Q&A board

Q & A Lists
Item Question & Answer
Australia Medium Sized Light Colored Sea Cucumber ! 光秃参 ! 250g For Only $150.00 ONLY !
Australia Medium Sized Light Colored Sea Cucumber ! 光秃参 ! 250g For Only $150.00 ONLY !
Item Q&A
  • Question : Inquiry for the item from jea****Jun 17, 2019

  • Question : Inquiry for the item from joy****Feb 16, 2019

    Roughly how many pieces for 250g?

    Answer : [Re] Inquiry for the item from joy****

    Hi, there will be 5-6pcs, thanks !

  • Question : Inquiry from wsp****Jan 11, 2018

  • Question : SizeJan 05, 2018

    How big is the size before soaking??how big after soaking??

    Answer : [Re] Size

    Hi, the average size of sea cucumber before soaking is 1.5cm x 8.5cm.
    After soaking, the size will be 1 time of its size. Roughly at 3cm x 17cm.
    Thanks !

    Question : [Re] Size

    Seller,250g hv how many pieces ? Can we choose when picking up the item?

    Answer : [Re] Size

    Hi, yes, you can choose when picking up the items, thanks !

100% Black Sesames Powder
100% Black Sesames Powder
Item Q&A
  • Question : Inquiry for the item from Ive****Jun 16, 2019

    Hi, i want to buy this together with yellow powder ( in chinese) , which i think might maybe is soya bean powder. Do you have it ?

    Answer : [Re] Inquiry for the item from Ive****

    Hi, can i clarify your yellow powder in chinese is 黄姜粉 or 黄豆粉?

  • Question : Inquiry for the item from fuh****Feb 17, 2019

    Thanks 🙏🏻
    Have bought from your store already.

    Answer : [Re] Inquiry for the item from fuh****

    Thanks for your patronage !

  • Question : Inquiry for the item from fuh****Feb 14, 2019

    When will this black sesame powder expire?

    Answer : [Re] Inquiry for the item from fuh****

    Hi, the current batch expiry date is 8th May 2020, thanks !

300g Japan/Indonesia Silver Fish
300g Japan/Indonesia Silver Fish
Item Q&A
  • Question : Inquiry for the item from hyd****Jun 16, 2019

    There should be another webpage for this product listing at $6. Please provide the url. Thanks!

    Answer : [Re] Inquiry for the item from hyd****

    Hi, we apologize for the inconvenience caused and has since changed the pricing, thanks !

100g Dried Lemon Slices/柠檬片 For $3.00 ! Good source of vitamin C and improves skin quality !
100g Dried Lemon Slices/柠檬片 For $3.00 ! Good source of vitamin C and improves skin quality !
Item Q&A
  • Question : Inquiry for the item from est****Jun 15, 2019

    Hi, seller. Just purchased 2 packets of dried lemon from u, just want to know how to store it? Can put under room temperature or need to put in fridge?

    Answer : [Re] Inquiry for the item from est****

    Hi, we would recommend you to refrigerate it as it will increase its shelf life, thanks !

  • Question : Inquiry for the item from wfp****May 01, 2019

Baked US Almonds ! CHEAPEST ON QOO10! 1KG SPECIAL!! Usual Price 1kg for $28.90! Tasty and Healthy!
Baked US Almonds ! CHEAPEST ON QOO10! 1KG SPECIAL!! Usual Price 1kg for $28.90! Tasty and Healthy!
Item Q&A
  • Question : Inquiry for the item from yiy****Jun 14, 2019

    The walnut is raw or baked?
    Pistachio is with shell or unshelled?

    Answer : [Re] Inquiry for the item from yiy****

    Hi walnut is raw and pistachoi is with shell.

    Thank you!

  • Question : Inquiry from lih****May 26, 2019

    For self collection ,any procedure to follow?

    Answer : [Re] Inquiry from lih****

    Do present either the pickup voucher or use qoo10's app to collect. Thanks !

  • Question : Inquiry for the item from 236****May 19, 2019

    Hi Seller, I have tried to order 4kg baked almonds and 1kg walnuts but system keeps rejecting 1st that both items cannot be shipped together and later that there is a 2kg limit. I plan to order every month. This is actually my 2nd repeat order. Can you help?

    Answer : [Re] Inquiry for the item from 236****

    Hi, the limit of 2 quantites are set by qoo10 for promotion, we apologize we are unable to remove the limit.

    Question : [Re] Inquiry for the item from 236****

    A weird biz model but thank you for your reply.

    Answer : [Re] Inquiry for the item from 236****

    You are welcome :)

  • Question : Inquiry for the item from jus****May 06, 2019

    What's the difference between this USA Almond and the other CNY listing, 500g for $8.30? Are they the same USA Almond?

    Answer : [Re] Inquiry for the item from jus****

    Hi, yes, they are the same item, thanks !

