Q&A board

Q & A Lists
Item Question & Answer
Neoflam Induction cooker pot / Frying pan /IH / made in korea
Neoflam Induction cooker pot / Frying pan /IH / made in korea
Item Q&A
  • Question : Inquiry for the item from dea****Feb 10, 2019

    I want to buy light blue series, item 1,3 and 5 one each. But I dun know how to order... the options are in Korean.... can you please assist me to order?

    Answer : [Re] Inquiry for the item from dea****

    Thank you for your inquiry.
    It looks like your options are missing colors.
    Please select number 1 and 3 and fill in the color of your message.
    Thank you.

    Question : [Re] Inquiry for the item from dea****

    I hv purchased n received, but it was damaged. Please help me to arrange for replacement

  • Question : Inquiry for the item from iva****Dec 16, 2018

    Hi,

    Do u have stock for 20cm pot with two handles?

    Answer : [Re] Inquiry for the item from iva****

    Thank you for your inquiry.
    The inventory will be confirmed by computer.
    However, it is possible to confirm whether or not it is correct after ordering.
    Thank you.

  • Question : Inquiry for the item from cho****Jul 27, 2018

    Hi may I know the height for the 20cm and 24cm stockpot?

    Answer : [Re] Inquiry for the item from cho****

    Thank you for your inquiry.
    Height is 93,119mm.
    The height including the lid is 122,139mm.
    Thank you.

  • Question : Can Neoflam Induction Cooker Pot/Frying Pan be used on Induction CookerMay 06, 2018

    Hi Seller,

    I want to confirm before I order the above products.

    Please confirm that the above cooker pot and frying pan can be used on induction cooker.

    Thank you.

    Regards
    Emlynn Chong
    Email address: chongemlynn@yahoo.com.sg

    Answer : [Re] Can Neoflam Induction Cooker Pot/Frying Pan be used on Induction Cooker

    Thank you for your inquiry.
    It is listed as product for induction in product name.
    Thank you.

  • Question : Neoflam-EelaOct 27, 2017

    Hi,

    Is pink available? As is not shown in the cart selection.

    Jasmine

    Answer : [Re] Neoflam-Eela

    Thank you for your inquiry.
    Pink is sold out.

+View all Notice, FAQ, Q&A >>
[FILA] [Free Gift] ♥100% Authentic♥ FILA RAY Couple Shoes / Sneakers /DISRUPTOR 2
[FILA] [Free Gift] ♥100% Authentic♥ FILA RAY Couple Shoes / Sneakers /DISRUPTOR 2
Item Q&A
  • Question : Inquiry for the item from poh****Feb 15, 2019

  • Question : Inquiry for the item from taz****Jan 27, 2019

    Will you be restocking FS1HTA3083X_WBK size 250mm?

    Taz

    Answer : [Re] Inquiry for the item from taz****

    Thank you for your inquiry.
    Unfortunately, there are no plans to restock.
    Thank you.

  • Question : Inquiry for the item from yen****Jan 26, 2019

    Disruptor 2 shoes all white, my feet size 24cm, I tried in the shop, the shoe size US7.5/Euro 38/Mex 24.5 fits me, so which size should I get from your store?

    Answer : [Re] Inquiry for the item from yen****

    Thank you for your inquiry.
    We do not have 24.5cm stock.
    24cm or 25cm is in stock.
    Thank you.

  • Question : Inquiry for the item from tri****Jan 09, 2019

  • Question : Inquiry for the item from tan****Jan 01, 2019

+View all Notice, FAQ, Q&A >>
버밀란 베루 long_wallet - vanilla
버밀란 베루 long_wallet - vanilla
Item Q&A
  • Question : Inquiry for the item from sar****Feb 14, 2019

    Hi Seller,
    Pls, may I know do you have stock for other colors?
    Thank you.
    Kind Regards.

    Answer : [Re] Inquiry for the item from sar****

    Thank you for your inquiry.
    Products without options are single items.
    Thank you.

[MARHENJ] RICKY BAG RICO BAG RICKY MINI BAG MARHEN.J Shoulder bag
[MARHENJ] RICKY BAG RICO BAG RICKY MINI BAG MARHEN.J Shoulder bag
Item Q&A
  • Question : Inquiry for the item from mlp****Feb 12, 2019

    Does price includes strap?

    Answer : [Re] Inquiry for the item from mlp****

    Thank you for your inquiry.
    There is no price tag on the strap.
    Only barcodes.
    Thank you.

