Q&A board

Q & A Lists
Item Question & Answer
💖Authorised Partner💖 McAfee Total Protection 2019 for 1 / 3 / 5 / 10 or unlimited devices 1 year
💖Authorised Partner💖 McAfee Total Protection 2019 for 1 / 3 / 5 / 10 or unlimited devices 1 year
Item Q&A
  • Question : Inquiry related delivery from Ire****Oct 18, 2019

  • Question : Inquiry for the item from Ire****Oct 15, 2019

  • Question : Inquiry related delivery from bee****Sep 09, 2019

  • Question : Inquiry for the item from 240****Sep 03, 2019

    Hello,
    If i buy unlimited user. Does that mean i can have as many user ?
    but the expiry date will be depend on first pc which has activate it?
    Will all the users same the same mcafee account? or they can have different account?
    Thanks

    Answer : [Re] Inquiry for the item from 240****

    Yes, can install onto unlimited number of devices.
    All devices will have the same expiry date as the activation of the first device. Only one key and can only register onto one mcafee account only. Thanks and hope to see your order soon.

  • Question : Inquiry for the item from Luc****Jul 03, 2019

    Hi Seller
    My existing Mc Total Protection will expire in Aug , my questions
    - if i buy now, will it be renewed from purchase date or will be renewed only upon my expiry
    - this purchase can be installed in another 2 devices (currently do not have Mc TP)
    - as this version is 2019, shd i buy for 1 year or 2 years
    Appreciate your reply. Thank you

    Answer : [Re] Inquiry for the item from Luc****

    If you are referring to this 1-year product, you can use the key anytime and it can extend your current subscription but do make sure that you have the same product. Having said that, it is always better to renew near the expiry of your current subscription.
    If you buy the 3-device type, you can install on to 3 devices, doesn't matter if the device has McAfee now. You just have to download and install. All 3-device will have the same expiry date based on the activation date of the first device.
    If you are considering the multi-year license, do note that subscription starts on the day of purchase. Advantage is that you do not need to renew/install every year.
    Thanks.

    Question : [Re] Inquiry for the item from Luc****

    Thank you .... your quick reply.
    How do I know if my current is the same product ? When I click on the Mc icon, it show Mc Total Protection, so does it mean it is the same.

    Answer : [Re] Inquiry for the item from Luc****

    McAfee released several type of total protection so it is very difficult to tell if you have the exact same type. It is better to activate near the end of your current subscription just to be on the safe side. Thanks.

+View all Notice, FAQ, Q&A >>
💖Authorised Partner💖 Trend Micro Internet Security 2020 for 1 or 2 or 3 PCs for 1 to 3 years
💖Authorised Partner💖 Trend Micro Internet Security 2020 for 1 or 2 or 3 PCs for 1 to 3 years
Item Q&A
  • Question : Inquiry for the item from ash****Oct 17, 2019

    Hi, can i buy this cd-key to renew my current Trend Micro Internet Security subscription?
    Thanks.

    Answer : [Re] Inquiry for the item from ash****

    Please note that this is just a serial key code; no CD. In fact, even if you buy from the retail shop, it will not come with any CD. We will email you the code and the download instruction after buying. Thanks.

    Question : [Re] Inquiry for the item from ash****

    Ok. Noted. Just wanted to know that can i use this code to renew my current trend micro subscription? Thanks.

    Answer : [Re] Inquiry for the item from ash****

    Yes, can if you have the same product type. Thanks.

💖Authorised Partner💖 McAfee LiveSafe 2019 for 10 devices for 1 or 2 years - license McAfee account
💖Authorised Partner💖 McAfee LiveSafe 2019 for 10 devices for 1 or 2 years - license McAfee account
Item Q&A
  • Question : Inquiry for the item from Ire****Oct 14, 2019

    Hi Seller, my existing Mcafee LiveSafe is expiring soon. If I buy the 1 year subscription type, how do I use it to renew under existing email account (Mcafee Account)? Must emailed details provided when placing order same as the one use for Mcafee? Once you sent the product key, how long is it valid? Must I use it immediately else it will expire? Thanks in advance.

    Answer : [Re] Inquiry for the item from Ire****

    Please get this if you have an existing account and wish to extend/renew your current subscription - https://www.qoo10.sg/item/KG-SOFT-AUTHORISED-PARTNER-MCAFEE-LIVESAFE-2019-FOR-UNLIMITED-DEVICES/553543936?banner_no=1305330
    Thanks.