  • Question : Inquiry for the item from Liz****Apr 27, 2019

+View all Notice, FAQ, Q&A >>
Confinement Herbs Packages Cater To Your Every Needs ! 30 days Teas Soups and Herbal Baths !
Confinement Herbs Packages Cater To Your Every Needs ! 30 days Teas Soups and Herbal Baths !
Item Q&A
  • Question : Inquiry for the item from lyn****Jun 01, 2019

    Hi seller,

    I would liek to make purchase. But before that , i like to verify on the below .

    1. Does the soup package cones labelled as for Day 1 - Day 28?

    2. What are the ingredients in the soup package, i like to take a look.

    Thank you

    Answer : [Re] Inquiry for the item from lyn****

    Hi, we thank you for your interest.

    1) Yes, all soup packages will be labelled accordingly to their respective days.

    2) Do provide an email so we can send you the ingredient lists.

    Thank you !

    Question : [Re] Inquiry for the item from lyn****

    Thank you. My email address as follow : lynn.ongweiling@gmail.com

    Answer : [Re] Inquiry for the item from lyn****

    Hi an email has been sent to you yesterday.

    Question : [Re] Inquiry for the item from lyn****

    hI,
    I have just checked my email, but did not receive.
    May i know if you can kindly resend ?

    Answer : [Re] Inquiry for the item from lyn****

    Hi have already resent you the email.

  • Question : Inquiry for the item from min****May 29, 2019

    The soup package includes sheng hua tang?

    Answer : [Re] Inquiry for the item from min****

    Yes, the soup package includes 30 days herbal soups and 2 packets of sheng hua tang. Thanks !

  • Question : Inquiry for the item from 240****May 24, 2019

  • Question : Inquiry for the item from luv****May 17, 2019

    Hi, what is the golden package? Not written in description

    Answer : [Re] Inquiry for the item from luv****

    Hi, golden package includes 30 days soups, 30 days tea and 2 packet sheng hua tang, thanks !

  • Question : Inquiry for the item from 212****May 04, 2019

    Hi Seller, I have rec'd the products in good order together with a FREE Slow Cooker (1.5 Lit). I would like to check with you, is this "Slow Cooker" meant for cooking the confinement herbs.

    Answer : [Re] Inquiry for the item from 212****

    For SHENG HUA TANG: to consume on day 8 and 9 as per your cooking method. Pls advise on the following: (1) Can I add meat to it; (2) Do I still need to drink the confinement Herbal Soup on the said day 8 & 9, if yes, which one should I drink first and wait for how long (minutes/hours) to drink the second one; (3) for all these, do I need to consume in the morning.

    Question : [Re] Inquiry for the item from 212****

    Hi, Further to my queries, kindly reply asap. Thanks

    Answer : [Re] Inquiry for the item from 212****

    Hi, sorry for the late reply. Yes, the slow cooker is to be used for the soup.

    1) Yes, you can add meat to sheng hua tang to get a better taste.

    2) Yes, we can advise you to take sheng hua tang before lunch (roughly 30 minutes before lunch) and then take day 8 soup pack during meal.

    3) Consuming can be done throughout the day, there is no specific timing to consume them.

    Do contact us at 63363294 if you have more queries, thanks !

    Question : [Re] Inquiry for the item from 212****

    Thanks for your advice.

    Answer : [Re] Inquiry for the item from 212****

    You are welcome :)

+View all Notice, FAQ, Q&A >>
Roasted Hazelnuts ! 300g For Only $9.90 !
Roasted Hazelnuts ! 300g For Only $9.90 !
Item Q&A
  • Question : Inquiry for the item from Zin****May 07, 2019

  • Question : Inquiry for the item from 212****Nov 26, 2018

    Hi Seller, May I know do I have to keep it in the fridge after opening the packet and any expiry date.

    Answer : [Re] Inquiry for the item from 212****

    Hi, it would be best to keep it refrigerated to ensure its quallity. The expiry is stated on the package. Thanks !

  • Question : Roasted Hazelnuts ! 300g For Only $9.90Sep 05, 2018

    Hi Seller, I have ordered the above products (3 pkts) but cannot get coupon 10% store wide discount. Why?

    Answer : [Re] Roasted Hazelnuts ! 300g For Only $9.90

    Hi, if the item is on sales, coupon cannot be used on it, thanks !

  • Question : Inquiry from yuk****May 09, 2018

    What time do you close for collection?

    Answer : [Re] Inquiry from yuk****

    Hi, our address is 154 rochor road, Singapore 188429, 1 shop away from bugis village macdonald. We are open daily from 9.30am to 8.30pm. Thanks !

