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Q & A Lists
Item Question & Answer
BroadLink Smart Wall Switch timer support *Local Remote Control * Remote Control* Home Automation
BroadLink Smart Wall Switch timer support *Local Remote Control * Remote Control* Home Automation
Item Q&A
  • Question : Livolo switch and socketNov 02, 2018

  • Question : BroadLink Smart Wall Switch timer support *Local Remote Control * Remote Control* Home AutomationSep 26, 2018

    Hi Seller,

    I am keen in the smart switch as i am upgrading my current HDB switches. Do you have a shop that i can come and take and look and enquire.

    Looking forward for your reply.

    Thank You and Best Regards

    Answer : [Re] BroadLink Smart Wall Switch timer support *Local Remote Control * Remote Control* Home Automation

    Hi, sorry we do not have a physical store outside. We only do online selling. If you like to see the actual installed smart switch, you can come down to my house to have a look. You can contact me @8726 8979. Thank you!

    Question : [Re] BroadLink Smart Wall Switch timer support *Local Remote Control * Remote Control* Home Automation

    Hi thank u. where is your location

    Answer : [Re] BroadLink Smart Wall Switch timer support *Local Remote Control * Remote Control* Home Automation

    Hi, our location is at blk 587 woodlands drive 16. We are available on this weekends morning. Please give me a message or call if you want to come down to visit. Thanks!

    Question : [Re] BroadLink Smart Wall Switch timer support *Local Remote Control * Remote Control* Home Automation

    may i have your number to contact.

    Answer : [Re] BroadLink Smart Wall Switch timer support *Local Remote Control * Remote Control* Home Automation

    Hi, you can reach me at 8726 8979. Thanks!

  • Question : Inquiry for the item from fla****Sep 09, 2018

  • Question : Inquiry related delivery from deb****Aug 18, 2018

    Can donself collection?

    Answer : [Re] Inquiry related delivery from deb****

    Hi yes, you can do self collection. You can contact me @87268979. Thanks!

  • Question : Inquiry for the item from oon****Jun 19, 2018

+View all Notice, FAQ, Q&A >>
*Local Seller* Orvibo Smart Wifi Socket *Remote Control On/Off and Timer by Smart Phone
*Local Seller* Orvibo Smart Wifi Socket *Remote Control On/Off and Timer by Smart Phone
Item Q&A
  • Question : Inquiry for the item from phy****Oct 08, 2018

    Hi does it work with wiwo app?

    Answer : [Re] Inquiry for the item from phy****

    Hi, sorry for the late reply. The Orvibo S20 works with WiWo app. Thanks!

  • Question : S20 - WIWOOct 04, 2018

    Hi, does this S20 work with WIWO app? thanks!

    Answer : [Re] S20 - WIWO

    Hi, yes, the Orvibo S20 works with WiWo app. Thanks!

  • Question : Inquiry from ten****Jan 26, 2018

    Hi bought 3 S20 socket. And after following strictly to your process, AP connected successfully but unable to search the devices. None of them works. As the derives are not searched, unable to remotely control them. So what Am I suppose to do? Should I ask for a refund?

    Answer : [Re] Inquiry from ten****

    Hi pls try to reset the devices and search it again. Thanks!

  • Question : Inquiry related delivery from soh****Dec 23, 2017

    Hi,

    When will my order be shipped?

    Answer : [Re] Inquiry related delivery from soh****

    Dear customer, we apologize for the late response. Your order has been shipped out by today.

  • Question : Inquiry for the item from soh****Sep 10, 2017

+View all Notice, FAQ, Q&A >>
Broadlink Cell Phone Smart WiFi Remote Control Switch Home Automation*No more controls*
Broadlink Cell Phone Smart WiFi Remote Control Switch Home Automation*No more controls*
Item Q&A
  • Question : Enquiry for home appliancesJul 03, 2018

  • Question : Inquiry for the item from muh****Apr 06, 2018

    Hi. Do you have physical shop? Can buy directly there?

    Answer : [Re] Inquiry for the item from muh****

    Hi sry for the late reply. We do not have physical shop actually, but u can buy directly from me. You can contact me at 87268979. Thanks!

