- [Bundle of 3] JellyBoost Collagen/Lutein/DHM 15s - Skin Glow/Hydration/Relives Hangover/Dry Eye
- Item Q&A
| How many packets each for each box each type of item? Hi is delivery still available? Answer : [Re] Inquiry related delivery from zhenhaoDear customer, We regret to inform you that the product you're interested in is currently out of stock. We sincerely apologize for any inconvenience this may cause.
Thank you for your understanding. Are these halal certified? Answer : [Re] Inquiry for the item from AWIRECKDear customer, we are pleased to confirm that our product is indeed Halal certified. Thank you for choosing our product!
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- [Bundle of 2] Collagen Beauty Pro/UV Bright Pro 15s - Skin Hydration/Plump/Reduces Pigmentation
- Item Q&A
| I can’t place order and the quantity has to be x 10 which is $1198! Pls advise. I noticed I can’t order any of yr items. Have you withdrawn from Qoo10? Answer : [Re] Inquiry for the item from LINDear customer, we recommend making your purchase through our official stores on Lazada, Shopee, or our E-store (website).
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- [Bundle of 2] Bird Nest With Collagen 6s Gift Set 75ml - Youthful Complexion Boost Skin Elasticity
- Item Q&A
| Hi seller, you still accepting and fulfilling orders? Thanks. Answer : [Re] Inquiry for the item from oligo86Dear customer, we recommend making your purchase through our official stores on Lazada, Shopee, or our E-store (website). Answer : [Re] Inquiry for the item from carmenHi,
Can I just check what is the expiry date for this product? Answer : [Re] Inquiry for the item from lilingpohDear customer, it is expiring in Feb 2025 Hi, may I know when do you still have promo below 40 dollars? Answer : [Re] Inquiry for the item from maxenegoh16Hi there, we are sorry that we are unable to provide any promotional information at the moment. Kindly stay tuned for our upcoming promotions! Thank you. Why is the price not $37 as advertised? Answer : [Re] Inquiry for the item from newjohntan2Dear customer: This is a Time Sale Price only available at a specific time where the items are discounted for only a few hours. Hi, how many mg collagen in a bottle? Answer : [Re] Inquiry for the item from TJHi there, the exact breakdown of each ingredient forms part of our proprietary formula and therefore we are not able to disclose this information. Do let us know if there is anything else we can assist you with. Answer : [Re] Inquiry for the item from celinechin75Hi there, it is expiring in June 2025. Answer : [Re] Inquiry for the item from Megan QQuestion : [Re] Inquiry for the item from Megan QAnswer : [Re] Inquiry for the item from Megan QQuestion : [Re] Inquiry for the item from Megan QAnswer : [Re] Inquiry for the item from Megan QQuestion : [Re] Inquiry for the item from Megan QAnswer : [Re] Inquiry for the item from Megan Q
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- [Bundle of 4] EyeBright Lutien 30s - Combats Blue Light/Improves Eye Health/Promotes Focus
- Item Q&A
| Answer : [Re] Inquiry for the item from lilyl56Question : [Re] Inquiry for the item from lilyl56Answer : [Re] Inquiry for the item from lilyl56Question : [Re] Inquiry for the item from lilyl56Answer : [Re] Inquiry for the item from lilyl56
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- [Any 3] Essence of Chicken/Lingzhi/American Ginseng [18 Btls] -Energy Metabolism Booster Health
- Item Q&A
| Hi is it any 3 & in bundles of 2? Answer : [Re] Inquiry for the item from willy_72002Dear customer, any 3 as in 3 boxes of Essence of Chicken. Total of 18 bottles.
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- [Premium Birds Nest Set of 3] Imperial Ginseng 6s / Collagen 6s / Gift Set wt Cactus 8s
- Item Q&A
| Hi, may I know the expiry date of yr current batch? Thanks! Answer : [Re] Inquiry for the item from prpheidiDear customer, please be assured that the expiry date is more than 1 year from now. Please what is the expiry date ? Answer : [Re] Inquiry for the item from phyto_ampoulesHi Dear Customer, our bird's nest ginseng expiry date is August 2026, bird's nest collagen expiry date is August 2026, bird's nest gift set expiry date is October 2025. Answer : [Re] Inquiry for the item from icucicu
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- [Buy 2 Free 2] Be White 30s Capsules - Sunburn Healing Skin Brightening Whitening UV Protection
- Item Q&A
| Hi what’s the expiry date? Answer : [Re] Inquiry for the item from meemeeDear customer, it is expiring in May 2026. How many mg of Glutathione per tablet ? Answer : [Re] Inquiry for the item from cupcakeli27171. Vitamin C - 50mg 2. Glutathione - 50mg 3. Tomato Extract - 10mg 4. Pomegranate Extract - 10mg 5. Olive Extract - 10mg Question : [Re] Inquiry for the item from cupcakeli2717Dear customer, here you go : Answer : [Re] Inquiry for the item from mimizyeAnswer : [Re] Inquiry for the item from jazzang3Question : [Re] Inquiry for the item from jazzang3Answer : [Re] Inquiry for the item from jazzang3Hi Seller, would like to check if can take Pro White, Be White and Snow Activ during menses? Thank you. Answer : [Re] Inquiry for the item from helloladies2014Hi there, the above products can be taken before or during menses. However, if you are not comfortable taking it during menses, you may continue after your menses. Thank you. Answer : [Re] Inquiry for the item from cleojacQuestion : [Re] Inquiry for the item from cleojacAnswer : [Re] Inquiry for the item from cleojacQuestion : [Re] Inquiry for the item from cleojacAnswer : [Re] Inquiry for the item from cleojacQuestion : [Re] Inquiry for the item from cleojacAnswer : [Re] Inquiry for the item from cleojacQuestion : [Re] Inquiry for the item from cleojac1 - 2 capsules everyday? pm or am ? after or before meal? Answer : [Re] Inquiry for the item from misslok1975Dear customer, you may take 1- 2 capsules daily in the morning. Stem Cell ?i cant find this Answer : [Re] Inquiry for the item from misslok1975Dear customer, kindly refer to our main page: https://qoo.tn/BlVvHY Hi pls advise which actually helps to lighten skin tone not just give glow- be white, uv bright, pro white or snow active...thk u Answer : [Re] Inquiry for the item from gix××Dear customer, to enhance skin brightening effect, consider taking ProWhite or Be White. ProWhite helps to brighten skin, lighten dark eye circles and spots, boost immunity and even promote liver health whereas Be White is effective in providing UV protection, brightening skin and anti-photoageing. Answer : [Re] Inquiry for the item from MsMsHi, snow activ and Be white, what are the difference? And the night collagen drink can be taken together? I had never taken whitening supplements and is in my late 30s. Face pigmentation issues. Answer : [Re] Inquiry for the item from winHi there, Snow Activ is able to help with hyperpigmentation from frictional melanosis. This means areas of the body that has been undergoing friction during daily life eg. elbows, knees, underwear line, neck which causes darkening of the skin. Its high antioxidant level can help with the deminishing of the dark lines and whiten overall skin and is recommended for 15 years and above. Question : [Re] Inquiry for the item from winBe White is effective in providing UV protection, brightening skin and anti-photoageing. Answer : [Re] Inquiry for the item from winHi there, you may take Snow Acttv & Be White before breakfast and Collagen Nite before bedtime. Question : [Re] Inquiry for the item from winI had bought snow active but it doesn’t really help to reduce pigmentation but pore tightening to a certain extend. So to reduce/ remove pigmentation, which product should be taken? Be White? Pro white? Thank you :) Answer : [Re] Inquiry for the item from winHi there, you may consider Stem Cell. Question : [Re] Inquiry for the item from winStem Cell includes 5,300 mg Marine Collagen, Snow Lotus Stem Cell and Hyaluronic acid which helps in anti aging, promotes youthful skin, enhance vitality and alertness, improve joint flexibility and strengthen cell self repair ability, suitable for age 35 years and above. Hi, how are you? I am still waiting for my products. I tried to track my order but failed? Answer : [Re] Inquiry from passionjHi there, you may check the status here: Answer : [Re] Inquiry for the item from jelly
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- [Buy 2 Free 2] Stem Gold+ 30s - Health Supplement/Skin Rejuvenation/Moisture Retention/Body Firming
- Item Q&A
| Hi seller can I purchase the item again today? Will it delivery to me? Answer : [Re] Inquiry for the item from ceceliaDear Customer, Yes you can purchase it today and it will delivery between 2-3 working day Question : [Re] Inquiry for the item from ceceliathanks for your confirmation Answer : [Re] Inquiry for the item from ceceliaWeekly deals state 30’s x 3 boxes for $29.90? True? Answer : [Re] Inquiry for the item from SYTDear customer, thanks for pointing out this. We will update the listing. Question : [Re] Inquiry for the item from SYTSorry for the inconvenience caused. Answer : [Re] Inquiry for the item from SYTHi seller, please advise? can I mix stemcell & prowhite at night to get better effect? Thank you Answer : [Re] Inquiry for the item from dshshDear customer, you may take both together before bedtime. Can take this in morning and nite with beauty activ? Answer : [Re] Inquiry for the item from email4dorDear customer, you may take StemGold before breakfast. Question : [Re] Inquiry for the item from email4dorBeauty Activ and Collagen Nite can be taken before bedtime. If i order todaywill I receive it by this week 5 Feb bcos i will be overseas Answer : [Re] Inquiry related delivery from miannehotmailDear customer, please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Thank you. Question : [Re] Inquiry related delivery from miannehotmailis the free gift still available if i purchase today?
