Q&A board

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Q & A Lists
Item Question & Answer
[HAIR D’ABYSSE] At Home Wave Perm Kit
[HAIR D’ABYSSE] At Home Wave Perm Kit
Item Q&A
  • Question : Inquiry for the item from cho****Sep 27, 2019

    Does the product comes with English instructions? Or Korean only? Any user guide video available?

    Answer : [Re] Inquiry for the item from cho****

    Hi,
    Thank you for your inquiry!
    You can check the website (http://www.hairdabysse.com/inc_html/index.html) for more details
    and also the YouTube video!
    https://www.youtube.com/watch?v=XnEcNctQ2Kw

    Hope this helped and if you have any further inquiries,
    please do message us again :)
    Thank you and have a nice day!

    Best regrads,
    Krade Intl

레그스파 레그 마스크 팩 5ea
레그스파 레그 마스크 팩 5ea
Item Q&A
  • Question : Inquiry for the item from ter****Aug 08, 2019

    How many pairs in each box ?

    Answer : [Re] Inquiry for the item from ter****

    Hi, thank you for your inquiry!
    There are 5 pcs each per box.
    Hope you enjoy shopping at our shop and if you have any further questions,
    please feel free to ask us anytime :)

    Thank you and have a nice day!

    Best regards,
    Krade Intl.

[Monopoly] OFFICE Leather Backpack PU Waterproof Luxurious Colors Storage Bag Various Pockets
[Monopoly] OFFICE Leather Backpack PU Waterproof Luxurious Colors Storage Bag Various Pockets
Item Q&A
  • Question : Inquiry for the item from _mu****May 10, 2019

    Hi is camel brown colour still in stock and available?

    Answer : [Re] Inquiry for the item from _mu****

    Hi,
    Thank you for your inquiry.
    Unfortunately, we're very sorry to inform you that the item you've inquired is currently out of stock.
    We highly apologize for the inconvenience as it seems that we are unable to sell the product to you.

    Thank you for your understanding and hope to see you in future orders.
    Have a good day.

    Sincerely,
    Krade Intl.

    Question : [Re] Inquiry for the item from _mu****

    is it out of stock for all colours as well?

    Answer : [Re] Inquiry for the item from _mu****

    Hi,
    Thank you for coming back!
    We currently have the Nero Black color in stock.
    Hope you'd like this color as well.
    It the color suits you, you can order the product anytime and we'll deliver it to you right away.

    Thank you again and have a nice day!

    Sincerely,
    Krade Intl.

    Question : [Re] Inquiry for the item from _mu****

    Hello, just wondering if you plan to restock the camel brown colour anytime in future? Or there will be no more future restocks?

    Hope to hear from you soon! Thanks.

    Answer : [Re] Inquiry for the item from _mu****

    Hi,
    Thank you for your inquiry again!
    We regret to inform you that we are not able to restock the said color
    due to the manufacturer's unavoidable current situation.
    We also feel sad about this.

    We still want to thank you for your interest in buying our product.

    Please feel free to ask us again anytime!

    Sincerely,
    Krade Intl.
    currently have the Nero Black color in stock.
    Hope you'd like this color as well.
    It the color suits you, you can order the product anytime and we'll deliver it to you right away.

    Thank you again and have a nice day!

    Sincerely,
    Krade Intl.

★2018 New Year Gift★ 2018 Diary /No days diary/ Monthly Planner /weekly/calendar/scheduler
★2018 New Year Gift★ 2018 Diary /No days diary/ Monthly Planner /weekly/calendar/scheduler
Item Q&A
  • Question : Inquiry for the item from shu****Nov 24, 2018

  • Question : Inquiry for the item from mes****Dec 27, 2017

    Is all the diary hard cover?

    Answer : [Re] Inquiry for the item from mes****

    Hello!
    Yes, all diary have a hard cover
    Thank you :)

  • Question : Inquiry for the item from diy****Dec 26, 2017

    Hi,
    I cant apply the 20% new year discount although the min purchase is 0$. Please advise? Thanks

    Answer : [Re] Inquiry for the item from diy****

    hello!
    I don't know exactly, but I think this diary have a promotion (Time sale), so you can't use 20% coupon
    If you have any problem, please contact qoo10 customer center
    Thank You :)

  • Question : alices diary vol 1Dec 21, 2017

    hi, you do still have the alice diary? burgardy one?