    Question : [Re] Inquiry for the item from muh****

    Ok can. Btw whats the model? Rm02, rm03 or rm pro+?

  • Question : Inquiry for the item from cam****Apr 06, 2018

    Hi Seller,



    If i go down to ur shop, will i able to see the actual item and will anyone able to do the recommendation?

    Answer : [Re] Inquiry for the item from cam****

    Hi sry for the late reply. We do not have actual shop, but u can come down to have a look of the item of how it looks like. You can contact me @8726 8979. Thanks!

  • Question : Inquiry for the item from one****Nov 17, 2017

  • Question : Inquiry for the item from vic****Oct 27, 2017

    I am looking at the RM PRO and the 3pcs set of UK 3pin wifi socket.
    U have any bundles for that?

    Answer : [Re] Inquiry for the item from vic****

    And ifone 7 able to use on the apps?

+View all Notice, FAQ, Q&A >>
Cell Phone Smart WiFi Remote Control Switch Home Automation *Home Electricity Saver*
Cell Phone Smart WiFi Remote Control Switch Home Automation *Home Electricity Saver*
Item Q&A
  • Question : Inquiry for the item from lis****Apr 29, 2018

  • Question : Multiple set of on/off timerAug 03, 2017

    Can I use this AllOne to control my Mitsubishi Starmex air con (for 1 room) with multiple set of on/off timer? eg: I want switch off my a/c at 12am, then switch on a/c at 2.30am for 1/2 hr, then switch on again at 4am for 1hr and etc.

    Answer : [Re] Multiple set of on/off timer

    Dear customer, yes, this product is able to set for multiple timer.

  • Question : TimerMay 21, 2017

    Hi, does this have timer or loop timer functions? Say I sync with a fan remote already and I want to set the remote to on/off the fan at certain timings of the day, everyday. Intend to use it in a storage space to ventilate the space automatically with the use of a remote controlled fan

    Answer : [Re] Timer

    Dear customer,

    For the setting, the R1 only can learn and pair the existing function on your remote control. That means you can not set timer if your fun's remote controller dose not have the timer function button.

    To solve this prb, u can check another item: ORVIBO smart socket S20, this smart socket can set timer of/off your power point directly. And this socket does not need to pair to any hub except link to your house WIFI.

    Thanks,
    Jado Pte Ltd

    Question : [Re] Timer

    Thank you! How about can the R1 itself set timer to on/off the certain remote? Then this way it won't affect the remote's default buttons setting.

    Answer : [Re] Timer

    Hi you can set timer for any of your customized control panel. You can click the “…” on top right corner, and you will see there’s “timer” option under the menu. Just click it, and you can set the time. I have attached a phone I tested for your reference.


    pic 2
    (May 27, 2017 19:21)

    pic 2
    (May 27, 2017 19:22)

  • Question : [Shipping] Related InquiriesMar 12, 2017

    How to, I want to buy a few units of the Wiwo All one, but shipping rate adds up, since delivery is all to one location, should it not be only just one time shipping so only $4.50?

    Answer : [Re] [Shipping] Related Inquiries

    Dear Customer,

    Thank you for your interests in our products.
    May I know how many WiWo Allone you need to order?

    Thank you,
    Jado Pte Ltd

  • Question : To control airconNov 07, 2016

    Dear seller,

    I have Mitsubishi aircon split type in 3 bedrooms. Will it be ok to use it to control all 3 aircon in different rooms?

    Best regards,
    Geraldine

    Answer : [Re] To control aircon

    Dear Customer,

    Thank you for your enquiry.
    As the remote signal is IR signal, which is not able to pass through the wall. So every room need one device to control the the aircon in that room.

    Thank you,
    Jado Pte Ltd

+View all Notice, FAQ, Q&A >>
Broadlink Cell Phone Smart WiFi Control Mini 3 Switch Home Automation *Home Electricity Saver*
Broadlink Cell Phone Smart WiFi Control Mini 3 Switch Home Automation *Home Electricity Saver*
Item Q&A
  • Question : Inquiry for the item from bri****Mar 11, 2018

  • Question : 5Ghz SupportDec 02, 2016

    Hi,

    Does this support 5Ghz wifi?

    Answer : [Re] 5Ghz Support

    Dear Customer,

    Thank you for your enquiry.
    This item do not support 5Ghz Wifi.

