Q&A board

Q & A Lists
Item Question & Answer
【Home Factor】TV Cabinet/Side table/Coffee Table/TV Console/TV Rack/TV stand console/Furniture
【Home Factor】TV Cabinet/Side table/Coffee Table/TV Console/TV Rack/TV stand console/Furniture
Item Q&A
  • Question : Inquiry for the item from Nic****Oct 14, 2019

  • Question : Inquiry for the item from ros****Oct 05, 2019

  • Question : Inquiry related delivery from pin****Oct 04, 2019

    Hi Seller, do u still have stock for Type A F15S brown 120cm? If i order on Friday 4 oct , when will it delivery to me? Can i choose to delivery on Sat morning from 9 to 6pm?

    Answer : [Re] Inquiry related delivery from pin****

    Hi, order will be ship within 3 to 10 days and the office will contact you one day in advance for the delivery timing. Thanks.

  • Question : Inquiry for the item from Cla****Oct 01, 2019

    Hi seller do u still have stock for the typeC f29 dark brown with length 140cm?

    Answer : [Re] Inquiry for the item from Cla****

    hi , morning
    item name ?

    Question : [Re] Inquiry for the item from Cla****

    Hi morning, type c f29..I looking for this item 140cm.May I check stock still available? Tks

    Answer : [Re] Inquiry for the item from Cla****

    Hi morning, type c f29..I looking for this item 140cm.May I check stock still available? Tks

    Question : [Re] Inquiry for the item from Cla****

    This one

    Answer : [Re] Inquiry for the item from Cla****

    I want dark brown 140cm

    Question : [Re] Inquiry for the item from Cla****

    ???

    Answer : [Re] Inquiry for the item from Cla****

    Hi, this model's new shipment will come at the end of Oct. When the new shipment come, we will update the stock list. Thanks! And very sorry for the inconvenience.

    Question : [Re] Inquiry for the item from Cla****

    Hi the items new shipment will come with the same design same color and same pice too? If yes then I will waiting for it;))Thank you

    Answer : [Re] Inquiry for the item from Cla****

    Yup. The new shipment comes will be the same design, color, and price. Thanks!

    Question : [Re] Inquiry for the item from Cla****

    Great;)

    Answer : [Re] Inquiry for the item from Cla****

    Thanks! And very sorry for the inconvenience.

  • Question : Inquiry related delivery from bou****Sep 29, 2019

    Can I make payment and request the shipping to be on the 11th Oct?

    Answer : [Re] Inquiry related delivery from bou****

    Hi, can. Please write down at memo, you need shipping on the 11th of Oct. Thanks!

+View all Notice, FAQ, Q&A >>
NEW ARRIVALS! Luri SOFA★Sofa★Stool★Couch★Bed★Furniture★Living room sofa★Premium★Comofrta
NEW ARRIVALS! Luri SOFA★Sofa★Stool★Couch★Bed★Furniture★Living room sofa★Premium★Comofrta
Item Q&A
  • Question : Inquiry for the item from 242****Oct 14, 2019

    hi what's the material for sofa 800?

    Answer : [Re] Inquiry for the item from 242****

    is it faux leather? wooden internal frame? foam cushion or?

  • Question : Inquiry for the item from vir****Oct 13, 2019

    Which dark colored 2-seater sofa in hand stock you have plz?

    Answer : [Re] Inquiry for the item from vir****

    hi,out of stock now .new shiphment will wait 10-14 day .you can place first .thanks

  • Question : Inquiry for the item from kar****Oct 12, 2019

    Sofa 8040 can remove cover for wash

    Answer : [Re] Inquiry for the item from kar****

    Hi, this model can't remove cover for wash. Thanks!

  • Question : Inquiry from brc****Oct 12, 2019

    Hi, do u help to dispose my old furniture? Any charges?

    Answer : [Re] Inquiry from brc****

    Hi, dispose of old furniture is not in our services. Because we didn't place for dispose. Thanks! And very sorry for the incovenience.

  • Question : Inquiry for the item from ang****Oct 12, 2019

+View all Notice, FAQ, Q&A >>
Hanging Chair/ Swing Chair/Chair/ Wholesales Chair /BEST PRICE GUARANTEED / INCLUDES FREE DELIVERY!
Hanging Chair/ Swing Chair/Chair/ Wholesales Chair /BEST PRICE GUARANTEED / INCLUDES FREE DELIVERY!
Item Q&A
  • Question : Inquiry for the item from the****Oct 14, 2019

  • Question : Inquiry related delivery from rja****Oct 06, 2019

    Can I choose the shopping date ?

    Answer : [Re] Inquiry related delivery from rja****

    Hi, Can I know you want which model?

    Question : [Re] Inquiry related delivery from rja****

    New 619

    Answer : [Re] Inquiry related delivery from rja****

    Hi, you can choose which shipping date. You need to write down on the memo to us. And the delivery timing is based on our delivery schedule. And the office will contact you one day in advance for the delivery timing.
    Very sorry to inform you that, this Monday(7th of Oct) and Thursday (10th of Oct) delivery schedule full.

