Q&A board

Q & A Lists
Item Question & Answer
Paul Frank Case/galaxy Note 2 Note 3 case/S3 S4/phone casings/PaulFrank/pouch
Paul Frank Case/galaxy Note 2 Note 3 case/S3 S4/phone casings/PaulFrank/pouch
Item Q&A
  • Question : Inquiry for the item from ang****Feb 16, 2019

  • Question : Note 4 caseDec 06, 2014

    hi, will you be selling note 4 casing?

    Answer : [Re] Note 4 case

    sorry but I don't have about that plan for a while

  • Question : Enquiry abt the model and priceJan 13, 2014

    Hi seller,I would like to know how much is the total if ship to Singapore? I also want know what is the different by choosing the model ? u mean the design ?

    Answer : [Re] Enquiry abt the model and price

    shipping fee will be change depend on the amount of your purchase.

    and item price is defferent per smarphone type.
    please be note this. thank you

[Miracle]★Mildew Gel 1+1/Washer Cleaning 1+1/Power Clean 600ml★99.9% removal/Bathroom/kitchen/KMPC
[Miracle]★Mildew Gel 1+1/Washer Cleaning 1+1/Power Clean 600ml★99.9% removal/Bathroom/kitchen/KMPC
Item Q&A
  • Question : Inquiry from lky****Feb 11, 2019

    Hello, where can I pick up the item I purchased? Please give me the address.


    Thanks.

    Answer : [Re] Inquiry from lky****

    Dear customer,

    You can collect it at I'm Startice @ Big Box level 2 (1 Venture Avenue, Singapore 608521) from 11AM to 10PM daily.
    Thank you very much.

  • Question : Inquiry for the item from kho****Jan 31, 2019

  • Question : Inquiry from chu****Jan 23, 2019

    Store pick up location is where?

    Answer : [Re] Inquiry from chu****

    Dear customer,

    You can collect it at I'm Startice @ Big Box level 2 (1 Venture Avenue, Singapore 608521) from 11AM to 10PM daily.
    Thank you very much.

  • Question : Inquiry for the item from tle****Jan 21, 2019

    Washer cleaner :

    The instructions are pretty unclear to me. Please advise:

    1. Is it necessary to use hot water ? Mine is not with hot water option and if hot water is needed for it to work, what temperature is needed?
    2. What water level to choose?
    3. Which washing cycle to choose?

    Thanks!

    Answer : [Re] Inquiry for the item from tle****

    Dear customer,

    1. The temperature of the water should be at least 40 degree celcius.
    2. The machine should be filled with wateer.
    3. Please choose the normal water cycle.

    Thank you very much.

  • Question : Inquiry related delivery from 242****Jan 14, 2019

    Dear customer,

    We are very sorry for the delay as the product is currently beind returned to us due to some error with the tracking number.
    We will resend in 2-3days.
    Thank you very much for your understanding.


    Jan 09, 2019 (Wednesday) AM 10:33:36
    Hi will you be sending out my items today? Your attention is much appreciated. Thank You
    Jan 15, 2019 (Monday) PM 12:47:16


    Hope Seller can let me know when you'll send out, I regret that I've been asking but you inform me that you'll resend in 2-3 days on 09 Jan 2019. If you need 3 working days to resend due to your error, today should be the 3rd day already. Hope you will keep me updated.
    Thank You
    Jan 14, 2019 (Monday) PM 10:07:54

    Answer : [Re] Inquiry related delivery from 242****

    Dear customer,

    Your parcel has been sent out on 14 Jan but its tracking information is not updated yet.
    It will be available as soon as Qxpress registers your parcel.
    We apologise for the inconvenience caused.
    Thank you very much.

+View all Notice, FAQ, Q&A >>
★Miracle Mildew Gel 1+1+1/Miracle Washer Cleaning 1+1/Miracle Power Clean 600ml★99.9% removal/Bath
★Miracle Mildew Gel 1+1+1/Miracle Washer Cleaning 1+1/Miracle Power Clean 600ml★99.9% removal/Bath
Item Q&A
  • Question : Inquiry for the item from jcr****Feb 08, 2019

    whats the expiry date of the mildew gel?

    Answer : [Re] Inquiry for the item from jcr****

    Dear customer,

    It is 3 years from the manufactured date on the bottle.
    Thank you.

