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Q & A Lists
Item Question & Answer
[SUPER DEAL CNY GOODIES] Spicy Shrimps Rolls ! Samosa ! Tom Yum Crackers ! Cashew Nuts ! Many More !
[SUPER DEAL CNY GOODIES] Spicy Shrimps Rolls ! Samosa ! Tom Yum Crackers ! Cashew Nuts ! Many More !
Item Q&A
  • Question : Inquiry for the item from clj****May 26, 2019

  • Question : Inquiry for the item from nur****May 07, 2019

  • Question : Inquiry for the item from kyu****May 07, 2019

    Hi may i know if roasted cashew nut (500g) is going to be available soon?

    Answer : [Re] Inquiry for the item from kyu****

    Hi, it will be arriving next month if there is no delay, thanks !

    Question : [Re] Inquiry for the item from kyu****

    Okay thank you :)

    Answer : [Re] Inquiry for the item from kyu****

    You are welcome :)

  • Question : Inquiry for the item from kit****May 07, 2019

    Is there stock for tomyum crackers? Can’t find the selection.Thanks
    .

    Answer : [Re] Inquiry for the item from kit****

    Hi, we apologize, this item is currently out of stock, thanks !

    Question : [Re] Inquiry for the item from kit****

    Thank you for replying. Noted. Hope you can replenish soon.

    Answer : [Re] Inquiry for the item from kit****

    Hi, usually the tom yum crackers are only available during CNY period, but we will try to source from new supplier, thanks !

  • Question : Inquiry related delivery from ath****May 07, 2019

+View all Notice, FAQ, Q&A >>
Baked US Almonds ! CHEAPEST ON QOO10! 1KG SPECIAL!! Usual Price 1kg for $28.90! Tasty and Healthy!
Baked US Almonds ! CHEAPEST ON QOO10! 1KG SPECIAL!! Usual Price 1kg for $28.90! Tasty and Healthy!
Item Q&A
  • Question : Inquiry from lih****May 26, 2019

    For self collection ,any procedure to follow?

    Answer : [Re] Inquiry from lih****

    Do present either the pickup voucher or use qoo10's app to collect. Thanks !

  • Question : Inquiry for the item from 236****May 19, 2019

    Hi Seller, I have tried to order 4kg baked almonds and 1kg walnuts but system keeps rejecting 1st that both items cannot be shipped together and later that there is a 2kg limit. I plan to order every month. This is actually my 2nd repeat order. Can you help?

    Answer : [Re] Inquiry for the item from 236****

    Hi, the limit of 2 quantites are set by qoo10 for promotion, we apologize we are unable to remove the limit.

    Question : [Re] Inquiry for the item from 236****

    A weird biz model but thank you for your reply.

    Answer : [Re] Inquiry for the item from 236****

    You are welcome :)

  • Question : Inquiry for the item from jus****May 06, 2019

    What's the difference between this USA Almond and the other CNY listing, 500g for $8.30? Are they the same USA Almond?

    Answer : [Re] Inquiry for the item from jus****

    Hi, yes, they are the same item, thanks !

  • Question : Inquiry for the item from Liz****Apr 27, 2019

  • Question : Inquiry from mis****Apr 15, 2019

    May I know your shop operating hours?

    Answer : [Re] Inquiry from mis****

    Hi, our address is 154 rochor road, Singapore 188429, 1 shop away from bugis village macdonald. We are open daily from 9.30am to 8.00pm. Thanks !

    Question : [Re] Inquiry from mis****

    👍🏻

    Answer : [Re] Inquiry from mis****

    You are welcome :)

+View all Notice, FAQ, Q&A >>
100g Osmanthus/桂花 For $8.00 Only ! Good For The Skin and Eyes ! Detox!
100g Osmanthus/桂花 For $8.00 Only ! Good For The Skin and Eyes ! Detox!
Item Q&A
  • Question : Inquiry related delivery from Cle****Apr 19, 2019

    Hi, my order did not arrive, although it was registered as “delivered”. Do you know what went wrong?

    Answer : [Re] Inquiry related delivery from Cle****

    Hi, are you able to provide your order no. ?

    Question : [Re] Inquiry related delivery from Cle****

    292726487

    Answer : [Re] Inquiry related delivery from Cle****

    Hi, sorry for the delay, we have yet to get a reply back from qxpress. We asked for your kind understanding. Thanks !

    Question : [Re] Inquiry related delivery from Cle****

    Hi I have not received any updates since the call one month ago?