    Question : [Re] Inquiry for the item from mlp****

    I mean does it comes with the long extension? How do I choose e colour

    Answer : [Re] Inquiry for the item from mlp****

    Yes, there is a strap.
    You can see the color by selecting the option picture.
    You can check the color and model name by hovering the mouse.
    Thank you.

  • Question : Inquiry for the item from Cha****Jan 27, 2019

  • Question : Inquiry for the item from cin****Jan 20, 2019

[BT21 x HUNT] ♥1+1♥ 13Type BT21 Tee Package / Official Tee shirts Package(2Pack /1Set) HIXH8A801T
[BT21 x HUNT] ♥1+1♥ 13Type BT21 Tee Package / Official Tee shirts Package(2Pack /1Set) HIXH8A801T
Item Q&A
  • Question : Inquiry for the item from tan****Feb 12, 2019

    Hi ! Is this a pyjama set ? Does it come with a bottom pants ? Or it is it just 2 t-shirt ?

    Answer : [Re] Inquiry for the item from tan****

    Thank you for your inquiry.
    It is 1 + 1 T-shirt.
    There is no pants.
    Thank you.

  • Question : Inquiry for the item from tan****Feb 10, 2019

    can it be of 2 different sizes

    Answer : [Re] Inquiry for the item from tan****

    Thank you for your inquiry.
    1 + 1 products are the same color and size.
    Thank you.

  • Question : Inquiry related delivery from flu****Jan 27, 2019

    Hi will reach singapore by cny?

    Answer : [Re] Inquiry related delivery from flu****

    Thank you for your inquiry.
    The product normally takes about 7 to 14 days to deliver it to the customer's hand.
    Product shipping date · details etc will be sent to your email address after shipping, so please refer to that.
    Moreover, due to delivery circumstances, the actual delivery period is compared with the normal delivery period we previously announced
    We appreciate your understanding that there are things that will cause gaps.
    If you have any questions, please refer to the applicable courier service with reference to the invoice number.

    Thank you.

  • Question : Inquiry for the item from fea****Jan 20, 2019

  • Question : Inquiry for the item from tin****Dec 10, 2018

    Hi, im not really sure how the sizing works. Can I check if this is an oversized fitting?

    Answer : [Re] Inquiry for the item from tin****

    Thank you for your inquiry.
    Actual size is listed on the detail page.
    Please note.
    Thank you.

[FILA] ♥100% Authentic♥ FILA Original 20Type Womens COURT DELUXE Canvas Velcro Sneakers
[FILA] ♥100% Authentic♥ FILA Original 20Type Womens COURT DELUXE Canvas Velcro Sneakers
Item Q&A
  • Question : Inquiry for the item from hon****Feb 12, 2019

    Hi, may I ask if there will be a restock for TYPE:06_r_gold_F1XKZ0502 size 24?

    Thanks

    Answer : [Re] Inquiry for the item from hon****

    Thank you for your inquiry.
    Unfortunately, out of stock items are not scheduled for stock.
    Thank you.

  • Question : Inquiry for the item from hui****Jan 12, 2019

  • Question : Inquiry related return and exchange from hui****Jan 12, 2019

    Can I exchange if the size is wrong ?

    Answer : [Re] Inquiry related return and exchange from hui****

    ??

    Question : [Re] Inquiry related return and exchange from hui****

    Thank you for your inquiry.
    Available.
    Please contact qoo10 customer center for return or exchange.
    Thank you.

  • Question : Inquiry for the item from yum****Dec 15, 2018

    may i know this 25 still have ?

    Answer : [Re] Inquiry for the item from yum****

    Thank you for your inquiry.
    This product is not included in the option.
    Thank you.

  • Question : Inquiry for the item from fre****Dec 13, 2018

+View all Notice, FAQ, Q&A >>
[JanSport] HALF PINT / FIFTH AVENUE HIPPYLAND mini Backpack Waistbag passport bag16type
[JanSport] HALF PINT / FIFTH AVENUE HIPPYLAND mini Backpack Waistbag passport bag16type
Item Q&A
  • Question : Inquiry for the item from wyh****Feb 12, 2019

    Hi, when will the THD6008 black restock ??

    Answer : [Re] Inquiry for the item from wyh****

    Thank you for your inquiry.
    Unfortunately, out of stock items are not scheduled for stock.
    Thank you.

  • Question : Inquiry for the item from fiq****Oct 21, 2018

  • Question : Inquiry for the item from sop****Jul 02, 2018

    Hi seller, will there be restock for TDH6008 black?

