Dream-zone
Dream-zone
POWER 80% 24,116 Fellows Join Fellow
All Items(916)
$30.00

Q&A board

Available
Available Mon~Fri ,9 am~6 pm(KR time)
Off on Sun/PH
Q & A Lists
Item Question & Answer
Lowest Price !!★2017 New Model APPLE iPad with WiFi 5th 128GB 9.7 inches
Lowest Price !!★2017 New Model APPLE iPad with WiFi 5th 128GB 9.7 inches
Item Q&A
  • Question : Inquiry related delivery from Pra****Nov 19, 2017

  • Question : Inquiry related delivery from Pra****Nov 17, 2017

  • Question : Inquiry related delivery from Pra****Nov 17, 2017

  • Question : Shipping dateNov 15, 2017

  • Question : About item delivery dateNov 14, 2017

+View all Notice, FAQ, Q&A >>
[★Lowest Price★] NEW Spectra S1+ Electric Chargeable Double Breast Pump Baby / Breast Pum
[★Lowest Price★] NEW Spectra S1+ Electric Chargeable Double Breast Pump Baby / Breast Pum
Item Q&A
  • Question : Inquiry related delivery from cin****Nov 18, 2017

  • Question : Inquiry for the item from lov****Nov 18, 2017

    Item recieved only one side pump not as claim of double side pump

    Answer : [Re] Inquiry for the item from lov****

    Could u please run a check on my order 235656879 please

  • Question : Inquiry for the item from chu****Nov 10, 2017

  • Question : 114388458 not receivedNov 17, 2017

  • Question : Inquiry for the item from hui****Oct 23, 2017

+View all Notice, FAQ, Q&A >>
[No GST] $399+Free Shipping 2017 New Model APPLE iPad with WiFi 5th 32GB 9.7 inches  iOS 10
[No GST] $399+Free Shipping 2017 New Model APPLE iPad with WiFi 5th 32GB 9.7 inches iOS 10
Item Q&A
  • Question : Warranty and OriginalNov 10, 2017

  • Question : Inquiry for the item from mht****Nov 18, 2017

  • Question : Inquiry for the item from yee****Nov 11, 2017

  • Question : Inquiry for the item from emo****Nov 17, 2017

  • Question : Inquiry related delivery from kan****Nov 17, 2017

+View all Notice, FAQ, Q&A >>
★ASUS★HOTDEAL 980g Ultra-Slim 17.5mm Lightbook Laptop / L200HA Season3 E200(Limited) /2GB 4GB Ram
★ASUS★HOTDEAL 980g Ultra-Slim 17.5mm Lightbook Laptop / L200HA Season3 E200(Limited) /2GB 4GB Ram
Item Q&A
  • Question : Inquiry for the item from len****Nov 18, 2017

  • Question : Does Laptop support virtualization ?Nov 12, 2017

    Hi Seller,

    Does ★ASUS★HOTDEAL 980g Ultra-Slim 17.5mm Lightbook Laptop / L200HA Season3 E200(Limited) /2GB 4GB Ram support virtualization ?

    Thanks & Regards

    Answer : [Re] Does Laptop support virtualization ?

    Hello customer

    It doesn't support vt

    Best regards

  • Question : Inquiry for the item from esi****Oct 25, 2017

    Hi when will u restock 4gb gold color?

    Answer : [Re] Inquiry for the item from esi****

    Hi customer

    i'm sorry we are not looking to sell 4gb GOLD for awhile

  • Question : HDDOct 04, 2017

    how big is the HDD?

    Answer : [Re] HDD

    Hi

    286(W) x 193(D) x 17.5(H) mm

  • Question : NO MS OfficeSep 28, 2017

    HI, so it doesn't come with MS office.

    1/ Is it load with software that we can work, such as word and PPT?
    2/ If it doesn't, can we pay add-on and you load for us? How much will it be for MMS Office?

    Thanks.

    Answer : [Re] NO MS Office

    Hi customer

    I guess the best way is that you buy MS office officially on Microsoft web site

+View all Notice, FAQ, Q&A >>
[SAMSUNG] White Curved LED Monitor C32F391F / / 32inch 178 degree wide viewing angle/ Full HD
[SAMSUNG] White Curved LED Monitor C32F391F / / 32inch 178 degree wide viewing angle/ Full HD
Item Q&A
  • Question : Delivery daysNov 18, 2017

  • Question : GST PAYMENTOct 25, 2017

    Hi. My order no. is 231809859.
    My package is on hold by UPS. They are saying that I need to pay GST even if I show the total amount I paid which is only $359. The price on the invoice which UPS provided with is $434.61. You must have declared the wrong amount. I hope you can settle this issue immediatly with UPS. Thank you.

    Answer : [Re] GST PAYMENT

    Hello customer

    I'm sorry but this is what we have the invoice declaring the price under $400

    Question : [Re] GST PAYMENT

    Thank you for your help. The attached would be big helpful. I will hand in it to UPS. Thanks

    Answer : [Re] GST PAYMENT

    :)

★HOT!!★2017 NEW Model! SHP-DP930 Fingerprint PUSH GOLD / Dp710 EZON SAMSUNG DIGITAL DOORLOCK
★HOT!!★2017 NEW Model! SHP-DP930 Fingerprint PUSH GOLD / Dp710 EZON SAMSUNG DIGITAL DOORLOCK
Item Q&A
  • Question : DP930 StockNov 18, 2017

  • Question : Inquiry for the item from edm****Nov 12, 2017

  • Question : Inquiry for the item from ytt****Nov 12, 2017

    Hi,

    I download the $60 coupon today but it can't be used for this Samsung lock. Why?

    Answer : [Re] Inquiry for the item from ytt****

    Hello customer

    That coupon is for specific item
    You can apply the 30$ Qoo10 coupon

  • Question : What is suitable to metal gate?Nov 11, 2017

    Which lock is suitable for metal gate? How much will the installation be?