    Thanks! And very sorry for the inconvenience.

  • Question : Inquiry related delivery from pol****Sep 26, 2019

    Hi, if I need the item to be deliver by tomorrow is that possible? So sorry for the urgent request. Thank you.

    Answer : [Re] Inquiry related delivery from pol****

    Hi, office will contact you inform the delivery timing. Thanks!

  • Question : Inquiry for the item from chr****Sep 14, 2019

    S333 white with blue cushion. When will it restock?

    Answer : [Re] Inquiry for the item from chr****

    Hi,

    the new shipment will come the end of Sep.
    When shipment comes, we will update the stock list.

    Thanks! And very sorry for the inconvenience.

    Question : [Re] Inquiry for the item from chr****

    Can u help me reserve on white colored S333 with blue cushion once it arrives?

    Also, can I know what is the base diameter of the S333 chair?

    Answer : [Re] Inquiry for the item from chr****

    Can u help me reserve on white colored S333 with blue cushion once it arrives?

    Also, can I know what is the base diameter of the S333 chair?

    Question : [Re] Inquiry for the item from chr****

    Hi,

    the new shipment will come the end of Sep.
    When shipment comes, we will update the stock list.
    On Qoo10 SWing Chair listing inside got all detail pic and diameter .


    Thanks! And very sorry for the inconvenience

  • Question : Inquiry for the item from the****Sep 01, 2019

+View all Notice, FAQ, Q&A >>
sofabed / sofa bed / sofa /bed / free installation/ comfortable /Puerile/ BEST PRICE GUARANTEED
sofabed / sofa bed / sofa /bed / free installation/ comfortable /Puerile/ BEST PRICE GUARANTEED
Item Q&A
  • Question : Inquiry for the item from luq****Oct 14, 2019

    Hi, for the type A Black color, is the stitching black or white color? Thank you.

    Answer : [Re] Inquiry for the item from luq****

    hi, the stitching white .thanks

  • Question : Inquiry for the item from des****Sep 30, 2019

  • Question : Inquiry for the item from Car****Sep 28, 2019

    Hi Seller, can the Type H sofa’s armrest be able to be removable to change to either left or right? Izit the similar to type F?

    Answer : [Re] Inquiry for the item from Car****

    Hi, the type H sofa armrest can removable. Thanks!

  • Question : Inquiry for the item from Kel****Aug 28, 2019

    Hi type F do you have it in grey ? Is the fabric removable to wash ? Tks

    Answer : [Re] Inquiry for the item from Kel****

    Hi,
    The grey color is out of stock now.
    And the fabric is can't remover.
    If you want to can remover, you can special order. But need topup $30.

    Thanks!

    Question : [Re] Inquiry for the item from Kel****

    Grey one when is stock coming in ? Also fabric can order extra set ? How much ? Tks

    Answer : [Re] Inquiry for the item from Kel****

    hi, morning
    new shipment estimate will come next month 18/9/2019.
    On Qoo10 we* not sale* sofabed can remove cover .
    if you want order can remove cover , need special order with office and wait 1 month shiphment . give 50% deposit first .
    thanks.

  • Question : Inquiry from yen****Aug 17, 2019

+View all Notice, FAQ, Q&A >>
(Home Factor) Foam / Spring Mattress (6 8 and 10 Inches) Single / Super Single / Queen / Kings Size
(Home Factor) Foam / Spring Mattress (6 8 and 10 Inches) Single / Super Single / Queen / Kings Size
Item Q&A
  • Question : Inquiry related delivery from eli****Oct 13, 2019

    If I order today, when can you help to arrange delivery? (queen mattress with bed frame)

    Answer : [Re] Inquiry related delivery from eli****

    We're very sorry for the inconvenient caused. Due to the busy schedule for this short period. The office will call you ASAP within 3-7 days to update the delivery timing and date. Your patience is highly appreciated. Thanks!

  • Question : Inquiry related delivery from 240****Sep 18, 2019

    type d eurotop 10 inch... can you deliver by Friday?

    Answer : [Re] Inquiry related delivery from 240****

    Hi,

    can I know you want which size?

    Because queen and king out of stock now.

    Thanks! And very sorry for the inconvenience.

  • Question : Inquiry related delivery from ong****Sep 18, 2019

    Dear seller, I had placed the order for the eurotop King size bed on the 16th Sept and Ive texted you via qoo10 to check with you when you will be sending out the bed.
    Will you please advise on the delivery?

    Answer : [Re] Inquiry related delivery from ong****

    hi ,please give us order number .thanks

    Question : [Re] Inquiry related delivery from ong****

    Hi thanks for ur prompt response. My Order no. 304109031

    Answer : [Re] Inquiry related delivery from ong****

    Hi, the 28th of Sept is estimated shipping date.

    We will arrange delivery ASAP.

    Thanks! And very sorry for the inconvenience.

  • Question : Inquiry for the item from sit****Jul 02, 2019

    Hi, (MAS)Type D Eurotop Mattress - is it bonell spring or pocketed spring? Is it in stock now?