Lowest Price you can get! Premium Grade US Cranberries! 1Kg Special Offer! Healthy tasty!!
Lowest Price you can get! Premium Grade US Cranberries! 1Kg Special Offer! Healthy tasty!!
Item Q&A
  • Question : Inquiry for the item from 236****May 25, 2019

    Hi,
    When will list the promotion 9.9 price? Thanks.

    Answer : [Re] Inquiry for the item from 236****

    Hi, as of now we do not have cranberries promotion lined up, do keep a look out, thanks !

  • Question : Inquiry for the item from 237****Apr 07, 2019

    Your Offer price is $14.9 /kg.
    The price on the package is $9.9 /kg .

    Why is there such a discrepancy?

    Answer : [Re] Inquiry for the item from 237****

    Hi, we apologize for the error, the thumbnail price is outdated. We will update accordingly, thanks !

  • Question : Inquiry from oli****Apr 06, 2019

  • Question : Inquiry for the item from drt****Jan 30, 2019

  • Question : Inquiry for the item from fhs****Jan 02, 2019

+View all Notice, FAQ, Q&A >>
Confinement Herbs Packages Cater To Your Every Needs ! 30 days Teas Soups and Herbal Baths !
Confinement Herbs Packages Cater To Your Every Needs ! 30 days Teas Soups and Herbal Baths !
Item Q&A
  • Question : Inquiry for the item from 240****May 24, 2019

  • Question : Inquiry for the item from luv****May 17, 2019

    Hi, what is the golden package? Not written in description

    Answer : [Re] Inquiry for the item from luv****

    Hi, golden package includes 30 days soups, 30 days tea and 2 packet sheng hua tang, thanks !

  • Question : Inquiry for the item from 212****May 04, 2019

    Hi Seller, I have rec'd the products in good order together with a FREE Slow Cooker (1.5 Lit). I would like to check with you, is this "Slow Cooker" meant for cooking the confinement herbs.

    Answer : [Re] Inquiry for the item from 212****

    For SHENG HUA TANG: to consume on day 8 and 9 as per your cooking method. Pls advise on the following: (1) Can I add meat to it; (2) Do I still need to drink the confinement Herbal Soup on the said day 8 & 9, if yes, which one should I drink first and wait for how long (minutes/hours) to drink the second one; (3) for all these, do I need to consume in the morning.

    Question : [Re] Inquiry for the item from 212****

    Hi, Further to my queries, kindly reply asap. Thanks

    Answer : [Re] Inquiry for the item from 212****

    Hi, sorry for the late reply. Yes, the slow cooker is to be used for the soup.

    1) Yes, you can add meat to sheng hua tang to get a better taste.

    2) Yes, we can advise you to take sheng hua tang before lunch (roughly 30 minutes before lunch) and then take day 8 soup pack during meal.

    3) Consuming can be done throughout the day, there is no specific timing to consume them.

    Do contact us at 63363294 if you have more queries, thanks !

    Question : [Re] Inquiry for the item from 212****

    Thanks for your advice.

    Answer : [Re] Inquiry for the item from 212****

    You are welcome :)

  • Question : Inquiry for the item from ozo****Mar 26, 2019

  • Question : Inquiry for the item from Ela****Apr 17, 2019

    May I know for c-sec delivery, I will be in hospital for at least 5days before discharge.
    So When I should start the herbs soup? after discharge or right after my deliver?

    Answer : [Re] Inquiry for the item from Ela****

    Hi, you can consume the herbal soups on the day you reached home. That will be your day 1 of confinement. Thanks !

+View all Notice, FAQ, Q&A >>
100g Mint leaf/薄荷叶 For $5.00 ! Aids digestion and weight loss !
100g Mint leaf/薄荷叶 For $5.00 ! Aids digestion and weight loss !
Item Q&A
  • Question : Inquiry for the item from est****May 23, 2019

    Hi, seller. These mint leaves need to keep in fridge?

    Answer : [Re] Inquiry for the item from est****

    Hi, if keeping for 1 month and below, you can keep outside in a cool and dry places. If more than that, do keep it refrigerated, thanks !

Thick Japan Flower Mushrooms (4-5cm) High Quality ! BESTSELLER!
Thick Japan Flower Mushrooms (4-5cm) High Quality ! BESTSELLER!
Item Q&A
  • Question : Inquiry for the item from hoz****May 23, 2019

  • Question : Inquiry for the item from 234****Jan 27, 2019

    Hi seller, i miss the time sell offer for Japan flower mushroom 200g for S$10.90, may i know the offer will come back again? if i order by tomorrow, when is the earliest delivery date?
    Regards,
    SCLee

    Answer : [Re] Inquiry for the item from 234****

    Sorry price should be 250g for S&10.90,

    Question : [Re] Inquiry for the item from 234****

    Hi, currently we have no update regarding this. If you ordered today, we are able to ship out latest by tomorrow, therefore you can received your parcel the day after tomorrow. Thanks !

