Kimberly Clark Official Store
Kimberly Clark Official Store
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Contact: 6755 7755
Q & A Lists
Item Question & Answer
Bundle of 2!! [Huggies] Baby Wipes Gentle Care 4x40pcs
Bundle of 2!! [Huggies] Baby Wipes Gentle Care 4x40pcs
Item Q&A
2 Cartons!! HUGGIES Platinum Diapers Tape and Pants
2 Cartons!! HUGGIES Platinum Diapers Tape and Pants
Item Q&A
  • Question : Inquiry related delivery from cha****Oct 13, 2018

  • Question : Inquiry for the item from sza****Nov 27, 2018

    Hi there. Item was just delivered but we only received 3 cartons which are all L size. Order was 4 cartons, 3 M and 1 L. Pls check and revert.

    Answer : [Re] Inquiry for the item from sza****

    Hi there.Thank you for purchasing from us. Kindly send us a picture of the items you received. That will help us to verify and resend the missing item. Appreciate your kind cooperation. Thank you.

    Regards,
    Endrew

    Question : [Re] Inquiry for the item from sza****

    Hi, pls see attached.

    Answer : [Re] Inquiry for the item from sza****

    Thank you for sending the attachment . Can we get a picture of the items as well please ? Thank you . Regards, Endrew

    Question : [Re] Inquiry for the item from sza****

    Here.

    Answer : [Re] Inquiry for the item from sza****

    Hi pls advise when will the correct items be delivered. Pls contact me at 92956481.

    Question : [Re] Inquiry for the item from sza****

    Hi there, Kindly allow us 3-5 days we will replace the item for you. Do note that delivery guy and collection guy may not be the same person. Our delivery men will contact you beforehand for you to make early preparation at home and to ensure smooth exchange process. Seeking your kind patience on this matter. Thank you.



    Regards,
    Endrew

    Answer : [Re] Inquiry for the item from sza****

    Hi Edward. Pls provide date of delivery of items. Owner of number provided during ordering process will be leaving SG on wednesday hence you might not be able to contact him. It’s been a week since wrong items were delivered. Pls advise when we can receive the right items.

    Question : [Re] Inquiry for the item from sza****

    Hi there! We apologize for the unexpected delay. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days from now through: http://www.sf-express.com/sg/en/ . Tracking number: 080050523521,843005177610,843005177629. Thank you and have a nice day.

    Regards,
    Endrew

  • Question : Inquiry for the item from luc****Dec 02, 2018

    Hi seller, i have received only 1 carton of S size diapers yeaterday. Pl advise when can i expect the other carton of M sized diapers to arrive?

    Answer : [Re] Inquiry for the item from luc****

    My order no is 284146393

    Question : [Re] Inquiry for the item from luc****

    Thank you I have received the M sized carton of diapers.

    Answer : [Re] Inquiry for the item from luc****

    Hi there,
    Glad to hear you received your parcel. Looking forward to business with you again in near future. Thank you and have a nice day.


    Regards,
    Endrew

  • Question : Inquiry for the item from Lle****Nov 19, 2018

    Hi seller.
    I ordered 2 cartoon and only delivered 1 cartoon.
    Please send another cartoon ASAP thanks

    Answer : [Re] Inquiry for the item from Lle****

    Hi there! We apologize for the unexpected delay. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days from now through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP139456144. Thank you and have a great day.


    Regards,
    Endrew

    Question : [Re] Inquiry for the item from Lle****

    Hi I still haven’t receive my item yet, pls help thanks

    Answer : [Re] Inquiry for the item from Lle****

    Hi there, kindly allow us to check with the courier on this and expedite the delivery for you . Thank you for your patience . Regards, Endrew

  • Question : Inquiry related delivery from can****Aug 25, 2018

+View all Notice, FAQ, Q&A >>
[BUNDLE of 6] KLEENEX 3PLY Facial Tissues
[BUNDLE of 6] KLEENEX 3PLY Facial Tissues
Item Q&A
  • Question : Inquiry related delivery from yan****Dec 18, 2018

    Hi there! I would like to know when my order will be shipped? Thanks! (:

    Answer : [Re] Inquiry related delivery from yan****

    Hi Lee Yan Jun, thank you for purchasing from us . We will check on your order and try our best to ship out your parcel by this week for you . Seeking your kind patience on this . Regards, Endrew

  • Question : Inquiry for the item from may****Dec 13, 2018

    Hi, wish to order 2X6bundle, hence shd add up to 60boxes of 80-3ply tissues.. Hence wonder if there is any expiry date... Please response ASAP so that I can place order soon. Tks

    Answer : [Re] Inquiry for the item from may****

    Hi there, thank you for your interest. There is no expiry date for the tissue . Regards, Endrew

  • Question : Inquiry related delivery from 250****Dec 11, 2018

    I saw that the 1st 100 has free delivery. However when I add to cart and proceed to check out, a delivery charge is added to the total. Please advise

    Answer : [Re] Inquiry related delivery from 250****

    Hi there, can we get a screenhot of the check out page please ? That will help us to check and clarify the issue . Regards, Endrew

  • Question : Inquiry for the item from Che****Dec 11, 2018

    Hi do you still have disney design box tissues?

    Answer : [Re] Inquiry for the item from Che****

    Hi there, thank you for contacting us. The stocks will be replenished but unfortunately, we do not have a specific timeline for its delivery. Nevertheless, do visit our site often to get the latest news on the products or promotions. Best regards, CS Ash

  • Question : Inquiry for the item from mar****Dec 11, 2018

+View all Notice, FAQ, Q&A >>
[BUNDLE of 3] Kotex Overnight Panties S-M / M-L 2pcs
[BUNDLE of 3] Kotex Overnight Panties S-M / M-L 2pcs
Item Q&A
  • Question : Inquiry related delivery from bla****Dec 14, 2018

    Hi. When will u ship out items I paid for in the 13th??

    Answer : [Re] Inquiry related delivery from bla****

    Hi there, we are still working out on the packaging your ordered items. We will provide you with the tracking number once we have shipped your parcel to our courier partner. Appreciate your kind patience and support towards us . Thank you.


    Regards,
    Endrew

  • Question : Inquiry related delivery from 250****Nov 20, 2018

    Cart no.123030568. Ordered on 13/11/2018. Why still remain as SHIPPING REQUESTED. When can I receive your products.

    Answer : [Re] Inquiry related delivery from 250****

    Hi there! We apologize for the unexpected delay. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days from now through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP139677863. Thank you and have a great day.


    Regards,
    Endrew

  • Question : Inquiry related delivery from jud****Jun 18, 2018

  • Question : Inquiry from jas****Apr 30, 2018

    Hi. Why some shop coupon only $6 and sometime $12 ?

    Answer : [Re] Inquiry from jas****

    Hi there, currently the promo for our store is $6 off with minimum $100 purchase. Thank you and have a nice day ahead.

  • Question : Wrong goods delivered SGSG10907067Mar 26, 2018

+View all Notice, FAQ, Q&A >>
[Scott] Facial Tissue Box 5x150pcs / Pocket Pack 8x16x5pcs / Napkins 2 x 100pcs
[Scott] Facial Tissue Box 5x150pcs / Pocket Pack 8x16x5pcs / Napkins 2 x 100pcs
Item Q&A
  • Question : Inquiry for the item from sue****Dec 13, 2018

    Hi, may I know how many packets of pocket tissues are there in the big pack and how many ply? Thank you.