    Answer : [Re] Inquiry for the item from sop****

    Thank you for your inquiry.
    Currently, there are no plans to stock.
    Thank you.

    Question : [Re] Inquiry for the item from sop****

    Alright. I have just purchased the bag on Monday. When will the item reach me?

    Answer : [Re] Inquiry for the item from sop****

    Thank you for your inquiry.
    The product usually takes about 7 to 14 days to deliver it to the customer's hand.
    Product shipping date · details etc will be sent to your email address after shipping, so please refer to that.
    Moreover, due to delivery circumstances, the actual delivery period is compared with the normal delivery period we previously announced
    We appreciate your understanding that there are things that will cause gaps.
    If you have any questions or concerns, please refer to the relevant home delivery company with reference to the invoice number.
    Thank you.


LOTUFF Leather Briefcase LO-0501 DBR Mens bag
LOTUFF Leather Briefcase LO-0501 DBR Mens bag
Item Q&A
  • Question : Inquiry for the item from edm****Feb 05, 2019

2019100%正規品 [Skechers x One piece]  Delight3 Collaboration Limited Sneakers!!
2019100%正規品 [Skechers x One piece] Delight3 Collaboration Limited Sneakers!!
Item Q&A
  • Question : Inquiry for the item from fox****Feb 09, 2019

    Hi I know One Piece is selling fast. Do you still have Luffy size 270? Are the sizes true to fit? Will the sneakers be shipped in the original box? And how long is it to send to Singapore? Thanks so much =]

    Answer : [Re] Inquiry for the item from fox****

    Thank you for your inquiry.
    The product will be shipped from our head office.
    It takes about two weeks to ship, but it may be delayed.
    Thank you.

    Question : [Re] Inquiry for the item from fox****

    Are the shoes shipped in the original shoe box? Thank you!

    Answer : [Re] Inquiry for the item from fox****

    We do not know the product because it is not sent from our side.
    We do not have the goods.
    Will be shipped as detailed on the page.
    Thank you.

  • Question : Inquiry for the item from qiq****Jan 27, 2019

    Hi, is this real? It looks like the series have not been out yet

    Answer : [Re] Inquiry for the item from qiq****

    Thank you for your inquiry.
    All the products we sell are genuine.
    Thank you.

    Question : [Re] Inquiry for the item from qiq****

    I see the pictures do not have boa hancock shoes in detail. Do you have any pictures?

    Answer : [Re] Inquiry for the item from qiq****

    Thank you for your inquiry.
    We do not have any products because the products are shipped from our head office.

[Diadora] S8000 ITALIA (S8000 이탈리아) (170533) Sneakers
[Diadora] S8000 ITALIA (S8000 이탈리아) (170533) Sneakers
Item Q&A
  • Question : 상품 관련 sb-****님의 문의입니다.Feb 11, 2019

    한국에서 구입가능한가요

    Answer : [Re] 상품 관련 sb-****님의 문의입니다.

    문의 감사합니다.
    상품은 해외 판매상품이기때문에 국내에서 판매하지 않습니다.
    감사합니다.

[adidas][Unisex Originals] NMD_R2 PK /BB2952
[adidas][Unisex Originals] NMD_R2 PK /BB2952
Item Q&A
  • Question : Inquiry for the item from gle****Feb 10, 2019

    Hi
    Do you have stock for size 22? 22.5? 23? 23.5?

    Answer : [Re] Inquiry for the item from gle****

    Thank you for your inquiry.
    The size of the item is in mm.
    Currently available, exact availability is available after order.
    Thank you.

[SPAO X Harry Potter] 5Type Magician Sweat Shirts / Letter Sweat Shirts / Last Limited qty Flat price / ★Harry potter Limited Edition★
[SPAO X Harry Potter] 5Type Magician Sweat Shirts / Letter Sweat Shirts / Last Limited qty Flat price / ★Harry potter Limited Edition★
Item Q&A
  • Question : Inquiry for the item from ger****Feb 09, 2019

  • Question : Inquiry for the item from kel****Nov 17, 2018

    Hello, im a usual size S for female, but if I want it to be a bit oversized is it I must get size M? Is the cutting big? For the black pullover SPMB911C01

    Answer : [Re] Inquiry for the item from kel****

    Thank you for your inquiry.
    Please refer to actual size chart on the detail page.
    Thank you.

[FILA] ★Use Cart Coupon★NEW★ TAPEY TAPE / DISRUPTOR3 / RAY NEW 正規品 7type
[FILA] ★Use Cart Coupon★NEW★ TAPEY TAPE / DISRUPTOR3 / RAY NEW 正規品 7type
Item Q&A
  • Question : Inquiry for the item from pzt****Feb 05, 2019

    What size i need select If Women size is US8 ?

