Q&A board

Available
월~금: 오전 9시~오후 6시
토, 일, 공휴일: 휴무
Q & A Lists
Item Question & Answer
STRAY KIDS - Clé : LEVANTER (Limited ver.) CD+Photobook+Photocard+Poster+Free Gift
STRAY KIDS - Clé : LEVANTER (Limited ver.) CD+Photobook+Photocard+Poster+Free Gift
Item Q&A
  • Question : Inquiry for the item from ddl****Oct 13, 2019

    Will the poster come rolled and in tube case? Else how is it packed and protected?

    Answer : [Re] Inquiry for the item from ddl****

    Hello,
    We will packaging carefully with safety bubble wrapping.
    This album come with folded poster.
    Thank you!

  • Question : Inquiry for the item from tha****Oct 10, 2019

GFRIEND G-FRIEND- Time for us [Random ver.] (Vol.2) CD+Photocards+Free Gift
GFRIEND G-FRIEND- Time for us [Random ver.] (Vol.2) CD+Photocards+Free Gift
Item Q&A
  • Question : Inquiry for the item from 234****Oct 04, 2019

JUNG EUN JI APINK - Dream (1st Mini Album) LP with Extra Photocard Set
JUNG EUN JI APINK - Dream (1st Mini Album) LP with Extra Photocard Set
Item Q&A
YESUNG SUPER JUNIOR - Pink Magic [Magic ver.] (3rd Mini Album) CD+Photobook+Free Gift
YESUNG SUPER JUNIOR - Pink Magic [Magic ver.] (3rd Mini Album) CD+Photobook+Free Gift
Item Q&A
  • Question : Inquiry related delivery from ggx****Oct 02, 2019

ATEEZ - TREASURE EP.FIN : All To Action [A+Z ver. SET] 2CD+2Photobooks+2Folded Posters+Free GIft
ATEEZ - TREASURE EP.FIN : All To Action [A+Z ver. SET] 2CD+2Photobooks+2Folded Posters+Free GIft
Item Q&A
  • Question : Inquiry for the item from iam****Oct 02, 2019

    Will the albums comes with special polaroid?

    Answer : [Re] Inquiry for the item from iam****

    Sepcial polaroid will randomly attached to some of first press albums. It does not basic gift per each album. Thanks.

AB6IX - 6IXENSE [Random ver.] (Vol.1) CD+80p Photobook+Sticker+Photocard+Folded Poster+Free Gift
AB6IX - 6IXENSE [Random ver.] (Vol.1) CD+80p Photobook+Sticker+Photocard+Folded Poster+Free Gift
Item Q&A
  • Question : Inquiry for the item from zhi****Sep 30, 2019

    Hi will you be uploading a listing for the set version of Ab6ix’s album?

    Answer : [Re] Inquiry for the item from zhi****

    Hello,
    We are going to sell the set version.
    It will be listed after few hours.
    Thank you!

    Question : [Re] Inquiry for the item from zhi****

    Will you be posting today?

    Answer : [Re] Inquiry for the item from zhi****

    Will you be posting today?

    Question : [Re] Inquiry for the item from zhi****

    Hello,
    We have listed the SEt version.
    Thank you!

    Answer : [Re] Inquiry for the item from zhi****

    Only the random version is still reflected on your shop, is it still uploading?

    Question : [Re] Inquiry for the item from zhi****

    We have listed it but i think you can see it after a day due to Qoo10 system.

GFRIEND - PHOTO MESSAGE CARD PHOTOCARD 30pcs
GFRIEND - PHOTO MESSAGE CARD PHOTOCARD 30pcs
Item Q&A
  • Question : Inquiry for the item from zar****Sep 26, 2019

TAEMIN SHINee - WANT [MORE ver.] 1CD+1Photocard+1Standing Paper+Free Gift
TAEMIN SHINee - WANT [MORE ver.] 1CD+1Photocard+1Standing Paper+Free Gift
Item Q&A
  • Question : Inquiry for the item from bng****Sep 25, 2019

G-FRIEND GFRIEND - Flower Bud (2nd Mini Album) CD+Photobook+Photocard+Folded Poster
G-FRIEND GFRIEND - Flower Bud (2nd Mini Album) CD+Photobook+Photocard+Folded Poster
Item Q&A
  • Question : Inquiry related delivery from jac****Sep 25, 2019

    How do I choose the option of having the tube poster?