Answer : [Re] Inquiry related delivery from miannehotmailDear customer, may I know which free gift you are referring to? Thanks! Question : [Re] Inquiry related delivery from miannehotmailAnswer : [Re] Inquiry related delivery from miannehotmailYes, we still have it now but currently, the stocks are running low and we will replace the gift with other products soon. Do you tablets as I dun like the taste Answer : [Re] Inquiry for the item from cass78sgHi there, Our Stem Gold comes in powder form. Hi seller, may I know why got black color powder when I stirred up with the water, very obvious. The taste also very bitter after that. Please advise. Thanks Hello. When is the expiry date, please? Answer : [Re] Inquiry for the item from SSHi there, it is expiring in Oct 2024 Answer : [Re] Inquiry for the item from tn7angelsAnswer : [Re] Inquiry for the item from TracyQuestion : [Re] Inquiry for the item from TracyAnswer : [Re] Inquiry for the item from TracyQuestion : [Re] Inquiry for the item from TracyAnswer : [Re] Inquiry for the item from TracyAnswer : [Re] Inquiry for the item from lynetteHi there, it is expiring in Oct 2024. Question : [Re] Inquiry for the item from lynetteAnswer : [Re] Inquiry for the item from lynetteQuestion : [Re] Inquiry for the item from lynetteHi there, you have received the item? Answer : [Re] Inquiry for the item from lynetteNo no. I meant the Qoo10 advertisement. Question : [Re] Inquiry for the item from lynetteHi there, we will inform our team on this. Answer : [Re] Inquiry for the item from jellyPlease deliver before 16.30 pm (4.30pm) Answer : [Re] Inquiry related delivery from johnloo33Hi there, we regret to inform you that Qxpress does not have a timeslot to choose from for standard delivery. Delivery schedules on weekdays are between 9am - 9pm, while Saturdays are between 9am - 4pm. If you would like your parcel to be delivered at specific timing, you may choose QxQuick instead for your next purchase. Thank you.
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- [Bundle of 3] MarineGem Collagen 5000mg Supplement 180g - Skin Firming/Brightening/Strengthen Hair
- Item Q&A
| Answer : [Re] Inquiry for the item from AQuestion : [Re] Inquiry for the item from AAnswer : [Re] Inquiry for the item from AQuestion : [Re] Inquiry for the item from AAnswer : [Re] Inquiry for the item from AAnswer : [Re] Inquiry for the item from kenrachAnswer : [Re] Inquiry for the item from giga1558Hi... What is Type 1 Type 3 Collagen? Does it contain any traces of pig or bovine? Is it Vegan or Halal? Thanks. Answer : [Re] Inquiry for the item from 911Dear customer, all our collagen products that we have are Type 1 & 3. Type 1 & 3 collagen are used for strong hair, skin, nails, and bones. Question : [Re] Inquiry for the item from 911Our Marinegem Collagen is Halal certified. Hi is there sachet type for this? Feedback as I find the full pack one doesn't stay fresh and the powder gets sticky and tends to smell fishy after just 2 weeks. Also not so hygienic as the pack has to be opened and hand reaches in to scoop the powder. Suggest to make this in sachet form like Stem Gold+. Thank you. Answer : [Re] Inquiry for the item from othermatters4114Hi there, sorry we don't have sachet for marine collagen. Question : [Re] Inquiry for the item from othermatters4114Hi, thanks for your reply, in that case kindly consider producing this in sachet form as it doesn't stay fresh after some time. Thank you! Answer : [Re] Inquiry for the item from othermatters4114Hi there, may we know where did you store the product? Question : [Re] Inquiry for the item from othermatters4114Hi, I store it outside at room temperature. Does it need to be stored in the fridge? Answer : [Re] Inquiry for the item from othermatters4114Hi there, it can be stored at cool dry place or in the fridge. The pouch should be zipped. Thank you. Question : [Re] Inquiry for the item from othermatters4114Hi, yes it is kept in a cool dry place. The pouch is always zipped tightly. May I know why it still loses freshness? There is no indication of storing in the fridge hence I kept it outside. Answer : [Re] Inquiry for the item from othermatters4114Hi there, we would like to request you to answer the following questions for us to further the investigation:
1) Where and how do you keep the product after opening? answer: yes it is kept in a cool dry place. The pouch is always zipped tightly. 2) How long have the products been opened? 3) The problem was first noticed when the product is opened or after consumed? 4) How many packs taste different, etc.? 3 packs 5) When do you normally consume the products? 6) First time trying our product? Question : [Re] Inquiry for the item from othermatters41142) how long have the products been opened? Answer: it starts losing freshness after around 1.5weeks of being opened.
3) The product quality is good, very nice and fresh after opening. It's only after around 1 week of consumption that it starts losing a bit of freshness and worsens by 1.5weeks after opening.
4) all the packs I have bought so far have experienced this problem.
5) I consume once a day. Usually before meal.
6) I have been a long time customer and have been taking this product for a long time. I decided to ask about the sachet finally as this is a long term issue. Thanks Answer : [Re] Inquiry for the item from othermatters4114Hi there, thank you so much for your feedback. We will feedback to the relevant department. Question : [Re] Inquiry for the item from othermatters4114Answer : [Re] Inquiry for the item from othermatters4114Hi there, we appreciate the time you took to share your feedback. Question : [Re] Inquiry for the item from othermatters4114Answer : [Re] Inquiry for the item from othermatters4114Dear customer, you're welcome! Question : [Re] Inquiry for the item from othermatters4114Hi, I just opened a packet of MarineGem Collagen powder to mix with water and after mixing, noticed that there are numerous black specks floating in it. This is the first time it is happening, I never noticed black specks in the past. May I know what it is, why and is it still safe to consume? Please see attached pics. Thanks. Answer : [Re] Inquiry for the item from othermatters4114Hi there, please be assured that it is normal. The brownish/black powder is the insoluble part of sea grape extract. The color and taste might vary from batch due to the natural ingredients used. It will not affect the quality at all. Thank you. Question : [Re] Inquiry for the item from othermatters4114Hi thanks for the assurance. Appreciate! Answer : [Re] Inquiry for the item from othermatters4114Dear customer, you're welcome! Question : [Re] Inquiry for the item from othermatters4114Hi, I just received the free blender gift today from my purchase. As much as we truly appreciate the gift, would like to send a feedback to give more relavant gifts in future.. For example food samples or different kinds of Kinohimitsu products would be highly preferred.. That was how we started purchasing more kinds of Kinohimitsu products - after trying samples received as gifts. Thanks very much once again! Answer : [Re] Inquiry for the item from othermatters4114Hi there, thanks for your feedback we will convey this to the relevant department. Question : [Re] Inquiry for the item from othermatters4114Answer : [Re] Inquiry for the item from othermatters4114Dear customer, you're welcome! Question : [Re] Inquiry for the item from othermatters4114May I also know, why did the ingredients of the Kinohimitsu detox peppermint tea bag change? Does it affect or changee the efficacy? The new one has green tea while the old one doesn't for example..and the old one has marshmallow root while the new one lacks that. Answer : [Re] Inquiry for the item from othermatters4114Hi there, we will check with the relevant department and get back to you. Question : [Re] Inquiry for the item from othermatters4114Answer : [Re] Inquiry for the item from othermatters4114Hi there, It’s the enhanced formula in term of taste and efficacy. We received more positive feedback from our consumers. We hope you will like it and benefit from this enhanced formula too.
