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Q&A board

Q & A Lists
Item Question & Answer
[JD Mall]🚚🚚Stock in Sinapore★Free Keyboard Protector★MacBook Matte Crystal Translucent Hard Case
[JD Mall]🚚🚚Stock in Sinapore★Free Keyboard Protector★MacBook Matte Crystal Translucent Hard Case
Item Q&A
  • Question : Inquiry for the item from inf****Aug 21, 2018

  • Question : Inquiry for the item from tzr****Aug 18, 2018

    Hi,
    What's the interior and exterior dimensions for the laptop bag BB625 for new macbook pro with touchbar (A1989)?

    Answer : [Re] Inquiry for the item from tzr****

    Sorry, we can't measure, but will send the right size.
    thank you

  • Question : *NEW Pro 13 touchbarAug 15, 2018

    Hi,

    Is the *NEW Pro 13 touchbar in the system droplist referring to the 2018 macbook pro w/touchbar as attached in the picture?

    Thank you.

    Answer : [Re] *NEW Pro 13 touchbar

    Hi
    pls see the pic

  • Question : stocksAug 05, 2018

  • Question : Sand Shell CoverAug 02, 2018

+View all Notice, FAQ, Q&A >>
[JD Mall]★Smart Bracelet Fitness Tracker Step Counter Fitness Band Alarm Clock Vibration Wristband
[JD Mall]★Smart Bracelet Fitness Tracker Step Counter Fitness Band Alarm Clock Vibration Wristband
Item Q&A
  • Question : Inquiry for the item from lae****Aug 18, 2018

    Hi seller

    I have received the item but how do I charge ?

    Answer : [Re] Inquiry for the item from lae****

    Hi
    pls see the pic

  • Question : Inquiry related delivery from Rac****Aug 14, 2018

    Hi i ordered it and it said shipping scheduled on 15th. Can I receive this by 17th? I am travelling and need to bring it overseas as gift. If not can I come down to your place to collect?

    Answer : [Re] Inquiry related delivery from Rac****

    Hi, your order display has been received
    2018/08/17 11:30:49

  • Question : Inquiry for the item from lae****Aug 13, 2018

    Which are the items that can be used for calories monitor ?

    Answer : [Re] Inquiry for the item from lae****

    Hi
    pls see the pic

  • Question : How fast is the delivery?Aug 13, 2018

  • Question : Inquiry related delivery from jy-****Aug 06, 2018

    Hi, previously I have purchased 115 prom Pro and it is good in condition. I would like to ask how could I purchase and deliver to Malaysia address? There is not option for me to choose in the delivery part. Kindly assist. Thank you!

    Answer : [Re] Inquiry related delivery from jy-****

    Hi, how many do you need to reorder? I think you can consult Qoo10 customer service.
    thank you

+View all Notice, FAQ, Q&A >>
[JD Mall]📣📣All MODEL TEMPERED GLASS📣📣BUY 1 GET 1 FREE Samsung Apple XIaomi Tablet HuaweiOppo
[JD Mall]📣📣All MODEL TEMPERED GLASS📣📣BUY 1 GET 1 FREE Samsung Apple XIaomi Tablet HuaweiOppo
Item Q&A
  • Notice :***IMPORTANT- S7 Tempered GlassApr 09, 2016

    • Question : Delivery enquiryAug 17, 2018

      Hi, can you please check when can I receive my order?
      Order number: 268964722
      Cart number: 120628270

      Answer : [Re] Delivery enquiry

      Hi, Your item was posted out on 2018 / 08 / 09 .
      For shipping, if you select:
      1. Singpost Normal Mail - Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery..;
      2. Qxpress - Qxpress takes about 2 to 4 working days (excluding weekends and PH) to deliver to your door step. We will strongly recommend you to select Qxpress as it comes with insurance and tracking number. Thanks.

      Question : [Re] Delivery enquiry

      Just received tonight. Thankyou!

      Answer : [Re] Delivery enquiry

      Thanks for choosing to shop with JD mall shop

    • Question : Inquiry for the item from Ign****Aug 16, 2018

      Hi, can I know what is the difference between the UV shield blue and purple for iPhone?

      Answer : [Re] Inquiry for the item from Ign****

      The effect is the same, but different tempered glass designs
      UV shield blue is all tempered glass
      UV shield Purple is 0.1mm tempered glass + PC
      thank you

    • Question : iPod touch 5 screen protectorAug 16, 2018

      16/8

      Hi may u kindly tell me if iphone 5 screen protector can fit my iPod touch 5 ?
      Pls advise.

      Tks/rgds

      Answer : [Re] iPod touch 5 screen protector

      Sorry, can't

    • Question : Inquiry for the item from Dan****Aug 15, 2018

      Is there buy one get one free for iPad2 blue Ray or tempered glass screen protector?

      Answer : [Re] Inquiry for the item from Dan****

      YES , there all tempered glass buy 1 get 1 free

    +View all Notice, FAQ, Q&A >>
    [JD Mall]★Foldable Colorful Pattern PU leather holder Case Cover For iPad 2 3 4 Mini 1 2 3 4 Air 2
    [JD Mall]★Foldable Colorful Pattern PU leather holder Case Cover For iPad 2 3 4 Mini 1 2 3 4 Air 2
    Item Q&A
    • Question : Inquiry for the item from gni****Aug 14, 2018

      Hi Seller, I m interested in P009-2 & P012-3. R these not in stock? I don't see these codes & not able to make selection.
      Thank you.

      Answer : [Re] Inquiry for the item from gni****

      Hi, what model do you need?

    • Question : Inquiry related cancel and refund from smu****Feb 27, 2018

      Hello my order missing since Dec last year. Please refund me

      Answer : [Re] Inquiry related cancel and refund from smu****

      Whats your order number ? we dont even see your order with us. You send to the correct seller ??

    • Question : Inquiry for the item from adi****Dec 10, 2017

      Hi is the new ipad 2017 the 10.5 inch version?

      Answer : [Re] Inquiry for the item from adi****

      Hi
      Which one designed?

