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Item Question & Answer
[2MTH SUPPLY] Stemcell Collagen 16sx2 *LIMITED PROMO* Snow Lotus+Stemcell+DNA Anti Aging
[2MTH SUPPLY] Stemcell Collagen 16sx2 *LIMITED PROMO* Snow Lotus+Stemcell+DNA Anti Aging
Item Q&A
  • Question : Inquiry for the item from soh****May 24, 2019

    What's the difference between this and the new powdered Stem Cells Gold? The ingredients of the latter seem impressive but is more affordable than the bottled ones. Which will give better results? In terms of curbing inflammation, which is better?

    Answer : [Re] Inquiry for the item from soh****

    Dear customer, Stem Cell drink with Cell Young® Snow Lotus Stem Cell, 5,300 mg marine collagen peptide, Yeast Extract (RNA), Sturgeon Fish (DNA), hyaluronic acid and Rice Bran Ceramide helps to firm skin, anti aging, improve alertness adn joint flexibility. Suitable for age 35 years odl and above.
    Stem Gold+ powder (in sachets packaging) with Cell Young® Snow Lotus Stem Cell, Cell Young® Orchid Stem Cell, 2,500mg marine collagen peptide, AstaReal® Astaxanthin and Rose Crysta® Rose Extract helps in protecting cells from free radical damage due to its powerful antioxidant and anti-infllammation property which helps to delay signs og ageing, promote pinkish and brighter skin tone. Suitable for age 30 years old and above. You may try Stem Gold+ for anti-inflammation property. Thanks.

    Question : [Re] Inquiry for the item from soh****

    Ok, thanks!

  • Question : Inquiry for the item from Sha****May 19, 2019

    Hi seller, why I can't apply the $30 shop coupon while making the payment?

    Answer : [Re] Inquiry for the item from Sha****

    Dear customer, the shop coupon is only applicable for item listed with KINOHIMITSU in green wording. Thanks.

  • Question : Inquiry for the item from xxl****May 05, 2019

    If i order today, how long will it take to reach me?
    And what is the delivery timing?

    Answer : [Re] Inquiry for the item from xxl****

    Dear customer, please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Hope this clarifies. :)

    Question : [Re] Inquiry for the item from xxl****

    Hi i have just order
    Hope that i can receive it before sunday
    Thanks!
    Please help to expedite thanks

    Answer : [Re] Inquiry for the item from xxl****

    Dear customer, thanks for your interest in our products!

    Question : [Re] Inquiry for the item from xxl****

    Hi for self collection at 7-11 how does it works?
    It will send me msg to inform me once ready?
    Can u also help to check when will my item be at 7-11? Thanks

    Answer : [Re] Inquiry for the item from xxl****

    Dear customter, kindly provide your order number for us to check for you.
    Once your parcel is delivered to 7-Eleven, you will receive push message or SMS updating the parcel is ready for collection.
    You will also receive QR code and OTP that need to be scanned at 7-Eleven store to collect the parcel.
    Please collect your parcel within 48 hours from receiving the QR code and OTP.
    If you failed to collect, the parcel may be returned and there can be extra charge for rearrangement.
    Thanks.

    Question : [Re] Inquiry for the item from xxl****

    Order no 295456177

    Answer : [Re] Inquiry for the item from xxl****

    Dear customer, your order 295456177 ordered on 7/5/19 is still under processing. Please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Hope this clarifies. :)

    Question : [Re] Inquiry for the item from xxl****

    Please help to expedite :)

    Answer : [Re] Inquiry for the item from xxl****

    Dear customer, we will try our best. Thanks.

  • Question : Inquiry for the item from xyr****May 06, 2019

  • Question : Inquiry for the item from chu****May 04, 2019

    Dear :
    Daily Morning, I take uv bright drink, stem cell drink, and eyebright powder,
    1 multivitamin, 1 glucosamin pill, 1 calcium pill,
    together with my soya milk as breakfast.
    Read that stem cell drink helps with joints. Do I still continue with glucosamine and calcium ? I often have joint and bone aches and eye aches.

