimmable Clip Desk Lamp 360° Flexible
Free SG Adapter LED Plant Grow Light Plant Lamp Indoor Plant 5 Dimmable Clip Desk Lamp 360° Flexible
Item Q&A
  • Question : Inquiry for the item from li_****Jun 16, 2019

    Hi, may I know the 3 head lamp is how many watts?
    Thanks

    Answer : [Re] Inquiry for the item from li_****

    Hi Dear,
    3 head-60LED-27W
    Any doubt, pls feel free to contact us.

    Question : [Re] Inquiry for the item from li_****

    Thanks!

    Answer : [Re] Inquiry for the item from li_****

    You're welcome

🎉Fathers Day Gift🎉 Electric Foot Massage Foldable Automatic Heat Foot Tub Massager Relieve Fatigue
🎉Fathers Day Gift🎉 Electric Foot Massage Foldable Automatic Heat Foot Tub Massager Relieve Fatigue
Item Q&A
  • Question : Inquiry for the item from tak****Jun 14, 2019

    Hi, may I know the water level is till how high?

    Answer : [Re] Inquiry for the item from tak****

    Hi Dear,
    You can add water according to your need, just need to note, do not add too much water and lead overfall, because there is a bubble function, if add too much, the water will outflow.
    Any doubt, pls feel free to contact us.

  • Question : Inquiry for the item from ceo****May 08, 2019

    My product seems not working, I press the remote control can not turn on, pls call me

    Answer : [Re] Inquiry for the item from ceo****

    Hi Dear,

    Do you have whatsapp
    maybe you sent the video to us for reference, i will check and teach you.
    +86 15917813389 (yoyo)

  • Question : Inquiry for the item from ceo****May 08, 2019

    I can’t turn on it , could u pls call me n teach?

    Answer : [Re] Inquiry for the item from ceo****

    Hi Dear,

    Do you have whatsapp
    maybe you sent the video to us for reference, i will check and teach you.
    +86 15917813389 (yoyo)

  • Question : Inquiry for the item from wan****Apr 25, 2019

    hi would like to check if i can use the machine to heat up some stones without adding water? my stones are quite small so would like to check will it affect the machine operation in anyway?

    Answer : [Re] Inquiry for the item from wan****

    Hi Dear,
    The machine cannot be used without water, pls kindly noted.
    Any doubt, pls feel free to contact us.

  • Question : Inquiry for the item from aro****Apr 24, 2019

    Hi can we put sea salt in the tub instead of the Chinese herbs

    Answer : [Re] Inquiry for the item from aro****

    Hi Dear,
    Sure, you can put sea salt in the tub to use.
    Any doubt,pls feel free to contact us.

+View all Notice, FAQ, Q&A >>
VAV Automatic Curling Wand Ceramic Hair Curler Professional Hair Curling Iron ⚡LOCAL SHIP⚡
VAV Automatic Curling Wand Ceramic Hair Curler Professional Hair Curling Iron ⚡LOCAL SHIP⚡
Item Q&A
  • Question : Inquiry for the item from cas****Jun 14, 2019

    Hi do you have in stock now? If I place order now, can I receive by fri or sat morning?

    Answer : [Re] Inquiry for the item from cas****

    Hi Dear,

    Sorry, today morning well checked the SG warehouse, out of stock now, that will be delivered on SG warehouse around June 20th.
    Now all the orders will be shipped from China, today order, delivery date around June 18th, pls kindly note, thanks

  • Question : Inquiry for the item from Ser****Jun 02, 2019

    This have heat function

    Answer : [Re] Inquiry for the item from Ser****

    Hi Dear,
    Yes, the heat function help to perm hair.
    Hope can help you.
    Any doubt, pls feel free to contact us.

  • Question : Inquiry for the item from kay****May 26, 2019

    Hi when will New stock come? I want to buy but I notice no stock , so sad :(

    Answer : [Re] Inquiry for the item from kay****

    Hi Dear,
    We have updated the stock, but the item is shipped from China, because the item in Singapore was out of stock.
    Welcome to order~

  • Question : Inquiry for the item from jer****May 26, 2019

    When are you going to restock?

    Answer : [Re] Inquiry for the item from jer****

    Hi Dear,
    We have updated the stock, but the item is shipped from China, because the item in Singapore was out of stock.
    Welcome to order~

  • Question : Inquiry for the item from cor****May 20, 2019

    May I know that option plus 1 SGD 18 mean one more same curler? thanks

    Answer : [Re] Inquiry for the item from cor****

    Hi Dear,
    Yes, add one more same curler +$18

    Question : [Re] Inquiry for the item from cor****

    I hb bought 2 but only received 1

    Answer : [Re] Inquiry for the item from cor****

    Hi Dear,
    We have arranged send out the another one, will receive within these 2 days.
    Sorry for the inconvenience.

+View all Notice, FAQ, Q&A >>
MINI POCKET UMBRELLA/Ultralight Portable UV Protection Mini Pocket Umbrella Outdoor Wind-Proof
MINI POCKET UMBRELLA/Ultralight Portable UV Protection Mini Pocket Umbrella Outdoor Wind-Proof
Item Q&A
  • Question : Inquiry for the item from 260****Jun 13, 2019

    Hi,
    What is the diameter of the umbrella?