    • Question : Inquiry for the item from len****Nov 18, 2017

      For P039, which is 1 and which is 2?

      Answer : [Re] Inquiry for the item from len****

      #01 Yellow . #02 Pink

    • Question : Inquiry for the item from ada****Sep 22, 2017

      Hi, is the model iPad Pro 9.7 referring to the 2017 new ipad 9.7", i.e. A1822/1823?

      Answer : [Re] Inquiry for the item from ada****

      no, ipad pro 9.7 is 2016.
      pls see

      Question : [Re] Inquiry for the item from ada****

      Ok thanks

      Answer : [Re] Inquiry for the item from ada****

      Thanks for choosing to shop with JD mall shop

    +View all Notice, FAQ, Q&A >>
    [JD]👇👇Premium Designer Style👇👇★Goospery Case Cover For iPhone Samsung Xiaomi Redmi HTC Sony★👇👇
    [JD]👇👇Premium Designer Style👇👇★Goospery Case Cover For iPhone Samsung Xiaomi Redmi HTC Sony★👇👇
    Item Q&A
    • Question : Which series of the covers do you have for Xiaomi Redmi 6?Aug 14, 2018

      Which series of the covers do you have for Xiaomi Redmi 6? Is there holes behind for the finger sensor and speaker?

      Answer : [Re] Which series of the covers do you have for Xiaomi Redmi 6?

      Hi
      in this line
      https://www.qoo10.sg/item/APPLE-JD-MALL-MAGNETIC-SMART-FLIP-LEATHER-CASE-FOR-IPHONE-6-7-8-X/488973361
      Don't worry, we will send you the correct model. If you are not sure, you can send an image to confirm with us.

    • Question : A3 (2016) Fancy DiaryAug 09, 2018

      Have stock for A3 (2016) Fancy Diary: RED or BROWN?

      Answer : [Re] A3 (2016) Fancy Diary

      Yes, I have stock, but red and brown need to wait for 1 week. If you choose black, you can send it on the same day.
      thank you

    • Question : Inquiry for the item from lon****Jul 18, 2018

      Which case with card holder is suitable for xiaomi note 5

      Answer : [Re] Inquiry for the item from lon****

      Hi
      in this line

      https://www.qoo10.sg/item/APPLE-JD-MALL-MAGNETIC-SMART-FLIP-LEATHER-CASE-FOR-IPHONE-6-7-8-X/488973361

    • Question : Redmi Note 4Jul 18, 2018

      Hi,
      Is the Navy color available for CANVAS DIARY for the Redmi Note 4 phone?

      regards
      ars

      Answer : [Re] Redmi Note 4

      Yes, there is this design, if there are other questions, I will contact you via WhatsApp.
      thank you

    • Question : Availability of Blue Moon Diary coverJul 15, 2018

      Hi, May i know whether there are available stocks of Blue Moon Diary Cover for Samsung Galaxy S4 ? Are all the colours in the drop down list available?

      Answer : [Re] Availability of Blue Moon Diary cover

      Hi, yes, there are all colors now, if the color you choose is temporarily out of stock, we will contact you.
      thank you

    +View all Notice, FAQ, Q&A >>
    [JD]★PU Leather Case For iPad 2/3/4 iPad Air iPad Air 2 iPad Mini 1/2/3/4 iPad Pro New iPad 2017
    [JD]★PU Leather Case For iPad 2/3/4 iPad Air iPad Air 2 iPad Mini 1/2/3/4 iPad Pro New iPad 2017
    Item Q&A
    • Question : Inquiry for the item from kht****Aug 13, 2018

      Can P023 fit new ipad 2018 model.

      Answer : [Re] Inquiry for the item from kht****

      CAN

    • Question : About itemAug 12, 2018

      Hi, casing for ipad pro 12.9 inches is available for all models?

      Answer : [Re] About item

      Hi
      Only have P001 , P010,P848,P694,P789,P792

    • Question : Inquiry for the item from yuh****Jun 09, 2018

      I would like to get a cover for ipad 6th gen, model A1954. Which type is suitable for this iPad?

      Answer : [Re] Inquiry for the item from yuh****

      Hi
      pls see the pic

    • Question : iPad new 9.7inch - Model A1893Jun 02, 2018

      May I know which model I should select for new iPad 9.7 inch - Model A1893?

      Are P788, P010 and P035 suitable? Is the back casing silicone or hard case for each of them? Thanks.

      Answer : [Re] iPad new 9.7inch - Model A1893

      Hi, please find your model according to the picture I provide
      P010 is hard case
      thank you

      Question : [Re] iPad new 9.7inch - Model A1893

      So I guess I should choose new Ipad 2018, correct?

      Answer : [Re] iPad new 9.7inch - Model A1893

      Yes, A1893 is Ipad 2018

    • Question : Inquiry related delivery from Get****May 09, 2018

      Hello. Please assist to check on the status of my order, Order No. 255081846, made on 29 Apr. Thanks.

      Answer : [Re] Inquiry related delivery from Get****

      Hi, Your item was posted out on 2018 / 04 / 30.
      For shipping, if you select:
      1. Singpost Normal Mail - Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery..;
      2. Qxpress - Qxpress takes about 2 to 4 working days (excluding weekends and PH) to deliver to your door step. We will strongly recommend you to select Qxpress as it comes with insurance and tracking number. Thanks.

    +View all Notice, FAQ, Q&A >>
    ★[JD Mall]★EDC FIDGET HAND SPINNER / Fidget cube Original MATT FEEL★Stress Toy★ [Local Store]
    ★[JD Mall]★EDC FIDGET HAND SPINNER / Fidget cube Original MATT FEEL★Stress Toy★ [Local Store]
    Item Q&A
    • Question : Spinner type A greyAug 13, 2018

      Hi,
      I would most likely make a sizable amount of purchase for the Fidget spinners, about 300, I would like to ask, if you have lighter colours like white? if not anything as light as possible. And if possible sent me pictures through my number or WhatsApp? Thanks.