    Answer : [Re] alices diary vol 1

    Hello!
    The diaries are due to be put in store at the end of January.
    Thank you!

  • Question : Inquiry related delivery from sie****Dec 11, 2017

    If I order now, can I receive before 20th dec?

    Answer : [Re] Inquiry related delivery from sie****

    Hello
    If you order, you want buy diary is what type?
    please send to me diary's name and option
    I check stock in our company
    If we have stock, we can send tomorrow. you can receive about after 4~7days

+View all Notice, FAQ, Q&A >>
★CRISPIROLL 12GRAIN 80g x 3p★ Cream Cheese Filling /Non-fried/ healthy snack /child/grain/study
★CRISPIROLL 12GRAIN 80g x 3p★ Cream Cheese Filling /Non-fried/ healthy snack /child/grain/study
Item Q&A
  • Question : Hi, may I know the expiry date for each packet for current stock?Mar 30, 2018

    Hi, may I know the expiry date for each packet for current stock?

    Answer : [Re] Hi, may I know the expiry date for each packet for current stock?

    Hi, expiry date is December 20th, 2018
    Thank you:)

  • Question : Stock availabilityJul 26, 2017

  • Question : Cream cheese filling?Jun 11, 2017

    Hi seller..ur tis batch of stock is cream cheese or original filling..? Thks

    Answer : [Re] Cream cheese filling?

    Hello
    this crispy snack is filled with cheese filling
    you can see product page's product ingredients!
    very delicious snack :)
    Thank you~

  • Question : Inquiry for the item from all****Jun 08, 2017

    Hi, may I know the expiry date for each packet?

    Answer : [Re] Inquiry for the item from all****

    Hello
    Now we have stock's expiry date is 2018.May or June
    Thank you ^^

💗 2018 Diary 💗 Design Diary /planner/ weekly planner/Monthly Planner / No days /card/gift/calender
💗 2018 Diary 💗 Design Diary /planner/ weekly planner/Monthly Planner / No days /card/gift/calender
Item Q&A
  • Question : InteriorJan 19, 2018

    Hi! This listing is different from the other one because this has design on the interior?

    Is this planner dated? or undated?

    Thank you.

    Answer : [Re] Interior

    Hi, Did you mean that the listing is different to another listing? Or why the images of this product is different to one another? If you were asking why some photos consist of written text, images and/or stickers, it is because we provided an example of how the diary could look when it has been decorated. The diary photo with no written text/design is the product that you will be getting if you purchase this diary J I hope this helps with your question.

    Secondly, all diaries and planners do not consist of dates. It is undated.

  • Question : Alice in Wonderland Vol 28Jan 07, 2018

    Hello,

    Can I ask if you have Alice in Wonderland V28 but the red colour one(Chaser Cat)? When I try to choose it, there is no option for chaser cat. There is only White Rabbit option.

    Thank you.

    Answer : [Re] Alice in Wonderland Vol 28

    Hello !
    Chaser cat diary is out of stock already, so you can't order
    very sorry

Little Prince Big Scheduler 2018 Planner
Little Prince Big Scheduler 2018 Planner
Item Q&A
  • Question : How much is it?Dec 05, 2017

    How much is this planner?

    Answer : [Re] How much is it?

    Hello!
    You can buy this URL. now S$21.9
    Thank you :)

    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=413696357

★iPhone 3D VR★ [MOPIC] without glasses Snap 3D smartphone case/ iphone 7 case / 6S case
★iPhone 3D VR★ [MOPIC] without glasses Snap 3D smartphone case/ iphone 7 case / 6S case
Item Q&A
  • Question : Inquiry for the item from kit****Dec 04, 2017

    hi seller,May I know how to remove the protective film? Thank you

    Answer : [Re] Inquiry for the item from kit****

    Hello
    I add a file about that!
    Thank You :)

    Question : [Re] Inquiry for the item from kit****

    May I know how to add 3D photo to the app?thanks

    Answer : [Re] Inquiry for the item from kit****

    Hello
    This case is not use 3D photo
    Only 3D movies
    You can use download 3D movies in your phone and download mplayer app.
    And open movie file in mplayer app
    you can confirm item page or we send manual print!
    https://www.qoo10.sg/GMKT.INC/goods/goods.aspx?goodscode=535464539
    Thank you!