  • Question : Inquiry for the item from jcr****Feb 08, 2019

    i bought one before howvever one is watery. why is it so???

    Answer : [Re] Inquiry for the item from jcr****

    Dear customer,

    Please shake the bottle until it becomes gel-like.
    Thank you.

  • Question : Inquiry for the item from pat****Feb 07, 2019

    If i purchase today, can i collect today at big box?

    Answer : [Re] Inquiry for the item from pat****

    Dear customer,

    As long as the payment is completed under store pickup, you can collect it anytime you want within the operating hours of 11AM to 10PM.
    Thank you.

  • Question : Inquiry related delivery from ngw****Feb 02, 2019

    What is the collection time and closing days at Big Box? Thanks

    Answer : [Re] Inquiry related delivery from ngw****

    bigbox operation hour :10:00~6:00 pm for today
    thuesday wedness day off for chinese new years
    nomally 10:00 am to 10 pm

  • Question : Inquiry for the item from jea****Jan 13, 2019

    For mildew gel, does it work for transparent silicone?

    Answer : [Re] Inquiry for the item from jea****

    Dear customer,

    It works as long as the mold is grown on the surface.
    Thank you very much.

+View all Notice, FAQ, Q&A >>
★[Avantgardero]Magic hair mascara/hair/hair dyeing/loreal/hair care/shampoo/rinse/treatment/b2c_006
★[Avantgardero]Magic hair mascara/hair/hair dyeing/loreal/hair care/shampoo/rinse/treatment/b2c_006
Item Q&A
  • Question : Inquiry for the item from vtk****Jan 31, 2019

    Hi, I've just received the dye with thanks but I can't find the expiration date. Where and when is the expiration date?

    Answer : [Re] Inquiry for the item from vtk****

    expiration date is 21th of June 2020

    Question : [Re] Inquiry for the item from vtk****

    Ok.. Thanks!

    Answer : [Re] Inquiry for the item from vtk****

    welcome~!

  • Question : Expiry dateJul 24, 2018

    Hi, can i know when is the expiry date? Thanks.

    Answer : [Re] Expiry date

    Dear customer,

    This product expires in 1-2 years.
    Thank you very much.

  • Question : Delivery status for order number 218689399Jul 02, 2017

    Hi Seller,

    I placed an order on 14 June; but have yet to receive (today is 2nd July already). Kindly update on the delivery status. Thank you.

    Answer : [Re] Delivery status for order number 218689399

    Dear customer.

    Sorry for the inconvenience.
    We will send out on today.
    Please wait few days more.
    Thanks.

  • Question : [About Item] Related InquiriesDec 11, 2016

    Pls clarify if its a 1+1 deal for this group buy?

    Answer : [Re] [About Item] Related Inquiries

    Dear customer.

    Actually this price not 1+1.
    Thanks.

  • Question : [About Item] Related InquiriesDec 11, 2016

    Pls clarify if its a 1+1 deal for this group buy?

    Answer : [Re] [About Item] Related Inquiries

    Dear customer.

    Actually this price not 1+1.
    Thanks.

+View all Notice, FAQ, Q&A >>
SUNNY HOME Indicating Orange Dry Silica Gel Packets Desiccant Dehumidifiers Moisture Absorber
SUNNY HOME Indicating Orange Dry Silica Gel Packets Desiccant Dehumidifiers Moisture Absorber
Item Q&A
  • Question : Inquiry related return and exchange from 211****Jan 25, 2019

    I just purchased this item from your store but received the silica gel which all turned green colour.
    Can explain?

    Answer : [Re] Inquiry related return and exchange from 211****

    Dear customer,

    We are very sorry for the inconvenience caused.
    Please show us the picture of the item you received to verify.
    Thank you very much for your understanding.

    Question : [Re] Inquiry related return and exchange from 211****

    Dear Sunny Home,

    I had microwaved the dessicant and it turned back to orange color. However, 1 min not enough to turn all back to orange, and another 30secs had melted the plastic slightly.

    In addition, I just realised that I paid a total $12.60 for 1g x 100pcs pack but I only received a 1g x 50pcs. Please send the remaining balance 50pcs in orange.

    Looking forward your quick response.

    Best Regards

    Answer : [Re] Inquiry related return and exchange from 211****

    Attached another pic of the melted plastic.