    Answer : [Re] Inquiry for the item from sue****

    Hi there, thank you for your interest . Kindly check the 'item type' breakdown and product descriptions . Thank you . Regards, Endrew

[HUGGIES] Baby Wipes - Gentle Care Wipes / Nourishing Baby Wipes
[HUGGIES] Baby Wipes - Gentle Care Wipes / Nourishing Baby Wipes
Item Q&A
  • Question : Inquiry for the item from Kah****Dec 10, 2018

  • Question : Inquiry from yeo****Nov 11, 2018

  • Question : Inquiry for the item from jes****Aug 09, 2018

    Hi,

    Can I check when is the expiry date for the huggies wet wipes?

    Answer : [Re] Inquiry for the item from jes****

    Hi there, so sorry for the inconvenience caused. Please give us some time to check and we will get back to you ASAP. Thank you and have a nice day.

  • Question : mis****會員的咨詢。Jul 26, 2018

    Hi seller
    You have missed a lot of item for my delivery
    Please reply me fast!
    9150-2256

    Answer : [Re] mis****會員的咨詢。

    Hi there, so sorry that you have not received all your items. Currently, your 2nd - 4th parcel is out for delivery. You may check your delivery status through: http://qxpress.asia/eng/html/customer_tracking.html. Tracking number: SG1323310 / SG1323311 / SG1323313.
    Thank you and have a great day ahead.

  • Question : Sizes of the wipesJun 12, 2018

    Hi, can I check if the wipes are all of the same sizes? The only difference is the packaging?

    Answer : [Re] Sizes of the wipes

    Hi there, the number of wipes and number of packs varies for each option. You will be able to see when you choose the options. Thank you and have a nice day ahead.

+View all Notice, FAQ, Q&A >>
[Bundle Promo]Kleenex Ultra Soft Bath Tissue 3PLY (Cottony Clean/Aloe Clean/Aroma Clean/Green)
[Bundle Promo]Kleenex Ultra Soft Bath Tissue 3PLY (Cottony Clean/Aloe Clean/Aroma Clean/Green)
Item Q&A
  • Question : Inquiry for the item from ccn****Dec 09, 2018

    Hi seller, whats the differences between 20x200x2 and 10x200x4? Thks.

    Answer : [Re] Inquiry for the item from ccn****

    Hi There,

    Thank you for contacting us. Please be advised 20x200x2 means 20 tissue rolls in 1 pack and each roll has 200 sheets x 2 ply.

    10x200x4 equals to 10 rolls and each has 200 sheets x 4 ply.

    should you need any further information kindly contact us.

    Regards
    CS Ash

    Question : [Re] Inquiry for the item from ccn****

    Hi seller, I see that there's some doubts on this, will await your update on the definitions of the two options then. Thanks.

    Answer : [Re] Inquiry for the item from ccn****

    Hi there ,
    The difference is in the packaging . Packaging details is as below :

    Aloe Vera 20x200sheets x 2 - 20 tissue rolls in a packet x 2
    Aloe Vera 10x200sheets x 4 - 10 tissue rolls in a packet x 4



    Regards,
    Endrew

  • Question : Inquiry for the item from Chr****Dec 09, 2018

    20×200sheets×2???
    What I see u explain..20 rolls ×200 sheets ×2 ply?.
    I tot Kleenex all in 3ply?
    So 20 ×200sheets ×2 is not 40rolls for $21.9?

    Answer : [Re] Inquiry for the item from Chr****

    Hi there, so sorry for the inconvenience caused. Please give us some time to check and we will get back to you ASAP. Thank you and have a nice day.

    Hi there, the tissue is 20 rolls x 200 sheets x 2 set . The tissue is indeed 3 ply each . Regards, Endrew
    (Dec 11, 2018 19:26)

  • Question : My order nos 282995433, 282995434 & 282995435Nov 11, 2018

    Hi Seller,

    Had ordered few hours ago under above 3 order nos.
    However, during the purchase, the system keep hang (maybe due to 11.11 huge sales) and I cannot choose to have home delivery, and in the end only can choose to select 7 eleven collection.

    Pls help to change delivery to my home address instead (if not imagine I have to self collect the bulky 120 rolls of toilet papers omg).

    My home address is :

    Blk 271, Choa Chu Kang Ave 2, #06-263, Singapore 680271.

    Thank you for your help and hope to receive your confirmation soon.

    Answer : [Re] My order nos 282995433, 282995434 & 282995435

    Hi there! No worries, we have updated your home address for the delivery.



    Regards,
    Endrew

    Question : [Re] My order nos 282995433, 282995434 & 282995435

    thank you so much !

    Answer : [Re] My order nos 282995433, 282995434 & 282995435

    You are most welcomed. happy to assist you.



    Regards,
    Endrew

    Question : [Re] My order nos 282995433, 282995434 & 282995435

    Hi,
    See that delivery is on the way to 7 Eleven.
    Kindly make the changes to my home address instead.
    It is impossible for me to go 7 Eleven to collect 120 rolls of toilet paper.
    Furthermore it is far from my house, have to take bus to the interchange.

    Answer : [Re] My order nos 282995433, 282995434 & 282995435

    Hi sorry for the late reply . As checked now, your parcel shows as delivered . Kindly reconfirm with us if you have got your parcel ? Thank you .


    Regards,
    Endrew

    Question : [Re] My order nos 282995433, 282995434 & 282995435

    Yes recd ystd. Thk u.

    Answer : [Re] My order nos 282995433, 282995434 & 282995435

    Hi there,
    Glad to hear you received your parcel. Looking forward to business with you again in near future. Thank you and have a nice day.


    Regards,
    Endrew

  • Question : Inquiry related delivery from jia****Nov 20, 2018

    Hi I have enquired a few times. I was told it will be shipped out in 3-5 working days. However, it has been more than 7 working days and it’s still shipping requested. I need the item to arrive before the end of this week as I will be away.

    Answer : [Re] Inquiry related delivery from jia****

    Hi there! We apologize for the unexpected delay. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days from now through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP139898521. Thank you and have a great day.


    Regards,
    Endrew

  • Question : Inquiry related delivery from yan****Nov 17, 2018

    Pls reply. I have been asking few times with no reply. I am travelling from 24nov till 8dec. When will you be sending out? I need receive latest on 23nov else pls postpone the delivery date till 9 Dec when I am back. I am expecting your reply pls reply. Order number 283042918,919,920

    Answer : [Re] Inquiry related delivery from yan****

    Hi there,
    Thank you for purchasing from us. As for now, your parcel is now shipped to our courier . Hence, you may expect the delivery in 1-2 days from now. Our courier will contact you via SMS for you to make early preparation at home to ensure smooth delivery process.



    Regards,
    Endrew

+View all Notice, FAQ, Q&A >>
[Carton Deals] HUGGIES GOLD (Pullup Pants / Tape) - available in all sizes
[Carton Deals] HUGGIES GOLD (Pullup Pants / Tape) - available in all sizes
Item Q&A
  • Question : Inquiry related delivery from syl****Dec 07, 2018

    If order today when I can receive it?