      With warm regards,
      Melvin Tan
      96173396

      Answer : [Re] Spinner type A grey

      OK, I will contact you via WhatsApp.
      thank you

      Question : [Re] Spinner type A grey

      Hi,
      Appreciate your prompt response. I hope to hear from you asap. It's urgent. Thanks!


      Cheers,
      Melvin Tan
      96173396

      Answer : [Re] Spinner type A grey

      Thanks for choosing to shop with JD mall shop

    • Question : Inquiry for the item from nor****Sep 25, 2017

    • Question : Inquiry related delivery from bab****Jun 18, 2017

      218111888 - This is my order number- It shows as item shipped on 10th June, but still didnt received it. May i know when I can receive this?

      Answer : [Re] Inquiry related delivery from bab****

      Hi,
      Your item was posted out on 10 june.

      For normal parcels, Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery and sometimes 3 weeks due to random check. Please wait for it and check your mail box. Thanks.

    • Question : Sale QtyMay 31, 2017

      Can put more items on sale. now sale price only 9 qty. i want to buy 14 but they dont allow me say sale qty is not enough. Pls help. If not i cannot purchase. thank you

      Answer : [Re] Sale Qty

      What kind of style do you need ?
      I have confirmed again
      :)

    • Question : Inquiry for the item from aci****May 16, 2017

      Can I check if Type O is only coloured on one side or both?

      Answer : [Re] Inquiry for the item from aci****

      yes

    +View all Notice, FAQ, Q&A >>
    [JD Mall]🚚 FREE SHIPPING🚚!!!🔥HOT SALE🔥Case For Samsung Galaxy Tablets Tab Note Pro
    [JD Mall]🚚 FREE SHIPPING🚚!!!🔥HOT SALE🔥Case For Samsung Galaxy Tablets Tab Note Pro
    Item Q&A
    • Question : Inquiry related delivery from ice****Aug 13, 2018

    • Question : P216 Grey avail?Aug 08, 2018

      Hi,
      Is P216 Grey for Samsung Tab S8.4 is still avail?

      Answer : [Re] P216 Grey avail?

      YES,i have
      If there are other questions after ordering, I will contact you via WhatsApp.
      thank you

      Question : [Re] P216 Grey avail?

      I would like to buy P216 and pouch armband.However, there is no group buy. I need pay add on shipping cost for the pouch.

      Answer : [Re] P216 Grey avail?

      Hi, you can get our coupons.
      For shipping, if you select:
      1. Singpost Normal Mail - Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery..;
      2. Qxpress - Qxpress takes about 2 to 4 working days (excluding weekends and PH) to deliver to your door step. We will strongly recommend you to select Qxpress as it comes with insurance and tracking number. Thanks.

    • Question : Error on the deliveryJul 20, 2018

    • Question : Inquiry related delivery from msb****Jul 14, 2018

      Hi. I have ordered samsung case on 3 July. Till now, i have not received it. Can you check and advise.

      Answer : [Re] Inquiry related delivery from msb****

      Hi, Your item was posted out on 2018 / 07 / 05.
      For shipping, if you select:
      1. Singpost Normal Mail - Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery..;
      2. Qxpress - Qxpress takes about 2 to 4 working days (excluding weekends and PH) to deliver to your door step. We will strongly recommend you to select Qxpress as it comes with insurance and tracking number. Thanks.

    • Question : Samsung Galaxy Tab 3 7.0, SM-T215Feb 08, 2018

      I'm looking for case cover. MY model Samsung Galaxy Tab 3 7.0, SM-T215. Which type i should select under "MODEL TYPE"

      Answer : [Re] Samsung Galaxy Tab 3 7.0, SM-T215

      maybe is Samsung Tab 3 Lite 7.0 / 3V (T110-T113)
      But I'm not sure

    +View all Notice, FAQ, Q&A >>
    [JD Mall]📣📣Clear TPU Case 1.4mm Case Cover Case Case Cover Angle Airbag Case for iPhone / SAMSUNG
    [JD Mall]📣📣Clear TPU Case 1.4mm Case Cover Case Case Cover Angle Airbag Case for iPhone / SAMSUNG
    Item Q&A
    • Question : Inquiry for the item from Aka****Aug 10, 2018

      Which one is the one with corner bumper

      Answer : [Re] Inquiry for the item from Aka****

      Hi
      All the protective shells of this link carry
      thank you

    • Question : Inquiry for the item from zoe****Apr 01, 2018

    • Question : CoverFeb 04, 2018

      Hi, may i check what is the different between #01 and #07 and #0X?

      thanks.

      Answer : [Re] Cover

      Hi, do not worry, will reply you later

      #01 Soft Silicone
      #07 Soft Silicone + PC
      (Feb 05, 2018 16:37)

    • Question : Inquiry related delivery from jos****Jan 04, 2018

      Hi I have no recieved my delivery kindly advise

      Answer : [Re] Inquiry related delivery from jos****

      Hi, Your item was posted out on 2017 / 12 / 29.
      For shipping, if you select:
      1. Singpost Normal Mail - Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery..;
      2. Qxpress - Qxpress takes about 2 to 4 working days (excluding weekends and PH) to deliver to your door step. We will strongly recommend you to select Qxpress as it comes with insurance and tracking number.
      Thanks.

    • Question : Inquiry related cancel and refund from cle****Nov 07, 2017

      Hi your product is very different from what i ordered the first time and not only it cannot serves its purpose as a phone case, it is also of lousy quality. I expect a refund. Please refer to photo

      Answer : [Re] Inquiry related cancel and refund from cle****

      Hi, this is the fifth generation design, it is designed to better protect the phone and better experience

    +View all Notice, FAQ, Q&A >>
    [JD Mall]📣📣3D Curve Buy1 Free 1 📣📣 Samsung S6 S7 Edge Tempered Glass Screen Protector Privacy
    [JD Mall]📣📣3D Curve Buy1 Free 1 📣📣 Samsung S6 S7 Edge Tempered Glass Screen Protector Privacy
    Item Q&A
    • Question : Inquiry for the item from lci****Aug 09, 2018

      Hi. what model for MiA1? thanks

      Answer : [Re] Inquiry for the item from lci****

      HI
      in this new line
      https://www.qoo10.sg/item/JD-MALL-TEMPERED-GLASS-BUY-1-GET-1-FREE-XIAOMI-REDMI-HUAWEI/546962583

    • Question : EnquiriesAug 05, 2018

      hi, may I know what is the diff between "[JD Mall]📣📣3D Curve Buy1 Free 1 📣📣 Samsung S6 S7 Edge Tempered Glass Screen Protector Privacy" and "[JD Mall]📣📣All MODEL TEMPERED GLASS📣📣BUY 1 GET 1 FREE Samsung Apple XIaomi Tablet HuaweiOppo" for note 8 tempered glass?