    Answer : [Re] Inquiry related delivery from jac****

    Hello! I'm so sorry, we can ship Folded Poster Only.

    Question : [Re] Inquiry related delivery from jac****

    Ahh understand, so it is still available right?

    Answer : [Re] Inquiry related delivery from jac****

    And just to confirm, this is the one with the photocard right?

    Question : [Re] Inquiry related delivery from jac****

    Oh Sure, available. 1 Photocard included :)

  • Question : Inquiry for the item from zar****Mar 25, 2019

  • Question : Still in stock?Jul 25, 2018

    Hello, Is the item still available?

    Answer : [Re] Still in stock?

    Hello,
    This item is out of stock now.
    Thank you!

  • Question : Inquiry for the item from bt3****Dec 14, 2017

    Is this still available?

    Answer : [Re] Inquiry for the item from bt3****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from bt3****Dec 14, 2017

    Hi, is this still available?

    Answer : [Re] Inquiry for the item from bt3****

    Hello,
    We still have this item.
    Thank you!

+View all Notice, FAQ, Q&A >>
G-FRIEND GFRIEND - Time for the moon night [Random ver.] CD+Photocards+Free Gift
G-FRIEND GFRIEND - Time for the moon night [Random ver.] CD+Photocards+Free Gift
Item Q&A
  • Question : Inquiry for the item from yuk****Sep 15, 2019

[KIHNO ALBUM] VERIVERY - VERI-ABLE KIHNO KIT+32 Photocard set+4 Post card+Crdit  Track List+Guide
[KIHNO ALBUM] VERIVERY - VERI-ABLE KIHNO KIT+32 Photocard set+4 Post card+Crdit Track List+Guide
Item Q&A
  • Question : Inquiry for the item from che****Sep 09, 2019

    Hi. I just received the package and noticed that you've sent out the wrong album (VERI-CHILL instead of VERI-ABLE)? Just wanted to let you know that you've made a mistake regarding the order and hopefully be able to send out the correct album if I've decide to order again from this listing.

    Answer : [Re] Inquiry for the item from che****

    Hello,
    We're so sorry for this mistake.
    We will resend this order.
    I will let you know the tracking number after shipment.
    Sorry for this inconvenience.
    Thank you!

GOT7 - SPINNING TOP [Random ver.]CD2Photocards+Pre-Order Benefit+Folded Poster+Free Gift
GOT7 - SPINNING TOP [Random ver.]CD2Photocards+Pre-Order Benefit+Folded Poster+Free Gift
Item Q&A
Hotel Del Luna (TvN Drama) OST 2CD+52p Photobook
Hotel Del Luna (TvN Drama) OST 2CD+52p Photobook
Item Q&A
  • Question : Inquiry for the item from skw****Sep 05, 2019

    Greetings! May I ask if this comes with any posters?

    Answer : [Re] Inquiry for the item from skw****

    Hello,
    This album does not have a poster.
    Thanks.

    Question : [Re] Inquiry for the item from skw****

    Thank you for the information! I have place an order for it. Hope it will be delivered soon! Cheers!

    Answer : [Re] Inquiry for the item from skw****

    Thanks for your purchase.
    Your order will be shipped on this afternoon.
    Thank you!

RED VELVET - Ice Cream Cake (1st Mini) [RANDOM Cover] CD+Photocard+Folded Poster+Free Gift
RED VELVET - Ice Cream Cake (1st Mini) [RANDOM Cover] CD+Photocard+Folded Poster+Free Gift
Item Q&A
  • Question : Inquiry for the item from yuk****Aug 28, 2019

  • Question : Inquiry for the item from bee****Jul 28, 2018

  • Question : Inquiry for the item from sui****Mar 10, 2018

  • Question : Inquiry for the item from naj****Dec 11, 2017

    hiii is the automatic ver. still available?