    Answer : [Re] What is suitable to metal gate?

    Hello customer

    Thank you for yout visit

    Both are possible on metal gate
    It's $250~$350 depending on your door type

    Best regards

  • Question : Inquiry for the item from wen****Oct 20, 2017

    for model 930 all functions can be use in sg?

    Answer : [Re] Inquiry for the item from wen****

    Hi

    Blutooth function only works in Korea

    Best regards

    Question : [Re] Inquiry for the item from wen****

    ok thanks

    Answer : [Re] Inquiry for the item from wen****

    :)

+View all Notice, FAQ, Q&A >>
★LOWEST PRICE★Crossover 27FAST 144 / 144Hz 2560 X 1440 WQHD / AH-VA Panel/Flicker Free/ Free Sync
★LOWEST PRICE★Crossover 27FAST 144 / 144Hz 2560 X 1440 WQHD / AH-VA Panel/Flicker Free/ Free Sync
Item Q&A
  • Question : 9 (90%) Share Report Review Cross Over★LOWEST PRICE★Crossover 27FAST 144 / 144Hz 2560 X 1440 WQHD / AH-VA Panel/Flicker Free/ Free SyncNov 18, 2017

  • Question : $36 CouponNov 16, 2017

  • Question : Order no 112006493Aug 16, 2017

  • Question : Import GSTOct 28, 2017

  • Question : Inquiry for the item from yos****Sep 29, 2017

+View all Notice, FAQ, Q&A >>
[FOURING] Handy Cyclone Wireless Vacuum Cleaner NZ835 - Car and Home 2 in 1 / Neo Only Car /
[FOURING] Handy Cyclone Wireless Vacuum Cleaner NZ835 - Car and Home 2 in 1 / Neo Only Car /
Item Q&A
  • Question : Inquiry related delivery from blu****Nov 15, 2017

    Hi seller, I have placed my order on 11.11.17 may I know when will my item be shipped out?

    Answer : [Re] Inquiry related delivery from blu****

    Hi customer

    It will be shipped out today

    Best regards

    Question : [Re] Inquiry related delivery from blu****

    Noted and thank you for your reply. Look forward to receive the item.

  • Question : extension pipeNov 14, 2017

  • Question : Inquiry for the item from ky_****Oct 30, 2017

    What's the difference between the 2 models ?

    Answer : [Re] Inquiry for the item from ky_****

    Hi

    Neo is more slim designed but NZ835 in a little more powerful

    Best regards

CHEMION 2 Smart Bluetooth LED Sunglasses Club Party Sports Glasses
CHEMION 2 Smart Bluetooth LED Sunglasses Club Party Sports Glasses
Item Q&A
  • Question : Order 235502723Nov 13, 2017

    Can i check if my order is confirmed in your system? (Order No. 235502723)

    Answer : [Re] Order 235502723

    Hello customer

    Yes, we already asked a supplier for it

    Best regards

    Question : [Re] Order 235502723

    When will be the estimated shipping date? I hope to receive it by next Thursday

◆Free Shipping◆ Gateman RC - 100 Remote control for Gateman All model Door lock (Z10-IH etc.)
◆Free Shipping◆ Gateman RC - 100 Remote control for Gateman All model Door lock (Z10-IH etc.)
Item Q&A
  • Question : Inquiry for the item from wen****Nov 18, 2017

  • Question : Inquiry for the item from sea****Nov 09, 2017

  • Question : Inquiry for the item from sea****Nov 04, 2017

  • Question : Inquiry for the item from wen****Nov 11, 2017

    Hi does it work with wf20?

    Answer : [Re] Inquiry for the item from wen****

    Hi customer

    Yes It does

    Best regards

  • Question : Yale Gateman YDR 4109Nov 09, 2017

    Hi,
    Will this work for Yale YDR 4109?
    Thank you.

    Answer : [Re] Yale Gateman YDR 4109

    Hi customer

    Thank you for your inquiry
    I'm sorry It doesn't work with yours

    Best regards

+View all Notice, FAQ, Q&A >>
SAMSUNG Ezon SHS-2920 SHS2920 Smart Key Less Digital Door Lock TAG KEYS / Samsung digital lock
SAMSUNG Ezon SHS-2920 SHS2920 Smart Key Less Digital Door Lock TAG KEYS / Samsung digital lock
Item Q&A
  • Question : Do u have stock ?Nov 01, 2017

    Pls advise u have stock SAMSUNG Ezon SHS-2920 SHS2920 Smart Key Less Digital Door Lock TAG KEYS / Samsung digital lock?

    Answer : [Re] Do u have stock ?

    Hi customer

    Yes but we need to ask for it to our supplier and It takes a few days to come here where we are

    Question : [Re] Do u have stock ?

    Sorry, I don't understand your reply above, Pls advise what do u mean? Is it no stock now for the model I order? if yes then pls advise ASAP when will u get your stock and prepare to deliver out my order to me?

    Answer : [Re] Do u have stock ?

    Hello........... are u there?

    Question : [Re] Do u have stock ?

    Hi

    1) Tag keys can be shared

    2) DP-820 will be shipped out today but SHS-2920 will be shipped out tomorrow or next Mon

    Best regards

    Answer : [Re] Do u have stock ?

    Noted, tks for the calling just now and sorry just now as i busy with client.

    Actually u can ship out both item don't need to ship separately. I prefer to ship both item together. hope to hear from u soon. U understand this part?

    Pls advise. tks

    Question : [Re] Do u have stock ?

    I only need it on 22 Nov for my installation at my door, so not really rush, can ship both item together... tks

    Answer : [Re] Do u have stock ?

    Shipping together? then there'll be GST

    Question : [Re] Do u have stock ?

    oic. then no, pls ship separately, i do not want to paid extra

    Answer : [Re] Do u have stock ?