    Thank you,
    Jado Pte Ltd

BroadLink Smart Air Quality Monitor A1 *Interact with other BroadLink devices
BroadLink Smart Air Quality Monitor A1 *Interact with other BroadLink devices
Item Q&A
  • Question : Inquiry for the item from wos****Jan 21, 2018

    Hi can I check whether the device give a reading for the VOC?

    Answer : [Re] Inquiry for the item from wos****

    Hi the device will shows the light, humidity, temperature, voice and air quality. Thanks!

  • Question : Doesn't workJul 09, 2016

    Hi, i just bought A1 from Jado but cannot configure on my wifi network, keep saying fail and ask me to reset device which have done many times (into quick blinking configuration mode and not AP mode). Tried both my 2.4GHz and 5GHz wifi network SSID, still doesn't work. Now it is useless! Can you help?!

    Answer : [Re] Doesn't work

    Dear Customer,

    Thank you for contacting us.
    The device is only compatiable with 2.4GHz 802.11b/g/n Wifi.

    Could you please set your wifi to 2.4GHz 802.11b/g/n and record a video of how you do the configuration? We Will try to figure out a solution for you.

    Or could you please bring the device to our office? We will help you check whether it is defective issue.

    Thank you,
    Jado Pte Ltd

  • Question : For use in childcare centreApr 02, 2016

    Hi
    May I know if this item and the hear water pump can be used in childcare Centres ?

    Thank you

    Mandy Koh
    63646866

    Answer : [Re] For use in childcare centre

    Dear Customer,

    Thank you for your interests in our products.
    May I know what purpose or what kind of scene your are going to create in childcare centres? We can provide you our advice based on your provided information.

    Thank you,
    Jado Pte Ltd

  • Question : Air quality counterApr 02, 2016

    Dear Sir
    The specs for the monitor mentions that it measure 2.5 particles.
    Does the air monitor display the number or graph for air quality (2,5 particles count)?
    Regards

    Answer : [Re] Air quality counter

    Dear Customer,

    Thank you for your interests in our products.
    When BroadLink eAir detect the VOCs (Volatile Organic Compounds)in your room, the 'Air quality' will change the display to 'Bad' (red color). Attached photo for your reference. It will not display the number for air quality.

    If you need any further clarification, please feel free to let ue know.

    Thank you,
    Jado Pte Ltd

  • Question : How the device worksMar 21, 2016

    How the device work when its find the air quality is bad. Is this device also a air purifier????

    Answer : [Re] How the device works

    Dear Customer,

    Thank you for your interests in our BroadLink e-Air.

    When the e-Air detects the air quality is bad, it will trigger other BroadLink devices, for example RM Pro or SP2 to turn on the air purifier, fan or air-con. We call this function as ‘IFTTT’ (If this then that). It is not an air purifier.

    PS:
    1) RM Pro (BroadLink Cell Phone Smart Wifi Remote Control) is a device to receive and transmit IR/RF (433MHz) signals. It is able to pair with your home remote control appliances and combine all the remote signals into one App - econtrol. It is like a hub/bridge let all the BrodLink devices to interact with each other. And you can also use your smart phone to control your home appliances when you are outside.

    2) SP2 (BroadLink Smart Wifi Socket) is a smart power socket. As it is controlled by Wifi, you can use your smart phone to turn it on/off without hub/bridge - RM Pro. And it also helps you to monitor its plugged appliances’ power consumption & cost daily, weekly, monthly and yearly.

    For more information, please refer to the link as below:

    http://list.qoo10.sg/item/BROADLINK-CELL-PHONE-SMART-WIFI/434960478

    http://list.qoo10.sg/item/LOCAL-SELLER-BROADLINK-SMART-WIFI/436329295

    Any further assistance, please feel free to let us know.

    Thank you,
    Jado Pte Ltd

+View all Notice, FAQ, Q&A >>
JADO Christmas Package Promotion *Home Automation*
JADO Christmas Package Promotion *Home Automation*
Item Q&A
  • Question : Inquiry for the item from sko****Sep 04, 2017

    Hi, is the item "RF remote control plug" still available?