Question : [Re] Inquiry for the item from othermatters4114Hi that's great to hear. Thanks for your clarification. By the way, as I drink a lot of the collagen powdered drinks and other Kinohimitsu products everyday, can I mix them all in one drink so as to reduce the amount of liquid I need to drink daily? Or must they be drunk separately?
Thank you. Answer : [Re] Inquiry for the item from othermatters4114Hi there, we are not able to advise on the product from other brands as we are not sure on what is the formulation or dosage of the ingredients. You may consume all of our Kinohimitsu drinks on the same day. However, it is best to strategize your consumption according to priority needs of your health and beauty. Question : [Re] Inquiry for the item from othermatters4114Hi sorry meant I drink many types of (all Kinohimitsu) brand drinks everyday from collagen powder - Stemgold+, marine collagen, Eyebright, superfood, teas etc can I mix them together for example mix marine collagen and stem gold so I can drink just one time instead of twice separately? Answer : [Re] Inquiry for the item from othermatters4114Or can mix Jointpro with marine collagen for example and consume as one drink? Question : [Re] Inquiry for the item from othermatters4114Hi there, it is recommended to consume each separately according to the direction of use. Answer : [Re] Inquiry for the item from othermatters4114Hi ok thank you for your clarification! Question : [Re] Inquiry for the item from othermatters4114Dear customer, you're welcome! Answer : [Re] Inquiry for the item from othermatters4114Hi, I have an enquiry about my Kinohimitsu Eyebright Lutien. I had noticed that the Eyebright is hardened upon opening and the whole sachet is very inflated with air. The powder has clumped together, is a dull pink instead of the usual bright pink and tastes odd. Please see pictures of the inflated sachets and hard clumps. Kindly advise ASAP if it is safe to continue taking. Awaiting your assistance. Thank you. Question : [Re] Inquiry for the item from othermatters4114Please see the pictures. This has never happened before. The batch expiry is 06/2024. Answer : [Re] Inquiry for the item from othermatters4114Hi there, may we request a picture of the Eyebright powder? Have you consumed any of the sachets? Question : [Re] Inquiry for the item from othermatters4114Sure I will send a picture of it. I have not consumed any of these in the picture. Previously I had consumed the Eyebright from a different box with the same problem and it tasted odd, however it seems like that was not the only box with the problem. Answer : [Re] Inquiry for the item from othermatters4114Hi there, noted on this. Kindly send us the picture. Question : [Re] Inquiry for the item from othermatters4114Hi, sure please see attached pics. Answer : [Re] Inquiry for the item from othermatters4114As you can see, the powder is discoloured and dull. It's all clumped together. I had also taken a video of the opening process showing and pressing the sachet to show how solidified the powder was. However the video file is too large to send here. Question : [Re] Inquiry for the item from othermatters4114Hi I managed to upload the video too. Please see condition of the Eyebright. Thanks Answer : [Re] Inquiry for the item from othermatters4114The sachet is fat and inflated with air. Question : [Re] Inquiry for the item from othermatters4114Hi there, noted and thanks for the video. Answer : [Re] Inquiry for the item from othermatters4114May we check where did you bought the eye bright ? Question : [Re] Inquiry for the item from othermatters4114Answer : [Re] Inquiry for the item from othermatters4114We bought all this Eyebright from your various official platforms, Kinohimitsu official Shope* store, Qoo10 Store. It is the 06/2024 batch from you. Question : [Re] Inquiry for the item from othermatters4114Hi there, could please provide the order numbers? Answer : [Re] Inquiry for the item from othermatters4114Sure:
2210101XCA3K69 220707R04EFXKN 2206064F9N7RK6 220225EJNMBVJ1 220225C8D43USS 2111117N644EE6 210909QX1950G1 210909QVPTXJRB
These are all the Shope* orders of mine which I purchased Eyebright. I'm not sure if all of them have problems but I noticed it with the 06/24 batch so far since I have not gone through every single box.
I have another 2 orders on Qoo10 as well: 330160659 328149105
Thanks Question : [Re] Inquiry for the item from othermatters4114Hi there, would like to exchange? Answer : [Re] Inquiry for the item from othermatters4114Hi thanks for following up.. May I check if this 06/2024 bloated hardened Eyebright is still efficacious and safe to eat? If so then no need to exchange as it is very inconvenient to do so. I'll continue consuming it. But please update me and confirm if the safety and efficacy is still the same first, thanks very much! Question : [Re] Inquiry for the item from othermatters4114Hi there, we will need to check with the relevant department. Answer : [Re] Inquiry for the item from othermatters4114Question : [Re] Inquiry for the item from othermatters4114Hi there, may we check where how many boxes have you purchased? Answer : [Re] Inquiry for the item from othermatters4114How sachets are affected as of now. Question : [Re] Inquiry for the item from othermatters4114Please provide us with the batch numbers and expiry dates. Answer : [Re] Inquiry for the item from othermatters4114May we also check where did you store the items? Question : [Re] Inquiry for the item from othermatters4114Hi there, it is not advisable to consume. Answer : [Re] Inquiry for the item from othermatters4114Hi I bought quite many boxes. I usually order more in advance and keep them for personal consumption. Each box I had opened so far had a few sachets affected. Offhand I can estimate around 10+ maybe for the opened boxes. I'm not sure about the unopened ones. Expiry date is 06/2024, batch number I'm not sure have to check. Are there different batch numbers?
I store the items sealed in their original unopened boxes in the room. In fact they are packed in another cardboard box since there are so many boxes. A generally cool, dry place. The sachets are mostly found to be bloated upon opening the new boxes. Question : [Re] Inquiry for the item from othermatters4114Noted, kindly advise what to do since it is not advisable to consume? Answer : [Re] Inquiry for the item from othermatters4114Hi there, are you able to provide us with the batch numbers? Question : [Re] Inquiry for the item from othermatters4114Hi there, you may refer here: Answer : [Re] Inquiry for the item from othermatters4114Question : [Re] Inquiry for the item from othermatters4114Please see batch number: B1CY Answer : [Re] Inquiry for the item from othermatters4114Hi there, may we check if all boxes are having the same expiry date and batch number? Question : [Re] Inquiry for the item from othermatters4114Answer : [Re] Inquiry for the item from othermatters4114Hi since these bloated paper sachets are not recommended to be consumed, kindly take this as feedback with regards to being vigilant on and checking your existing products with this batch number and expiry date and also future products including the packaging integrity.