    Got it :)

    Question : [Re] Do u have stock ?

    Tks for the fast response reply.

    Answer : [Re] Do u have stock ?

    May I check, how long it take to reach Singapore ? I need it on 22 Nov 17, do u think will it able to reach me by 20 Nov 17? pls advise.... tks

    Question : [Re] Do u have stock ?

    You can get it this Sat or next Mon

    Answer : [Re] Do u have stock ?

    great. tks

    Question : [Re] Do u have stock ?

    :)

    Answer : [Re] Do u have stock ?

    Can u send me the english manual 1st as i will be rec my item soon...

    Question : [Re] Do u have stock ?

    Seller, I rec my digital lock already, can forward me english manual?

    Answer : [Re] Do u have stock ?

    Dear customer

    Thank you for your order
    Unfortunately It doesn't have the English manual

    Best regards

    Question : [Re] Do u have stock ?

    Then How do i know how to change the password? Pls advise

    Answer : [Re] Do u have stock ?

    Hi

    Here It is :)

    Question : [Re] Do u have stock ?

    Hi , I manual for 1st page is double image, can u able to find a better image for the manual and forward me again?

    Answer : [Re] Do u have stock ?

    Hi , your attached of the manual for 1st page is double image, can u able to find a better image for the manual and forward me again?

    Question : [Re] Do u have stock ?

    Hi customer

    I'm really sorry this manual is the best one I founded :(

    Answer : [Re] Do u have stock ?

    oic. noted. tks

    Question : [Re] Do u have stock ?

    Thank you

  • Question : Inquiry for the item from phy****Nov 15, 2017

    Hi can this be installed on the metal gate? If i buy the door lock for the main door as well, can it be paid once for installation fee and how much is it?

    Answer : [Re] Inquiry for the item from phy****

    Hi customer

    More visible pics please for your gate

    Best regards

  • Question : Inquiry for the item from lou****Nov 11, 2017

    Hi. What is the battery lifespan?

    Answer : [Re] Inquiry for the item from lou****

    Hi customer

    It can be used with 'AA' batteries so It depends on how many times you open and close the door,,

    Best regards

  • Question : Inquiry for the item from Jas****Nov 05, 2017

    Hi, can i check if SHS 2920 can be opened with key cards? if yes, do you sell them? How do i add the option for sticky tags? Also, can i confirm that if i choose the installation service, i will get 2 additional key tags from the installer?

    Answer : [Re] Inquiry for the item from Jas****

    Hello customer

    Yes 2 of tag keys will be snet out
    and you can check the option for additional keys

    You can also ask for 2 tag keys to installers

    Best regards

  • Question : Can install on the grille gate?Mar 15, 2017

    Hi IN-charge,

    Can we install on the grille gate, instead of the door?
    Next, as mentioned in your promotion, if we engage your lock installer to install the item, u will give 2 tag keys.
    Does that mean i dont need to input i need 2 tag key while selecting the option also?
    N it will be given to us?

    Regards,
    Roger

    Answer : [Re] Can install on the grille gate?

    Dear customer,

    Do you mean on metal door?

    Kindly noted that this doorlock supposed to installed on entrance door

    Thanks

    Dream zone

+View all Notice, FAQ, Q&A >>
NEW!! [Samsung] Gear IconX Wireless Fitness Headphones  ★BRAND NEW★ Cord-free earbuds In-ear !!
NEW!! [Samsung] Gear IconX Wireless Fitness Headphones ★BRAND NEW★ Cord-free earbuds In-ear !!
Item Q&A
  • Question : New & AuthenticNov 17, 2017

    Is the product sealed brand new & authentic?

    Answer : [Re] New & Authentic

    Hi customer

    Yes It's a brand new one sealed

    Best regards

C-UK QW213A DIY Collagen  Fruit Vegetable Facial Skin Care Beauty/Gel Mask maker/Fruit DIY Mask
C-UK QW213A DIY Collagen Fruit Vegetable Facial Skin Care Beauty/Gel Mask maker/Fruit DIY Mask
Item Q&A
  • Question : Snail pillNov 15, 2017

    Hi, if I just want to buy only the pill , how much is the shipping and one box is how many pill

    Answer : [Re] Snail pill

    Hello customer

    What it "Snail pill" ?
    Could you be more specific?

    Best regards

    Question : [Re] Snail pill

    This is the one

Sony Alpha Mirrorless A5000 with 16-50mm Lens Digital Camera /3 COLOR
Sony Alpha Mirrorless A5000 with 16-50mm Lens Digital Camera /3 COLOR
Item Q&A
  • Question : Inquiry from sap****Nov 16, 2017

  • Question : Inquiry for the item from sap****Nov 06, 2017

    Hi seller, I have received the item & also wrote an inquiry to you earlier. I ordered & paid more for a black camera. However, I am receiving a white camera instead. I am expecting a camera which I have paid extra for.
    Do refer to the photo or my order 232930409.

    Answer : [Re] Inquiry for the item from sap****

    Dear customer

    I'm really sorry for your inconvenience
    We'll arrange for a return If you want

    Are you willing to keep using the camera with $35 compensation? ($29+$6)
    Let me know your descion.


    Best regards

    Question : [Re] Inquiry for the item from sap****

    Hi, I would prefer to go with my original order of black camera. But before the decision, I would like to know who will bear the shipping cost & when will be the estimated duration for my side to receive the correct order?
    Thanks.

    Answer : [Re] Inquiry for the item from sap****

    Hi

    Qoo10 will arrange for returning process

    Regards

  • Question : PriceNov 03, 2017

  • Question : Inquiry for the item from d3s****Nov 03, 2017

    Hi, will the white colour be back in stock soon?