    Answer : [Re] Inquiry related delivery from syl****

    Hi there, our usual delivery is 3-5 business days . Regards, Endrew

  • Question : Inquiry related delivery from lee****Nov 20, 2018

    Cart No : 123093006

    Hi, may I know the status of my order. Thanks.

    Answer : [Re] Inquiry related delivery from lee****

    Hi there, we are still working out on the packaging your ordered items. We will provide you with the tracking number once we have shipped your parcel to our courier partner. Appreciate your kind patience and support towards us . Thank you.


    Regards,
    Endrew

  • Question : Inquiry for the item from clo****Oct 20, 2018

    I received my item yesterday but it did not come with the free skip hop bag. My order no is 278695831. Pls get back to me. Thanks

    Answer : [Re] Inquiry for the item from clo****

    Hi, appreciate your response please ? Thanks

    Question : [Re] Inquiry for the item from clo****

    Hi there ! Thank you for purchasing with us. Unfortunately, the Skip Hope Bag GWP is fully redeemed as of now. For your clarification, the GWP is while stock last basis . We apologize on any inconvenience caused . Appreciate your kind understanding on this matter. Thank you.


    Regards,
    Endrew

    Answer : [Re] Inquiry for the item from clo****

    This is an irresponsible reply. The free gift was available at the point of purchase. If it is not available , seller should call and offer an option for refund or a replacement of another gift. Instead you just deliver the purchased items without any explanation. If I did not make an effort to contact you , you would simply keep quiet about it.

    I do not accept your apology and explanation . Please give me a satisfactory reply!

    Question : [Re] Inquiry for the item from clo****

    Hi Rachel, as much as we would like to fulfill your request but we are so sorry that due to overwhelming request for the Skip Hop it is fully redeemed and out of stock as of now. For your clarification, the GWP is while stock last basis . Hence, as the stocks not available now we are unable to assist you much on this matter. Sorry for any inconvenience caused. Seeking your kind understanding on this matter. Thank you.



    Best Regards,
    Endrew

  • Question : Inquiry related delivery from chl****Oct 22, 2018

    Have not receive the item for more than 7 days. I meed the diaper urgently. No response. Extremly irresponsible.

    Answer : [Re] Inquiry related delivery from chl****

    Hi there! We apologize for the unexpected delay. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days from now through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP138395765. Thank you and have a great day.


    Regards,
    Endrew

  • Question : Inquiry for the item from con****Oct 19, 2018

    Hi, where is the option for free skip hop bag? Is promotion still available?

    Answer : [Re] Inquiry for the item from con****

    Hi there , thank you for your interest onto our product. Currently, the Skip Hop Bag GWP is fully redeemed . Sorry for any inconvenience caused.

+View all Notice, FAQ, Q&A >>
[APPLY Q10 CART COUPON] NEW HUGGIES Platinum Diapers Tape and Pants
[APPLY Q10 CART COUPON] NEW HUGGIES Platinum Diapers Tape and Pants
Item Q&A
  • Question : Inquiry related delivery from uni****Nov 28, 2018

    Cart No : 12316545
    hi, i ordered on 20th Nov, may i know when will my items be delivered?

    Answer : [Re] Inquiry related delivery from uni****

    Hi there,
    Thank you for purchasing from us. As for now, your parcel is now shipped to our courier . Hence, you may expect the delivery in 1-2 days from now. Our courier will contact you via SMS for you to make early preparation at home to ensure smooth delivery process.



    Regards,
    Endrew

  • Question : Inquiry related delivery from Mim****Nov 21, 2018

    Cart no.: 123071624

    May I know if my item will be sent soon? I will be away overseas from 23-26 Nov 2018 and no one will be at home to receive the item..I was expecting item to reach me by this week as I ordered on the 15th Nov 2018..

    Answer : [Re] Inquiry related delivery from Mim****

    Hi there! We apologize for the unexpected delay. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days from now through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP139744757. Thank you and have a great day.


    Regards,
    Endrew

  • Question : Inquiry related delivery from lee****Nov 20, 2018

    Cart No. 123044804

    Hi, may I know the status of my order? Thanks

    Answer : [Re] Inquiry related delivery from lee****

    Hi there! We apologize for the unexpected delay. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days from now through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP139701809. Thank you and have a great day.


    Regards,
    Endrew

  • Question : Inquiry related delivery from mar****Nov 19, 2018

    So when will it be delivered??? 6 working days has passed

    Answer : [Re] Inquiry related delivery from mar****

    Hi there! We apologize for the unexpected delay. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days from now through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP139598862. Thank you and have a great day.


    Regards,
    Endrew

  • Question : Inquiry related delivery from mar****Nov 16, 2018

    I purchased on 11 nov, not sure when it will be delivered cos it has been scheduled to ship for 4 business days already although ur page said 1-3 business day delivery.

    Can i have an estimated timeline?

    Answer : [Re] Inquiry related delivery from mar****

    Hi there! We apologize for the unexpected delay. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days from now through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP139598862. Thank you and have a great day.



    Regadrs,
    Endrew

+View all Notice, FAQ, Q&A >>
[BUNDLE of 3] KLEENEX Clean Care 3PLY Bathroom Tissue 3 Packs x 160 x 6rolls
[BUNDLE of 3] KLEENEX Clean Care 3PLY Bathroom Tissue 3 Packs x 160 x 6rolls
Item Q&A
  • Question : Inquiry related delivery from ali****Nov 12, 2018

    Hi, you have missed out one more item ion my order. Cart no. 122786784. Missing item is Kleenex ultra soft cottony mega roll bath tissue. Order no. 282639003. My order was for 3 packs bath tissue + 1 bundle of 2 Facial tissue. Delivery arrived this morning with 2 packs bath tissue + facial tissue

    Answer : [Re] Inquiry related delivery from ali****

    Sorry my mistake order no. missing is 282639002

    Question : [Re] Inquiry related delivery from ali****

    Hi there.Thank you for purchasing from us. Kindly send us a picture of the items you received. That will help us to verify and resend the missing item. Appreciate your kind cooperation. Thank you.



    Regards,
    Endrew

    Answer : [Re] Inquiry related delivery from ali****

    Attached photo. Please check your Qexpress delivery chit SHP139282569. Item description states 3 qty.
    2 mega Roll Bath Tissue + 1 bundle of 2 Facial Tissue

    Question : [Re] Inquiry related delivery from ali****

    Hi there,
    Apologies on missing out your item. Kindly allow us 3-5 working days. We will resend the missing item to you.
    Item to be delivered is : Kleenex Ultra Soft Cottony mega roll bath tissue.



    Regards,
    Endrew

    Answer : [Re] Inquiry related delivery from ali****

    It’s already 10 days and I have not received my missing item..

    Question : [Re] Inquiry related delivery from ali****

    Hi sorry for late reply. Item shows as delivered on 23 nov . Kindly advise if item received in good condition? Regards, Endrew

    Answer : [Re] Inquiry related delivery from ali****

    Yes, received. Thank you

    Question : [Re] Inquiry related delivery from ali****

    Hi there,
    Glad to hear you received your parcel. Looking forward to business with you again in near future. Thank you and have a nice day.