    Answer : [Re] Inquiry for the item from pzt****

    Thank you for your inquiry.
    Sadly, the standard size is a male.
    Please note that the unit size is cm.
    Thank you.

    Question : [Re] Inquiry for the item from pzt****

    Ok。Thanks。

    Answer : [Re] Inquiry for the item from pzt****

    Thank you.

  • Question : Inquiry for the item from taz****Jan 27, 2019

    When will you restock FS1HTA3812X BBK Size 250?

    Taz

    Answer : [Re] Inquiry for the item from taz****

    Thank you for your inquiry.
    Unfortunately, there are no plans to restock.
    Thank you.

  • Question : Inquiry for the item from yvo****Jan 15, 2019

  • Question : Inquiry for the item from Ale****Dec 17, 2018

    Hi, my shoe size is US 7.5 (236mm) but why does it shows US 5.5(240mm) on your listing? So do I follow the mm or US size? I’m super confused so please advice which measurement to follow to be more accurate. Thanks.

    Answer : [Re] Inquiry for the item from Ale****

    Thank you for your inquiry.
    Product size unit is cm.
    It is also the size of the male standard US.
    Thank you.

  • Question : Inquiry for the item from pzt****Dec 12, 2018

    May i know this is Original ?

    Answer : [Re] Inquiry for the item from pzt****

    Thank you for your inquiry.
    All the products we sell are genuine.
    Thank you.

    Question : [Re] Inquiry for the item from pzt****

    OK ... Thanks you so much ...

    Answer : [Re] Inquiry for the item from pzt****

    Thank you.

+View all Notice, FAQ, Q&A >>
[NEOFLAM] AENI Cookware collection / frying pan
[NEOFLAM] AENI Cookware collection / frying pan
Item Q&A
  • Question : Inquiry for the item from mel****Feb 06, 2019

    Hallo..do u have blue color?

    Answer : [Re] Inquiry for the item from mel****

    Thank you for your inquiry.
    This item is not available in blue color.
    Thank you.

  • Question : Inquiry for the item from rei****Aug 18, 2017

    Hi, can the 26cm frying pan be used on induction cooker? Please advise. Thank you.

    Answer : [Re] Inquiry for the item from rei****

    Sorry, I meant 24cm frying pan.

    Question : [Re] Inquiry for the item from rei****

    Hi.
    This frying pan can not be used with induction cooker.
    Thank you.

  • Question : inductionAug 07, 2017

  • Question : 26cm Two Hand Deep PotAug 07, 2017

    Hi may I know when will the 26cm two hand deep pot be available ?

    Answer : [Re] 26cm Two Hand Deep Pot

    There is no order number and it is difficult to confirm.
    Please give me your order number.

  • Question : Inquiry for the item from ser****Jul 12, 2017

    Hello, does (option 12)of the 28cm pink neoflam wokpan comes with lid?

    Answer : [Re] Inquiry for the item from ser****

    There is no option for this product lid.
    Thank you.

[FILA X CHUPA CHUPS] 7type Limited Edition Sneakers Shoes / Slipper / Court Delux
[FILA X CHUPA CHUPS] 7type Limited Edition Sneakers Shoes / Slipper / Court Delux
Item Q&A
  • Question : Inquiry for the item from Xia****Jan 31, 2019

    Hi,

    I am UK5 & Is interested in the COURT DELUXE FS1SIA1250X PWT Sneakers RED.

    May i ask so do i choose size 24 or 25?

    May I know where are the shoes made from ? Authentic FILA ?

    Answer : [Re] Inquiry for the item from Xia****

    Thank you for your inquiry.
    Product size unit is cm.
    Unfortunately there is no overseas size chart.
    The product is genuine from the headquarters.
    Thank you.

    Question : [Re] Inquiry for the item from Xia****

    Hi,
    So size 24 = 24cm is only sole length or it includes the shoes surface ?

    My sole length is ard 23.5cm, so I choose size 24 ?

    Answer : [Re] Inquiry for the item from Xia****

    Hi, any update on my above question ?

    Question : [Re] Inquiry for the item from Xia****

    Thank you for your inquiry.
    Yes, the size of the shoe is in cm.
    We can not advise the size because each customer has different foot width, height, foot shape, and desired fit.
    Thank you.

  • Question : Inquiry for the item from pig****Oct 31, 2018

    Hi. U have stock for the black slipper?