    Answer : [Re] Inquiry for the item from d3s****

    Hi

    I'm sorry we can't sell it for a while

    Best regards

  • Question : Inquiry for the item from luf****Nov 02, 2017

    Are there still any GST issue if I buy this now 2nd Nov

    Answer : [Re] Inquiry for the item from luf****

    Are there still any GST issue if I buy this now 2nd Nov.

    Seems like someone is cheating customers of GST money. It illegal to falsify GST. Either Qoo10 or Qexpress or seller is doing this. Could be charged and jailed.

    The rules are simple. $400 nett incl shipping should not incur any GST unless seller invoice declared more than $400

    Question : [Re] Inquiry for the item from luf****

    Hi customer

    You won't struggle with GST issue

    Declaring value buyers pay is from Qoo10,
    No one can cheat them in my opinion

    Best regards

+View all Notice, FAQ, Q&A >>
Seagate Backup Plus S Hub 2TB / 1TB External Desktop Hard Drive Storage
Seagate Backup Plus S Hub 2TB / 1TB External Desktop Hard Drive Storage
Item Q&A
NutriBullet Pro NB900 NB600 / USA No.1 Mixer / Hi-Speed / Smoothie / 600W 900Wnutri bullet juicer
NutriBullet Pro NB900 NB600 / USA No.1 Mixer / Hi-Speed / Smoothie / 600W 900Wnutri bullet juicer
Item Q&A
  • Question : Voltage TypeNov 16, 2017

    Is it 220-240V or 110V ?

    Answer : [Re] Voltage Type

    Hi customer

    It is 220-240V

    Best regards

  • Question : Electric wattageNov 16, 2017

    Using 220W or 110W current?

    Answer : [Re] Electric wattage

    Hi customer

    It's used on 220-240w

    Best regards

  • Question : Inquiry for the item from jju****Jul 10, 2017

    Why why can't I use the $50 copoun for buying 2 nutribullet?

    Answer : [Re] Inquiry for the item from jju****

    Dear valued customer ,

    Greeting from Dream zone

    Kindly advised that this item can be applied SGD 30 Qoo10 coupon and SGD 30 Shop coupon only

    Please download correct coupon and try again

    Thank you

    Dream zone

  • Question : AuthenticityMar 21, 2017

    Hi seller, can confirm if this Nutribullet is indeed authentic? I have heard of warning to look out for inauthentic ones

    Answer : [Re] Authenticity

    Dear customer,

    Kindly noted that this item is 100% authentic

    Thank you

    Dream zone

  • Question : NB900 queriesMar 09, 2017

    In the NB900 series, can you please tell me how many parts does it have? Also are the manual and recipe book in English? Thanks

    Answer : [Re] NB900 queries

    Dear valued customer

    greeting from Dream zone

    Please kindly refer the attachment

    These are included package

    Thank you

    Dream zone

Lowest Price !!★2017 New Model APPLE iPad with WiFi 5th 128GB 9.7 inch
Lowest Price !!★2017 New Model APPLE iPad with WiFi 5th 128GB 9.7 inch
Item Q&A
  • Question : 关于运送liu****会员的咨询。Nov 15, 2017

    Hi seller, when can send out the parcel?

    Answer : [Re] 关于运送liu****会员的咨询。

    Hello customer

    We'll send it in order list starting tomorrow
    Please wait a little more

    Best regards

    Question : [Re] 关于运送liu****会员的咨询。

    23 I will go to overseas, so please fast send the parcel for me ,thanks!

    Answer : [Re] 关于运送liu****会员的咨询。

    Hi

    Yes thank you

  • Question : Inquiry related delivery from seo****Nov 14, 2017

    Hihi,
    I've placed an order on 11 Nov 2017. Can I know the estimated delivery date?

    Cheers

    Answer : [Re] Inquiry related delivery from seo****

    Hello customer

    We'll send in order list starting tomorrow
    Please wait a little more

    Best regards

  • Question : Inquiry for the item from vir****Nov 12, 2017

    Hi, may i know is e warranty international? How long is e warranty. If spoilt can i go to sg apple store?

    Answer : [Re] Inquiry for the item from vir****

    Dear customer

    Thank you for your visit us
    We provide 1 year Korean warranty

    Best regards

  • Question : Apple IPADNov 12, 2017

    Hi, Is this price final? Will I have to pay GST?

    Also, is this a new or refurbished set?

    Answer : [Re] Apple IPAD

    Hello customer

    The final price is $489 after coupons and yes there'll be GST 7% of it

    It is a brand new one
    Best regards

FREESTYLE OPTIUM  LITE Blood Glucose Test Strips/test strips - BLOOD GLUCOSE TEST /50/100/150/200
FREESTYLE OPTIUM LITE Blood Glucose Test Strips/test strips - BLOOD GLUCOSE TEST /50/100/150/200
Item Q&A
  • Question : Inquiry for the item from pys****Nov 16, 2017

  • Question : Inquiry for the item from soh****Nov 07, 2017

    Hi seller can u plz infrom me what is the expiry date of these strips?

    Answer : [Re] Inquiry for the item from soh****

    Hello customer

    May I know your order number?

  • Question : Inquiry for the item from dav****Oct 10, 2017

    Hello Seller, would you care to advice when is your product EXPIRY DATE?

    Answer : [Re] Inquiry for the item from dav****

    Hello customer

    I'm sorry we can't check the EXPIRY DATE before we get it

  • Question : Inquiry for the item from Abs****Sep 15, 2017

    Hi Seller, what is the expiry date of the product? Thanks!

    Answer : [Re] Inquiry for the item from Abs****

    It usually takes 2~3 business days to ship it out :)

    Question : [Re] Inquiry for the item from Abs****

    What i meant is expiry date of the product not how long it takes to deliver.

    Answer : [Re] Inquiry for the item from Abs****

    2~3 handling days for preparing items + 3 ~ 6 business days for shipping :)

    Question : [Re] Inquiry for the item from Abs****

    You don't understand what i said. Nevermind.