    Answer : [Re] Inquiry for the item from chu****

    Dear customer,as Stem Cell drink helps in improving joint flexibiility by enhancing cell renewal and repairing, glucosamine and calcium pills privdes the arw ingredients to support joint health. Both works in different ways in protecting your joint health. Kindly have 1 hour interval in between supplement intake. Thanks.

+View all Notice, FAQ, Q&A >>
[2MTH SUPPLY] SkyGrass 30sx2 - Organic Wheatgrass* Fight Eczema / Boost Immunity / Balance ph
[2MTH SUPPLY] SkyGrass 30sx2 - Organic Wheatgrass* Fight Eczema / Boost Immunity / Balance ph
Item Q&A
  • Question : Inquiry for the item from tif****May 24, 2019

  • Question : Inquiry for the item from sij****Apr 29, 2019

    Hi Seller,

    How is is that the original price is $159? that's not very accurate isnt it

    Answer : [Re] Inquiry for the item from sij****

    Dear customer, apologies for the error. We will rectify the error asap. Thank you.

  • Question : Inquiry for the item from cth****Mar 03, 2019

    Hi what is the weight per sachet ? Thanks. (wheatgrass)

    Answer : [Re] Inquiry for the item from cth****

    Dear customer, SkyGrass is 2.5g per sachet. Thank you.

    Question : [Re] Inquiry for the item from cth****

    Hi,

    Thank u.

    So this 2.5g is good enough for 1 day intake ? If I take 2 sachet per day, any health issue ?

    Thanks.

    Answer : [Re] Inquiry for the item from cth****

    Dear customer, there is no any issues having more than 1 sachet of SkyGrass per day. Thank you.

  • Question : Inquiry for the item from pri****Jan 27, 2019

    I am buying few items from your store why I am unable To apply the store coupon. Its a brand coupon but all are same brand that I am buying

    Answer : [Re] Inquiry for the item from pri****

    Dear customer, we have label the type of coupon which is applicable to our home page promo items. Shop coupon is not applicable for daily sales and time sales item. Thanks.

  • Question : Inquiry for the item from dor****Jan 24, 2019

    What is the expiry date of the item?

    Answer : [Re] Inquiry for the item from dor****

    Dear customer, the current batch of Kinohimitsu Skygrass is expiring in 11/2020. Thank you.

+View all Notice, FAQ, Q&A >>
[BUNDLE OF 6] 💟 Super Value Buy 💟 Beauty/BB Drink/BustUp/UV Bright/PlumJuice *MixnMatch*
[BUNDLE OF 6] 💟 Super Value Buy 💟 Beauty/BB Drink/BustUp/UV Bright/PlumJuice *MixnMatch*
Item Q&A
  • Question : Inquiry for the item from roz****Jan 17, 2019

    Hi seller

    Person with gastric prob and taking medication for hyperthyroidism can drink bust up?

    Answer : [Re] Inquiry for the item from roz****

    Dear customer, Kinohimitsu products are 100% natural, no preservatives, no artificial coloring or flavoring and no chemicals. Please consult your physician and doctors before consuming any supplements.

    Question : [Re] Inquiry for the item from roz****

    Hi thanks for your reply.
    I have normal to dry skin with pigmentations.
    Am I suitable to take Beauty drink and UV drink?

    Answer : [Re] Inquiry for the item from roz****

    Dear customer, you can consume both beauty drink and UV Bright. Beauty drink is suitable for dry to normal skin which provides 2,500mg of collagen to tighen pores, reduce fine lines and wrinkles while UV Bright is suitable for people witih dark completion and pigmentation where it helps to breank down and inhibits melanin formation. As both are supplements, do consult your physician and doctors before consumption.
    Thank you.

    Question : [Re] Inquiry for the item from roz****

    Thanks. Fair complexion with pigmentations can take UV bright also? UV bright must take after food?

    Answer : [Re] Inquiry for the item from roz****

    Dear customer, yes fair complexion with pigmentations can take UV bright. It should be taken in the morning/ before outdoor activity.Thank you.