    Answer : [Re] Inquiry for the item from sit****

    Is bonnell spring. And you want which size?

  • Question : Inquiry for the item from ros****Jun 14, 2019

    Hi
    What is the difference between type d or E eurotop?
    Is there any spring?

    Answer : [Re] Inquiry for the item from ros****

    Hi, the type D and type E are the same material. But the type E is out of stock already. Thanks~

+View all Notice, FAQ, Q&A >>
(MAS) Eurotop Mattress 10 Inches Single / Super Single / Queen / Kings Size Sale! Mattress+Bedframe
(MAS) Eurotop Mattress 10 Inches Single / Super Single / Queen / Kings Size Sale! Mattress+Bedframe
Item Q&A
  • Question : Inquiry for the item from mcg****Oct 12, 2019

  • Question : Inquiry related delivery from 242****Oct 09, 2019

    Hi i have placed an order for a King size mattress cum bedframe and have requested for a Specific Delivery Date but have not heard from you yet. What is your Tel no and Email to contact? Also is the Mattress FIRM or SOFT? thank you

    Answer : [Re] Inquiry related delivery from 242****

    Hi, we received your order.
    We try to arrange delivery on the 18th of Oct to you. And the office will be contact you one day in advance for the delivery timing.
    The firmness is between 5-6. Thanks!

  • Question : 来自315****会员的商品咨询。Oct 04, 2019

    Sorry can I have it on 31 October?And can you give me your number or your address?

    Answer : [Re] 来自315****会员的商品咨询。

    Hi, if you place order now. we will arrange delivery on 31th of Oct to you. And the office will contact you one day in advance for the delivery timing. Our office contact number is +65 6250 2358 and our office address is Blk 2 Tao Payoh Industrial Park #01-1395 (S)319054. Thanks! And very sorry for the inconvenience.

  • Question : 来自315****会员的商品咨询。Oct 04, 2019

    I need 3 set of your queen size beds, I want it to be delivered on first of November, can I?

    Answer : [Re] 来自315****会员的商品咨询。

    Hi, if you place order now. we will arrange delivery on 31th of Oct to you. And the office will contact you one day in advance for the delivery timing. Our office contact number is +65 6250 2358 and our office address is Blk 2 Tao Payoh Industrial Park #01-1395 (S)319054. Thanks! And very sorry for the inconvenience.

  • Question : Inquiry for the item from aab****Sep 29, 2019

    Hi, please advise if this mattress is Orthopaedic mattress. What is the firmness level? Is this a pocket spring mattress?
    Mattress Model : (MAS)Type D Eurotop Mattress
    Size and Thickness : 10 Inch Single Mattress

    Answer : [Re] Inquiry for the item from aab****

    Hi, the firmness level is between 5-6. And the sping is normal spring. Thanks!

    Question : [Re] Inquiry for the item from aab****

    Is the Mattress Model : (MAS)Type D Eurotop refers to orthopaedic mattress?

    Answer : [Re] Inquiry for the item from aab****

    This just a normal mattress, not what you said the orthopaedic mattress. Thanks!

+View all Notice, FAQ, Q&A >>
ESport Champion GAMING CHAIRS * ERGONOMIC Design * Extra Padding * Free Assembly
ESport Champion GAMING CHAIRS * ERGONOMIC Design * Extra Padding * Free Assembly
Item Q&A
  • Question : Inquiry for the item from sun****Oct 12, 2019

  • Question : Inquiry related delivery from juo****Sep 26, 2019

    Hi,

    I just notice you put deliver on 6th Oct? It is 2 weeks from now.
    As your page mentioned 3-4 business days, the latest should be on 3rd Oct not 6th Oct.
    I urgently needs it, could you kindly deliver by next week.

    Answer : [Re] Inquiry related delivery from juo****

    Hi, 6th of Sep is Qoo10 system automatic update. And the office will contact you one day in advance for the delivery timing. Thanks!

  • Question : Inquiry for the item from Jos****Sep 04, 2019

    Hi,

    I need rubber stopper instead of wheels , can that be done >?

    Answer : [Re] Inquiry for the item from Jos****

    Can!

    Thanks!

  • Question : Inquiry related delivery from cha****Aug 25, 2019

    Hello, can I self collect the chair from your store after placing the order? Thank you

    Answer : [Re] Inquiry related delivery from cha****

    Can.

    Thanks!

  • Question : Inquiry for the item from fab****Jul 24, 2019

    hi when type b all black in?i nid asap cos my chair break soon.. ty

    Answer : [Re] Inquiry for the item from fab****

    Hi, very sorry to inform you. All black color out of stock now. The new shipment will come after about 1 month. Black with white, black with red, black with gold and black with blue stock is available now. Thanks~ And very sorry for the inconvenience.

