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Item Question & Answer
Redmi Note 7 32/64/128GB with GLOBAL Version Export set with FREE upgrade to 1 YEAR Xiaomi Warranty
Redmi Note 7 32/64/128GB with GLOBAL Version Export set with FREE upgrade to 1 YEAR Xiaomi Warranty
Item Q&A
  • Question : Inquiry for the item from jzz****Sep 08, 2019

    hello hello
    redmi note 7 is global version, does this equate to what people refer to as global rom, meaning google play is in there, so will be able to download pokemon go with no issue?
    do you happen to know if there is the dual app function for this model?

    Answer : [Re] Inquiry for the item from jzz****

    Dear customer,

    Yes, it means there already is Google playstore and services inside.
    With regards to Dual apps, as far as we know, most Xiaomi phones have it.

    Thank you

    Question : [Re] Inquiry for the item from jzz****

    Ok thanks.

    It is in original sealed set with global Rom and factory installed Google play store and one year warranty right? Not the play store that the shop installs manually.

    Pardon my many queries, first time buying xiaomi phone.

    Answer : [Re] Inquiry for the item from jzz****

    Dear customer,

    Yes, this is the brand new set with Global ROM already, not Playstore not installed via the apk method.

    Thank you

    Question : [Re] Inquiry for the item from jzz****

    Yay thanks ordered! Think it's on delivery. Btw can i ask how the warranty works? Will you be sending any receipt along with it?

    Answer : [Re] Inquiry for the item from jzz****

    Dear customer,

    Warranty covers manufacturing defects only, in-store warranty.

    Receipt have to be requested after order shipped and confirmed.

    For request of invoice, kindly email to us (accounts@jtbcgroup.com) your request along with the platform purchased and order number (which order must be received and confirmed by customer first).

    Thank you

  • Question : Inquiry for the item from nad****Aug 29, 2019

    Have current stock for black color 3+32gb global version?

    Answer : [Re] Inquiry for the item from nad****

    How long is the delivery time?

    Question : [Re] Inquiry for the item from nad****

    if you wish to order, we will process 2-3 working days. Thank you

  • Question : Inquiry for the item from Meg****Aug 19, 2019

  • Question : About the chip set?May 06, 2017

    Hi seller,
    May I know is this Qualcomm Snapdragon 805 chipset?
    Thank you.

    Answer : [Re] About the chip set?

    Hi,

    Thank you for the message. Yes it is.

    The Jtbcgroup Pte Ltd

Xiaomi Air Purifier 2s / 2H / Purifier PRO air cleaning Intelligent Household
Xiaomi Air Purifier 2s / 2H / Purifier PRO air cleaning Intelligent Household
Item Q&A
  • Question : Inquiry for the item from lin****Sep 17, 2019

    is this warranty by official xiaomi. And for connection to mi app, the country to select is Singapore or China?

    Answer : [Re] Inquiry for the item from lin****

    Dear customer,

    This is EU export set.
    Select Singapore.

    Thank you

  • Question : Inquiry for the item from win****Sep 16, 2019

    Hi, does it come with filter or do i buy it separately under accessories

    Answer : [Re] Inquiry for the item from win****

    Dear customer,

    Yes it does comes with filter.



    Thank you

  • Question : Inquiry for the item from Wen****Apr 15, 2018

    Is this ready stock? Can collect at store today?

    Answer : [Re] Inquiry for the item from Wen****

    if you order we will process 2-3 working days.

  • Question : Fitbit ZipAug 28, 2017

    How much is Fitbit Zip?
    Do you have stock?
    How to order?

    Answer : [Re] Fitbit Zip

    Hi,

    Currently we dont have the stock yet.

  • Question : Fitbit OneAug 21, 2017

    Hi,

    Can I check if you carry Fitbit One? How much does one cost? What colour is available?

    Thank you.

    Answer : [Re] Fitbit One

    Hi,

    Currently no stock yet.

Quick Charge 3.0 USB Charger 18W Motorola Wall Charger UK Plug with Safety Mark (OEM Pack) - 1 Year
Quick Charge 3.0 USB Charger 18W Motorola Wall Charger UK Plug with Safety Mark (OEM Pack) - 1 Year
Item Q&A
  • Question : Inquiry related delivery from y2k****Sep 15, 2019

    I opted for store pick up. But can i now pay for qexpress delivery? Too busy to go to yr office to pick up.