  • Question : Inquiry related delivery from ben****Jan 21, 2019

    Why am I charge of the shipping of 3.9 when I select store pick up.

    Answer : [Re] Inquiry related delivery from ben****

    Hi, it seems that you have selected qprime as your shipping method. Do you have your order no. ? thanks !

  • Question : Inquiry for the item from cas****Jan 17, 2019

    Do we need to print out a copy of the evoucher for collection at your shop?

    Answer : [Re] Inquiry for the item from cas****

    Hi, sorry for the late reply as i am back in reservist for 10 days, nope, you can just use the app on your phone to collect, thanks !

    Question : [Re] Inquiry for the item from cas****

    It's OK. I collected on Thur already. Thanks!

    Answer : [Re] Inquiry for the item from cas****

    You are welcome :) We thank you for your kind support !

  • Question : Inquiry for the item from jus****Jan 03, 2019

    Please let me know what to do with Japan Pearl Mushroom? Which type is best for just fried mee boon, and which type for soup, and which type is best for braising?

    Answer : [Re] Inquiry for the item from jus****

    Hi, for braising, you can go for japan flower mushroom or pearl mushroom.
    For soup, you can go for camellia mushroom.
    Pearl mushroom can be fry with vegetable, braise with sea cucumber or put into soup etc. Thanks !

+View all Notice, FAQ, Q&A >>
Premium Taiwan Shiitake Mushroom Chips ! Wholesales price 1kg per pack !
Premium Taiwan Shiitake Mushroom Chips ! Wholesales price 1kg per pack !
Item Q&A
  • Question : Inquiry for the item from pau****May 19, 2019

    Hi, kindly check when is the expiry date?

    Answer : [Re] Inquiry for the item from pau****

    Hi the current batch expiry date is on 3th Nov 2019, thanks !

  • Question : Inquiry for the item from bub****Apr 10, 2019

    1kg for $32? 2 pack of 500g?

    Answer : [Re] Inquiry for the item from bub****

    Hi, it is 1kg for $60. 500g for $32. Thanks !

  • Question : Inquiry for the item from sve****Jan 20, 2019

    $32 for 500grammes? That's ridiculous

    Answer : [Re] Inquiry for the item from sve****

    Hi, yes, the price is of that, thanks !

Cashew and walnut powder
Cashew and walnut powder
Item Q&A
  • Question : Inquiry for the item from Nin****May 16, 2019

    Is it sweetened?

    Answer : [Re] Inquiry for the item from Nin****

    Hi, this is no sugar added, thanks !

  • Question : Expiry dateOct 01, 2018

    when is the Expiry date. Thanks

    Answer : [Re] Expiry date

    Hi, our current batch expiry date is 5th Jan 2020, thanks !

  • Question : Inquiry from ima****Mar 11, 2018

    Hello
    , do you have pure Macho nut powder? Thanks

    Answer : [Re] Inquiry from ima****

    Hi there!
    Sorry, we do not carry that product.

  • Question : Inquiry for the item from ima****Mar 10, 2018

  • Question : Inquiry for the item from ima****Mar 04, 2018

    Hello
    Sugar added ? Walnut cashewnut 100% ?
    Expired ? Thanks

    Answer : [Re] Inquiry for the item from ima****

    Hi, there is no sugar added. The expiry is 16th feb 2019. And yes it is 100% walnut and cashew. Thanks !

+View all Notice, FAQ, Q&A >>
Sau Tao Noodle Gift Box ! Abalone And Prawn Flavor ! Every Packet Comes With Sauce With Olive Oil !
Sau Tao Noodle Gift Box ! Abalone And Prawn Flavor ! Every Packet Comes With Sauce With Olive Oil !
Item Q&A
  • Question : Inquiry for the item from 243****May 15, 2019

    Hi seller,

    What's the expiry date of Abalone and Prawn Noodles? Thank you.

    Answer : [Re] Inquiry for the item from 243****

    Hi, our current batch expiry date is on 15 march 2020, thanks !

Muar Handmade Flour Vermicelli (500g) 1 Packet for $4.00 ONLY !
Muar Handmade Flour Vermicelli (500g) 1 Packet for $4.00 ONLY !
Item Q&A
  • Question : Inquiry for the item from Joo****May 13, 2019

    May I know how long is deliver thanks

    Answer : [Re] Inquiry for the item from Joo****

    Hi, we will try to ship out the next working day, so the local delivering time will be roughly 2-3 days. Thanks !