    Question : [Re] Inquiry for the item from Ire****

    Thanks for your prompt reply. My current Mcafee LiveSafe is only for 1 device. Do u have renewal for Mcafee LiveSafe 1 year subscription for 1 device? Thanks.

    Answer : [Re] Inquiry for the item from Ire****

    Sorry, i do not have for 1-device.

  • Question : Inquiry for the item from ayi****Aug 16, 2019

    Hi, I would like to renew using existing email. So i just need to enter new licence key?

    Answer : [Re] Inquiry for the item from ayi****

    Yes, the 1 year liense can renew and please provide a note at the "memo to buyer". Please also make sure you have the exact same product. thanks.

  • Question : Inquiry for the item from vic****Jun 04, 2019

    A new McAfee Account will be created for you - This one I don't understand. Appreciate your clarification.

    I've an existing LiveSafe account and the current subscription nearing expiry. App already started prompting to renew.
    Can I use the key to renew the existing one or need to create a new account using new email, in order to download install and use this?

    Answer : [Re] Inquiry for the item from vic****

    R u looking at the 1year or 2 year license. For standard order, we will create a new McAfee Account for u. You can change the account email and password to yours however take note that the email must be one not used at McAfee before. Thanks.

💖Authorised Partner💖 McAfee Internet Security 2019 for 3-device for 1 or 2 years
💖Authorised Partner💖 McAfee Internet Security 2019 for 3-device for 1 or 2 years
Item Q&A
  • Question : Inquiry for the item from kwa****Oct 13, 2019

    Purchased from you last year and wish to renew it. Do I need to reinstall again or just key in the activation code?

    Answer : [Re] Inquiry for the item from kwa****

    Not sure which one you bought last year. Can you reply to my last year's email? I will be able to check for you .Thanks.

  • Question : Query on Product OptionJul 10, 2018

    Hi,
    I'm keen on the above McAfee Internet Security product.
    But I notice there is also McAfee Antivirus Plus 2018......

    So, may I know which one is a better option?
    Please advice, thanks.

    Thanks,
    AL

    Answer : [Re] Query on Product Option

    http://www.mcafeestore.com/compare-products

    Question : [Re] Query on Product Option

    Thank you!
    Purchased.....

    Answer : [Re] Query on Product Option

    Thank you!

  • Question : Inquiry for the item from cla****Apr 06, 2018

    Can you provide me the activation code without immediate activation and new McAfee account as I already has existing McAfee account and my existing licence only expire in May?

    Answer : [Re] Inquiry for the item from cla****

    Please buy our McAfee Internet Security for devices - comes in activation kiey format and can use anytime you like.
    How many devices are you looking for?

  • Question : Inquiry for the item from kof****May 23, 2017

    Hi
    How many devices can I install for unlimited devices? 100?

    Answer : [Re] Inquiry for the item from kof****

    you can install into unlimited devices

  • Question : Inquiry for the item from kof****May 23, 2017

    Hi
    How many devices can I install for unlimited devices? 100?

    Answer : [Re] Inquiry for the item from kof****

    you can install into unlimited devices.

💖Authorised Partner💖 McAfee Internet Security 2019 for 1PC for 3 or 4 or 5-year - Activation Code
💖Authorised Partner💖 McAfee Internet Security 2019 for 1PC for 3 or 4 or 5-year - Activation Code
Item Q&A
  • Question : Inquiry for the item from 237****Sep 19, 2019

  • Question : Inquiry for the item from str****Mar 15, 2019

  • Question : DeliveryMay 03, 2018

    My Order No is 255511876. When will the delivery by email will be done

    Answer : [Re] Delivery

    You will ger the email with the code latest tomorrow.
    Thanks for buying from us.

  • Question : Inquiry for the item from foo****Jul 23, 2017

    Hi, I have existing McAfee Internet Security 1 year subscription which expire in Oct 2017.

    Can I use your 3 yrs subscription code to extend my McAfee Internet Security subscription?

    Thanks,
    Mr Chee

    Answer : [Re] Inquiry for the item from foo****

    Yes, you can.
    Thanks.

💖Authorised Partner💖 McAfee Total Protection 2019 for 1-device for 2-year or 3-year
💖Authorised Partner💖 McAfee Total Protection 2019 for 1-device for 2-year or 3-year
Item Q&A
  • Question : Inquiry for the item from ari****Aug 13, 2019

    Hi I bought the same product from you last year and there is one month left before the expiry date. Do I buy now or wait until closer to the expiry date?

    Answer : [Re] Inquiry for the item from ari****

    Closer to expiry is better. How many years are you looking at?

    Question : [Re] Inquiry for the item from ari****

    Another 3 years. So I wait until almost expiry.