    Answer : [Re] Inquiry for the item from pig****


    36/5000
    mun-ui gamsahabnida.
    seontaegbulgahan sangpum-eun eobsneunsangpum-ibnida.
    gamsahabnida.
    Thank you for your inquiry.
    There are no products that can not be selected.
    Thank you.

  • Question : Inquiry for the item from goe****Oct 28, 2018

    The black color slipper will restock?

    Answer : [Re] Inquiry for the item from goe****

    Thank you for your inquiry.
    Currently unavailable items are not scheduled for stock.
    Thank you.

  • Question : ANY MORE STOCKJul 14, 2018

    Hi

    Just to check with you do you still have stock for the attached file in navy?

    Answer : [Re] ANY MORE STOCK

    Thank you for your inquiry.
    It is difficult to check the exact color with a photograph.
    What you ordered is the color of the navy.
    Thank you.

  • Question : Inquiry for the item from rrp****Jun 04, 2018

    Any stock coming for bigger size for red slipper ?

    Answer : [Re] Inquiry for the item from rrp****

    Thank you for your inquiry.
    There is no other than the size of the commodity that can be selected at present.
    Thank you.

+View all Notice, FAQ, Q&A >>
[Asics] Onitsuka tiger / mexico 66 series
[Asics] Onitsuka tiger / mexico 66 series
Item Q&A
  • Question : Inquiry for the item from ber****Feb 01, 2019

    Hi, would like to check what size should i get if im wearing eur size 38?
    Pls advise. Thanks.

    Answer : [Re] Inquiry for the item from ber****

    Thank you for your inquiry.
    The size of the item is in mm.
    Please note that the US size chart is on the product page.
    Thank you.

  • Question : Onitsuka Tiger Mexico 66 SilverApr 18, 2018

    Hi, i would like to check if there is any stock for 08 D6G1L_9393 size 40 (woman)? Will there be any new stock coming and when?

    Answer : [Re] Onitsuka Tiger Mexico 66 Silver

    Thank you for your inquiry.
    Sold out items are not scheduled to stock.
    Thank you.

Rifurbished product VORNADO 783B Circulator
Rifurbished product VORNADO 783B Circulator
Item Q&A
  • Question : Inquiry for the item from 234****Feb 01, 2019

    Is this item 220v or 110v?

    Answer : [Re] Inquiry for the item from 234****

    Thank you for asking.
    This product is 220v.
    Thank you.

  • Question : Inquiry for the item from goh****Jan 20, 2018

[JANSPORT] Original BIG STUDENT Best color backpack 15type School bag
[JANSPORT] Original BIG STUDENT Best color backpack 15type School bag
Item Q&A
  • Question : Inquiry related cancel and refund from Ver****Jan 30, 2019

  • Question : Inquiry for the item from Ver****Jan 29, 2019

  • Question : Inquiry for the item from Pas****Sep 03, 2018

    Is this bag waterproof? And can I put in laptop ?

    Answer : [Re] Inquiry for the item from Pas****

    Thank you for your inquiry.
    It is not waterproof.
    And since it is a fashion bag, it is not a notebook only bag.
    Thank you.

[FILA] Couple Sandals Slipper Drifter Jacked Up Stripes / Drifter Stripes/ Fur Sandals
[FILA] Couple Sandals Slipper Drifter Jacked Up Stripes / Drifter Stripes/ Fur Sandals
Item Q&A
  • Question : Inquiry for the item from 209****Jan 29, 2019

    28 is = 280cm us size 10 right?

    Answer : [Re] Inquiry for the item from 209****

    Thank you for your inquiry.
    28cm, 280mm is us10.
    Thank you.

  • Question : Inquiry for the item from jes****Jan 12, 2019

    Hi. Size 28 is how many cm?

    Answer : [Re] Inquiry for the item from jes****

    Thank you for your inquiry.
    Product size unit is cm.
    Thank you.

  • Question : Inquiry for the item from Jer****Dec 28, 2018

  • Question : Inquiry for the item from vin****Dec 24, 2018

    Hi is the FS1SLA2112X_WBK going to be restocked any time soon?

    Answer : [Re] Inquiry for the item from vin****

    2018-12-26 13:51:06

    Thank you for your inquiry.
    Unfortunately, there are no restocking schedules.
    Thank you.

  • Question : Inquiry for the item from Tri****Dec 24, 2018

    Hi may I know will FS1SLA2112X_WBK be restocked. Thanks

    Answer : [Re] Inquiry for the item from Tri****

    2018-12-26 13:51:06

    Thank you for your inquiry.
    Unfortunately, there are no restocking schedules.
    Thank you.