    Question : [Re] Inquiry for the item from fab****

    ok.once the all black come,pls kindly inform me,i wish to order 1.type b model.thks

    Answer : [Re] Inquiry for the item from fab****

    Noted

+View all Notice, FAQ, Q&A >>
BeanBag Sofa Premium Quality Bean Bag Chair Cosy Soft Cushioning Bedding / Floor Chair/ Sofa /Bed
BeanBag Sofa Premium Quality Bean Bag Chair Cosy Soft Cushioning Bedding / Floor Chair/ Sofa /Bed
Item Q&A
  • Question : Inquiry related delivery from tan****Oct 11, 2019

Quality Dining Chair/ Home Furniture / Wholesales Chair / Study Chair / Rocking Chair / BEST PRICE
Quality Dining Chair/ Home Furniture / Wholesales Chair / Study Chair / Rocking Chair / BEST PRICE
Item Q&A
  • Question : Inquiry for the item from kar****Oct 09, 2019

    Hi, am i able to go to your warehouse to try the chairs. Like to try for comfort and suitability. If possible, please advise address and opening hours

    Answer : [Re] Inquiry for the item from kar****

    Hi, very sorry to inform you. We here just a warehouse, don't have any showhouse. Thanks! And very sorry for the inconvenience.

  • Question : Inquiry related delivery from alo****Oct 02, 2019

    Hi, made payment yesterday 1st oct 8+pm, possible to deliver tmr 3rd oct? as status is still under "shipping requested". need to arrange for someone to be home to collect. cheers

    Answer : [Re] Inquiry related delivery from alo****

    Hi, order will be ship within 3 to 10 days and the office will contact you one day in advance for the delivery timing. Thanks.

  • Question : Inquiry related delivery from Sle****Sep 25, 2019

    Hi. can we do self pick up? thanks

    Answer : [Re] Inquiry related delivery from Sle****

    Hi, can pick up yourself. But the shipping fee is not refundable. Thanks!

  • Question : Inquiry for the item from cle****Sep 06, 2019

    Hi may I check will you let me know the exact day and delivery time so that I can take leave and be at home?

    Answer : [Re] Inquiry for the item from cle****

    Hi,

    You can choose which day to ship, but the delivery time is based on our delivery schedule.

    Thank you!

  • Question : Inquiry for the item from est****Aug 13, 2019

+View all Notice, FAQ, Q&A >>
Quality Office Chair/ Home Furniture / Wholesales Chair / BEST PRICE GUARANTEED /
Quality Office Chair/ Home Furniture / Wholesales Chair / BEST PRICE GUARANTEED /
Item Q&A
  • Question : Inquiry related delivery from gue****Oct 09, 2019

  • Question : Inquiry for the item from chi****Sep 27, 2019

  • Question : Inquiry related delivery from mab****Sep 22, 2019

    Hello for the QXI-12, it says group buy. If i order it today (sunday), when will i be able to receive it?

    Thanks!

    Answer : [Re] Inquiry related delivery from mab****

    Hi, order will be ship within 3 to 10 days and the office will contact you one day in advance for the delivery timing. Thanks.

  • Question : Inquiry for the item from kel****Sep 20, 2019

  • Question : Inquiry for the item from tqs****Sep 20, 2019

    What is the difference between 882 Black frame & QXI-47?
    Both come with metal legs?

    Answer : [Re] Inquiry for the item from tqs****

    Hi,

    both design different.
    And QXI-47 leg is a nylon leg, and its model can change to the metal leg ($15).

    The 882 leg is the metal leg.

    Thanks.

+View all Notice, FAQ, Q&A >>
Study table/ Home Furniture / Desk / table/BEST PRICE GUARANTEED / INCLUDES FREE DELIVERY!
Study table/ Home Furniture / Desk / table/BEST PRICE GUARANTEED / INCLUDES FREE DELIVERY!
Item Q&A
  • Question : Inquiry for the item from jaz****Oct 09, 2019

  • Question : Inquiry for the item from 236****Sep 17, 2019

  • Question : Inquiry related delivery from sie****Sep 08, 2019

  • Question : Inquiry for the item from xue****Aug 23, 2019

  • Question : Inquiry related delivery from kyu****Jul 29, 2019

    Will have any extra charge for weekend delivery?

    Answer : [Re] Inquiry related delivery from kyu****

    No extra charge. But pls write down at memo, you want weekend. And office will contact you one in advance for the delivery timing. Thanks~

    Question : [Re] Inquiry related delivery from kyu****

    Thanks!

    Answer : [Re] Inquiry related delivery from kyu****

    Wlc~

    Question : [Re] Inquiry related delivery from kyu****

    Hi can i check with you, Ada Study Table (with shelf) White when will be restock?

    Answer : [Re] Inquiry related delivery from kyu****

    Hi,

    The new shipment coming already. Later we will update the stock list.

    Thanks.

+View all Notice, FAQ, Q&A >>
Home Factor/Furniture 2018 NEW /3 Seater Sofa With Stool/Living room sofa/Comfortable Sofa/BEST PRIC
Home Factor/Furniture 2018 NEW /3 Seater Sofa With Stool/Living room sofa/Comfortable Sofa/BEST PRIC
Item Q&A
  • Question : Inquiry for the item from YEO****Oct 07, 2019

    hi, blue 1.8m sofa, order today can deliver 18/10 friday?