  • Question : Self collectApr 09, 2018

+View all Notice, FAQ, Q&A >>
Nutritious Dried Black Dates ! 500g For Only $3.00 !
Nutritious Dried Black Dates ! 500g For Only $3.00 !
Item Q&A
  • Question : Inquiry for the item from Ser****Jun 13, 2019

  • Question : Inquiry for the item from fio****May 29, 2019

    Can this be use to cook red date tea?

    Answer : [Re] Inquiry for the item from fio****

    Hi, yes it can, thanks !

  • Question : Inquiry for the item from eol****Mar 19, 2019

    1. expiry date?

    2. sugar or salt or oil added?

    3. sweet or sour?

    4. from which country?

    5. u stored this in fridge?

    6. with seeds?

    7. need to wash before consuming?

    8. heaty?

    Answer : [Re] Inquiry for the item from eol****

    Hi,
    1) There is no expiry date, we go by shelf life for this product. If kept refridgerated can last up to 6-8months.

    2) It is natural without adding anything.

    3) Sweet.

    4) China.

    5) Yes do store if fridge.

    6) Yes it is with seeds.

    7) Yes, you can wash it before consuming.

    8) Yes it is heaty.

    Thanks !

    Question : [Re] Inquiry for the item from eol****

    1) what if stored in room temperature?

    Answer : [Re] Inquiry for the item from eol****

    It can lasts up to 2-3 months depending on the condition (best to be dry and cool place). Thanks !

  • Question : Inquiry for the item from eol****Mar 19, 2019

    1. what are its benefits?

    2. are they similar to the black dates during hari raya?

    Answer : [Re] Inquiry for the item from eol****

    1) Main benefit is to boost blood.

    2) They are different kind.

    Thanks !

  • Question : Inquiry for the item from jer****Feb 22, 2019

+View all Notice, FAQ, Q&A >>
Iran Figs ! 500g For $7.50 Only !
Iran Figs ! 500g For $7.50 Only !
Item Q&A
  • Question : Inquiry from dor****Jun 11, 2019

  • Question : Inquiry for the item from rhe****Jun 06, 2019

    Is it sugar added ?

    Answer : [Re] Inquiry for the item from rhe****

    Hi, there is no sugar added, thanks.

  • Question : Inquiry for the item from foo****May 27, 2019

    How much are you selling at the physical stall currently? Am interested to get more but forgot to ask for the price the day I collected

    Answer : [Re] Inquiry for the item from foo****

    Hi, we are currently selling at 500g - $7.50 in our store, what quantities you are looking at? thanks !

  • Question : Inquiry for the item from foo****May 13, 2019

    Hi I bought it previously and have yet to collect but now state sold out. do you still have stocks for me to Do collection?

    Answer : [Re] Inquiry for the item from foo****

    Hi, yes, you can still come for collection, thanks !

  • Question : Inquiry for the item from tch****May 09, 2019

    Hi seller,

    Do u accept the screen shot of the barcode of the e-ticket becos I have no data phone.

    Answer : [Re] Inquiry for the item from tch****

    Hi, we accept only screenshot with the QR code (not bar code), thanks !

+View all Notice, FAQ, Q&A >>
Muar Handmade Flour Vermicelli (500g) 1 Packet for $4.00 ONLY !
Muar Handmade Flour Vermicelli (500g) 1 Packet for $4.00 ONLY !
Item Q&A
  • Question : Inquiry for the item from xiu****Jun 13, 2019

    May I know when is the expiry date?

    Answer : [Re] Inquiry for the item from xiu****

    Hi! It's on Dec 2020.

  • Question : Inquiry for the item from Joo****May 13, 2019

    May I know how long is deliver thanks

    Answer : [Re] Inquiry for the item from Joo****

    Hi, we will try to ship out the next working day, so the local delivering time will be roughly 2-3 days. Thanks !

    Question : [Re] Inquiry for the item from Joo****

    Thank yu I already order 8pack

    Answer : [Re] Inquiry for the item from Joo****

    Noted with thanks !

  • Question : Inquiry for the item from ptw****Feb 28, 2019

    When is the new stock for mee sua coming in?

    Answer : [Re] Inquiry for the item from ptw****

    Hi, thanks for your interest, our new stocks will come later in the evening, for now, we will update the stock in the system, thanks !

  • Question : Inquiry related delivery from era****Jan 19, 2019

    hi, may i know where are you located at? can self collection?

    Answer : [Re] Inquiry related delivery from era****

    Hi, our address is 154 rochor road, Singapore 188429, 1 shop away from bugis village macdonald. We are open daily from 9.30am to 8.30pm. Yes you can select self collection, Thanks !

    Question : [Re] Inquiry related delivery from era****

    okie. thanks. can i go personally instead buying frm qoo10?

    Answer : [Re] Inquiry related delivery from era****

    Hi, you can too, this product is available for purchase in store, thanks !

