Q&A board

Q & A Lists
Item Question & Answer
Kakao Friends | Artsy creative and fanciful pouch | wristlet | birthday cards | cards | creative car
Kakao Friends | Artsy creative and fanciful pouch | wristlet | birthday cards | cards | creative car
Item Q&A
  • Question : Inquiry for the item from mel****Jun 16, 2019

  • Question : Inquiry for the item from bay****Jun 05, 2019

    is the keychain figurine, the handle part made of rubber? Is it big enough to put my wrist in?

    Answer : [Re] Inquiry for the item from bay****

    yes rubber, but not big enough to fit the wrist

  • Question : Inquiry related delivery from zin****May 26, 2019

  • Question : Inquiry for the item from 260****May 18, 2019

ONE DAY CRAZY PRICE Ulzzang Canvas Tote bags [New Launch]
ONE DAY CRAZY PRICE Ulzzang Canvas Tote bags [New Launch]
Item Q&A
  • Question : Inquiry for the item from van****Jun 15, 2019

    Hi seller,
    I’m interested in this 2 models: series 1-CAT (black) & series 4-Polka dots, will you be re-stocks again? Kindly inform me when u have stocks for both series, thanks.

    Answer : [Re] Inquiry for the item from van****

    Hi dear, sorry we won’t be restocking those, apologies

★SPECIAL PRICE★NEW LAUNCH★Pleated Bags★2019 must have★Valentines Day★Neispace inspired bags★
★SPECIAL PRICE★NEW LAUNCH★Pleated Bags★2019 must have★Valentines Day★Neispace inspired bags★
Item Q&A
  • Question : Inquiry for the item from msp****Jun 13, 2019

    Hi, would you be restocking the black pleated hand carry SMALL (27cm)?
    Thanks!

    Answer : [Re] Inquiry for the item from msp****

    Hi dear, we had searched through the inventory and found one last small black :) you may make purchase :)

    Question : [Re] Inquiry for the item from msp****

    Hi there’s no option for small, or is it sold out again? (:

    Answer : [Re] Inquiry for the item from msp****

    Hi dear, sorry, it’s sold out. Another customer has purchased the last piece yesterday, apologies!

  • Question : Inquiry related return and exchange from cha****May 08, 2019

    Hi I would like to make an exchange I purchase the jelly bag and receive it but would like to switch to the shoulder tote bag as attached to this message.

    Answer : [Re] Inquiry related return and exchange from cha****

    Hi dear, apologies, the type 2 sling bags are out of stocks :/

    Question : [Re] Inquiry related return and exchange from cha****

    Hi for all colours ? Then is there any way can I make a return for a refund cos I prefer a bag of a bigger size but with the sling ?

    Answer : [Re] Inquiry related return and exchange from cha****

    Hi yes dear, it’s currently out of stock for all colours. For return and refund, you may ship it back to us using Qxpress but the shipping fees ($4.50) will have to be borne by you, within 7 days :) kindly advise if you would wish to proceed with return and refund, and if so, we will provide you with the return address, thanks

    Question : [Re] Inquiry related return and exchange from cha****

    Hi, is there anyway to know when stocks will come in for the Type 2 cos I really like that one. With regards to the shipping, can I do shipping through Singpost ?

    Answer : [Re] Inquiry related return and exchange from cha****

    Or can I drop it off at that address provided ?

    Question : [Re] Inquiry related return and exchange from cha****

    Hi dear, right now we don’t have an estimate of when the sling bags will be restocked because we are still in the midst of considering. Yes, you may do shipping through SingPost or return to us in person:) let me know which method you would prefer , thanks !

    Answer : [Re] Inquiry related return and exchange from cha****

    Okay, is there anyway you can notify if there are stocks available ? I would prefer returning to you in person. Where and when would be more convenient for you ? I am free tmr (11 May) and next Monday (13 May).