    Answer : [Re] Inquiry for the item from sko****

    Hi, is the item "RF remote control plug" still available?

    Question : [Re] Inquiry for the item from sko****

    Hi, is the item "RF remote control plug" still available?

    Answer : [Re] Inquiry for the item from sko****

    Dear Customer, so sorry for the late reply. For this RF Remote Control Socket Adapter, we don't sell it anymore.
    Thanks for your support!

    Jado Pte Ltd

  • Question : Inquiry for the item from gel****May 28, 2017

    Hi Exclusive package picture is showing 4 Tc2 switches and description is stating 2 , can I know which is correct? 4 or 2 sets of TC2 switches. Thks

    Answer : [Re] Inquiry for the item from gel****

    Hi,it shows 2 boxes with 2 TC2, so it is 2 sets of TC switches

  • Question : Inquiry for the item from jef****Apr 12, 2017

    1. UK plug for power adaptor/socket of RM-Pro & S1C?
    2. 2016 model for RM-Pro & S1C?
    3. Manual in English?

    Answer : [Re] Inquiry for the item from jef****

    Dear Customer,

    Thank you for your interests in our BroadLink products.
    Regarding about your enquiries, we would like to reply as below:
    1. UK plug for power adaptor/socket of RM Pro.
    Chinese 2 pin plug power adaptor/socket. But we will offer an UK plug converter.
    2. Both RM Pro & S1 are the latest model.
    3. All the manual are in English.

    If you need any further clarification, please feel free to let us know.

    Thank you,
    Jado Pte Ltd

*Local Seller* Broadlink Smart Wifi Socket with Electricity Consumption Monitoring *Remote Control
*Local Seller* Broadlink Smart Wifi Socket with Electricity Consumption Monitoring *Remote Control
Item Q&A
  • Question : Inquiry for the item from Vin****Aug 04, 2017

  • Question : Inquiry for the item from Vin****Jul 24, 2017

    Hi...

    When will there new stocks coming in?

    Answer : [Re] Inquiry for the item from Vin****

    Dear Customer, we do not sell the product SP2 anymore. There is another similar design Smart Plug from Broadlink that you can consider. Attached is the picture and datasheet for your reference. The price for this Smart Plug is also $22.90.
    Thanks!

  • Question : Inquiry for the item from joo****Jun 20, 2017

    Hi, what is "6611 IR Standby Killer"?

    Answer : [Re] Inquiry for the item from joo****

    Dear customer,

    It will cut off the standby power when you turn off the TV with a TV remote controller.

    You can refer the product page for more details:
    http://list.qoo10.sg/item/MEDIA-TV-LAPTOP-PRINTER-ETC-STANDBY-ELIMINATOR-ADAPTOR-ENERGY/430443133?&sellerview=on

    Thanks,
    Jado Pte Ltd

  • Question : Inquiry for the item from jer****Jun 19, 2017

    Hi, I cannot buy the plug by itself? Got to pair with the standby killer?

    Answer : [Re] Inquiry for the item from jer****

    Hi, is your plug means socket? The Broadlink socket needs to pair with a hub called RM Pro. The orvibo socket no need to pair with hub, just download an app will do.
    Thanks!

  • Question : Inquiry for the item from jer****Jun 19, 2017

    Hi

    I cannot buy the wall plug alone? Got to pair with the insect killer?

    Answer : [Re] Inquiry for the item from jer****

    Hi, may I know is the wall plug means socket? The Broadlink socket needs to pair with a hub called RM Pro. The orvibo socket no need to pair with hub, just download an app will do.
    Thanks!

+View all Notice, FAQ, Q&A >>
Broadlink smart Wifi Security Alarm System
Broadlink smart Wifi Security Alarm System
Item Q&A
  • Question : Inquiry for the item from Joh****Apr 06, 2017

    Hi,

    Do you sell just the door sensor or the motion sensor itself so that we can add on to the current system?

    Answer : [Re] Inquiry for the item from Joh****

    Dear Customer,

    Thank you for contacting us.
    Yes. we sell individul door sensor and montion sensor.
    Door sensor is S$13.90/pcs and motion sensor is S$30.90/pcs.