    Question : [Re] Inquiry for the item from roz****

    Thank you seller! Ived already ordered :))

    Answer : [Re] Inquiry for the item from roz****

    On Qpost : your welcome!

    Question : [Re] Inquiry for the item from roz****

    Hihi take these drinks will gain weight??

    Answer : [Re] Inquiry for the item from roz****

    Dear customer, Kinohimitsu products do not contain any added sugar and the calories for the products are low. Hence, it will not cause weight gain. Hope this clarifies!

    Question : [Re] Inquiry for the item from roz****

    Thank you! Can I put the drinks at room temperature? I don’t like to drink it cold..

    Answer : [Re] Inquiry for the item from roz****

    Daer customer, yes. Kindly keep it away from direct sunlight. Thanks.

    Question : [Re] Inquiry for the item from roz****

    Hi can we drink bust up during menstruation?

    Answer : [Re] Inquiry for the item from roz****

    Dear customer, yes you can continue to take Bust Up during menses period. However, if you experience discomfort by doing so, we would advise you to stop the consumption during the period and resume it back after menses ends. Thanks.

    Question : [Re] Inquiry for the item from roz****

    What about other drinks like UV bright? Also can take during menses right?

    Answer : [Re] Inquiry for the item from roz****

    Dear customer, yes you can continue with our products as our products does not contain any hormones. Thanks.

    Question : [Re] Inquiry for the item from roz****

    Ok thank you!

    Answer : [Re] Inquiry for the item from roz****

    You are welcome!

    Question : [Re] Inquiry for the item from roz****

    Hi seller
    For UV bright drink isit necessary to take if I’m just working inside office Everyday?

    Answer : [Re] Inquiry for the item from roz****

    Dear customer, there are UV rays even though you are working at indoor. Hence, you are advised to take UV Bright everyday. Thank you.

    Question : [Re] Inquiry for the item from roz****

    Ok thanks for your advise

    Answer : [Re] Inquiry for the item from roz****

    Dear customer, you're welcome!

    Question : [Re] Inquiry for the item from roz****

    Hihi I’m already taking UV bright drink isit necessary to take beauty drink as well?

    Answer : [Re] Inquiry for the item from roz****

    Dear customer, UV Bright and Beauty Drink serve different functions. Beauty Drink which contains 2500mg of Marine Collagen Peptide, Patented Perilla Seed Extract, Soy Isoflavone and Silk Peptide. It has 8 key functions – skin firming, tighten pores, lift up bust and buttock, reduce fine lines and wrinkles, re-densify skin dermis, lock in moisture, lighten skin and strengthen hairs and nails. While UV Bright doesnt contain any collagen but very good in skin brightening. Thank you.

    Question : [Re] Inquiry for the item from roz****

    Thks FYI. When should I consume beauty drink?

    Answer : [Re] Inquiry for the item from roz****

    Dear customer, you may take it before breakfast or bedtime. Thank you.

    Question : [Re] Inquiry for the item from roz****

    Hi kindly advise which detox drink is good?

    Answer : [Re] Inquiry for the item from roz****

    Dear customer, Detox tea is uistbale for general maintenance. Both Detox Plum Juice and Detox enzyme help in deep colon cleansing and relieve constipation, the effects is usually fast within 2-4 hours. Detox enzyme contains digestive enzyme helps to enhance digestion, suitable for consumer with bloating or indigestion. However, the results may be vary in different individuals. All of our detox drinks are gentle and does not contains artificial coloring, flavoring an preservative. Thanks.

    Question : [Re] Inquiry for the item from roz****

    Do u sell detox enzyme? How , when n how Long we need to detox?

    Answer : [Re] Inquiry for the item from roz****

    Daer customer, yes we di sell Detox Enzyme. For first time user, take 1 sachet a day, 2-4 hours beofre planning for defecation, preferably for 6 days consecutively. Then for maintenance, take 1-3 sachets per week or as per needed. Thanks.

    Question : [Re] Inquiry for the item from roz****

    Actually drink form or powder form better? Which is more natural?

    Answer : [Re] Inquiry for the item from roz****

    Dear cusomter, both works equally effective in detoxification. Th eeffects is vary in different individual. IT depned son your perosnal preferences as well. Thanks.