  • Question : Inquiry related return and exchange from ptw****Dec 03, 2018

    I collected wrong item. I bought thick mee suah but was given mee qian instead. I only found out when I reached home. Can I go down and make an exchange? Thanks

    Answer : [Re] Inquiry related return and exchange from ptw****

    Hi, yes you can. We apologize for the mistake !

+View all Notice, FAQ, Q&A >>
100% Sunway Flax Seed Powder (250g)
100% Sunway Flax Seed Powder (250g)
Item Q&A
  • Question : Inquiry for the item from ah_****Jun 11, 2019

    Hi wat the expiry or manufacturing date? Thks

    Answer : [Re] Inquiry for the item from ah_****

    Hi this catch expiry date is on 10 Aug 2020. Thank you!

  • Question : Inquiry related delivery from sia****Jul 11, 2018

  • Question : production dateJan 12, 2018

  • Question : Delivery Wrong itemsJan 11, 2018

    You delivered me wrong times for my order: 242314815 and 242314816. Please check properly.

    Answer : [Re] Delivery Wrong items

    Hi, we recycle our boxes to use as packaging material, do open up and check the content inside, thanks !

  • Question : Inquiry for the item from she****Nov 15, 2017

+View all Notice, FAQ, Q&A >>
LOWEST PRICE EVER! SUPERSALE SPECIAL! 1KG Buttered Salted Peanuts Fresh Large Crunchy peanuts!
LOWEST PRICE EVER! SUPERSALE SPECIAL! 1KG Buttered Salted Peanuts Fresh Large Crunchy peanuts!
Item Q&A
  • Question : Inquiry for the item from Sna****Jun 11, 2019

    hi when next promo?

    Answer : [Re] Inquiry for the item from Sna****

    Hi sorry we do not have any updates on the next promotion yet.

  • Question : Inquiry for the item from Dia****Apr 16, 2019

    Is your shop open on this coming Friday,(Good Friday) ?

    Answer : [Re] Inquiry for the item from Dia****

    Hi, Yes we are open. Our address is 154 rochor road, Singapore 188429, 1 shop away from bugis village macdonald. We are open daily from 9.30am to 8.00pm. Thanks !

  • Question : Inquiry related delivery from 244****Apr 14, 2019

  • Question : Inquiry for the item from jxj****Apr 14, 2019

    Hi,
    I would like to buy more of the sunflower seeds hickory flavour to stock up. May I know the expiry date of this batch? Thanks!

    Answer : [Re] Inquiry for the item from jxj****

    Hi, our current batch will expire on Augst 1st 2019, thanks !

  • Question : Inquiry for the item from 250****Apr 13, 2019

+View all Notice, FAQ, Q&A >>
LOWEST PRICE ON QOO10! U.P. $30! Shelled California Walnut (Halves and Pieces) 1KG For $20 !
LOWEST PRICE ON QOO10! U.P. $30! Shelled California Walnut (Halves and Pieces) 1KG For $20 !
Item Q&A
  • Question : Inquiry from 246****Jun 10, 2019

    How do I go about placing an order for the walnut and roasted black bean? There is no option for the black bean and when I keyed it manually, there is no response.

    Answer : [Re] Inquiry from 246****

    Hi you can find the walnut at this link:

    https://www.qoo10.sg/item/LAO-BAN-NIANG-LOWEST-PRICE-ON-QOO10-U-P-30-SHELLED-CALIFORNIA-WALNUT-HALVES/543839540

    you can find roasted black bean at this link:

    https://www.qoo10.sg/item/TAIWAN-ROASTED-BLACK-BEAN-500G-AT-ONLY-8-90-ONLY/554783578

    Just add the items to your cart and you will be able to order them. Thank you!

  • Question : Inquiry for the item from sam****Jun 09, 2019

    Choose store pick up but still charge $1.99 shipping fee. Pls check.

    Answer : [Re] Inquiry for the item from sam****

    Hi, there seems to be no additional charge after checking our system. Can you please give it a try again? And if possible to send me a screenshot of the additonal shipping fee. Thank you!

  • Question : Inquiry for the item from liq****Jun 06, 2019

    when restock as sold out for daily?

    Answer : [Re] Inquiry for the item from liq****

    Hi, Stock will restock periodically, thanks !

  • Question : Inquiry from ham****Jun 05, 2019

    Hi, why I'm I still charge on delivery on check out when I placed the order for self collection ?

    Answer : [Re] Inquiry from ham****

    Hi, may we have your order no. ?

  • Question : Inquiry for the item from blo****Jun 05, 2019

    Charcoal cashew nuts how many grams?

    Answer : [Re] Inquiry for the item from blo****

    Hi, it is 500grams. Thanks !