    Answer : [Re] Inquiry for the item from naj****

    Hi,
    Automatic version is out of stock now.
    Thank you!

  • Question : Inquiry for the item from irz****May 02, 2017

    Hi do you still have both versions ?

    Answer : [Re] Inquiry for the item from irz****

    Hi,
    We have Automatic version only.
    Thank you!

+View all Notice, FAQ, Q&A >>
TWICE - FANCY YOU [B ver.] CD+Photobook+5Photocards+Pre-Order Benefit+Folded Poster+Free Gift
TWICE - FANCY YOU [B ver.] CD+Photobook+5Photocards+Pre-Order Benefit+Folded Poster+Free Gift
Item Q&A
  • Question : Inquiry for the item from qua****Aug 21, 2019

    Hi do you have existing stock in Singapore. I need this urgently for birthday gift.

    Answer : [Re] Inquiry for the item from qua****

    Hello,
    Standard shipping delivery date is 3-5 days aftr shipment.
    If you choose Expedited shipping option, it will arrived 2-3 days after shipment.
    Thank you!

IZ*ONE IZONE - COLOR*IZ [Random ver.] (1st Mini Album) CD+Photobook+Photocards+Free Gift
IZ*ONE IZONE - COLOR*IZ [Random ver.] (1st Mini Album) CD+Photobook+Photocards+Free Gift
Item Q&A
  • Question : Inquiry for the item from qua****Aug 20, 2019

    Hi do you have existing stock in Singapore? Need this urgently for birthday present.

    Answer : [Re] Inquiry for the item from qua****

    Hello,
    Standard shipping delivery date is 3-5 days aftr shipment.
    If you choose Expedited shipping option, it will arrived 2-3 days after shipment.
    Thank you!

X1 - Soaring : Quantum Leap [Soaring+Quantum Leap ver. SET] 2CD+2Photobooks+2AR Photocards+2Posters
X1 - Soaring : Quantum Leap [Soaring+Quantum Leap ver. SET] 2CD+2Photobooks+2AR Photocards+2Posters
Item Q&A
  • Question : Inquiry for the item from whi****Aug 14, 2019

  • Question : Inquiry for the item from emi****Aug 13, 2019

    does the album include air-kit, title & credit card, and photocard???

    Answer : [Re] Inquiry for the item from emi****

    Hello,
    This is the CD album.
    Pelase check this link.
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=662791428
    Thank you!

BTS BANGTAN BOYS - BTS MEMORIES OF 2018 Blu-ray 4Discs+Postcard+Sticker+Free Gift
BTS BANGTAN BOYS - BTS MEMORIES OF 2018 Blu-ray 4Discs+Postcard+Sticker+Free Gift
Item Q&A
  • Question : Inquiry for the item from 261****Aug 14, 2019

    Do you have BTS - BTS MEMORIES OF 2018 DVD + PHOTOBOOK?

    Answer : [Re] Inquiry for the item from 261****

    Hello,
    BTS - BTS MEMORIES OF 2018 DVD is out of stock now.
    Thank you!

  • Question : Inquiry for the item from ver****Aug 10, 2019

SECHSKIES - SECHSKIES 2018 CONCERT NOW HERE AGAIN 2DVD+2CD+200p Concert Book+4On Pack Posters
SECHSKIES - SECHSKIES 2018 CONCERT NOW HERE AGAIN 2DVD+2CD+200p Concert Book+4On Pack Posters
Item Q&A
  • Question : Inquiry for the item from 80i****Aug 14, 2019

    Hi do you still selling this DVD?

    Answer : [Re] Inquiry for the item from 80i****

    Hi,
    We still have this DVD.
    Thanks.

TWICE - WHAT IS LOVE [Random ver.] CD+Photobook+Photocards+Sticker+Free Gift
TWICE - WHAT IS LOVE [Random ver.] CD+Photobook+Photocards+Sticker+Free Gift
Item Q&A
  • Question : Inquiry for the item from yuk****Aug 11, 2019

  • Question : Unfolded PosterMar 30, 2018

    Hi Seller,

    How to choose unfolded poster option?

