Q&A board

Available
MON~FRI : 10:00am ~ 8:00pm
SAT : 10:00am ~ 8:00pm
SUN, Holiday : 10:00am ~ 7:00pm
Q & A Lists
Item Question & Answer
Storage Food Canister
Storage Food Canister
Item Q&A
  • Question : Inquiry for the item from ng.****Aug 25, 2019

    Hi. May I know when will the green 0.5l be back in stock? Thanks.

    Answer : [Re] Inquiry for the item from ng.****

    Currently only the medium blue size is available, rest are out of stock. Thanks

Premium Cotton Dining Table Napkins
Premium Cotton Dining Table Napkins
Item Q&A
Fabric Animal Door Stopper
Fabric Animal Door Stopper
Item Q&A
  • Question : Inquiry for the item from pap****Jun 23, 2019

    hello! Is this item able to hold the main door??

    Answer : [Re] Inquiry for the item from pap****

    Will not work for door with auto close

Kitchen Heat Resistant Silicone Oven Baking Glove BBQ Mitt
Kitchen Heat Resistant Silicone Oven Baking Glove BBQ Mitt
Item Q&A
  • Question : Inquiry for the item from chr****Apr 18, 2019

    Is the 0.4cm stated in the dimensions refer to thickness of the silicone material?

    Answer : [Re] Inquiry for the item from chr****

    Yes

  • Question : Inquiry for the item from chr****Apr 17, 2019

    Does it come in a pair?

    Answer : [Re] Inquiry for the item from chr****

    Many thanks for the enquiry. Price is for one

  • Question : Inquiry for the item from pea****Feb 14, 2019

    Is the price for 1 piece or 2 pieces/1 pair?

    Answer : [Re] Inquiry for the item from pea****

    Price is for 1 pcs

  • Question : Inquiry for the item from joh****Feb 08, 2019

    Hi. Is it possible to get the same price if I visit your shop in Holland Village?tks

    Answer : [Re] Inquiry for the item from joh****

    Sure 😃our operating hours is as follow: mon to sat :10:30am to 07:30pm, sun/PH: 10:30am to 07:00pm. Thanks

Eclectic Beaded Curtain
Eclectic Beaded Curtain
Item Q&A
Portable Home Electric Popcorn Maker
Portable Home Electric Popcorn Maker
Item Q&A
  • Question : Inquiry for the item from Jac****Dec 08, 2018

    hi seller

    how to put flavours to the popcorn? Any recommendations?

    Answer : [Re] Inquiry for the item from Jac****

    There are many way you can learn online, such as one simple taste you can add is sugar. While it still warm after it pop, you can sprinkle sugar on it and mix well.

  • Question : Inquiry for the item from Ase****May 28, 2018

    Hello can advise the dimension of this item? Height and width.

    Answer : [Re] Inquiry for the item from Ase****

    hi Ase,
    Many thanks for the enquiry.
    The measurement of the machine is as follow:
    Height 32cm
    Width 16Cm

    Question : [Re] Inquiry for the item from Ase****

    Thank u. Have stock right?

    Answer : [Re] Inquiry for the item from Ase****

    Yes, stock is available

    Question : [Re] Inquiry for the item from Ase****

    Thanks.

    Answer : [Re] Inquiry for the item from Ase****

    .

Vintage Fame Wall Key Hanger / Organizer
Vintage Fame Wall Key Hanger / Organizer
Item Q&A
  • Question : Inquiry for the item from ato****Nov 29, 2018

    Hi, is there other designs in your store? And is the price in your store same as qoo10?

    Answer : [Re] Inquiry for the item from ato****

    Hi, I visited your store yesterday. Just wanted to say thanks to the uncle who attended to me.

    Question : [Re] Inquiry for the item from ato****

    No worries, many thanks

Cake Stand With Glass Dome
Cake Stand With Glass Dome
Item Q&A
  • Question : Inquiry for the item from ong****Nov 06, 2018

    Hi seller , any restock for lace cake stand with glass dome ?

    Answer : [Re] Inquiry for the item from ong****

    Not restocking, thanks

Antique Calligraphy Feather Quill Metal Nib Dip Ink Fountain Pen Set
Antique Calligraphy Feather Quill Metal Nib Dip Ink Fountain Pen Set
Item Q&A
  • Question : Inquiry for the item from lit****Oct 19, 2018

    Hi
    Im a left handed is this suitable for me?
    Thanks

    Answer : [Re] Inquiry for the item from lit****

    Can still use , except for two nibs are meant for right handed. Thanks

  • Question : Inquiry for the item from jgl****Dec 06, 2017

    Do u have store pick up? Thanks

    Answer : [Re] Inquiry for the item from jgl****

    You can purchase direct from our store at 211 holland ave #03-04, Singapore 278967
    Jim art

    Question : [Re] Inquiry for the item from jgl****

    Ok thanks!