+View all Notice, FAQ, Q&A >>
Limited qty! Fresh Bean House Almond Powder 600g
Limited qty! Fresh Bean House Almond Powder 600g
Item Q&A
  • Question : Inquiry for the item from Cat****Jun 08, 2019

    kindly advise expiry date

    Answer : [Re] Inquiry for the item from Cat****

    Hi our current batch expiry date is 24 sept 2020, thanks !

  • Question : Inquiry for the item from fay****Apr 23, 2019

    hi seller whe is restock? thnks

    Answer : [Re] Inquiry for the item from fay****

    Hi, we have updated the stock, do note that there has been an increased of prices due to supplier increased price. Thanks !

  • Question : Inquiry for the item from shl****Dec 30, 2018

    Dear seller,

    Is there added sugar and creamer to the almond powder

    Answer : [Re] Inquiry for the item from shl****

    Hi, it is 100% pure almond powder. Thanks !

  • Question : Inquiry related delivery from sal****Nov 22, 2018

    Stated as free 1 day. I would like to order
    Tq

    Answer : [Re] Inquiry related delivery from sal****

    Hi, would like to understand what do you mean by stated as free 1day. Will you be able to elaborate? Thanks !

  • Question : Inquiry related delivery from sal****Nov 22, 2018

    Stated as free 1 day. I would like to order
    Tq

    Answer : [Re] Inquiry related delivery from sal****

    Hi, would like to understand what do you mean by stated as free 1day. Will you be able to elaborate? Thanks !

+View all Notice, FAQ, Q&A >>
Adlay Powder (No artificial colour chemical additives or preservatives added)
Adlay Powder (No artificial colour chemical additives or preservatives added)
Item Q&A
  • Question : Inquiry for the item from 238****Jun 08, 2019

    Hi, can this adlay powder mix easily in hot water? Does it get lumpy when hot water is added like the Greenmax pearl barley powder? Thanks.

    Answer : [Re] Inquiry for the item from 238****

    Hi, yes, it will get lumpy. Do make sure it is not boiling water but warm water, thanks !

  • Question : Inquiry for the item from yen****Sep 28, 2018

    Hi please advise what’s the expiry date?

    Answer : [Re] Inquiry for the item from yen****

    Hi, the current batch expiry date is 24th Nov 2019. Thanks !

  • Question : Inquiry for the item from lin****Apr 02, 2018

1 tael Angelica Sinensis  (Small Large Sweet (out of stock) )
1 tael Angelica Sinensis (Small Large Sweet (out of stock) )
Item Q&A
  • Question : Inquiry for the item from Gan****Jun 06, 2019

    What is the difference between Dang Gui 当归 and Dang Gui Head 当归首?

    Answer : [Re] Inquiry for the item from Gan****

    Hi, dang gui head is medical value is more potent, it has stronger effect compared to dang gui. Thanks !

    Question : [Re] Inquiry for the item from Gan****

    Noted. Thanks.

    Answer : [Re] Inquiry for the item from Gan****

    You are welcome :)

  • Question : Inquiry related delivery from sky****Dec 27, 2018

Dr Gram Organic Black Beans (green flesh)
Dr Gram Organic Black Beans (green flesh)
Item Q&A
  • Question : Inquiry from axc****Jun 05, 2019

100g Osmanthus/桂花 For $8.00 Only ! Good For The Skin and Eyes ! Detox!
100g Osmanthus/桂花 For $8.00 Only ! Good For The Skin and Eyes ! Detox!
Item Q&A
  • Question : Inquiry related delivery from Cle****Apr 19, 2019

    Hi, my order did not arrive, although it was registered as “delivered”. Do you know what went wrong?

    Answer : [Re] Inquiry related delivery from Cle****

    Hi, are you able to provide your order no. ?

    Question : [Re] Inquiry related delivery from Cle****

    292726487

    Answer : [Re] Inquiry related delivery from Cle****

    Hi, sorry for the delay, we have yet to get a reply back from qxpress. We asked for your kind understanding. Thanks !

    Question : [Re] Inquiry related delivery from Cle****

    Hi I have not received any updates since the call one month ago?

    Answer : [Re] Inquiry related delivery from Cle****

    Hi, sorry for the late reply, here is the message from qxpress.

    "The tracking number you provided SGP144328029, order number 292726487 was delivered on 26/03/2017.

    Please do note that we are not able to locate or trace the parcel after 14 working days of delivery status."

    As you have messaged us the first time at 19th april, qxpress are unable to do a follow up regarding your delivery. As a good will on our part, we will re-deliver another time. Thanks.

    Question : [Re] Inquiry related delivery from Cle****

    I did not receive any notification when the product was delivered. I usually would with all other products purchased from Qoo10. Could you please get the delivery person to notify me when its delivered please? Thank you for your goodwill gesture.