+View all Notice, FAQ, Q&A >>
CONVERSE Chuck taylor all star 70s vintage Canvas ox black 144757C 142334C 156953C 156956C Signature
CONVERSE Chuck taylor all star 70s vintage Canvas ox black 144757C 142334C 156953C 156956C Signature
Item Q&A
  • Question : Inquiry for the item from kel****Jan 28, 2019

    still available ? isit authentic ?

    Answer : [Re] Inquiry for the item from kel****

    Thank you for your inquiry.
    All the products we sell are genuine.
    Thank you.

★Use Qoo10 Cart Coupon★ [Onitsuka tiger] Free Shipping ★ 100% AUTHENTIC ♥ 2018 Onitsuka tiger ♥ mexico 66 series
★Use Qoo10 Cart Coupon★ [Onitsuka tiger] Free Shipping ★ 100% AUTHENTIC ♥ 2018 Onitsuka tiger ♥ mexico 66 series
Item Q&A
  • Question : Inquiry for the item from chu****Jan 27, 2019

    Lady shoes or for man?

    Answer : [Re] Inquiry for the item from chu****

    Thank you for your inquiry.
    It is unisex.
    The size of the item is in mm.
    Thank you.

  • Question : Inquiry for the item from jos****Nov 08, 2018

    If my shoe size is US7, which size should i select?

    Answer : [Re] Inquiry for the item from jos****

    Thank you for your inquiry.
    The size of the item is in mm.
    Unfortunately, there is no overseas size chart, so it is difficult to check.
    Please convert and purchase.
    Thank you.

  • Question : Inquiry for the item from hen****Sep 30, 2018

    Authentic?

    Answer : [Re] Inquiry for the item from hen****

    Thank you for your inquiry.
    All the products we sell are genuine.
    Thank you.

  • Question : Inquiry for the item from lov****Sep 15, 2018

  • Question : Inquiry for the item from abi****Sep 14, 2018

    What’s the size to choose for size 37 and 38?

    Answer : [Re] Inquiry for the item from abi****

    Thank you for your inquiry.
    The size unit is mm.
    There is no overseas size chart, so please convert the figures.
    Thank you.

+View all Notice, FAQ, Q&A >>
[FILA] ♥ HERITAGE ORIGINAL RAY / RAY RUN ♥ 13Type Couple Sneakers Clearance Sale ♥ Unisex Couple shoes ♥ CNY Gift
[FILA] ♥ HERITAGE ORIGINAL RAY / RAY RUN ♥ 13Type Couple Sneakers Clearance Sale ♥ Unisex Couple shoes ♥ CNY Gift
Item Q&A
  • Question : Inquiry from kit****Jan 26, 2019

    Hi, isit authentic brand Fila? And u have any size US8.5=41/42? If size wrong able exchange ?

    Answer : [Re] Inquiry from kit****

    Thank you for your inquiry.
    All the products we sell are genuine.
    Please refer to the size chart on the detail page.
    Thank you.

  • Question : Inquiry for the item from cho****Jan 26, 2019

    Authentic?

    Answer : [Re] Inquiry for the item from cho****

    Thank you for your inquiry.
    All the products we sell are genuine.
    Thank you.

  • Question : Inquiry for the item from Has****Dec 26, 2018

    Does this comes in women or men's sizes?

    Answer : [Re] Inquiry for the item from Has****

    Thank you for your inquiry.
    It is male standard.
    However, cm is the same for both sexes.
    Thank you.

[FIND KAPOOR] ♥Use Cart Coupon $10♥ 21Type PINGO20 Handbags + Custom Hand Strap 1 Set / PINGO 20 / Made in Korea / TWICE SANA Bag
[FIND KAPOOR] ♥Use Cart Coupon $10♥ 21Type PINGO20 Handbags + Custom Hand Strap 1 Set / PINGO 20 / Made in Korea / TWICE SANA Bag
Item Q&A
  • Question : Inquiry for the item from len****Jan 25, 2019

    Is the shoulder strap adjustable? Because from the picture it looks too long for my small frame.

    Answer : [Re] Inquiry for the item from len****

    Thank you for your inquiry.
    The shoulder strap is not adjustable.
    Thank you.

  • Question : Inquiry related delivery from 260****Dec 04, 2018

    how long the shipment to indonesia?