It's taking too much of my time to keep checking all the boxes I previously purchased hence kindly just check into your existing stock on this problem. It is the company's responsibility to ensure that your goods are safe for consumption. Since this is not recommended to be consumed in this state, if any customer consumes it and falls ill as a result the company has to bear responsibility. Hence kindly ensure this does not happen in future. Thank you. Question : [Re] Inquiry for the item from othermatters4114I have put aside some existing bloated sachets. Kindly arrange for an exchange for these sachets. If you need my address confirmation I would send it privately to you and not here since this is a public Q&A. Thanks. Can i eat the powder direct without mix with water/food ? Answer : [Re] Inquiry for the item from chrisHi there, we suggest mixing it with water. Answer : [Re] Inquiry for the item from dylanhugo19
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- [Buy 1 Free 1] Detox Tea Peppermint/Ginger 30s - Digestive Health Support/Slimming
- Item Q&A
| Can 8yrs old drink as well? Answer : [Re] Inquiry for the item from KaiDear customer, it is suitable for 12 years and above. Detox tea can take everyday? One day once or how frequent? Answer : [Re] Inquiry for the item from LinachanDear customer, there should be no issue with the consumption of this tea for 1-2 weeks straight. We recommend consulting your doctor should you require to consume this product for longer than 2 weeks. Question : [Re] Inquiry for the item from LinachanIf after taken for 2 weeks straight then got to take how long then it can be consumed again? Answer : [Re] Inquiry for the item from LinachanDear customer, 1 week later, then can start consuming.
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- [Buy 2 Free 2] Prowhite 30s - Whitening Brightening Spot Elimination Skin Glow Strengthen Immunity
- Item Q&A
| im currently taking collagen night , can i take it with prowhite? Answer : [Re] Inquiry for the item from misslok1975Dear customer, yes, you may take them together before bedtime. this prowhite can drink in morning? Answer : [Re] Inquiry for the item from misslok1975Dear customer,Pro white is to be taken before bedtime. Hi Seller, if I buy your products above 200$ on 19 June on ward, will I still get the freebies stated date up to 17 June? Please let me know immediately Answer : [Re] Inquiry from MsMsMsDear Customer, the free gift will base on current ya 17 June $200 GWP - Bird Nest Chrysanthemum 6s 19 June $200 GWP - Bird Nest Red Dates & Apple Blossom 8s (NEW Launch) =) Question : [Re] Inquiry from MsMsMsso is better you can receive the new flavour bird nest with 8 Bottles too =) Answer : [Re] Inquiry for the item from mimizyeAnswer : [Re] Inquiry for the item from KaiHi Seller, I would like to purchase Be White, ProWhite and Snow Activ, please advise how should it take it daily? Thank you. Answer : [Re] Inquiry for the item from helloladies2014Dear customer, you may Be White and Snow Activ before breakfast. ProWhite can be taken before bedtime. Hi seller, please advise. If I buy bewhite, prowhite and stemcell how to take it . Thanks Answer : [Re] Inquiry for the item from dshshDear customer, Be White- 1 to 2 capsules daily in the morning. Stem Cell - Take 1 sachet a day for 6 consecutive days, preferably before breakfast or bedtime. For maintenance: 1 sachet every 2 days. Mix with 180ml of water. Serve with chilled water for a delicious taste. ProWhite - Take 1 sachet daily before bedtime. how long does it take to take this product to see the effect ????? i have been taking it for more than a month and haven't seen any change......................... Answer : [Re] Inquiry for the item from misslok1975Hi there, every individual reacts differently to any supplement. Some may see immediate results while others may take a longer time. It is advisable to consume Kinohimitsu Collagen drinks regularly to obtain the best results. Hope this clarifies! Question : [Re] Inquiry for the item from misslok1975Collagen Activ Powder and prowhite i have take this 2 product , Answer : [Re] Inquiry for the item from misslok1975or do you have better combo drink to introduce me ? Question : [Re] Inquiry for the item from misslok1975Hi there, would you please let us know what your current skin condition is and what issues you are facing in order for us to be able to provide you with better advice? Answer : [Re] Inquiry for the item from misslok1975no problem ,just want to whiten and remove freckles Question : [Re] Inquiry for the item from misslok1975Dear customer, you may consider Be White. Be White is effective in providing UV protection, brightening skin and anti-photoageing. Answer : [Re] Inquiry for the item from misslok1975Question : [Re] Inquiry for the item from misslok1975Dear customer, you may 1 -2 capsules daily in the morning. Can Prowhite balance hormone and control acne due to late study nights Answer : [Re] Inquiry for the item from eagle0632Dear customer, ProWhite helps to brighten skin, lighten dark eye circles and spots, boost immunity and even promote liver health. Question : [Re] Inquiry for the item from eagle0632You may consider Clear Activ Answer : [Re] Inquiry for the item from eagle0632Clear Activ is especially suitable for acne or acne-prone skin as it is effective in anti-inflammation, control oil and water balance, eliminate toxins (acne could be a sign of excessive toxins in our body too!) and nourish skin cells. While BB Drink functions to speed up skin healing, control oil and water balance, enhance cell renewal and lock in moisture. It also helps in the skin recovery process by lightening the acne scars and improve skin radiance. Before starting to use Prowhite. A few questions. When is the expiry date of the products? And is there any side effects to look out for if I am allergic to the products? Please advise. Answer : [Re] Inquiry for the item from Meg†Dear customer, Kinohimitsu products are made of natural ingredients without any colorings, flavorings, preservatives, chemicals, drugs or hormones. Hence, they are safe for long term consumption without any side effects. Hope this clarifies Question : [Re] Inquiry for the item from Meg†Dear customer, it is expiring in Oct 2025. hi,
Can advise when to consume the kinohimitsu collagen powder and pro white gluta?
Thanks. Answer : [Re] Inquiry for the item from cindzlovesyouDear customer, are you referring to Marinegem Collagen & ProWhite? Question : [Re] Inquiry for the item from cindzlovesyouHi, yes Marine Collagen Powder Answer : [Re] Inquiry for the item from cindzlovesyouDear customer, for Marinegem Collagen, take 1 scoop a day for 6 consecutive days, preferably before breakfast or bedtime. For maintenance: 1 scoop every 2 days. Question : [Re] Inquiry for the item from cindzlovesyouProWhite - 1 sachet daily before bedtime Answer : [Re] Inquiry for the item from cindzlovesyouQuestion : [Re] Inquiry for the item from cindzlovesyouDear customer, you're welcome! Answer : [Re] Inquiry for the item from fffong88Question : [Re] Inquiry for the item from fffong88Answer : [Re] Inquiry for the item from fffong88Question : [Re] Inquiry for the item from fffong88Answer : [Re] Inquiry for the item from fffong88Question : [Re] Inquiry for the item from fffong88Answer : [Re] Inquiry for the item from fffong88Question : [Re] Inquiry for the item from fffong88Answer : [Re] Inquiry for the item from fffong88Hi,
What is the expired date ? Answer : [Re] Inquiry for the item from chinypengHi there, it is expiring in Oct 2025. Answer : [Re] Inquiry for the item from KaiHow come when I put in cart, price different? Answer : [Re] Inquiry from carensengHi there, for all our promotions, the listing on sale will be on rotation during the time period stated on our main page. Do check back on the listing another day to see if it is on offer then. Hi. Shipment is rather slow this time.
