Q&A board

Q & A Lists
Item Question & Answer
[Samsung LTE]  Galaxy Tab A 10.1 2019 SM-T515 LTE+WIFI Brand New tablet Product
[Samsung LTE] Galaxy Tab A 10.1 2019 SM-T515 LTE+WIFI Brand New tablet Product
Item Q&A
  • Question : Inquiry for the item from fat****Oct 17, 2019

  • Question : Inquiry for the item from 212****Oct 17, 2019

    It support chinese language ?

    Answer : [Re] Inquiry for the item from 212****

    hello sir

    thank you for your order

    yes it supports chinese language

    thank you

    Question : [Re] Inquiry for the item from 212****

    Thanks.. So that meant I can set to Chinese language use

    Answer : [Re] Inquiry for the item from 212****

    hello sir

    yes the first screen when you turn it on , you can choose your laguage

    thank you

  • Question : Inquiry for the item from 212****Oct 17, 2019

    Can it select chinese language as well ?

    Answer : [Re] Inquiry for the item from 212****

    hello sir

    thank you for your order

    yes you can change the language to chinese

    thank you

  • Question : Inquiry for the item from csa****Oct 12, 2019

    Above indicate this model comes with 3GB ram. Is this correct ? I found SM-T515 from google that this model has only 2GB RAM. Which is correct ?

    Answer : [Re] Inquiry for the item from csa****

    hello sir

    it has 3GB RAM + 32GB ROM

    this product is released in korea

    and you can check spec on here website

    https://www.samsung.com/sec/tablets/galaxy-taba-t515n/SM-T515NZKHSKC/

    thank you

  • Question : Inquiry for the item from csa****Oct 12, 2019

    Some answer given indicate 1 month seller warranty. Does this means we need to send oversea to seller address for warranty repair ? Do we need to pay for the shipping charges ? Where to send to ?

    Answer : [Re] Inquiry for the item from csa****

    hello sir

    thank you for your inqury

    if there is a problem , we will send you pick-up service

    and no need to pay for it

    but we can't cover for customer's mistake

    thank you

+View all Notice, FAQ, Q&A >>
[Apple] SG Apple Warranty / Apple AirPods Gen 2 Wireless Bluetooth Earphones/ Genuine Apple
[Apple] SG Apple Warranty / Apple AirPods Gen 2 Wireless Bluetooth Earphones/ Genuine Apple
Item Q&A
  • Question : Inquiry related delivery from lan****Oct 16, 2019

    Dear Seller, i have purchased the airpods 2. Just to make sure that it will be shipped to China with the statement address. May i know the rough shipping period to receive the goods?

    Answer : [Re] Inquiry related delivery from lan****

    hello sir

    thank you for your order

    it will be shipped to China today

    and take 3~4 business days to door

    thank you

  • Question : Inquiry for the item from kin****Oct 15, 2019

  • Question : Inquiry for the item from eze****Oct 10, 2019

  • Question : Inquiry for the item from kin****Oct 09, 2019

    can android work?

    Answer : [Re] Inquiry for the item from kin****

    hello sir

    thank you for your inqury

    it is compitiable with android

    but a few function doesn't work

    thank you

  • Question : Inquiry related delivery from jer****Oct 08, 2019

    Ho, if buy now when can ship ?

    Answer : [Re] Inquiry related delivery from jer****

    hello sir

    it will be shipped out today when it's ordered by 4:30 pm

    thank you

+View all Notice, FAQ, Q&A >>
[SAMSUNG] Galaxy Watch Active Bluetooth 40mm / Smart Watch GPS Sports Band / Android / iOS
[SAMSUNG] Galaxy Watch Active Bluetooth 40mm / Smart Watch GPS Sports Band / Android / iOS
Item Q&A
  • Question : Inquiry for the item from bb_****Oct 14, 2019

  • Question : Inquiry for the item from she****Oct 13, 2019

    Any warranty? Export set? Can use for Samsung pay?

    Answer : [Re] Inquiry for the item from she****

    hello sir

    thank you for your inqury

    it has no warranty in Singapore but seller warranty for 1month

    it doesn't have a function of Samsung pay

    thank you

  • Question : Inquiry for the item from ray****Oct 08, 2019

  • Question : Inquiry for the item from bul****Oct 07, 2019

  • Question : Inquiry for the item from Goh****Oct 05, 2019

    Is it authentic?

    Answer : [Re] Inquiry for the item from Goh****

    hello sir

    yes it is 100% authentic by Samsung

    it is released in korea

    thank you

Samsung Galaxy Folder2 phone UNLOCKED mobile G160
Samsung Galaxy Folder2 phone UNLOCKED mobile G160
Item Q&A
  • Question : Inquiry for the item from maj****Oct 12, 2019

    Hi I’m interested in getting the black colour. When are you likely to get it? Thanks

    Answer : [Re] Inquiry for the item from maj****

    hello sir

    thank you for your inqury

    we just restockec black color

    you can order it now

    thank you

  • Question : Inquiry for the item from tri****Sep 07, 2019

    Hi, may I know when stock will be replenished?