    Question : [Re] Inquiry for the item from Joo****

    Thank yu I already order 8pack

    Answer : [Re] Inquiry for the item from Joo****

    Noted with thanks !

  • Question : Inquiry for the item from ptw****Feb 28, 2019

    When is the new stock for mee sua coming in?

    Answer : [Re] Inquiry for the item from ptw****

    Hi, thanks for your interest, our new stocks will come later in the evening, for now, we will update the stock in the system, thanks !

  • Question : Inquiry related delivery from era****Jan 19, 2019

    hi, may i know where are you located at? can self collection?

    Answer : [Re] Inquiry related delivery from era****

    Hi, our address is 154 rochor road, Singapore 188429, 1 shop away from bugis village macdonald. We are open daily from 9.30am to 8.30pm. Yes you can select self collection, Thanks !

    Question : [Re] Inquiry related delivery from era****

    okie. thanks. can i go personally instead buying frm qoo10?

    Answer : [Re] Inquiry related delivery from era****

    Hi, you can too, this product is available for purchase in store, thanks !

  • Question : Inquiry related return and exchange from ptw****Dec 03, 2018

    I collected wrong item. I bought thick mee suah but was given mee qian instead. I only found out when I reached home. Can I go down and make an exchange? Thanks

    Answer : [Re] Inquiry related return and exchange from ptw****

    Hi, yes you can. We apologize for the mistake !

  • Question : New stockFeb 07, 2018

    Will you be replenishing the stock soon?

    Answer : [Re] New stock

    Hi, we have restocked the goods, thanks !

Dried Monkey head Mushroom 100g For $4.00 Only ! Good for Soup !
Dried Monkey head Mushroom 100g For $4.00 Only ! Good for Soup !
Item Q&A
  • Question : Inquiry from sur****May 12, 2019

    Hi, may I check on your self collection days/times? Thanks

    Answer : [Re] Inquiry from sur****

    Hi, our address is 154 rochor road, Singapore 188429, 1 shop away from bugis village macdonald. We are open daily from 9.30am to 8.00pm. Thanks !

    Question : [Re] Inquiry from sur****

    Thank you

    Answer : [Re] Inquiry from sur****

    You are welcome :)

200g Roselle/洛神花 For $4.00 Only ! improves circulation lowers blood pressure aids digestion !
200g Roselle/洛神花 For $4.00 Only ! improves circulation lowers blood pressure aids digestion !
Item Q&A
  • Question : Inquiry related delivery from rei****May 12, 2019

    when will you have stock for this roselle?

    Answer : [Re] Inquiry related delivery from rei****

    Hi, we have updated the stock, thanks !

  • Question : Inquiry for the item from Sal****Apr 25, 2019

    需要把泡洛神花的第一遍水倒掉吗?像泡茶??

    Answer : [Re] Inquiry for the item from Sal****

    你好,需要冲一遍,谢谢!

  • Question : Inquiry for the item from Bee****Nov 22, 2018

    Hi please advise do you have stock for the 党参 l like to order some. Thanks.

    Answer : [Re] Inquiry for the item from Bee****

    Hi, do take a look at this llisting:
    https://www.qoo10.sg/item/LAO-BAN-NIANG-100G-RADIX-CODONOPSIS-GRADE-2-AND-GRADE-3/477428867https://www.qoo10.sg/item/LAO-BAN-NIANG-100G-RADIX-CODONOPSIS-GRADE-2-AND-GRADE-3/477428867
    Thanks !

Schisandra / 五味子. 100g for $8.50 ONLY !!!
Schisandra / 五味子. 100g for $8.50 ONLY !!!
Item Q&A
  • Question : Inquiry for the item from app****May 12, 2019

    Hi,
    I am looking for Schisandra for soup. Can this be use for soup? Is this dried Schisandra? Thanks

    Answer : [Re] Inquiry for the item from app****

    Hi, yes this can be used for soup, this is dried schisandra, thanks !

  • Question : Inquiry for the item from Bee****Dec 06, 2018

    Please advise can l add osmanthus with schisandra to made tea? Thanks.

    Answer : [Re] Inquiry for the item from Bee****

    Hi, yes you can. You can boil the schisandra first then add in osmanthus to taste. Thanks !

200g Dandelion/蒲公英 For $4.00 Only ! For Liver Detox Healthy Skin and Stomach !
200g Dandelion/蒲公英 For $4.00 Only ! For Liver Detox Healthy Skin and Stomach !
Item Q&A
  • Question : Inquiry for the item from tew****May 11, 2019

    How to cook this? Boil water to drink?

