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Item Question & Answer
Smart Door Knob
Smart Door Knob
Item Q&A
  • Question : Inquiry for the item from shr****Jul 23, 2019

    Any installation? How many ic card provided? When we need to change the battery? If the knob totally fail and cannot open at all, what is the next step yo do?

    Answer : [Re] Inquiry for the item from shr****

    Installation $30. 3 card will be provided. The battery will last between 3 to 6 months, depending on frequency of usage daily. If the knob totally fail as in no battery, then change battery as battery compartment is on the outside. If knob fails totally, then hacking off the door knob will be required. We have another type of lock body that comes with master key and it will cost $50 more. We are in the middle of bringing that in.

  • Question : Inquiry for the item from pri****Jul 05, 2019

    Any battery required?

    Answer : [Re] Inquiry for the item from pri****

    Yes. 4 x AAA battery.