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Q & A Lists
Item Question & Answer
【Japan Home】EZ HOME Kitchen Shelf 4 Tier Wire Rack -  [Large Capacity]
【Japan Home】EZ HOME Kitchen Shelf 4 Tier Wire Rack - [Large Capacity]
Item Q&A
【Local Fast Delivery】Hair  Dryer With 2 Speed Selector And Foldable | Bathroom | Strong Wind
【Local Fast Delivery】Hair Dryer With 2 Speed Selector And Foldable | Bathroom | Strong Wind
Item Q&A
  • Question : Inquiry for the item from min****Jan 14, 2019

    Hi, could I confirm if it is singapore plug? Don need to use adapter right?

    Answer : [Re] Inquiry for the item from min****

    Hi, it's a normal 2 pin plug.

    You may need an adapter.

【Large Capacity】Japan Home EZ KEEP Storage Box With Wheels | 44L | 50L
【Large Capacity】Japan Home EZ KEEP Storage Box With Wheels | 44L | 50L
Item Q&A
【JAPAN HOME】New Arrival EZ Cube Cabinet WHITE SERIES | Storage | Home Organization
【JAPAN HOME】New Arrival EZ Cube Cabinet WHITE SERIES | Storage | Home Organization
Item Q&A
  • Question : Inquiry related delivery from gin****Jan 07, 2019

  • Question : Inquiry for the item from thc****Jan 01, 2019

  • Question : Inquiry for the item from che****Dec 30, 2018

    Hi, for the 4 tier without door the height is 103cm or 133cm? the no. too small and blur when enlarged hence ensure the height.

    Answer : [Re] Inquiry for the item from che****

    No reply required, is stated at selection of type. Thks

  • Question : Inquiry for the item from Mei****Dec 17, 2018

  • Question : Inquiry for the item from cat****Dec 06, 2018

    Hi for the white 2 tier cabinet is the height 70.2 or 60cm?

    Answer : [Re] Inquiry for the item from cat****

    height is 70.2cm

【Large Capacity】Japan Home EZ KEEP Storage Box With Wheels | 80L | 125L
【Large Capacity】Japan Home EZ KEEP Storage Box With Wheels | 80L | 125L
Item Q&A
  • Question : Inquiry for the item from sac****Jan 02, 2019

  • Question : Inquiry related delivery from soo****Nov 26, 2018

    hi, do you do delivery for after 7pm? please advise. thx.

    Answer : [Re] Inquiry related delivery from soo****

    Hi, Qexpress will be responsible for the delivery schedule. You inform them the time you prefer in the memo before checkout.

  • Question : Inquiry for the item from alw****Oct 06, 2018

  • Question : SizeAug 30, 2018

【JAPAN HOME】New Arrival EZ Cube Cabinet WHITE SERIES | Storage | Home Organization
【JAPAN HOME】New Arrival EZ Cube Cabinet WHITE SERIES | Storage | Home Organization
Item Q&A
  • Question : Inquiry from sno****Dec 29, 2018

  • Question : Inquiry related delivery from vam****Dec 24, 2018

【Japan Home】1.5L Slow Cooker With Ceramic Pot | Auto Cooking Function | Kitchen | Cookware
【Japan Home】1.5L Slow Cooker With Ceramic Pot | Auto Cooking Function | Kitchen | Cookware
Item Q&A
  • Question : Inquiry related delivery from fid****Dec 25, 2018

    Cannot self collect at your Japan Home branches?

    Answer : [Re] Inquiry related delivery from fid****

    Can collect at your branches?

    Question : [Re] Inquiry related delivery from fid****

    Hello hello

    Answer : [Re] Inquiry related delivery from fid****

    Dear buyer,

    At the moment, we aren't able to do store pick up.

【Japan Home】Wooden Shoe Rack 2 3 and  4 Tiers | Medium Brown | Organizer | Storage
【Japan Home】Wooden Shoe Rack 2 3 and 4 Tiers | Medium Brown | Organizer | Storage
Item Q&A
  • Question : Inquiry for the item from chu****Dec 26, 2018

    Hi seller, can I purchase online but self collection at Jurong point?

    Answer : [Re] Inquiry for the item from chu****

    Hi buyer, sorry we don't do store pick up at the moment.

  • Question : Inquiry related delivery from iri****Dec 13, 2018

  • Question : Inquiry for the item from woo****Nov 28, 2018

    Do you have this in light brown?