    Answer : [Re] Inquiry for the item from Abs****

    I'm sorry

    We provide 1 year warranty :)

YAMAKASI Prism M280PU PRO UHD 4K 3840X2160 AMD FreeSync 28 Gaming Monitor
YAMAKASI Prism M280PU PRO UHD 4K 3840X2160 AMD FreeSync 28 Gaming Monitor
Item Q&A
  • Question : regarding 144hzNov 15, 2017

    hi seller,

    can i make 144hz @ 1920x1080 with this monitor?

    Answer : [Re] regarding 144hz

    Hi customer

    Yes It's possible :)

  • Question : resolutionSep 22, 2017

    So, can this monitor support 4K @144Hz?
    do we need special tools to do overclocking

    Answer : [Re] resolution

    no, only good quality computer and parts :)

  • Question : Is this 144hz?Sep 17, 2017

    Is this 60 hz or 144 hz? I'm confused.

    Answer : [Re] Is this 144hz?

    Hi

    It's 60hz but can be possible 144hz over boost clocking
    You may need a good quality grahpic card

    Best regards

  • Question : WHEN CAN I RECEIVE THE STOCK?Aug 18, 2017

    I brought this monitor on 27 july 2017 and up to the present date , 18th Aug 2017, I still did not
    received my monitor.
    please advise when can I receive the stock??
    thank you.

    Answer : [Re] WHEN CAN I RECEIVE THE STOCK?

    Hi sir!

    Greeting from us
    Thank you for shopping from our store
    I'm really sorry for this delay
    As It's summer holiday period here in Korea the manufacturer's supply's been delayed,
    We can send it to you next week, so please wait a little more :)

THE LOWEST!! [Samsung]★NEW★Smart Watch 2018 Gear Fit2 Pro★ SM-R365 Black/Red Large/Small
THE LOWEST!! [Samsung]★NEW★Smart Watch 2018 Gear Fit2 Pro★ SM-R365 Black/Red Large/Small
Item Q&A
  • Question : Delivery?Nov 15, 2017

    Hi,

    I ordered this item more than a week ago and status only shipping requested. When can I expect delivery of the order?????

    Answer : [Re] Delivery?

    Hello customer

    Thank you for your order
    It will be shipped out tomorrow

    Best regards

  • Question : Inquiry for the item from sch****Nov 15, 2017

    Unable to use the coupons you provided. Why?

    Answer : [Re] Inquiry for the item from sch****

    Hi customer

    Those coupons are for specific items
    but you can buy it at the lowest price now

    Best regards

  • Question : Inquiry for the item from sch****Nov 12, 2017

    Compatible with iphone ?

    Answer : [Re] Inquiry for the item from sch****

    Hello customer

    Yes It is :)

    Question : [Re] Inquiry for the item from sch****

    What the model of the watch which works with iphone? r360 or r365?

    Answer : [Re] Inquiry for the item from sch****

    "SM-R365"

  • Question : When ship outNov 09, 2017

    Hi,

    May I know when will the watch be shipped out and estimated receive date?

    Thanks.

    Answer : [Re] When ship out

    Dear customer

    Thank you for your order
    It will be shipped out next week

    Best regards

    Question : [Re] When ship out

    Ok thanks

    Answer : [Re] When ship out

    :)

  • Question : Inquiry for the item from blu****Nov 11, 2017

    Any warranty ?

    Answer : [Re] Inquiry for the item from blu****

    Hello customer

    We provide 1 year Korean warranty

    Best regards

+View all Notice, FAQ, Q&A >>
Micro SD Memory Card 128GB series / Samsung Sandisk GoldFlash Transcend Class10 for Smart Phones
Micro SD Memory Card 128GB series / Samsung Sandisk GoldFlash Transcend Class10 for Smart Phones
Item Q&A
  • Question : Regarding my Order#230987226 & 230987227Oct 13, 2017

    Thanks for letting me know.
    Is it possible to work something out e.g. use cheaper/economy shipping method?
    If not, can please cancel my order and refund my payment amount S$172.60 - as in attached screenshot.

    Answer : [Re] Regarding my Order#230987226 & 230987227

    Hello customer

    It's supposed to be shipped out via Qexpress
    Do you want me to cancel your order?

    Question : [Re] Regarding my Order#230987226 & 230987227

    Hi, kindly refund my Orders #230987226 and #230987227. Refund amount should be S$172.60, see attached screenshot - many thanks

    Answer : [Re] Regarding my Order#230987226 & 230987227

    Hello customer

    Can you please cancel 2 orders on your side?
    It's a faster way to get it done

    Best regards

    Question : [Re] Regarding my Order#230987226 & 230987227

    Hi, noticed you cancelled my Order#230987227 with refund amount S$74.50.
    There are actually TWO Orders #230987226 & 230987227 and Total amount to be refunded should be S$172.60 including the S$11 shipping charge. Please refer to attached screenshot and advise - thanks

    Answer : [Re] Regarding my Order#230987226 & 230987227

    Hello customer

    Can you please ask Qoo10?
    The refund is made from them not us

    Best regards

  • Question : Inquiry for the item from bel****May 27, 2017

    Can use for Samsung s8?

    Answer : [Re] Inquiry for the item from bel****

    Dear customer,

    Greeting from Dream zone

    Kindly advised that this item can be used on Samsung S8

    Thank you

    Dream zone

★The Lowest!!!★SAMSUNG GALAXY GEAR S3 CLASSIC SM-R770 / Frontier SM-R760/SmartWatch
★The Lowest!!!★SAMSUNG GALAXY GEAR S3 CLASSIC SM-R770 / Frontier SM-R760/SmartWatch
Item Q&A
  • Question : sensor not workingNov 15, 2017

    Hi
    My gear S3 watch faces fuction no working.how to do the repair?