    Answer : [Re] Inquiry related delivery from Cle****

    Hi, we can pass along the message, however as shipping is handled by qxpress, our control is very limited, do hope you understand. Thanks !

    Question : [Re] Inquiry related delivery from Cle****

    Item received in good condition, with notification upon delivery. Thank you for your goodwill.

    Answer : [Re] Inquiry related delivery from Cle****

    You are welcome :)

Premium Japan Pearl Flower Mushroom. [U.P. $12.90]
Premium Japan Pearl Flower Mushroom. [U.P. $12.90]
Item Q&A
  • Question : Inquiry for the item from ahm****Jun 05, 2019

    Dear seller, system indicated pearl flower mushroom left only one quantity. I am getting 5 packets.

    Answer : [Re] Inquiry for the item from ahm****

    Hi, we will update, do check in 5 minutes, thanks !

  • Question : Inquiry related delivery from ahc****Feb 10, 2019

  • Question : Inquiry for the item from aly****Feb 07, 2018

    Is it true that the weight of the shipped items is less than actual?

    Answer : [Re] Inquiry for the item from aly****

    Hi, we will shipped accordingly to the weight listed. Thanks !

  • Question : Inquiry for the item from wsp****Feb 02, 2018

  • Question : Estimated delivery datesJan 23, 2018

    Hi, please advise estimated delivery dates for my order no. 242511153. Thank you.

    Answer : [Re] Estimated delivery dates

    Hi, as per memo, you mentioned that you want us to deliver on 3rd Feb, therefore we are holding back the delivery till then. Thanks !

    Question : [Re] Estimated delivery dates

    Hi seller,

    Oic sorry I must have forgotten to send memo separately to each seller. You can send any day now....no need to wait till 3rd Feb. Thank you.

    Answer : [Re] Estimated delivery dates

    Hi, noted with thanks. We will try to ship out your items ASAP.

+View all Notice, FAQ, Q&A >>
NEW BATCH 1kg Promo! Premium Big Red Dates (2.0cm to 3cm) ONE DAY GSS SPECIAL!! BEST PRICE!!
NEW BATCH 1kg Promo! Premium Big Red Dates (2.0cm to 3cm) ONE DAY GSS SPECIAL!! BEST PRICE!!
Item Q&A
  • Question : Inquiry for the item from rin****Jun 03, 2019

    Is the sugar added to the dates?

    Answer : [Re] Inquiry for the item from rin****

    Hi, there are no sugar added, thanks !

  • Question : Inquiry for the item from tew****May 07, 2019

  • Question : Inquiry for the item from 240****Feb 22, 2019

    how long can it be kept in the fridge and outside

    Answer : [Re] Inquiry for the item from 240****

    Hi, fridge up to a year, outside 3- 4 months. Thanks !

  • Question : Inquiry related delivery from jac****Feb 13, 2019

  • Question : Inquiry for the item from cha****Feb 01, 2019

    Hi! If i order the dates now, can i go to the shop to collect this weekend? Thanks :)

    Answer : [Re] Inquiry for the item from cha****

    Hi, yes, do be reminded we will be closing early on Sunday and it will be our last day of operation. Thanks !

+View all Notice, FAQ, Q&A >>
Sunflower seeds (Hickory And Caramel) 1 packet for $2.20 only !!!
Sunflower seeds (Hickory And Caramel) 1 packet for $2.20 only !!!
Item Q&A
  • Question : Inquiry for the item from lov****Jun 01, 2019

    Why am I not able buy even if I select less than 13packs?

    Answer : [Re] Inquiry for the item from lov****

    Hi, we will increase the quantities so you can order more, thanks !

  • Question : Inquiry for the item from luv****Apr 20, 2019

    Hi! When is the stock coming in for hickory flavoured sunflower seeds?

    Answer : [Re] Inquiry for the item from luv****

    Hi, we have updated the stocks, thanks !

    Question : [Re] Inquiry for the item from luv****

    Still don’t see it under the options :(

    Answer : [Re] Inquiry for the item from luv****

    Hold on, do check it in 5 minutes, thanks !

    Question : [Re] Inquiry for the item from luv****

    Thank you!

    Answer : [Re] Inquiry for the item from luv****

    You are welcome :)

  • Question : Inquiry for the item from chu****Mar 28, 2019

    Expiry date?

    Answer : [Re] Inquiry for the item from chu****

    Hi, the expiry date is 2nd august 2019, thanks !

  • Question : Inquiry for the item from see****Feb 26, 2019

    Seller I collected Hickory flavour on 01/02/19 printed on packaging 2018 04 20 (used within 8 months). So already expired upon collection?

    Answer : [Re] Inquiry for the item from see****

    Hi, we sincerely apologize for giving you the expired batch, it is due to the carelessness of our staffs. May i know how many packets you bought and would you like to come down to our store for exchange or we can arrange a courier to do an exchange, do advise, thanks !