      Answer : [Re] Enquiries

      same

    • Question : Inquiry for the item from liw****Sep 15, 2017

    • Question : S7 full coverage screen protectorJun 20, 2017

      Hi,

      Is this option for full coverage (incl side) for Samsung S7?

      Item Code : Samsung Galaxy S7
      System : 3D Curve Glass
      Color : Gold 土豪金(+$1.00)
      Add Dual Cable 双面插 : NONE
      Tempered Glass Buy1 Free 1 : Yes I Want !

      Answer : [Re] S7 full coverage screen protector

      Yes, it is. The color you choose is gold frame. Pls note.

    • Question : Inquiry for the item from zok****May 31, 2017

      Hi,
      Send u an enquiry about the S7 edge screen protector. Is it full screen cover?

      Answer : [Re] Inquiry for the item from zok****

      yes

    +View all Notice, FAQ, Q&A >>
    [JD]🚚🚚Stock in Sinapore★Custom Series★MacBook Case★Casinging Cover Hard Cover Case for Macbook
    [JD]🚚🚚Stock in Sinapore★Custom Series★MacBook Case★Casinging Cover Hard Cover Case for Macbook
    Item Q&A
    • Question : Urgent DeliveryAug 08, 2018

    • Question : question about the designJul 28, 2018

    • Question : Compatibility with new 2018 MacBook Pro Retina 15Jul 19, 2018

      Hi will the "MacBook Pro Retina" cover fit the new 2018 MacBook Pro Retina 15 inch? Model A1990.

      Answer : [Re] Compatibility with new 2018 MacBook Pro Retina 15

      Hi
      There is currently no such model. Other models can refer to the picture.

    • Question : Marble series for Macbook Pro Retina 13Jun 21, 2018

      Do you have Marble series for Macbook Pro Retina 13? Would like to buy, but realised there is no option for Retina. Thanks.

      Answer : [Re] Marble series for Macbook Pro Retina 13

      Hi
      pls see the pic

    • Question : Inquiry related delivery from gla****Jun 07, 2018

      If I order now, would it be possible to reach my place before Tuesday next week?

      Answer : [Re] Inquiry related delivery from gla****

      Hi, I think there is no way to reach, because this product takes 2-3 days to make

    +View all Notice, FAQ, Q&A >>
    [JD Mall]★SG-Seller★Cigarette Lighter /Rechargable USB Electronic Lighter/Fidget spinner lighter
    [JD Mall]★SG-Seller★Cigarette Lighter /Rechargable USB Electronic Lighter/Fidget spinner lighter
    Item Q&A
    • Question : Inquiry for the item from zoe****Jul 30, 2018

    • Question : Inquiry for the item from snu****Jul 06, 2018

      hello, is B04 greenwon lighter single or double arc?

      Answer : [Re] Inquiry for the item from snu****

      HI
      double

    • Question : Self collectionDec 20, 2017

      Bro / Sis, I need one of the lighters urgently. Can I collect it from you tonight / tomorrow? My flight is tomorrow at 6.15 p.m. Need to reach airport latest by 4.15 p.m. Can help me? Merry Christmas and Happy New Year to you....

      - Sree

      Answer : [Re] Self collection

      Hi
      we only fulfil the order online, strictly no meetup.
      Good day for you

    [JD Mall]★Smart Bracelet Fitness Tracker Step Counter Fitness Band Alarm Clock Vibration Wristband
    [JD Mall]★Smart Bracelet Fitness Tracker Step Counter Fitness Band Alarm Clock Vibration Wristband
    Item Q&A
    • Question : G19 smart watchAug 03, 2018

      Can i buy a bracelet for G19? My existing bracelet is damaged already.

      Answer : [Re] G19 smart watch

      Of course, you can buy

    • Question : Inquiry for the item from Sel****May 11, 2018

      Hi.
      Which model has English language on the watch and apps?
      Thanks

      Answer : [Re] Inquiry for the item from Sel****

      Hi, All modes have English voice

      Question : [Re] Inquiry for the item from Sel****

      Because I see some using chinese app

      Answer : [Re] Inquiry for the item from Sel****

      Hi
      The language of the APP will change according to the language of your country and your mobile phone

      Question : [Re] Inquiry for the item from Sel****

      Hi that’s great!
      Thank you!

      Answer : [Re] Inquiry for the item from Sel****

      Thanks for choosing to shop with JD mall shop

    • Question : G19 Stopped Working After 1 weekMay 04, 2018

      I received my G19 fitness tracker 2 weeks ago which did not turn on at first and needed to be charged. It worked fine then, and could track my sleep. After the first night, it no longer registered any sleep.

      Now, it has stopped working altogether (no display and does not sync with app) after 1 week, and it will not charge despite being plugged into a USB port. How can I get it repaired or replaced?

      Do I have to come down to your shop?

      Answer : [Re] G19 Stopped Working After 1 week

      Hi,
      Please set your watch according to User Guide.
      AND
      I have a maintenance location,
      Local Warranty :
      Our Service Center is conviently located at
      UBI CENTER near Macpherson MRT.
      Do contact us first for any warranty problem.
      We will assist you ASAP.
      Thank you for shopping with us.

    • Question : Inquiry for the item from see****Mar 22, 2018

      Can all watches be able to sync with Healthy 365 app to take part in NSC program?