    Answer : [Re] sensor not working

    Hello customer

    Can I know your order number?

    Question : [Re] sensor not working

    229693181

    Answer : [Re] sensor not working

    This is the address to return.

    Hyunho Im
    ZIOTAC
    4F, Busanjin Post Office
    579 Gaya-daero,
    Busanjin-gu, Busan
    South Korea
    (Post code: 47271)
    (Tel: 82-51-905-6601)

    The company name is “ZIOTAC”
    When you fill out the invoice, please write "Return for repair" to avoid any delay or hassle.
    And please provide us tracking number once you send it.

    Also please include small message where write your;
    1. Qoo10 order number
    2. Purchase date
    3. Reason for returning

    As you should know round shipping charge is on buyer's side according to warranty policy.
    Please feel free to ask us any further questions if you have.

    Thank you

    Dream zone

  • Question : FaultyNov 01, 2017

    Hi

    I bgt the watch and it doesnt work now. Brought it to Samsung and they say motherboard is faulty. As watch is still under warranty, how do I get this repair?

    Answer : [Re] Faulty

    Hello customer

    Can I know your order number?

    Question : [Re] Faulty

    Hi

    Order no is 203079144

    Answer : [Re] Faulty

    Hi any update please?

    Question : [Re] Faulty

    Hi any update please?

    Answer : [Re] Faulty

    Hi customer

    This is the address to return.

    Hyunho Im
    ZIOTAC
    4F, Busanjin Post Office
    579 Gaya-daero,
    Busanjin-gu, Busan
    South Korea
    (Post code: 47271)
    (Tel: 82-51-905-6601)

    The company name is “ZIOTAC”
    When you fill out the invoice, please write "Return for repair" to avoid any delay or hassle.
    And please provide us tracking number once you send it.

    Also please include small message where write your;
    1. Qoo10 order number
    2. Purchase date
    3. Reason for returning

    As you should know round shipping charge is on buyer's side according to warranty policy.
    Please feel free to ask us any further questions if you have.

    Thank you

    Dream zone

    Question : [Re] Faulty

    ok will do.....you say fill out the invoice, you mean the postal invoice purpose
    thanks to confirm

    Answer : [Re] Faulty

    :)

  • Question : StocksOct 28, 2017

    Hey, when will be the stock ready for the frontier Bluetooth model?

    Answer : [Re] Stocks

    Hello customer

    I'm sorry that we're not looking to sell SM-R760 for awhile

    Best regards

  • Question : Inquiry for the item from rev****Oct 27, 2017

    How to apply the shop coupon?? Everytime i click on it they say that the condition doesn't meet

    Answer : [Re] Inquiry for the item from rev****

    Hi custonmer

    You can apply $30 coupon for it

  • Question : Inquiry from jer****Oct 20, 2017

+View all Notice, FAQ, Q&A >>
[Lowest Price]SAMSUNG 27inches Curved Monitor C27F390F / Eyes Comfortable Curved Monitor 1920 X 1080
[Lowest Price]SAMSUNG 27inches Curved Monitor C27F390F / Eyes Comfortable Curved Monitor 1920 X 1080
Item Q&A
  • Question : ordered at Nov 04, 2017, still not ship yetNov 15, 2017

    Ordered at Nov 04, 2017, still not ship yet

    Answer : [Re] ordered at Nov 04, 2017, still not ship yet

    Hi customer !

    It will be shipped out tomorrow

    Best regards

  • Question : Hi Seller.Jul 07, 2017

    After 1 month later, i got invoice from Fedex on this matter.
    Very Clearly i paid all amount in order palcement.
    Can you refund or do something for this case?

    Answer : [Re] Hi Seller.

    here is shipping/tax invoice

    Question : [Re] Hi Seller.

    Dear valued customer,

    Greeting from Dream zone

    Fedex asking you to pay GST or service fee after 1 month seems like not normal.

    Please contact Fedex directly and escalate this matter.

    If you have further queries, please do not hesitate to contact us

    Thank you

    Dream zone

    Answer : [Re] Hi Seller.

    Hi Seller
    this is your shipment..and already attached invoice. i paid all amount including shipment in order. pls take care of this by your side.
    Jerry

    Question : [Re] Hi Seller.

    here is order # : 212628817, considering date of arrival, looks this order. and clearly i paid shipping cost(S$49,90) on top of price. Jerry.

    Answer : [Re] Hi Seller.

    Dear valued customer,

    Greeting from Dream zone.

    We regret to inform you that this issue has to escalated by you.

    Also , we do understand that you have paid for the shipping fee.
    Please noted that if the item is entitled to pay for GST then they will charge you before they pass the item to you.

    In your case seems very rare.

    So , Please do ask Fedex why you need to pay for this cost and clarify the matter

    Thank you

    Dream zone

    Question : [Re] Hi Seller.

    because you declared unit price for this monitor more than S$400. in fact, i paid far less than S$400 even after shipping cost. you can see CIF unit price as $417 at 3rd page of invoice. i don't think this is not my fault. Pls refund or deduct invoiced amount for this or pay this to SG government directly. Jerry

    Answer : [Re] Hi Seller.

    The thing is it is impossible to charge you a month later.

    Supposed to charged upon arrival of the item

    so we will clarify this matter first then will assist you

    Question : [Re] Hi Seller.

    Pls let me know once you check up, then. Jerry

    Answer : [Re] Hi Seller.

    Noted with thanks.

    Have a great weekend ahead

    Question : [Re] Hi Seller.

    Hi Seller, already a week passed. anything yet? if you don't do anything right now, I will return this invoice to Fedex and they will get back to you. Cheers, Jerry

    Answer : [Re] Hi Seller.

    Dear valued customer ,

    Greeting from Dream zone.

    Please kindly send us your Paypal account.