    Answer : [Re] Inquiry for the item from ari****

    Yes correct. If you wish to use back the same account, please contact me first before you order. Thanks

    Question : [Re] Inquiry for the item from ari****

    Ok will do. Thanks

    Answer : [Re] Inquiry for the item from ari****

    you're most welcome!

    Question : [Re] Inquiry for the item from ari****

    Hi seller,

    The expiry date for my current product is 22 Sep. The order number is 275261022. I like to purchase for another 2 years.

    Please advise, thanks

    Answer : [Re] Inquiry for the item from ari****

    will contact you via email shortly. Thanks.

💖3 years!💖McAfee Internet Security 2019 for 1PC for 3 or 5 years - Activation code
💖3 years!💖McAfee Internet Security 2019 for 1PC for 3 or 5 years - Activation code
Item Q&A
  • Question : Inquiry for the item from 234****Sep 16, 2019

    i bought from you 2years back and now it is up for renewal.if i buy,can i use the code for renewal or have to use a new mcafee account to login?

    Answer : [Re] Inquiry for the item from 234****

    You can use back the same account but you need to leave us instruction when you purchase. Thanks.

  • Question : Inquiry for the item from tar****May 09, 2019

  • Question : Inquiry for the item from 241****Apr 12, 2019

    Hi,

    My current McAfee subscription will expiry in 28 days, if buy 3 years subscription from you. How do extend the subscription? How to add 3 years to current subscription? or I need to un-install current version McAfee Subscription, then re-install and re-activate my account?

    Answer : [Re] Inquiry for the item from 241****

    For the 3 year subscription, it comes in an account and subscription will start upon purchase so please buy it at the end of your current subscription. There is no need to remove/reinstall. There is a tool from McAfee to do that; just request for instruction upon buying. Thanks.

  • Question : Inquiry for the item from won****Jan 14, 2019

  • Question : Inquiry for the item from jun****Sep 30, 2018

    I am sorry, I would like to purchase but am abit confuse by how to download and install.
    I have a McAfee account. Your item description says a new McAfee account will be created, does it mean a new email and login? Not using my existing one?

    In the Q&A I saw that if I have my own mcafee account,, I need to provide the credentials.

    I cannot do it myself with my existing McAfee account?

    Answer : [Re] Inquiry for the item from jun****

    Yes, for multi-year license, either we create a new account for you or you can supply us with an account but we will need the login credential. If you prefer not to do that, please buy the one key which come in the form of a key and you can do the registration to your account yourself.
    Thanks.

+View all Notice, FAQ, Q&A >>
Avast! HideMyAss! Hide My Ass! HMA! Pro VPN for unlimited devices for 1-Year - activation code
Avast! HideMyAss! Hide My Ass! HMA! Pro VPN for unlimited devices for 1-Year - activation code
Item Q&A
  • Question : Inquiry for the item from Wil****Aug 20, 2019

    Hi, may I know if USA, Britain, France, China, Japan and Australia are in the list of VPN countries? Thanks in advance

    Answer : [Re] Inquiry for the item from Wil****

    Yes, all countries in question are listed. Hope to see your order soon. Thanks.

  • Question : Inquiry for the item from ijc****Apr 25, 2019

💖Avast Internet Security 2019 for 1PC 1-year - product key license code
💖Avast Internet Security 2019 for 1PC 1-year - product key license code
Item Q&A
  • Question : Inquiry for the item from ahd****Jul 18, 2019

    Hi,
    I’m currently using this. Can I just key in the new license key or must uninstall my currently Avast?

    Answer : [Re] Inquiry for the item from ahd****

    Usually can just key in but not 100% though. Thanks

    Question : [Re] Inquiry for the item from ahd****

    means u are not sure whether it can work?

    Answer : [Re] Inquiry for the item from ahd****

    Most people tried and said can renew but there are a few who said that it cannot be done. This will depend on your current software as well as the new software. They must be the same for it to renew successfully. If the renewal is not successful, you just have to redownload and install. Thanks.

💖Authorised Partner💖McAfee Total Protection 2019 for 5-device 1 / 2 / 3 year protection
💖Authorised Partner💖McAfee Total Protection 2019 for 5-device 1 / 2 / 3 year protection
Item Q&A
  • Question : Inquiry for the item from Ste****Jul 14, 2019

  • Question : Email AddressSep 17, 2018

    Hi Seller

    I am planning to purchase the McAfee Total Protection on behalf of someone else. As the product will be delivered by via email, how can I indicate the email to the person whom I am purchasing for or will the product be delivered to my
    own email as indicated in my Qoo10 account?