    Answer : [Re] Inquiry for the item from 260****

    Hi Dear,

    The diameter around 20inch, 6K.
    The weight around 0.2KG

  • Question : Inquiry for the item from Jol****Feb 27, 2019

    Hi, what’s the weight of the umbrella? Thanks.

    Answer : [Re] Inquiry for the item from Jol****

    Hi Dear,
    The umbrella is about 0.2-0.3kg weight, portable.
    Any doubt, pls feel free to contact us.

★ Donut Air Purifier ★ Rechargeable Mini Odor Absorber Smell Eliminator Reactive Oxygen Sterilizer
★ Donut Air Purifier ★ Rechargeable Mini Odor Absorber Smell Eliminator Reactive Oxygen Sterilizer
Item Q&A
  • Question : Inquiry for the item from 4lc****Jun 13, 2019

⚡BIG PROMO⚡ Surround Sound ⚡Q7/Q9/WS-858 Wireless Bluetooth Karaoke Microphone USB KTV Speaker
⚡BIG PROMO⚡ Surround Sound ⚡Q7/Q9/WS-858 Wireless Bluetooth Karaoke Microphone USB KTV Speaker
Item Q&A
  • Question : Inquiry from man****May 19, 2019

    Hi, I purchased one mic last September but after few months only it was spoilt and did not use much also. Is there any chance to exchange or repair? Don't know whether it is in warranty period or not.
    Thanks.

    Answer : [Re] Inquiry from man****

    Hi Dear,
    Sorry for the inconvenience, the warranty was out of date, because the order was last September, or could you send a video to us and we ask whether it can be repaired.
    Thanks

    Question : [Re] Inquiry from man****

    What video should i send? The mic is not charging only and now switching on also.

    Answer : [Re] Inquiry from man****

    Hi Dear,
    Have you tried to change other power line to charge? When charged, is there a red light.

    Question : [Re] Inquiry from man****

    Yes have tried.. Not working

    Answer : [Re] Inquiry from man****

    When charging red light is on but after charging for 6hrs also its not switching on. Not working

    Question : [Re] Inquiry from man****

    Hi Dear,
    Maybe there's something wrong with the circuit board.

  • Question : Inquiry for the item from mit****Nov 23, 2018

    Hi, I received 2 sets of wire for each mic I ordered. However, I can't fix the small usb into the outputs of mic for charging. How do I charge my mic? Thank you!

    Answer : [Re] Inquiry for the item from mit****

    Hi Dear,
    Sorry, pls see the attached picture, do you mean the wire cannot fix the output like the picture shown.
    Look forward to your reply.

  • Question : Inquiry for the item from mic****Sep 28, 2018

    Hi, just to check when the Q9 will replenish stock again for colour purple? I intend to buy 2. Please let me know, thank you.

    Answer : [Re] Inquiry for the item from mic****

    Hi Dear,
    Q9 purple color have out of stock, how about Q9 Gold, this color now is in the promotion period, the price is lower than before or Q7, Q7 have purple color.
    Hope can help you.
    Any doubt, pls feel free to contact us.

    Question : [Re] Inquiry for the item from mic****

    Is Q7 can save song? Just to check the difference between Q7 & Q9?

    Answer : [Re] Inquiry for the item from mic****

    Hi Dear,
    Q9 is the updated version of Q7, tone quality better than Q7, both Q9 and Q7 can record song.
    Hope can help you.
    Any doubt, pls feel free to contact us.

  • Question : Inquiry for the item from es_****Sep 09, 2018

    Will there be new stock coming? When may I know

    Answer : [Re] Inquiry for the item from es_****

    Hi Dear,

    The new stock goods will be delivery to SG warehouse within 7days, but in china warehouse, it is stock, delivery date around 4 to 5 days after order, welcome to order, thanks

  • Question : Inquiry for the item from pap****Sep 01, 2018

    WS-858
    Hi, when 'll WS-858 restock again? Tks.

    Answer : [Re] Inquiry for the item from pap****

    Hi Dear,
    The WS-858 were out of stock in SG warehouse last week, we need to ship it from China, but the Q9 are in stock in SG warehouse, if order now, will receive within 1-2 days. We will ship some WS-858 to SG warehouse soon.
    Any doubt, pls feel free to contact us.

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⚡ Free Shipping ⚡ UV Vacuum Cleaner Handheld Portable HEPA Filter Dust Mites Killer
⚡ Free Shipping ⚡ UV Vacuum Cleaner Handheld Portable HEPA Filter Dust Mites Killer
Item Q&A
  • Question : Inquiry for the item from Joe****Jun 05, 2019

    Is this cordless?

    Answer : [Re] Inquiry for the item from Joe****

    Hi Dear,
    This is not cordless, and the power line is about 4-5m long

TOSING Q7/ Q7S 听籁2 Wireless Karaoke Microphone Bluetooth Speaker 2 in 1 Handheld Sing KTV Player
TOSING Q7/ Q7S 听籁2 Wireless Karaoke Microphone Bluetooth Speaker 2 in 1 Handheld Sing KTV Player
Item Q&A
  • Question : Inquiry for the item from ven****May 25, 2019

    Tosing 07s can connect 2 mic to one source is it ? How can it be done?

    Answer : [Re] Inquiry for the item from ven****

    Hi Dear,
    The item can connect 1 device at the same time

  • Question : Inquiry for the item from ahp****Apr 22, 2019