    Answer : [Re] Inquiry for the item from woo****

    Hi, no...we don't have lighter brown

  • Question : StockOct 09, 2018

【Japan Home】Saucepan Stainless Steel 30cm | Easy to Wash | Durable
【Japan Home】Saucepan Stainless Steel 30cm | Easy to Wash | Durable
Item Q&A
【Japan Home】EZ COOK GLASS LID 32cm
【Japan Home】EZ COOK GLASS LID 32cm
Item Q&A
【Japan Home】EZ COOK ALUMINIUM FOIL TRAY 4 PCS | 21.5 x 15.5 x H5cm | High Quality
【Japan Home】EZ COOK ALUMINIUM FOIL TRAY 4 PCS | 21.5 x 15.5 x H5cm | High Quality
Item Q&A
  • Question : Inquiry for the item from chu****Dec 16, 2018

    Hi seller, may I know which store selling this size? I went to a few outlets but they are not selling this size. Thanks.

    Answer : [Re] Inquiry for the item from chu****

    Hi, you can check it out at People's Park Center, Thomson Plaza ans Sun Plaza.

    Question : [Re] Inquiry for the item from chu****

    Thanks seller, I will check it out.

【Japan Home】Casual Foldable Sofa Chair | Relaxing | Lightweight | Grey | Blue | Pink | Beige
【Japan Home】Casual Foldable Sofa Chair | Relaxing | Lightweight | Grey | Blue | Pink | Beige
Item Q&A
  • Question : Inquiry for the item from chr****Dec 16, 2018

    Hi, is this $19.90 or $22.90?

    Answer : [Re] Inquiry for the item from chr****

    Sorry, the promotion is over. It's now $27.90

【JAPAN HOME】EZ KEEP DUSTBIN/PEDAL BIN/30L/39.4x25.5xH27cm
【JAPAN HOME】EZ KEEP DUSTBIN/PEDAL BIN/30L/39.4x25.5xH27cm
Item Q&A
  • Question : Inquiry for the item from 209****Dec 06, 2018

    May I know what is the height for this 30L Pedal Dustbin? Some of your descriptions are (H)27cm, some are (H)57cm.

    Answer : [Re] Inquiry for the item from 209****

    Height is 57cm

【Japan Home】EZ HOME Rack 3 Tier Dish Storage | 45 x 30 x 44cm | Kitchen | Large capacity
【Japan Home】EZ HOME Rack 3 Tier Dish Storage | 45 x 30 x 44cm | Kitchen | Large capacity
Item Q&A
  • Question : Inquiry for the item from lic****Dec 01, 2018

    Is this stainless steel. I’m looking for one that doesn’t rust and am Interested in this

    Answer : [Re] Inquiry for the item from lic****

    Yes, it's stainless steel

【Japan Home】Clover Drawer A4 Size | 3 Large Compartment w Mid Divider | W 26 x D 35.5 x H17.3cm
【Japan Home】Clover Drawer A4 Size | 3 Large Compartment w Mid Divider | W 26 x D 35.5 x H17.3cm
Item Q&A
  • Question : Inquiry for the item from blo****Nov 19, 2018

    Hi is the mid divider removeable?

    Answer : [Re] Inquiry for the item from blo****

    Hi, no, it's not removeable.

  • Question : Query 3 large compartment w mid dividerNov 08, 2018

【Local Fast Delivery】JAPAN HOME Underbed Storage Box with Wheels | 38L | 83cm x 40cm x 15.5(H)cm
【Local Fast Delivery】JAPAN HOME Underbed Storage Box with Wheels | 38L | 83cm x 40cm x 15.5(H)cm
Item Q&A
  • Question : Inquiry for the item from 239****Nov 18, 2018

  • Question : Order 202868249Jan 25, 2017

    Hi,

    Can you advise when you're delivering my order?

    Thanks.

    Answer : [Re] Order 202868249

    Hi,

    Apologies. Your order has been canceled due out of stocks. We will make a refund to you.
    Sorry for the inconvenience caused

    Regards.

    Question : [Re] Order 202868249

    You should have contacted me first, to check if I wanted to wait for new stocks or to switch to another item.
    Instead of just cancelling.

  • Question : Store PickupJan 16, 2017

  • Question : SizeNov 23, 2016

    Hi, what is the size of the container?

    Answer : [Re] Size

    Hi,

    83cmx40cmx15.5(H)cm

    Regards.