    Question : [Re] Inquiry for the item from see****

    It’s only 1 packet. Can u do an exchange anytime. Just call before delivery. Tks.

    Answer : [Re] Inquiry for the item from see****

    Please do provide us your delivery address and contact number. Thank you!

    Question : [Re] Inquiry for the item from see****

    418A East Coast Rd (429005)

  • Question : Inquiry for the item from luv****Feb 23, 2019

    When will the stock for hickory come in? Would like to order some

    Answer : [Re] Inquiry for the item from luv****

    Hi, our new stocks will only arrive on early April, thanks for your interest !

+View all Notice, FAQ, Q&A >>
Thick Japan Flower Mushrooms (4-5cm) High Quality ! BESTSELLER!
Thick Japan Flower Mushrooms (4-5cm) High Quality ! BESTSELLER!
Item Q&A
  • Question : Inquiry for the item from cha****Jun 01, 2019

    When will be the next sale?

    Answer : [Re] Inquiry for the item from cha****

    Hi, for now we do not have any confirmation of next sales. Do keep a look out ! Thanks !

  • Question : Inquiry for the item from hoz****May 23, 2019

  • Question : Inquiry for the item from 234****Jan 27, 2019

    Hi seller, i miss the time sell offer for Japan flower mushroom 200g for S$10.90, may i know the offer will come back again? if i order by tomorrow, when is the earliest delivery date?
    Regards,
    SCLee

    Answer : [Re] Inquiry for the item from 234****

    Sorry price should be 250g for S&10.90,

    Question : [Re] Inquiry for the item from 234****

    Hi, currently we have no update regarding this. If you ordered today, we are able to ship out latest by tomorrow, therefore you can received your parcel the day after tomorrow. Thanks !

  • Question : Inquiry related delivery from ben****Jan 21, 2019

    Why am I charge of the shipping of 3.9 when I select store pick up.

    Answer : [Re] Inquiry related delivery from ben****

    Hi, it seems that you have selected qprime as your shipping method. Do you have your order no. ? thanks !

  • Question : Inquiry for the item from cas****Jan 17, 2019

    Do we need to print out a copy of the evoucher for collection at your shop?

    Answer : [Re] Inquiry for the item from cas****

    Hi, sorry for the late reply as i am back in reservist for 10 days, nope, you can just use the app on your phone to collect, thanks !

    Question : [Re] Inquiry for the item from cas****

    It's OK. I collected on Thur already. Thanks!

    Answer : [Re] Inquiry for the item from cas****

    You are welcome :) We thank you for your kind support !

+View all Notice, FAQ, Q&A >>
PROMO ! 1 FOR 1 ! American Ginseng Slices !
PROMO ! 1 FOR 1 ! American Ginseng Slices !
Item Q&A
  • Question : Inquiry for the item from sim****May 29, 2019

    May i know whens the expiry date

    Answer : [Re] Inquiry for the item from sim****

    Hi, this product goes by shelf life. If kept refrigerated it can lasts up to a year. If you want to keep even longer than this, you can store in freezer. Thanks !

    Question : [Re] Inquiry for the item from sim****

    Store in fridge the taste n smell alr gone.

    Answer : [Re] Inquiry for the item from sim****

    Hi, yes, the longer you store the less taste anf flavour it will be, The potentency of the medical value will reduce too. So it is recommended to consume it within 3 months. Thanks !

  • Question : Inquiry for the item from tjm****May 31, 2019

    Hi, what is the age for this promo ginseng?

    Answer : [Re] Inquiry for the item from tjm****

    Hi, the age of cultivation is 5 years. Thanks !

  • Question : Inquiry for the item from jen****May 29, 2019

    Hi,

    For the price of 19.90. Is it also buy 1 free 1?

    Answer : [Re] Inquiry for the item from jen****

    Hi, yes, it is buy 1 get 1 free, do grab it asap !

  • Question : Inquiry for the item from n9-****Feb 21, 2019

    Is this suitable to brew chicken soup?

    Answer : [Re] Inquiry for the item from n9-****

    Hi, both are suitable to brew chicken soup, however taste wise, this will not be as strong as the other, thanks !

  • Question : Country ProductAug 15, 2018

    Hi Seller,

    May I know your Ginseng originally from American or Canada ?

    Answer : [Re] Country Product

    Hi, it originates from America. Thanks !

+View all Notice, FAQ, Q&A >>
Ba Zhen Soup And Shi Quan Da Bu Soup ! Tasty Aromatic Traditional Pre-Packed  Chinese Herbs Soups!
Ba Zhen Soup And Shi Quan Da Bu Soup ! Tasty Aromatic Traditional Pre-Packed Chinese Herbs Soups!
Item Q&A
  • Question : Inquiry for the item from hoz****May 30, 2019

  • Question : Inquiry for the item from cou****Feb 27, 2019

  • Question : Inquiry for the item from mic****Sep 12, 2018

    when will this be restock?