    Question : [Re] Inquiry for the item from roz****

    Ok think I will try the detox enzymes as I have bloated issues .
    Which UV white drinks will u recommend?
    What’s the difference between UV Bright n Prowhite?

    Answer : [Re] Inquiry for the item from roz****

    Dear customer, UV BRight with grape seed extract helps to provide UV protection, breakdown and reduce melanin formation. WHile ProWhite witj gkutathione helps to brighten skin, eliminates spots and promote liver health. We would recommend to take both prodcuts for a better skin whitening effects. Thanks.

    Question : [Re] Inquiry for the item from roz****

    Hi wat about beauty drink n diamond drink? Wats the difference?

  • Question : Inquiry for the item from ah_****May 06, 2019

    I'm currently on doxycycline for a course of up to 3mths. Will it be okay that I am also on diamond nite? I like that cos' of my lifestyle. And I seen a lot of good reviews on BB drink. Do u think its advisable for me to take Diamond Nite and also BB drink these 3mths while I am on the doxycycline? Acne Prone skin 😫

    Answer : [Re] Inquiry for the item from ah_****

    Dear customer, please do consult your physician before taking any supplements. If your physician allows you to take both supplement drinks, kindly have at least 2 hours interval after/before your meds intake. You can take 1 BB drink before breakfast and 1 Dimaond Ite before sleep. Thanks.

  • Question : Inquiry from jzz****Apr 27, 2019

    hihi, not too sure if this is weird but does kino collect back the bottles from customers? just asking cos i tot its quite a waste if everybody just dumps the bottles away.

    Answer : [Re] Inquiry from jzz****

    Dear customer, we are so regret to inform that we do not provide such service. Thank you.

  • Question : Inquiry for the item from lay****Apr 27, 2019

    Can’t use the cart coupon and shop coupon at the same time... why??! Item purchased already more then the amount required tho..

    Answer : [Re] Inquiry for the item from lay****

    Dear customer, please be informed that shop coupon is not appliacble on daily deal and time sale items. Thank you.

  • Question : Inquiry for the item from clo****Apr 25, 2019

+View all Notice, FAQ, Q&A >>
[2MTH SUPPLY] JointPro360 30sx2 - Relief Stiffness/Joint pain *Contain Glucosamine
[2MTH SUPPLY] JointPro360 30sx2 - Relief Stiffness/Joint pain *Contain Glucosamine
Item Q&A
  • Question : Inquiry for the item from Jol****Apr 19, 2019

    Hi,

    When will new stock for JointPro 360.

    Thanks

    Answer : [Re] Inquiry for the item from Jol****

    Dear customer, the ETA of JointPro new shipment is around June 2019. Thank you.

    Question : [Re] Inquiry for the item from Jol****

    Hi,
    previously no stock, now got stock but the expire indicate oct19. Please confirm the expiry date as oct19 is very near and we cannot buy more to enjoy your $30 shop discount

    Answer : [Re] Inquiry for the item from Jol****

    Dear customer, yes, we are currently selling JointPRo expire in 10/2019. Thanks.

  • Question : Inquiry for the item from 237****Mar 05, 2019

  • Question : Inquiry for the item from chr****Jan 26, 2019

    Will cause gastric? I have very senstive stomach

    Answer : [Re] Inquiry for the item from chr****

    Dear customer, we do not receive any feedback on gastric after consumption for JointPro. JointPro taste sweet sour and the direction of intake if to take 1 sachet after meal. Do consult your physician before taking any supplement if you are on medicines.Thanks.

  • Question : Inquiry for the item from neo****Jan 18, 2019

  • Question : Inquiry related delivery from cel****Dec 11, 2018

    Hi. If I placed order by tmrw can u arrange delivery on or after 19/12? Tks

    Answer : [Re] Inquiry related delivery from cel****

    Dear customer, please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Please be informed that due to high demand on 12.12., there might be a delay in the delivery. Hope this clarifies. :)

    Question : [Re] Inquiry related delivery from cel****

    Thanks . The reason is because I won't b in SG for the next few days, that's why I am asking for later delivery instead. I'm not rushing u.