    Regards,
    Endrew

  • Question : order no. 217453815Jun 09, 2017

    Hi

    Informed you since yesterday that the above item is missing, so far no reply from you . Please send the item asap. Thanks.

    Answer : [Re] order no. 217453815

    Hi! Thank you for shopping at Kimberly Clark.
    We have successfully received your feedback in our mailbox and will look into it as soon as we can.
    You will receive a reply to your query in 1 working day.


    Hi as spoken, please allow us some time to check what item you missing. Thanks
    (Jun 13, 2017 12:08)

[Kleenex] Ultra Soft Moist Toilet Tissue 40sheet
[Kleenex] Ultra Soft Moist Toilet Tissue 40sheet
Item Q&A
  • Question : Inquiry for the item from sim****Nov 27, 2018

    Hi. Is this flushable? Thanks.

    Answer : [Re] Inquiry for the item from sim****

    Hi there, thank you for your interest . Yes, designed to be flushed means no clogging . Thank you . Regards, Endrew

[Scott] Extra Toilet Tissue Regular 20x180pcs
[Scott] Extra Toilet Tissue Regular 20x180pcs
Item Q&A
  • Question : Inquiry related delivery from arr****Nov 26, 2018

    When will my order be shipped out?

    Answer : [Re] Inquiry related delivery from arr****


    Hi there! We apologize for the unexpected delay. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days from now through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP139993595. Thank you and have a great day.


    Regards,
    Endrew

[Bundle Promo] Kleenex Essential Bundle (Facial Tissue/ Bath Tissue/ Wipes) FREE Towel Holder
[Bundle Promo] Kleenex Essential Bundle (Facial Tissue/ Bath Tissue/ Wipes) FREE Towel Holder
Item Q&A
  • Question : Inquiry related delivery from joy****Nov 17, 2018

    Hi Seller, i've placed order on 11 Nov.. it's been one week.. the status still the same, when r u going to send out the items

    Answer : [Re] Inquiry related delivery from joy****

    Hi there,
    Apologies for keep you waiting. So sorry that our shipping are facing slight delays. As for now, we are expecting to complete your delivery by this week. Seeking your kind patience on this matter. We apologize for any inconvenience caused.

    Thank you for your support and have a nice day.



    Regards,
    Endrew

    Question : [Re] Inquiry related delivery from joy****

    Hi seller, i've yet to receive my order, are you going to send out soon.. my tissue box are finishing soon

    Answer : [Re] Inquiry related delivery from joy****

    Hi there! We apologize for the unexpected delay. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days from now through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP139473075. Thank you and have a great day.


    Regards,
    Endrew

  • Question : Inquiry for the item from fio****Nov 11, 2018

HUGGIES Little Swimmer Pants - S / M / L sizes
HUGGIES Little Swimmer Pants - S / M / L sizes
Item Q&A
  • Question : Inquiry for the item from 211****Nov 18, 2018

  • Question : Inquiry related delivery from hel****Nov 09, 2018

    How do I opt for 7 eleven pick-up?

    Answer : [Re] Inquiry related delivery from hel****

    Hi there,
    7 Eleven pickup is only available for Qxpress courier, once order is made do contact Qxpress to deliver your parcel to nearest 7Eleven in your area.




    Regards,
    Endrew

  • Question : Inquiry for the item from tam****May 23, 2018

    Hi
    I ordered Huggies diapers, panty liners and swim diapers but only receive the diapers

    Can I know where are the rest of the order?

    Answer : [Re] Inquiry for the item from tam****

    Hi there, kindly advise as you have 2 cart orders.
    For order 257135405, your order has been split into 2 parcels SGP133243841 and SG1262068. Kindly advise if you have received both.

    For orders 257387118,257387119,257387120, your order have one parcel SGP133369382. Kindly advise if you have received this.

    Sorry for the missing items. We will arrange a redelivery once we confirmed what is missing ifrom your order. Thank you and have a nice day ahead.

    Question : [Re] Inquiry for the item from tam****

    Hi for orders 257387118, 257387119, 257387120 I have only received the Huggies sliver pants diaper aka order 257387118 only.
    I did not receive 257387119, 257387120. Pls send those out asap


    I did not receive

    Answer : [Re] Inquiry for the item from tam****

    That means you did not send me the swim diapers and panty liners

    Question : [Re] Inquiry for the item from tam****

    Hi there, so sorry for the missing items. We will arrange the redelivery for you within 3-5 working days. Thank you and have a nice day.

    Answer : [Re] Inquiry for the item from tam****

    Hi it has been More than 5 days but I have not received anything

    Can you send out the items ASAP?!
    I need it for a trip

    Question : [Re] Inquiry for the item from tam****

    Hi it has been More than 5 days but I have not received anything

    Can you send out the items ASAP?!
    I need it for a trip

    Answer : [Re] Inquiry for the item from tam****

    Hi it has been More than 5 days but I have not received anything

    Can you send out the items ASAP?!
    I need it for a trip

    Question : [Re] Inquiry for the item from tam****

    Hi there, your redelivery has been arranged on 28th. It will take 3-5 working days from this date. Sorry for any inconvenience caused. Thank you and have a nice day ahead.

  • Question : Inquiry for the item from tam****May 23, 2018

    Hi
    I ordered swim diapers and panty liner w the Huggies diapers. Only the diapers were delivered and not the swim diapers and panty liners

    Answer : [Re] Inquiry for the item from tam****

    Hi there, kindly advise as you have 2 cart orders.
    For order 257135405, your order has been split into 2 parcels SGP133243841 and SG1262068. Kindly advise if you have received both.

    For orders 257387118,257387119,257387120, your order have one parcel SGP133369382. Kindly advise if you have received this.

    Sorry for the missing items. We will arrange a redelivery once we confirmed what is missing ifrom your order. Thank you and have a nice day ahead.

  • Question : Inquiry for the item from sub****Mar 11, 2018

    Hi seller,

    May i know when u restock the Small pack?
    I want to buy it.

    Thank you.

    Answer : [Re] Inquiry for the item from sub****

    Hi there, the stocks will be replenished but unfortunately, we do not have a specific date for its delivery. Nevertheless, do visit our site often to get the latest news on the products or promotions. Thank you and have a nice day.

+View all Notice, FAQ, Q&A >>
Carton Deal!! [DEPEND] RealFit Underwear for Men/Women 8pcs x 4packs x 2 Cartons (FREE Trolley Bag)
Carton Deal!! [DEPEND] RealFit Underwear for Men/Women 8pcs x 4packs x 2 Cartons (FREE Trolley Bag)
Item Q&A
  • Question : Inquiry for the item from tut****Nov 24, 2018

    I need to get for women size L as my stock is getting low....may i know when is it available?

    Answer : [Re] Inquiry for the item from tut****

    Hi there,
    Thank you for your interest onto our product. We are planning to replenish the stocks soon for this item. Do check our page oftenly to get updated on availability details. Thank you for your support.


    Regards,
    Endrew

  • Question : Inquiry for the item from wfa****Nov 10, 2018

    Hi seller

    When will u have stock for female size m

    Answer : [Re] Inquiry for the item from wfa****

    Hi there,
    Thank you for your interest onto our product. We are planning to replenish the stocks soon for this item. Do check our page oftenly to get updated on availability details. Thank you for your support.