    Answer : [Re] Inquiry related delivery from y2k****

    hi call qoo10 services regarding about this. Thank you

  • Question : Inquiry related delivery from max****Sep 02, 2019

    Good day I order with shipping..But received a mail for self collection..So would it still be ship?

    Answer : [Re] Inquiry related delivery from max****

    hi, sorry but you choose self-collect, we will not deliver, thank you

    Question : [Re] Inquiry related delivery from max****

    I never choose self collect? You can check my order

    Answer : [Re] Inquiry related delivery from max****

    Dear customer,

    Can we have your order number?

    Thank you

  • Question : Inquiry related delivery from viv****Sep 03, 2019

  • Question : Inquiry from Roy****Sep 01, 2019

    Hi, may I know what is the address of your store?

    Answer : [Re] Inquiry from Roy****

    CT HUB, 2 KALLANG AVENUE #06-22 (CT HUB)

  • Question : Inquiry for the item from rav****Aug 30, 2019

    Will the quick charge 3 work with Xiaomi mi 8?

    Answer : [Re] Inquiry for the item from rav****

    Dear customer,

    We suggest to check with Xiaomi to clarify on this.

    Thank you

[LOCAL SET!] Xiaomi Mi 9T Pro 6.39 Full Screen! 128GB / 64GB + 6GB RAM 1 YEAR XIAOMI WARRANTY
[LOCAL SET!] Xiaomi Mi 9T Pro 6.39 Full Screen! 128GB / 64GB + 6GB RAM 1 YEAR XIAOMI WARRANTY
Item Q&A
  • Question : Inquiry related delivery from wen****Sep 15, 2019

    Hi.. If I order today, will able get it by 20th September?
    Thank you

    Answer : [Re] Inquiry related delivery from wen****

    Hello,

    Please call in to enquire .
    We are open from 230pm to 7pm (Except on PHs and Mondays).
    Contact number: 69101718

    Thank you

  • Question : Inquiry for the item from 262****Sep 07, 2019

  • Question : Inquiry for the item from rob****Sep 05, 2019

    Why do you have two posting for the same thing?

    One has the red colour in stock which cost higher than even retail price and then this one which does not have the red colour in stock?

    Answer : [Re] Inquiry for the item from rob****

    Dear customer,

    We apologise for the confusion.
    Yes, now 128GB red Mi 9T Pro ready to order/.

    Thank you

  • Question : Inquiry for the item from kle****Sep 04, 2019

    Hi, does the phones comes with EIN Sticker to show that is local set?

    Answer : [Re] Inquiry for the item from kle****


    Dear customer,


    We have checked, some stocks have the sticker, some does not.
    As there are a few distributors in Singapore for Xiaomi.

    Our stocks are local sets as indicated.
    We hope you understand.



    Thank you

[LOCAL SET] Xiaomi Mijia AirDots Bluetooth 5.0 TWS Wireless Earbuds Earphones Youth Edition
[LOCAL SET] Xiaomi Mijia AirDots Bluetooth 5.0 TWS Wireless Earbuds Earphones Youth Edition
Item Q&A
  • Question : Inquiry for the item from clo****Sep 12, 2019

    Got stock now for airdots??

    Answer : [Re] Inquiry for the item from clo****

    Hello,

    Please call in to enquire .
    We are open from 230pm to 7pm (Except on PHs and Mondays).
    Contact number: 69101718

    Thank you

  • Question : Inquiry related delivery from ser****Jul 11, 2019

  • Question : Inquiry for the item from ryc****Jul 11, 2019

  • Question : Inquiry for the item from msi****Apr 30, 2019

    Hi, are the xiaomi airdots in stock?

    Answer : [Re] Inquiry for the item from msi****

    Hello,

    Please call in to enquire .
    We are open from 230pm to 7pm (Except on PHs and Mondays).
    Contact number: 69101718

    Thank you

  • Question : Inquiry for the item from Tan****Apr 05, 2019

    Can use with iphone?

    Answer : [Re] Inquiry for the item from Tan****

    Dear customer,

    We suggest to check with Xiaomi Singapore on this to confirm.

    Thank you

+View all Notice, FAQ, Q&A >>
iPhone XS / XS MAX | LOCAL 1 YEAR SG APPLE WARRANTY | BRAND NEW | FACE ID |
iPhone XS / XS MAX | LOCAL 1 YEAR SG APPLE WARRANTY | BRAND NEW | FACE ID |
Item Q&A
  • Question : Inquiry for the item from sye****Sep 12, 2019

    Hi there, can trade in for iphone xs?