      Answer : [Re] Inquiry for the item from see****

      Sorry, I haven't used it and can't be sure

    [JD]📣📣4 IN 1 Full Body Skins Sticker📣📣Front★Inner★Back★Trackpad ♥ NEW Full Screen Protector ♥
    [JD]📣📣4 IN 1 Full Body Skins Sticker📣📣Front★Inner★Back★Trackpad ♥ NEW Full Screen Protector ♥
    Item Q&A
    • Question : 120448076Aug 03, 2018

      hi

      its scheduled to be delivered on 2/8 and theres no update regarding it

      please advise

      Answer : [Re] 120448076

      Hi
      your order have Order cancel - Request

    • Question : 120448076Aug 03, 2018

      eh hi.

      scheduled to deliver today. but theres no news?

      Answer : [Re] 120448076

      Hi
      your order have Order cancel - Request
      thank you

    • Question : Wrong model tempered glassApr 13, 2017

      Hello,

      What rubbish are you talking about. I ordered the tempered glass for Asus Zenfone ZE550KL. It is 2cm too short and you said that it is the correct model!

      The speaker and front camera holes does not even fit well. STOP CHEATING MONEY!!!

      I demand an answer from you! If not do a full refund! you are wasting my Time!


      Question [Re] Wrong model tempered glass
      Hi,

      I have ordered the tempered glass for Asus Zenfone ZE550KL. You send me a glass that is about 2 cm too short and obviously for another model.

      Please resend the right glass for my phone.
      Answer [Re] Wrong model tempered glass
      Hi
      This is the correct model , Asus tempered glass is not fully covered

      Answer : [Re] Wrong model tempered glass

      .

    • Question : Interested in rose goldMar 27, 2017

      Hi , I am keen in the colour rose gold. But it is out of stock. Will you be able to inform me when the stock has been
      replenished ? I can be contacted via my email , rachelwai90@gmail.com

      Answer : [Re] Interested in rose gold

      ok

    • Question : DeliveryMar 24, 2017

      Hi,

      Can i know why after so long, my items are not yet out for delivery?

      Answer : [Re] Delivery

      Thank you for choosing the JD MAll store.
      Become a fan, you will likely receive a 5% coupon

    +View all Notice, FAQ, Q&A >>
    [JD]★High quality Bra Dress/Tank Top/Bra Top/Padded Camisole/Yoga Wear/Plus size/Sports Bra★SG Local
    [JD]★High quality Bra Dress/Tank Top/Bra Top/Padded Camisole/Yoga Wear/Plus size/Sports Bra★SG Local
    Item Q&A
    • Question : Inquiry for the item from cpu****Aug 01, 2018

      Hi, may I confirm if type H is the crew neck long sleeve or dress? The photos shown on the page are confusing. Thanks.

      Answer : [Re] Inquiry for the item from cpu****

      Hi
      this is dress.
      thank you

      Question : [Re] Inquiry for the item from cpu****

      Then which style should I choose for the long sleeves (see photo)

      Answer : [Re] Inquiry for the item from cpu****

      Sorry, this model has not yet started selling.

    • Question : Inquiry related delivery from lyn****Jul 16, 2018

      I have ordered on the 5th on July but till today shipping status still not updated. Pls check. Order 266064876.

      Answer : [Re] Inquiry related delivery from lyn****

      Hi, don't worry, this order has been handed over to Qxpress, There will be an update soon.
      thank you

    • Question : Inquiry from kel****May 06, 2018

      Hi Seller, is it possible to do self-collection? If yes, kindly let me know your address thanks alot

      Answer : [Re] Inquiry from kel****

      Hi
      we only fulfil the order online, strictly no meetup. Thanks

      Question : [Re] Inquiry from kel****

      Hi thanks for yr reply. No problem i will purchase online instead

    • Question : Inquiry for the item from gdm****May 01, 2018

      What is the dimensions for Type G size S?

      Answer : [Re] Inquiry for the item from gdm****

      Hi
      The size S , out of stock now

    [JD]👇👇GOOSPERY Color Fancy Diary👇👇★100% Authentic Genuine★ Samsung iPhone OPPO XiaoMi HUAWEI LG
    [JD]👇👇GOOSPERY Color Fancy Diary👇👇★100% Authentic Genuine★ Samsung iPhone OPPO XiaoMi HUAWEI LG
    Item Q&A
    • Question : Redmi 5 casingAug 01, 2018

      Is the hole for the camera in the centre for Xiaomi Redmi 5?

      Answer : [Re] Redmi 5 casing

      Hi
      Redmi 5 the hole for the Fingerprint recognition in the centre

    • Question : Inquiry for the item from wee****Jul 25, 2018

    • Question : Phone cover fittingJul 23, 2018

    • Question : Inquiry for the item from wsf****Jul 11, 2018

      Hi,

      Do you have purple+navy for redmi 2?

      Any collection address and collection hours?

      Thanks.

      Answer : [Re] Inquiry for the item from wsf****

      Sorry, the model of redmi 2 has been discontinued a long time ago.

    • Question : Inquiry for the item from che****Jul 08, 2018

      Hi do you still have casing stock for redmi note 4? Preferred color is Purple + navy.
      Thanks

      Answer : [Re] Inquiry for the item from che****

      yes , Have a large inventory

    +View all Notice, FAQ, Q&A >>
    [JD]3 IN 1 Wireless Charger+6700mAh Traver Charger+Power Bank For Smart Phones Universal wireless
    [JD]3 IN 1 Wireless Charger+6700mAh Traver Charger+Power Bank For Smart Phones Universal wireless
    Item Q&A
    • Question : charging macAug 01, 2018

      Hi!

      Can the c type output charge Macbook while plugged in?

      Answer : [Re] charging mac

      Sorry, this product has been discontinued.

    • Question : Smart Charger?May 21, 2018

      Hi is this a smart charger? or a flat rate output of 2.4A? Thanks.

      Answer : [Re] Smart Charger?

      Hi, this product can intelligently regulate the output power.
      The maximum value is 2.4A
      thank you

    • Question : Hi May i know this product is from which country?May 06, 2018

      Hi May i know this product is from which country?