    Question : [Re] Inquiry related return and exchange from 211****

    Second photo of melted plastic.

    Answer : [Re] Inquiry related return and exchange from 211****

    Dear customer,

    We noted.
    We apologise for the inconvenience caused.

    The melting of plastic can be due to the strength of the microwave.
    Please heat it with normal strength.

    The missing item will be sent out soon.
    Thank you.

    Question : [Re] Inquiry related return and exchange from 211****

    Received remaining 50pcs. However, silica gel had turned green for your guidance. You may want to do a explanatory so that next buyer knows where they are buying and getting.

    Answer : [Re] Inquiry related return and exchange from 211****

    thank you for inform
    noted

Patented Tangram/puzzlia/educational toy/EQIQconcentration UP! /toys / kids /game/Children
Patented Tangram/puzzlia/educational toy/EQIQconcentration UP! /toys / kids /game/Children
Item Q&A
  • Question : Inquiry from 261****Jan 28, 2019

    Hi,

    Thank you, appreciate your help.

    Please inform me when you sent the item, so that there is someone at home to receive it.


    Thanks

    Answer : [Re] Inquiry from 261****

    Dear customer,

    Your parcel is expected to be sent out by tomorrow and it will be delivered after CNY.
    Thank you.

  • Question : Inquiry from 237****Jan 17, 2019

    Hi,

    i am interested in the Patented Tangram, may i know whether can i self collect the item?

    Thanks
    Jasmine

    Answer : [Re] Inquiry from 237****

    Dear customer,

    We are sorry that this item is not available for store pickup.
    Thank you.

★Sink Roll Rack★Multi Rack Made in KOREA/Cutlery storage/Sink Shelf/Height Adjustable Sink Dish Drying Rack Sink Drain Filter /Stocking Type net/ B2C16_2025
★Sink Roll Rack★Multi Rack Made in KOREA/Cutlery storage/Sink Shelf/Height Adjustable Sink Dish Drying Rack Sink Drain Filter /Stocking Type net/ B2C16_2025
Item Q&A
  • Question : Inquiry for the item from tle****Jan 21, 2019

    Is orange double in size of green?

    Answer : [Re] Inquiry for the item from tle****

    Dear customer,

    Green is 3/4 length of orange.
    Thank you.

  • Question : Stock AvailabilitySep 23, 2018

    Please advise whether stock is still available for this item?
    Thanks

    Answer : [Re] Stock Availability

    Dear customer,

    The stock for this item is currently unavailable and will be delivered from Korea when we receive the order.
    Thank you very much,

  • Question : dimensions?Feb 02, 2018

    can i know the dimensions please. thanks.

    Answer : [Re] dimensions?

    Dear customer,

    The dimension of this product is 21x52x1cm.
    Thank you very much.

  • Question : Rack lengthMar 17, 2017

    Hi,
    What's the length for this rack? Is 24 rolls or 18 rolls?

    Answer : [Re] Rack length

    Dear customer.

    Actually this item base 12 rolls and you can make more than 12 rolls.
    Please confirm this noted.

SUNNY HOME Closet moisture absorber 8ea / Dehumidifier Moisture Absorber /Prevents Mold/Bread Type
SUNNY HOME Closet moisture absorber 8ea / Dehumidifier Moisture Absorber /Prevents Mold/Bread Type
Item Q&A
  • Question : Inquiry from 240****Jan 16, 2019

  • Question : EnquiryJun 05, 2018

    Hi,
    Will you restock for the ones that are sold out?

    Answer : [Re] Enquiry

    I am using it for daily living goods - camera

    Question : [Re] Enquiry

    But only the kitchen type is left :(

    Answer : [Re] Enquiry

    Dear customer,

    We are sorry that we are not sure about the restock schedule for this product.
    Thank you for your interest in our product.

  • Question : Inquiry for the item from kik****May 20, 2018

  • Question : Inquiry related delivery from lia****Jan 03, 2018

    Ordered previously in Dec . Never received the item until now. Requested for refund but never hear back from you the seller on how to process. Attached is the shipping information. The item seems to be disposed. Requesting to process the refund immediately. Very disappointed with the entire service process.