    Regards,
    Endrew

  • Question : Inquiry related delivery from ye.****Jul 31, 2018

    Hi, Do you dleiver on weekends or after 7pm on week days?

    Answer : [Re] Inquiry related delivery from ye.****

    Hi there, kindly note that these are the operating hours for Qxpress.

    Mondays to Fridays: 12 noon to 8 p.m
    Saturdays: 11 a.m. to 4 p.m. (not applicable for non-residential addresses)
    No deliveries on Sundays and Public Holidays.

    Thank you and have a nice day ahead.

  • Question : Inquiry related delivery from wuj****Apr 02, 2018

    Why my items still at shipping? Roughly when can I can the items?

    Answer : [Re] Inquiry related delivery from wuj****

    Hi there, our delivery normally takes 3-5 working days from your order date. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status a day later through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP131542192. Thank you and have a great day.

  • Question : Inquiry related delivery from kej****Dec 06, 2017

    Hi, I still haven't received your items. Thanks

    Answer : [Re] Inquiry related delivery from kej****

    Just received. Thanks seller 😊

    Question : [Re] Inquiry related delivery from kej****

    Hi there
    no problem
    thank you
    have a nice day to you

+View all Notice, FAQ, Q&A >>
1 + 1 [Huggies] Easy Clean Baby Wipes 4x72pcs [Buy 1 Get 1 FREE]
1 + 1 [Huggies] Easy Clean Baby Wipes 4x72pcs [Buy 1 Get 1 FREE]
Item Q&A
  • Question : Inquiry related delivery from ski****Nov 19, 2018

    Hi, your company had failed to deliver my order fully twice. I had sent an enquiry 3 times but there is no response. If the order is clearly stating the quantity, why is it that you had always sent the wrong quantity? The same happened to the Huggies diapers I had ordered. Worst is that when we sent enquiry, you do not respond at all.

    Answer : [Re] Inquiry related delivery from ski****

    Hi there, apologies on missing out the item. Kindly allow us 3-5 days we will resend the missing item for you. The delivery men will contact you beforehand for you to make early preparation at home and to ensure smooth delivery process. Seeking your kind patience on this matter. Thank you.




    Regards,
    Endrew

    Question : [Re] Inquiry related delivery from ski****

    Hi, I don’t want to keep waiting at home for this missing item which should be sent together with the first parcel in the first place. If I don’t receive this item by Monday 26 Nov, I will request for refund and you can arrange delivery guy and let me know which day to come to ny house to collect the remaining pack.

    Answer : [Re] Inquiry related delivery from ski****

    Hi there,
    The delivery is in process and is expected to be delivered by 28 Nov ( 3-5 working days from 21 Nov .) Seeking you kind patience please . Thank you . Regards, Endrew

  • Question : Inquiry from lee****Nov 11, 2018

    Cart No : 122806742

    Hi, regarding to the lucky draw, do I just need to print out the online receipt will do? Thanks

    Answer : [Re] Inquiry from lee****

    Hi there,
    Please inquire thru www.huggies-redemption.com/spinandwin for informations on this lucky draw. Thank you.




    Regards,
    Endrew

  • Question : ExpiryNov 10, 2018

    May I know when the wet wipes will be expiring?

    Answer : [Re] Expiry

    Hi there,
    Thank you for your interest onto our product. We are so sorry we are unable to provivde exact expiry date of the product due to expiry dates may vary based on shipments stocks. But no worries, we do always ensure that product delivered with reasonable expiry dates. You can contact us and request for exchange if the expiry date is not satisfying. Thank you for your support.



    Regards,
    Endrew

  • Question : Inquiry for the item from lap****Nov 02, 2018

    Hi, can this be used on to wipe the mouth of child?

    Answer : [Re] Inquiry for the item from lap****

    Hi there,
    Thank you for your interest onto our product. Yes, you may use this wipes for every part of a baby.



    Regards,
    Endrew

  • Question : Inquiry for the item from esh****Oct 29, 2018

    1+1 items meaning 8 packets of wipe for the price?

    Answer : [Re] Inquiry for the item from esh****

    Hi there,
    Thanka you for your interest onto our product. Currently we are having buy 1 free 1 promo. Hence, if you purchase 4 packs you will receive 8 packs . Thank you for your support.


    Regards,
    Endrew

    Question : [Re] Inquiry for the item from esh****

    Thank you!

    Answer : [Re] Inquiry for the item from esh****

    You are most welcomed. We are happy to assist you.


    Regards,
    Endrew

+View all Notice, FAQ, Q&A >>
[BUNDLE OF 2] SCOTT Kitchen Towels Thick and High Absorbency/ Toilet Tissue (Jumbo/Regular)
[BUNDLE OF 2] SCOTT Kitchen Towels Thick and High Absorbency/ Toilet Tissue (Jumbo/Regular)
Item Q&A
  • Question : Inquiry related delivery from juz****Nov 20, 2018

    My purchases on 11th Nov have not been sent out. You claimed working out packaging process on 13th Nov.
    I asked for expected delivery date on 18th Nov but there are no respond from you. Endrew, your customer service is quite poor.

    Till today 20th Nov, item status still "shipping requested". No update at all. You might want to consider refraining from taking more orders for coming black friday sale as you guys are not capable of handling such orders.

    Answer : [Re] Inquiry related delivery from juz****

    Hi Eric ,
    Apologies on the unexpected delays . As for now we have shipped out all your parcels to the courier Qxpress and is expected to complete delivery in 1-2 days times. Seeking your kind patience on this matter and sorry for any inconvenience caused .



    Regards,
    Endrew

    Question : [Re] Inquiry related delivery from juz****

    Thanks Endrew for your response.
    But status still "shipping requested" for my order 283140399 to 283140402.

    Answer : [Re] Inquiry related delivery from juz****

    Hi there,
    Tracking details are as below :
    Order #283140399, Tracking- SGP139898983
    Order #283140402 Tracking- SGP139898984



    Regards,
    Endrew

    Question : [Re] Inquiry related delivery from juz****

    Items received. Thank you for resolving the matter.

    Answer : [Re] Inquiry related delivery from juz****


    Hi there,
    Glad to hear you received your parcel. Looking forward to business with you again in near future. Thank you and have a nice day.


    Regards,
    Endrew

  • Question : Inquiry related delivery from sim****Nov 20, 2018

    hi, i have sent enquiry regards to the shipping for the items i ordered on 11th nov. its been a week and no update of status and u did not even reply. sent query on 16th and 19th. pls reply if not refund. this is too much. letting customer waiting and waiting but nothing is done.

    Answer : [Re] Inquiry related delivery from sim****

    Hi there,
    Apologies for keep you waiting. So sorry that our shipping are facing slight delays. As for now, we are expecting to complete your delivery by this week. Seeking your kind patience on this matter. We apologize for any inconvenience caused.

    Thank you for your support and have a nice day.



    Regards,
    Endrew

  • Question : Inquiry related delivery from rtk****Nov 18, 2018

    Nobody reply me at all! What kind of service is this! I had sent 3 times for Enquiries and no reply at all!