    Thank you,
    Jado Pte Ltd

  • Question : Signapore UK plug or Chine PlugFeb 22, 2017

    Hi, May i know if this item comes with the Singapore standard UK plug or china 2 Pin Flat Plug?

    Answer : [Re] Signapore UK plug or Chine Plug

    This item comes with the China 2 pin flat plug. We will provide a singapore standard UK plug converter.

*Home* *Solar System* - energy production to save your bills *Plug n Play*
*Home* *Solar System* - energy production to save your bills *Plug n Play*
Item Q&A
  • Question : [Shipping] Related InquiriesMar 01, 2017

    I had placed an order yesterday. Please advise delivery schedule.

    Answer : [Re] [Shipping] Related Inquiries

    Dear Customer,

    Thank you for contacting us.
    We would like to arrange the delivery on next Monday (06/03/2017). May I know what time will be convenience for you?

    Thank you,
    Jado Pte Ltd

    Question : [Re] [Shipping] Related Inquiries

    You can delivery the items from 10 am to 11.30 am. Wondering if it possible deliver it this Saturday? Please advise.

    Answer : [Re] [Shipping] Related Inquiries

    How about Sunday morning?

    Question : [Re] [Shipping] Related Inquiries

    Ok Sunday morning. Please confirm time.

    Answer : [Re] [Shipping] Related Inquiries

    How abour 10:30am - 11:00am.

    Question : [Re] [Shipping] Related Inquiries

    Ok. We will wait for the delivery tomorrow. Don't forget to provide the installation manual.

    Answer : [Re] [Shipping] Related Inquiries

    Ok. Noted.

  • Question : [About Item] Related InquiriesJan 09, 2017

    How does the add on add on to the plug n play system? Does it also comes with only 1 year warranty too? After the add on, how much will be the total energy production on a sunny day?

    Answer : [Re] [About Item] Related Inquiries

    Dear Customer,

    Thank you for your interest in our products.
    For add on system (Home Solar 600), we will provide an additional bifurcated cable to joint two Home Solar 300 system.

    We provide one (1) year limited warranty for both Home Solar 300 & Home Solar 600.

    A Home Solar 600 can generate total around 2kWh on a sunny day.

    If you need any further clarification, please feel free to let us know.

    Thank you,
    Jado Pte Ltd

  • Question : [About Item] Related InquiriesJan 09, 2017

    How does the add on add on to the plug n play system? Does it also comes with only 1 year warranty too? After the add on, how much will be the total energy production on a sunny day?

    Answer : [Re] [About Item] Related Inquiries

    Dear Customer,

    Thank you for your interest in our products.

    For add on system (Home Solar 600), we will provide an additional bifurcated cable to joint two Home Solar 300 system.

    We provide one (1) year limited warranty for both Home Solar 300 & Home Solar 600.

    A Home Solar 600 can generate total around 2kWh on a sunny day.

    If you need any further clarification, please feel free to let us know.

    Thank you,
    Jado Pte Ltd

  • Question : [About Item] Related InquiriesDec 18, 2016

    How do we plug and play this? How does it help to save? Cos if it only saves $100 per year, it will take 14 years before buyer breakeven from costs of the equipment...right? Does the equipment come with more than 14yrs of guarantee?

    Answer : [Re] [About Item] Related Inquiries

    Dear Customer,

    Thank you for your enquiry about our Plug & Play Kit.
    Based on your enquiries, we would like to reply as below:

    The Plug and Play Kit is similar to any other appliance that plugs into a standard 230Vac outlet. The only difference is that the unit produce power instead of consuming it.

    When plugged in, a single unit will produce up 300 Watts for anything currently using power within your home. For example, if the home is consuming 1,000 Watts of power, the Kit will provide up to 300 Watts, reducing the electricity required from the utility company to only 700 Watts. The Kit therefore reduces your electricity bill.

    This Plug & Play unit comes 95% pre-assembled, and set up in minutes. A set of wrenches is all you need to set it up. The Plug & Play unit can be installed anywhere there is a flat surface and full sun. it can be installed on decks, patios or yards. All you need is enough space and a sunny area.

    This Plug & Play Kit is more for fun and hobby. Through system integration, this kit provides a way for the hobbyist and savvy home owner to avoid the hassles and expense of a permanent solar installation and start reducing the electricity bill today. Even if you don’t own your own home, you can help contribute to a solution to our energy problems, right now.