[PLAN D] Office Stationery - Weekly Desk Note Pad / Daily Desk Note Pad / Desk Memo Pad available in 3 Types
[PLAN D] Office Stationery - Weekly Desk Note Pad / Daily Desk Note Pad / Desk Memo Pad available in 3 Types
Item Q&A
  • Question : EnquiryNov 13, 2016

    Hello. Do you have the (1) Smile Desk Mat and (2) Desk Mouse Mat?

    Answer : [Re] Enquiry

    Hello,

    The items you have asked are currently out of stock. Thank you.

  • Question : why no monthly memo ?Oct 30, 2016

    Hi Seller ,

    May i know when you instock monthly one ?

    Answer : [Re] why no monthly memo ?

    Hello^^
    We have a stock Thank you ^^

★Miyo Korea★ SITTING/BACK PREMIUM Functional Latex Cushion Mat Chair Support Round Solid Comfortable MEMORY FOAM
★Miyo Korea★ SITTING/BACK PREMIUM Functional Latex Cushion Mat Chair Support Round Solid Comfortable MEMORY FOAM
Item Q&A
  • Question : Arrival TimeFeb 11, 2016

    If I order today, will I receive latest by 18 Feb '16?

    Answer : [Re] Arrival Time

    Hi, thanks for your inquiry. Since this product is shipped out via EMS, it would reach you within 3-5 days after order date. Thank you.

  • Question : 2x shippingJan 01, 2016

    Why buy 2 items need to pay double shipping charge?

    Answer : [Re] 2x shipping

    Hi, thanks for your message. We're sorry for the late response. The shipping fee is calculated according to the package weight. When you purchase 2 items, you're required to pay $16.4 for the shipping fee which is already discounted and not double. =) Hope you don't get mistaken and this helps you understand. Thank you!

  • Question : Miyo Cushion SeatDec 17, 2015

    If i order now, will I be able to receive b4 christmas?

    Answer : [Re] Miyo Cushion Seat

    Thanks for your message. We're sorry to tell you that it would be impossible to deliver it before Christmas. We're shipping out from South Korea and shipment usually takes 1 week. We also need 3 days for handling the item. If you order now, you can get it befor New Year's Day though. =)

  • Question : Shipping enquiryOct 01, 2015

    Hi Seller,

    Can help check why is my item still does not have a tracking number?
    My order number: 153375736.

    Its been a week and my item is still at dispatch center.

    Answer : [Re] Shipping enquiry

    Dear Customer,
    We're very sorry for the shipping delay. All Korean courier services have been stopped during national holiday period (23rd-29th). Your order will be shipped out on October 2nd, and the delivery will take about a week.
    If you have further questions or concerns, please feel free to contact us.
    Thank you and have a great day. =)

    Question : [Re] Shipping enquiry

    Hi Seller,

    Today is the 5 Oct 2015 but my order still does not have a Tracking No.

    Pls check.

    My order number: 153375736.

    Answer : [Re] Shipping enquiry

    Dear Customer,
    We're sorry for your inconvenience. It takes a few days for the tracking information to be updated. We think your tracking number will be updated within today.
    If you have further questions or concerns, feel free to contact us.
    Thank you and have a great day =)

  • Question : Differece between sitting cushion & premium memory foam cushionSep 25, 2015

    Hi :) Could you explain the functional difference between the sitting cushion and the premiun memory foam sitting cushion? Is there much difference when it comes to correcting posture?
    Thank you in advance :)

    Answer : [Re] Differece between sitting cushion & premium memory foam cushion

    Dear Customer,
    Thanks for your interest in our product.
    Standard sitting cushion is made with urethane. Compared to urethane, memory foam is more spongy and more effective for posture correcting.
    If you have further questions or concerns, feel free to contact us.
    Thank you and have a great day. =)

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