Ordered last Friday morning and yesterday delivery partner assigned but still not delivered yet? Answer : [Re] Inquiry for the item from KaiDear customer, please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Thank you. Hi Seller, If i am taking other collagen supplements before bedtime can i still take this prowhite together? Answer : [Re] Inquiry for the item from 888Hi there, we are not able to advise on the product from other brands as we are not sure on what is the formulation or dosage of the ingredients. You may consume all of our Kinohimitsu drinks on the same day. However, it is best to strategize your consumption according to priority needs of your health and beauty. I usually drink detox tea at night Can I still drink this product? Then will it be before or after the detox tea? Answer : [Re] Inquiry for the item from ngvon82Hi there, we suggest taking detox tea after lunch and ProWhite before bedtime. Answer : [Re] Inquiry for the item from farid84Question : [Re] Inquiry for the item from farid84
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
- [Carton Deal] Bird Nest Beverage 75ml
- Item Q&A
| Hi can I confirm that the price of $95 is for carton deal of either 36 bottles (6s x 6) or 48 bottles (8s x 6)? Thanks Answer : [Re] Inquiry for the item from activegal76Dear customer, the quantity depends on the product you are choosing. Answer : [Re] Inquiry for the item from chiang_91Can take photo of back of bottle and show the ingredients Answer : [Re] Inquiry for the item from cowhead8888Hi there, here are the ingredients: Rock Sugar Solution, Seaweed, White Fungus, Chrysanthemum, Bird’s Nest, Cassia Seed, Wolfberry Question : [Re] Inquiry for the item from cowhead8888I would like to know the quantity of the ingredients Example like sodium Answer : [Re] Inquiry for the item from cowhead8888Misleading to put red date in the Listing and then pictures show wolfberry buyer will think is wolfberry Answer : [Re] Inquiry for the item from cowhead8888Hi there, sorry for the inconvenience caused. The listing has been updated. Thanks for pointing it out. Is this red date or wolfberry The title of the item seem to have changed
I want wolfberry not red date Answer : [Re] Inquiry for the item from cowhead8888Hi there, it is Kinohimitsu Birds Nest w ChrysanthemumCassia SeedRed Dates 150ml x 24 btls Question : [Re] Inquiry for the item from cowhead8888Please refer to the product descriptions. What's the sugar level per bottle? Answer : [Re] Inquiry for the item from cowhead8888Hi there, the sugar content for : BN Beverage with Chrysanthemum, Cassia Seed & Wolfberries 150g - 5.4g per serving (1 bottle). May i ask what is the expiry date? Answer : [Re] Inquiry for the item from NickHi there, is it expiring in Aug 2025. What is the percentage of bird nest? Answer : [Re] Inquiry for the item from taysamanthaHi there, the exact breakdown of each ingredient forms part of our proprietary formula, and therefore we are not able to disclose this information. We use genuine bird's nests and have disclosed our ingredients list on product packaging as well. Thank you.
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
- [32 Bottles] StemCell SnowLotus 5300mg Inner Beauty Supplement 50ml - Skin Rejuvenation Anti-Ageing
- Item Q&A
| Answer : [Re] Inquiry for the item from shudtakenote
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- [Bundle of 2] Bio-Booster Probiotics Prebiotics Supplement 30s - Boost Nutrient Absorption
- Item Q&A
| Answer : [Re] Inquiry for the item from josephine56Question : [Re] Inquiry for the item from josephine56Answer : [Re] Inquiry for the item from josephine56Answer : [Re] Inquiry for the item from misuskohQuestion : [Re] Inquiry for the item from misuskohAnswer : [Re] Inquiry for the item from misuskoh
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- [Bundle of 2] JellyBoost Collagen/Lutein/DHM 15s - Skin Glow/Hydration/Relives Hangover/Dry Eye
- Item Q&A
| Hello, is this halal-certified? Thank you. Answer : [Re] Inquiry for the item from HanaDear customer, we are pleased to confirm that our product is indeed Halal certified. Thank you for choosing our product!
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- [Bundle of 2] Detox Enzyme 30s - Constipation Relief/Digestive Health Support/Weight Loss
- Item Q&A
| Answer : [Re] Inquiry for the item from cuWhat's the suggested routine to take the detox enzyme? Take everyday or alternate day? I want to get the collagen activ too. Are there any clashes and what's the suggested routine too? Are both suitable for breastfeeding mum? Answer : [Re] Inquiry for the item from AsdQuestion : [Re] Inquiry for the item from AsdDear customer, you may take Collagen Activ anytime, preferably during the daytime. Detox Enzyme can be taken before or after a meal. Thank you. is it suitable for vegetarian? Thanks Answer : [Re] Inquiry for the item from SeeDear customer, it contains all plant-based ingredients. Answer : [Re] Inquiry for the item from JoMay i know the expiry date for this batch of prmotion bundle? Answer : [Re] Inquiry for the item from xinyimoneyface888Dear customer, it is expiring Aug 2026. Question : [Re] Inquiry for the item from xinyimoneyface888Answer : [Re] Inquiry for the item from xinyimoneyface888Dear customer, you're welcome! Hi this product any sugar added? If sugar from ingredients, how many grammes per serving? Thanks. can diabetic take it? Answer : [Re] Inquiry for the item from AdeleHi there, diabetic patients are on a special monitor diet. They need to monitor their daily intake of appropriate proportion of food including basic daily necessities such as rice, wheat, flour, etc. We would like to suggest you to consult your health care professional or physician should you have any doubt. Thank yo Question : [Re] Inquiry for the item from AdeleDear customer, there is no added sugar but naturally occurring sugar from the ingredients. Answer : [Re] Inquiry for the item from AdeleHi Is it stated how many gram? Per serving. Question : [Re] Inquiry for the item from AdeleDear customer, here you go Answer : [Re] Inquiry for the item from AdeleQuestion : [Re] Inquiry for the item from AdelePlease ignore the earlier image, sorry. Hi Seller, When will be the expiry? Answer : [Re] Inquiry for the item from williamleongkkDear customer, it is expiring in Feb 2024. Hi! The Kinohimitsu Detox Enzyme used to be priced at $47.90 for a bundle of 2. When will the price be on promo again? Why is there a sudden spike in prices? Answer : [Re] Inquiry for the item from HiDear customer, in order to keep up with the rapidly changing macro-environment and to ensure that we continue to provide the best products for our customers, we have revised our pricing island wide. Thank you for your understanding and continued support. Kindly replied to my question since it has been more than a day! My item was undelivered but was stated as DELIVERED although you mention that it will be deliver 14 working days later (NOT 15 WORKING DAYS AS MENTIONED BY YOU). If you not sure if it is 14 or 15 working days, you can refer to the note which was written by your company!