    Answer : [Re] Inquiry related delivery from lia****

    payment maybe processed to refund
    Please check again
    after that Let us know
    sorry for the inconvenince
    Thank you

★Toilet seat Cover★Made in Korea/Toilet/Toilet Décor/Toilet Seat Cover potty Toilet Mat Toilet ring/Toilet Seat  Cleaning Pad Cover/gobiz-202
★Toilet seat Cover★Made in Korea/Toilet/Toilet Décor/Toilet Seat Cover potty Toilet Mat Toilet ring/Toilet Seat Cleaning Pad Cover/gobiz-202
Item Q&A
  • Question : Inquiry for the item from sab****Jan 16, 2019

    What is distance between attachment holes (see A). My toilet holes are 14cm apart

    Answer : [Re] Inquiry for the item from sab****

    Dear customer,

    It is 14.5~15cm.
    Thank you very much.

  • Question : Any stock?Oct 17, 2016

    Hi

    Any stock for this toilet seat of medium size (about 17 inch from screw to front)?
    How long will the delivery takes?

    Answer : [Re] Any stock?

    Dear customer.

    Actually normally we need 7~10 days.
    Thanks.

  • Question : Shipping scheduleSep 09, 2015

    Hi..it has been a week since I ordered. Not received yet..any latest shipping details?

    Answer : [Re] Shipping schedule

    I think I can sent out in this friday
    if it won't , I will contact you soon

    very sorry about this

  • Question : enquiry about the size of toilet seatFeb 08, 2015

    Hi, my toilet seat measure 42 cm by length and 34 cm by width.
    May I know which size matches this measurement?

    Answer : [Re] enquiry about the size of toilet seat

    hi! you can use midium size item

    THanks^^

[Korea BEST]★Mr-PUNG★Mr-PUNG Mini/CO2 Cartridge 1Box(10ea)/drain clean/Sink/tub/toilet floor/pipe drain cleaning/cleaner/sink/kitchen/bathroom/korea
[Korea BEST]★Mr-PUNG★Mr-PUNG Mini/CO2 Cartridge 1Box(10ea)/drain clean/Sink/tub/toilet floor/pipe drain cleaning/cleaner/sink/kitchen/bathroom/korea
Item Q&A
  • Question : Inquiry for the item from est****Jan 12, 2019

  • Question : Inquiry for the item from yon****Dec 20, 2017

    Can you sell just the co2 cartridge ?

    Answer : [Re] Inquiry for the item from yon****

    Dear customer,

    We do not have seperate CO2 catridge.
    Thank you.

  • Question : DeliveryOct 19, 2017

    Ca I have the item today? Need urgently.

    Answer : [Re] Delivery

    Dear customer,

    We are very sorry but the delivery can take few days.
    Thank you.

  • Question : Kitchen floor drainJun 04, 2016

    Is the pump suitable for large drain pipe like on the kitchen floor? Must the suction fully cover the drain hole in order to be effective?

    Answer : [Re] Kitchen floor drain

    Dear customer.
    Actually you have to do must suction fully cover the drain hole.
    and I tink about not match for kitchen floor.
    Thanks.

  • Question : CO2 CartridgeFeb 10, 2016

    미스터펑을 변기 막힌데 사용중인데 CO2 Cartridge를 1box만 별도구매를 할수있을까요? 주변에서 친구들 뚫어주다가 다사용을 해서요.

    답변주시면 감사하겠습니다. 새해 복많이 받으세요!

    Answer : [Re] CO2 Cartridge

    안녕하세요 현재 cartridge box 만은 별도로 판매하고 있지 않습니다.
    도움드리지 못해 죄송합니다. 양해부탁드립니다.
    감사합니다. 새해복 많이 받으세요

[U2]★Just colors★Self Interior/furniture DIY decoration/Korea made wallpaper/Home Décor/B2C17_045
[U2]★Just colors★Self Interior/furniture DIY decoration/Korea made wallpaper/Home Décor/B2C17_045
Item Q&A
  • Question : Inquiry for the item from des****Jan 03, 2019

    Hi.. Do I need to use glue for this product? What other tools/equipment do I need to do a good job? Thank uou

    Answer : [Re] Inquiry for the item from des****

    Dear customer,

    You only need water to stick it and it will be easier if you have wide and low bucket to dip the sheet into the water well.
    Thank you very much.