    Answer : [Re] Inquiry related delivery from rtk****

    Hi there! We apologize for the unexpected delay. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days from now through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP139571938. Thank you and have a great day.


    Regards,
    Endrew

  • Question : Inquiry related delivery from yun****Oct 17, 2018

    Hello , my order 122118873 still not have ship out ... What is the status

    Answer : [Re] Inquiry related delivery from yun****


    Hi there! We apologize for the delay in delivery. The item you ordered is out of stock as of now. We are awaiting for the item stock to be replenished. Once replenished we will arrange delivery for you the soonest. Appreciate your kind understanding on this matter. Thank you and have a nice day.

    Question : [Re] Inquiry related delivery from yun****

    Hello, do you have any updates schedule?

    Answer : [Re] Inquiry related delivery from yun****

    Good Morning Lavender,
    Thank you for your kind patience on this matter. The stocks are expected to be replenished by next week. We will ensure to process your order immediately after stocks replenished. We are so sorry for any inconvenience caused by this delivery delay.


    Regards,
    Endrew

  • Question : Delivery Order# 274364259Sep 18, 2018

    Hi Seller,

    When are you going to deliver the item to me?

    Answer : [Re] Delivery Order# 274364259

    Hi there, for your information your parcel has been well received on 19th September 2018. Thank you and have a nice day.

    Question : [Re] Delivery Order# 274364259

    Received it today. Thanks

    Answer : [Re] Delivery Order# 274364259

    Hi there! Thank you for reaching us. Your welcome and thank you for shopping with us. Thank you and have a nice day.

+View all Notice, FAQ, Q&A >>
Bundle of 3 Cartons!! [HUGGIES] Platinum Diapers Tape / Pants - available in all sizes
Bundle of 3 Cartons!! [HUGGIES] Platinum Diapers Tape / Pants - available in all sizes
Item Q&A
  • Question : Inquiry for the item from van****Nov 20, 2018

    Hi, when will my order be shipped out?

    Answer : [Re] Inquiry for the item from van****

    Hi there, we are still working out on the packaging your ordered items. We will provide you with the tracking number once we have shipped your parcel to our courier partner. Appreciate your kind patience and support towards us . Thank you.


    Regards,
    Endrew

  • Question : Inquiry from jov****Nov 16, 2018

  • Question : Inquiry for the item from min****Oct 19, 2018

    Hi Team, can you kindly advise the country of manufacture of these Huggies Platinum diapers?

    Answer : [Re] Inquiry for the item from min****

    Hi there ! Thank you for your interest onto our product. Huggies Platinum diapers are manufactured in Korea. Thank you.


    Best Regards,
    Endrew

  • Question : Inquiry related delivery from Rah****Oct 05, 2018

    Ordered on 30th september but till today have yet to receive order? Please help me to expedite the orders as I would need it soon. Thanks

    Answer : [Re] Inquiry related delivery from Rah****

    Hi there. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days later through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP137764035. Thank you and have a great day.

  • Question : Inquiry related delivery from adv****Oct 02, 2018

    Please try to expedite order. Thank you very much.

    Answer : [Re] Inquiry related delivery from adv****

    Hi there! Our delivery normally takes 3-5 working days from your order date. Thank you and have a nice day.

    Question : [Re] Inquiry related delivery from adv****

    Ordered on 30th. Today is the 4th business day still not shipped out yet. Stuffs that I ordered from Korea on the same day already arrived yesterday. Local seller slower than overseas seller, how amazing...

    Answer : [Re] Inquiry related delivery from adv****

    Hi there. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days later through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP137775197. Thank you and have a great day.

+View all Notice, FAQ, Q&A >>
[BUNDLE OF 2] KLEENEX Facial Tissue 3PLY NEW!! Limited Edition Disney Go Local Design!!
[BUNDLE OF 2] KLEENEX Facial Tissue 3PLY NEW!! Limited Edition Disney Go Local Design!!
Item Q&A
  • Question : Inquiry related delivery from ari****Nov 13, 2018

    Order #282848032. Paid on 10.11.18. Please advise when is delivery?? Thanks.

    Answer : [Re] Inquiry related delivery from ari****

    Hi there,
    Thank you for purchasing from us. Our delivery normally takes 3-5 working days from your order date (Excluding Weekend and Public Holidays). Have a nice day



    Regards,
    Endrew

  • Question : Inquiry for the item from ats****Nov 10, 2018

    Will Kleenex Soft Pack Facial Tissue Disney Tsum Tsum
    4×50pcs 3ply be restocked?

    Answer : [Re] Inquiry for the item from ats****

    Hi there,
    Apologies on the delivery delays. Currently, item you ordered is out of stock. We are expecting to restock by this week. We will arrange delivery for you as soon as stocks are in hand. Appreciate your kind patience and your support towards us. Thank you.



    Regards,
    Endrew

  • Question : Order#274086262 When can I receive it?Sep 13, 2018

    When can I receive my tissue?

    Answer : [Re] Order#274086262 When can I receive it?

    Hi there,kindly give us some time to get back with your delivery details Thank you and have a nice day.

  • Question : Inquiry related delivery from sop****Sep 09, 2018

    This is the exact same answer u gave me on 27th Aug!! It’s been more than 10 days since u said 1-2 days?!?!? Seriously, clean up your act and refund me if u cannot fulfil your order. If there is a problem in your warehouse or transporter and my order has been made since 12 Aug, shouldn’t you make the effort to go find it and fulfill my order rather than keep giving the same respones and not do anything?? If you can’t even do that then refund my order immediately!

    Answer : [Re] Inquiry related delivery from sop****

    Hi there, so sorry for the inconvenience caused. Please give us some time to check and we will get back to you ASAP. Thank you and have a nice day.

  • Question : Inquiry related delivery from sop****Sep 07, 2018

    I have been asking about the status of my shipment since 2 weeks ago and till now I haven’t got a clear answer from you on why you have not fulfilled my order made on 12 Aug. This is the 3rd Enquiry I am sending! It’s been almost one month since I ordered! If you cannot fulfill my order by this weekend pls do a refund!

    Answer : [Re] Inquiry related delivery from sop****

    Hi there. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days later through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP136137914. Thank you and have a great day.

    Question : [Re] Inquiry related delivery from sop****

    This is the exact same answer u gave me on 27th Aug!! It’s been more than 10 days since u said 1-2 days?!?!? Seriously, clean up your act and refund me if u cannot fulfil your order. If there is a problem in your warehouse or transporter and my order has been made since 12 Aug, shouldn’t you make the effort to go find it and fulfill my order rather than keep giving the same respones and not do anything?? If you can’t even do that then refund my order immediately!

    Answer : [Re] Inquiry related delivery from sop****

    Hi there, so sorry for the inconvenience caused. Please give us some time to check and we will get back to you ASAP. Thank you and have a nice day.

    Hi there. For your information your parcel is currently out for delivery. Hence, you will receive your items by today or tomorrow. You may check your delivery status through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP136137914. Thank you and have a great day.
    (Sep 11, 2018 15:56)

+View all Notice, FAQ, Q&A >>
HUGGIES Silver Pants - available in all sizes
HUGGIES Silver Pants - available in all sizes
Item Q&A
  • Question : Inquiry for the item from lee****Nov 12, 2018

    Hi,

    Do u have L size? Thanks

    Answer : [Re] Inquiry for the item from lee****

    Hi there,
    Thank you for your interest onto our product. L-size is sold out. We are planning to replenish the stocks soon for this item. Do check our page oftenly to get updated on availability details. Thank you for your support.