    Answer : [Re] Inquiry for the item from tew****

    Hi, yes, this can be use to boil water to drink, thanks !

  • Question : Inquiry for the item from sim****Mar 28, 2019

    Whens the expiry date

    Answer : [Re] Inquiry for the item from sim****

    Hi, there is no expiry date for this item. The shelf life is roughly 6 months if kept refridgerated, thanks !

  • Question : Inquiry for the item from yen****Sep 08, 2018

  • Question : Save for eatingJun 13, 2018

    Hi Seller,

    Is the Dandelion save to consume direct from the pack as I'm considering to buy for my pet.

    Answer : [Re] Save for eating

    Hi, it can be consume directly for pets. May i know what pet is that? Thanks !

    Question : [Re] Save for eating

    It;'s for my Guinea Pigs

    Answer : [Re] Save for eating

    Hi, yes, it can be eaten directly. Thanks !

    Question : [Re] Save for eating

    Hi Seller, I went to collect the dandelion together with my other purchases of 100g Stevia Sweet Leaf/甜菊叶 etc. I ask and the Sales lady state that she have weighted 200g for the dandelion. But when I got home and weight it with my small weighting machine its only 100g. Please advise as I've open the pack. The small pack cannot put in 200g of dandelion.

    Answer : [Re] Save for eating

    Hi, have you contacted us? Do contact us at 63363294. Thanks !

  • Question : Inquiry for the item from jea****May 31, 2018

    Hi, how do I cook this? Can it be eaten on its own?

    Answer : [Re] Inquiry for the item from jea****

    You can cook it with black sugar and drink it as herbal tea. Thanks !

Assorted Nuts and Seeds! Brazil Nuts/Macadamia/Baked Cashew/Pine Nuts/Pecan Nuts ! Healthy And Tasty Nuts!
Assorted Nuts and Seeds! Brazil Nuts/Macadamia/Baked Cashew/Pine Nuts/Pecan Nuts ! Healthy And Tasty Nuts!
Item Q&A
  • Question : Inquiry for the item from Jef****May 11, 2019

    Qty 2 per person. You have 14 items on sale but can only buy 1 each (max total 2); or buy 2 of the same item and cannot buy anything else. It's been more than a week and I still cannot purchase more (different items). Does this make business sense?
    Qty 2 per person is usually used for single item on sale. Mistake? or ?? Qty 2 per item?

    Answer : [Re] Inquiry for the item from Jef****

    Hi, the promotion limitation is done by qoo10. We will feedback to qoo10 regarding this, thanks for highlighting this issue.

  • Question : Inquiry for the item from die****May 08, 2019

  • Question : Inquiry for the item from kwo****May 09, 2019

    Dear seller

    Is it the same price if I go down directly to your shop to buy? Thank you.

    Answer : [Re] Inquiry for the item from kwo****

    Hi, it is different price, promo prices only apply on Qoo10, thanks !

  • Question : Inquiry for the item from Liz****Apr 29, 2019

    Hi seller, can i check with u,
    I have previously ordered before as well...
    I want to order baked almonds.
    The price shown is for 500gm? Or 1kg?
    Because the order list says is baked almonds 1kg.
    But i saw from my previous picture reviews, the plastic states 500gm.

    Answer : [Re] Inquiry for the item from Liz****

    Hi, if it is stated as 1kg it is 1kg, however we packed it into 500g per pack, thanks !

    Question : [Re] Inquiry for the item from Liz****

    Tat means if i order one kilo, i will receive 2 packs of 500gm is tat correct?

    Answer : [Re] Inquiry for the item from Liz****

    Hi yes you are right !

    Question : [Re] Inquiry for the item from Liz****

    Thank u!!! Will place order !!!!

    Answer : [Re] Inquiry for the item from Liz****

    You are welcome :)

  • Question : Inquiry for the item from jas****Apr 18, 2019

    Hi Are the baked cashew nuts unsalted?

    Answer : [Re] Inquiry for the item from jas****

    Hi, yes, the baked cashew nuts are unsalted, thanks !

+View all Notice, FAQ, Q&A >>
NEW BATCH 1kg Promo! Premium Big Red Dates (2.0cm to 3cm) ONE DAY GSS SPECIAL!! BEST PRICE!!
NEW BATCH 1kg Promo! Premium Big Red Dates (2.0cm to 3cm) ONE DAY GSS SPECIAL!! BEST PRICE!!
Item Q&A
  • Question : Inquiry for the item from tew****May 07, 2019

  • Question : Inquiry for the item from 240****Feb 22, 2019

    how long can it be kept in the fridge and outside

    Answer : [Re] Inquiry for the item from 240****

    Hi, fridge up to a year, outside 3- 4 months. Thanks !