    Answer : [Re] Inquiry for the item from YEO****

    is to Sembawang walk

    Question : [Re] Inquiry for the item from YEO****

    Hi, just now you had call office asking the delivery date. Please write down at the memo. We will try it, and the office will contact you one day in advance for the delivery timing. Thanks!

  • Question : Inquiry for the item from Joy****Jun 29, 2019

    Can the cushions cover be remove to wash??

    Answer : [Re] Inquiry for the item from Joy****

    Hi, this type of sofa cover can't remove. Thanks~ And very sorry for the inconvenience.

  • Question : Inquiry for the item from ang****Mar 17, 2019

    Possible to ship to the Philippines?

    Answer : [Re] Inquiry for the item from ang****

    Hi, we do not provide oversea services. Thanks

  • Question : Inquiry from oly****Feb 26, 2019

    How come I. Annt apply the discount coupon.. I want to get one of the sofa

    Answer : [Re] Inquiry from oly****

    Hi, some of the listing are not allow to use the shop coupon. Thanks

  • Question : Inquiry for the item from YEO****Dec 05, 2018

    hi,

    2 or 3 seater also comes with ottoman?

    all solid wood including the legs?

    leg base has rubber stopper?

    is it water repellant fabric? what material the cushion?

    Answer : [Re] Inquiry for the item from YEO****

    Hi, can we know which model are you asking for?

+View all Notice, FAQ, Q&A >>
BeanBag Sofa Premium Quality Bean Bag Chair Cosy Soft Cushioning Bedding / Floor Chair/ Sofa /Bed
BeanBag Sofa Premium Quality Bean Bag Chair Cosy Soft Cushioning Bedding / Floor Chair/ Sofa /Bed
Item Q&A
  • Question : Inquiry for the item from hit****Oct 07, 2019

    Does it comes with filling ?

    Answer : [Re] Inquiry for the item from hit****

    Hi, will give extra bean in the bean bag. Thanks!

  • Question : Inquiry for the item from kwa****Sep 11, 2019

    Is the bean inside included?

    Answer : [Re] Inquiry for the item from kwa****

    Hi,
    The bean bag is included bean.
    Thanks.

  • Question : Inquiry from aji****Aug 27, 2019

  • Question : Inquiry for the item from Pea****Aug 09, 2019

  • Question : Inquiry for the item from Can****Jul 30, 2019

    Hi when is red for type A coming back in stock?

    Answer : [Re] Inquiry for the item from Can****

    Can I know which size you want? Thanks~

+View all Notice, FAQ, Q&A >>
sofabed / sofa bed / sofa /bed / free installation/ comfortable /Puerile/ BEST PRICE GUARANTEED
sofabed / sofa bed / sofa /bed / free installation/ comfortable /Puerile/ BEST PRICE GUARANTEED
Item Q&A
  • Question : Inquiry for the item from 243****Oct 04, 2019

    hi.. only fabric? do you have leather one?

    Answer : [Re] Inquiry for the item from 243****

    Hi, this design we only sell fabric.

    We also sell other design,

    https://www.qoo10.sg/item/ON-PROMOTION-NOW-SOFABED-SOFA-BED-SOFA-BED-FREE-INSTALLATION-COMFORTABLE-PUERILE/464659103

    Thanks!

  • Question : Inquiry for the item from oLd****Sep 17, 2019

    Hi, do you sell the side board? How much? Also how much for a single sit?
    Thanks.

    Answer : [Re] Inquiry for the item from oLd****

    Hi,

    We are a set of sold.

    Thanks!

    Question : [Re] Inquiry for the item from oLd****

    Can't you sell a extra side to attach to the other side?

    Answer : [Re] Inquiry for the item from oLd****

    Hi,
    I need to confirm with you, you want to buy one set both side boards sofa?

    Question : [Re] Inquiry for the item from oLd****

    Hi, I am considering, yes, both side boards sofa with the extra footstool. also wish to know can the cover be remove for washing?

    Answer : [Re] Inquiry for the item from oLd****

    Hi,

    If you want both side boards, need topup $60.

    And the current stock, all can't remover. If you want, we can order for you. But need waiting one month and need topup $30.

    If you want order, please whatsapp +65 6250 2358.

    Thanks!

  • Question : Inquiry related delivery from wil****Jul 23, 2019

    Hi, if I order now when will be the delivery?

    Answer : [Re] Inquiry related delivery from wil****

    Which color you want?

    Question : [Re] Inquiry related delivery from wil****

    Grey

    Answer : [Re] Inquiry related delivery from wil****

    Within 3-10 days. Thanks~

  • Question : Inquiry related delivery from sil****Jul 22, 2019

    Hi, can my order be delivered by Sunday, July 28?

    Answer : [Re] Inquiry related delivery from sil****

    Can it be delivered by Sunday if I order it today, July 22?