  • Question : Inquiry for the item from t.p****Jan 14, 2018

    Dear Seller,

    Is this a pvc wallpaper?

    Thanks

    Trang

    Answer : [Re] Inquiry for the item from t.p****

    Dear customer,

    This product is made of paper, Prepasted Silk.
    Thank you very much.

★Dadidan Dried persimmon★ Korean Dry Persimmon 150g or 300g or 500g /Food /Dessert /Snack
★Dadidan Dried persimmon★ Korean Dry Persimmon 150g or 300g or 500g /Food /Dessert /Snack
Item Q&A
  • Question : Inquiry for the item from zcw****Jan 03, 2019

    When 500g pack available?? Thanks.

    Answer : [Re] Inquiry for the item from zcw****

    Dear customer,

    500g is currently out of stock.
    Thank you.

  • Question : Any Added Sugar?Nov 09, 2018

    Besides its natural sweetness, is there any added sugar or artificial sweeteners added to the dried persimmons? Thank you.

    Answer : [Re] Any Added Sugar?

    Dear customer,


    Suger or artificial sweetener is not added.
    Thank you.

  • Question : Inquiry related delivery from ivy****Nov 01, 2018

    Hi, i hv chosen the delivery to be on 1 Nov between 4pm and 6pm. However, there is still no sign of delivery. Please reply.

    Answer : [Re] Inquiry related delivery from ivy****

    Dear customer,

    We are very sorry that the item was out of stock as it was not replenished in time by the manufacturer.
    We will proceed to refund.
    We apologise for the inconvenience and disappointment.
    Thank you very much for your understanding.

[SKINPARK]★hair Care★Kelp Moist Treatment/Natural Exfoliating Shampoo/Healthy Scalp/B2C17_023
[SKINPARK]★hair Care★Kelp Moist Treatment/Natural Exfoliating Shampoo/Healthy Scalp/B2C17_023
Item Q&A
  • Question : Inquiry related delivery from jm3****Dec 23, 2018

    When it will be shipped?? It’s scheduled on 20th def. but still not shipped.

    Answer : [Re] Inquiry related delivery from jm3****

    Dear customer,

    We are very sorry that the whole delivery is being delayed due to surging amount of order we received.
    Thank you for your understanding.

    Question : [Re] Inquiry related delivery from jm3****

    I understand it’s delayed. So when it can be shipped?

    Answer : [Re] Inquiry related delivery from jm3****

    Dear customer,

    We are sorry that your order is cancelled due to insufficient stock.
    We apologise for the delay and inconvenience caused.
    Thank you for your understanding.

★Finecaddie UP500(White)★ Golf GPS Rangefinder/ Golf GPS watch/Golf GPS/Handheld GPS/Training equipment/Golf Unit/GPS Rangefinder/Made in KOREA
★Finecaddie UP500(White)★ Golf GPS Rangefinder/ Golf GPS watch/Golf GPS/Handheld GPS/Training equipment/Golf Unit/GPS Rangefinder/Made in KOREA
Item Q&A
  • Question : Inquiry related delivery from BL3****Dec 22, 2018

    Hi can come and pick up? Need it urgently.

    Answer : [Re] Inquiry related delivery from BL3****

    Dear customer,

    We are sorry that this item is not available for pick up.
    Thank you.

  • Question : Inquiry for the item from Eel****Nov 08, 2018

  • Question : GOLF GPSJul 18, 2018

    Can I order the strap?

    Answer : [Re] GOLF GPS

    Dear customer

    We are sorry that we do not sell the strap separately.
    Thank you very much.

  • Question : Wrist BandDec 24, 2016

    Hi, Does it comes with the Wristband?

    "Finecaddie UP500 with Wristband(White)★ Golf GPS Rangefinder/ Golf GPS watch/Golf GPS/Handheld GPS/Training equipment/Golf Unit/GPS Rangefinder/Made in KOREA" is in your description.

    Answer : [Re] Wrist Band

    no wrist band is not included on this page
    please kindly check other page^^

    Thanks

[Aperire]★Korean Aperire SkinCare★Super Origin x Vitality Shine Cream Essence Sleeping Pack/ b1203
[Aperire]★Korean Aperire SkinCare★Super Origin x Vitality Shine Cream Essence Sleeping Pack/ b1203
Item Q&A
  • Question : Inquiry for the item from sha****Dec 21, 2018

    Can the vit c use for 5 years kids Coz my son has some kind of dry skin

    Answer : [Re] Inquiry for the item from sha****

    Dear customer,

    It can be used but we recommend using the items designed for kid.
    Thank you.