    Answer : [Re] Inquiry for the item from sye****

    Dear customer,

    Sorry we do not have a trade-in program.

    Thank you

  • Question : Inquiry for the item from 244****Sep 09, 2019

  • Question : Inquiry for the item from jim****Feb 09, 2019

    Hi Seller,

    Iphone for XS Max Gold 256GB now available ? Thanks

    Regards,
    JL

    Answer : [Re] Inquiry for the item from jim****

    Hi,

    We are unable to answer order related enquiries here
    Please contact us at 6910 1718 during operating hours for a faster resolution.

    Do take note that the Qoo10 coupon event will end tonight.

    Thank you

  • Question : Inquiry for the item from dai****Feb 08, 2019

  • Question : Inquiry for the item from sep****Jan 23, 2019

    Hi, hw do i get the make hero coupon?

    Answer : [Re] Inquiry for the item from sep****

    Dear customer,

    Qoo10 coupon starts today:
    https://special.qoo10.sg/gmkt.inc/Special/Special.aspx?sid=4222&dak=&trg=m&__da_seqno=504268532&__ar=Y

    Thank you

+View all Notice, FAQ, Q&A >>
[LOCAL] Mi 9 series Mi 9T PRO/Mi 9SE/MI 9T/ Mi 9 /  64GB/128GB  / Local 1 Year Singapore
[LOCAL] Mi 9 series Mi 9T PRO/Mi 9SE/MI 9T/ Mi 9 / 64GB/128GB / Local 1 Year Singapore
Item Q&A
  • Question : Inquiry for the item from tee****Sep 11, 2019

    Do u have mi 9t 128gb black in stock ?

    Answer : [Re] Inquiry for the item from tee****

    Hello,

    Please call in to enquire .
    We are open from 230pm to 7pm (Except on PHs and Mondays).
    Contact number: 69101718

    Thank you

  • Question : Inquiry for the item from dkw****Sep 11, 2019

  • Question : Inquiry for the item from lol****Aug 31, 2019

    Does the local singapore xiaomi mi 9t pro have EIN authenticity sticker?

    Answer : [Re] Inquiry for the item from lol****

    Dear customer,

    With regards to this, we suggest to check with Xiaomi Singapore.

    Thank you

    Question : [Re] Inquiry for the item from lol****

    its a simple question. You just answer 'Yes' or 'No'. Does the Mi 9t pro set you selling have the EIN authenticity sticker on it? Yes or No?

    Answer : [Re] Inquiry for the item from lol****

    Dear customer,

    We have checked, some stocks have, some does not.
    As there are a few distributors in Singapore for Xiaomi.
    We hope you understand.

    Thank you

  • Question : Inquiry for the item from t_m****Aug 30, 2019

    Is this k20 pro or actual mi 9t pro?

    Widevine level 1 or 3?

    Can watch Netflix 4k?

    Answer : [Re] Inquiry for the item from t_m****

    Dear customer,

    This model is Mi 9T PRO. Local Singapore stocks, the same one sold in Singapore official Xiaomi stores.
    For technical specifications, we suggest to check with Xiaomi on it.

    Thank you

  • Question : Inquiry for the item from rob****Aug 29, 2019

    So can I confirm that this is Singapore Xiaomi local warranty? Or only shop warranty?

    Answer : [Re] Inquiry for the item from rob****

    Dear customer,

    Yes, local set Singapore Xiaomi warranty

    Thank you

+View all Notice, FAQ, Q&A >>
Xiaomi Mi MAX 3 with WARRANTY 64GB / 128GB GOLD/BLACK/BLUE / BRAND NEW SET
Xiaomi Mi MAX 3 with WARRANTY 64GB / 128GB GOLD/BLACK/BLUE / BRAND NEW SET
Item Q&A
  • Question : Inquiry related delivery from men****Sep 09, 2019

  • Question : Inquiry for the item from Ghe****Sep 06, 2019

    Hi Seller,

    I read most of your replies to buyers. I got 3 questions.

    1. May i know what does in store warranty covers? If after update to MIUI 10 and the phone can start how?

    2. Global ROM may have a lot of other pre-installed apps that cannot be used in singapore. So if a 64GB ROM, how much capacity left given so many unnecessary apps being permanently installed?