    Answer : [Re] Inquiry related delivery from 260****

    Thank you for your inquiry.
    The product usually takes about 7 to 14 days to deliver it to the customer's hand.
    Product shipping date · details etc will be sent to your email address after shipping, so please refer to that.
    Moreover, due to delivery circumstances, the actual delivery period is compared with the normal delivery period we previously announced
    We appreciate your understanding that there are things that will cause gaps.
    If you have any questions, please refer to the applicable courier service with reference to the invoice number.
    Thank you very much.

    Question : [Re] Inquiry related delivery from 260****

    Thanks

    Answer : [Re] Inquiry related delivery from 260****

    You're welcome.
    Thank you.

    Question : [Re] Inquiry related delivery from 260****

    hi seller
    iam trying to see the option about the item : red snake aqua blue set pingo 20. but cannot find it in your options section. do you have it also??
    then one thing, is this authentic 100 %?
    thanks

    Answer : [Re] Inquiry related delivery from 260****

    Thank you for your inquiry.
    It seems to be missing an option.
    I will request correction.
    Please wait a little longer.
    All the products we sell are genuine.
    Thank you.

    Question : [Re] Inquiry related delivery from 260****

    thanks

    Answer : [Re] Inquiry related delivery from 260****

    Thank you.

    Question : [Re] Inquiry related delivery from 260****

    hello seller, do you also sell korean bag, Marhen J, here very high demand of the bags, please sell them also. thanks

    Answer : [Re] Inquiry related delivery from 260****

    We sell many brands and tens of thousands of items.
    Please tell us the details of your inquiry.

    Question : [Re] Inquiry related delivery from 260****

    this brand Marhen J canvas bag, got many colours of them also.

    Answer : [Re] Inquiry related delivery from 260****

    Thank you for your inquiry.
    We also sell that brand.
    The photos you have sent will be released after the launch.
    Thank you.

    Question : [Re] Inquiry related delivery from 260****

    Okey . Thanks

    Answer : [Re] Inquiry related delivery from 260****

    Thank you.

  • Question : Inquiry for the item from clo****Dec 15, 2018

    What's the colour n design of the strap of the black version?

    Answer : [Re] Inquiry for the item from clo****

    Thank you for your inquiry.
    Will be shipped in the same color as the product page.
    Thank you.

  • Question : Inquiry for the item from vai****Dec 13, 2018

  • Question : Inquiry for the item from spa****Dec 06, 2018

    Is this authentic? Do you sell additional strap?

    Answer : [Re] Inquiry for the item from spa****

    Thank you for your inquiry.
    The product is genuine to be shipped to headquarters.
    The strap is available for individual purchase, but we do not sell it.
    Thank you.

+View all Notice, FAQ, Q&A >>
[FILA] BARRICADE XT 97 Original 5Type FS1HTB1055 FS1HTB1056
[FILA] BARRICADE XT 97 Original 5Type FS1HTB1055 FS1HTB1056
Item Q&A
  • Question : Inquiry related cancel and refund from 250****Jan 24, 2019

    Hi my order number is 288654026, and you cancelled my order, and refunded me, However, you only gave me a refund of $39.91, when i paid $43.90 for the shirt. I ordered the shirts above $80, so why are you charging me a fee of $3.99 when you're the ones cancelling the order? Please explain this. Thank you.

    Answer : [Re] Inquiry related cancel and refund from 250****

    Thank you for your inquiry.
    The payment amount and the refund amount can not be verified by the seller.
    Please contact the qoo10 customer center if you feel uncomfortable.
    Thank you.

  • Question : Inquiry for the item from ann****Jan 23, 2019

    Hi when will the model 1053 size 25 stock be available pls reply back asap from jasmine tks

    Answer : [Re] Inquiry for the item from ann****

    Thank you for your inquiry.
    Unfortunately, out of stock items are not scheduled for stock.
    Thank you.

  • Question : Inquiry for the item from pin****Jan 05, 2019

  • Question : Inquiry for the item from che****Jan 02, 2019

  • Question : Inquiry for the item from Jia****Jan 02, 2019

+View all Notice, FAQ, Q&A >>
[SPAO x CRAYON SHINCHAN] Couple S/S Pajama (Cr) MINT PINK / Family / Kids / Adult
[SPAO x CRAYON SHINCHAN] Couple S/S Pajama (Cr) MINT PINK / Family / Kids / Adult
Item Q&A
  • Question : Inquiry for the item from JY_****Jan 23, 2019

  • Question : Inquiry for the item from ken****Oct 15, 2018

  • Question : Item sizeJun 19, 2018

    Hi, may i know what is the measurements for S,M,L for this adult pajamas?