    We provide one (1) year limited warranty for all Plug & Play Kit devices (micro-inverter, solar panel & plug power monitor).

    If you need any further clarification, please feel free to let us know.

    Thank you!
    Jado Pte Ltd

Nut Smart Tracker Super-thin Bluetooth Anti-lost Alarm Smart Locator for Pets Kids Keys Carkey Wall
Nut Smart Tracker Super-thin Bluetooth Anti-lost Alarm Smart Locator for Pets Kids Keys Carkey Wall
Item Q&A
  • Question : [About Item] Related InquiriesFeb 28, 2017

    How far can I track the location? E.g. If I tag it to my child's school bag, can I track if he is on the way home from the map?

    Answer : [Re] [About Item] Related Inquiries

    Dear Customer,

    Thank you for enquiry about our NUT2 smart tracker.

    The NUT2 is controlled by Bluetooth. If there is no obstacle, the controlled distance is 12 meters.

    From Nut App, you can checked the disconnected location on the map. If you cannot find your wallet/keys, or it is lost, you can walk around the last disconnected location with your phone. When your lost item within 12 meters area, you will heard the reconnect beep alert. Then follow the NUT beep to find the item.

    Thank you,
    Jado Pte Ltd

  • Question : CollectionApr 01, 2016

    Hi,

    If I place the order now, will I be able to collect it tomorrow morning?

    Answer : [Re] Collection

    Dear Customer,

    Thank you for your enquiry.

    Yes. If you order now, you can collect it on tomorrow(01/04/2016) morning. We open on every Saturday 9:00am - 1:00pm (close on PH).

    Thank you,
    Jado Pte Ltd

  • Question : CollectionDec 11, 2015

    Hi,
    Is the item available for collection? And your store os at Gambas correct?

    Answer : [Re] Collection

    Dear Customer,

    Thank you for purchasing Smart Nut Tracker from our online store.

    Our products are available ex-stock. You can come during the office hour Monday - Friday 9:00am - 6:00 (please avoid lunch hour 12:00pm - 2:00pm) & Saturday 9:00am - 1:00pm. We close on Sunday & PH.

    Our office address is 7 Gambas Crescent #07-04 ARK@Gambas Singapore 757 087. If you come by public transport, you can take 969/965 from Yishun MRT or Woodland MRT. And alight at 3M Bldg (Opp 3M Bldg).

    Thank you,
    Tracy

  • Question : NUT unable to call phoneOct 27, 2015

    Hi, I bought a NUT recently and it works great. I am able to call the NUT from my phone but when I tried pressing the button on the NUT to call my phone, it does not work.

    I tried to press and hold, press twice then hold, all doesn't work.

    My bluetooth is on, I even open the app and left it there but it still won't call my phone.

    Please advise if it is some setting issue.

    Answer : [Re] NUT unable to call phone

    Dear Customer,

    Thanks for purchasing NUT from our store.
    The setting should be ok. Only when the NUT under interim Silent Mode or inside Silent Region, the bidirectional call function does not work. But in this case, your phone is not able to call NUT as well.

    Would you please come to our store @ 7 Gambas Crescent #07-04 ARK@Gambas Singapore 787 057? We will help you process the warranty claim after verifying fault reason from our side.

    Thank you.
    Tracy

    Question : [Re] NUT unable to call phone

    Hi,

    I actually collected mine from Braddell which is nearer to my place, can I bring it there instead?

    Answer : [Re] NUT unable to call phone

    Dear Customer,

    I am sorry that we already moved to the new place. If you are not able to come during the office hour, please let me know at least one day before. I will schedule the appointment for you.

    Thank you.
    Tracy

    Question : [Re] NUT unable to call phone

    Hi Tracy,

    If that's the case, I'll probably swing by ARK next Saturday.

    Thank You!

    Answer : [Re] NUT unable to call phone

    Dear Customer,

    Sure. No Problem. You are warmly welcome to our store. Please note that our operating hour on Saturday is 9:00am - 1:00pm. If you need to come after 1:00pm, please let me know in advance.