    3. How can we trace the authenticity of the set? Is there any URL link that we can tally serial number in XiaoMi site to authenticate the set? Xiaomi has many fake sets floating around.

    Thank you.

    Answer : [Re] Inquiry for the item from Ghe****

    1. * can't start

    Question : [Re] Inquiry for the item from Ghe****

    4th Question:
    Is this Global ROM officially released by XIAOMI?

    What is official ROM? Please read.

    Official Rom - Authentic, Unadulterated, Unblemished ROM manufactured by the Xiaomi Developers. Normally comes with Xiaomi Units released by Xiaomi themselves.

    Answer : [Re] Inquiry for the item from Ghe****

    5th Question: after purchased can we FULL refund if we find something Not Right?

    Your Answer : (YES/NO)

    Question : [Re] Inquiry for the item from Ghe****

    1) Warranty covers manufacturing defects
    2) We are unable to advise further on this.
    3) https://www.mi.com/global/shield/#secur_en
    4) China spec flashed with Global ROM by our supplier
    5) There will be no refund. Item will be sent in for repair if it is manufacturing defect.

    Thank you

  • Question : Inquiry for the item from yeo****Sep 01, 2019

    Hello does it comes with international global rom with google play store ? Thx

    Answer : [Re] Inquiry for the item from yeo****

    Dear customer,

    This set is China spec with Global ROM.

    Thank you

  • Question : Inquiry from aci****Aug 31, 2019

    Hi, when can collect item? Once order made

    Answer : [Re] Inquiry from aci****

    Hello,

    Please call in to enquire .
    We are open from 230pm to 7pm (Except on PHs and Mondays).
    Contact number: 69101718

    Thank you

  • Question : Inquiry for the item from 238****Aug 29, 2019

    I need a SEALED SET, with the original CHINA ROM.
    Do you have ?

    I prefer to install google play myself.

    Answer : [Re] Inquiry for the item from 238****

    Dear customer,

    Sorry we do not have.

    Thank you

+View all Notice, FAQ, Q&A >>
Xiaomi Redmi 7A Global version EXPORT / 4G LTE dual SIM /4000mAh battery / 1 YEAR warranty option
Xiaomi Redmi 7A Global version EXPORT / 4G LTE dual SIM /4000mAh battery / 1 YEAR warranty option
Item Q&A
  • Question : Inquiry from ng.****Sep 08, 2019

    Does TPG SIM work on this phone

    Answer : [Re] Inquiry from ng.****

    Dear customer,

    We are unable to confirm on this issue. You may want to check with TPG on specific models supported.

    Thank you

  • Question : Inquiry for the item from swa****Aug 05, 2019

    Bluetooch 5.0 can connect ?thank

    Answer : [Re] Inquiry for the item from swa****

    Dear customer,

    This one we are unable to confirm.
    You may want to check with Xiaomi on this particular specification.

    Thank you

  • Question : Inquiry from q00****Jul 04, 2019

  • Question : Inquiry related delivery from ngc****Jul 04, 2019

    Bro you got stock I order on Monday but you still not yet send please check

    Answer : [Re] Inquiry related delivery from ngc****

    Hello,

    Please call in to enquire .
    We are open from 230pm to 7pm (Except on PHs and Mondays).
    Contact number: 69101718

    Thank you

  • Question : Inquiry for the item from Kia****Jun 29, 2019

    Playstore installed by default?

    Answer : [Re] Inquiry for the item from Kia****

    Dear customer,

    Yes, as it is Global version.

    Thank you

+View all Notice, FAQ, Q&A >>
SAMSUNG Galaxy Watch/Active 40/42/46mm READY STOCKS / LOCAL or EXPORT SET available
SAMSUNG Galaxy Watch/Active 40/42/46mm READY STOCKS / LOCAL or EXPORT SET available
Item Q&A
  • Question : Inquiry related delivery from gua****Sep 07, 2019

  • Question : Inquiry for the item from gua****Sep 01, 2019

  • Question : Inquiry for the item from ksa****Sep 01, 2019

    Do you hve stock now?? It showing insufficient Qty.
    If I order Monday when can I reced the cargo??

    Answer : [Re] Inquiry for the item from ksa****

    On Samsung galaxy 46mm BT version

    Question : [Re] Inquiry for the item from ksa****

    Dear customer,

    Please call in during operating hours to check with our staff.
    69101718.
    We are closed on Mondays.