    Answer : [Re] Inquiry for the item from jgl****

    Our contact no 64682858

  • Question : [Shipping] Related InquiriesDec 01, 2016

    This is a continuation froml the Shipping overseas questions. Sorry for creating a new chat. I am not sure how to reoly your answer.

    I understand that the cost for international would be different. Would you guys be okay with it if i am willing to pay the difference?

    I am hoping to not have to incur the shipping cost twice.

    Answer : [Re] [Shipping] Related Inquiries

    Sure, we can ship for you , but do call us first at 64682858 for arrangements and shipping details before your purchase.
    Many thanks for your enquiry and hope to hear from you soon

  • Question : Shipped overseasNov 29, 2016

    Hi!
    I am interested to buy this for a friend. She is staying at New Zealand. Is it possible for you to ship it to her directly?

    Thanks!

    Ann Gie

    Answer : [Re] Shipped overseas

    Shipping cost outside Singapore is at different rate. You can ship this item yourself via singpost. If I ship for you , I need to check the shipping rate first with singpost

  • Question : burgandy colour availabilityJan 14, 2014

    Whwn will you have the burgandy colour available? It said sold out. I really want to buy it urgently

    Answer : [Re] burgandy colour availability

    Hi,
    I ve kept one set for you now, as i don't have many, i will not put up for sale in this site. You may contact me at 98181003 or 64682858 for arrangement.

    many thanks

+View all Notice, FAQ, Q&A >>
Scrapbook Design Shadow Box Photo Frame
Scrapbook Design Shadow Box Photo Frame
Item Q&A
  • Question : Inquiry for the item from sam****May 04, 2018

    What’s the depth of the box? Not the depth of the frame but the maximum thickness to place an item inside.

    Answer : [Re] Inquiry for the item from sam****

    is about 1cm depth only

  • Question : Selling frame individuallyDec 06, 2017

  • Question : Enquiry about measurements of shadow boxMay 13, 2017

  • Question : ENQUIRE ON DESIGNSep 30, 2016

    Hi, would like to enquire whether the decoration items in the frame are already stick on or do we have to do it ourself? If let say I want to buy it without all those items being stick on it is that possible?

    Answer : [Re] ENQUIRE ON DESIGN

    All frame comes exactly what you see on photos, you just add in your own photo to use the frame.
    You may also redesign it by removing the background, but we sell as it is .

Wire Blown Glass Flower Vase
Wire Blown Glass Flower Vase
Item Q&A
  • Question : Inquiry related delivery from mfs****Feb 12, 2018

    If I order today, when it will reach? Can I collect from the store? Need it by Chinese New year.

    Answer : [Re] Inquiry related delivery from mfs****

    We will ship out your order once the sale is confirm, estimated will take 3 days to arrive at your end. Alternatively you may make direct purchase from our store at Holland Village , stock is available at our store. Thank you

  • Question : Inquiry related delivery from mfs****Feb 12, 2018

Silicone Party Wine Beer Drink Glass Markers
Silicone Party Wine Beer Drink Glass Markers
Item Q&A
Ceramic Egg Doll Diffuser Reed Diffuser Essential Oil Aromatherapy Fragrance Oil Aroma Oil Perfume
Ceramic Egg Doll Diffuser Reed Diffuser Essential Oil Aromatherapy Fragrance Oil Aroma Oil Perfume
Item Q&A
  • Question : Inquiry for the item from ali****Dec 25, 2017

    Any restock?

    Answer : [Re] Inquiry for the item from ali****

    out of stock for the egg doll design

    Question : [Re] Inquiry for the item from ali****

    Any restock?

    Answer : [Re] Inquiry for the item from ali****

    Hi ,the egg doll diffuser are out of stock. Thanks

  • Question : Choice of fragranceMar 27, 2016

    Can we choose the essential oil? Is it 100%pure essential oil?

    Answer : [Re] Choice of fragrance

    For selection of fragrance, you had to purchase this item from our retail store. Thank you

  • Question : FunctionsFeb 28, 2016

    Hi
    Is this electric free?

    Answer : [Re] Functions

    No electricity needed. Just pour the oil into the base container, diffusion will take place naturally.

