You can leave inquiries about item, delivery, cancel/refund or other questions.
Do you still have stock?
Dear buyer, yes we still hv stocks, thank you.
Hi can you send the order by tomorrow? I’m waiting for many days since last week.
Dear buyer, we are away for Cny holiday. Orders will be shipped out after 11Feb. Thank you!
How to choose the free bag
Dear buyer, free bag is only applicable for purchase of 6x 1.8kg similac Gain Plus (stage 3). You can choose the free bag design if you select the bundle of 6 x Gain Plus. Thank you!
Hi, can do self collection? Because I would like to receive items by this Saturday.
Dear Buyer, if you could place order tonight or by friday morning 9am, we can ship out your order tomorrow and Qxpress will starting delivery on Saturday.We are unable to arrange self collection for you as we may be out of town tomorrow morning till Monday.Thank you for your interest!
I tried to click free gift - scooter but I can’t click. Is it scooter all given away?
Dear buyer,Sorry to inform you that our free scooter promotion was ended.Pls check our listing again for upcoming promotion during 12 Dec 2018.Thank You for your interest!
Dear seller,Please advise what does it mean by "Made in Singapore for Malaysia"?Thank you.
Dear Buyer,Our milk powder is made in Singapore but selling in Malaysia.Thus, the packaging language is in Malay but have the same ingredient and nutritional info as those selling in Singapore.We imported the milk powder from Malaysia with Singapore Customs and AVA approval to provide affordable milk powder for parents in Singapore.Thank you for your interest!
Hi seller if i order today by when u can ship out?
Dear buyer, order placed today will be shipped out tomorrow and Qxpress will starting delivery on Wednesday.Thank You!
Hi i have make a payment.hope u can ship asap. Thk q
Dear buyer, noted and thank you
Is this less sweet ?
Dear buyer, as per informed by our supplier, all pediasure in Malaysia market are now less sugar version.Thank you!
Hi Seller, May I know do you still have pink bag? Thank you. Best Regards,AL
Hi AL,Our unicorn bag left very few quantity, i will reserved 1 for you.you may proceed with purchase the twin pack with green dino bag and leave a memo to seller for Unicorn bag or give me your order no. here. after order placed. thank you!
Hi seller, will there be any more unicorn bag coming ?
hi buyer, we only last 1 unicorn bag at the moment.Youmay placed your order and leave a memo for unicorn bag or send me the order no. here. we will sent the last unicorn bag to you. Thank you!
Hi, when will u restock 1 piece option for stage 3?
Dear buyer, the quantity for single tin was updated. you may continue to purchase now. Thank you!
Is expiry date for stage 3 Aug 2020?
Yes, the expiry date for stage 3 is Aug 2020. Thank You!