    Answer : [Re] Unfolded Poster

    Hello,
    Sorry for late response.
    This item does not have a unfolded poster option/
    Thank you!

G-FRIEND GFRIEND - MINI POSTCARD PHOTOCARD SET 56pcs
G-FRIEND GFRIEND - MINI POSTCARD PHOTOCARD SET 56pcs
Item Q&A
  • Question : Inquiry for the item from 260****Jul 10, 2019

NCT DREAM - WE BOOM [WE+BOOM ver. SET] (3rd Mini Album) 2CD+2Photobook+Poster+Free Gift
NCT DREAM - WE BOOM [WE+BOOM ver. SET] (3rd Mini Album) 2CD+2Photobook+Poster+Free Gift
Item Q&A
G-FRIEND GFRIEND - TRANSPARENT PHOTO CARD 25pcs of Photocards Set
G-FRIEND GFRIEND - TRANSPARENT PHOTO CARD 25pcs of Photocards Set
Item Q&A
  • Question : Inquiry for the item from zar****Apr 10, 2019

BLACKPINK - KILL THIS LOVE [Random ver] CD+Folded Poster+STANDING DOLL+10Photos+Extra Photocards Set
BLACKPINK - KILL THIS LOVE [Random ver] CD+Folded Poster+STANDING DOLL+10Photos+Extra Photocards Set
Item Q&A
  • Question : Inquiry for the item from Lil****Jul 17, 2019

    Hi ,seller if I buy can I request pink version ?

    Answer : [Re] Inquiry for the item from Lil****

    Hi,
    You can order the Pink version.
    Please check this link.
    https://www.qoo10.sg/item/BLACKPINK-KILL-THIS-LOVE-PINK-VER-CD-4PHOTOCARDS-ON-PACK-POSTER/653569338?banner_no=1305330
    Thank you!

    Question : [Re] Inquiry for the item from Lil****

    My son want black version and pink version

    Answer : [Re] Inquiry for the item from Lil****

    Buy this can get more free gift

    Question : [Re] Inquiry for the item from Lil****

    If you order two random version, you will get both Black and Pink version. You will received two set of the free gifts. Thanks.

    Answer : [Re] Inquiry for the item from Lil****

    Buy I want buy 1 of this $35.90 and another 1 is $28.90 ,will I get 1 black & pink version?

    Question : [Re] Inquiry for the item from Lil****

    You can get both Black and Pink verison.
    But the $28.90 item does not have a STANDING DOLL and 10 Photos.
    Thank you!

    Answer : [Re] Inquiry for the item from Lil****

    That why, why I want get 1 $35.90 & 1 $28.90 just because of STANDING DOLL

    Question : [Re] Inquiry for the item from Lil****

    So can I order pink version @$35.90 and black version on $28.90?

    Answer : [Re] Inquiry for the item from Lil****

    Ok,
    You can order pink version @$35.90 and black version on $28.90.
    Please contact to us after palce an order.
    Thank you!

    Question : [Re] Inquiry for the item from Lil****

    Hi seller, I already order $35.90 order no 300079349 . Can I have pink version. My black version order no 300079350.Thanks

    Answer : [Re] Inquiry for the item from Lil****

    Thanks for your purchase.
    We will send the Pink and the Balck version.
    Thank you!

    Question : [Re] Inquiry for the item from Lil****

    Thank you

    Answer : [Re] Inquiry for the item from Lil****

    If can, can give me more gift. 😄😄

    Question : [Re] Inquiry for the item from Lil****

    Hello,
    We have sent your order with extar photocards as our store gift.
    Thank you~

    Answer : [Re] Inquiry for the item from Lil****

    Thank you, my son definitely will be very happy

    Question : [Re] Inquiry for the item from Lil****

    Already answered inquiry. If you have another any question, please contact to us.

BTS BANGTAN BOYS - BTS MEMORIES OF 2018 DVD 4Discs+226p Photobook+Photocard+Postcard+Free Gift
BTS BANGTAN BOYS - BTS MEMORIES OF 2018 DVD 4Discs+226p Photobook+Photocard+Postcard+Free Gift
Item Q&A
  • Question : Inquiry for the item from lyn****Jul 16, 2019