    Question : [Re] Inquiry related delivery from sil****

    We will try it. Office will contact you one day in advance for the delivery timing. Thanks~

  • Question : Inquiry for the item from sop****Jul 05, 2019

    Got stock for the PVC?

    Answer : [Re] Inquiry for the item from sop****

    Hi, this type of sofa is fabric. Thanks~ And very sorry for the inconvenience.

+View all Notice, FAQ, Q&A >>
sofabed / sofa bed / sofa /bed / free installation/ comfortable /Puerile/ BEST PRICE GUARANTEED
sofabed / sofa bed / sofa /bed / free installation/ comfortable /Puerile/ BEST PRICE GUARANTEED
Item Q&A
  • Question : Inquiry from des****Oct 04, 2019

    Hi, I’m calling to check if you have ready stocks available as stated as i would like to buy one and according to your previous orders, how Long does it usually take for item to reach buyer’s place?

    Answer : [Re] Inquiry from des****

    Hi, order will be ship within 3 to 10 days and the office will contact you one day in advance for the delivery timing. Thanks.

  • Question : Inquiry for the item from lov****Aug 19, 2019

    Any more new stock coming in. Keen 2 sets.

    Answer : [Re] Inquiry for the item from lov****

    Hi,

    the new shipment will come the end of Aug.

    When the shipment comes, we will update the stock list.

    Thanks! And very sorry for the inconvenience.

  • Question : Inquiry related delivery from 234****Jul 04, 2019

    when will my order deliver ?

    Answer : [Re] Inquiry related delivery from 234****

    Hi, we are sorry to informed that due to busy schedule for delivery. All order will take 7-10 working days. The office will contact you one day in advance to informed delivery timing. We're apologies for the inconvenient cause!

  • Question : Inquiry related delivery from Kai****Jun 25, 2019

    Hi,
    If I order today on 25 jun, will u deliver in the same week ?
    Will your delivery people call before coming ?

    Answer : [Re] Inquiry related delivery from Kai****

    Hi we are sorry to informed that due to busy schedule for delivery, all order will take 7-10 working days. Office will call one day in advance to informed delivery timing. We’re apologies for the inconvenient cause!

    Question : [Re] Inquiry related delivery from Kai****

    No problem. Normally would there be delivery on Fri or Sat? I just need to estimate roughly when it would take to reach.

    Answer : [Re] Inquiry related delivery from Kai****

    Anyway I have submitted my order earlier at 12 plus.

    Question : [Re] Inquiry related delivery from Kai****

    Hi, the office will contact you one day in advance for the delivery timing. Thanks~ And very sorry for the inconvenience.

  • Question : Inquiry for the item from kim****Jun 24, 2019

    Hi seller, what is extractly size for this sofa ?

    Answer : [Re] Inquiry for the item from kim****

    Kindly refer to the attachment. Thanks~ Have a nice day.

Outdoor furniture/table/chair/dining table/coffee table/transformation/special design
Outdoor furniture/table/chair/dining table/coffee table/transformation/special design
Item Q&A
  • Question : Inquiry for the item from yvo****Sep 29, 2019

  • Question : Inquiry for the item from kel****Aug 30, 2019

    Is there white for the Vase cushions?

    Answer : [Re] Inquiry for the item from kel****

    vase don't have white color cushion . beige color only
    thanks

  • Question : Inquiry from app****Aug 05, 2019

  • Question : Inquiry for the item from nor****Jul 25, 2019

    Hi, do you sell the Long table with 6 chairs that is shown in one of the pictures? If yes, how much and how to order ?

    Answer : [Re] Inquiry for the item from nor****

    1 set is 1 table and 4 chairs. If you want to add two chairs, the price of one chair is $120. Cash on delivery.

    Question : [Re] Inquiry for the item from nor****

    Ok. Do you have display ?

    Answer : [Re] Inquiry for the item from nor****

    Have.

  • Question : Inquiry for the item from yee****Jun 18, 2019

    Hi, there is no option for the Vase set 1+2. Is that in stock and how much is it?

    Also, when will the normal vase be available? Thanks!

    Answer : [Re] Inquiry for the item from yee****

    Hi, this vase out of stock now. And the new shipment will come next month. Thanks~

+View all Notice, FAQ, Q&A >>
【Home Factor】Foldable Stools Storage/Kids Cartoon Storage/Strong Chair /Stackable/Cube Stools
【Home Factor】Foldable Stools Storage/Kids Cartoon Storage/Strong Chair /Stackable/Cube Stools
Item Q&A
  • Question : Inquiry related delivery from hea****Sep 25, 2019

    Hi If i ordered today? Can i receive it by tmr? I want to order 6pcs.

    Answer : [Re] Inquiry related delivery from hea****

    Hi, all the orders we need 2-3 days process delivery.Thanks!

  • Question : Inquiry related delivery from 242****Feb 25, 2019

    hi if order today, when is the earliest i can receive? need it urgently. thanks!

    Answer : [Re] Inquiry related delivery from 242****

    Hi, item delivered. Thanks

  • Question : Inquiry for the item from jin****Dec 03, 2018

    When will the 76*38 linen cloth be restocked?