    Answer : [Re] Inquiry related delivery from cel****

    Dear customer, please do let us know your order number, we will help to call the Qxpress delivery regards your request. Thanks.

    Question : [Re] Inquiry related delivery from cel****

    Hi, my cart no: 123756632 and 123756538. Thanks for your assistance.

    Answer : [Re] Inquiry related delivery from cel****

    My order nos are 285712001 & 285711774

    Question : [Re] Inquiry related delivery from cel****

    Dear customer, we will take note on your request. We will call Qxpress after they have pcik up the parcel from us. Thanks.

    Answer : [Re] Inquiry related delivery from cel****

    Thanks

    Question : [Re] Inquiry related delivery from cel****

    You are welcome!

+View all Notice, FAQ, Q&A >>
[1MTH SUPPLY] Clear Activ 30s *Clear Acne* Control Oil Balance* Proven Effective Result
[1MTH SUPPLY] Clear Activ 30s *Clear Acne* Control Oil Balance* Proven Effective Result
Item Q&A
  • Question : Inquiry related delivery from tan****May 22, 2019

  • Question : Inquiry for the item from chi****May 17, 2019

  • Question : Inquiry for the item from emi****May 17, 2019

    I'm currently consuming kinohimitsu Beauty collagen & BB Drink on alternate days before bedtime. How can I incorporate clear activ into my routine?

    Answer : [Re] Inquiry for the item from emi****

    Dear customer, you can take one sachet of Clear Activ before breakfast. Thanks.

  • Question : Inquiry related delivery from Lyn****May 15, 2019

  • Question : Inquiry for the item from pri****Apr 16, 2019

+View all Notice, FAQ, Q&A >>
[4MTH SUPPLY] BEST SELLING COLLAGEN *Diamond/ Diamond Nite/ Prowhite/ Collagen Men 32sx2
[4MTH SUPPLY] BEST SELLING COLLAGEN *Diamond/ Diamond Nite/ Prowhite/ Collagen Men 32sx2
Item Q&A
  • Question : Inquiry from Swe****May 20, 2019

  • Question : Inquiry related delivery from sta****May 12, 2019

  • Question : Inquiry for the item from Ail****Apr 24, 2019

    Hi can I take pro white and collagen at the same time?

    Answer : [Re] Inquiry for the item from Ail****

    Dear customer, yes you can take Prowhite and Collagen at the same time. Thank you.

  • Question : Inquiry for the item from jun****Apr 23, 2019

    Hi can take collagen diamond in the Morning and diamond nite before sleep?

    Answer : [Re] Inquiry for the item from jun****

    Dear customer, yes you can as long as you take both at different timings to maximize their effectiveness. Thank you.

  • Question : Inquiry for the item from yul****Apr 23, 2019

    Can children drink?

    Answer : [Re] Inquiry for the item from yul****

    Dear customer, Kinohimitsu collagen drinks are recommended for individuals aged 25 and above. Thank you.

+View all Notice, FAQ, Q&A >>
Kinohimitsu BB Drink 10s+10s *Highly Reviewed * Bird Nest Extract - Oily Skin n Scar Heal
Kinohimitsu BB Drink 10s+10s *Highly Reviewed * Bird Nest Extract - Oily Skin n Scar Heal
Item Q&A
  • Question : Inquiry for the item from chi****May 21, 2019

  • Question : Inquiry for the item from fir****Apr 14, 2019

  • Question : Inquiry for the item from Lyn****Apr 14, 2019

    Hi seller, is that ok to consume this BB drink everyday for few months? Thank you.

    Answer : [Re] Inquiry for the item from Lyn****

    Dear customer, yes it is safe to consume everyday until yoú're satisfied with the outcome. Then, you may switch to 1 bottle every 2 or 3 days for maintenance. Thank you.

    Question : [Re] Inquiry for the item from Lyn****

    Noted with thanks!!

    Answer : [Re] Inquiry for the item from Lyn****

    Dear customer, you're welcome!