      Answer : [Re] Hi May i know this product is from which country?

      Made in China

    • Question : PlugApr 29, 2018

      HI,
      Can the Macbook power plug fit in?

      If need more than 2 type of plug, how to order?

      Answer : [Re] Plug

      Yes, can fit macbook .
      You can tell me the plug you need after ordering, I will show you how to topup

    • Question : Inquiry for the item from jac****Apr 22, 2018

      Hi, does the type c support PD?

      Answer : [Re] Inquiry for the item from jac****

      Hi
      Which PD are you referring to ?

      Question : [Re] Inquiry for the item from jac****

      The Usb C does it support power delivery?

      Answer : [Re] Inquiry for the item from jac****

      Hi
      The Type C Max output is 5V/2.4A

      Question : [Re] Inquiry for the item from jac****

      Ok. Thanks!

    [JD Super Sale]Original Xiaomi Mi Band 2★Smart Wristband Bracelet★Heart Beat★Fitness★Tracker Counter
    [JD Super Sale]Original Xiaomi Mi Band 2★Smart Wristband Bracelet★Heart Beat★Fitness★Tracker Counter
    Item Q&A
    • Question : Inquiry for the item from sal****Jul 23, 2018

      I do not want the "FREE OEM STRAP" that cost $$$, can you just sell the MIBAND 2 only??

      Answer : [Re] Inquiry for the item from sal****

      Hi
      OEM strap is complimentary, no additional costs.
      thank you

    [JD] 2018 New ❤❤❤ Christmas Gifts ❤ Faux Leather Cards Holder Suit for any Smart Phone
    [JD] 2018 New ❤❤❤ Christmas Gifts ❤ Faux Leather Cards Holder Suit for any Smart Phone
    Item Q&A
    • Question : Customisation of ItemJul 19, 2018

      Hi,

      Looking to use this card holder for corporate gift.

      Is customisation available for this item? E.g. printing of company logo/name?

      If this is possible, could you provide a price quote (including production/lead time etc.)? Thank you.

      Answer : [Re] Customisation of Item

      Yes it’s available, we can customize for you. We can either print your specific design for your need (with your company name and design) or emboss your company logo on the faux leather. MOQ is 200pieces for 1 design. Price will depend your needs and quantity . Range from $3-$5 per piece
      You can contact us via WhatsApp: 91966498
      thank you

    • Question : Inquiry for the item from geo****Dec 17, 2017

    • Question : Delivery before 22nd Dec?Dec 19, 2017

      Hi, i ordered 16 pcs of namecard holders & selected QExpress. Will i be able to receive them by 22nd Dec?

      Answer : [Re] Delivery before 22nd Dec?

      Hi, .
      For shipping, if you select:
      1. Singpost Normal Mail - Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery..;
      2. Qxpress - Qxpress takes about 2 to 4 working days (excluding weekends and PH) to deliver to your door step. We will strongly recommend you to select Qxpress as it comes with insurance and tracking number.
      Thanks.

      Question : [Re] Delivery before 22nd Dec?

      Yes i ordered & selected QExpress. My order no. is 115598398. Can you ship out asap so that I can receive it by this Friday? Thanks!

      Answer : [Re] Delivery before 22nd Dec?

      I will do it ASAP

      Question : [Re] Delivery before 22nd Dec?

      Thank you so much!

      Answer : [Re] Delivery before 22nd Dec?

      :)

    • Question : Inquiry for the item from zee****Dec 17, 2017

    • Question : Inquiry for the item from reg****Dec 16, 2017

      Hi, when will the white marble white be in stock?

      Answer : [Re] Inquiry for the item from reg****

      And also, is the $1.99 inclusive shipping per card case still applicable?

      Question : [Re] Inquiry for the item from reg****

      White Marble white will be in stocks after mid of next week. Stay in tune. $1.99 is a 1 day offer by Qoo10 sg to celebrate the new launch of Muxma Brand in Qoo10 sg. currently is $3.99 with free shipping. Thanks

    +View all Notice, FAQ, Q&A >>
    JD】10PCS Russia 2018 World Cup Stickers Tattoos Football Waterproof Stickers for tattoos
    JD】10PCS Russia 2018 World Cup Stickers Tattoos Football Waterproof Stickers for tattoos
    Item Q&A
    • Question : Inquiry related delivery from lyn****Jul 15, 2018

    • Question : Regarding ItemJul 12, 2018

      Hi,

      Other than flag temp tattoo. do u sell liverpool temp tattoo? need it for some theme party in bulk

      Answer : [Re] Regarding Item

      Yes, how many sheets do you need?
      Our style is this, the size is: 60*60mm

    • Question : Inquiry related delivery from y88****Jul 09, 2018

    • Question : Inquiry related delivery from aud****Jul 02, 2018

    • Question : Inquiry from Mug****Jun 29, 2018

      hlhi do you have Portugal?

      Answer : [Re] Inquiry from Mug****

      Sorry , no have

    +View all Notice, FAQ, Q&A >>
    [JD] iWatch 1/2/3 Strap★42mm 38mm modern buckle band with magnetic closure Wrist Leather Strap
    [JD] iWatch 1/2/3 Strap★42mm 38mm modern buckle band with magnetic closure Wrist Leather Strap
    Item Q&A
    • Question : Replace itemJul 14, 2018

      Hi,

      Mistakenly ordered wrong product due to confusion in the item code. Can it be replaced?

      Thanks

      Answer : [Re] Replace item

      Hi,
      We only do exchange for faulty item or we send out the wrong item to buyer.
      Thanks.

    • Question : Inquiry for the item from cha****Jul 01, 2018

      Hi is this a registered parcel? Can I track it? Thanks.

      Answer : [Re] Inquiry for the item from cha****

      yes , registered parcel

    • Question : Inquiry related delivery from haz****Apr 20, 2018

    • Question : Inquiry related delivery from cel****Apr 11, 2018

      Can we self collect?