    Answer : [Re] Inquiry for the item from jin****

    Hi, item will be restock one month later. Thanks

(MAS) Spring Mattress 8 Inch  Queen Mattress+Bedframe
(MAS) Spring Mattress 8 Inch Queen Mattress+Bedframe
Item Q&A
  • Question : Inquiry for the item from bal****Sep 23, 2019

  • Question : Inquiry related delivery from ala****Jul 19, 2019

    If I order today, can deliver on Mon, 22 Jul?

    Answer : [Re] Inquiry related delivery from ala****

    Can I know you want which item? Thanks~

    Question : [Re] Inquiry related delivery from ala****

    The 8in spring mattress and bed frame.

    Answer : [Re] Inquiry related delivery from ala****

    Sorry, On 22th of July schedule full already. Thanks~ And very sorry for the inconvenience.

  • Question : Inquiry related delivery from 211****May 24, 2019

    Kindly let me know if you are going to deliver it today.

    Answer : [Re] Inquiry related delivery from 211****

    Hi, very sorry to tell you today we can't delivery to you. The order will be ship within 3 to 10 days and the office will contact you one day in advance for the delivery timing. And now bedframe out of stock want waiting the new shipment. The new shipment will come at after hari raya (about 1 and half month). Could you waiting the new shipment coming? Very sorry for the inconvenience.

    Thanks~

    Question : [Re] Inquiry related delivery from 211****

    No if no bed frame please cancel it

    Answer : [Re] Inquiry related delivery from 211****

    Okay, we will help you cancel this order and proceed to the refund process and it will take 3-10 working days to be refunded. Very sorry for the inconvenience.

    Thanks~

  • Question : Inquiry from yah****May 21, 2019

    hi , wamt to order but can u include disposal of single bed?

    Answer : [Re] Inquiry from yah****

    Hi, our service does not include disposal old bed. Thanks.

  • Question : Inquiry related delivery from mei****May 04, 2019

+View all Notice, FAQ, Q&A >>
【Home Factor】Study table/table/dining table/coffee table/BEST PRICE GUARANTEED / INCLUDES FREE DELIV
【Home Factor】Study table/table/dining table/coffee table/BEST PRICE GUARANTEED / INCLUDES FREE DELIV
Item Q&A
  • Question : Inquiry for the item from kyw****Sep 20, 2019

    hi, when will you have 140cm black leg available?

    Answer : [Re] Inquiry for the item from kyw****

    Hi,

    very sorry, this model out of stock now.

    Thanks! And very sorry for the inconvenience.

  • Question : Inquiry for the item from kir****Sep 08, 2019

    What material is the table top? Mdf or solid wood? If the latter, is it pine wood? How thick is the table top?

    Answer : [Re] Inquiry for the item from kir****

    Hi,

    the material is MDF.

    The table top is 1.8cm.

    Thanks!

  • Question : Inquiry for the item from cli****Aug 24, 2019

    Hi Seller, do u have bigger size like example 200x90x75?

    Answer : [Re] Inquiry for the item from cli****

    Hi,

    our the biggest size is 140cm*60cm.

    Thanks!

  • Question : Inquiry for the item from abb****Aug 09, 2019

    If we order now can we request it be delivered around 30/8.

    Answer : [Re] Inquiry for the item from abb****

    Hi,

    can.

    When you order the item, please write down the memo you want to ship on August 30th.

    We will contact you one day in advance for the delivery timing.

    Thanks~

  • Question : Inquiry for the item from jen****Jul 28, 2019

    Is this included of assembled?

    Answer : [Re] Inquiry for the item from jen****

    Hi, We will install to you. Thanks~

    Question : [Re] Inquiry for the item from jen****

    OK, if order now when can delivery?

    Answer : [Re] Inquiry for the item from jen****

    within 3-10day. Office will contact you one day in advance for the delivery timing. Thanks~

    Question : [Re] Inquiry for the item from jen****

    I received the table, but found schraches on the table top and ur delivery staff say will arrange replacement of table top tmr.. Can u pls let me know what time will they come?

    Answer : [Re] Inquiry for the item from jen****

    FYI

    Question : [Re] Inquiry for the item from jen****

    FYI

    Answer : [Re] Inquiry for the item from jen****

    order number ?

    Question : [Re] Inquiry for the item from jen****

    128500689

    Answer : [Re] Inquiry for the item from jen****

    Hi,today come over for replace the table top?

    Question : [Re] Inquiry for the item from jen****

    Hi,

    We're very sorry for this unpleasant shopping experience.
    We will contact you for repair the table.

    Thanks~ And very sorry for the inconvenience.

+View all Notice, FAQ, Q&A >>
ESport Champion GAMING CHAIRS * ERGONOMIC Design * Extra Padding * Free Assembly
ESport Champion GAMING CHAIRS * ERGONOMIC Design * Extra Padding * Free Assembly
Item Q&A
  • Question : Inquiry for the item from dic****Sep 11, 2019

    When can the blue colour stock be in thank

    Answer : [Re] Inquiry for the item from dic****

    Hi,

    Very sorry for informing you, the blue color temporarily not come.
    And when the new shipment comes, we will update the stock list.