    Thank you

  • Question : Inquiry for the item from seb****Aug 29, 2019

    Do you have 46mm Bluetooth ready stock? Can I go over to collect it today at 11am?

    Answer : [Re] Inquiry for the item from seb****

    if you wish to order, we will process 2-3 working days. Thank you

  • Question : Inquiry related delivery from var****Aug 28, 2019

    Got stock for Galaxy watch 46mm silver BT, if have once I order today can collect today?

    Answer : [Re] Inquiry related delivery from var****

    hi if you wish to order, we will process 3-4 working days. Thank you

+View all Notice, FAQ, Q&A >>
Nokia 3.1 Plus 3GB RAM 32GB Local set with 1 year Nokia warranty
Nokia 3.1 Plus 3GB RAM 32GB Local set with 1 year Nokia warranty
Item Q&A
Huawei P30 Pro 256GB with 8GB RAM / LEICA CAMERA LENS ZOOM / 2 Years Local Huawei Warranty
Huawei P30 Pro 256GB with 8GB RAM / LEICA CAMERA LENS ZOOM / 2 Years Local Huawei Warranty
Item Q&A
  • Question : Inquiry for the item from tia****Aug 23, 2019

    Hi, how to get the $100 voucher?

    Answer : [Re] Inquiry for the item from tia****

    Dear customer,

    It was a Qoo10 event.
    You will have to wait for another one as the $100 voucher is over.

    Thank you

    Question : [Re] Inquiry for the item from tia****

    Ok thank you for your reply.

    Answer : [Re] Inquiry for the item from tia****

    Welcome

  • Question : Inquiry for the item from goh****Aug 14, 2019

    Hi, is this brand new local set or is telci set ? If this is telco set, will the handphone be blocked to use in future if the seller of such handphone stop paying telco ?

    Answer : [Re] Inquiry for the item from goh****

    Dear customer,

    The stocks might be telco set, all are brand new.
    Singapore telco set are unlocked sets, so customers need not necessarily use any specific Telco company's SIM card.

    Thank you

  • Question : Inquiry for the item from Ang****Apr 28, 2019

    Hi just want to confirm if it will be brand new sealed set? Thanks.

    Answer : [Re] Inquiry for the item from Ang****

    Dear customer,

    Yes brand new set.
    Most of them will be telco set stocks.

    Thank you

  • Question : Inquiry for the item from xia****Apr 27, 2019

    Hi, I called earlier to ask about the P30 Breathing Crystal stock. May I know when will more stock for it arrive? Thanks :)

    Answer : [Re] Inquiry for the item from xia****

    Dear customer,

    We do not have an estimation for Crystal P30 pro stocks.
    Hence at the moment we are not taking orders for it.
    Do take note that Qoo10 cart coupon ends tonight.

    Thank you

Xiaomi 100% Authentic Gen 2S Power Bank 🌟 Quick Charge 3.0 Dual USB Port 10000mAh
Xiaomi 100% Authentic Gen 2S Power Bank 🌟 Quick Charge 3.0 Dual USB Port 10000mAh
Item Q&A
  • Question : Inquiry for the item from twt****Aug 23, 2019

    Hi, will you be restocking Xiaomi 10k Powerbank?

    Answer : [Re] Inquiry for the item from twt****

    Hello,

    Please call in to enquire .
    We are open from 230pm to 7pm (Except on PHs and Mondays).
    Contact number: 69101718

    Thank you

  • Question : Inquiry for the item from 236****Aug 21, 2019

    The unit i received is not working. Cannot be charged and also not a single charge available. Though it has warranty, it's just not worth the effort to return the unit.

    Answer : [Re] Inquiry for the item from 236****

    Hi,

    Please bring down to our shop during operating hours, together with the purchase invoice/Qoo10 receipt.
    Our friendly staff will assist you.
    Please call 69101718 before heading down.

    Thank you

  • Question : Inquiry for the item from tan****Aug 21, 2019

    Hi, when will u restock 10k ?

    Answer : [Re] Inquiry for the item from tan****

    Hello,

    Please call in to enquire .
    We are open from 230pm to 7pm (Except on PHs and Mondays).
    Contact number: 69101718

    Thank you

  • Question : Inquiry for the item from bel****Aug 20, 2019

  • Question : Inquiry for the item from ger****Aug 20, 2019

    Hi, any more stock for Mi Power Bank 10000mAh?