  • Question : Inquiry related delivery from jac****Feb 13, 2019

  • Question : Inquiry for the item from cha****Feb 01, 2019

    Hi! If i order the dates now, can i go to the shop to collect this weekend? Thanks :)

    Answer : [Re] Inquiry for the item from cha****

    Hi, yes, do be reminded we will be closing early on Sunday and it will be our last day of operation. Thanks !

  • Question : Inquiry for the item from sha****Jan 16, 2019

    Hi, anything restock for red dates? Thanks.

    Answer : [Re] Inquiry for the item from sha****

    Hi, we have updated the stock, thanks !

+View all Notice, FAQ, Q&A >>
Roasted Hazelnuts ! 300g For Only $9.90 !
Roasted Hazelnuts ! 300g For Only $9.90 !
Item Q&A
  • Question : Inquiry for the item from Zin****May 07, 2019

  • Question : Inquiry for the item from 212****Nov 26, 2018

    Hi Seller, May I know do I have to keep it in the fridge after opening the packet and any expiry date.

    Answer : [Re] Inquiry for the item from 212****

    Hi, it would be best to keep it refrigerated to ensure its quallity. The expiry is stated on the package. Thanks !

  • Question : Roasted Hazelnuts ! 300g For Only $9.90Sep 05, 2018

    Hi Seller, I have ordered the above products (3 pkts) but cannot get coupon 10% store wide discount. Why?

    Answer : [Re] Roasted Hazelnuts ! 300g For Only $9.90

    Hi, if the item is on sales, coupon cannot be used on it, thanks !

  • Question : Inquiry from yuk****May 09, 2018

    What time do you close for collection?

    Answer : [Re] Inquiry from yuk****

    Hi, our address is 154 rochor road, Singapore 188429, 1 shop away from bugis village macdonald. We are open daily from 9.30am to 8.30pm. Thanks !

  • Question : Self collectApr 09, 2018

+View all Notice, FAQ, Q&A >>
300g Pearl Chrysanthemum/胎菊. 300g For $10.00 !!! DETOX AND CLEAR HEATINESSS NOW !
300g Pearl Chrysanthemum/胎菊. 300g For $10.00 !!! DETOX AND CLEAR HEATINESSS NOW !
Item Q&A
  • Question : Inquiry for the item from 233****May 05, 2019

    Hi the price for 300g is $10? Or?

    Answer : [Re] Inquiry for the item from 233****

    Hi, we apologize for the pricing error and has since corrected it, thanks !

  • Question : Inquiry for the item from ats****Mar 29, 2019

    What's the storage life of this item? Need to refrigerate? Thanks!

    Answer : [Re] Inquiry for the item from ats****

    Hi, the shelf life is 2 months if kept outside in a cool and dry condition. However, we recommend you to keep it refrigerated and it can lasts up to 8 months, thanks !

    Question : [Re] Inquiry for the item from ats****

    Thank you!

    Answer : [Re] Inquiry for the item from ats****

    You are welcome :)

  • Question : Inquiry from reg****Mar 29, 2019

  • Question : Inquiry for the item from sin****Apr 20, 2018

    is it ok to consume everyday? suitable for everybody even kids?

    Answer : [Re] Inquiry for the item from sin****

    Hi, yes, it is okay to consume everyday including kids. Thanks !

100g Cordyceps flowers For Only $5.00 !!! Add on $3 For Cordyceps heads more flavors !
100g Cordyceps flowers For Only $5.00 !!! Add on $3 For Cordyceps heads more flavors !
Item Q&A
  • Question : Inquiry for the item from mis****May 05, 2019

  • Question : Inquiry for the item from Ser****Apr 08, 2019

  • Question : i have order $80, why still store pickOct 03, 2018

  • Question : Thanks for yr answer & kindnessOct 03, 2018

  • Question : Inquiry for the item from cho****Jun 16, 2018

+View all Notice, FAQ, Q&A >>
100g Dried Lemon Slices/柠檬片 For $3.00 ! Good source of vitamin C and improves skin quality !
100g Dried Lemon Slices/柠檬片 For $3.00 ! Good source of vitamin C and improves skin quality !
Item Q&A
  • Question : Inquiry for the item from wfp****May 01, 2019

Natural Pumpkin Seeds Kernel (raw) ! 500g For Only $5.90 !
Natural Pumpkin Seeds Kernel (raw) ! 500g For Only $5.90 !
Item Q&A
  • Question : Inquiry for the item from hwe****May 04, 2019

    Kindly advise expiry date
    Thanks

    Answer : [Re] Inquiry for the item from hwe****

    Hi, we go by shelf life for our products as we ordered in bulk. As it is raw pumpkin seeds, it can be stored for quite a long time in refrigerated, up to a year, thanks !