    Can I still forward that email to the person to access and download in her PC when I receive that email from you?

    Regards, Arianne

    Answer : [Re] Email Address

    Please leave her email at "memo to seller" before you check out.
    thanks!

  • Question : Forgot to include emailFeb 19, 2018

    Hi,

    My order no. is 247733611, I forgot to include my email. Pls send installation info to foo.vince@gmail.com. Thanks.

    rgds,

    Vince

    Answer : [Re] Forgot to include email

    I have just emailed to you. Thanks for buying from us.

  • Question : order number 233731574Nov 02, 2017

    Dear Sir,

    I place the order for the Mcafee total protection . My order number is 233731574. I forgot to include
    my email address. Please send activation code licence to my email below

    ctowchee@yahoo.com.sg

    Best regards
    T.C.Chiam

    Answer : [Re] order number 233731574

    Got it,
    You will most likely get it tomorrow. thanks.

  • Question : RenewalMar 20, 2017

    Hi there,

    I purchased McAfee total security last year and it is going to expire. Can I kindly find out how i can renew from you?

    Answer : [Re] Renewal

    Please go ahead to purchase it from Qoo10. Please renew it at the end of your current subsciption as the remaining days will not be added to the new subscription.
    Thank you and hope to see your order soon.

    Question : [Re] Renewal

    Thank you. I have just purchased 2 x McAfee Total Protection

    Answer : [Re] Renewal

    Just emailed to you, thanks.

+View all Notice, FAQ, Q&A >>
💖Authorised Partner💖McAfee Total Protection 2019 for 3-PCs for 1-year or 2-year
💖Authorised Partner💖McAfee Total Protection 2019 for 3-PCs for 1-year or 2-year
Item Q&A
  • Question : Inquiry for the item from 234****Jul 10, 2019

  • Question : Inquiry for the item from 241****May 10, 2019

    I have purchased McAfee Total Protection 2019, do I need to un-install my previous McAfee Internet Security 2019 firstly?

    Answer : [Re] Inquiry for the item from 241****

    No, not necessary. When you install Total Protection, the software will remove for you automatically.
    Thanks.

  • Question : Inquiry for the item from bei****Mar 06, 2019

    Hi,

    My existing anti virus only expires on 20 Mar. If i activate now, will it continue from 21 Mar or it starts counting now?

    Thank you.

    Answer : [Re] Inquiry for the item from bei****

    Please see this https://www.qoo10.sg/item/KG-SOFT-AUTHORISED-PARTNER-MCAFEE-TOTAL-PROTECTION-2019-FOR-1-3-5-10/476996991?banner_no=1305330
    For this you can activate anytime and it will extend your current subscription but please make sure that it is the same as your current product. Thanks.

  • Question : Inquiry for the item from 211****Feb 26, 2019

    Hi,
    I am currently subscribed to Mcafee anti virus system which is expiring soon.
    Should i get the new McAfee Total Protection from your side, do i need to uninstall and reinstall the new anti virus system?

    Answer : [Re] Inquiry for the item from 211****

    Yes, you will usually need to download and install again. Thanks.

💖Authorized Partner💖BitDefender Internet/Total  Security for 1/3.5 devices/PCs - Genuine Code
💖Authorized Partner💖BitDefender Internet/Total Security for 1/3.5 devices/PCs - Genuine Code
Item Q&A
  • Question : Inquiry for the item from LIM****Jun 22, 2019

    Does iOS (iphone) consider a device?

    Answer : [Re] Inquiry for the item from LIM****

    Yes, iOS is a device. Thanks.

    Question : [Re] Inquiry for the item from LIM****

    Ok thanks for the clarification

    Answer : [Re] Inquiry for the item from LIM****

    Sure, any time!

  • Question : Order number 220591754Jul 03, 2017

  • Question : Inquiry for the item from sha****May 24, 2017

    the total security can be used for macs right?

    Answer : [Re] Inquiry for the item from sha****

    Yes, this can be used for Mac, Windows PC and Android smartphones.
    Thank you.

  • Question : Can it be installed on 2 mac and 1 PC?Sep 30, 2016

    Can it be installed on 2 mac and 1 PC?

    Answer : [Re] Can it be installed on 2 mac and 1 PC?

    No, this is only for PC only. You can get my McAfee Internet Security, it can be for both PC and Mac and mobile phones iOS and Androids.
    If you prefer Bitdefender, I may have a different one but let me check and come back to you.
    Thank you.