★Hair Straight machine★Short Hair/Long hair/dryer/Special Price / hair tool All about CURL and STRAIGHT / hair iron / hair straighteners
★Hair Straight machine★Short Hair/Long hair/dryer/Special Price / hair tool All about CURL and STRAIGHT / hair iron / hair straighteners
Item Q&A
  • Question : Inquiry from Chu****Dec 18, 2018

    Is the straightener still available to purchase

    Answer : [Re] Inquiry from Chu****

    Dear customer,

    This product is currently unavailable.
    Thank you.

  • Question : Update shippingMay 08, 2017

    Kindly update the shipping information. Please advice the status.

    Answer : [Re] Update shipping

    Your request iteam has been confirmed already. But as it was long holiday in Korea, it may takes few more days from today. Please understand and if you need any other quesiotns, do not hesitate to contact us.

  • Question : Hot plateJan 27, 2016

    Hi seller
    Has made a purchase. Want to know the material of the plate on the straightener as I don't understand Korean.
    How can I tell the temperature of the plate ihas reached 210degree C?
    Thanks

    Answer : [Re] Hot plate

    hi! Thanks for your contact.
    in this item there is only on/off function so you need to careful when you use this item.

    pannel is made of steal which is easy to get hot(proper to strighten hair)

    please be noted this Thanks:)

    Question : [Re] Hot plate

    Hi seller
    Thanks for the quick reply. On the straightener plate, is there any coating like ceramic?

    Answer : [Re] Hot plate

    Good morning!
    actually it is coated iron:)
    texure is very smooth but don' like ceramic smooth
    Thanks:)

  • Question : 145538649May 25, 2015

    can you send me the product soon , do not delay.

    Answer : [Re] 145538649

    sure, ok!

    Thanks


  • Question : temperatureFeb 15, 2015

    what is the highest temperature?

    Answer : [Re] temperature

    it is between 100~220 temperature

    THanks

+View all Notice, FAQ, Q&A >>
★Natural fermentation Vinegar★500ml / 4Types / Five Grain / Brown Rice / Citrion / Korean Orange
★Natural fermentation Vinegar★500ml / 4Types / Five Grain / Brown Rice / Citrion / Korean Orange
Item Q&A
  • Question : Inquiry for the item from yuz****Dec 12, 2018

    Does it contains sugar or fructose, sucrose? Is it pure natural?

    Answer : [Re] Inquiry for the item from yuz****

    Dear customer,

    It is pure natural with no additional sugar.
    Thank you.

    Question : [Re] Inquiry for the item from yuz****

    When is the expiry date?

    Answer : [Re] Inquiry for the item from yuz****

    Dear customer,

    It expires in about 1 to 1 and a half years.
    Thank you.

Rice chip Purple sweet Potato and Sweet Pumpkin / MIDM / healthy / snack / baby / Korea / grain
Rice chip Purple sweet Potato and Sweet Pumpkin / MIDM / healthy / snack / baby / Korea / grain
Item Q&A
  • Question : Inquiry for the item from ccn****Dec 09, 2018

    Hi seller, is this the price for 1 box? How many packs for 1 box and how many grams per pack? Thks.

    Answer : [Re] Inquiry for the item from ccn****

    Dear customer,

    It is for 1 box and there are 3 packs.
    Each pack contains 15g.
    Thank you.

Rice chip Blueberry / MIDM / healthy / snack / baby / Korea / grain / children /  kids
Rice chip Blueberry / MIDM / healthy / snack / baby / Korea / grain / children / kids
Item Q&A
[NEOMED]★NEO BACK SMILE★BACK/SUPPORT/BRACE/MESH/KOREA/B1238
[NEOMED]★NEO BACK SMILE★BACK/SUPPORT/BRACE/MESH/KOREA/B1238
Item Q&A
  • Question : Inquiry for the item from dap****Dec 02, 2018

    How do I order the smile 8? All your options don’t seem to hve it

    Answer : [Re] Inquiry for the item from dap****

    Dear customer,

    We do not see your order.
    Please tell us your order number if you have one.
    Thank you.