    Thank you.
    Tracy

  • Question : Price EnquirySep 14, 2015

    Hi there,

    We are an events company based in Singapore.
    We're currently looking for 100pcs Bluetooth key finder.

    There are a few questions that I hope you can help me with:

    - Do you have 100 white bluetooth key finder? How much would it cost per piece?
    - Can we have a logo printed (silkscreen) on the tracker itself? How much would it cost?
    - Is there packaging included? If yes, can we print a logo on it?
    - How long would it take to produce?
    - What is the shipping cost to INDIA using Fedex?

    Please kindly advise, awaiting for your reply.
    Thanks! :)

    Best Regards,
    Shing

    Answer : [Re] Price Enquiry

    the minimum order quantity for logo printing should be 2000 nos, however we do have stock of 100 nos white colour in Singapore. it's quite small and light, the shipping cost shall be less than $100. However, are you able to send me an emai katrina@jado.com.sg for further discussion?

+View all Notice, FAQ, Q&A >>
Media (TV Laptop Printer etc) Standby Eliminator Adaptor *Energy Saving* *Money Saving*
Media (TV Laptop Printer etc) Standby Eliminator Adaptor *Energy Saving* *Money Saving*
Item Q&A
  • Question : [Cancel / Refund] Related InquiriesJan 24, 2017

  • Question : Can't get it to workMar 22, 2016

    Hi i manage to program it, press 1 time to turn on the relay at the Standby Remote Killer , 1 time to turn on my tv , switching off 1 time it won't switch off.

    Samsung Smart TV, Model : UA46F7100AK

    Answer : [Re] Can't get it to work

    Dear Customer,

    Thank you for your enquiry.
    May I knwo if you are able to manually turn it off by pressing the green button on the Standby Remote Killer?

    Thank you,
    Jado Pte Ltd

  • Question : Order: 97217064Sep 10, 2015

    Hi Seller, my I have ordered Qty:02 Media (TV Laptop Printer etc) Standby Eliminator Adaptor but one of it was not working. please let me know how I can do a one for one exchange thanks.

    Answer : [Re] Order: 97217064

    hi, can u come down with the faulty one, and we give u a new one for try?

  • Question : Safety Mark or Type Approved in Singapore?Aug 07, 2015

    Hi
    Is this equipment type approved in Singapore or has obtain Safety Mark?
    Thanks.

    Answer : [Re] Safety Mark or Type Approved in Singapore?

    hi it has CE only

    Question : [Re] Safety Mark or Type Approved in Singapore?

    Hi,
    Any plan to have the Safety Mark or Type Approval in Singapore for this item? If yes, then please kindly advice the schedule for having it?
    Thanks.

    Answer : [Re] Safety Mark or Type Approved in Singapore?

    Will check with supplier and let you know

    Question : [Re] Safety Mark or Type Approved in Singapore?

    Hi,
    Any update on this case?
    Thanks.

    Answer : [Re] Safety Mark or Type Approved in Singapore?

    i has CE only

Mecare Cuptime 2 Smart Cup * Bottle IPX5 Waterproof * Drinkig Reminding * Water Thermometer
Mecare Cuptime 2 Smart Cup * Bottle IPX5 Waterproof * Drinkig Reminding * Water Thermometer
Item Q&A
  • Question : Does it compatible with Android PhoneDec 30, 2016

    Hi Seller, Does it compatible with Android Phone?

    Answer : [Re] Does it compatible with Android Phone

    Dear Customer,

    Thank you for your interests in our products.

    Yes. The App support both Andrio and ISO system. For Andiro system, it require 4.3 and up.

    If you need any further clarification, please feel free to let us know.

    Thank you,
    Jado Pte Ltd

  • Question : 预计8号为什么现在还没发货?Dec 09, 2016

    预计8号,为什么到现在还没发货?等着送人礼物的,请你们快一点,谢谢!

    Answer : [Re] 预计8号为什么现在还没发货?

    您好,感谢您通过Qtalk联系我们。很抱歉,由于我们目前没有库存,新货将在下周六到达,预计您会在19/12/2016 (周一)收到产品。我们的同事今天下午5:43时有联系过Hui ling,并已告知该情况。对此给您带来的不便我们深感抱歉,希望您能谅解。谢谢!

    Question : [Re] 预计8号为什么现在还没发货?

