Q&A board

Q & A Lists
Item Question & Answer
Joyroom JR-T03S EarPods 5.0 Bluetooth Headphone with Wireless Charging Box
Joyroom JR-T03S EarPods 5.0 Bluetooth Headphone with Wireless Charging Box
Item Q&A
Joyroom Stainless Steel Pyrex Glass Portable Small Cannon Juicer JR-CY232 (Silver)
Joyroom Stainless Steel Pyrex Glass Portable Small Cannon Juicer JR-CY232 (Silver)
Item Q&A
  • Question : Inquiry for the item from 511****Apr 05, 2019

  • Question : Inquiry for the item from pre****Mar 27, 2019

    Hi,
    The instruction booklet wasn't in English. How long must it be charged before use.

    Answer : [Re] Inquiry for the item from pre****

    Hi there, it need to be charge for 3 hours. 3 hours of charge can blend for 8 to 10 bottles. Kindly email us at joyroom@smartdot.sg so we can email you the english manual if we can get one from the brand. Thanks

    Question : [Re] Inquiry for the item from pre****

    After charging i got to press the on button so many times before it works

  • Question : Inquiry related delivery from 240****Jan 31, 2019

    Hi there,

    Is this ready stock and can it be self collect today.

    Thank you.

    Answer : [Re] Inquiry related delivery from 240****

    Hi ,

    Yes you can .

    Best Regards
    SmartDot Team
    Email:sales@smartdot.sg

JR-T03 TWS Wireless Bluetooth headset  Charging Case. Wireless Charging White
JR-T03 TWS Wireless Bluetooth headset Charging Case. Wireless Charging White
Item Q&A
  • Question : Inquiry related return and exchange from smm****Mar 19, 2019

    Dear Seller,

    I sent the below message on 15 March but haven't received any respond yet.
    Please advise for exchange ASAP.

    I bought the above wireless headset on 28/1/2019 and received it on 31/1/2019. It comes with 3 month warranty.

    I have problem with the right side of the ear piece. It was disconnected easily and battery ran out earlier than the left side. I always use both sides together and charged them at the same time.

    It seems like the right side of the charging head or ear piece is not functioning well.
    I would like to request for exchange or refund for the said item as it is within 3 months warranty period.

    Kindly respond ASAP. Thanks

    Answer : [Re] Inquiry related return and exchange from smm****

    Hi apologize for the slow respond. THe chat has issue. Please email us at joyroom@smartdot.sg. We shall assist you with the exchange asap

  • Question : Inquiry for the item from nws****Jan 22, 2019

    Hi no more promo price?

    Answer : [Re] Inquiry for the item from nws****

    Hi,

    Price are already reduced ,kindly purchase it before the price wiil be adjusted back to normal.

    Best Regards
    SmartDot Team
    Email:sales@smartdot.sg

  • Question : Inquiry for the item from znk****Jan 21, 2019

    Does it come with silicone case? If yes, can choose the color?
    If doesn’t come with, where can we buy it ?

    Answer : [Re] Inquiry for the item from znk****

    Hi,

    i am sorry by default the colour is red and is not for purchase.

    Best Regards
    SmartDot Team
    Email:sales@smartdot.sg

  • Question : Inquiry for the item from 260****Jan 16, 2019

  • Question : Inquiry for the item from cho****Dec 09, 2018

+View all Notice, FAQ, Q&A >>
Joyroom Mini KTV Microphone Recording JR-K1 (Pink/Black/Red)
Joyroom Mini KTV Microphone Recording JR-K1 (Pink/Black/Red)
Item Q&A
  • Question : Inquiry for the item from wei****Dec 20, 2018

    If i record video on my phone, and speak into the mike, does it record my voice in the video?

    Answer : [Re] Inquiry for the item from wei****

    Hi,

    Yes it will .

    Best Regards
    SmartDot Team
    Email:sales@smartdot.sg

  • Question : Inquiry related delivery from jia****Dec 19, 2018

  • Question : Inquiry related delivery from jes****Dec 15, 2018

Joyroom Qi Desktop Wireless Charger A12 (Black/White) 30 Day Local Warranty
Joyroom Qi Desktop Wireless Charger A12 (Black/White) 30 Day Local Warranty
Item Q&A
  • Question : Inquiry for the item from 244****Nov 13, 2018

    What is the difference between the A12 and the A13?

    Answer : [Re] Inquiry for the item from 244****

    Hi, in term of function both are the same. A13 has a glass finishing giving it a more classy look. Just like a tempered glass over your phone feel.

Joyroom Charger+Bluetooth For iPhone 8 Plus HL-ZS006 (Black/Silver) 30 Day Local Warranty
Joyroom Charger+Bluetooth For iPhone 8 Plus HL-ZS006 (Black/Silver) 30 Day Local Warranty
Item Q&A
  • Question : Bulk purchaseSep 20, 2018