  • Question : Inquiry for the item from but****Apr 25, 2019

    Hi, do the pumpkin seeds have salt on it or free of salt?

    Answer : [Re] Inquiry for the item from but****

    Hi, it is raw pumpkin seeds, nothing has been added to it, thanks !

  • Question : Inquiry from sok****Apr 19, 2019

    May I know the exact location of your store?

    Answer : [Re] Inquiry from sok****

    Hi, our address is 154 rochor road, Singapore 188429, 1 shop away from bugis village macdonald. We are open daily from 9.30am to 8.00pm. Thanks !

  • Question : Inquiry for the item from bsc****Feb 08, 2019

    Where are these seeds from.?

    Answer : [Re] Inquiry for the item from bsc****

    Hi, the seeds are from China, thanks !

  • Question : Inquiry for the item from hne****Jan 11, 2019

    Hi, when will the new stocks be in? Thanks

    Answer : [Re] Inquiry for the item from hne****

    Hi, we have replenished the stocks, thanks !

+View all Notice, FAQ, Q&A >>
LOWEST PRICE ON QOO10! U.P. $30! Shelled California Walnut (Halves and Pieces) 1KG For $20 !
LOWEST PRICE ON QOO10! U.P. $30! Shelled California Walnut (Halves and Pieces) 1KG For $20 !
Item Q&A
  • Question : Inquiry for the item from kho****May 01, 2019

    Hi, do the walnuts come with shells?

    Answer : [Re] Inquiry for the item from kho****

    Hi, it does not, thanks !

  • Question : Inquiry from 212****Apr 22, 2019

  • Question : Inquiry for the item from drt****Mar 25, 2019

  • Question : Inquiry for the item from drt****Mar 19, 2019

    1. are these walnuts baked?

    2. are these walnuts salted?

    please answer both queries.

    Answer : [Re] Inquiry for the item from drt****

    Hi,
    1) This are raw walnuts.

    2) The walnuts are raw without anything added to it.

    Thanks !

    Question : [Re] Inquiry for the item from drt****

    which country are these walnuts originated and processed?

    Answer : [Re] Inquiry for the item from drt****

    1. which country are these walnuts originated and processed?

    2. what is the expiry date of these walnuts?

    please answer both questions.

    Question : [Re] Inquiry for the item from drt****

    Hi,
    1) they are processed in the US.
    2) If kept refrigerated it can be store up to a year.
    Thanks !

    Answer : [Re] Inquiry for the item from drt****

    if keep in room temperature then can store how long?

    Question : [Re] Inquiry for the item from drt****

    Hi you can store for roughly 3 months if kept in room temperature in a dry and cool place. Thanks.

    Answer : [Re] Inquiry for the item from drt****

    you mentioned the 1 year (fridge) and 3 months (room temperature) storage respectively are referring to before or after removing the original packaging?

    Question : [Re] Inquiry for the item from drt****

    Hi, it is before removing packaging, Thanks !

  • Question : Inquiry for the item from drt****Mar 19, 2019

    1. are these walnuts added with sugar?

    2. are oil or any ingredients added to these walnuts?

    3. how do u pack to prevent damages or smashed?

    please answer all questions.

    Answer : [Re] Inquiry for the item from drt****

    Hi,
    1) These walnuts are natural, nothing has been added to it.

    2) No.

    3) We vacuum packed them.

    Thanks !

    Question : [Re] Inquiry for the item from drt****

    do you use bubble wrap or anything to buffer the impacts during delivery?

    Answer : [Re] Inquiry for the item from drt****

    Hi, we do not as the walnuts are able to withstand the delivery and so far there has not been any complains from our customers. Thanks !

+View all Notice, FAQ, Q&A >>
Ghee Hiang Sesame Oil (Black Sesame Oil (580ml) /White Sesame Oil (700ml)
Ghee Hiang Sesame Oil (Black Sesame Oil (580ml) /White Sesame Oil (700ml)
Item Q&A
  • Question : Inquiry for the item from For****Apr 30, 2019

    May i know the expiry date?

    Answer : [Re] Inquiry for the item from For****

    Hi, our current batch expiry date for black sesame oil is 05/06/2020 and for white sesame oil is 25 dec 2021. Thanks !

Natural Dried White Mulberry ! 300g For Only $12.00 !!!
Natural Dried White Mulberry ! 300g For Only $12.00 !!!
Item Q&A
  • Question : Inquiry for the item from car****Apr 30, 2019

    Hi when is the expire date for the mulberry?