    Answer : [Re] Inquiry for the item from tri****

    hello sir

    thank you for your inqury

    we've just restocked today

    you can order it now

    thank you

Beats by Dr. Dre POWERBEATS PRO wireless earphone BY APPLE / LOCAL warranty 100% Authentic
Beats by Dr. Dre POWERBEATS PRO wireless earphone BY APPLE / LOCAL warranty 100% Authentic
Item Q&A
  • Question : Inquiry for the item from cle****Sep 25, 2019

    Is the 1 year warranty provided by APPLE SG or APPLE KOREA?

    Answer : [Re] Inquiry for the item from cle****

    hello sir

    it has world warranty for 1 year

    thank you

    Question : [Re] Inquiry for the item from cle****

    Thank you!

    Answer : [Re] Inquiry for the item from cle****

    thank you for your inqury

LG V30 used smart phone Factory UNLOCKED mobile
LG V30 used smart phone Factory UNLOCKED mobile
Item Q&A
Samsung Galaxy Tablet Tab A 8.0 LTE+WIFI 32GB BRAND NEW
Samsung Galaxy Tablet Tab A 8.0 LTE+WIFI 32GB BRAND NEW
Item Q&A
  • Question : Inquiry for the item from tmr****Aug 28, 2019

    Hi. What is the model number ?

    Answer : [Re] Inquiry for the item from tmr****

    hello sir

    thank you your inqury

    it's SM-T385 model

    thank you

Samsung galaxy S10E 128GB BRAND NEW smart phone UNLOCKED mobile
Samsung galaxy S10E 128GB BRAND NEW smart phone UNLOCKED mobile
Item Q&A
  • Question : Inquiry for the item from aoa****Aug 21, 2019

    hi i have a question this is snapdragon 855 or exynos?

    Answer : [Re] Inquiry for the item from aoa****

    hello sir

    thank you for your inqury

    it has Qualcomm SDM855 Snapdragon 855 / Exynos 9820 (8 nm) - EMEA/LATAM

    for more information refer this page https://www.gsmarena.com/samsung_galaxy_s10e-9537.php

    thank you

    Question : [Re] Inquiry for the item from aoa****

    you mean you have both version?
    Then How can I buy snapdragon version
    I mean us or china model

    Answer : [Re] Inquiry for the item from aoa****

    hello sir

    our version is Exynos 9820

    you need to buy another version
    ( US or HongKong )

    thank you

Huawei media pad M3 8.0-inch BRAND NEW Tablet CPN-W09
Huawei media pad M3 8.0-inch BRAND NEW Tablet CPN-W09
Item Q&A
  • Question : Inquiry for the item from jun****Aug 20, 2019

    Hi Seller
    Thanks for the reply. You mentioned this is a LTE version but you put it in item description as CPN-W09. Can you plesse clarify what is the correct version and description of this item and Warranty policy? Thanks.

    Answer : [Re] Inquiry for the item from jun****

    hello sir

    please refer to this URL https://consumer.huawei.com/kr/tablets/mediapad-m3-lite/specs/

    this model is a LET+WIFI version

    you can use a SIM card for date

    this product is released in korea so it has no warranty in Singapore

    thank you

  • Question : Inquiry for the item from jun****Aug 20, 2019

    Hi
    Is this an LTE version? Can it be used to talk as a mobile phone and connect to the internet with SIM card?

    If this is not LTE can you please provide your link for LTE? Thanks.

    Answer : [Re] Inquiry for the item from jun****

    hello sir

    this model is a LET version

    you can use SIM card for data

    but it has no function of calling

    thank you

Samsung S10 5G 256GB BRAND NEW smart phone UNLOCKED mobile
Samsung S10 5G 256GB BRAND NEW smart phone UNLOCKED mobile
Item Q&A
  • Question : Inquiry for the item from jef****Aug 12, 2019

    Tks.
    Had checked UP System,also New product @ S$799.
    Will order soon.

    Answer : [Re] Inquiry for the item from jef****


    Thank you.
    I look forward to your order.

  • Question : Inquiry for the item from jef****Aug 11, 2019

    Why so Expensive. ???
    UP System selling S$799 also @ Qoo10 SG.

    How. ???

    Answer : [Re] Inquiry for the item from jef****

    Hi. This product is a new product price. Please order after price comparison.

LG G6 64GB 4GB RAM used smart phone Factory UNLOCKED mobile
LG G6 64GB 4GB RAM used smart phone Factory UNLOCKED mobile
Item Q&A
LG V40 used smart phone Factory UNLOCKED mobile
LG V40 used smart phone Factory UNLOCKED mobile
Item Q&A
  • Question : Inquiry for the item from 245****Jul 26, 2019

    Is this comes with box and original earbuds charger?

    Answer : [Re] Inquiry for the item from 245****

    hello sir

    yes. it is a brand new one

    earbuds and charger are included in box

    thank you