    Question : [Re] Inquiry related return and exchange from cha****

    Hi dear, can you let me know your order number and I will pm you from there? Thanks :)

    Answer : [Re] Inquiry related return and exchange from cha****

    Hi sure my order number is SGP145718393

    Question : [Re] Inquiry related return and exchange from cha****

    Hi sure my order number is SGP145718393

  • Question : Inquiry for the item from ter****May 10, 2019

    Hi Seller,

    Could you advise the your new stock for the Black sling pleated bag?

    I m thinking of buying it for my little sister as a bd present which is may.

    Can this bag hold about 2-3kg of weight - she can use it for
    tuition lesson.

    Answer : [Re] Inquiry for the item from ter****

    Hi dear, we don’t have an estimate of when the bags will be restocked because we are still in the midst of this business decision. Would you like to pm us your email / contact number so that I can contact and inform you when we do restock ? Thanks :)

  • Question : Inquiry for the item from val****Apr 30, 2019

  • Question : Inquiry for the item from yum****Apr 26, 2019

+View all Notice, FAQ, Q&A >>
Many BT21 items
Many BT21 items
Item Q&A
  • Question : Inquiry for the item from lim****Jun 05, 2019

  • Question : Inquiry for the item from jul****May 11, 2019

  • Question : Inquiry for the item from apr****Apr 15, 2019

    Hi vendor, will there be a restock on the three tiers file for cooky?

    Answer : [Re] Inquiry for the item from apr****

    Hi dear, thanks for your interest. We may consider restocking it.

    Question : [Re] Inquiry for the item from apr****

    Roughly when? Cos i want to order 2 nos. and other 2 designs too.. (total 4 nos)

    Answer : [Re] Inquiry for the item from apr****

    Hmn we may consider in the near future, but maybe not too soon though

  • Question : Inquiry for the item from Spo****Apr 05, 2019

    Hi, will the tote bags be restocked? Thanks.

    Answer : [Re] Inquiry for the item from Spo****

    Hi dear, thanks for your interest but we won’t be restocking the tote bags, apologies

  • Question : Inquiry for the item from kat****Mar 31, 2019

    Hi,will it be restock for the rest of members for the magnet?

    Answer : [Re] Inquiry for the item from kat****

    Hi dear, thank you for your interest. However, apologies, we won’t be restocking the magnets.

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Line Friends ★brown★bags★laptop sleeves★travel pouch★accessories
Line Friends ★brown★bags★laptop sleeves★travel pouch★accessories
Item Q&A
  • Question : Inquiry for the item from pig****Jun 02, 2019

    Dear Seller,
    Would you be re-stocking for Luggage Tags? I would like to get the Piggy Brown Luggage Tag. Let me know, thank you very much!

    Answer : [Re] Inquiry for the item from pig****

    Hi dear, apologies we won’t be, thank you for your interest.

  • Question : Inquiry for the item from Dal****May 24, 2019

  • Question : Inquiry for the item from div****May 26, 2019

  • Question : Inquiry for the item from joe****May 25, 2019

    Hi will you be stocking up the jungle series plush dolls ?

    Answer : [Re] Inquiry for the item from joe****

    Hi dear, we may consider, thanks :)

  • Question : Inquiry for the item from 245****May 24, 2019

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‎★NEW★ Nordic-style Kitchenware | Aprons | Bowls | Plates | glassware | Chopsticks | Gloves | Vase
‎★NEW★ Nordic-style Kitchenware | Aprons | Bowls | Plates | glassware | Chopsticks | Gloves | Vase
Item Q&A
  • Question : Inquiry for the item from hui****May 26, 2019

    When will you have stock for the heat resistant glass container?

    Answer : [Re] Inquiry for the item from hui****

    Hi dear, apologies, we won’t be restocking the glass containers :/

  • Question : Inquiry for the item from ara****May 08, 2019

    Are u restocking the sheep toothpick holder?

    Answer : [Re] Inquiry for the item from ara****

    Hi dear, apologies, we won’t be

  • Question : Inquiry for the item from sab****May 05, 2019

  • Question : Inquiry for the item from jov****Apr 11, 2019

    Hi seller

    For the glass container , will u restock sweets/ good things/ delicious?