Antique Calligraphy Feather Quill Metal Nib Dip Ink Fountain Pen Set
Antique Calligraphy Feather Quill Metal Nib Dip Ink Fountain Pen Set
Item Q&A
  • Question : Please send it asapDec 20, 2017

    Hi, this is a Christmas surprise, appreciate you could arrange the delivery fast as you can.

    Thank you

    Answer : [Re] Please send it asap

    Your parcel was ready for pick up on Monday, however Qxpress has fail to do so, we have requested for a immediate pickup yesterday, estimated you should receive your purchase today

    Your parcel was ready for pick up on Monday, however Qxpress has fail to do so, we have requested for a immediate pickup yesterday, estimated you should receive your purchase today
    (Dec 20, 2017 15:32)

    Question : [Re] Please send it asap

    Hi , I received the goods today. Thank you so much . And I would like to repeat order, may I know what are the other options with similarity ? Or what are the other colours available ? Thanks

    Answer : [Re] Please send it asap

    You may click on the link below or on” jim art “ will bring you to my home page to see the rest of other options.
    https://m.qoo10.sg/gmkt.inc/MiniShop/Default.aspx?sell_cust_no=x6vqIdX1DhYpEQJRzlJ73g%3d%3d&global_yn=Y
    Thank you and a blessed Christmas

Feather Quill Calligraphy Pen with Stand and Ink Set
Feather Quill Calligraphy Pen with Stand and Ink Set
Item Q&A
  • Question : Pen inkNov 20, 2016

    May I know how long will the ink last before it dries up? I'm going to use the pen in the next 12months. Want to purchase and keep it first.

    Thanks.

    Answer : [Re] Pen ink

    As long as the cover is close tight and not leave it to air dry, the ink can keep longer than 12 months

Cushion Cover Pillow Cover
Cushion Cover Pillow Cover
Item Q&A
  • Question : StockJul 24, 2016

    Any green color cushion cover?

    Answer : [Re] Stock

    Yes, we do have stock for the green colors,
    Choose under basil-khaki , this is the green colors as shown on our page

    Question : [Re] Stock

    I alr ordered 2 cushion cover from you. Can I add another 2 more but without adding the shipping cost?

    Answer : [Re] Stock

    No worry, I will bundle the shipping together, you pay only 1 shipping fee for all.

    Question : [Re] Stock

    How do I order another 2 cushion cover?

    Answer : [Re] Stock

    updated

  • Question : green basil cushion coverDec 17, 2014

    When I select from the Q0010 no gteen basil cushion cover
    Please let me know if have stock thank you

    Answer : [Re] green basil cushion cover

    I had check my account and find no error in it. I suggest you may want to log in using a PC, there you will find a icon bearing the colour of your choice, click on that icon and follow the rest of the instruction. Otherwise you may want to drop by at our store at: 211 Holland Avenue, Holland Road Shopping Centre, #03-04. Singapore278967. Tel 64682858. Or order via email at artnliving@gmail.com, we will post to you as usual.
    Many thanks, and may you have a blessed day

  • Question : basil green cushion coverDec 16, 2014

    When is your new stock GREEN BASIL CUSHION COVERS arrive please imform ne when the stock arrive thank you

    Answer : [Re] basil green cushion cover

    I still have stocks in my qoo10 account, do let me know, should you need more. Thank you

Hand Woven Grass Bird House
Hand Woven Grass Bird House
Item Q&A
  • Question : Self collectApr 26, 2016

    Can I self collect?

    Answer : [Re] Self collect

    You may purchase direct from our store

Rug-Coffee Table Floor Rug
Rug-Coffee Table Floor Rug
Item Q&A
  • Question : Floor RugApr 02, 2014

    Hi, do you have floor rug of size 80cm x 120cm? If have, how much is it? Thanks.

    Answer : [Re] Floor Rug

    We have 96 x 120cm or 38 x 47 inches , going at $62.50.
    You can view this items under our mini shop, at Qoo10.
    For more information, you may want to contact me at 98181003.
    Thank you

  • Question : HelloJun 27, 2013

    Hi I just order one rug from you all.
    May I knw how long will the delivery take?
    I need it urgently so please shipped out my item ASAP thanks.

    Answer : [Re] Hello

    we had confirmed your order yesterday, and will try to ship out today.
    Thank you for the order

  • Question : HI!!Jun 26, 2013

    Hi I wana buy one coffee table rug fm u all.
    May I knw how long will the delivery process takes?

    Answer : [Re] HI!!

    Do give us time to prepare and send. You should receive the item within a week time.
    Many thanks