[KORUS] BEAUTIO EGF + HGH /REVITAL/SKIN/CARE/ANTI-WRINKLE/MOISTURISE/MASK.B1273
[KORUS] BEAUTIO EGF + HGH /REVITAL/SKIN/CARE/ANTI-WRINKLE/MOISTURISE/MASK.B1273
Item Q&A
  • Question : Inquiry for the item from ram****Nov 20, 2018

[FINEDIGITAL]◆Finecaddie M300 Wristband◆Golf/GPS/Green street Information/Green rotation/B2C17_011
[FINEDIGITAL]◆Finecaddie M300 Wristband◆Golf/GPS/Green street Information/Green rotation/B2C17_011
Item Q&A
[Buy 1 Get 1 FREE]★1+1★ PATCH FETCH  Hair Color Treatment Ampoule for hair [10 color] Hair Dye
[Buy 1 Get 1 FREE]★1+1★ PATCH FETCH Hair Color Treatment Ampoule for hair [10 color] Hair Dye
Item Q&A
  • Question : Inquiry for the item from 237****Nov 14, 2018

  • Question : Inquiry from lam****Nov 09, 2018

  • Question : Inquiry for the item from Ahb****Nov 09, 2018

    Can i order and collect on Sundays? What's the time frame for self collection? Thanks

    Answer : [Re] Inquiry for the item from Ahb****

    Dear customer,

    It can be collected within 7 days from 11AM to 10PM at our offline store stated on our item page.
    Thank you very much.

  • Question : Inquiry for the item from rep****Feb 08, 2018

    Can dyed brown hair use? Pink Colour.

    Answer : [Re] Inquiry for the item from rep****

    This brown Colour can use?

    Question : [Re] Inquiry for the item from rep****

    Dear customer,

    You can use pink on brown hair but bleaching it first is more recommended.
    Thank you very much.

    Answer : [Re] Inquiry for the item from rep****

    Can self collect? I need to get it b4 cny.

    Question : [Re] Inquiry for the item from rep****

    Dear customer,

    You can choose to collect yourself but please understand that we cannot refund you the delivery fee.
    Also, please confirm with us if you want so.
    Thank you.

    Answer : [Re] Inquiry for the item from rep****

    Whr to collect? Pls advise.

    Question : [Re] Inquiry for the item from rep****

    Dear customer,

    You can collect it at I'm STARTICE@Big Box Level2.
    Please kindly inform us if you are going to self-collet, so we can get your product ready for collection.
    Thank you very much.

    Answer : [Re] Inquiry for the item from rep****

    Ok can. So I place order 1st?

    Question : [Re] Inquiry for the item from rep****

    Dear customer,

    Yes, and please inform us when you place the order.
    Thank you very much.

    Answer : [Re] Inquiry for the item from rep****

    I'm coming to collect on this afternoon. Ard 2pm isit ok?

    Question : [Re] Inquiry for the item from rep****

    I placed order alrd. 2 pink 2 red. Pls prepare it.

    Answer : [Re] Inquiry for the item from rep****

    Pls click order send out in order for me to click received order.

    Question : [Re] Inquiry for the item from rep****

    Dear customer,

    We confirmed it.
    Thank you very much.

    Answer : [Re] Inquiry for the item from rep****

    Order num 247426508 u have not confirm it. I can't click receive.

    Question : [Re] Inquiry for the item from rep****

    Order num 247426508 u have not confirm it. I can't click receive.

    Answer : [Re] Inquiry for the item from rep****

    Dear customer,

    You might be able to click receive now or soon.
    Thank you very much.

  • Question : Inquiry for the item from ser****Dec 19, 2017

+View all Notice, FAQ, Q&A >>
Home item /Glasses /Mini Glasses /Dehumidifier /B1306
Home item /Glasses /Mini Glasses /Dehumidifier /B1306
Item Q&A
  • Question : Inquiry for the item from nel****Nov 11, 2018

    What is the material of the cup?

    Answer : [Re] Inquiry for the item from nel****

    Dear customer,

    It is plastic(Plypropylene). Thank you.

  • Question : Inquiry for the item from nel****Oct 28, 2018

    How many cup for that price?