    Regards,
    Endrew

  • Question : Inquiry for the item from jac****May 11, 2018

    How many packs in 1 carton for XXL pants diapers?

    Answer : [Re] Inquiry for the item from jac****

    Hi there, 3 packs. Have a nice day ahead.

  • Question : Inquiry related delivery from daw****May 07, 2018

    Hi i ordered on 2nd May however i dont see any shipping sceduled up to today, 7th may. I've received all my other orders from other sellers that i ordered on the same day. You havent replied my previous enquiry either. Appreciate if you can at least give an update

    Answer : [Re] Inquiry related delivery from daw****

    Hi there, our delivery normally takes 3-5 working days from your order date. For your information your parcel is currently out for delivery. Hence, you will receive your items by today. You may check your delivery status through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP132749593. Thank you and have a great day.

  • Question : Inquiry related delivery from Fut****Mar 07, 2018

    Item not received after 10 days!!!!

    My item has not arrived after 10 days. What happened..
    117007533

    Answer : [Re] Inquiry related delivery from Fut****

    Hi there, so sorry that you have not received your parcels. We have contacted the courier to contact you. You may also contact SF Express at 1800 311 1111 / (+65) 6603 0630. Your tracking number is 080024090218,843002968953,843002968962,843002968971. We will proceed to check into this matter too. Thank you and have a nice day.

  • Question : Inquiry for the item from Fut****Mar 07, 2018

    117007533

    My item has not arrived after 10 days. What happened..

    Answer : [Re] Inquiry for the item from Fut****

    Hi there, so sorry that you have not received your parcels. We have contacted the courier to contact you. You may also contact SF Express at 1800 311 1111 / (+65) 6603 0630. Your tracking number is 080024090218,843002968953,843002968962,843002968971. We will proceed to check into this matter too. Thank you and have a nice day.

+View all Notice, FAQ, Q&A >>
Bundle of 2!! [KLEENEX] Classic / Garden Soft Box Facial Tissue 2-Ply (4x180 Sheets)
Bundle of 2!! [KLEENEX] Classic / Garden Soft Box Facial Tissue 2-Ply (4x180 Sheets)
Item Q&A
  • Question : Inquiry for the item from ats****Nov 11, 2018

    Hi, will this be restocked?

    Answer : [Re] Inquiry for the item from ats****

    Hi there,
    Thank you for your interest onto our product. We are planning to replenish the stocks soon for this item. Do check our page oftenly to get updated on availability details. Thank you for your support.


    Regards,
    Endrew

[Bundle of 3] Kotex Pads LUXESoft and Smooth Ultra Thin/ Overnight
[Bundle of 3] Kotex Pads LUXESoft and Smooth Ultra Thin/ Overnight
Item Q&A
  • Question : Inquiry related delivery from fyn****Nov 11, 2018

  • Question : Inquiry for the item from sp_****Nov 09, 2018

  • Question : QueriesSep 30, 2018

  • Question : Inquiry related delivery from eve****Sep 14, 2018

    Hi. I order on 9/9. But it’s still state as shipping under request. May I know when will you sent out the order. Thank you

    Answer : [Re] Inquiry related delivery from eve****

    Hi there. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days later through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP137064923. Thank you and have a great day.

  • Question : ShipmentJul 20, 2018

    Dear seller

    What is the earliest shipping date if order today?

    Answer : [Re] Shipment

    Hi there! Our delivery normally takes 3-5 working days from the order date. Thank you and have a nice day.

    Question : [Re] Shipment

    Thank u

    Answer : [Re] Shipment

    Hi there, you are welcome. Thank you.

    Question : [Re] Shipment

    Hi , i have just place order. Thanks

    Answer : [Re] Shipment

    Hi there, noted. Thank you.

+View all Notice, FAQ, Q&A >>
[Bundle Promo] Kleenex Ultra Soft Bath Tissue 3PLY (Cottony Clean/ Aloe Clean) 200s x 10
[Bundle Promo] Kleenex Ultra Soft Bath Tissue 3PLY (Cottony Clean/ Aloe Clean) 200s x 10
Item Q&A
  • Question : Inquiry for the item from chh****Nov 06, 2018

    Hi,

    According to the selection, I am buying 10 rolls X 4 packs means total of 40 rolls ?

    Thanks

    Answer : [Re] Inquiry for the item from chh****

    Hi there,
    Thank you for your interest onto our product. Yes, in total 40 rolls for 10 rolls x 4 pack.



    Regards,
    Endrew

Bundles of 4[Scott]Pick-A-Size Towels/Virgin Fiber Towels/Calorie Light Towels/Extra Toilet Tissue
Bundles of 4[Scott]Pick-A-Size Towels/Virgin Fiber Towels/Calorie Light Towels/Extra Toilet Tissue
Item Q&A
  • Question : Inquiry for the item from exp****Oct 30, 2018

    Hi seller, can restock Calorie Light towels please?

    Answer : [Re] Inquiry for the item from exp****

    Hi there,
    Thank you for your interest onto our product. We are planning to restock this item soon by next week. Do check our page oftenly to get updated on availability details. Thank you for your support.



    Regards,
    Endrew

  • Question : Inquiry related delivery from ong****Oct 16, 2018

    Is there delivery time option?

    Answer : [Re] Inquiry related delivery from ong****

    Hi there! Our estimated delivery time is 3-5 working days. Thank you.

    Question : [Re] Inquiry related delivery from ong****

    Hi i am refering delivery time option. Can i choose delivery after 6pm only when there is someone home to receive items?

    Answer : [Re] Inquiry related delivery from ong****

    Hi there, thank you for your interest onto out product. Upon receiving your order request, we will provide you with tracking number once we shipped out your order to our courier. Kindly check with courier service to arrange delivery schedule. Thank you and have a nice day.

  • Question : Cart no. 118443069 / Order number: 254942553May 03, 2018

[Kleenex] Ultra Soft Moist Toilet Tissue 10s/40s/3x40s
[Kleenex] Ultra Soft Moist Toilet Tissue 10s/40s/3x40s
Item Q&A
  • Question : Inquiry for the item from aiy****Oct 26, 2018

    May I have the expiry date please.

    Answer : [Re] Inquiry for the item from aiy****

    Hi there ! Thank you for your interest onto our product. We apologize we unable to provide exact expiration date due product expiry dates may differ based on shipment dates. Nevertheless, kindly note that we guaranteed our products have reasonable expiry dates. Hence, you may wish to return & request for exchange if item received with short expiry date. Thank you and have a nice day!



    Regards,
    Endrew

  • Question : Inquiry for the item from and****Sep 06, 2018

    Hi for kleenex flushable moist tissue, ypu have an option which says 3x40 sheets ...6 packs(+ $2)...Does that mean in total its 6x120 = 720 sheets? Thanks

    Answer : [Re] Inquiry for the item from and****

    Hi there. You will be getting 720 sheets in total. Thank you and have a nice day.