    Answer : [Re] Inquiry for the item from ger****

    Hello,

    Please call in to enquire .
    We are open from 230pm to 7pm (Except on PHs and Mondays).
    Contact number: 69101718

    Thank you

+View all Notice, FAQ, Q&A >>
Samsung ULC Battery Pack (10.0A 15W 2Port) TypeC EB-P1100CSEGWW | LOCAL 1 YEAR WARRANTY
Samsung ULC Battery Pack (10.0A 15W 2Port) TypeC EB-P1100CSEGWW | LOCAL 1 YEAR WARRANTY
Item Q&A
  • Question : Inquiry for the item from er_****Aug 18, 2019

    Hi seller,may I ask you for this powerbank is it able to fast charge on Huawei phone. Or mainly fast charge on Samsung phone. Thanks in advance!

    Answer : [Re] Inquiry for the item from er_****

    Dear customer,

    We are not able to confirm on this.
    We advise you to check with Samsung ambassadors in Samsung Singapore to confirm.

    Thank you

  • Question : Inquiry for the item from won****Aug 16, 2019

    Hi, how long does it take to charge the powerbank to 100%?

    Answer : [Re] Inquiry for the item from won****

    Dear customer,

    There are different factors that are involved.
    It is recommended to charge the powerbank with a wall charger instead of a PC/laptop.

    Thank you

  • Question : Inquiry for the item from 233****Aug 16, 2019

    Hi Seller,
    Is fast charge = QC3 ?

    Answer : [Re] Inquiry for the item from 233****

    Dear customer,

    You may check out this site for more info:
    https://www.samsung.com/africa_en/mobile-accessories/battery-pack-eb-p1100c/EB-P1100CPEGWW/

    Thank you

  • Question : Inquiry for the item from emi****Aug 16, 2019

    Can charge on all phone models? Or can only use on Samsung models?

    Answer : [Re] Inquiry for the item from emi****

    Dear customer,

    Yes, it is able to charge any other phones as long as you have the right cable. (Packaging includes a Type C cable as shown in pictures).

    Thank you

Xiaomi Mi A3 64GB / 128GB with 4GB RAM / EXPORT/Local set with warranty / Black/Blue/White
Xiaomi Mi A3 64GB / 128GB with 4GB RAM / EXPORT/Local set with warranty / Black/Blue/White
Item Q&A
  • Question : Inquiry for the item from mun****Aug 13, 2019

    Hi can i check with you. I purchase local set 128gb xiaomi a3 in black. Does it comes with 3 pin charger??

    Answer : [Re] Inquiry for the item from mun****

    Dear customer,

    Both local and export Mi A3 comes with 2-pin wall charger.

    Thank you

  • Question : Inquiry for the item from sch****Aug 01, 2019

    This phone comes with android one so there is no global or chna rom for this handset? Is that correct?

    Answer : [Re] Inquiry for the item from sch****

    Hi,

    Yes, Android ONE software.

    Thank you

    Question : [Re] Inquiry for the item from sch****

    Do u still have stocks for 128gb white?

    Answer : [Re] Inquiry for the item from sch****

    Hello,

    Please call in to enquire .
    We are open from 230pm to 7pm (Except on PHs and Mondays).
    Contact number: 69101718

    Thank you

  • Question : Inquiry for the item from ami****Jul 21, 2019

    Hi ,this is Global Rom with Play store?

    Answer : [Re] Inquiry for the item from ami****

    Dear customer,

    Yes.

    Thank you

  • Question : Inquiry related delivery from 9ps****Jul 21, 2019

  • Question : Inquiry for the item from jim****Jul 21, 2019

    Hi this is china rom with playstore?

    Answer : [Re] Inquiry for the item from jim****

    Dear customer,

    Yes, it comes with Global ROM.

    Thank you

+View all Notice, FAQ, Q&A >>
OnePlus 7 / 7 PRO Snapdragon 855 / 90Hz Fluid AMOLED / 48MP Camera / Warp Charge. STORE Warranty
OnePlus 7 / 7 PRO Snapdragon 855 / 90Hz Fluid AMOLED / 48MP Camera / Warp Charge. STORE Warranty
Item Q&A
  • Question : Inquiry for the item from bem****Aug 11, 2019

  • Question : Inquiry for the item from lus****Aug 10, 2019

    HI ,

    UNSEALED?IT IS WORKING ON GOOGLE PLAY?

    THANKS
    BUYER

    Answer : [Re] Inquiry for the item from lus****

    Dear customer,

    Oxygen OS.
    Comes with Google Services.
    Do take note that Qoo10 coupon ends tonight.