    什么时候会发出?你们确定12月19号会收到吗?还是1月19号?

    Answer : [Re] 预计8号为什么现在还没发货?

    您的产品将于17/12/2016(周六)发出,Qxpress收到包裹后会提供给您追踪单号,预计您会在19/12/2016(周一)收到产品。谢谢!

    Question : [Re] 预计8号为什么现在还没发货?

    您好,您说周六(12月17号)发出产品,但是现在还没有看到发货信息,谢谢!麻烦帮我跟进一下!

    Answer : [Re] 预计8号为什么现在还没发货?

    您好,您的包裹已经寄出,今天将会收到追踪单号。谢谢!

    Question : [Re] 预计8号为什么现在还没发货?

    说好的,单号呢?能不骗人吗?能不说谎吗?确定什么时候可以到?做不到就别答应阿,我可以在别的地方买啊。真奇怪。

    Answer : [Re] 预计8号为什么现在还没发货?

    请在您的“Order History”里面查询您该订单的追踪单号。追踪单号由系统直接更新,不会通过公众平台Q&A回复。谢谢!

  • Question : 产品什么时候会发货?Dec 06, 2016

    您好,我买的杯子什么时候会发货,什么时候会到?谢谢!

    Answer : [Re] 产品什么时候会发货?

    您好,

    感谢您购买我们公司的产品。
    您的订单将在拜四发货,送货时间为1-2天。您预计会在拜六前收到水杯。

    谢谢!
    Jado Pte Ltd

Smart *Bluetooth Body Health Weighing Scale* / Multi-Function in Weight|Muscle|Bone|BMI|Fat|Water Automatic Record to Smart Phone *Health Monitor*
Smart *Bluetooth Body Health Weighing Scale* / Multi-Function in Weight|Muscle|Bone|BMI|Fat|Water Automatic Record to Smart Phone *Health Monitor*
Item Q&A
  • Question : Cannot connect to iphoneOct 16, 2016

    Hi
    I brought the scale some month ago. Recently cannot connect to my iPhone . Please advice
    Thanks

    Answer : [Re] Cannot connect to iphone

    Dear Customer,

    Could you email us some photos of your screen shot so we can see how to support you?
    pls email to: tracy@jado.com.sg
    or whatsapp to 82187486
    Thanks,
    Jado Pte Ltd

  • Question : Please change app screenshotsOct 10, 2015

    The app screenshots are from the old AirScale app which was last updated in Feb 2014. There's a new app called AirScale+ with better look & feel. It would be better if you update your descriptions. For iOS, I mean. Thanks.

    Answer : [Re] Please change app screenshots

    ok, thanks for your kind remindation, and we will do the update accordingly. thanks for ur monitoring

  • Question : Age, Height, GenderSep 24, 2015

    Bioelectrical impedance analysis requires Age, Height and Gender to be entered as part of body fat calculation.

    Does this scale take those into account? How many profiles can it keep and does it automatically detect user profile?

    Answer : [Re] Age, Height, Gender

    yes, you need to key in these figures before you make the weighing and connec to bluetooth

  • Question : WarrantyJul 13, 2015

    Does it comes with warranty?

    Answer : [Re] Warranty

    Yes 12 month upon order date

*All-in-One *no Electricity or Gas Using Heat Pump Water Heater* with WIFI Control and *Free Small Area Cooler Function 1.4kWp *Hot Water for Whole Family* *Save 70% Heating Cost*
*All-in-One *no Electricity or Gas Using Heat Pump Water Heater* with WIFI Control and *Free Small Area Cooler Function 1.4kWp *Hot Water for Whole Family* *Save 70% Heating Cost*
Item Q&A
  • Question : Is it confirm that no electricity is needed?Sep 27, 2016

    Most heat pump water heater requires electrical supply to runs the heat pump and controls. Is there any more information in this area?

    Answer : [Re] Is it confirm that no electricity is needed?

    Dear Customer,

    Thank you for your enquriy.
    This product alreay sold out.

    Thank you.
    Jado Pte Ltd

  • Question : How does this works?Jul 22, 2016

    How does it work?

    Answer : [Re] How does this works?

    Sorry,
    The item is out of stock now.
    Jado Pte Ltd