Huggies Platinum Diapers S 70pcs
Huggies Platinum Diapers S 70pcs
Item Q&A
  • Question : Inquiry related delivery from mar****Oct 15, 2018

    Order No. 278495529
    I ordered on 10 October and request it to be sent asap as I need it urgently. Till now, the diapers have not been sent out yet. When will I receive the items?

    Answer : [Re] Inquiry related delivery from mar****

    Hi there! We apologize for the unexpected delay. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days from now through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP138215831. Thank you and have a great day.

BUNDLE of 2 Cartons! NEW HUGGIES GOLD Pullup Pants / Tape
BUNDLE of 2 Cartons! NEW HUGGIES GOLD Pullup Pants / Tape
Item Q&A
  • Question : Inquiry for the item from che****Oct 05, 2018

  • Question : Inquiry for the item from luv****Sep 23, 2018

    Still got free gift (food jar) cuz there is no option to select. I don’t want buy 2 cartons but end up no free gift.

    Answer : [Re] Inquiry for the item from luv****

    Hi there, the stocks will be replenished but unfortunately, we do not have a specific date for its delivery. Nevertheless, do visit our site often to get the latest news on the products or promotions. Thank you and have a nice day.

  • Question : Inquiry related delivery from rub****Sep 03, 2018

    Hi seller, can u let me know when will u deliver my orders? Pls do reply.

    Answer : [Re] Inquiry related delivery from rub****

    Hi there. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days later through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP136642387. Thank you and have a great day

  • Question : Inquiry related delivery from ang****Jul 27, 2018

    Hi

    No, I did not receive the parcel with the tracking number you send. I do receive the free gift.

    Please arrange to send me the other carton of pampers instantly.

    It is really annoying that you had split the delivery.

    Answer : [Re] Inquiry related delivery from ang****

    Hi there, so sorry for the inconvenience caused. We have tracked your parcel SGP135253467 and it was shown as delivered on 24th and another parcel was delivered on 26th. Please give us some time to check with our courier and we will get back to you ASAP. We will give your feedback to deliver the parcels together to our courier. Once again, apologise for the troubles caused. Thank you and have a nice day.

    Question : [Re] Inquiry related delivery from ang****

    Hi, the first parcel that I received was the free gift which is the bag, then which I received the wet wipe then later one carton of the pampers. Now is short of one carton of the pampers. Please send the carton of pampers urgently.
    Thanks

    Answer : [Re] Inquiry related delivery from ang****

    Hi there, so sorry for the missing carton. We will arrange the redelivery for you within 3-5 working days. Thank you and have a nice day.

    Question : [Re] Inquiry related delivery from ang****

    Hi,

    I still have not received the missing carton. Please send me the carton ASAP.

    Answer : [Re] Inquiry related delivery from ang****

    Hi there. For your information your parcel is currently in transit. You may check your delivery status through: http://www.sf-express.com/sg/en/ . Tracking number: 080038240534. Thank you and have a great day.

    Question : [Re] Inquiry related delivery from ang****

    Received with Thanks

    Answer : [Re] Inquiry related delivery from ang****

    You're most welcome.

  • Question : wrong orderHuggies Gold TapeJul 24, 2018

    Hi Seller, Accidently pick size M instead of L. Can I refund or exchange for the correct size. Thanks

    Answer : [Re] wrong orderHuggies Gold Tape

    Hi there, for any exchange there will be a delivery fee of $6. Thank you and have a nice day.

    Question : [Re] wrong orderHuggies Gold Tape

    Hi Seller, ok I can pay the delivery fee of $6. When wiil the exchange of size L tape be send? Thanks

    Answer : [Re] wrong orderHuggies Gold Tape

    Hi there, please make the payment of $6 through this link: https://synagie.com/return_exchange/?amount=600&?order=17061213491RS2W. Kindly notify us after you have made payment and provide us with the email you have input.
    Kindly advise the quantity you would like to exchange.
    Thank you and have a nice day.

    Question : [Re] wrong orderHuggies Gold Tape

    hi Did the $6 transfer. email leekenny0010@gmail.com. I would like to change all 4 cartons(12 packs) of Size M Gold Tape to Size L Gold Tape. Please let me know when the exchange delivery will come. Thanks

    Answer : [Re] wrong orderHuggies Gold Tape

    Hi there, thank you for your payment. We will arrange the exchange for you within 3-5 working days. We will be using SF Express as our third-party courier company. Please note that the delivery and collection guy may not be the same people. Kindly note that the delivery or collection will be done separately. Kindly collect a collection slip given by our courier when they collect the items. Thank you and have a nice day.

    Question : [Re] wrong orderHuggies Gold Tape

    hi Seller, SF Express took the 4 cartons

    Answer : [Re] wrong orderHuggies Gold Tape

    Hi there, noted. Thank you.

    Question : [Re] wrong orderHuggies Gold Tape

    Hi Seller, When will the exchange product be delivered? Please advise. Thanks

    Answer : [Re] wrong orderHuggies Gold Tape

    Hi there, We are sorry for the delay. Your items are ready for delivery. You may also check your delivery status through: http://www.sf-express.com/sg/en/ . Tracking number: 080038240543. Thank you and have a nice day.

+View all Notice, FAQ, Q&A >>
[BUNDLE OF 10] KLEENEX Facial Tissue - Soft Pack/ Pocket Pack/ Hankey Pack x 10packs
[BUNDLE OF 10] KLEENEX Facial Tissue - Soft Pack/ Pocket Pack/ Hankey Pack x 10packs
Item Q&A
  • Question : Inquiry for the item from Luv****Sep 24, 2018

  • Question : Missing items in delivery.Aug 17, 2017

    I have 3 orders of Pocket Pack Facial Tissue but only received one order. 2 orders are missing. However, the 3 orders of 2 x Floral 32x8pcs are received.

    Please send me the missing 2 orders of Pocket Pack Facial Tissue.

    Answer : [Re] Missing items in delivery.

    hI there
    sorry for the miss out we will send out the missing items asap
    thank you

    Question : [Re] Missing items in delivery.

    I have yet to received this missing order.
    What I received today (19 Aug 17) was the other missing order of kitchen towels.
    Please expedite to send my missing orders of Pocket Pack Facial Tissue

    Answer : [Re] Missing items in delivery.

    HI there
    we will ship out the missing items today
    thank yoiu

  • Question : Inquiry related delivery from mel****Jul 22, 2017

    Hi, I've yet to receive the items though it has been a week, please advise.

    Answer : [Re] Inquiry related delivery from mel****

    Hi! Thank you for shopping at Kimberly Clark.
    We have successfully received your feedback in our mailbox and will look into it as soon as we can.
    You will receive a reply to your query in 1 working day.

    Question : [Re] Inquiry related delivery from mel****

    Hi I've received the package hours after I sent you my message on Saturday. Thank you

    Answer : [Re] Inquiry related delivery from mel****

    Noted with thanks. Nice day to you =)

  • Question : Inquiry related delivery from Asc****Jun 13, 2017

    Hi, will like to check I wanted to place orders for the toilet rolls and the pocket tissue but how come the items add up more than $50 but I am not able to get free shipping?

    Answer : [Re] Inquiry related delivery from Asc****

    The free shipping is for single receipt.