【Japan Home】POLEBEAR STAINLESS STEEL VACUUM BOTTLE GREEN 350ml
【Japan Home】POLEBEAR STAINLESS STEEL VACUUM BOTTLE GREEN 350ml
Item Q&A
  • Question : Inquiry related delivery from jea****Nov 13, 2018

    Dear Japan Home,
    I would wish to suggest on your shipping method.
    Could we collect our purchased items at your stores which are conveniently located throughout Singapore? Redemption can be done on mobile eticket, check it out with Qoo10.
    We can save few dolkars on delivery charges and you save the trouble on packing n mailing.
    Hope to hear from you.
    Thank you.

    Answer : [Re] Inquiry related delivery from jea****

    Sorry, we can't do that at the moment. Not all the stores carry the same item and it may affect their inventory.

    We try to sell what we have in the warehouse and rarely recall from stores unless neccessary.

  • Question : Inquiry related delivery from jea****Nov 13, 2018

【Japan Home】2 - 3 Tier Steel Wire Shelf | Kitchen Storage | Holder | Basket | Space Organizer
【Japan Home】2 - 3 Tier Steel Wire Shelf | Kitchen Storage | Holder | Basket | Space Organizer
Item Q&A
  • Question : Self CollectOct 24, 2018

    HI seller,

    can I self collect at causeway point or sun plaza outlet

    Answer : [Re] Self Collect

    Sorry, we can't do transfer now due to stock taking. May I know which item you want and how many quantity so I can find if the shops have it?

    Question : [Re] Self Collect

    Sorry, just saw your message. I wish to buy Type : 2 Tier Wire Shelf With Hook.
    can I purchase in Qoo10 then self collect at causeway point outlet?
    thanks of your advise

    Answer : [Re] Self Collect

    Hi sorry, we don't provide self-collection at the moment.

【Japan Home】EZ KEEP Storage Box With Wheels | 80L | Large Capacity
【Japan Home】EZ KEEP Storage Box With Wheels | 80L | Large Capacity
Item Q&A
  • Question : Inquiry for the item from she****Oct 31, 2018

    Hi what is the length, width and height?

    Answer : [Re] Inquiry for the item from she****

    Approx: 63.8 x 46.6 x H38.2cm

  • Question : Inquiry for the item from imo****Sep 30, 2018

    Hi

    Do u have 125L storage container?

    I saw in Jurong point japan home outlet

    Answer : [Re] Inquiry for the item from imo****

    Is this the one with wheels?

    If so, 1KM, Bugis, Compass One, Hougang Blk 108, Novena Square, Paya Lebar, Seletar Mall, West Coast Plaza and Yew Tee Point have them

  • Question : Inquiry for the item from b_s****Sep 30, 2018

【Japan Home】EZ HOME 5 Tier Wire Rack | 90 x 35 x H180cm | Kitchen | Large capacity
【Japan Home】EZ HOME 5 Tier Wire Rack | 90 x 35 x H180cm | Kitchen | Large capacity
Item Q&A
【Japan Home】EZ HOME W/Handle 3 Tier Wire Rack | 50 x 30 x 50 cm | Kitchen Storage | Large Capacity
【Japan Home】EZ HOME W/Handle 3 Tier Wire Rack | 50 x 30 x 50 cm | Kitchen Storage | Large Capacity
Item Q&A
  • Question : Inquiry for the item from jol****Oct 21, 2018

  • Question : Inquiry for the item from jol****Oct 21, 2018

【Japan Home】3D CUSHION FOAM BLOCK DIY WALL STICKER
【Japan Home】3D CUSHION FOAM BLOCK DIY WALL STICKER
Item Q&A
  • Question : option issuesOct 17, 2018

【Japan Home】EZ Keep Plastic Stacking Drawer | 4 Different Sizes | Storage Box | Home Organization
【Japan Home】EZ Keep Plastic Stacking Drawer | 4 Different Sizes | Storage Box | Home Organization
Item Q&A
  • Question : Inquiry for the item from Hus****Oct 16, 2018

    Hi can I know 37.5cm is the Depth or the width??

    Answer : [Re] Inquiry for the item from Hus****

    37.5cm is the width. The length and the width is the same. The depth is the variable.

EZ Rectangle Cube With Shelf | Pale Blue | Pale Green | Pink | 23.3 x 29.2 x 46.6cm | Home Storage
EZ Rectangle Cube With Shelf | Pale Blue | Pale Green | Pink | 23.3 x 29.2 x 46.6cm | Home Storage
Item Q&A