Also, the item already showed DELIVERED, would you still even bother to send 14 working days later??? Kindly replied! Answer : [Re] Inquiry related cancel and refund from onlineshopping119900Dear customer, Please accept our apologies for the confusion, as the status will be changed to delivered once the order has been processed. We are looking forward to receiving the shipment, and once we receive it we will deliver the item to you. Question : [Re] Inquiry related cancel and refund from onlineshopping119900Can i know when will the item will be deliver to me? My friend order from other platform and the item is already out for delivery tomorrow. But why qoo10 still not yet? Don’t tell me you have forgotten already because it states delivered alreadyyyyyy? Answer : [Re] Inquiry related cancel and refund from onlineshopping119900My other friends who have bought from you from other platform have already receive this items! How come I buy earlier than them but still not yet receive? Did u even read my message? Is it that the status is show delivered so you don’t bother to deliver? If yes, can you give a refund? Otherwise i will report this to the case! Question : [Re] Inquiry related cancel and refund from onlineshopping119900I know you won’t bother to deliver because the status show delivered, if this is the case, then dont give empty promises that you will deliver! If you not going to deliver and I received today, or make a refund if you can’t deliver, I will raise and report this to the case! Answer : [Re] Inquiry related cancel and refund from onlineshopping119900And and also make a police report if my order is not deliver today! My friend who purchase one week later than me from other platform have already receive and it is from your store also! So this is very unfair. This is obviously that you have already forget about this and did not deliver to me. So if i did not receive today or get a refund BY TODAY, i will make a police report! Question : [Re] Inquiry related cancel and refund from onlineshopping119900Dear customer, we are sorry for the delay in shipping, we would like to inform you that we have shipped out the products. Kindly update us once you have received the products. Thank you for your patience and support! Please advise expiry date for item Answer : [Re] Inquiry for the item from SINCDXSDear customer, it is expiring in Aug 2025. Answer : [Re] Inquiry for the item from RickAnswer : [Re] Inquiry for the item from pklim1902Is the seller coupon applicable for this item? Answer : [Re] Inquiry for the item from KhimHi there, if your cart contains items that are Qoo10 supported no vouchers may be applied. May I know the expiry date? Answer : [Re] Inquiry for the item from KhimHi there, it is expiring in Aug 2025. Answer : [Re] Inquiry for the item from alisongoh76May I know if u can ship out immediately? Answer : [Re] Inquiry related delivery from rachelleDear customer, please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Thank you. Answer : [Re] Inquiry related delivery from adelineong649Is it suitable for breastfeeding mom Answer : [Re] Inquiry for the item from jorina_ongHi there, Kinohimitsu products are 100% natural, no preservatives, no artificial coloring or flavoring and no chemicals. For pregnant or lactating women, as you may experience certain hormonal or physiological changes, it is recommended that you consult your doctor before taking any nutritional products. Thank you. Dear seller, When will be the next promotion price $44.80 again? Answer : [Re] Inquiry for the item from ngchat2002Hi there, we are sorry that we are unable to provide any promotional information at the moment. Kindly stay tuned for our upcoming promotions! Thank you. Answer : [Re] Inquiry for the item from millienium_bearif order min $190, do you still have the free gift of collagen green caviar? Answer : [Re] Inquiry from mayHi there, kindly refer to our main page on the GWP T & C. Question : [Re] Inquiry from mayi have read. but want to make sure if seller has that free gift before i place my order Answer : [Re] Inquiry from mayHi there, the current promotion, the minimum spend is $200, and eligible to get Bird'sNest with Red Korean Ginseng 6's. Question : [Re] Inquiry from mayAnswer : [Re] Inquiry from mayQuestion : [Re] Inquiry from mayDear customer, you're welcome! Answer : [Re] Inquiry for the item from TracyBreast feeding can drink ? Answer : [Re] Inquiry for the item from Zanezane2202Hi there, Kinohimitsu products are 100% natural, no preservatives, no artificial coloring or flavoring and no chemicals. For pregnant or lactating women, as you may experience certain hormonal or physiological changes, it is recommended that you consult your doctor before taking any nutritional products. Thank you. Answer : [Re] Inquiry for the item from yen91491Answer : [Re] Inquiry related delivery from HayleyQuestion : [Re] Inquiry related delivery from HayleyAnswer : [Re] Inquiry related delivery from HayleyQuestion : [Re] Inquiry related delivery from HayleyAnswer : [Re] Inquiry related delivery from HayleyAnswer : [Re] Inquiry for the item from KaslyneQuestion : [Re] Inquiry for the item from KaslyneAnswer : [Re] Inquiry for the item from KaslyneQuestion : [Re] Inquiry for the item from KaslyneAnswer : [Re] Inquiry for the item from KaslyneAnswer : [Re] Inquiry for the item from librateohhHi there, it is expiring in May 2025.
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
- [NATURES HEART GIFT SET] JellyBoost Collagen + DHM 15s + Birds Nest with Longan Wolfberry 150g 2s
- Item Q&A
| Is this halal certified ? Can change DHM to collagen or Lutein ? Answer : [Re] Inquiry for the item from anikkiyDear Customer, our product is Halal ya =)
and the DHM gift box we cant change as this is the exclusive box in Qoo10 Answer : [Re] Inquiry for the item from anikkiyDear Customer, our product is Halal ya =)
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- [60 Bottles] StemCell Snow Lotus 5300mg Collagen Inner Beauty Supplement 50ml - Anti-Ageing
- Item Q&A
| What’s the diffference between this and Stem Gold+ ? Answer : [Re] Inquiry for the item from anikkiyDear customer, Stem Cell drink with Cell Young® Snow Lotus Stem Cell, 5,300 mg marine collagen peptide, yeast extract (RNA), sturgeon fish (DNA), hyaluronic acid and rice bran ceramide helps to firm skin, anti-ageing, improves alertness and joint flexibility. Suitable for age 35 years old and above. Question : [Re] Inquiry for the item from anikkiyStem Gold+ with Cell Young® Snow Lotus Stem Cell, Cell Young® Orchid Stem Cell, 2,500mg marine collagen peptide, AstaReal® Astaxanthin and Rose Crysta® Rose Extract helps in protecting cells from free radical damage due to its powerful antioxidant and anti-inflammation properties which helps to delay signs of ageing, promote pinkish and brighter skin tone. Suitable for age 25 years old and above.
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- [60 Bottles] Collagen Diamond/Nite/Men 5300mg Inner Beauty Supplement 50ml - Skin Firming Skin Glow
- Item Q&A
| What is the expiry date for collagen diamond? Answer : [Re] Inquiry for the item from spichooDear customer, it is expiring in Jan 2027. Answer : [Re] Inquiry for the item from rasQuestion : [Re] Inquiry for the item from rasAnswer : [Re] Inquiry for the item from facedxAnswer : [Re] Inquiry for the item from spidermanshtQuestion : [Re] Inquiry for the item from spidermanshtAnswer : [Re] Inquiry for the item from spidermanshtAnswer : [Re] Inquiry related delivery from HuangAnswer : [Re] Inquiry for the item from fattestcloudQuestion : [Re] Inquiry for the item from fattestcloudAnswer : [Re] Inquiry for the item from fattestcloudQuestion : [Re] Inquiry for the item from fattestcloudAnswer : [Re] Inquiry for the item from fattestcloudQuestion : [Re] Inquiry for the item from fattestcloudAnswer : [Re] Inquiry related delivery from asingoshgrabsQuestion : [Re] Inquiry related delivery from asingoshgrabsAnswer : [Re] Inquiry for the item from myothanhtutHi, what is the expiry for this batch? Thanks Answer : [Re] Inquiry for the item from xnicolattexFor collagen night and diamond Question : [Re] Inquiry for the item from xnicolattexDear customer, here are the expiry dates : Collagen Diamond- Jan 2025 Collagen Nite - Mar 2025
Answer : [Re] Inquiry related delivery from connieHi, Please advise 5he expired date. Answer : [Re] Inquiry for the item from chinypengHi there, for which product? Question : [Re] Inquiry for the item from chinypengAnswer : [Re] Inquiry for the item from chinypengHi there, below expiry dates FYR. Collagen Diamond: 01/2026 Collagen Nite: 03/2025
Thank you. Hii for this is there still promotion for free gift?? Answer : [Re] Inquiry for the item from gabriella_shantellQuestion : [Re] Inquiry for the item from gabriella_shantellSorry, are you referring to your order 355584693? Answer : [Re] Inquiry for the item from gabriella_shantellFor ongoing promotion, please refer to our main page. Answer : [Re] Inquiry for the item from kyogirl_1983How come I’m unable to apply your store vouchers for the collagen diamond bundles? Answer : [Re] Inquiry for the item from Kimmy LeeHi there, if your cart contains items that are Qoo10 supported no vouchers may be applied. I wanted to try the collagen product. I am a male. For the start, shld i start of with Diamond or collagen for men?