    Answer : [Re] Inquiry for the item from nel****

    total 5 cup for price
    Thank you

★Miracle Power Clean 600ml★Detergent/99.9% Sterilization/anti-microbial/deodorant/kitchen/bathroom/e
★Miracle Power Clean 600ml★Detergent/99.9% Sterilization/anti-microbial/deodorant/kitchen/bathroom/e
Item Q&A
  • Question : Inquiry for the item from har****Nov 09, 2018

    Hihi, the stated price is for 3 bottles of 600ml each right? Thank you. Please reply today.

    Answer : [Re] Inquiry for the item from har****

    Dear customer,

    Its price is for 1 bottle of 600ml.
    Thank you.

  • Question : Inquiry for the item from wai****Aug 18, 2018

  • Question : Can it use on tshirt / towel mold stain?Oct 31, 2016

    Can we spray and remove tshirt or towel mold stain?

    Answer : [Re] Can it use on tshirt / towel mold stain?

    Dear customer.

    No~ you can not use on shirt and towel.
    Thanks.

  • Question : RestockMar 05, 2016

    Hi, when will the stock for power clean be replenished? Thank you.

    Answer : [Re] Restock

    I will contact you when I get this
    Thanks

  • Question : stockOct 16, 2015

    Hi seller,
    Will there be any stock up for the Miracle Power Clean?

    Answer : [Re] stock

    I will let you know when it comes
    please be noted this Thanks

+View all Notice, FAQ, Q&A >>
★IN SINGAPORE★[Holika Holika]Aqua Petit Jelly Bb/Egg Pore/Panda Hand Cream/Whitening/Moisturizing/CLIO/TONYMOLY/INNISFREE/BEYOND/BANILA CO/SKINFOOD/SOMOON
★IN SINGAPORE★[Holika Holika]Aqua Petit Jelly Bb/Egg Pore/Panda Hand Cream/Whitening/Moisturizing/CLIO/TONYMOLY/INNISFREE/BEYOND/BANILA CO/SKINFOOD/SOMOON
Item Q&A
  • Question : aqua petit jelly bb creamNov 08, 2018

    when will aqua petit jelly bb cream be back instock?

    Answer : [Re] aqua petit jelly bb cream

    Dear customer,

    We are sorry that we do not have the restock schedule for that item yet.
    Please keep watching us.
    Thank you very much.

[ICE FOOD TRAY] RRE FREEZER TRAY M L XL / CONVENIENTLY / AUTHENTIC CONTAIER / ICE CUBE
[ICE FOOD TRAY] RRE FREEZER TRAY M L XL / CONVENIENTLY / AUTHENTIC CONTAIER / ICE CUBE
Item Q&A
  • Question : Inquiry for the item from jan****Nov 05, 2018

    Will there be a restock for the XL tray?

    Answer : [Re] Inquiry for the item from jan****

    Dear customer,

    We are sorry that restock schedule is not out yet.
    Please keep watching us.
    Thank you very much.

  • Question : Can do self collection immediatelyOct 14, 2018

    Hi, just purchased online. Can i come down and do self collection today?

    Thank you very much.

    Answer : [Re] Can do self collection immediately

    Dear customer,

    Most of the items are ready stock at offline store to you can collect as soon as the payment is done.
    Thank you very much.

  • Question : Inquiry for the item from ftl****Oct 05, 2018

    Hi seller does all item comes with a lid? Thank you.

    Answer : [Re] Inquiry for the item from ftl****

    Dear customer,

    All containers come with the lids.
    Thank you.

  • Question : Inquiry for the item from jac****Oct 05, 2018

    All bpa free ?

    Answer : [Re] Inquiry for the item from jac****

    Dear customer,

    It is BPA free and it is certificated as shown in the item page.
    Thank you very much.

  • Question : Inquiry for the item from jam****Sep 03, 2018

    I want to buy RRE plus +3, what option to select? Your options do not show

    Answer : [Re] Inquiry for the item from jam****

    Dear customer,

    You can choose RP03(GREEN).
    Thank you.

+View all Notice, FAQ, Q&A >>
♥Rose Soothing Gel 300ml♥ Moisture cream and pack / Aloevera Leaf / Milk / Green tea / B1292
♥Rose Soothing Gel 300ml♥ Moisture cream and pack / Aloevera Leaf / Milk / Green tea / B1292
Item Q&A