    Answer : [Re] Inquiry for the item from jov****

    Hi dear, thanks for your interest. We may be restocking Sweet, thank you :)

  • Question : Inquiry for the item from jov****Apr 11, 2019

    Hi seller
    Will u restock gourmet stripes series ?

    Answer : [Re] Inquiry for the item from jov****

    Hi dear, we wont be restocking the stripes series, but you may consider the new dark green gourmet cooking collection :)

+View all Notice, FAQ, Q&A >>
Thai Cambridge Satchels | Colourful Sling bags | Merimies
Thai Cambridge Satchels | Colourful Sling bags | Merimies
Item Q&A
😍Handmade good quality cartoon plush hairties😍 MANY DESIGNS!
😍Handmade good quality cartoon plush hairties😍 MANY DESIGNS!
Item Q&A
  • Question : Inquiry for the item from chi****May 15, 2019

    Hi, when will receive after ordering? It states after 21 Dec?

    Answer : [Re] Inquiry for the item from chi****

    Hi sorry that was last year’s notice. Normal mail will take about 5 working days up to 2 weeks, depending on singpost schedule. Qxpress will take 2-3 working days :)

  • Question : Inquiry for the item from whi****Dec 22, 2018

    Measurement is the hello kitty and my Melody?

    Answer : [Re] Inquiry for the item from whi****

    Hi My Melody is about 8cm long(from ear to ear) and 4cm in height. Hello kitty is about 5.5cm long and 4.5cm in height :)

Good quality BT21 canvas tote bags
Good quality BT21 canvas tote bags
Item Q&A
  • Question : Inquiry related delivery from sky****May 01, 2019

    Can i request to send by normal or registered singpost please?

    Answer : [Re] Inquiry related delivery from sky****

    Hi dear, may I know which design you would like ? As some are out of stock:)

    Question : [Re] Inquiry related delivery from sky****

    Any restock for RJ? 😬

    Answer : [Re] Inquiry related delivery from sky****

    Sorry, we won’t be restocking :/

LINE FRIENDS Silicon sleeve ice tumblers
LINE FRIENDS Silicon sleeve ice tumblers
Item Q&A
  • Question : Inquiry for the item from pin****Mar 12, 2019

    Dear Seller,

    Are the tumblers made of glass?

    Answer : [Re] Inquiry for the item from pin****

    Hi dear, the tumblers are made of hard plastic :)

    Question : [Re] Inquiry for the item from pin****

    Thank you for the prompt reply.

    Answer : [Re] Inquiry for the item from pin****

    No problem!

LINE Jungle Brown Phone Grip toks
LINE Jungle Brown Phone Grip toks
Item Q&A
  • Question : Inquiry related delivery from zin****Feb 04, 2019

LINE characters invisible socks
LINE characters invisible socks
Item Q&A
  • Question : Inquiry for the item from bay****Feb 02, 2019

    When will you restock the yellow Sally socks?

    Answer : [Re] Inquiry for the item from bay****

    Hi dear, thanks for your interest! However, apologies, we won’t be restocking the Sally socks. Maybe you could consider Brown / Cony instead, so sorry

Stella Lou and Duffy backpacks
Stella Lou and Duffy backpacks
Item Q&A
  • Question : Inquiry related delivery from Val****Jan 31, 2019

    Hi can I ask if I were to buy now when can u guys ship out the order ?

    Answer : [Re] Inquiry related delivery from Val****

    Hi dear, thanks for the interest :) we can ship them tomorrow, so they can reach you latest by Monday :)

Official BT21 key rings
Official BT21 key rings
Item Q&A
  • Question : Inquiry for the item from but****Jan 19, 2019

    Hi, is this authentic? Would like to purchase as a gift to a friend.

    Answer : [Re] Inquiry for the item from but****

    Hi yes, rest assured that these are authentic. They have the LINE friends holographic stickers and are bought from line friends official store :)