  • Question : Inquiry for the item from tok****Apr 11, 2019

    Hi,

    What is the expiry date for the bb drink? Thanks.

    Answer : [Re] Inquiry for the item from tok****

    Dear customer, the current batch of BB Drink is expiring in 03/2021. Thank you.

  • Question : Inquiry for the item from hol****Apr 10, 2019

    Hi I’ve bought BB drink, Collagen diamond and Diamond night. Pls advise how should i consume all these. Can i drink 3 bottles a day on different timing? I don’t want to drink on alternate days. Is it safe to drink everyday? Which collagen is better to drink in the morning and night? Thank you

    Answer : [Re] Inquiry for the item from hol****

    Dear customer, please see below for the recommendation.
    Before breakfast: Collagen Diamond and BB Drink
    Before bedtime: Diamond Nite

    There is no any issue of consuming all three products everyday. Please ensure you consume them at different timings to maximize their effectiveness. Thank you.

+View all Notice, FAQ, Q&A >>
[2mth supply] Eyebright 30sx2 *Highest Lutein in the Mkt!* (Adults n Kids) Dry/Tired Eyes Eyebags
[2mth supply] Eyebright 30sx2 *Highest Lutein in the Mkt!* (Adults n Kids) Dry/Tired Eyes Eyebags
Item Q&A
  • Question : Inquiry for the item from cel****May 15, 2019

    Hi may I know the expiry date for this batch? thanks

    Answer : [Re] Inquiry for the item from cel****

    Dear customer, the expiry date is 07.2021. Thanks.

    Question : [Re] Inquiry for the item from cel****

    Noted with thanks. Will place order

    Answer : [Re] Inquiry for the item from cel****

    Thanks for your interest in our products. =)

    Question : [Re] Inquiry for the item from cel****

    I hv been taking your products for many years. Since I’m also a member, hope to see more discounts over the counter too so as to accumulate my points. Thanks

    Answer : [Re] Inquiry for the item from cel****

    Dear customer, we are sorry that membership points is not applicable for online Qoo10 platform. Thanks.

    Question : [Re] Inquiry for the item from cel****

    Yes I know that’s why I said discounts over the counter. Thanks

    Answer : [Re] Inquiry for the item from cel****

    Dear customer, thanks for your feedback. We will try our best to offer best value promotion at our retail outlets as well=)

  • Question : Inquiry for the item from spe****May 19, 2019

    May i know what is the expiry date for this batch of eyebright?
    Thanks

    Answer : [Re] Inquiry for the item from spe****

    Dear customer, the expiry date is 07/21. Thanks.

  • Question : Inquiry for the item from mtp****Apr 01, 2019

    Hi, can I drink together with the Stem Cell in the morning before breakfast?

    Answer : [Re] Inquiry for the item from mtp****

    Dear customer, yes you can take Eyebright together with Stem Cell before breakfast. Thank you.

  • Question : Inquiry for the item from csj****Mar 30, 2019

  • Question : Inquiry for the item from sta****Mar 28, 2019

    Hi, when is the best time to consume it? With cold water or Luke warm water?

    Answer : [Re] Inquiry for the item from sta****

    Dear customer, you can take it directly without mixing with any water or mix it with cold or room temperature water. Eyebright is best taken before breakfast. Thank you.

+View all Notice, FAQ, Q&A >>
*4 MTHS SUPPLY* Kinohimitsu Collagen Diamond 5300mg 32s+32s *Award Winning* [Beautiful]
*4 MTHS SUPPLY* Kinohimitsu Collagen Diamond 5300mg 32s+32s *Award Winning* [Beautiful]
Item Q&A
    • Question : Inquiry from bhn****May 18, 2019

      Cannot apply the $30 shop coupon. I have purchase more than $250. Why?

      Answer : [Re] Inquiry from bhn****

      Dear customer, the shop coupon is only applicable for item listed with KINOHIMITSU in green wording. Thanks.