💖Authorised Partner💖McAfee Antivirus Plus 2019 for 1 or 3 or 5 devices 1-year - activation code
💖Authorised Partner💖McAfee Antivirus Plus 2019 for 1 or 3 or 5 devices 1-year - activation code
Item Q&A
  • Question : Inquiry from 245****Jun 03, 2019

  • Question : Inquiry for the item from Cqu****Dec 16, 2018

    Say I buy for >1 device...Can device be changed should I decide to stop one to use it for another? But in total still activate say 3?

    Answer : [Re] Inquiry for the item from Cqu****

    yes, you can reinstall onto different devices as long as total is the same as the one you buy. Thanks.

  • Question : LaptopFeb 03, 2018

    Hi
    Can this protection be used in my laptop?

    Answer : [Re] Laptop

    Yes, as long as it is a Windows PC.
    Thanks.

Minimalist Smart Key Holder Organizer. Perfect Gift for Man you Love! Ready Stock | Local Seller
Minimalist Smart Key Holder Organizer. Perfect Gift for Man you Love! Ready Stock | Local Seller
Item Q&A
  • Question : Inquiry for the item from yan****May 10, 2019

    Hi could I check if this can fit all type of keys? How many keys & what's the minimum diameter of the key that can fit?

    Answer : [Re] Inquiry for the item from yan****

    Maybe 5pcs but depends on thickness of the keys. Thanks

💖Authorised Partner💖McAfee Internet Security 2019 - 1/3/5/10 devices - activation code (Antivirus)
💖Authorised Partner💖McAfee Internet Security 2019 - 1/3/5/10 devices - activation code (Antivirus)
Item Q&A
  • Question : Inquiry for the item from hah****May 06, 2019

  • Question : Inquiry for the item from cho****Apr 06, 2019

  • Question : Inquiry for the item from Yen****Jan 24, 2019

    Hi

    I'm confused. What's the difference between the blue packaging & red packaging? Both are McAfee Internet Security. I'm using Dell Laptop.

    Thanks,

    Answer : [Re] Inquiry for the item from Yen****

    I am selling the latest 2019 version. Can use for Dell laptop, thanks.

  • Question : Inquiry for the item from see****Nov 26, 2018

    Hi, is this the latest McAfee Internet Security 2019 version?

    Answer : [Re] Inquiry for the item from see****

    Yes, it is

  • Question : Multi year licenseOct 15, 2018

    HI,

    I bought the 1 year Internet Security license last year.
    I have my own McAfee account and I did the installation on my own, using your link and activation key.
    No issue with the installation or version.

    Its up for renewal already. If I want to continue installing on my own, is it possible for me to buy a multi year license this time? Or I can only get a single year one?

    I think you mentioned previously that if I want to use my own McAfee account, instead of a newly created one, then I can only get single year licenses.

    Answer : [Re] Multi year license

    yes, you are right. Please buy the single year license if you wish to use your existing account.
    Thanks.

    Question : [Re] Multi year license

    Then I just follow the same steps to install after the current one expires?

    Answer : [Re] Multi year license

    Yes, exactly the same as the previous year.
    There is another way if you wish to buy the multi-year license. Please email to ng@vactronics.com.sg
    Thanks.

    Question : [Re] Multi year license

    You mean there is a way for me to use my existing McAfee account and still purchase a multi year license?

    Answer : [Re] Multi year license

    Yes, please email to ng@vactronics.com.sg or whatsapp 96798009.
    Thanks.

+View all Notice, FAQ, Q&A >>
💖Authorised Partner💖McAfee LiveSafe 2019 for 5 devices for 1 or 2 years
💖Authorised Partner💖McAfee LiveSafe 2019 for 5 devices for 1 or 2 years
Item Q&A
  • Question : Inquiry for the item from 212****Feb 26, 2019

    I already have LiveSafe installed but it will be expiring soon. Can I purchase this as a renewal to my subscription?

    Answer : [Re] Inquiry for the item from 212****

    Usually can but not 100% certain and there are many different types such as retail, OEM and bundle. You will only know at the point when you register the key and the system will check if you have a qualifying product type in your mcafee account. Thanks.

  • Question : Inquiry for the item from jon****Jan 07, 2019

  • Question : Inquiry for the item from vic****Sep 09, 2018

    Can I purchase now but activate in November because mine has yet to expire?

    Answer : [Re] Inquiry for the item from vic****

    Please get the one year license as that can be activated anytime. The multi-year license subscription will start from the date of purchase.
    Thanks.