What is the recommendation? Answer : [Re] Inquiry for the item from WilliamHi there, would you please let us know what your current skin condition is and what issues you are facing in order for us to be able to provide you with better advice? Question : [Re] Inquiry for the item from WilliamOily skin. Basically want to slow down the aging of the skin & improve the complexion. My age is 55. Answer : [Re] Inquiry for the item from WilliamDear customer, you may consider Collagen Men. Collagen Men contains 5300mg of marine collagen and is especially suitable for individuals having combination or oily skin with blemishes, blackheads and whiteheads. It can reduce excessive oil production, lock in moisture, reduce blackheads, whiteheads and blemishes which could potentially develop into active acne. It also helps to protect, sooth and heal damaged skin cells and scars. It is suitable for individual age 25 and above. Question : [Re] Inquiry for the item from WilliamMay i know the differences between Collagen Diamond & Collagen Men? Answer : [Re] Inquiry for the item from WilliamDear customer, Collagen Diamond 5300 contains 5300mg of Marine Collagen Peptide, Patented Perilla Seed Extract, Soy Isoflavone and Silk Peptide. It has 8 key functions – skin firming, tighten pores, lift up bust and buttock, reduce fine lines and wrinkles, re-densify skin dermis, lock in moisture, lighten skin and strengthen hairs and nails. It is especially recommended for dry to normal skin and suitable for individual age 25 and above. Answer : [Re] Inquiry from shulingQuestion : [Re] Inquiry from shulingAnswer : [Re] Inquiry from shulingHi there! Would like to know the exact month of expiry since it would be 2023 soon. Thanks. Answer : [Re] Inquiry for the item from xnicolattexHi there, may we check which item are you referring to? Question : [Re] Inquiry for the item from xnicolattexAnswer : [Re] Inquiry for the item from xnicolattexHi there, Collagen Diamond - Oct 2025 Question : [Re] Inquiry for the item from xnicolattexAnswer : [Re] Inquiry for the item from WAnswer : [Re] Inquiry for the item from kaelynlorrrQuestion : [Re] Inquiry for the item from kaelynlorrrAnswer : [Re] Inquiry for the item from librateohhQuestion : [Re] Inquiry for the item from librateohhAnswer : [Re] Inquiry for the item from librateohhNow buy still have the free blender if buy more than 250 . Planning to buy 2 sets of collagen drink at 128 x 2 Answer : [Re] Inquiry for the item from crepesHi there, yes, still available and in limited quantity. Answer : [Re] Inquiry for the item from christeryletommwinHi there, which item are you referring to? Answer : [Re] Inquiry for the item from KylaQuestion : [Re] Inquiry for the item from KylaAnswer : [Re] Inquiry for the item from KylaQuestion : [Re] Inquiry for the item from KylaAnswer : [Re] Inquiry for the item from KylaQuestion : [Re] Inquiry for the item from KylaAnswer : [Re] Inquiry for the item from KylaQuestion : [Re] Inquiry for the item from KylaAnswer : [Re] Inquiry for the item from KylaQuestion : [Re] Inquiry for the item from Kyla
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
- [30 Bottles] Collagen Diamond/Nite/Men 5300mg Inner Beauty Supplement 50ml - Skin Firming Skin Glow
- Item Q&A
| Do you have the 6 months supply (32s x 3) if collagen diamond? Can I have the link? Thanks Answer : [Re] Inquiry for the item from SharonDear customer, sorry, we do not have. Answer : [Re] Inquiry from bittercornAnswer : [Re] Inquiry for the item from dreamonz_88Dear customer, yes, you are right. I want to order 6 months of collagen diamond. Only can select for the first two options, third option no stock for collagen diamond. Can you check and advise ? Would really like to take up this offer of 214$ Answer : [Re] Inquiry for the item from SharonDear valued customer,
We apologize for the inconvenience, but we currently have limited stock available.
Thank you for your understanding. I want to order 6 months of collagen diamond. Only can select for the first two options, third option no stock for collagen diamond. Can you check and advise ? Would really like to take up this offer of 214$ Answer : [Re] Inquiry for the item from SharonDear valued customer,
We apologize for the inconvenience, but we currently have limited stock available.
Thank you for your understanding. Answer : [Re] Inquiry for the item from AAnswer : [Re] Inquiry for the item from charineclyQuestion : [Re] Inquiry for the item from charineclyAnswer : [Re] Inquiry for the item from charineclyQuestion : [Re] Inquiry for the item from charineclyDiamond collagen expiry date pls Answer : [Re] Inquiry for the item from christeryletommwinDear customer, it is expiring in May 2026. Answer : [Re] Inquiry for the item from christeryletommwinDear customer, may we check which product are you referring to? Is this collagen diamond a new packaging?last time I bought is not this picture Answer : [Re] Inquiry for the item from stellatoh0329Dear customer, yes, the above is our new packaging. May I know what is the taste of the collagen diamond? Answer : [Re] Inquiry for the item from stellatoh0329Dear customer, it has Lychee taste. Answer : [Re] Inquiry for the item from kyogirl_1983Hello. When is the expiry date for collagen nite, please? Answer : [Re] Inquiry for the item from SSDear customer, it is expiring in Jan 2025 (32s) What's the difference between Collagen Nite & Collagen Diamond? I have dark circles n pigmentation of skin due to medication intake... Answer : [Re] Inquiry for the item from SensiOoniqDear customer, Collagen Diamond 5300 contains 5300mg of Marine Collagen Peptide, Patented Perilla Seed Extract, Soy Isoflavone and Silk Peptide. It has 8 key functions – skin firming, tighten pores, lift up bust and buttock, reduce fine lines and wrinkles, re-densify skin dermis, lock in moisture, lighten skin and strengthen hairs and nails. It is especially recommended for dry to normal skin and suitable for individual age 25 and above. Question : [Re] Inquiry for the item from SensiOoniqCollagen Nite is added with GABA, L-Tryptophan and Lactium milk peptide which help to promote better sleep quality. It also contains 5300mg of Marine Collagen Peptide and Synergene to promote a healthy and youthful skin. Answer : [Re] Inquiry for the item from SensiOoniqYou may consider Clear Activ and Snow Activ. Answer : [Re] Inquiry for the item from feon_gohQuestion : [Re] Inquiry for the item from feon_gohAnswer : [Re] Inquiry for the item from feon_gohHi seller. Can I buy all diamond ? Now cannot choose all diamond. Answer : [Re] Inquiry for the item from SkippyHi there, we've restocked the Collagen Diamond option, please make your purchase during time sale at 5pm - 2359pm. Thank you. Answer : [Re] Inquiry for the item from lollipopbabysHi, May I know the expiry date for collagen diamond and collagen men? Thanks. Answer : [Re] Inquiry for the item from eddysoo168Hi there, Collagen Diamond - Oct 2025. Question : [Re] Inquiry for the item from eddysoo168Answer : [Re] Inquiry for the item from eddysoo168Answer : [Re] Inquiry for the item from YLAnswer : [Re] Inquiry for the item from viviAnswer : [Re] Inquiry for the item from gigimaruQuestion : [Re] Inquiry for the item from gigimaruAnswer : [Re] Inquiry for the item from gigimaruQuestion : [Re] Inquiry for the item from gigimaruAnswer : [Re] Inquiry for the item from gigimaruQuestion : [Re] Inquiry for the item from gigimaruAnswer : [Re] Inquiry for the item from gigimaruQuestion : [Re] Inquiry for the item from gigimaruAnswer : [Re] Inquiry for the item from gigimaruQuestion : [Re] Inquiry for the item from gigimaruAnswer : [Re] Inquiry for the item from gigimaruOrder 353171069 & 353171070 Hi seller, I made purchases of more than $199, in order to get the free gift of 10 bottles collagen green caviar before 12.12, as I want to try this new product as advertised . However, I received a can of abalone instead! The promotion then, when I bought was not abalone..... Pls assist to send me the collagen green caviar ASAP!
PS: No reply since 3 days ago!!