    Thank you

  • Question : Inquiry for the item from zak****Jul 12, 2019

    Any stock available?

    Answer : [Re] Inquiry for the item from zak****

    Hello,

    Please call in to enquire .
    We are open from 230pm to 7pm (Except on PHs and Mondays).
    Contact number: 69101718

    Thank you

  • Question : Inquiry related delivery from tya****Jun 17, 2019

    Stocks arrives ? Been waiting for almost 3 weeks already.

    Answer : [Re] Inquiry related delivery from tya****

    Hello,

    Please call in to enquire .
    We are open from 230pm to 7pm (Except on PHs and Mondays).
    Contact number: 69101718

    Thank you

  • Question : Inquiry for the item from tya****May 30, 2019

+View all Notice, FAQ, Q&A >>
Samsung Galaxy Tab S5E 10.5 Inches 64GB with 4GB RAM / 128GB with 6GB RAM Samsung 1 Year WARRANTY
Samsung Galaxy Tab S5E 10.5 Inches 64GB with 4GB RAM / 128GB with 6GB RAM Samsung 1 Year WARRANTY
Item Q&A
  • Question : Inquiry for the item from 212****Aug 09, 2019

    is this still available?

    Answer : [Re] Inquiry for the item from 212****

    Hello,

    Please call in to enquire .
    We are open from 230pm to 7pm (Except on PHs and Mondays).
    Contact number: 69101718

    Thank you

  • Question : Inquiry related delivery from 241****May 24, 2019

    Hi Team,

    I am planning to order this product from India. May I know how many days will it take to reach my location?
    Also, please confirm whether this is a new product (or) used one?

    Answer : [Re] Inquiry related delivery from 241****

    Dear customer,

    This is a brand new set.
    With Singapore 1 Year Samsung warranty.
    We will need 2 to 3 working days to process order, and will ship out.

    Thank you

  • Question : Inquiry for the item from 212****May 07, 2019

    What is the diff between T720 64Gb & 128Gb , beside storage & Ram (4Gb vs 6GB)....?

    Who will provide the local 1 Year warranty , shop or Samsung Singapore...?

    Answer : [Re] Inquiry for the item from 212****

    Dear customer,

    With regards to comparison of models, we suggest to consult local Samsung staff for a detailed comparison.

    Yes, this is local set with 1 Year Samsung Singapore warranty.
    Take note that official launch date is 11th May 2019.
    You may make your purchase first via Qoo10.

    Thank you

  • Question : Inquiry related delivery from The****May 03, 2019

    Hi. If i buy now can i pickup tonight or tomorrow morning? And is this singapore set? Thanks

    Answer : [Re] Inquiry related delivery from The****

    Hello,

    Yes, local Singapore set.
    Stocks will only be released after 11th May.

    Please call in to enquire .
    We are open from 230pm to 7pm (Except on PHs and Mondays).
    Contact number: 69101718

    Thank you

Xiaomi Mi Bluetooth Speaker | 3 months seller warranty
Xiaomi Mi Bluetooth Speaker | 3 months seller warranty
Item Q&A
  • Question : Inquiry for the item from 250****Jul 31, 2019

    i like to buy 6pc pf this speaker, will there be a discount if i do store pick up?

    Answer : [Re] Inquiry for the item from 250****

    Dear customer,

    Price is firm.

    Thank you

  • Question : Inquiry related delivery from a.r****Apr 08, 2019

    I want to buy the red one, come and collect. Do you have that available?

    Answer : [Re] Inquiry related delivery from a.r****

    Hi,

    We are unable to answer order related enquiries here
    Please contact us at 6910 1718 during operating hours for a faster resolution.

    Thank you

MI Pad 4 / MI PAD 4 PLUS Tablet 64GB/128GB  WIFI / LTE / GOLD / BLACK / EXPORT WITH STORE WARRANTY
MI Pad 4 / MI PAD 4 PLUS Tablet 64GB/128GB WIFI / LTE / GOLD / BLACK / EXPORT WITH STORE WARRANTY
Item Q&A
  • Question : Inquiry for the item from cyu****Jul 19, 2019

    For the Xiaomi Mi pad plus,
    1) it's global version? If not will the Google play installed?
    2) LTE?
    3) support Micro SD card?
    Thank you

    Answer : [Re] Inquiry for the item from cyu****

    Dear customer,

    For now, the available Mi pad 4 PLUS models are LTE variants.
    Please select accordingly from options.
    Yes, GLOBAL ROM.
    Yes, there is SD slot.