  • Question : Inquiry for the item from Gmo****Jun 03, 2018

    May I know the difference between live safe and total protection product? I’m u sure which to get for my home computer thanks

    Answer : [Re] Inquiry for the item from Gmo****

    Please see this http://www.mcafeestore.com/compare-products
    Thanks.

  • Question : Inquiry for the item from mdr****Mar 30, 2018

+View all Notice, FAQ, Q&A >>
💖Trend Micro Maximum Security 2018 for 3 devices(PC/Mac/mobile) - 1 or 3 years - Serial No license
💖Trend Micro Maximum Security 2018 for 3 devices(PC/Mac/mobile) - 1 or 3 years - Serial No license
Item Q&A
  • Question : Inquiry for the item from seo****Dec 12, 2018

    hi seller, can be used for windows 7 notebook?

    Answer : [Re] Inquiry for the item from seo****

    For Windows 7, please make sure you have service pack 1. You can right click on "my computer" and select "Properties" to check.
    thanks.

    Question : [Re] Inquiry for the item from seo****

    tks seller.. how about window 10, can use?

    Answer : [Re] Inquiry for the item from seo****

    Yes, windows 10 no problem.

    Question : [Re] Inquiry for the item from seo****

    thk you...

    Answer : [Re] Inquiry for the item from seo****

    On Qpost : You are most welcome!

  • Question : Inquiry from ron****Nov 24, 2018

    I want to purchase the Trend Micro Internet Security but couldn't find the 'memo to seller' tab

    Answer : [Re] Inquiry from ron****

    It's ok, we will SMS you for your email. Thanks.

  • Question : Trend Micro Maximum Security 2018Oct 02, 2018

    Hello Seller
    I understand I will only be given a serial number by email for the item .
    May I check with you the following before purchase :

    1) Is this product Window 10 compatible ?
    2) I am new to trend micro , where can download the software ?
    3) In the event that I format my hard disk and reinstall the window , can I use the same serial number to install
    this software again if my 1 year subscription is not due yet ?

    Thank you

    Answer : [Re] Trend Micro Maximum Security 2018

    1. Yes, this is Windows 10 compatible.
    2. Instruction to register the key and download link will be provided
    3. yes, you can.
    thank you.

  • Question : Inquiry for the item from ahk****Sep 09, 2018

  • Question : Inquiry for the item from jam****Dec 06, 2017

    Can it be used for ipad?

    Answer : [Re] Inquiry for the item from jam****

    Yes, can. Please note that not all features are available for all platforms.

+View all Notice, FAQ, Q&A >>
💖Authorised Partner💖Norton Security 2019 for 3-device 1 year - product key license
💖Authorised Partner💖Norton Security 2019 for 3-device 1 year - product key license
Item Q&A
  • Question : Inquiry for the item from 242****Nov 12, 2018

    I am trying to order, but can't get the website to take my PayPal, MasterCard, Visa or Amex Credit card. Can u pse arrange as these are the only means of payment I have

    Answer : [Re] Inquiry for the item from 242****

    I am sorry, you need to approch Qoo10 support to help. We are external vendor so do not accept payment directly from the website.
    Thanks.

  • Question : Inquiry for the item from 242****Nov 12, 2018

    Will this norton product be managed by my own account, or by someone else? Can I register it to my own norton account so that I can change user within the 1 year timeframe?

    Answer : [Re] Inquiry for the item from 242****

    Yes, absolutely. Do not buy if you can't register the key to your own account. Thanks and hope to see your order soon.

    Question : [Re] Inquiry for the item from 242****

    I am trying to buy, but can't get the website to accept PayPal, normal Amex or Master Card.
    Can u arrange pse?

    Answer : [Re] Inquiry for the item from 242****

    I don't have any other means of payment

    Question : [Re] Inquiry for the item from 242****

    I am sorry, you need to approch Qoo10 support to help. We are external vendor so do not accept payment directly from the website.
    Thanks.

  • Question : 关于商品201****会员的咨询。Oct 20, 2018

  • Question : Re: Activation and commencement date of subscription for all three devicesAug 04, 2018

    Hi there,

    May I know whether the subscription commencement date starts from the first installation on the first PC/device and this is applicable to all the other two devices on which the installation of this Norton software are done at a later date?

    Please kindly reply so that I can quickly purchase the Norton software here.

    Thank you.

    With Regards,
    Richard

    Answer : [Re] Re: Activation and commencement date of subscription for all three devices

    All 3PCs will have the same 1year subscription period starting from the activation of the first PC.