      Question : [Re] Inquiry from bhn****

      Ok thks

      Answer : [Re] Inquiry from bhn****

      You are welcome=)

    • Question : Inquiry for the item from teo****May 21, 2019

    • Question : Inquiry for the item from zol****Apr 30, 2019

    • Question : Inquiry for the item from zol****Apr 30, 2019

    +View all Notice, FAQ, Q&A >>
    [1MTH SUPPLY]Detox Enzyme 30s #75 Types of Fruits n Veg
    [1MTH SUPPLY]Detox Enzyme 30s #75 Types of Fruits n Veg
    Item Q&A
    • Question : Inquiry for the item from jq_****May 20, 2019

      Hi seller if I want to plan to take in the morning, must I take before breakfast or after breakfast?

      Answer : [Re] Inquiry for the item from jq_****

      Dear customer, kindly take it 2-4 hours before planning of defecation, you can take it before or after meal. Thanks.

    • Question : Inquiry for the item from jq_****May 15, 2019

      Hi seller, can it help to loss weight and reduce belly bloating? Can take it everyday after lunch?

      Answer : [Re] Inquiry for the item from jq_****

      Dear customer, we would recommend to start weoght loss program with detox product as first step to remove stubborn mucoid plague and deep colon cleansing. For first time user, take 1 sachet a day 2-4 hours before planning of defecation for 6 days consecutively, then for maintenance take 2-3 sachets per week or as per needed. Thanks.

      Question : [Re] Inquiry for the item from jq_****

      Hi seller, it is authentic? 1 sachet to mix with how many ml of water(cold or warm water)?

      Answer : [Re] Inquiry for the item from jq_****

      Hi seller, it is authentic? 1 sachet to mix with how many ml of water(cold or warm water)?

      Question : [Re] Inquiry for the item from jq_****

      Dear customer, this is our official flagship store in Qoo10. One sachet is mixed with 150ml of cool or room temperature water. Thanks.

      Answer : [Re] Inquiry for the item from jq_****

      Hi seller, can drink everyday?

      Question : [Re] Inquiry for the item from jq_****

      Hi seller, can drink everyday?

      Answer : [Re] Inquiry for the item from jq_****

      Dear customer, for first time user, take one serving 2-4 hours before planning of defecation for 6 days consecutively, then for maintenance take 1-3 sachets per week or as per needed. Thanks.

    • Question : Inquiry for the item from Ail****May 17, 2019

    • Question : Inquiry for the item from shu****May 09, 2019

      For xonstipation n bloating, shld tk enzyme or livia?

      Answer : [Re] Inquiry for the item from shu****

      Dear customer, we would recommend you to take Detox enzyme which helps in relieving your constipation and imrpove your digestion. Take one sachet a day 2- 4 hours before planning for defecation for forst 6 days, then for maintenance take it as per needed. Thanks.

    • Question : Inquiry for the item from evo****Apr 23, 2019

    +View all Notice, FAQ, Q&A >>
    💎2MTH SUPPLY COLLAGEN💎 *BEST SELLING COLLAGEN* COLLAGEN DIAMOND / DIAMOND NITE / COLLAGEN MEN 32S
    💎2MTH SUPPLY COLLAGEN💎 *BEST SELLING COLLAGEN* COLLAGEN DIAMOND / DIAMOND NITE / COLLAGEN MEN 32S
    Item Q&A
    • Question : Inquiry for the item from zja****May 20, 2019

      Dear Seller,

      Is the shop coupon $10 OFF $100 applicable for this item?

      At checkout, it mentions it only applies to specific items, where can customers find out which are those items that can use the shop coupon?

      Answer : [Re] Inquiry for the item from zja****

      Dear customer, the shop coupon is only applicable for item listed with KINOHIMITSU in green wording. Thanks.

    • Question : Inquiry related cancel and refund from yap****May 13, 2019

      Hello.

      I have requested for refund as I clicked wrong listing and have already purchased correct item from you again.

      Please be reasonable to process refund for item ordered wrongly. Thank you.

      Answer : [Re] Inquiry related cancel and refund from yap****

      Dear customer, we have receive your cancellation request. Qoo10 will process the refund within 3-5 working days. Hope this clarifies!

