Q&A board

Q & A Lists
Item Question & Answer
ELF Studio Blush Palette - LIGHT / DARK / e.l.f. Studio Powdered Blush Palette In LIGHT / DARK
ELF Studio Blush Palette - LIGHT / DARK / e.l.f. Studio Powdered Blush Palette In LIGHT / DARK
Item Q&A
  • Question : Inquiry related delivery from Ida****Sep 05, 2017

    Hi ! Will like to check if i can request for normal registered mail as i'm usually not at home .. thanks !

    Answer : [Re] Inquiry related delivery from Ida****

    we no longer offer normal mail.
    smartpac/registered mail can be collected at post office should the doorstep delivery fails.

  • Question : Inquiry for the item from gut****Apr 25, 2017

    Hi. Do you have ready stock for the Light palette? Thanks

    Answer : [Re] Inquiry for the item from gut****

    As very clearly stated on our listing it is ready stock.

READY STOCK IN SG ELF Studio Bronzers / e.l.f. Studio Bronzer in 3 shades
READY STOCK IN SG ELF Studio Bronzers / e.l.f. Studio Bronzer in 3 shades
Item Q&A
  • Question : Inquiry related delivery from ct0****May 02, 2017

    The item shows DELIVERED but it has not reached me yet. I wonder where is it delivered to.

    Answer : [Re] Inquiry related delivery from ct0****

    hi, there is 2 order under your username.
    kindly provide more information which order are you referring to as to what we see, both orders are already marked delivered.

    Question : [Re] Inquiry related delivery from ct0****

    Pls see the pic I sent u. I order only 1 bronzer. The powder I received already.

    Answer : [Re] Inquiry related delivery from ct0****

    under your username, both orders have been marked received by customer, it was manually updated on user side, and not automatically marked by system.
    do check if someone received the parcel on your behalf.

LA Girl High Definition Pro Powder / LA Girl HD Pro Banana Yellow / Transparent Setting Powder
LA Girl High Definition Pro Powder / LA Girl HD Pro Banana Yellow / Transparent Setting Powder
Item Q&A
  • Question : Inquiry for the item from has****Apr 28, 2017

    Hi can I know the expiry date of LA girl yellow corrector?
    Thanks.

    Answer : [Re] Inquiry for the item from has****

    Thank you for your enquiry.

    Question : [Re] Inquiry for the item from has****

    Hello can I know the expiry date of LA GIRL YELLOW corrector pls?

    Answer : [Re] Inquiry for the item from has****

    2017-04-28 19:56:17

    Thank you for your enquiry

ELF Studio Mad For Matte Eyeshadow Palette / E.l.f. Cosmetics Mad For Matte Collection / eyeslipsface ELF Professional Eyeshadow Palette MAD FOR MATTE
ELF Studio Mad For Matte Eyeshadow Palette / E.l.f. Cosmetics Mad For Matte Collection / eyeslipsface ELF Professional Eyeshadow Palette MAD FOR MATTE
Item Q&A
ELF Studio Mineral Infused Face Primer - READY STOCK IN SINGAPORE / e.l.f. Studio Mineral Infused Face Primer Clear / Tone Adjusting Green / Brightening Lavender / Radiant Glow
ELF Studio Mineral Infused Face Primer - READY STOCK IN SINGAPORE / e.l.f. Studio Mineral Infused Face Primer Clear / Tone Adjusting Green / Brightening Lavender / Radiant Glow
Item Q&A
  • Question : Inquiry for the item from sha****Apr 08, 2017

    When is the manufactured and expiry date for the lavender primer.

    Answer : [Re] Inquiry for the item from sha****

    Thank you for your enquiry.
    We seek to answer your enquiries within 1-2 working days.
    Thanks

ELF Studio HD Powder / e.l.f. Studio High Definition Face Powder
ELF Studio HD Powder / e.l.f. Studio High Definition Face Powder
Item Q&A
  • Question : [About Item] Related InquiriesFeb 25, 2017

    Hi, when will you restock Shimmer?

    Answer : [Re] [About Item] Related Inquiries

    We no longer bring that shade in