  • Question : Need product key, againMay 02, 2018

    A few months ago, I bought Norton 360 latest 2017 for 3PCs for 1 year - product key license

    I installed on two PCs ... now that I want to install on a third PC,
    I can't find the email for the product key!

    Can re-send? ...thank you!

    Answer : [Re] Need product key, again

    Yes, i can but i will need your order number. Thanks.

    Question : [Re] Need product key, again

    Order Summary (Date : Aug 14, 2017 / Cart no. : 112582749)
    Order number: 225336375

    Thank you!

    Answer : [Re] Need product key, again

    I have just emailed to you. Please check.

    Question : [Re] Need product key, again

    Got it. Thank you very much.

    Answer : [Re] Need product key, again

    You're most welcome!

+View all Notice, FAQ, Q&A >>
💖Authorised Partner💖AVG Ultimate for unlimited devices 2018 for 1 year or 2 year - Sales Number
💖Authorised Partner💖AVG Ultimate for unlimited devices 2018 for 1 year or 2 year - Sales Number
Item Q&A
  • Question : AVG UltimateOct 31, 2018

    Hi,

    Suppose i can purchase now & apply (or install) say 1 month later (when my current copy expires) right?
    By entering the product key provided, AVG side could detect it's for an antivirus subscription with tune up & more right?
    BTW, what is 'more' in the package?

    Thanks.

    Answer : [Re] AVG Ultimate

    This product key is for Ultimate so when you register the key to your accout, you will be able to use all the features and function of the ultimate packages. You can see it here https://www.avg.com/en-ww/ultimate

  • Question : What will I receive if I buy this productJun 06, 2018

    Hi Seller,

    Can check, if I buy this product, where can I get the software to install this? I understand that you only provide the activation key but not the software?

    Answer : [Re] What will I receive if I buy this product

    We will provide you the instruction to register the key to your account and then download the software from offiical AVG website. Thanks.

  • Question : AVG ULTIMATEMay 26, 2018

    Hi seller,
    AVG Ultimate you are selling same as Original AVG ?
    This come with full sets as per Original AVG ?
    Currently i`m using it and expired in June.
    Can I use by renew it or need un-install it first ?

    Answer : [Re] AVG ULTIMATE

    Yes, this AVG is original, as in the offical AVG website.
    As for whether it can be renewed, i don't have an exact anwser. Some buyers said can and some buyers said otherwise. Even AVG support does not have a definite answer, sorry.

  • Question : Inquiry for the item from sml****Jan 24, 2018

    Hi,

    Can the item be purchased beforehand and installed 1 month later when my current licence expires?

    Can the product be registered as my current product from another seller can't be registered?

    Answer : [Re] Inquiry for the item from sml****

    Yes, you can use it 1 month later and you can register this under your own account.
    Do not buy if you can't register it under your own account.
    Thanks.

  • Question : Inquiry for the item from sml****Jan 22, 2018

    Hi,
    What do u mean unlimited devices?

    Do u mean 2 or more pcs plus handphone and tablet?


    Must all the devices be on the same network?

    Answer : [Re] Inquiry for the item from sml****

    You can install to as many devices as you like.
    This has nothing to do with same or different networks.

+View all Notice, FAQ, Q&A >>
💖Kaspersky Internet Security 2018 for 1PC or 3-device for 1-year - activation code
💖Kaspersky Internet Security 2018 for 1PC or 3-device for 1-year - activation code
Item Q&A
  • Question : Can Use for Mac?Aug 21, 2018

  • Question : 3 DevicesJul 03, 2018

Avast Premier 2018 for 1PC or 3PCs - product key license code
Avast Premier 2018 for 1PC or 3PCs - product key license code
Item Q&A
AVG Internet Security 2018 for 1PC or 3PCs good for 1 year - product key code license (Sales Number)
AVG Internet Security 2018 for 1PC or 3PCs good for 1 year - product key code license (Sales Number)
Item Q&A
  • Question : Inquiry for the item from sml****Jan 06, 2018

    Hi, does the avg internet security 2018 comes with pc tuneup?

    Currently, it has feature to scan for pc performance. Does this include fixing performance issues?

    Answer : [Re] Inquiry for the item from sml****

    AVG Ultimate comes with TuneUp. Please see my other listing. Thanks.

  • Question : General EnquiryDec 15, 2017

    Sir/Madam,

    If I have installed the AVG Internet Security 2017 free trial for 30 days and if I purchase this, do I need to uninstall the free 30 days trial and install the new purchase or they will automatically overwrite the free trial. Is your AVG
    Internet Security send via email comes with detail steps in installing with product key code license.
    After a year, is it I continue to purchase the new extension from you? If I choose not to extend by then, will it automatically downgrade to basic protection.
    Looking forward to your valuable advise soon.
    Thank you very much
    Have a pleasant day
    Tay PH (Mr.)