    Answer : [Re] Item size

    Thank you for your inquiry.
    Please refer to actual size of page.
    Thank you.

[YN] SECHSKIES WHITE T-SHIRTS kpop goods
[YN] SECHSKIES WHITE T-SHIRTS kpop goods
Item Q&A
  • Question : Inquiry for the item from 163****Jan 21, 2019

    I'm a girl and 166cm tall, 62kg. Which size should I choose ? Is the data of the data chart perimeter ? Would you please give some suggestion, thanks !

    Answer : [Re] Inquiry for the item from 163****

    Thank you for your inquiry.
    Please see the bottom of the product page.
    Actual size is available.
    Thank you.

  • Question : Inquiry for the item from lov****Mar 28, 2018

[FILA] ♥Use Qoo10 Coupon♥ DISRUPTOR SANDAL / DRIFTER JACKED UP SD SANDLE 7TYPE FS1SPA2002X FS1SPA2003X UNISEX
[FILA] ♥Use Qoo10 Coupon♥ DISRUPTOR SANDAL / DRIFTER JACKED UP SD SANDLE 7TYPE FS1SPA2002X FS1SPA2003X UNISEX
Item Q&A
  • Question : Inquiry for the item from tan****Jan 19, 2019

    Dear sir

    I am interested to order 2021X-WWT fila sandals my size 9 or 40. May i when you have stock?

    Thanks

    Regards

    Tan meng yeow

    Answer : [Re] Inquiry for the item from tan****

    Thank you for your inquiry.
    This model is a full-size out of stock.
    Thank you.

  • Question : Inquiry for the item from che****Oct 19, 2018

    Hi do you still have stock for fila disruptor sandals in black as other sellers told me all stocks have been returned to fila global

    Answer : [Re] Inquiry for the item from che****

    Black color (2002x) Model 230, 240 size Very small stock is available.
    Thank you.

  • Question : FS1SPA2021X_WWTAug 15, 2018

    Hi, May I know if FS1SPA2021X_WWT will be restocked? Thank you!

    Answer : [Re] FS1SPA2021X_WWT

    Thank you for your inquiry.
    The products that can not be selected at present are out of stock.
    The rest schedule has not been set.
    Thank you.

  • Question : Women sizing for this sandalJul 18, 2018

    Hi there,
    my shoe sizing is women size 37/ US 6/ 235mm. I am keen to buy this sandal however the size chart is confusing. Can you guide me on what
    best size to buy from you? Is it 230mm or 240mm? Thanks

    Answer : [Re] Women sizing for this sandal

    Thank you for your inquiry.
    This product is 23.5cm There is no product.
    Thank you.

  • Question : Inquiry for the item from blu****Jul 05, 2018

    Hi,
    (1) Will there be restock for the red/navy/white disruptor size 25cm?
    (2) Will there be more discounts?
    Thanks.

    Answer : [Re] Inquiry for the item from blu****

    Thank you for your inquiry.
    Selectable options are in stock.

    Sold out items are not scheduled to stock.

    Thank you.

+View all Notice, FAQ, Q&A >>
[FILA] ♥2019 New Update♥ 20Type Unisex Linear Logo Short Sleeve Basic T Shirt / 100% Authentic
[FILA] ♥2019 New Update♥ 20Type Unisex Linear Logo Short Sleeve Basic T Shirt / 100% Authentic
Item Q&A
  • Question : Inquiry for the item from bky****Jan 17, 2019

    Hi, May i know the size chart refer to men or women? As normally i am wearing woman s size, so which size should i choose?

    Answer : [Re] Inquiry for the item from bky****

    The product is unisex.
    For example, the same size for the same 95 days.
    Thank you.

  • Question : Inquiry related delivery from yua****Jan 11, 2019

    Any updates? Why Still requested?

    Answer : [Re] Inquiry related delivery from yua****

    Thank you for your inquiry.
    The product normally takes about 7 to 14 days to deliver it to the customer's hand.
    Product shipping date · details etc will be sent to your email address after shipping, so please refer to that.
    Moreover, due to delivery circumstances, the actual delivery period is compared with the normal delivery period we previously announced
    We appreciate your understanding that there are things that will cause gaps.
    If you have any questions, please refer to the applicable courier service with reference to the invoice number.

    Thank you.

  • Question : Inquiry related delivery from jia****Jan 07, 2019

  • Question : Inquiry related return and exchange from tun****Jan 05, 2019

  • Question : Inquiry related return and exchange from rae****Jan 01, 2019

+View all Notice, FAQ, Q&A >>