    Thanks! And very sorry for the inconvenience.

  • Question : Inquiry for the item from dic****Sep 10, 2019

    When is your blue colour available

    Answer : [Re] Inquiry for the item from dic****

    Hi,

    Very sorry for informing you, the blue color temporarily not come.
    And when the new shipment comes, we will update the stock list.

    Thanks! And very sorry for the inconvenience.

  • Question : Inquiry for the item from 239****Jun 19, 2019

    Hi, will you guys be bringing in stocks for the leg rest version?

    Answer : [Re] Inquiry for the item from 239****

    Hi, this type of gaming chair is without leg rest. Thanks~ And very sorry for the inconvenience.

Home factor - ★Rocking chair★Outdoor patio furniture★rattan chair ★balcony leisure★ recliner chair
Home factor - ★Rocking chair★Outdoor patio furniture★rattan chair ★balcony leisure★ recliner chair
Item Q&A
  • Question : Inquiry for the item from Smi****Aug 30, 2019

    Hi can I check is the chair easy to assemble and dismantle? I move house frequently..

    Answer : [Re] Inquiry for the item from Smi****

    not suggest customer assemble own.bcoz if broken not returnable, exchange.
    thanks

    Question : [Re] Inquiry for the item from Smi****

    So assemble is done by delivery man?

    Answer : [Re] Inquiry for the item from Smi****

    Yup.

    Question : [Re] Inquiry for the item from Smi****

    Ok.. I see

    Answer : [Re] Inquiry for the item from Smi****

    Thanks.

  • Question : Inquiry for the item from Jol****Apr 17, 2019

  • Question : Inquiry for the item from bea****Apr 03, 2019

    Is the 72cm width the widest part of the chair? Cos my balcony is long but narrow. Only 80cm width. Just wondering if able to fit.

    Answer : [Re] Inquiry for the item from bea****

    Hi, the measurement will be base on the picture show. Thanks

  • Question : Inquiry for the item from che****Mar 21, 2019

    1) What is the material?
    2) How long is delivery?

    Thanks sir/mdm.

    Answer : [Re] Inquiry for the item from che****

    The material is metal and normally delivery take 3-10 days. Thanks

  • Question : Inquiry for the item from la-****Feb 03, 2019

+View all Notice, FAQ, Q&A >>
Quality Office Chair/ Home Furniture / Wholesales Chair / BEST PRICE GUARANTEED
Quality Office Chair/ Home Furniture / Wholesales Chair / BEST PRICE GUARANTEED
Item Q&A
  • Question : Inquiry for the item from sen****Sep 05, 2019

  • Question : Inquiry for the item from eav****Aug 18, 2019

    is it possible take out both back rest pillow from the director chair with leg rest ? when the director chair with leg rest will restock?

    Answer : [Re] Inquiry for the item from eav****

    Hi,

    both backrest pillow can take out.

    And the new shipment will come at the end of Aug.
    When the shipment comes, we will update the stock list.

    Thanks! And very sorry for the inconvenience.

    Question : [Re] Inquiry for the item from eav****

    how much director chair with leg rest ?

    Answer : [Re] Inquiry for the item from eav****

    Hi,

    The price is based on your options.
    The lower price is 95.90 SGD

    Thanks!

  • Question : Inquiry for the item from 244****Aug 18, 2019

    Boss chair without leg rest black when restocking?

    Answer : [Re] Inquiry for the item from 244****

    Hi,

    the new shipment will come eng of Aug.
    When the shipment comes, we will update the stock list.

    Thanks! And very sorry for the inconvenience.

  • Question : Inquiry for the item from jas****Aug 01, 2019

    Where is ur shop ?

    Answer : [Re] Inquiry for the item from jas****

    Hi,

    We only have warehouses in Blk 2 Toa Payoh Industrial Park #01-1395(S)319054.

    We are just display some models in the warehouse. If you want come down to look at the chair, you can call our office to find out if the model you want to see is display on warehouse.

    Our contact number is +65 6969 3838 / +65 6250 2358.
    Our office hour is 9am - 6pm.

    Thanks.

  • Question : Inquiry related delivery from JAC****Jul 02, 2019

    Hi seller may I know when items shiping out ?

    Answer : [Re] Inquiry related delivery from JAC****

    Hi, we are sorry to informed that due to busy schedule for delivery, all order will take 7-10 working days. Office will call one day in advance to informed delivery timing. We’re apologies for the inconvenient cause!

    Question : [Re] Inquiry related delivery from JAC****

    Shipping scheduled
    (Jul 11, 2019 ) Ok I will wait .If cannot make on this date I need to cancel the order thanks you.

    Answer : [Re] Inquiry related delivery from JAC****

    The office will contact you one day in advance for the delivery timing. Thanks~ And very sorry for the inconvenience.