      Answer : [Re] Inquiry related delivery from cel****

      Hi
      we only fulfil the order online, strictly no meetup. Thanks

    • Question : IW008 stockApr 07, 2018

      Any idea when u get stock for IW008 modern Leather Strap. Looks good

      Answer : [Re] IW008 stock

      HI, this product factory has been out of stock, we are waiting for reply.Temporarily unable to get accurate time .
      thank you

    +View all Notice, FAQ, Q&A >>
    ★JD Mall★Bluetooth Wireless Mouse and Keyboard★iOS/Android/Windows mobile Phone Slim Universial
    ★JD Mall★Bluetooth Wireless Mouse and Keyboard★iOS/Android/Windows mobile Phone Slim Universial
    Item Q&A
    • Question : Inquiry for the item from sho****Jul 13, 2018

    • Question : Inquiry for the item from ber****Jul 08, 2018

      Hi, am looking for foldable keyboard but it can be connect by Bluetooth only or can used by cable or USB?

      Answer : [Re] Inquiry for the item from ber****

      Hi
      it connect by Bluetooth only .
      thank you

    • Question : Inquiry for the item from sok****Jun 24, 2018

      Im using Samsung Tab. Model SM-T713, can it fit?

      Answer : [Re] Inquiry for the item from sok****

      Hi
      Which style do you need?

      Question : [Re] Inquiry for the item from sok****

      Considering type B, with touchpad.

      Answer : [Re] Inquiry for the item from sok****

      can,Please select the correct size.

      Question : [Re] Inquiry for the item from sok****

      OK. Thanks, will order next week as I'll be away..

      Answer : [Re] Inquiry for the item from sok****

      Thanks for choosing to shop with JD mall shop

    • Question : Bluetooth Keyboard & MouseMay 22, 2018

      Hi
      Can I use both the Type A iPad Keyboard (for iPad Air) together with the Type B bluetooth mouse at the same time with the same iPad Air ?

      Answer : [Re] Bluetooth Keyboard & Mouse

      Hi, iPhone and iPad systems do not support mouse.
      thank you

      Question : [Re] Bluetooth Keyboard & Mouse

      Thanks for the swift response.
      My iPad Air Model is : MD792ZP/A. Will Type A iPad Keyboard be compactible ?
      If yes, after the first bluetooth connection with between my iPad Air and Type A iPad Keyboard, will the 2 devices be Automatically paired and connected when in use subsequently ?

      Answer : [Re] Bluetooth Keyboard & Mouse

      Yes, as long as you turn on Bluetooth, they will automatically link,
      Just like the Bluetooth headset we use, we only need to pair it for the first time.

      Question : [Re] Bluetooth Keyboard & Mouse

      Based on your response, I have placed an order for iPad Keyboard Type A Case (black). Looking forward to receive the product.

      Answer : [Re] Bluetooth Keyboard & Mouse

      ok , thank you

    • Question : Inquiry for the item from kho****Jun 11, 2018

      Can i check the universal type B, can it fit with samsung n8020?

      Answer : [Re] Inquiry for the item from kho****

      Hi, can you tell me the size of your Samsung tab?
      thank you

    +View all Notice, FAQ, Q&A >>
    [JD] APPLE iWatch 1/2/3 42mm 38mm Apple watch Strap Wrist Leather Silicone Silicon Strap [SG Sales]
    [JD] APPLE iWatch 1/2/3 42mm 38mm Apple watch Strap Wrist Leather Silicone Silicon Strap [SG Sales]
    Item Q&A
    • Question : IW004Jul 13, 2018

      hi,

      how long is IW004? same as apple silicone strap S? can fit small wrist?

      Answer : [Re] IW004

      Hi,Only one size
      is 182+60cm,smallest size:90+60cm.

    • Question : Picture and StockMay 21, 2018

      Hi, may I have a real life picture of the item:

      Item code : IW002 / Size : APPLE 42mm-L / Color : #09 ($3.50)

      Thank you.

      Answer : [Re] Picture and Stock

      Sorry, this picture is not in my database

    • Question : StrapApr 04, 2018

      I have iwatch 3 and would like to get the pink an blue silicon strap. What is item code?

      Answer : [Re] Strap

      Hi,let me check and get back to you later. Thanks


      Hi
      Please send me a picture
      thank you
      (Apr 07, 2018 19:16)

    • Question : Inquiry for the item from jea****Mar 27, 2018

      Hi, what is the material for IW005. IW006 and IW009?

      Answer : [Re] Inquiry for the item from jea****

      IW005 , IW006 is stainless steel
      IW009 is leather

    • Question : IW003 & IW004Jan 21, 2018

      Hi, may I know the material for IW003 & IW004.

      Is it leather, nylon, silicone, or?

      Thanks.

      Answer : [Re] IW003 & IW004

      silicone

    +View all Notice, FAQ, Q&A >>
    JD★[SG Seller]★Rabbit Bunny key chain★Kopenhagen Bunny Bag Clip On Soft Toy Plush Gift Office School
    JD★[SG Seller]★Rabbit Bunny key chain★Kopenhagen Bunny Bag Clip On Soft Toy Plush Gift Office School
    Item Q&A
    • Question : Inquiry for the item from Jai****Jul 12, 2018

      Hi, I ordered 2 balls. But there isn't any chain attached to it? Isn't it supposed to be a keychain?

      Answer : [Re] Inquiry for the item from Jai****

      Hi, this is just a ball, not a keychain.
      thank you

    • Question : Inquiry for the item from Sus****Apr 18, 2018

    • Question : tear seen on both legsJan 03, 2018

      hi,
      the area around the legs at the back are torn.
      will you be able to send me a replacement?
      I can send you the photo if necessary.

      Answer : [Re] tear seen on both legs

      Hi, can you pls take a pics of the small piece of paper aka Order note (that shows your order item) and send to me ?
      Also we need pictures of all the items you received.
      Thanks

    • Question : Inquiry for the item from rai****Dec 02, 2017

    • Question : Inquiry for the item from joa****Aug 18, 2017

    +View all Notice, FAQ, Q&A >>
    [JD Mall]★Smart Bracelet Fitness Tracker Step Counter Fitness Band Alarm Clock Vibration Wristband
    [JD Mall]★Smart Bracelet Fitness Tracker Step Counter Fitness Band Alarm Clock Vibration Wristband
    Item Q&A
    • Question : Inquiry for the item from Sel****Jul 12, 2018

      Hi. What’s the dimensions for S908?
      Thanks

      Answer : [Re] Inquiry for the item from Sel****

      Hi
      Size : 4.8*2.4*1.3 cm
      Weight:34g
      thank you

    • Question : gd afternoonJul 07, 2018

      hi seller if I now order when the item will reach?