    Thank you

  • Question : Inquiry for the item from kat****Jan 22, 2019

    Hi,

    Is it easy to download and install google play store? can local sim card work with this? i read that some telco sim card have problems.

    thanks

    kat

    Answer : [Re] Inquiry for the item from kat****

    Dear customer,

    Yes just a few steps to install Google playstore. Local SIM cards work on the LTE version.

    Thank you

  • Question : Inquiry for the item from kat****Jan 21, 2019

    Hi,

    China ROM means only support china apps? if i want the Mi pad 4 with LTE64GB, does it come with Google play store installed? If i download movies, the internal storage is 64GB right? it's expandable storage too right?

    Thanks!

    kat

    Answer : [Re] Inquiry for the item from kat****

    Dear customer,

    China ROM runs on Android too.
    Difference is that Google services and Playstore have to install on own.
    Yes Internal storage can be used to store movies and games, memory is expandable via memory card (sold separately).



    Thank you

  • Question : Inquiry for the item from 236****Jan 20, 2019

    Do xiaomi mi pad 4 plus come with Google play store?

    Answer : [Re] Inquiry for the item from 236****

    Dear customer.

    Yes, MI 4 Plus comes installed with Global ROM already.
    Please take note that Qoo10 coupon ends tonight.

    Thank you

  • Question : Inquiry for the item from 237****Jan 12, 2019

[GSS Special] ★ Apple AirPods Gen 2 with Charging case ★ 1 year SG APPLE warranty ★
[GSS Special] ★ Apple AirPods Gen 2 with Charging case ★ 1 year SG APPLE warranty ★
Item Q&A
  • Question : Inquiry for the item from hep****Jul 05, 2019

    Is this original apple product with warranty from apple?

    Answer : [Re] Inquiry for the item from hep****

    Dear customer,

    Warranty will be by Apple Singapore.

    Thank you

    Question : [Re] Inquiry for the item from hep****

    Hi i want 4 sets can price at $200 per set airpods 2?

    Answer : [Re] Inquiry for the item from hep****

    Dear customer,

    Price is per stated.

    Thank you

  • Question : Inquiry for the item from chi****Jul 09, 2019

    i bought on 6th July and opted for self collection. Came down to your plc on the same day (6th July) and was told there’s no stock. Why didnt you indicate that this is a pre-order?

    Answer : [Re] Inquiry for the item from chi****

    Dear customer,

    Due to high demand as there was a promotional price, we require some time to fulfil everyone's orders.
    We have indicated on listings to call and check with staff before heading down to self-collect.
    We apologise for the inconvenience and seek for your understanding.

    Thank you

  • Question : Inquiry from Jay****Jul 08, 2019

    I had received the AirPods. Do u provide your shop receipt or invoice?

    Answer : [Re] Inquiry from Jay****

    hi, yes please email your info to accounts@jtbcgroup.com for your invoice. Thank you

  • Question : Inquiry for the item from jus****Jul 06, 2019

    Hi, are the AirPods currently in stock or need to wait for stock arrival after order? If need to wait, when is the stock arrival and delivery?

    Answer : [Re] Inquiry for the item from jus****

    Dear customer,

    Please call in during operation hours to check with our staff, 69101718.

    Thank you

  • Question : Inquiry for the item from tn_****Jul 05, 2019

    Hi Seller! When I’m expecting my order once it is placed? Do you have ready stocks?

    Answer : [Re] Inquiry for the item from tn_****

    Hello,

    Please call in to enquire .
    We are open from 230pm to 7pm (Except on PHs and Mondays).
    Contact number: 69101718

    Thank you

+View all Notice, FAQ, Q&A >>
Meizu Note 8 | 4GB RAM | 64GB Storage | 5.99 Inches | Export Set | 3 Months Seller Warranty
Meizu Note 8 | 4GB RAM | 64GB Storage | 5.99 Inches | Export Set | 3 Months Seller Warranty
Item Q&A
  • Question : Inquiry for the item from gal****Jun 30, 2019

    Hi
    You have meizu note 9 ?

    Answer : [Re] Inquiry for the item from gal****

    Dear customer,

    As of now, we do not have any other Meizu phones.
    You may want to check out our range of Xiaomi phones.

    Thank you