    We will proceed refund for that accordingly

    Thank you

    Drema zone

    Question : [Re] Hi Seller.

    ok...

    Answer : [Re] Hi Seller.

    here is paypal merchant account ID : QCHVN2SEUAJ4J. Company name is CDNetworks Singapore Pte Ltd

    Question : [Re] Hi Seller.

    Dear customer ,

    Noted with thanks we will update you once we receive the item

    Dream zone

    Answer : [Re] Hi Seller.

    this is not a dlivery. pls refund tax amount to us ASAP.

    Question : [Re] Hi Seller.

    again, i got tax invoice from FEDEX after 1 month later about your delivered item(monitor), but in placing order, i paid all amount including delivery/tax. you have to refund S$ 38.89 to me as attached invoice. this is why i shared my company's merchant account number in paypal.
    Cheers
    Jerry

    Answer : [Re] Hi Seller.

    Dear valued customer ,

    Greeting from Dream zone

    Kindly informed that we confirm that we will refund SGD38.89.

    Please let us know your Paypal account

    Thank you

    Dream zone

    Question : [Re] Hi Seller.

    paypal ID will be "Jaehun Chung", email is jerry.chung@cdnetworks.com. Pls add transaction charge 4.5% on top of 38.89 in case of using paypal. i have to pay for 4.5% transactional charge to withraw money from paypal to bank.
    Cheers
    Jerry

    Answer : [Re] Hi Seller.

    It's done for it
    Check your account

    Thank you

  • Question : Inquiry for the item from gra****May 14, 2017

  • Question : [About Item] Related InquiriesMar 18, 2017

    Is this 32in or 27in?

    Answer : [Re] [About Item] Related Inquiries

    Dear customer,

    This item is 27 inch

    Thanks

    Dream zone

  • Question : additional question on the warranty,Feb 26, 2017

    is it on site in singapore as well? i dont think i can send it back to korea, thanks

    Answer : [Re] additional question on the warranty,

    Hello,

    We provide 1 year warranty from your product receiving date; you need to send the item back to S.Korea for the warranty service, the round shipping charge will be buyer's responsibility. The damage occurred by user’s misuse or improper installation, cannot be covered by warranty.

    You are always welcome to contact us if you have any further inquiries.
    Thank you.

+View all Notice, FAQ, Q&A >>
[Bestseller] SAMSUNG DP-920/930 PUSH/PULL DIGITAL DOORLOCK EZON Fingerprint PUSH PULL GOLD Door Lock
[Bestseller] SAMSUNG DP-920/930 PUSH/PULL DIGITAL DOORLOCK EZON Fingerprint PUSH PULL GOLD Door Lock
Item Q&A
  • Question : SHP-DP930Nov 15, 2017

    SHP-DP930 - Does this lock comes with bluetooth function ??

    Answer : [Re] SHP-DP930

    Hi customer

    Yes but It only works in Korea

    Best regards

    Question : [Re] SHP-DP930

    you mean the bluetooth function won't work in singapore ??

    Answer : [Re] SHP-DP930

    How about DP-820 or DP-620 ? Does bluetooth work for those models ?

    Question : [Re] SHP-DP930

    they are also impossible :(

  • Question : dream zone couponNov 10, 2017

  • Question : Push buy type and manualNov 09, 2017

    Hi, for the DP930, if i want to get "Push from outside to go in and pull from inside to get out" , should i select the type "DP930-Push" ?

    Also will there be english manual be given?

    Answer : [Re] Push buy type and manual

    Hello customer

    Yes you are right,
    We can give you dp920, as It's the same as 920, it will help you

    Best regards

  • Question : Inquiry for the item from thu****Oct 30, 2017

  • Question : Inquiry for the item from ber****Nov 02, 2017

    What is the minimum distance between the door and gate for this to work? My door is very close to the gate. Is it possible to advice or arrange a site visit from the installer before I place the order?

    Answer : [Re] Inquiry for the item from ber****

    Hello customer

    Please refer to this pic attached :)

+View all Notice, FAQ, Q&A >>
New Zaigle SIMPLE / (New Red Edition) ZG-B373R Infrared Cooker Ray Well Being Roaster-Free DELVIERY!
New Zaigle SIMPLE / (New Red Edition) ZG-B373R Infrared Cooker Ray Well Being Roaster-Free DELVIERY!
Item Q&A
  • Question : NEW ZAIGLE INFRARED COOKER ORDER ON 08 NOVNov 15, 2017

    Hi,

    Pls advise when my item ordered will be shipped to me.

    Answer : [Re] NEW ZAIGLE INFRARED COOKER ORDER ON 08 NOV

    Hi customer

    Thank you for your order
    It will be shipped out this week

    Best regards

LOTTS Merbe Ultrasonic Galvanic I-on Anti Aging/Skin Care Manager/Home esthetics ultrasonic wave
LOTTS Merbe Ultrasonic Galvanic I-on Anti Aging/Skin Care Manager/Home esthetics ultrasonic wave
Item Q&A
  • Question : Inquiry for the item from joy****Nov 11, 2017

    Hi, I'm trying to use your coupon to buy this but your coupon cannot work. Can you help please?

    Answer : [Re] Inquiry for the item from joy****

    Hi customer

    You can apply 2 coupons
    Please refer to a pic

    Best regards

    Question : [Re] Inquiry for the item from joy****

    Hey i tried but i cannot use, said that your shop $60 coupon cannot use for this product, can u check? I really want to buy with coupon :(

    Answer : [Re] Inquiry for the item from joy****

    Hi customer

    I'm reallt sorry that my mistake
    Only coupon was possible :(

    Question : [Re] Inquiry for the item from joy****

    Too late now, promotion is over, it's too expensive for me now :(.