    Answer : [Re] General Enquiry

    Please remove all trial version before you download/install. Instructions will be given and you are entitled to support from AVG if you encounter any problem.
    As to the renewal 1 year later, i am afraid you may have to re-download and install as a new version would probably be released by then.

    Question : [Re] General Enquiry

    Good Morning K.G. Ng
    I have bought the AVG Internet Security 2017 for 1 piece and thinking to make the 2nd purchase for 3 pieces which I just add another $8. My questions are
    1) Does it come with 3 sales numbers or just one sales number for 3 pieces?
    2) If just one sales number, is it we just use this one sales number to get one registered license for the 3 devices?
    2) Can we use the same email address for the 3 devices or different email addresses?
    Please advise.
    Thank you very much

    Answer : [Re] General Enquiry

    It is advisable to uninstall the trial version or any other antivirus software before installing the paid version.
    When the subscription expires, you will lose protection for any new viruses.
    Thank you.

    Question : [Re] General Enquiry

    Hi Sir,
    Sorry, I think you have misunderstood my question.
    My question was If I purchase AVG Internet Security 2017 for 3 pieces at the Price of $9.80+ $8, does it comes with 3 sales numbers or just one sales number for 3 pieces?

    Please advise.
    Thank you very much

    Answer : [Re] General Enquiry

    sorry about that. It is 1x sales number only. You can use it to install up to 3x PCs.

    Question : [Re] General Enquiry

    Good Morning Sir,
    I have just placed an order for 3pcs for 1 year AVG Internet Security 2017 under order # 240418173. Please send us as details as possible on the installation instructions as we are not computer savvy.
    Thanks
    Pleasant day ahead

    Answer : [Re] General Enquiry

    Just emailed the sales number to you.
    If you encounter any problem, please screen capture the error and forward to ng@vactronics.com.sg
    thank you.

  • Question : orderdSep 15, 2017

    please send key,ordered
    tnx

    Answer : [Re] orderd

    Just emailed to you. Thanks.

  • Question : 3 PCsSep 02, 2017

    Hi

    1. Is the licence at $9.80 for 3 PCs and last for one year?

    2. How much is the price for 2 years for 3 PCs? Thanks

    Answer : [Re] 3 PCs

    $9.80 is for 1PC.
    $17.80 for 3PCs.
    Both are for 1 year. I do not have 2years for this. You can see my AVG Ultimate for unlimited devices, i have for 2 years.
    Thanks.

  • Question : Inquiry for the item from sml****Jun 29, 2017

    Hi, thanks for your prompt reply on no expiry date for licence. Does it mean that 1 year starts from day i activate licence?

    Answer : [Re] Inquiry for the item from sml****

    That's correct. When you activate the first device, the subscription will start and it will last for one year. (or 2 years if you buy the 2 year subscription type)

+View all Notice, FAQ, Q&A >>
Trend Micro Maximum Security 2017 version 11 for 5 devices for 1 year or 2 years license
Trend Micro Maximum Security 2017 version 11 for 5 devices for 1 year or 2 years license
Item Q&A
  • Question : Inquiry for the item from Blu****Jul 21, 2017

    Is this mobile internet security software for iPhone? Up to 5 devices?

    Answer : [Re] Inquiry for the item from Blu****

    This is protections for all of your devices - can be used for Windows PC, Mac computers, iOS devices (iphone/ipad) and Android devices.
    Thanks.

  • Question : Does this product expire?Sep 13, 2016

    Does it require annual renewal?

    Answer : [Re] Does this product expire?

    This product key will provide one year of protection, same for other antivirus software. Thanks.

  • Question : Norton Internet Security vs Norton SecurityJul 15, 2016

    If buy Norton Internet Security, where to download the program ?
    i saw norton website only Norton Security available for download.

    Answer : [Re] Norton Internet Security vs Norton Security

    We will provide you a link to download from the Norton website. Hope to see your order soon.

  • Question : Which version is this Norton Internet SecurityDec 14, 2015

    Hi, may I know if this is the Norton Internet Security 2016 version? Thanks.

    Answer : [Re] Which version is this Norton Internet Security

    Actually, it is not correct to call it 2016 or 2015 version. The correct version is version 22.5
    This is Norton Internet Security which is different from Norton Security. I have Norton Security standard for 1 device and the cost is S$35.00 which is also much cheaper than retail price. Thank you.