Thanks! Answer : [Re] Inquiry for the item from mich9816Hi there, sorry for the late reply. We will check and get back to you. Answer : [Re] Inquiry for the item from peemaychenQuestion : [Re] Inquiry for the item from peemaychenAnswer : [Re] Inquiry for the item from peemaychenQuestion : [Re] Inquiry for the item from peemaychenAnswer : [Re] Inquiry for the item from peemaychenAnswer : [Re] Inquiry for the item from nanneihtunQuestion : [Re] Inquiry for the item from nanneihtunAnswer : [Re] Inquiry for the item from nanneihtunAnswer : [Re] Inquiry for the item from jenniferysyAnswer : [Re] Inquiry for the item from nanneihtunCan I consume the diamond collagen on the day and consume nite collagen at night within the same day? Answer : [Re] Inquiry for the item from limjinglingHi there, yes, you may take Collagen Diamond before breakfast and Collagen Nite before bedtime or you may take both on alternate days. Answer : [Re] Inquiry for the item from jaslynyoAnswer : [Re] Inquiry for the item from hsyHi I’m in my late 30s , have dull skin , open pores n dark eye circle , May I know which collagen should I consume ? And how to consume ? In the morning empty stomach , every night before zzz ?thanks Answer : [Re] Inquiry for the item from lollipopbabysHi there, you may consider Clear Activ, BB Drink & ProWhite. Clear Activ is especially suitable for acne or acne-prone skin as it is effective in anti-inflammation, control oil and water balance, eliminate toxins (acne could be a sign of excessive toxins in our body too!) and nourish skin cells. While BB Drink functions to speed up skin healing, control oil and water balance, enhance cell renewal and lock in moisture. It also helps in the skin recovery process by lightening the acne scars and improve skin radiance. Question : [Re] Inquiry for the item from lollipopbabysProWhite helps to brighten skin, lighten dark eye circles and spots, boost immunity and even promote liver health.
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- [30 Bottles] StemCell SnowLotus 5300mg Inner Beauty Supplement 50ml - Skin Rejuvenation Cell Protect
- Item Q&A
| Answer : [Re] Inquiry for the item from tofDear customer, yes, it is Halal certified. Question : [Re] Inquiry for the item from tofAnswer : [Re] Inquiry for the item from tofQuestion : [Re] Inquiry for the item from tofDear customer, you are welcome. Is it 10 bottles or 16 bottles per box? You have contradicting info. Answer : [Re] Inquiry for the item from smhuayDear customer, we have recently updated our packaging, and regretfully, the 16's and 32's options will no longer be available. Thank you Question : [Re] Inquiry for the item from smhuay[Kinohimitsu] [Bundle of 3] Stemcell Collagen 10s Snow Lotus+Stemcell+DNA Anti Aging Answer : [Re] Inquiry for the item from smhuayTotal will be 30 bottles for the above listing. May I know the stemcell content in this and stem gold? Thanks! Answer : [Re] Inquiry for the item from YDear customer, here you go: - Stem Cell Drink: 0.1% - Stem Gold+: 0.004% What's the difference between this and stem gold? For woman above 40s, which is better? Answer : [Re] Inquiry for the item from micbabe88Dear customer, Stem Cell includes 5,300 mg Marine Collagen, Snow Lotus Stem Cell and Hyaluronic acid which helps in anti aging, promotes youthful skin, enhance vitality and alertness, improve joint flexibility and strengthen cell self repair ability, suitable for age 35 years and above. Question : [Re] Inquiry for the item from micbabe88Stem Gold+ with Cell Young® Snow Lotus Stem Cell, Cell Young® Orchid Stem Cell, 2,500mg marine collagen peptide, AstaReal® Astaxanthin and Rose Crysta® Rose Extract helps in protecting cells from free radical damage due to its powerful antioxidant and anti-inflammation properties which helps to delay signs of ageing, promote pinkish and brighter skin tone. Suitable for age 25 years old and above. Answer : [Re] Inquiry for the item from micbabe88Hi there, would you please let us know what your current skin condition is and what issues you are facing in order for us to be able to provide you with better advice? Answer : [Re] Inquiry for the item from Lily WeeHi can I take Collagen Diamond and Stem Cell together? Answer : [Re] Inquiry for the item from PhylliciaHi there, you may take it on alternate days. Thank you. Question : [Re] Inquiry for the item from PhylliciaAnswer : [Re] Inquiry for the item from PhylliciaDear customer, you're welcome! Answer : [Re] Inquiry for the item from lynchewls
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- [40 Bottles] Collagen Beauty/BB Drink/Bust Up/UVBright 10s - Pore Tightening Hydration Oil Control
- Item Q&A
| Hi
What is the difference between UV Bright, Snow Active & Pro White? Answer : [Re] Inquiry for the item from mimizyeDear customer, UV Bright functions to provide UV protection up to 9 hours, breaks down melanin, repels free radicals and restores skin’s vitality and youth. It is strongly recommended to include UV Bright in your daily beauty regime as protection against UV rays is a crucial step in prevent skin darkening and pigmentation. By taking UV Bright, you do not need to go through the hassle to apply and reapply your sunscreen as 1 bottle of it per day can give you the optimal protection for the entire day. Question : [Re] Inquiry for the item from mimizyeDear customer, Snow Activ is able to help with hyperpigmentation from frictional melanosis. This means areas of the body that has been undergoing friction during daily life eg. elbows, knees, underwear line, neck which causes darkening of the skin. Its high antioxidant level can help with the deminishing of the dark lines and whiten overall skin and is recommended for 15 years and above. Answer : [Re] Inquiry for the item from mimizyeProWhite helps to brighten skin, lighten dark eye circles and spots, boost immunity and even promote liver health. Question : [Re] Inquiry for the item from mimizyeThank you.
If I want to consume Snow Active & Pro White, can I eat it together at night? Answer : [Re] Inquiry for the item from mimizyeDear customer, Snow Activ is to be consumed before breakfast and Pro White to be taken before bedtime. Question : [Re] Inquiry for the item from mimizyeThank you very much for the information. Answer : [Re] Inquiry for the item from mimizyeDear customer, you are welcome ☺️ Answer : [Re] Inquiry for the item from GQuestion : [Re] Inquiry for the item from GAnswer : [Re] Inquiry for the item from GQuestion : [Re] Inquiry for the item from GAnswer : [Re] Inquiry for the item from GQuestion : [Re] Inquiry for the item from GAnswer : [Re] Inquiry for the item from GQuestion : [Re] Inquiry for the item from G
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- [Mix n Match Any 2] Collagen Activ/Beauty Activ/Snow Activ 30s - Skin Rebound Rosy Complexion
- Item Q&A
| Answer : [Re] Inquiry for the item from lkkohQuestion : [Re] Inquiry for the item from lkkohAnswer : [Re] Inquiry for the item from lkkohQuestion : [Re] Inquiry for the item from lkkohAnswer : [Re] Inquiry for the item from miannehotmailDear customer, Collagen Activ contains 1000mg collagen in each sachet. It also contains camu-camu which helps in whitening and moisturizing purposes. It is tasteless and can be added into any drink or meal. I miss the cny ongoing promotion of 2 for $35..will there be such promotion again?I was looking out for your other products as well and plan to go a mass order but has pass the timing when I want to check out Answer : [Re] Inquiry for the item from irene_teo16Dear customer, we are sorry that we are unable to provide any promotional information at the moment. Kindly stay tuned for our upcoming promotions! Thank you. Hi, Please advise expiry date, thanks.. Answer : [Re] Inquiry for the item from minisc24Hi Dear Customer, expiry date is July 2026. Answer : [Re] Inquiry for the item from Miss TanHi, is this product Halal certified? How long does the delivery takes to Singapore? Answer : [Re] Inquiry for the item from Miss TanDear customer, yes, it is Halal certified. ' May I know the expiry date? Answer : [Re] Inquiry for the item from MsMsDear customer, it is expiring in Apr 2026. Hi, how much mg collagen does the product have? Answer : [Re] Inquiry for the item from HanaDear customer, Collagen Activ contains 1000mg collagen in each sachet. It also contains camu-camu which helps in whitening and moisturizing purposes. It is tasteless and can be added into any drink or meal. Answer : [Re] Inquiry for the item from gnslooQuestion : [Re] Inquiry for the item from gnslooAnswer : [Re] Inquiry for the item from gnsloo
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- JellyBoost Lutein 15s - Relieve Eye Strain Dry Eye Improve Visual Acuity n Clarity
- Item Q&A
| Answer : [Re] Inquiry for the item from lilyl56
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