    Answer : [Re] Inquiry for the item from joy****

    Hi I'm sorry :(
    You can apply $20 Qoo10 coupon now

  • Question : Inquiry for the item from ms.****Oct 07, 2017

    Hi there, is there supposed to be a buzzing sound or any vibrations ? I tried to go on high + ion & ultrasonic and tried all 6 functions but does not seem to have any reaction from the device at all, please help. Thank you

    Answer : [Re] Inquiry for the item from ms.****

    hi there - are you back in the office today ?

    Question : [Re] Inquiry for the item from ms.****

    I will be submitting as a refund

    Answer : [Re] Inquiry for the item from ms.****

    Hi

    I'm sorry for late

    1) buzzing sound only works when the battery is out of run

    2) Do you want me to translate how to use 6 functions?

  • Question : Inquiry for the item from jec****Aug 27, 2017

    Does it comes with english instructions and manual?

    Answer : [Re] Inquiry for the item from jec****

    Hi customer !

    Thank you for your shopping from us
    Unfortunately It doesn't have English manual, but you can ask me how to use it for some functions :)

  • Question : Inquiry for the item from joa****Jul 23, 2017

  • Question : Inquiry for the item from van****Jul 15, 2017

    Hi, does this item come in the original sealed packaging with warranty or receipt? Thanks.

    Answer : [Re] Inquiry for the item from van****

    Hello,

    We provide 1 year warranty from your product receiving date; you need to send the item back to S.Korea for the warranty service, the round shipping charge will be buyer's responsibility. The damage occurred by user’s misuse or improper installation, cannot be covered by warranty.

    Also ,please kindly noted that we do not provide receipt

    You are always welcome to contact us if you have any further inquiries.
    Thank you.

Apple iPad Pro 10.5inches 64GB 256GB 512GB  Wi-Fi  iOS 10
Apple iPad Pro 10.5inches 64GB 256GB 512GB Wi-Fi iOS 10
Item Q&A
  • Question : 關於運送Kar****會員的咨詢。Nov 14, 2017

    Hi are you going to reply my message?

    Answer : [Re] 關於運送Kar****會員的咨詢。

    You made mistake on promotion and you ask me to cancel it..but then after 3 days there are no reply? Can I ask why?

    Question : [Re] 關於運送Kar****會員的咨詢。

    Hello customer

    I'm sorry for late
    We are closed during weekends and I was on business trip on Monday.
    Yesterday, I was so busy to deal with lots of my works

    I could suggest a little additional cost to send it to you but I'm sorry the cancellation

    Can you please remove the Comment reviews ?

    Best regards

[TODAY $299][NEW] SAMSUNG GALAXY GEAR S3 Frontier / Gear sports / Smart Watch /Wi-Fi /Gear icon X
[TODAY $299][NEW] SAMSUNG GALAXY GEAR S3 Frontier / Gear sports / Smart Watch /Wi-Fi /Gear icon X
Item Q&A
  • Question : Inquiry related delivery from nav****Nov 14, 2017

    Hello Seller, please let me know when will you ship out order no. 235757557. It's been 4days no update for order. Appreciate your response

    Answer : [Re] Inquiry related delivery from nav****

    Hello customer

    Thank you for your order
    We can ship it out this Fri or next week

    Best regards

  • Question : Inquiry for the item from jra****Nov 12, 2017

    Does the Samsung Gear sport come with Singapore local warranty

    Answer : [Re] Inquiry for the item from jra****

    Hello customer

    We provide 1 year Korean warranty

    Best regards

  • Question : Inquiry for the item from edi****Nov 11, 2017

    Is there any warranty in Singapore Samsung
    Samsung pay can use?

    Answer : [Re] Inquiry for the item from edi****

    Hello customer

    We provide 1 year Korean warranty

    Samsung pay doesn't work in Singapore

    Best regards

  • Question : [About Item] Related InquiriesMar 17, 2017

    Like to purchase this watch from your company.
    But was not offer the today price at $379.
    Should I wait for tomorrow digital fair on this site?

    Answer : [Re] [About Item] Related Inquiries

    Dear customer,

    Greeting from Dream zone

    We regret to inform you that we cannot guarantee when we will do the promo again.

    Please kindly keep looking at our page!

    Thank you :)

    Dream zone

  • Question : [About Item] Related InquiriesFeb 24, 2017

    Look a few days back your price was much lower. Thought of purchasing but now priced have increased substantially. Will buy when price goes back down. Your price is $400 without warranty. The price in Sg is $499 with one year samsung warranty. Please amend your price..

    Answer : [Re] [About Item] Related Inquiries

    Dear customer,

    Now we are doing promotion so the price is lower than SGD 400.

    Please check our promo and this is limited time only

    Thanks

    Dream zone

+View all Notice, FAQ, Q&A >>
ASUS [2017 NEW !!] ★VivoBook Max★  X541UA White / Ultra-Slim just 1.9KG 2.3mm / Window 1
ASUS [2017 NEW !!] ★VivoBook Max★ X541UA White / Ultra-Slim just 1.9KG 2.3mm / Window 1
Item Q&A
  • Question : Inquiry for the item from kat****Nov 14, 2017

    How long is the warranty? How & where to service?

    Answer : [Re] Inquiry for the item from kat****

    Hi customer

    We provide 1 year Korean warranty

    Best regards

  • Question : Inquiry related delivery from lim****Nov 12, 2017

    How much gst do i have to pay additional when i receive this item?

    Answer : [Re] Inquiry related delivery from lim****

    Hello customer

    About 7% GST of your payment will be charged to you

    Best regards

  • Question : Inquiry for the item from cal****Nov 11, 2017

    Hi , Do u have any silver or blue color ? Thanks

    Answer : [Re] Inquiry for the item from cal****

    Hi customer

    Blue color doesn't exist but we added silver
    You can choose one in the option

    Best regards

  • Question : Inquiry for the item from bab****Nov 02, 2017