    Answer : [Re] Inquiry for the item from mic****

    Hi, we have updated the stock ! thanks !

  • Question : Inquiry for the item from dep****Apr 24, 2018

  • Question : Inquiry from Kei****Mar 07, 2018

    Hi seller, do u sell 六味汤 soup pack?

    Answer : [Re] Inquiry from Kei****

    Hi, we are sorry to inform you, we currently do not sell this. Thanks !

+View all Notice, FAQ, Q&A >>
Red Salvia Roots/红丹参 Great for the heart ! 100g for $3.00 only !
Red Salvia Roots/红丹参 Great for the heart ! 100g for $3.00 only !
Item Q&A
Assorted Nuts and Seeds! Brazil Nuts/Macadamia/Baked Cashew/Pine Nuts/Pecan Nuts ! Healthy And Tasty Nuts!
Assorted Nuts and Seeds! Brazil Nuts/Macadamia/Baked Cashew/Pine Nuts/Pecan Nuts ! Healthy And Tasty Nuts!
Item Q&A
  • Question : Inquiry for the item from kwo****May 30, 2019

    dear seller

    if i select store pick up, i juz give yr sale person my order number will do right? tks..

    Answer : [Re] Inquiry for the item from kwo****

    Hi, do know that you can either show the orders in phone's qoo10 application, or to print out the pick up voucher with QR code. Thanks !

  • Question : Inquiry for the item from Jef****May 11, 2019

    Qty 2 per person. You have 14 items on sale but can only buy 1 each (max total 2); or buy 2 of the same item and cannot buy anything else. It's been more than a week and I still cannot purchase more (different items). Does this make business sense?
    Qty 2 per person is usually used for single item on sale. Mistake? or ?? Qty 2 per item?

    Answer : [Re] Inquiry for the item from Jef****

    Hi, the promotion limitation is done by qoo10. We will feedback to qoo10 regarding this, thanks for highlighting this issue.

  • Question : Inquiry for the item from die****May 08, 2019

  • Question : Inquiry for the item from kwo****May 09, 2019

    Dear seller

    Is it the same price if I go down directly to your shop to buy? Thank you.

    Answer : [Re] Inquiry for the item from kwo****

    Hi, it is different price, promo prices only apply on Qoo10, thanks !

  • Question : Inquiry for the item from Liz****Apr 29, 2019

    Hi seller, can i check with u,
    I have previously ordered before as well...
    I want to order baked almonds.
    The price shown is for 500gm? Or 1kg?
    Because the order list says is baked almonds 1kg.
    But i saw from my previous picture reviews, the plastic states 500gm.

    Answer : [Re] Inquiry for the item from Liz****

    Hi, if it is stated as 1kg it is 1kg, however we packed it into 500g per pack, thanks !

    Question : [Re] Inquiry for the item from Liz****

    Tat means if i order one kilo, i will receive 2 packs of 500gm is tat correct?

    Answer : [Re] Inquiry for the item from Liz****

    Hi yes you are right !

    Question : [Re] Inquiry for the item from Liz****

    Thank u!!! Will place order !!!!

    Answer : [Re] Inquiry for the item from Liz****

    You are welcome :)

+View all Notice, FAQ, Q&A >>
Natural Pumpkin Seeds Kernel (raw) ! 500g For Only $5.90 !
Natural Pumpkin Seeds Kernel (raw) ! 500g For Only $5.90 !
Item Q&A
  • Question : Inquiry related delivery from lee****May 27, 2019

  • Question : Inquiry for the item from hwe****May 04, 2019

    Kindly advise expiry date
    Thanks

    Answer : [Re] Inquiry for the item from hwe****

    Hi, we go by shelf life for our products as we ordered in bulk. As it is raw pumpkin seeds, it can be stored for quite a long time in refrigerated, up to a year, thanks !

  • Question : Inquiry for the item from but****Apr 25, 2019

    Hi, do the pumpkin seeds have salt on it or free of salt?

    Answer : [Re] Inquiry for the item from but****

    Hi, it is raw pumpkin seeds, nothing has been added to it, thanks !

  • Question : Inquiry from sok****Apr 19, 2019

    May I know the exact location of your store?

    Answer : [Re] Inquiry from sok****

    Hi, our address is 154 rochor road, Singapore 188429, 1 shop away from bugis village macdonald. We are open daily from 9.30am to 8.00pm. Thanks !

  • Question : Inquiry for the item from bsc****Feb 08, 2019

    Where are these seeds from.?

    Answer : [Re] Inquiry for the item from bsc****

    Hi, the seeds are from China, thanks !

+View all Notice, FAQ, Q&A >>