      Answer : [Re] gd afternoon

      Hi
      Sorry to keep you waiting. We plan to send it this morning, but found that the price of this product is wrong, its correct price is 94.2, and the price of the other is 69.2.
      Sorry for the trouble, if you need to continue this order you will need to pay S$25, we will give you a S$5 discount, so it is S$20. Or you can choose to cancel this order.
      very sorry

      Question : [Re] gd afternoon

      Hi this is not acceptable n not ethical. You placed your product with the wrong pricing, it is your error, not mine. U should not charge me extra for your error. Please send me the exact model watch as per what I have paid.

      Answer : [Re] gd afternoon

      Hi this is not acceptable n not ethical. You placed your product with the wrong pricing, it is your error, not mine. U should not charge me extra for your error. Please send me the exact model watch as per what I have paid.

      Question : [Re] gd afternoon

      Sorry, I will make a full refund.

    [JD]PREMIUM Laptop Cover Sleeve With inner padding MacBook Sleeve Padded Bag ASUS
    [JD]PREMIUM Laptop Cover Sleeve With inner padding MacBook Sleeve Padded Bag ASUS
    Item Q&A
    • Question : Inquiry for the item from Eva****Jun 28, 2018

      Hi, i received my feltcloth series but the mouse storage package is missing. How to reslove this?

      Answer : [Re] Inquiry for the item from Eva****

      Hi, can you pls take a pics of the small piece of paper aka Order note (that shows your order item) and send to me ?
      Also we need pictures of all the items you received.
      Thanks

      Question : [Re] Inquiry for the item from Eva****

      Here’s the photo of the item

      Answer : [Re] Inquiry for the item from Eva****

      And here the order note

      Question : [Re] Inquiry for the item from Eva****

      Sorry, I will resend to you.
      pls wait . thank you

      Answer : [Re] Inquiry for the item from Eva****

      Hi, thanks. How long will it take until I receive it? So far did not get it.... Thx

      Question : [Re] Inquiry for the item from Eva****

      Hi
      Already sent last week , sent by Singpost Normal Mail

      Answer : [Re] Inquiry for the item from Eva****

      Hello, received it today. Thank you

      Question : [Re] Inquiry for the item from Eva****

      Thanks for choosing to shop with JD mall shop

    [JD Mall]🚚🚚Stock in Sinapore★Cartinoe laptop Bag★MacBook★ Cover PU Cover Protective for Laptop
    [JD Mall]🚚🚚Stock in Sinapore★Cartinoe laptop Bag★MacBook★ Cover PU Cover Protective for Laptop
    Item Q&A
    • Question : Inquiry for the item from jos****Jul 06, 2018

      Hi

      May I know if you will restock BB607 for MacBook Air?

      Thanks

      Answer : [Re] Inquiry for the item from jos****

      Hi
      Style BB607 has been discontinued, you can choose other styles.
      thank you

    • Question : Inquiry for the item from heh****Jul 05, 2018

      Hi, I still have not received my laptop bag. Ordered on 22 June 2018, but until now still no updates on the shipping. Contacted you 2 times already. Please let me know when can I get my bag!

      Answer : [Re] Inquiry for the item from heh****

      Sorry, I didn't see your message and will contact you via Whatsapp.
      thank you

    • Question : Inquiry for the item from chl****May 11, 2018

      Are you bringing in BB641 13” size laptop bag? The current model only has 15.4”.

      Answer : [Re] Inquiry for the item from chl****

      Sorry, it's only have model 15.4".

    • Question : Inquiry for the item from ger****Jan 06, 2018

      For BB620 zip series, does the sleeve open 180° like a book and does the corner have elastics to hold the screen?

      Does it fit screen 13.3in x L33cm x W22.5cm?

      Does my measurements also fit BB607 series?
      thanks

      Answer : [Re] Inquiry for the item from ger****

      Hi, can not open 180 °
      According to your measurements, I think it fits the BB607 series, but this is the design of the macbook

      Question : [Re] Inquiry for the item from ger****

      ok thanks. can you recommend a sleeve case that i can open fully so i can just carry and open the laptop and use it right away. thanks

      Answer : [Re] Inquiry for the item from ger****

      Hi
      We do not have this design, for models other than MacBooks
      Next week, we will update the new design, you can pay attention
      thank you

    • Question : Inquiry for the item from jae****Nov 24, 2017

    +View all Notice, FAQ, Q&A >>
    [JD]Macbook 🚚🚚Stock in Sinapore★Sweet Macaron Color MACBOOK Laptop Case PC Hard Case
    [JD]Macbook 🚚🚚Stock in Sinapore★Sweet Macaron Color MACBOOK Laptop Case PC Hard Case
    Item Q&A
    • Question : Stock for Macbook CaseJul 02, 2018

      Hi,
      When would the milk pink macbook case for macbook air 13 inch be available?

      Answer : [Re] Stock for Macbook Case

      Hi, the latest stock will arrive tomorrow.
      thank you

      Question : [Re] Stock for Macbook Case

      ok thank you!!

      Answer : [Re] Stock for Macbook Case

      Btw how long will the delivery take?

      Question : [Re] Stock for Macbook Case

      Btw how long will the delivery take?

      Answer : [Re] Stock for Macbook Case

      Hi
      Shipping 2-3working day

    • Question : Pink colourMar 09, 2018

      Hi, when will the pink milk colour with cutout be available? That is good for Macbook (not Air/Pro) right?

      Answer : [Re] Pink colour

      Hi
      pls tell me your macbook model

    • Question : Inquiry for the item from sio****Jan 20, 2018