    Answer : [Re] Inquiry for the item from car****

    Hi, if kept refrigerated it can lasts up to 6 months upon receiving, thanks !

Laobanniang Confinement Herbal Bath ! 1 box of 10 packets at $24.00 ONLY !
Laobanniang Confinement Herbal Bath ! 1 box of 10 packets at $24.00 ONLY !
Item Q&A
  • Question : Inquiry related delivery from rai****Apr 28, 2019

  • Question : Inquiry for the item from fay****Mar 05, 2019

    hi seller
    what is the expiry date?
    thanks

    Answer : [Re] Inquiry for the item from fay****

    Hi, this item has a shelf life of 2 years from the date of collection. Thank you.

  • Question : Inquiry for the item from lis****Feb 16, 2019

    Hi,

    I need to purchase 2 boxes, may I know when you will have stock?

    Thank you.

    Answer : [Re] Inquiry for the item from lis****

    Hi, we have updated the stock, thanks !

  • Question : Inquiry related delivery from fay****Jan 18, 2019

    order # 288369714 & 288369715

    hi seller, please help to expedite my order. I need them on 24 Jan.

    Thanks.

    Answer : [Re] Inquiry related delivery from fay****

    Hi, noted, you will most probably recieved your items today, thanks !

  • Question : Inquiry for the item from Che****Aug 20, 2018

    Hi is it da feng ai inside? 大风艾?

    Answer : [Re] Inquiry for the item from Che****

    Hi, yes, da feng ai is part of the ingredients. Thanks !

+View all Notice, FAQ, Q&A >>
XL Sized Ginseng. Promo at only $20.00/100g !!!! WHILE STOCK LASTS !!!
XL Sized Ginseng. Promo at only $20.00/100g !!!! WHILE STOCK LASTS !!!
Item Q&A
  • Question : Inquiry for the item from 212****Apr 25, 2019

    Hi Seller, the said ginseng is from which country and the 15cm long is measured from the tip to the end of the root?

    Answer : [Re] Inquiry for the item from 212****

    Hi, this is from China, do note that this current batch harvest is smaller than previous, so it's average size is smaller. Yes from tip to the end of the root, thanks !

3 Collagen Wonders ! 桃胶,雪莲子,雪燕 !1 bottle for $19.90 only !
3 Collagen Wonders ! 桃胶,雪莲子,雪燕 !1 bottle for $19.90 only !
Item Q&A
  • Question : Inquiry for the item from haz****Apr 24, 2019

    what can i cook them in if i’m in a no sugar or low carb diet?

    Answer : [Re] Inquiry for the item from haz****

    Hi, you can even add them into your soup. Or instead of using rock sugar for cooking dessert, you can use stevia sweet leaf, thanks !

  • Question : Inquiry for the item from gra****May 24, 2018

    Hi seller can I soak them all together since they will be soaked overnight? Is it the peach gum is more troublesome because of the tree barks? How often can I consume? Best time to consume? Product expire date? Can consume during menstruation? Thanks

    Answer : [Re] Inquiry for the item from gra****

    Hi, the reason that we soak seperately is due to the different degree of cleaniness. 雪燕 is generally cleaner and thus lesser effort is needed to pick up the debris.
    Yes, peach gum has more tree barks in it thus it need more time and effort to prepare.
    There is no specific rule to consume this. Usually people will consume it 1 -2 times a week.
    There is no expiry date as this products are dried and thus can last very long if kept in a cool and dry place.
    Yes, it can be consume during menstruation.
    Thanks !

    Question : [Re] Inquiry for the item from gra****

    Ok thanks

    Answer : [Re] Inquiry for the item from gra****

    You are welcome :)

  • Question : Selller individual Tao jiao , lotus seed and xueyanJan 22, 2018

    Can i suggest that you sell all these items in bigger pack individually please?

    Answer : [Re] Selller individual Tao jiao , lotus seed and xueyan

    Hi, noted with thanks.
    We will look into it, thanks for your valued suggestion !

  • Question : 3 itemsAug 25, 2017

    Hi, do u sell the 3 item separately?

    Answer : [Re] 3 items

    Hi, we do sell the 3 items seperately in our shop. thanks !

  • Question : individual packAug 24, 2017

    Hi,

    Do you sell the 雪燕 and 雪莲子 both individually listing in small pack?

    The peach gum is a pain to clean, I don't need that.

    Thank you.

    Answer : [Re] individual pack

    Peach gum has different grades. There is a better quality which means it is cleaner and you dont have to clean it so much.
    We do sell the items individually in our store. Thanks !