    • Question : Inquiry for the item from ste****May 05, 2019

    • Question : Inquiry for the item from Unk****May 06, 2019

      Can I take Maca Men and Collagen Men bottles together in the morning?

      Answer : [Re] Inquiry for the item from Unk****

      Dear customer, we would recommend you to taek one bottle of Collagen Men before breakfast and one bottle of Maca Men before dinner or bedtime. Thanks.

    • Question : Inquiry for the item from ang****May 05, 2019

      Hi Seller,

      Is it $89.90 for 64 bottles?

      Answer : [Re] Inquiry for the item from ang****

      Dear customer, current selling price for 2 months supply( 32 bottles) is $105 and $225 fro 4 montsh supply ( 64 bottlles). Thanks.

    +View all Notice, FAQ, Q&A >>
    Kinohimitsu MacaMen 10s+10s - 100% Natural Boost Energy Muscle Strength Sex Health for Men
    Kinohimitsu MacaMen 10s+10s - 100% Natural Boost Energy Muscle Strength Sex Health for Men
    Item Q&A
    • Question : Inquiry for the item from red****May 19, 2019

      10+10 total how many bottles?

      Answer : [Re] Inquiry for the item from red****

      Dear customer, you will receive 20 bottles for this lisitng. Thanks.

    • Question : Inquiry for the item from joy****Mar 13, 2019

    • Question : Inquiry for the item from joy****Mar 03, 2019

    • Question : Inquiry for the item from li.****Feb 20, 2019

      Hi is this halal certified?

      Answer : [Re] Inquiry for the item from li.****

      Dear customer, Kinohimitsu Maca Men is halal certified. Thank you.

    • Question : Inquiry from mic****Feb 12, 2019

    +View all Notice, FAQ, Q&A >>
    Kinohimitsu Beauty Collagen Drink/ BB Drink/ Bust Up/Plum/UVBright- MixnMatch 10sx2
    Kinohimitsu Beauty Collagen Drink/ BB Drink/ Bust Up/Plum/UVBright- MixnMatch 10sx2
    Item Q&A
    • Question : Inquiry for the item from Ver****May 18, 2019

      Hi,
      1. What’s the difference between beauty and bb?
      2. When is the best time to drink?
      3. Do I need to drink both at the same time to get better effect? Or I can drink one type at a time?
      4. If I finish my beauty, can I continue with bb without any effects changed?

      Answer : [Re] Inquiry for the item from Ver****

      Dear cusomter,
      1. Beauty Drink contains 2,500 mg of marine collagen, suitabel for dry to normal skin. BB Drink contains acerola cheery, 1,000 mg marine collagen and bird`s nest powder suitable for oily and acne prone skin.
      2. Direction of intake for both is same, on empty stomach before breakfast or bedtime.
      3. Depends on your skin condition, if you have acne prone skin and oily skin, you can take both, one in the morning and one in night. For achieving a youthful skin, you can take Beauty drink which is suitable for early twenties to mid twenties.
      4. You can take both on alternate basis as per your preference.

      Thanks.

    • Question : Inquiry for the item from lee****May 08, 2019

      Hi

      When is the expiry date of the beauty collagen drink?

      Thank you

      Answer : [Re] Inquiry for the item from lee****

      Dear customer, the expiry date is 07/21. Thanks.

    • Question : Inquiry for the item from wei****Apr 29, 2019

    • Question : Inquiry for the item from reb****Apr 26, 2019

    • Question : Inquiry for the item from shi****Apr 17, 2019

    +View all Notice, FAQ, Q&A >>
    Kinohimitsu Be Liva 30s x 2 [TWIN PACK] *No Hangover* Protects Liver Supplement* Turmeric Extract
    Kinohimitsu Be Liva 30s x 2 [TWIN PACK] *No Hangover* Protects Liver Supplement* Turmeric Extract
    Item Q&A
    • Question : Inquiry for the item from Lil****May 15, 2019

      Hi, just want to clarify... product expiry Jan 2019?
      Now is May'19.


      Thanks

      Answer : [Re] Inquiry for the item from Lil****

      Dear customer, we apologize for the wrong info, our team will update the product info as